[Home](https://www.selecthub.com/) \> [Workforce Management](https://www.selecthub.com/category/workforce-management/) \> [Workforce Management Software](https://www.selecthub.com/c/workforce-management-software/) \> [Workjam](https://www.selecthub.com/p/workforce-management-software/workjam/) \> Workjam vs SumTotal 

#  Workjam vs SumTotal 

 Last Updated: June 1st, 2026 

Our analysts compared [Workjam](https://www.selecthub.com/p/workforce-management-software/workjam/) vs [SumTotal](https://www.selecthub.com/p/workforce-management-software/sumtotal/) based on data from our 400+ point analysis of [Workforce Management Software](https://www.selecthub.com/c/workforce-management-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Workforce Management Software&cta=workforce-management-software).

[Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [Screenshots](#product-screenshots) 

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[![Workjam Software Tool](https://cdn.selecthub.com/products/16bb35ba24bac33d95ee9f1f65a41b53-4c88b5da53527a4ec4b93c76c5136886/resources/normal/logo.png?1734370745)](https://www.selecthub.com/p/workforce-management-software/workjam/)

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[![SumTotal Software Tool](https://cdn.selecthub.com/products/43baa6762fa81bb43b39c62553b2970d-4d331c5c8e952544333000a4361aa25e/resources/normal/logo.png?1693316294)](https://www.selecthub.com/p/workforce-management-software/sumtotal/)

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Workforce+Management+Software&product%5Fname=Workjam&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F16bb35ba24bac33d95ee9f1f65a41b53-4c88b5da53527a4ec4b93c76c5136886%2Fresources%2Fnormal%2Flogo.png%3F1734370745) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Workforce+Management+Software&product%5Fname=Workjam&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F16bb35ba24bac33d95ee9f1f65a41b53-4c88b5da53527a4ec4b93c76c5136886%2Fresources%2Fnormal%2Flogo.png%3F1734370745) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Workforce+Management+Software&product%5Fname=Workjam&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F16bb35ba24bac33d95ee9f1f65a41b53-4c88b5da53527a4ec4b93c76c5136886%2Fresources%2Fnormal%2Flogo.png%3F1734370745&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Workforce+Management+Software&product%5Fname=Workjam&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F16bb35ba24bac33d95ee9f1f65a41b53-4c88b5da53527a4ec4b93c76c5136886%2Fresources%2Fnormal%2Flogo.png%3F1734370745&price=2) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Workforce+Management+Software&product%5Fname=SumTotal&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F43baa6762fa81bb43b39c62553b2970d-4d331c5c8e952544333000a4361aa25e%2Fresources%2Fnormal%2Flogo.png%3F1693316294) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Workforce+Management+Software&product%5Fname=SumTotal&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F43baa6762fa81bb43b39c62553b2970d-4d331c5c8e952544333000a4361aa25e%2Fresources%2Fnormal%2Flogo.png%3F1693316294) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Workforce+Management+Software&product%5Fname=SumTotal&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F43baa6762fa81bb43b39c62553b2970d-4d331c5c8e952544333000a4361aa25e%2Fresources%2Fnormal%2Flogo.png%3F1693316294&price=1) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Workforce+Management+Software&product%5Fname=SumTotal&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F43baa6762fa81bb43b39c62553b2970d-4d331c5c8e952544333000a4361aa25e%2Fresources%2Fnormal%2Flogo.png%3F1693316294&price=1) 

###  Products Insights

 Overall Rating Comparison

[ Analyst Rating we're gathering data ](#analyst-rating-section) [ User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (53 Reviews) ](#user-sentiment-section) 

[ Analyst Rating  62 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Fair User Sentiment](https://www.selecthub.com/display/images/scores/fair.svg) (132 Reviews) ](#user-sentiment-section) 

 Price Starts From

 Custom Quote 

 i

 Free Trial is unavailable →

$5/User, Monthly 

 Free Trial is unavailable →

 Pros

 What we like about Workjam and SumTotal:

**Easy Setup and Use:** User reviews praise WorkJam for its straightforward setup process and intuitive interface, making it easy for both administrators and employees to get started quickly.

**Improved Communication:** The platform excels in facilitating communication between management and employees, regardless of location, through features like direct messaging and company-wide announcements.

**Streamlined Scheduling and Task Management:** WorkJam simplifies the process of creating, managing, and tracking employee schedules and tasks, reducing confusion and boosting efficiency.

**Centralized Information Hub:** Employees appreciate having a single platform to access important information such as schedules, communications, and training materials, eliminating the need for multiple systems.

**Robust Tools:** All reviews on this feature suggest that SumTotal provides a robust set of talent development and management, payroll, and workforce management solutions. 

**Effective Tracking:** According to 80% of reviews on tracking, the software optimizes talent management by tracking development and career growth. 

**Self-Service:** Managers and employees can access and complete training courses at their convenience, according to all reviews on self-service. 

 Cons

 What we dislike about Workjam and SumTotal:

**Single Sign-On Issues:** User reviews mention challenges with the Single Sign-On feature.

**File Size Restrictions:** Users have reported difficulties with file size limitations for videos.

**Outdated Course Content:** About 70% of reviews on course content reported that some modules aren’t frequently updated, resulting in an outdated learning experience. 

**Non-Intuitive Functions:** Most features and functions aren’t intuitive, making it difficult to navigate, according to all reviews on this aspect. 

**Access to Reports:** Accessing and pulling reports is extremely tedious and slow, according to 100% of reviews on reporting. 

**Customer Service:** All reviews on customer support suggest that customer service is very slow and unresponsive. 

###  Our Review

 Is Workjam the real deal when it comes to workforce management? User reviews from the past year paint a somewhat jam-packed picture. While Workjam is generally lauded for its comprehensive suite of features, some users have reported experiencing a few snags along the way. Workjam users rave about its user-friendly interface and ability to streamline various tasks, such as scheduling, communication, and training. For instance, users highlight the convenience of accessing schedules, managing shift swaps, and communicating with colleagues, all within a single platform. The platform's compatibility with different devices and integration capabilities with popular tools like Microsoft Teams are also major pluses. However, some users have reported issues with the Single Sign-On feature and file size limitations for videos. A few users have also mentioned occasional glitches and the platform's learning curve, especially for those unfamiliar with workforce management systems. Overall, Workjam seems best suited for businesses of all sizes across various sectors, particularly those in retail, hospitality, healthcare, and logistics. Its robust features, user-friendly design, and focus on employee engagement make it a valuable tool for organizations seeking to optimize workforce management. However, potential users should be aware of the reported SSO and file size limitations, and factor in potential integration challenges. 

 Show more 

SumTotal users paint a mixed picture, praising its robust functionality and mobile accessibility while critiquing its clunky interface and steep learning curve. Many laud its comprehensive suite, encompassing everything from onboarding to performance management, finding it a one-stop shop for HR needs. One user gushes, "It's like having a whole HR department in the cloud!" However, ease of use seems to be a major sticking point. Comments like "The interface feels outdated and unintuitive" and "Learning curve is a mountain, not a hill" pop up frequently. This is often contrasted with praise for competitors like Workday, lauded for its sleek design and user-friendliness. One user sums it up: "SumTotal has the depth, Workday has the polish." Mobile accessibility shines as a bright spot, with users appreciating the ability to manage tasks on the go. This stands out compared to some competitors, making SumTotal a good fit for companies with a mobile workforce. Ultimately, SumTotal seems to be a powerful tool for organizations willing to invest the time and effort in mastering its complexities. As one user puts it, "It's not perfect, but it's incredibly versatile. If you can handle the initial climb, the view from the top is pretty good."

 Show more 

###  Analyst Rating Summary

 Overall Scores

 Based on the research and analysis by SelectHub's team of research analysts, SumTotal has an analyst rating of 62\. Our analysts are still gathering data for Workjam. 

we're gathering data

 62 

 Features Comparison

**AI-Based Capabilities**  
 Forecast staffing needs and schedule employee shifts automatically using smart suggestions, ensuring you always have the right people at the right time. 

we're gathering data

we're gathering data

**Dashboard and Reporting**  
 Track key performance metrics and employee attendance with easy-to-read, customizable summaries, giving you a clear view of your team's productivity and needs. 

we're gathering data

we're gathering data

**Employee Engagement and Collaboration**  
 Empower your staff to swap shifts, request time off, and communicate effortlessly through a single platform, improving morale and teamwork across the board. 

we're gathering data

we're gathering data

[Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=Workforce Management Software) 

###  User Sentiment Summary

 Workjam has a user sentiment rating of 88 based on 53 reviews. SumTotal has a user sentiment rating of 69 based on 132 reviews. 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 53 reviews 

![Fair User Sentiment](https://www.selecthub.com/display/images/scores/fair.svg) 132 reviews 

 Synopsis

 Evaluating all review platforms, our market analysts have compiled the following user sentiment data.

 88%

of users recommend this product

 Workjam has a 'great' User Satisfaction Rating of 88% when considering 53 user reviews from 3 recognized software review sites.

 69%

of users recommend this product

 SumTotal has a 'fair' User Satisfaction Rating of 69% when considering 132 user reviews from 4 recognized software review sites.

 User Review Scores

**G2.com, Inc** 

**4.5** (46) 

**3.2** (39) 

**Software Advice, Inc** 

n/a 

**2.7** (7) 

**Capterra Inc** 

**3.6** (5) 

n/a 

**Gartner, Inc** 

**3.5** (2) 

**4.0** (56) 

**TrustRadius** 

n/a 

**2.9** (30) 

###  Product Assistance

 Training Resources

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

 Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

###  Product Basics

 Company Size 

 i

Small

Medium

Large

Small

Medium

Large

 Platforms Supported

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

 Deployment Supported

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

 Comparison of Top Alternatives

[ Workjam Alternatives](https://www.selecthub.com/workforce-management-software/workjam/alternatives/) 

[ SumTotal Alternatives](https://www.selecthub.com/workforce-management-software/sumtotal/alternatives/) 

###  Screenshots

![Screenshots]() 

![Screenshots]()![Screenshots]()![Screenshots]() 

###  Key Features

* **Shift Scheduling:** Offers a dynamic scheduling tool that allows managers to create, modify, and publish schedules efficiently, reducing the time spent on manual adjustments.
* **Employee Communication:** Provides a centralized platform for real-time messaging and announcements, ensuring all team members are informed and engaged.
* **Task Management:** Enables managers to assign tasks and track their completion, ensuring accountability and streamlining operations.
* **Training and Development:** Facilitates employee training through integrated modules that support onboarding and continuous learning.
* **Availability Management:** Allows employees to input their availability, making it easier for managers to accommodate preferences and reduce scheduling conflicts.

 read more... 

* **Talent Development:** Provides combined functionality of talent onboarding, talent management and learning management solutions to cater to talent development requirements.
* **Talent Acquisition:** Helps create a streamlined hiring cycle, hire the right talent, engage fresh recruits and drive productivity from day one.
* **Learning Management:**
* Helps provide a customized, personalized and engaging learning experience tailored to the skill and competency of individuals rather than the whole team.
* Ease of access on all devices, along with an offline mode, ensures seamless and consistent access to content and courses.

 read more... 

###  Top Alternatives in Workforce Management Software 

[  ADP Workforce Now ](https://www.selecthub.com/p/hr-management-software/adp-workforce-now/) [  Agendrix ](https://www.selecthub.com/p/employee-scheduling-software/agendrix/) [  Calabrio ](https://www.selecthub.com/p/workforce-management-software/calabrio/) [  Connecteam ](https://www.selecthub.com/p/workforce-management-software/connecteam/) [  Dayforce ](https://www.selecthub.com/p/hr-management-software/dayforce/) [  Deputy ](https://www.selecthub.com/p/employee-scheduling-software/deputy/) [  Humanity ](https://www.selecthub.com/p/employee-scheduling-software/tcp-humanity/) [  Infor Workforce Management ](https://www.selecthub.com/p/workforce-management-software/infor-workforce-management/) [  Legion WFM ](https://www.selecthub.com/p/workforce-management-software/legion-workforce/) [  NICE Workforce Management ](https://www.selecthub.com/p/workforce-management-software/nice-iex-workforce-management/) [  Oracle HCM Cloud ](https://www.selecthub.com/p/hr-management-software/oracle-hcm-cloud/) [  Quinyx ](https://www.selecthub.com/p/workforce-management-software/quinyx/) [  SuccessFactors ](https://www.selecthub.com/p/hr-management-software/successfactors/) [  Synerion ](https://www.selecthub.com/p/workforce-management-software/synerion/) [  Unifocus ](https://www.selecthub.com/p/workforce-management-software/unifocus/) 

###  Head-to-Head Comparison

![Workjam Software Tool]() 

![ADP Workforce Now Software Tool]() 

[Workjam VS ADP Workforce Now](https://www.selecthub.com/hr-management-software/adp-workforce-now-vs-workjam/) 

![Workjam Software Tool]() 

![Dayforce Software Tool]() 

[Workjam VS Dayforce](https://www.selecthub.com/hr-management-software/dayforce-vs-workjam/) 

![Workjam Software Tool]() 

![Infor Workforce Management Software Tool]() 

[Workjam VS Infor Workforce Management](https://www.selecthub.com/workforce-management-software/workjam-vs-infor-workforce-management/) 

![Workjam Software Tool]() 

![NICE Workforce Management Software Tool]() 

[Workjam VS NICE Workforce Management](https://www.selecthub.com/workforce-management-software/workjam-vs-nice-iex-workforce-management/) 

![Workjam Software Tool]() 

![Paycom Software Tool]() 

[Workjam VS Paycom](https://www.selecthub.com/hr-management-software/paycom-vs-workjam/) 

![Workjam Software Tool]() 

![Paylocity Software Tool]() 

[Workjam VS Paylocity](https://www.selecthub.com/hr-management-software/paylocity-vs-workjam/) 

![Workjam Software Tool]() 

![SuccessFactors Software Tool]() 

[Workjam VS SuccessFactors](https://www.selecthub.com/hr-management-software/successfactors-vs-workjam/) 

![Workjam Software Tool]() 

![SuccessFactors Talent Management Software Tool]() 

[Workjam VS SuccessFactors Talent Management](https://www.selecthub.com/workforce-management-software/workjam-vs-successfactors-talent-management/) 

![Workjam Software Tool]() 

![SumTotal Software Tool]() 

[Workjam VS SumTotal](https://www.selecthub.com/workforce-management-software/workjam-vs-sumtotal/) 

![Workjam Software Tool]() 

![TriNet HR Plus Software Tool]() 

[Workjam VS TriNet HR Plus](https://www.selecthub.com/hr-management-software/trinet-vs-workjam/) 

![Workjam Software Tool]() 

![Workday HCM Software Tool]() 

[Workjam VS Workday HCM](https://www.selecthub.com/workforce-management-software/workjam-vs-workday-hcm/) 

![Workjam Software Tool]() 

![WorkForce Suite Software Tool]() 

[Workjam VS WorkForce Suite](https://www.selecthub.com/workforce-management-software/workforce-suite-vs-workjam/) 

**About SelectHub (and our data)** 

We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

![SelectHub Products Reporting and Analytics]() 

[ Build Your Requirements](https://pmo.selecthub.com/workforce-management-reqs-onsite/)

![SelectHub Products Cost and Pricing Guide]() 

[ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Workforce%20Management%20Software)

**Tier 1:**  
 Fully/moderately supported out-of-the-box allowing for quick and easy deployment.  
Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Tier 2:**  
 Supported with workarounds or add-ons that may require additional costs.  
Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. 

**Tier 3:**  
 Requires partner integrations or custom development that is often at an additional cost.  
Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

[Close](#) 

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