[Home](https://www.selecthub.com/) \> [Workforce Management](https://www.selecthub.com/category/workforce-management/) \> [Workforce Management Software](https://www.selecthub.com/c/workforce-management-software/) \> [WorkForce Suite](https://www.selecthub.com/p/workforce-management-software/workforce-suite/) \> WorkForce Suite Alternatives # Top WorkForce Suite Alternatives & Competitors For 2026 Last Updated: June 8th, 2026 Looking for alternatives to [WorkForce Suite](https://www.selecthub.com/p/workforce-management-software/workforce-suite/)? Many users crave user-friendly and feature-rich solutions for tasks like Mobile Capabilities. Leveraging crowdsourced data from over 1,000 real [Workforce Management Software](https://www.selecthub.com/c/workforce-management-software/) selection projects based on 400+ capabilities, we present a comparison of WorkForce Suite to leading industry alternatives like SumTotal, Calabrio, Synerion, and Connecteam. Remove Add to Compare Select Product ActiveOps ADP Workforce Now Agendrix Ascentis Assembled ATOSS Beeline Calabrio CEIPAL Workforce Cognistix Connecteam Crew Dayforce Deputy Evolia eWebSchedule Eyrus foundU Fourth Gloat Humanity Indeavor Infor Workforce Management Legion WFM Movinmotion Natural Insight NiCE Workforce Management Oracle HCM Cloud Oracle Workforce Management PARiM Paypro Peopleware Pipkins PlayerLync POSS ProFinda Prospr At Work QGenda Quinyx Resourcing & Labor Management SAP Workforce Management Shiftee Sirenum Skedulo SkyHive SmartLinx Softworks StaffingNation StaffReady Storeforce SubItUp SuccessFactors SumTotal SwipeClock Symplr Synerion TeamBridge Time Equipment TimeTrex Ubeya Unifocus VCS Software Verint Workforce Management Vultus Connect Workcloud Timekeeping WorkEasy WorkForce Software WorkForce Suite Workjam Worksuite Zendesk Workforce Management [![WorkForce Suite Software Tool](https://cdn.selecthub.com/products/4b04a686b0ad13dce35fa99fa4161c65-94c3792c8dc2e9fc99511cb5b932033a/resources/normal/logo.png?1719249113)](https://www.selecthub.com/p/workforce-management-software/workforce-suite/) Remove Add to Compare Select Product ActiveOps ADP Workforce Now Agendrix Ascentis Assembled ATOSS Beeline Calabrio CEIPAL Workforce Cognistix Connecteam Crew Dayforce Deputy Evolia eWebSchedule Eyrus foundU Fourth Gloat Humanity Indeavor Infor Workforce Management Legion WFM Movinmotion Natural Insight NiCE Workforce Management Oracle HCM Cloud Oracle Workforce Management PARiM Paypro Peopleware Pipkins PlayerLync POSS ProFinda Prospr At Work QGenda Quinyx Resourcing & Labor Management SAP Workforce Management Shiftee Sirenum Skedulo SkyHive SmartLinx Softworks StaffingNation StaffReady Storeforce SubItUp SuccessFactors SumTotal SwipeClock Symplr Synerion TeamBridge Time Equipment TimeTrex Ubeya Unifocus VCS Software Verint Workforce Management Vultus Connect Workcloud Timekeeping WorkEasy WorkForce Software WorkForce Suite Workjam Worksuite Zendesk Workforce Management [![SumTotal Software Tool](https://cdn.selecthub.com/products/43baa6762fa81bb43b39c62553b2970d-4d331c5c8e952544333000a4361aa25e/resources/normal/logo.png?1693316294)](https://www.selecthub.com/p/workforce-management-software/sumtotal/) Remove Add to Compare Select Product ActiveOps ADP Workforce Now Agendrix Ascentis Assembled ATOSS Beeline Calabrio CEIPAL Workforce Cognistix Connecteam Crew Dayforce Deputy Evolia eWebSchedule Eyrus foundU Fourth Gloat Humanity Indeavor Infor Workforce Management Legion WFM Movinmotion Natural Insight NiCE Workforce Management Oracle HCM Cloud Oracle Workforce Management PARiM Paypro Peopleware Pipkins PlayerLync POSS ProFinda Prospr At Work QGenda Quinyx Resourcing & Labor Management SAP Workforce Management Shiftee Sirenum Skedulo SkyHive SmartLinx Softworks StaffingNation StaffReady Storeforce SubItUp SuccessFactors SumTotal SwipeClock Symplr Synerion TeamBridge Time Equipment TimeTrex Ubeya Unifocus VCS Software Verint Workforce Management Vultus Connect Workcloud Timekeeping WorkEasy WorkForce Software WorkForce Suite Workjam Worksuite Zendesk Workforce Management [![Calabrio Software Tool](https://cdn.selecthub.com/products/63a8f9e307f0bf4473c24dd4db17cebd-428e8d392ea96be15802cdf217a5fe4b/resources/normal/logo.png?1693317875)](https://www.selecthub.com/p/workforce-management-software/calabrio/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) Remove Add to Compare Select Product ActiveOps ADP Workforce Now Agendrix Ascentis Assembled ATOSS Beeline Calabrio CEIPAL Workforce Cognistix Connecteam Crew Dayforce Deputy Evolia eWebSchedule Eyrus foundU Fourth Gloat Humanity Indeavor Infor Workforce Management Legion WFM Movinmotion Natural Insight NiCE Workforce Management Oracle HCM Cloud Oracle Workforce Management PARiM Paypro Peopleware Pipkins PlayerLync POSS ProFinda Prospr At Work QGenda Quinyx Resourcing & Labor Management SAP Workforce Management Shiftee Sirenum Skedulo SkyHive SmartLinx Softworks StaffingNation StaffReady Storeforce SubItUp SuccessFactors SumTotal SwipeClock Symplr Synerion TeamBridge Time Equipment TimeTrex Ubeya Unifocus VCS Software Verint Workforce Management Vultus Connect Workcloud Timekeeping WorkEasy WorkForce Software WorkForce Suite Workjam Worksuite Zendesk Workforce Management [![Synerion Software Tool](https://cdn.selecthub.com/products/e6e9099e59636a015536fbb07f979201-1c42630aa4c90aca9929b1f6aa1ec3af/resources/normal/logo.png?1693317899)](https://www.selecthub.com/p/workforce-management-software/synerion/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) Remove Add to Compare Select Product ActiveOps ADP Workforce Now Agendrix Ascentis Assembled ATOSS Beeline Calabrio CEIPAL Workforce Cognistix Connecteam Crew Dayforce Deputy Evolia eWebSchedule Eyrus foundU Fourth Gloat Humanity Indeavor Infor Workforce Management Legion WFM Movinmotion Natural Insight NiCE Workforce Management Oracle HCM Cloud Oracle Workforce Management PARiM Paypro Peopleware Pipkins PlayerLync POSS ProFinda Prospr At Work QGenda Quinyx Resourcing & Labor Management SAP Workforce Management Shiftee Sirenum Skedulo SkyHive SmartLinx Softworks StaffingNation StaffReady Storeforce SubItUp SuccessFactors SumTotal SwipeClock Symplr Synerion TeamBridge Time Equipment TimeTrex Ubeya Unifocus VCS Software Verint Workforce Management Vultus Connect Workcloud Timekeeping WorkEasy WorkForce Software WorkForce Suite Workjam Worksuite Zendesk Workforce Management [![Connecteam Software Tool](https://cdn.selecthub.com/products/8371d58a2140475594cb7a1c22f0baaa-dd65e97b0111a9ddd0725d22103d8f88/resources/normal/logo.png?1738176679)](https://www.selecthub.com/p/workforce-management-software/connecteam/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Workforce+Management+Software&product%5Fname=WorkForce%2BSuite&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4b04a686b0ad13dce35fa99fa4161c65-94c3792c8dc2e9fc99511cb5b932033a%2Fresources%2Fnormal%2Flogo.png%3F1719249113) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Workforce+Management+Software&product%5Fname=SumTotal&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F43baa6762fa81bb43b39c62553b2970d-4d331c5c8e952544333000a4361aa25e%2Fresources%2Fnormal%2Flogo.png%3F1693316294) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Workforce+Management+Software&product%5Fname=Calabrio&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F63a8f9e307f0bf4473c24dd4db17cebd-428e8d392ea96be15802cdf217a5fe4b%2Fresources%2Fnormal%2Flogo.png%3F1693317875) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Workforce+Management+Software&product%5Fname=Synerion&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fe6e9099e59636a015536fbb07f979201-1c42630aa4c90aca9929b1f6aa1ec3af%2Fresources%2Fnormal%2Flogo.png%3F1693317899) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Workforce+Management+Software&product%5Fname=Connecteam&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F8371d58a2140475594cb7a1c22f0baaa-dd65e97b0111a9ddd0725d22103d8f88%2Fresources%2Fnormal%2Flogo.png%3F1738176679) ### Product Insights Overall Rating Comparison [ Analyst Rating 72 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Good User Sentiment](https://www.selecthub.com/display/images/scores/good.svg) (61 Reviews) ](#user-sentiment-section) [ Analyst Rating 62 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Fair User Sentiment](https://www.selecthub.com/display/images/scores/fair.svg) (132 Reviews) ](#user-sentiment-section) [ Analyst Rating 75 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (316 Reviews) ](#user-sentiment-section) [ Analyst Rating 61 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (122 Reviews) ](#user-sentiment-section) [ Analyst Rating 80 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (2550 Reviews) ](#user-sentiment-section) Price Starts From Custom Quote i Free Trial is unavailable → $5/User, Monthly Free Trial is unavailable → $75/Agent, Monthly [ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Calabrio&category=Workforce Management Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/63a8f9e307f0bf4473c24dd4db17cebd-428e8d392ea96be15802cdf217a5fe4b/resources/normal/logo.png?1693317875) $2/User, Monthly Free Trial is unavailable → $29 Monthly [ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Connecteam&category=Workforce Management Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/8371d58a2140475594cb7a1c22f0baaa-dd65e97b0111a9ddd0725d22103d8f88/resources/normal/logo.png?1738176679) Pros * **Accurate Time Off Tracking:** User reviews highlight the software's ability to accurately track employee time off balances. * **Easy Timesheet Correction:** Users appreciate the ease of correcting timesheet errors within the platform. * **Robust Tools:** All reviews on this feature suggest that SumTotal provides a robust set of talent development and management, payroll, and workforce management solutions. * **Effective Tracking:** According to 80% of reviews on tracking, the software optimizes talent management by tracking development and career growth. * **Self-Service:** Managers and employees can access and complete training courses at their convenience, according to all reviews on self-service. * **Accurate Forecasting and Scheduling:** Reduces over/understaffing, optimizes agent utilization, and accurately predicts staffing needs based on historical data and real-time trends. * **Improved Agent Engagement:** Gamification, incentives, self-scheduling, and personalized coaching boost morale, productivity, and retention. * **Enhanced Compliance:** Ensures adherence to industry regulations and internal policies through automated scheduling rules, real-time alerts, and comprehensive reporting. * **Omnichannel Support:** Manages agents across voice, email, chat, and social media, providing a unified view of customer interactions and agent performance. * **Intuitive:** All the users who mention this aspect observe that intuitive capabilities are a key benefit of the product. * **User-Friendly:** More than 90% of user feedback on this element reports that the product offers a navigable and user-friendly interface. * **Scheduling:** A robust suite of features supports effective scheduling, according to 75% of users who mention this feature. * **Customer Service:** All reviews that discuss this aspect suggest that customer service is quick and responsive when it comes to issue resolution. * **Ease of Use:** Connecteam is praised for its intuitive interface, user-friendly design, and simple setup. Users often highlight its accessibility for employees of all technical levels. * **Mobile App:** The mobile app is frequently cited as a major advantage, enabling employees to access features, communicate, and manage tasks from anywhere, anytime. * **Communication and Engagement:** Users appreciate the built-in communication tools that foster better collaboration and keep employees connected, even for remote teams. * **Scheduling and Time Tracking:** Connecteam's scheduling and time tracking features are often praised for their efficiency and accuracy, simplifying payroll and attendance management. Cons * **Reporting Challenges:** User reviews highlight difficulties with the reporting features, citing the need for extensive manipulation to extract meaningful data. * **Limited Managerial Access:** The software's role management is reported as restrictive, making it challenging for multiple managers to oversee shared employees effectively. * **Customization Issues:** User reviews indicate challenges in customizing the software to align with specific organizational needs, potentially limiting its adaptability. * **Outdated Course Content:** About 70% of reviews on course content reported that some modules aren’t frequently updated, resulting in an outdated learning experience. * **Non-Intuitive Functions:** Most features and functions aren’t intuitive, making it difficult to navigate, according to all reviews on this aspect. * **Access to Reports:** Accessing and pulling reports is extremely tedious and slow, according to 100% of reviews on reporting. * **Customer Service:** All reviews on customer support suggest that customer service is very slow and unresponsive. * **Steep Learning Curve:** The interface can be complex for new users, requiring extensive training and support. * **Costly Setup and Maintenance:** Calabrio's pricing can be high compared to simpler WFM solutions, and ongoing maintenance adds to the cost. * **Limited Scheduling Flexibility:** While powerful, Calabrio's scheduling features might not cater to all specific needs, especially for small or dynamic teams. * **Customization Complexity:** Advanced customization options can be intricate and require technical expertise to implement effectively. * **Steeper learning curve:** Users report a less intuitive interface and a need for dedicated training to master its features. * **Limited mobile app:** Key functions like timesheet approvals and shift swapping are missing from the mobile app, restricting on-the-go productivity. * **Reporting customization:** Creating tailored reports can be challenging due to restrictions in report design and data filtering options. * **Customer support responsiveness:** Users cite varying response times and occasional delays in resolving technical issues. * **Limited Customization:** Some users express a desire for more flexibility in customizing forms, workflows, and the overall appearance of the platform to better align with specific needs. * **Reporting and Analytics:** While Connecteam offers basic reporting, some users find it lacking in-depth insights or customization options for workforce analysis and strategic decision-making. * **Integrations:** The range of third-party integrations available could be expanded to enhance compatibility with other business tools and streamline workflows further. * **Payroll Functionality:** Connecteam lacks built-in payroll processing, requiring integration with external providers, which can add an extra step and potential cost for businesses. ### Our Review Is WorkForce Suite truly a suite solution for today's workforce? User reviews from the past year present a mixed bag. While some praise its robust features and flexibility, others express frustration with its complexity and lack of intuitive design. A significant strength lies in its real-time data capture for time, pay, and time-off balances, a critical aspect for any business seeking to streamline payroll and ensure accurate compensation. Additionally, its seamless integration with other systems, such as Avaya phone systems and point-of-sale systems, enhances its value proposition for businesses reliant on interconnected workflows. However, the recurring theme of a clunky user interface, both on mobile and desktop platforms, raises concerns about its user-friendliness, particularly for non-technical staff. The need for administrative intervention for tasks like retroactive adjustments and duty delegation further complicates matters, potentially negating the efficiency gains promised by automation. For instance, one user reported difficulties adding missed punches, especially for employees on the night shift, highlighting a specific pain point that could lead to payroll inaccuracies and employee dissatisfaction. In conclusion, WorkForce Suite might be best suited for larger enterprises with dedicated IT resources to handle its complexities and customization needs. Smaller businesses with limited technical expertise might find its intricacies overwhelming and its cost, particularly for additional programming, prohibitive. It's like trying to fit a square peg in a round hole – while WorkForce Suite boasts a comprehensive set of features, its success hinges on the organization's ability to adapt to its specific quirks and requirements. Show more SumTotal users paint a mixed picture, praising its robust functionality and mobile accessibility while critiquing its clunky interface and steep learning curve. Many laud its comprehensive suite, encompassing everything from onboarding to performance management, finding it a one-stop shop for HR needs. One user gushes, "It's like having a whole HR department in the cloud!" However, ease of use seems to be a major sticking point. Comments like "The interface feels outdated and unintuitive" and "Learning curve is a mountain, not a hill" pop up frequently. This is often contrasted with praise for competitors like Workday, lauded for its sleek design and user-friendliness. One user sums it up: "SumTotal has the depth, Workday has the polish." Mobile accessibility shines as a bright spot, with users appreciating the ability to manage tasks on the go. This stands out compared to some competitors, making SumTotal a good fit for companies with a mobile workforce. Ultimately, SumTotal seems to be a powerful tool for organizations willing to invest the time and effort in mastering its complexities. As one user puts it, "It's not perfect, but it's incredibly versatile. If you can handle the initial climb, the view from the top is pretty good." Show more User reviews for Calabrio present a mixed bag. Fans rave about its robust features and scalability, particularly for complex contact centers. "Calabrio easily handles our multi-skilled team and intricate compliance needs, something our earlier WFM software like Genesys couldn't dream of," one user gushed. However, the steeper learning curve compared to simpler solutions is a recurring critique, as another reviewer remarked, "Calabrio's a powerhouse, but it's not exactly plug-and-play. Be ready to invest in training and support compared to options like Workforce Now." Cost is another common thread. While users acknowledge Calabrio's advanced features justify its higher price tag compared to basic WFM tools, some find it pricier than similar platforms. One reviewer commented, "Compared to NICE WFM, Calabrio's definitely pricier, but the customization options and reporting are far superior for our needs." Ultimately, user sentiment suggests Calabrio shines in complex environments where its feature set and compliance strengths outweigh the cost and initial learning hurdles. However, for smaller or less demanding operations, simpler and potentially more affordable alternatives like Zoho Workforce Management might be a better fit. Show more With an interface that is easy to implement, understand and navigate, Synerion automates and streamlines all major workforce management processes, according to user feedback. The product also offers a suite of efficient features for workforce scheduling and reporting to maintain control on labor costs while improving efficiency. Reviews also suggest that all other features offered are intuitive, and on the rare occasions that glitches occur, the customer service team is responsive and well-versed to tackle most issues. However, some users have reported that creating custom reports and integrating with certain HR and payroll providers is challenging. And despite the praise for intuitive navigation, some users said Synerion isn't easy to learn. Show more I’ve thoroughly researched Connecteam to give you a clear understanding of what the platform offers, who it’s best for, and its strengths and limitations.Insights from Our DataAccording to our data, Connecteam has an analyst score of 80 and ranks among our top 10 workforce management, ahead of industry leaders like Quinyx (76), Calabrio (75), Dayforce (79) and SuccessFactors (79). The scores are based on how many features Connecteam supports and how they fulfill key needs, showing that strong, comprehensive features are one of its main strengths.It scores over 90 in three critical areas: employee engagement and collaboration, platform capabilities (100), compliance (100) and mobile capabilities (96).Features That Stood Out to MeTime ClockThe time clock feature stands out as a great tool to manage employee work hours. It simplifies clocking in and out and offers the flexibility to use mobile devices or an on-site kiosk, making it suitable for a variety of workplaces.SchedulingIts scheduling features are equally useful and flexible. It helped American Transportation, a transportation service company, reduce the time spent on scheduling by 60%, saving up to 5 hours per week on payroll processing. The app made communication easier, reduced errors and allowed them to manage their driver availability across their fleet and locations easily.You can easily create schedules, assign users, manage schedule properties and more on the web and mobile app.You can create shareable schedule links for anyone, whether they’re inside or outside your organization, ideal for clients, partners or office monitors. The number of links depends on your plan: 1 with Advanced, 6 with Expert and unlimited with Enterprise. This feature is not available in the Basic plan.Connecteam keeps timesheets accurate by flagging inconsistencies, tracking overtime, and auto-calculating hours, breaks and PTO. These features save a lot of time when processing payroll. The integration with popular payroll platforms like QuickBooks and Gusto is another advantage, especially for managing invoicing or tracking time on a project basis.CustomizationOne thing that makes Connecteam special is its level of customization. From events and chats to shifts, tasks and updates, you can tailor almost everything to suit your business needs. This flexibility is a big plus for larger organizations with multiple departments or locations, as it helps address the diverse needs of a workforce.Digital Employee ID CardThe digital employee ID card feature is another modern solution that I found impressive. It eliminates the hassle of physical cards by allowing you to issue or deactivate IDs instantly, enhancing security and simplifying onboarding or offboarding. The option to add QR codes for secure access to resources or entry points is a great addition.That said, relying solely on mobile ID cards could be challenging if employees lose or forget their phones, so having a backup plan would be helpful.GeofencingConnecteam’s geofencing feature is also noteworthy. It uses GPS data to create virtual boundaries around specific locations, ensuring employees can only clock in or out when they’re within these areas, such as a job site or office. This solves issues like time theft or buddy punching, which can be costly over time.However, it may feel restrictive for employees in certain cases, like being outside the boundary. The ability to approve or deny clock-ins from non-approved zones is helpful, but it requires regular oversight, which might be a challenge for smaller teams.A Sneak Peak Into My Free Trial Experience (Detailed Analysis in the Next Section)The free trial setup process was pretty straightforward, and I didn’t need to provide my credit card information to sign up. The dashboard was clean and easy to navigate, and the mobile app was just as intuitive as the desktop interface, making it simple to switch between devices without needing to relearn anything.While the platform offers many features, which could feel overwhelming at first, I found the layout intuitive and easy to get used to. Spending a few hours exploring it helped me quickly understand how everything worked.I added a few test users by entering their names, email addresses and phone numbers. They received invites instantly, and the process was smooth. Setting up the time clock feature was also simple. It lets employees clock in and out and includes helpful tools like restricting early clock-ins, auto-marking shifts as complete and location tracking for teams working in multiple locations.I also explored the task management feature, which allows you to create tasks, assign them to specific team members and set deadlines. It’s easy to track progress, and the app sends reminders to ensure nothing gets overlooked.Which Type of Companies Use ConnecteamConnecteam is great for small to medium-sized businesses looking for an all-in-one solution for managing a mobile workforce. It’s especially useful in industries like construction, hospitality, retail and field services, where employees often work remotely or across multiple locations.In a NutshellWhat users like about Connecteam: Intuitive mobile-first design that’s perfect for remote employees. Advanced scheduling and time tracking tools to manage shifts and attendance. All-in-one platform with features like task management, communications and training. Affordable pricing with scalable options for small to large teams.What users don’t like about Connecteam: Limited integrations compared to other workforce management tools. Reporting capabilities could be more advanced for larger organizations. Some users find the customization options for forms and workflows restrictive.Ideal for: Small to medium-sized businesses that manage hybrid or remote teams. Organizations seeking an easy-to-use app for employee engagement and communication. Businesses in industries like retail, hospitality and field services that need mobile workforce solutions.Not ideal for: Larger enterprises that require extensive integrations and advanced analytics. Companies that rely heavily on custom workflows or complex reporting needs. Teams that need detailed industry-specific features beyond general workforce management.Connecteam In ActionI explored Connecteam using its 14-day free trial to get a firsthand experience with its features. I was immediately impressed by its modern, intuitive and exceptionally well-organized interface.Both the mobile app and website feel effortless to navigate. It has plenty of features, yet everything is easy to find and explore. Take a look at the dashboard below.Notice how clean and organized it is? The color coding is simple and effective, the sidebar layout is spot on and the instructions are concise without being overwhelming.Their mobile app offers an equally nice interface. Log in with your phone number, and you’ll be ready to use your account.The Sign-Up ProcessGetting started with Connecteam was simple. You input your business email and a few basic details about your industry and team size to suggest features unique to your needs. The best part is that it doesn’t ask for your credit card information or address. You just provide your phone number to receive OTPs and messages.The free trial also includes onboarding tutorials that explain each section of the platform step by step. If you complete these steps within 24 hours of signing up, you will receive a $5 credit when upgrading.Adding UsersI started by adding a user, and the process was a breeze. I just clicked the Add User button on my dashboard and added the first and last names of the people I wanted to add.One thing to note is that you can’t add a user without their phone number, so make sure you have that information before proceeding.You can use the Connecteam mobile app to add users directly, either by entering their details, selecting them from your phone's contacts or sharing an invite link for them to join.Time ClockUsing Connecteam's time clock feature, employees can manage their work schedules and track their hours efficiently. They can easily clock in and out using the web or mobile app. Under Today's Clock, users​​ can check their total work hours for the day, submit requests to add shifts or report absences. The feature also allows users to view and manage all their requests in one place.The timesheet provides a detailed breakdown of work, including regular hours, overtime, paid and unpaid time off, and total paid hours.Employees can track specific details for each day, such as start and end times, sub-jobs, and daily or weekly totals. This setup helps them keep a clear record of their hours while ensuring they're updated on any scheduling changes.Clock-in limitations ensure they don’t start their shifts too early, while clock-out limitations address forgotten clock-outs.ChatYou can create team chats for all users to share files and communicate with each other or start individual conversations.You can also create channels to share announcements and keep your team updated. Channels are perfect for one-way communication since users can't comment on the posts, ensuring messages stay focused and organized.To set up a channel, start by choosing a name (up to 25 characters) that reflects its purpose. You can attach files to your messages for additional context. The channel also allows anonymous messaging.When managing your channel, you can add team details, assign members and select admins to oversee it. A summary of the channel provides a quick overview of its members and purpose.UpdatesConnecteam allows you to send important messages and announcements to your team in a visually engaging way. You can choose a background for your update, edit text characteristics like size and style, and select from decorative options or solid colors depending on the tone you want to set.You can optionally add a title (up to 50 characters) to your update to clarify it. To provide more context, you can include attachments such as images, videos, GIFs, files, YouTube links, location details and even live polls.When sending your update, you can specify recipients, adjust publish settings (such as timing and visibility), and review the summary to ensure everything is set before sending it out.EventsI really like how customizable Connecteam’s Events feature is. You can set the event’s date, time and time zone and even add an end time. You can upload a cover photo or choose one from their pre-made options if you don’t have your own. You can also add a title, location and any files or details you want to share.If you want to keep track of attendees, you can set up registration and assign roles. Before you finish, you can preview how the event will look on mobile to ensure everything is perfect. Once you’re happy with it, just choose your recipients, adjust the settings, and hit create.It would be nice to have an option to sync Events with external calendars like Google or Outlook. That way, events would sync automatically, making scheduling even easier.Another small but helpful update would be to allow more than one team member to help create events, especially for larger teams or more complicated events. Adding automated reminders would also ensure that no one forgets about the event.Help DeskThe Help Desk feature in Connecteam lets you simplify internal queries by creating a centralized system where employees can send questions directly to the right person or department.You can set up multiple help desks tailored to different topics, like payroll, IT or HR, so employees always know where to go for answers. They can submit tickets for their queries, which are routed to assigned representatives.As an admin, you can manage these queries, assign them to specific team members, and track their progress, keeping everything organized and efficient. This structure saves time, reduces confusion, and keeps communication clear.You can set up multiple help desks tailored to different topics, like payroll, IT or HR, ensuring employees always know where to go for answers. Employees can submit tickets for their queries, which are routed to assigned representatives. As an admin, you can manage these queries, assign them to specific team members and track their progress. This saves time, reduces confusion and keeps communication clear.Job SchedulerI really like how simple it is to schedule jobs. The steps are clear, and all the options are right there on the screen, making it a no-brainer. The easy-to-navigate interface lets you quickly learn by doing without getting stuck.Check out the video below to see the Job Scheduler in action. You can easily manage shifts in a way that fits your needs. You can add single or multiple shifts manually, import them from an Excel sheet or use templates for faster scheduling. Want to save time? You can duplicate or even create multi-duplicates of shifts and assign them to specific users or jobs.In addition, you can start chats directly within a shift for quick communication and unpublish shifts if plans change.I also appreciate how the Scheduler handles last-minute changes and uncovered shifts. It flags work-hour violations and gives managers control over employee actions, like restricting the ability to drop shifts.If an employee can't perform a job, they can request a replacement as long as someone else is available to take over.You can set rules, like how many days before a shift, users can no longer reject or unclaim it. You can also control when users can check in and block overlapping shifts, ensuring no one claims conflicting shifts if they're already scheduled. These options make managing shifts smooth and adaptable to your policies.The app lets you manage notifications for every key shift-related action, such as when users confirm, reject, check-in, complete shifts, or request changes or replacements. You can receive alerts via mobile, web push or email and manage them all in the notification center. This way, you stay updated on all shift activities effortlessly. You can also give employees more control over their shifts while maintaining administrative oversight. They can mark their availability, specify preferred work hours and even request shift replacements (with administrative approval).The mobile app allows users to confirm, reject, check-in and mark shifts as completed. It also tracks status changes using GPS to ensure accurate location tracking.Time Off Management (Time off, Sick Leave, Unpaid Leave)Employees can request time off, and admins can approve or decline those requests. See the video below for a look at how the process works in practice. Admins can also reject a time-off request, even after it's been approved.On one dashboard, you can view each employee's clock-in and clock-out times, total hours worked, overtime, PTO and other key information.You can create a time-off policy to decide whether time off will be tracked in hours or days. You can set a balance limit or offer unlimited time off. If there’s a limit, you can specify whether it's a fixed yearly amount or based on hours worked. Plus, you can adjust settings like accrual cycles and assign the policy to your team.Mobile AppConnecteam offers two apps: the Connecteam app and the Kiosk app. Both apps offer the same features but serve different purposes.The Connecteam app is designed for personal use on individual devices, giving each employee their own experience. The Kiosk app, on the other hand, is intended for shared use on a single device, like a tablet or computer, acting as a central login station for all employees.When logging in, employees use their registered phone numbers in the Connecteam app, while the Kiosk app uses a unique 4-digit PIN assigned to each employee. This makes the Kiosk app ideal for workplaces where not every employee has their own device.I appreciate that Connecteam’s mobile app is just as intuitive and user-friendly as its web app. It allows you to add and manage schedules, start conversations, clock in and out of work, create and fill out forms, access the phone directory and more.I appreciate that Connecteam’s mobile app is just as intuitive and user-friendly as its web app. It lets you do a lot of things like adding and managing schedules, starting conversations, clocking in and out of work, creating and filling out forms, accessing the phone directory, and more.Here’s what the admin dashboard looks like on the mobile app.You can easily create shifts and assign them to employees in just a few clicks.Employees can track and edit time directly on the app. They can also add shift and leave requests, view jobs, and message other users.Here’s a look at the employee dashboard on the mobile app.GeofencingConnecteam’s geofencing feature lets you track where employees clock in and out using GPS and ensure they’re where they need to be during work hours. You can set up unlimited geofenced areas that define specific locations where employees are allowed to clock in and out.These zones can be customized based on shift requirements, job sites or specific work zones, and you can even control the hours during which geofencing rules apply. This makes it easy to eliminate issues like buddy punching, time theft or absences.The admin dashboard displays employee locations on a map, with filters to view specific jobs, activities or past shifts.With real-time visibility, you can monitor employee attendance directly from your desktop or mobile device. The app provides instant updates, showing you exactly when and where employees clock in and out.If employees attempt to clock in from outside the designated geofence, you’ll receive a request that you can approve or decline. This helps you verify that workers are arriving on time and staying within their assigned areas, providing peace of mind and control over field operations.Geofencing also simplifies payroll by automatically logging accurate work hours and job locations onto a timesheet. This ensures that all clock-ins and clock-outs are tied to the correct locations. Alerts for early clock-ins, forgotten clock-outs, or overtime can help you address potential issues before they affect your bottom line.Breadcrumb tracking shows employees’ routes, and you can turn on map indicators to highlight job sites or geofences.Note: Geofencing and Breadcrumb Tracking are included in Connecteam’s Advanced and Expert plans, while Live GPS Tracking is exclusively available in the Expert plan. Show more ### Analyst Rating Summary Overall Scores Based on the research and analysis by SelectHub's team of research analysts, WorkForce Suite has an analyst rating of 72\. By comparison to WorkForce Suite alternatives, SumTotal has an analyst rating of 62, Calabrio has an analyst rating of 75, Synerion has an analyst rating of 61, and Connecteam has an analyst rating of 80. 72 62 75 61 80 Features Comparison **AI-Based Capabilities** Forecast staffing needs and schedule employee shifts automatically using smart suggestions, ensuring you always have the right people at the right time. 57 we're gathering data 86 0 0 **Dashboard and Reporting** Track key performance metrics and employee attendance with easy-to-read, customizable summaries, giving you a clear view of your team's productivity and needs. 82 we're gathering data 82 88 86 **Employee Engagement and Collaboration** Empower your staff to swap shifts, request time off, and communicate effortlessly through a single platform, improving morale and teamwork across the board. 45 we're gathering data 73 0 100 [Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=Workforce Management Software) Strengths The best features of WorkForce Suite, SumTotal, Calabrio, Synerion and Connecteam as judged by user reviews and analyst validation. Mobile Capabilities we're gathering data Leave and Absence Management Platform Capabilities and Compliances Employee Scheduling AI-Based Capabilities Dashboard and Reporting Employee Engagement and Collaboration Platform Capabilities and Compliances Mobile Capabilities Employee Scheduling Leave and Absence Management ### Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Workforce Management Software) How all solutions compare against the top 9 functional requirements as defined by SelectHub project data. WorkForce Suite SumTotal Calabrio Synerion Connecteam \+ Add Product [\+ Add Product](https://pmo.selecthub.com/customize-data/?category=Workforce Management Software) AI-Based Capabilities Dashboard AndReporting Employee EngagementAnd Collaboration Employee Scheduling Leave And AbsenceManagement Mobile Capabilities Platform CapabilitiesAnd Compliances Time And AttendanceManagement Workforce Planning AndManagement 57 82 45 66 75 100 70 68 71 86 82 73 90 100 75 93 25 79 0 88 0 79 75 64 50 62 57 0 86 100 88 88 96 100 66 85 0 25 50 75 100 Implementation Level of Effort Estimation **Supported:** Fully / moderately supported out-of-the-box allowing for quick and easy deployment. **Not Supported:** Requires workarounds, add-ons, partner integrations or custom development with or without additional costs. [Read more](#) **AI-Based Capabilities** Forecast staffing needs and schedule employee shifts automatically using smart suggestions, ensuring you always have the right people at the right time. 60% 40% unsupported 80% 20% unsupported unsupported **Dashboard and Reporting** Track key performance metrics and employee attendance with easy-to-read, customizable summaries, giving you a clear view of your team's productivity and needs. 83% 17% 100% 83% 17% 83% 17% 83% 17% **Employee Engagement and Collaboration** Empower your staff to swap shifts, request time off, and communicate effortlessly through a single platform, improving morale and teamwork across the board. 60% 40% 60% 40% 80% 20% unsupported 100% **Employee Scheduling** Create and distribute fair, optimal work schedules in minutes across all locations and teams, ensuring you avoid overstaffing or understaffing issues. 65% 35% 43% 57% 91% 9% 78% 22% 83% 17% **Leave and Absence Management** Easily approve, deny, and track all employee time-off requests and sick days in one central location, maintaining compliance and accurate records. 75% 25% 63% 37% 100% 75% 25% 88% 12% **Mobile Capabilities** Allow your employees to clock in, view schedules, and manage requests from their personal device, making shift changes and attendance management effortless for everyone. 100% 70% 30% 70% 30% 60% 40% 90% 10% **Platform Capabilities and Compliances** Ensure your payroll and scheduling meet all local labor laws and company policies automatically, giving you peace of mind and reducing risk. 67% 33% 67% 33% 93% 7% 47% 53% 100% **Time and Attendance Management** Track employee hours worked accurately and easily, including clock-ins, breaks, and overtime, making payroll processing faster and completely reliable. 67% 33% 61% 39% 17% 83% 61% 39% 67% 33% **Workforce Planning and Management** Anticipate future staffing needs by analyzing trends and labor demands, allowing you to proactively hire and train the right team for success. 71% 29% 71% 29% 79% 21% 57% 43% 86% 14% ### Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Workforce Management Software) Implementation Level of Effort Estimation **Supported:** Fully / moderately supported out-of-the-box allowing for quick and easy deployment. **Not Supported:** Requires workarounds, add-ons, partner integrations or custom development with or without additional costs. [Read more](#) **Integrations and Extensibility** Connect your current payroll, Human Resources, and finance systems to share data smoothly, creating a unified and efficient operational workflow. 70% 30% 70% 30% 50% 50% 50% 50% 40% 60% **Analyst Message:** In effort to simplify your complex software decisions, this information is based on all industries and company sizes. We advise you to drill further into our data to discover how this information looks for your unique needs. [CUSTOMIZE THIS DATA ](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=Workforce Management Software) ### User Sentiment Summary WorkForce Suite has a user sentiment rating of 75 based on 61 reviews. SumTotal has a user sentiment rating of 69 based on 132 reviews. Calabrio has a user sentiment rating of 87 based on 316 reviews. Synerion has a user sentiment rating of 96 based on 122 reviews. Connecteam has a user sentiment rating of 92 based on 2550 reviews. ![Good User Sentiment](https://www.selecthub.com/display/images/scores/good.svg) 61 reviews ![Fair User Sentiment](https://www.selecthub.com/display/images/scores/fair.svg) 132 reviews ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 316 reviews ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 122 reviews ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 2550 reviews Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 75% of users recommend this product WorkForce Suite has a 'good' User Satisfaction Rating of 75% when considering 61 user reviews from 3 recognized software review sites. 69% of users recommend this product SumTotal has a 'fair' User Satisfaction Rating of 69% when considering 132 user reviews from 4 recognized software review sites. 87% of users recommend this product Calabrio has a 'great' User Satisfaction Rating of 87% when considering 316 user reviews from 3 recognized software review sites. 96% of users recommend this product Synerion has a 'excellent' User Satisfaction Rating of 96% when considering 122 user reviews from 4 recognized software review sites. 92% of users recommend this product Connecteam has a 'excellent' User Satisfaction Rating of 92% when considering 2550 user reviews from 4 recognized software review sites. User Review Scores **G2.com, Inc** **4.1** (31) **3.2** (39) **4.3** (111) **4.8** (2) **4.6** (2115) **Software Advice, Inc** n/a **2.7** (7) n/a **4.82** (61) n/a **Capterra Inc** **4.7** (18) n/a n/a **4.8** (58) **4.7** (351) **Gartner, Inc** n/a **4.0** (56) **4.5** (181) **4.0** (1) **4.4** (74) **TrustRadius** **1.5** (12) **2.9** (30) **3.7** (24) n/a **4.5** (10) ### Awards SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. No awards. No awards. ![Leave and Absence Management Award]() ![User Favorite Award]() ![User Favorite Award]() ![Platform Capabilities and Compliances Award]() ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Small Medium Large Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Cloud On-Premise Mobile Cloud On-Premise Mobile Cloud On-Premise Mobile ### Top Alternatives in Workforce Management Software [ ADP Workforce Now ](https://www.selecthub.com/p/hr-management-software/adp-workforce-now/) [ Agendrix ](https://www.selecthub.com/p/employee-scheduling-software/agendrix/) [ Calabrio ](https://www.selecthub.com/p/workforce-management-software/calabrio/) [ Connecteam ](https://www.selecthub.com/p/workforce-management-software/connecteam/) [ Dayforce ](https://www.selecthub.com/p/hr-management-software/dayforce/) [ Deputy ](https://www.selecthub.com/p/employee-scheduling-software/deputy/) [ Humanity ](https://www.selecthub.com/p/employee-scheduling-software/tcp-humanity/) [ Infor Workforce Management ](https://www.selecthub.com/p/workforce-management-software/infor-workforce-management/) [ Legion WFM 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Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() [ Build Your Requirements](https://pmo.selecthub.com/workforce-management-reqs-onsite/) ![SelectHub Products Cost and Pricing Guide]() [ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Workforce%20Management%20Software) **Supported:** Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Not Supported:** Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor at an additional cost. At most, requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. [Close](#) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Workforce Management", "item": "https://www.selecthub.com/category/workforce-management/" }, { "@type": "ListItem", "position": 3, "name": "Workforce Management Software", "item": "https://www.selecthub.com/c/workforce-management-software/" }, { "@type": "ListItem", "position": 4, "name": "WorkForce Suite", "item": "https://www.selecthub.com/p/workforce-management-software/workforce-suite/" }, { "@type": "ListItem", "position": 5, "name": "WorkForce Suite Alternatives" } ] } ```