Benefits and Insights

Why use inContact Workforce Management?

Key differentiators & advantages of inContact Workforce Management

  • Accurately forecast your customer demand
  • Schedule and manage staff effectively
  • Empower employees to participate in the scheduling process
  • Track and promote adherence to schedules
  • Get real-time visibility into staffing and call volumes
  • Part of the Workforce Optimization Suite powered by Verint

inContact Workforce Management Reviews

Average customer reviews & user sentiment summary:

431 reviews


of users would recommend this product

Your review has been submitted
and should be visible within 24 hours.
Your review

Rate the product

Company Details

mandatory fields