Jira Reviews & Pricing

Based on an aggregate of Jira reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Researcher's Summary:

Agile enthusiasts on Twitter (or X, but who really calls it that?) would have you believe they’re everywhere, in every workplace. And maybe it is a superior way of handling your workflow — we at SelectHub too count amongst the multitude of Jira users.

Having gone out and tested a bunch of project management tools on my own, I was grateful that access to this one — and its fuller suite of features — was built in for me. I just logged in and got to work.

For starters, I liked that you can set up projects (post- watching a couple tutorials) by searching through the templates and modifying the base template to meet your needs. I chose the base project management one and went from there.

Another interesting feature I came across was the bundles option, where you can add multiple templates and projects into a bundle. Perfect for our company to monitor and sync our design and content teams, while retaining separate workflows for both teams to keep things organized.

Speaking of workflows, here’s my hot take: the way Jira does workflows may be my favorite way to do workflows. Its workflow editor was the most straightforward and intuitive workflow tool I’ve used thus far. From adding new statuses (that then show up on your other boards), putting in transitions and defining validation rules, it all just made sense. I created a very simple transition that made it so when a piece of content goes from in progress to complete it always shows a start date.

Jira has more programming than most project management solutions, but it was quite simple to set up basic projects and create automations even with my self-proclaimed limited tech expertise. A full-fledged coder who understands more than the occasional splash of basic programming language could really shine.

Customization was another big win. I especially enjoyed how easy it was to customize task cards and columns in the issue view by simply checking the boxes. Task (or issue) management was on point, with multiple views, custom workflows, task assignment, in-card collaboration and time tracking, and custom fields. It offers comprehensive (but not overly advanced) reports and a helpful summary dashboard.

Sprints were intuitive and easy to execute. I especially appreciated the drag-and-drop feature for planning, moving incomplete issues to the backlog, a future sprint or a new sprint.

I was a little disappointed I couldn’t test some of the features from the Premium plan, like approvals and advanced planning tools, as the telltale AI sparkle called out to me like the Green Goblin’s mask. Maybe my Jira villain origin story starts another day.

Some users mentioned a learning curve, and I would agree, as I relied on videos and the help center to guide me through some parts of the setup lest this test take weeks not days.

Overall, Jira is a match made in heaven for agile enthusiasts and users who want a flexible, customizable project management platform and don’t mind getting into the weeds with learning courses and tutorials.