monday.com vs Backlog

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Our analysts compared monday.com vs Backlog based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Task Management: Users appreciated how easy it is to monitor tasks with customized views, an activity feed and task updates.
Collaboration: Instant messaging, integrations, board discussions and easy scheduling and planning were a plus for reviewers.
User-Friendly: Reviewers said it was simple to set up and use for less tech-savvy users, and liked the attractive, colorful interface with helpful templates.
Project Tracking: "The ability to customize columns and task dependencies lets us create a clear, tailored workflow." - Jeffery Zhou, CEO and Founder of Fig Loans
Visual Task Boards: Backlog provides Kanban-style boards that give teams a clear overview of project progress, allowing them to easily track tasks through different stages of completion.
Gantt Charts: Users appreciate the ability to visualize project timelines and dependencies using Gantt charts, which helps with planning and scheduling.
Custom Fields: Backlog allows users to create custom fields to store project-specific information, making it adaptable to various workflows and use cases.
Wiki Functionality: The platform includes a built-in wiki feature that enables teams to document project details, share knowledge, and collaborate effectively.
Cost: Reviewers noted that advanced features like customized notifications or time tracking required a plan upgrade which could become expensive.
Learning Curve: It takes time to get used to the navigation and features according to users.
Mobile App: Some users said the mobile app doesn’t have all the features available.
Complexity: “[monday.com] lacked some flexibility in handling complex, multi-step tasks that needed a lot of customization, which sometimes left us manually tracking those details elsewhere.” - Rob Stevenson, Founder of BackupVault
Limited Customization: Backlog's interface and workflow options can feel restrictive for teams with unique or complex project management needs. The platform's opinionated approach may not align with all team preferences, potentially hindering adaptability.
Reporting Capabilities: Generating in-depth reports or extracting specific data points can be challenging due to Backlog's reporting limitations. Users often find themselves needing to export data and manipulate it externally to gain deeper insights, adding an extra step to the process.
Mobile App Functionality: The Backlog mobile app has received feedback for lacking the full functionality and intuitiveness of the web version. This can limit users' ability to effectively manage tasks and projects while on the go, potentially impacting productivity and responsiveness.

Our Review

monday.com is a cloud-based project management platform that caters to a wide range of industries thanks to its customization, user-friendly interface and templates. During my 14-day trial period, I enjoyed using the platform's pre-built templates and drag-and-drop feature to set up projects and reorganize tasks.Starting off, onboarding was pretty smooth and narrowed down your use case (I chose project management), but you can also visit the template center to pick other template boards once you’re in. I liked its task creation since you can quickly add the fields you want to your task cards. For example, I wanted to add the due date and a file field for our content projects.I thought the task management features were stellar. I was impressed by how easy it is to create custom groups for tasks, assign them to specific team members, and communicate using tools like comments, mentions and even board discussions — there’s really no excuse to get your wires crossed.On the automation front, I successfully used the built-in automation engine, which comes with both pre-made templates and no-code customization options, to build a custom automation for status changes with little to no difficulty. I was also pretty excited to see what the AI-powered automations templates offered.I created an automation to summarize the updates whenever a card changes status. You can choose the tone and whether you’d like the text to be brief or in-depth. I would have liked a bit more specificity — for example, getting a summary only when the task gets to the quality review status — but this still served its purpose. Note: most accounts only have 500 AI credits per month, across all users, so I imagine the status change trigger could use them up fairly quickly.On the flip side, monday.com may have a slight learning curve for users who aren’t familiar with project management tools. Additionally, some advanced features, such as custom notifications and time tracking, need an upgrade to a higher pricing tier, which could become expensive for larger teams.All in all, I think monday’s intuitive interface, customization options and no-code automations make it a great option for users without a ton of technical expertise, especially if they’re familiar with monday’s UX and have a flexible budget.

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Don't get stuck in a project management "backlog"; streamline your workflow with Backlog: This software has garnered positive attention for its user-friendly interface, making it a breeze for teams to jump right in and start managing tasks. Backlog's diverse features, like Kanban boards and Gantt charts, cater to various team needs, while its integrations with other tools ensure a seamless workflow. Users appreciate its affordability, making it a cost-effective solution for project management. However, some users point out that Backlog lacks certain features, such as time tracking, and offers limited templates and customization options. Compared to competitors like Asana and Trello, Backlog shines in its simplicity and focus on core project management functionalities. While it may not have all the bells and whistles of some platforms, its straightforward approach resonates with teams seeking an uncomplicated solution. Backlog's strength lies in its ability to bring clarity and organization to projects without overwhelming users with excessive features. Backlog is best suited for small to medium-sized teams, particularly those in software development and project management, who value a user-friendly and affordable solution with robust task management and collaboration features. Its intuitive interface and focus on essential project management tools make it an ideal choice for teams looking to enhance their productivity and streamline their workflows without the complexity of more feature-rich platforms.

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Key Features

  • Custom Dashboard: Build your own custom dashboard using built-in widgets and third-party integrations. Get a bird’s eye view of your boards and teams along with individual team member and board views. Monitor workload, timelines, feed activity and custom charts, like in-progress tasks, from a central location.
  • Multiple Views: Track projects by switching between multiple project views, including Gantt charts, Kanban boards, calendar views and custom views. For example, I tested out the Kanban board and liked the drag-and-drop feature for tasks (also available via the list view). The project report view was also handy, with a nifty battery icon to denote progress, and 30 widgets you can add.
  • Task Management: Create tasks under custom groups like To-Do, In-Progress, On-Hold, and Complete and add personalized fields, assignees, due dates, labels, statuses and priorities. Mention assignees, add comments, files, links and tables directly in the tasks using the Updates tab. Drag and drop tasks and groups to reorganize things.
  • Automations: Streamline workflows with no-code automations using templates or building custom automations from scratch using conditions and actions. Apply automations to specific boards and save your custom automations as a template to use on other boards.
  • Templates: Create boards suited to your project needs by accessing the template center and choosing from a range of templates, including marketing, project management, sales and CRM, design, software development, and HR.
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  • Project Management: Use burndown charts, Gantt charts or boards to monitor in progress or completed tasks and issues that require attention. Get a view of tasks within large projects and manage schedules with Gantt charts. Track team progress using Kanban boards.  
  • Task Management: Create task hierarchies to organize workflows. Split large projects into parent and child tasks. Divide child tasks or subtasks among team members, prepare checklists to monitor start and due dates, categories, project milestones, custom fields and more. Track project progress by monitoring assigned tasks while updating deadlines for clients. Use Gantt charts to get an overview of task status and status of task owners in one place. 
  • Bug Tracking: Identify bugs and prioritize the process to fix them. Collaborate with teams to fix bugs by logging them as issues, which act as a central hub to discuss and resolve each bug. Let managers and teams get a top view of progress on each bug. Understand bugs and fixes with the module's archives. 
  • Version Control: Discuss, organize and monitor all work progress in one location. Integrate with SVN and Git to manage source codes along with projects. Make codes better while discussing new features with the team before incorporating them into projects. View work on every branch, monitor changes and review team’s work. 
  • Team Collaboration: Eliminate confusion and get more done with enhanced team collaboration and communication. Set user roles and create guest accounts for non-technical teams and clients. Collaborate to edit, share and access wikis while getting notified about changes. Provide feedback, suggest changes and appreciate employees for good work. 
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Analyst Rating Summary

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88
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Customizations Dashboards AndReporting Mobile Capabilities Platform Features Project Planning AndScheduling Project Tracking Task Management Team Collaboration Time Tracking AndManagement 86 60 88 94 89 88 91 85 91 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 23434 reviews
Excellent User Sentiment 312 reviews
91%
of users recommend this product

monday.com has a 'excellent' User Satisfaction Rating of 91% when considering 23434 user reviews from 5 recognized software review sites.

90%
of users recommend this product

Backlog has a 'excellent' User Satisfaction Rating of 90% when considering 312 user reviews from 5 recognized software review sites.

4.8 (26)
4.5 (14)
4.7 (12882)
4.5 (163)
4.6 (5404)
4.5 (122)
4.5 (278)
4.2 (6)
4.2 (4844)
4.5 (7)

Awards

SelectHub research analysts have evaluated monday.com and concluded it earns best-in-class honors for Mobile Capabilities and Platform Security. monday.com stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Mobile Capabilities Award
Platform Security Award

Backlog stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Product Assistance

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Email
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Knowledge Base
24/7 Live Support
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Product Basics

Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
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Mobile

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