[Home](https://www.selecthub.com/) \> [Business Phones](https://www.selecthub.com/category/business-phones/) \> [Video Conferencing Platforms](https://www.selecthub.com/c/video-conferencing-software/) \> [Zoom](https://www.selecthub.com/p/video-conferencing-software/zoom/) \> Zoom vs Microsoft Teams 

# Zoom vs Microsoft Teams 

Last Updated: August 24th, 2026 

Our analysts compared [Zoom](https://www.selecthub.com/p/video-conferencing-software/zoom/) vs [Microsoft Teams](https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/) based on data from our 400+ point analysis of [Video Conferencing Platforms](https://www.selecthub.com/c/video-conferencing-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Video Conferencing Platforms&cta=video-conferencing-software). 

[Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [Screenshots](#product-screenshots) 

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[![Zoom Software Tool](https://cdn.selecthub.com/products/4bb236de7787ceedafdff83bb8ea4710-6943817983115d97c7751beda176f273/resources/normal/logo.png?1693318447)](https://www.selecthub.com/p/video-conferencing-software/zoom/)

[ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) 

Remove Add to Compare 

[![Microsoft Teams Software Tool](https://cdn.selecthub.com/products/6e01383fd96a17ae51cc3e15447e7533-e6d0ee2142d732304f67a32d5a9e1d53/resources/normal/logo.png?1693318448)](https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/)

[ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Video+Conferencing+Platforms&product%5Fname=Zoom&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4bb236de7787ceedafdff83bb8ea4710-6943817983115d97c7751beda176f273%2Fresources%2Fnormal%2Flogo.png%3F1693318447) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Video+Conferencing+Platforms&product%5Fname=Zoom&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4bb236de7787ceedafdff83bb8ea4710-6943817983115d97c7751beda176f273%2Fresources%2Fnormal%2Flogo.png%3F1693318447) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Video+Conferencing+Platforms&product%5Fname=Zoom&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4bb236de7787ceedafdff83bb8ea4710-6943817983115d97c7751beda176f273%2Fresources%2Fnormal%2Flogo.png%3F1693318447&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Video+Conferencing+Platforms&product%5Fname=Zoom&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4bb236de7787ceedafdff83bb8ea4710-6943817983115d97c7751beda176f273%2Fresources%2Fnormal%2Flogo.png%3F1693318447&price=2) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Video+Conferencing+Platforms&product%5Fname=Microsoft%2BTeams&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6e01383fd96a17ae51cc3e15447e7533-e6d0ee2142d732304f67a32d5a9e1d53%2Fresources%2Fnormal%2Flogo.png%3F1693318448) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Video+Conferencing+Platforms&product%5Fname=Microsoft%2BTeams&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6e01383fd96a17ae51cc3e15447e7533-e6d0ee2142d732304f67a32d5a9e1d53%2Fresources%2Fnormal%2Flogo.png%3F1693318448) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Video+Conferencing+Platforms&product%5Fname=Microsoft%2BTeams&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6e01383fd96a17ae51cc3e15447e7533-e6d0ee2142d732304f67a32d5a9e1d53%2Fresources%2Fnormal%2Flogo.png%3F1693318448&price=1) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Video+Conferencing+Platforms&product%5Fname=Microsoft%2BTeams&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F6e01383fd96a17ae51cc3e15447e7533-e6d0ee2142d732304f67a32d5a9e1d53%2Fresources%2Fnormal%2Flogo.png%3F1693318448&price=1) 

### Products Insights 

Overall Rating Comparison 

[ Analyst Rating we're gathering data ](#analyst-rating-section) [ User Sentiment ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (41293 Reviews) ](#user-sentiment-section) 

[ Analyst Rating Microsoft Teams - Analyst Score: 80 out of 100 80 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (14359 Reviews) ](#user-sentiment-section) 

Price Starts From 

$13.32/User, Monthly 

[Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Zoom&category=Video Conferencing Platforms&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/4bb236de7787ceedafdff83bb8ea4710-6943817983115d97c7751beda176f273/resources/normal/logo.png?1693318447) 

$4/User, Monthly 

[Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Microsoft Teams&category=Video Conferencing Platforms&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/6e01383fd96a17ae51cc3e15447e7533-e6d0ee2142d732304f67a32d5a9e1d53/resources/normal/logo.png?1693318448) 

Pros 

What we like about Zoom and Microsoft Teams: 

* Users find the platform intuitive and easy to pick up with minimal training
* Reviewers note a rich feature set that handles video meetings and webinars well
* Includes whiteboarding, annotation and breakout rooms for focused team collaboration
* Works across more than 40 countries with local number availability and number porting

* Users find the interface easy to use with little training needed to navigate it
* Reviewers note screen sharing sets up quickly and runs without lags during calls
* Connects tightly with Microsoft 365, SharePoint and OneDrive for file access in chat
* Lets you jump from group chat to a video call without leaving the workspace

Cons 

What we dislike about Zoom and Microsoft Teams: 

* Users say it can be cost-prohibitive for smaller groups, especially for webinar features
* Reviewers note it can be resource-intensive and lag on low-bandwidth connections
* Users want stronger safeguards around meeting security and privacy
* Lacks compression for local recordings, so files take up considerable storage

* Users say alerts and meeting reminders are inconsistent and easy to miss
* Reviewers note slow start times, sluggish performance and occasional crashes
* Setup on Apple products can be tricky and the mobile app navigation needs work
* Video call quality and the small set of virtual backgrounds draw user complaints

### Our Review 

**Bottom line:** Zoom and Microsoft Teams both cover video meetings well, but they fit different buyers. Pick Zoom if meeting quality, webinars and reach into more than 40 countries matter most. Pick Microsoft Teams if you already live inside Microsoft 365 and want chat, files and calls in one workspace.

Zoom starts at $13.32 per user per month, while Microsoft Teams starts at $4 per user per month. Same billing unit, so the gap is real, and users say Zoom can feel pricey for smaller groups once you add webinars on Pro and above.

Zoom leans into meetings first. You get HD video, breakout rooms, whiteboarding, annotation and a phone system that ports your existing numbers. Reviewers like the audio and video quality, though performance can dip on slow connections.

Microsoft Teams leans into daily collaboration. Chat threads stick around, screen sharing is quick, and file work flows through SharePoint and OneDrive without leaving the app. Users like how easy it is to learn, but flag inconsistent notifications and slower startup.

If your stack is already Microsoft 365 and chat drives most of your day, Teams is the natural fit. If meeting quality, large webinars and a global phone footprint sit higher on your list, Zoom earns the higher price, as long as bandwidth and security setup get the attention they need.

### Analyst Rating Summary 

Overall Scores 

Based on the research and analysis by SelectHub's team of research analysts, Microsoft Teams has an analyst rating of 80\. Our analysts are still gathering data for Zoom. 

we're gathering data

Microsoft Teams - Analyst Score: 80 out of 100 80 

Features Comparison 

**Audio and Video Management**  
Ensures high-quality audio and video communication, minimizing disruptions and enhancing collaboration and productivity. 

we're gathering data

88 

**Collaboration**  
Enables real-time document sharing, screen sharing, and chat, facilitating teamwork and decision-making during virtual meetings. 

we're gathering data

100 

**Meeting Management**  
Streamlines meeting scheduling, invitations, and recording, improving organization and facilitating efficient collaboration. 

we're gathering data

97 

[Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=Video Conferencing Platforms) 

### Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Video Conferencing Platforms) 

Implementation Level of Effort Estimation 

**Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) 

**Tier 2:** Supported with workarounds or add-ons that may require additional costs. 

**Tier 3:** Requires partner integrations or custom development that is often at an additional cost. 

**Audio And Video Management**   
Ensures high-quality audio and video communication, minimizing disruptions and enhancing collaboration and productivity. 

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

83%

17%

0%

**Collaboration**   
Enables real-time document sharing, screen sharing, and chat, facilitating teamwork and decision-making during virtual meetings. 

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

100%

0%

0%

**Meeting Management**   
Streamlines meeting scheduling, invitations, and recording, improving organization and facilitating efficient collaboration. 

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

89%

11%

0%

**Reporting**   
Provides valuable insights into meeting usage, participant engagement, and meeting effectiveness, enabling organizations to optimize their video conferencing strategies. 

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

100%

0%

0%

**Customize This Data For Your Unique Needs**and compare feature capabilities head-to-head [CUSTOMIZE NOW](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=Video Conferencing Platforms) 

### Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Video Conferencing Platforms) 

Implementation Level of Effort Estimation 

**Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) 

**Tier 2:** Supported with workarounds or add-ons that may require additional costs. 

**Tier 3:** Requires partner integrations or custom development that is often at an additional cost. 

**Integrations**   
Connects the video conferencing platform with other productivity and collaboration tools, streamlining workflows and improving overall communication efficiency. 

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

100%

0%

0%

**Security**   
Safeguards sensitive meeting data and user information, protecting privacy and ensuring secure and reliable communication. 

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

100%

0%

0%

**Requirements Summary**Of typical requirements, the level of support for Zoom is still being evaluated at this time. Microsoft Teams supports 87.2% and excels at Collaboration, Integrations and Reporting. Zoom has a user sentiment rating of 'excellent' based on 41293 reviews, while Microsoft Teams has an analyst rating of 80 and a user sentiment rating of 'great' based on 14359 reviews. 

### User Sentiment Summary 

Zoom has a user sentiment rating of 90 based on 41293 reviews. Microsoft Teams has a user sentiment rating of 85 based on 14359 reviews. 

![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 41293 reviews 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 14359 reviews 

Synopsis 

Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 

90% 

of users recommend this product

Zoom has a 'excellent' User Satisfaction Rating of 90% when considering 41293 user reviews from 6 recognized software review sites. 

85% 

of users recommend this product

Microsoft Teams has a 'great' User Satisfaction Rating of 85% when considering 14359 user reviews from 4 recognized software review sites. 

User Review Scores 

**FinancesOnline** 

**5.0** (12) 

n/a 

**G2.com, Inc** 

**4.5** (33431) 

**4.2** (9343) 

**Software Advice, Inc** 

**4.37** (54) 

n/a 

**Capterra Inc** 

**4.6** (6279) 

**4.4** (4030) 

**Gartner, Inc** 

**4.5** (533) 

**4.5** (499) 

**TrustRadius** 

**4.4** (984) 

**4.2** (487) 

### Awards 

SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. 

Zoom stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. 

![User Favorite Award]()

SelectHub research analysts have evaluated Microsoft Teams and concluded it earns best-in-class honors for Collaboration and Integrations. 

![Collaboration Award]()

![Integrations Award]()

### Product Assistance 

Training Resources 

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Support 

Email

Phone

Chat

FAQ

Forum

Help Desk

Knowledge Base

Tickets

Training

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Help Desk

Knowledge Base

Tickets

Training

24/7 Live Support

### Product Basics 

Company Size 

i 

Small

Medium

Large

Small

Medium

Large

Platforms Supported 

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Deployment Supported 

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Comparison of Top Alternatives 

[Zoom Alternatives ](https://www.selecthub.com/video-conferencing-software/zoom/alternatives/) 

[Microsoft Teams Alternatives ](https://www.selecthub.com/video-conferencing-software/microsoft-teams/alternatives/) 

### Screenshots 

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

### Key Features 

* **Video meetings** – Schedules and runs 1:1, group and webinar sessions with calendar sync across Google, iCal and Microsoft, plus support for third-party room hardware.
* **Business calling** – Handles 1:1 and conference phone calls with auto-attendant, skills-based routing, recordings and transcripts, and one-click switching from a call to a video meeting.
* **In-meeting collaboration** – Includes co-annotation on shared screens, whiteboards, in-meeting file sharing, chat and breakout rooms tied to a personal meeting ID.
* **Usage dashboards** – Shows meeting, room, webinar, chat and Zoom Phone metrics in one view, with call quality data like MOS scores and network details.
* **Global phone reach** – Offers local telephone service in more than 40 countries with number porting and support for existing carriers.

* **Virtual meetings** – Sends a link to any email address to start a video chat and supports up to 250 people in a single meeting space.
* **PSTN calling** – Handles three-way PSTN calls, auto-attendant, call parking, transfer, do-not-disturb, e911 and direct routing through SIP trunking with existing carriers.
* **Chat and file work** – Sends chats before, during and after meetings and lets you co-author files from SharePoint, OneDrive and your computer with permission controls.
* **Live events** – Runs interactive webinars and marketing events with attendee tracking and customer journey data tied to Microsoft 365.
* **Custom backgrounds** – Lets you pick a background image during video calls so you don't need to tidy the room behind you.

### Top Alternatives in Video Conferencing Platforms 

[  A+ Conferencing ](https://www.selecthub.com/p/video-conferencing-software/a-conferencing/) [  Amazon Chime ](https://www.selecthub.com/p/video-conferencing-software/amazon-chime/) [  AnyMeeting ](https://www.selecthub.com/p/video-conferencing-software/anymeeting/) [  Crewdle Connect ](https://www.selecthub.com/p/video-conferencing-software/crewdle-connect/) [  Dialpad Ai Meetings ](https://www.selecthub.com/p/video-conferencing-software/dialpad-ai-meetings/) [  Google Meet ](https://www.selecthub.com/p/video-conferencing-software/google-meet/) [  GoToMeeting ](https://www.selecthub.com/p/video-conferencing-software/gotomeeting/) [  Microsoft Teams ](https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/) [  Sangoma Meet ](https://www.selecthub.com/p/video-conferencing-software/sangoma-meet/) [  Skype for Business ](https://www.selecthub.com/p/video-conferencing-software/skype-for-business/) [  StartMeeting ](https://www.selecthub.com/p/ucaas-providers/startmeeting/) [  Telesystem Video Conferencing ](https://www.selecthub.com/p/video-conferencing-software/telesystem-video-conferencing/) [  Webex Suite ](https://www.selecthub.com/p/collaboration-software-tools/webex-suite/) [  Whereby ](https://www.selecthub.com/p/video-conferencing-software/whereby-com/) [  Zoho Meeting ](https://www.selecthub.com/p/video-conferencing-software/zoho-meeting/) 

### Related Categories 

Zoom and Microsoft Teams can also be found with other leading products in these categories: 

[Business Phone Systems ](https://www.selecthub.com/c/business-phone-systems/) 

[Telephony Software ](https://www.selecthub.com/c/telephony-software/) 

[Video Interview Software ](https://www.selecthub.com/c/video-interview-software/) 

Show more 

[Business Phone Systems ](https://www.selecthub.com/c/business-phone-systems/) 

[Collaboration Software ](https://www.selecthub.com/c/collaboration-software-tools/) 

[Team Collaboration Tools ](https://www.selecthub.com/c/team-collaboration-tools/) 

[Team Communication Software ](https://www.selecthub.com/c/team-communication-software/) 

[Telephony Software ](https://www.selecthub.com/c/telephony-software/) 

[UCaaS Providers ](https://www.selecthub.com/c/ucaas-providers/) 

[VoIP Providers ](https://www.selecthub.com/c/voip-providers/) 

Show more 

### Head-to-Head Comparison 

![Zoom Software Tool]() 

![Amazon Chime Software Tool]() 

[Zoom VS Amazon Chime](https://www.selecthub.com/video-conferencing-software/zoom-vs-amazon-chime/) 

![Zoom Software Tool]() 

![AnyMeeting Software Tool]() 

[Zoom VS AnyMeeting](https://www.selecthub.com/video-conferencing-software/zoom-vs-anymeeting/) 

![Zoom Software Tool]() 

![Free Conference Call Software Tool]() 

[Zoom VS Free Conference Call](https://www.selecthub.com/video-conferencing-software/zoom-vs-free-conference-call/) 

![Zoom Software Tool]() 

![Google Meet Software Tool]() 

[Zoom VS Google Meet](https://www.selecthub.com/video-conferencing-software/zoom-vs-google-meet/) 

![Zoom Software Tool]() 

![GoToMeeting Software Tool]() 

[Zoom VS GoToMeeting](https://www.selecthub.com/video-conferencing-software/zoom-vs-gotomeeting/) 

![Zoom Software Tool]() 

![Lifesize Software Tool]() 

[Zoom VS Lifesize](https://www.selecthub.com/video-conferencing-software/zoom-vs-lifesize/) 

![Zoom Software Tool]() 

![Microsoft Teams Software Tool]() 

[Zoom VS Microsoft Teams](https://www.selecthub.com/video-conferencing-software/zoom-vs-microsoft-teams/) 

![Zoom Software Tool]() 

![Sangoma Meet Software Tool]() 

[Zoom VS Sangoma Meet](https://www.selecthub.com/video-conferencing-software/zoom-vs-sangoma-meet/) 

![Zoom Software Tool]() 

![Skype for Business Software Tool]() 

[Zoom VS Skype for Business](https://www.selecthub.com/video-conferencing-software/zoom-vs-skype-for-business/) 

![Zoom Software Tool]() 

![Whereby Software Tool]() 

[Zoom VS Whereby](https://www.selecthub.com/video-conferencing-software/zoom-vs-whereby-com/) 

![Zoom Software Tool]() 

![Zoho Meeting Software Tool]() 

[Zoom VS Zoho Meeting](https://www.selecthub.com/video-conferencing-software/zoom-vs-zoho-meeting/) 

![Zoom Software Tool]() 

![Zoom Meetings Software Tool]() 

[Zoom VS Zoom Meetings](https://www.selecthub.com/video-conferencing-software/zoom-vs-zoom-meetings/) 

**About SelectHub (and our data)** 

We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

![SelectHub Products Reporting and Analytics]() 

[Build Your Requirements](https://pmo.selecthub.com/software-requirements/?category=Video%20Conferencing%20Platforms&campaign%5Fname=Video%20Conferencing%20Requirements)

![SelectHub Products Cost and Pricing Guide]() 

[Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Video%20Conferencing%20Platforms)

**Tier 1:**  
Fully/moderately supported out-of-the-box allowing for quick and easy deployment.  
Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Tier 2:**  
Supported with workarounds or add-ons that may require additional costs.  
Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. 

**Tier 3:**  
Requires partner integrations or custom development that is often at an additional cost.  
Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

[Close](#)

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