Mailchimp Reviews & Pricing
What Is Mailchimp?
Industry Specialties: Serves all industries
Mailchimp Pricing
Based on our most recent analysis, Mailchimp pricing starts at $13 (Monthly, Freemium).
- Price
- $$$$$
- Starting From
- $13
- Pricing Model
- Monthly, Freemium
- Free Trial
- Yes
Training Resources
Mailchimp is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for Mailchimp:
- Phone
- Chat
- FAQ
- Forum
- Help Desk
- Knowledge Base
- Tickets
- Training
- 24/7 Live Support
Mailchimp Benefits and Insights
Key differentiators & advantages of Mailchimp
- Free Version: A free version includes features such as an audience dashboard, tags, segmentation and more.
- Multivariate Campaign: Test up to eight campaign variations and send improvised emails every time. View the impact of small changes to email campaigns on subscriber engagement.
- Mobile App: Access reports, manage audiences, create campaign content and work on email campaigns on the go using an app for iOS and Android devices.
- Retargeting Digital ads: Retarget website and landing page visitors when they use Facebook and Instagram, in order to bolster revenue and stay in constant contact with customers.
- Website Builder: Build websites for free without coding skills, saving time and money. A built-in sign-up form and an option to claim a custom domain name enhance branding.
- 24/7 Support: Support team and resources are available 24/7. Unlimited access to tutorials and marketing guides, as well as assistance in contact management, template design and website development are available.
- Account Security: Leverage two-factor authentication that includes Mailchimp’s login credentials and a one-time passcode via text message, ensuring system security and authentication.
Industry Expertise
Mailchimp Reviews
Based on our most recent analysis, Mailchimp reviews indicate a 'great' User Satisfaction Rating of 88% based on 41542 user reviews from 5 recognized software review sites.
Synopsis of User Ratings and Reviews
Based on an aggregate of Mailchimp reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
Pros
Cons
Researcher's Summary:
Stepping into the realm of email marketing, Mailchimp emerges as a prominent contender, captivating businesses with its user-friendly interface and extensive features. User feedback from the past year sheds light on Mailchimp's strengths and weaknesses, offering valuable insights for potential adopters. Mailchimp's intuitive design empowers users of all skill levels to craft visually appealing email campaigns. The platform's drag-and-drop editor and diverse template library simplify the creation process, enabling businesses to maintain brand consistency and engage their audience effectively. Affordability is another hallmark of Mailchimp, with tiered pricing plans catering to businesses of varying sizes and budgets. The availability of a free plan further enhances accessibility, making it an attractive option for startups and small businesses.
However, Mailchimp's automation capabilities have drawn mixed reviews. While the platform offers basic automation features, such as welcome emails and abandoned cart sequences, some users find them to be less robust compared to competitors like ActiveCampaign or Klaviyo. Additionally, Mailchimp's segmentation options, while functional, may not provide the same level of granularity as more specialized email marketing platforms. Despite these limitations, Mailchimp's ease of use, affordability, and comprehensive feature set make it a compelling choice for businesses seeking a reliable email marketing solution. Its intuitive interface and extensive template library empower users to create professional-looking emails without extensive design experience. The platform's scalability ensures that it can accommodate the evolving needs of growing businesses, making it an ideal choice for those embarking on their email marketing journey.
Key Features
- Audience Dashboard: Store contact data and track trends to understand the audience better. Clickable sections in the dashboard help instantly launch campaigns based on that data.
- Segmentation: Ready-made segments based on campaign activity, purchase history and more are offered to send campaigns. Enable up to five layers of segmentation filtering, and update data automatically. Add a set of nested conditions facilitating different combinations of data collected such as purchase activity, gender, age range and more.
- Behavioral Targeting: An API enables pulling custom event data or actions performed by users, to send targeted messages based on specific activities, such as downloads or account renewal.
- Lookalike Audience: Works with social ads and postcards to reach more people. Find new people similar to contacts using marketing CRM data and an audience network. Create Facebook and Instagram ads, and target people interested in the company’s products.
- Content Studio: Stores assets such as photos, documents and other files. Upload or sync assets, edit them directly in the content studio and use them for marketing.
- Templates: More than 100 predesigned templates are available. Customize templates to launch campaigns.
- Email Builder: Create posts for Facebook, Instagram and Twitter directly from the email builder. Also add photos, write copy and share the post after the email is sent.
- Landing Pages: Create a place for contacts or potential contacts to land on when they click through from an email, ad, social post or other location on the web.
- Email Automation: Automate welcome messages after user subscription, and emails based on dates and events. Drag and drop RSS content into any template to pull in the latest posts.
- Schedule Campaigns: Send a campaign or schedule it for a specific date and time. Includes:
- Send time optimization, which recommends a time for subscribers based on click time activity.
- Timewarp to send campaigns to recipients based on their time zone.
- Batch delivery to send campaigns in timed batches.
- Ability to pause campaigns.
- Reporting: Monitor trends and track performance. The growth, engagement and revenue reports facilitate viewing who’s interacted with marketing, along with their clicks, buys and downloads. Compare open, click and unsubscribe rates to industry peers.
- Real-Time Analytics: Keep tabs on all marketing campaigns including emails, automations, social ads and more. Manage marketing budget using real-time stats. Track sales from a campaign to purchase by finding out who made a purchase after opening the campaign, viewing what they bought and seeing the money earned by the campaign.
- Integrations: Integrates with apps and web services including Xero, Zapier, Square, LiveChat and more.
- A/B Testing: Test up to three variations for campaign and build a working strategy.
- Security:Includes data center security, protection from data loss or corruption, application-level security, internal IT security and more.
Limitations
- Doesn’t support adding two email addresses to the same contact.
- Limited number of templates for newsletters/publications.