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Benefits and Insights

Why use JDA WMS?

Key differentiators & advantages of JDA WMS

  • Improve Accuracy: JDA’s warehousing suite keeps accurate records of product in your warehouses. This visibility prevents stock loss, damaged items and retaining obsolete inventory. 
  • Enhance Customer Experiences: By improving warehouse task speed and accuracy customers can rely on quick and correct deliveries. Increase your reputation as an on-time operation and attract more customers. 
  • Increase Warehouse Productivity: JDA’s optimization of daily warehousing tasks opens up time for team members to tackle more important tasks. As productivity increases, daily expenses drop. 
  • Optimize Your Warehousing Processes: Discover warehousing processes that are holding you back and take corrective action. Automated collection of performance data helps give a bird’s-eye view of your entire warehouse operation and what needs to be improved. 

Industry Expertise

JDA has partners from around the globe that focus on supply chain optimization. With over 4,000 JDA global customers, JDA is a well known end-to-end supply chain solution.

Key Features

  • Integration Support: JDA provides standard APIs that allow for Logistyx, Centiro and OMS integration. 
  • Task Automation: As the use of automation continues to rise, JDA supports a wide range of automation for warehousing tasks. Warehouse location and shipping processes can be automated for efficiency, among others.  
  • Mobile Accessibility: Receive updates on all warehousing processes and access important data through mobile applications.
  • Cloud-Based Deployment: JDA’s cloud-based deployment provides a safe place to store important documents and is a lower cost of entry than on-premise deployment for those that are interested in the software suite. 
  • Customizable Workflows: Personalize your warehousing operations with JDA’s customizable workflows. Keep productive processes going while altering those that are not efficient. 
  • Dynamic Task Management: Maximize warehouse team members time by including tasks to accomplish as they travel from point A to point B. Allocate resources to processes as the need arises. 

Limitations

Some of the product limitations include:

  • Does not support payment processing functionality
  • Some supply chain features are not supported. These include ASN management, customized notifications and configurable dashboards
  • JDA warehouse does not support multi-currency or multi-language features
  • Does not support RFID or barcode integration.

JDA Warehouse Suite Support

mail_outlineEmail: After creating a customer account, users can access JDA’s full support system. Email support is included in this structure and will be answered as soon as possible. Higher tier support customers have access to 24/7 help.
phonePhone: JDA offers support via phone call, however online case management is the preferred method for support.
schoolTraining: JDA provides training and support through a support subscription. There are multiple tiers designed to help both SaaS and on-premise customers. Higher tier support tiers offer more assistance and training.
local_offerTickets: Tickets can be submitted through JDAs online customer support portal and will be answered as quickly as possible.

Cost of Ownership for JDA Warehouse

License/Subscription Cost

On-Premise:

  • License fee includes an upfront fee to own the software plus IP for a fixed term
  • On-Premise WMS system costs a minimum of $1,000,000 as initial Capex
  • Other costs or ongoing costs are over and above the Capex

Cloud-based/SaaS:

  • Subscription-based pricing model – per month per site for an unlimited number of users
Maintenance Cost
  • For both types of deployments, upgrades and on-going maintenance cost is over and above the upfront cost/subscription fee
  • Provides 24X7 support through JDA Customer Support Website, access to latest product developments and product documentation, communities, software upgrades, license keys or enhancement requests, webinars and reports to get status updates on cases logged with JDA
Installation/Implementation Cost
  • For both types of deployments, cost is over and above the license cost/subscription fee
  • JDA offers implementation and upgrade services for both types of deployments
Customization CostFor both types of deployments, cost will vary based on the functional requirements or modules being added as an add-on, based on the company’s requirements
Data Migration Cost/Change Management/Upfront Switching CostFor both types of deployments, cost will vary depending on the current software, data complexity, amount of data to be migrated and consolidated, and availability of migration tools
Training Cost
  • For both types of deployments, cost is over and above the license cost/subscription cost
  • Provides JDA Training Units which are pre-paid virtual currency that allows customers to purchase any available JDA Education Services offered in JDALearn
  • JDA Training Units can be purchased in conjunction with a JDA Product/Service or users can go directly to JDALearn and purchase JDA Training Units via credit card or purchase order
  • JDA Training Units are available in the following JDA regions: North America, Latin America, EMEA and the Asia Pacific
  • Each JDA Training Unit costs $100 (Americas/APAC) and €100 (EMEA)
Recurring/Renewal Costs
  • On-Premise: Cost is equivalent to the additional license fees to be paid for owning the software, maintenance cost, implementation cost, customization cost, and training program opted for
  • Cloud-based/SaaS: Cost is equivalent to the recurring monthly subscription fee to be paid based on per site, implementation cost, customization cost, data migration cost plus training cost
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