[Home](https://www.selecthub.com/) \> [Business Phones](https://www.selecthub.com/category/business-phones/) \> [UCaaS Providers](https://www.selecthub.com/c/ucaas-providers/) \> [VirtualPBX](https://www.selecthub.com/p/ucaas-providers/virtualpbx/) \> VirtualPBX vs CloudCall 

#  VirtualPBX vs CloudCall 

 Last Updated: April 13th, 2026 

Our analysts compared [VirtualPBX](https://www.selecthub.com/p/ucaas-providers/virtualpbx/) vs [CloudCall](https://www.selecthub.com/p/ucaas-providers/cloudcall/) based on data from our 400+ point analysis of [UCaaS Providers](https://www.selecthub.com/c/ucaas-providers/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=UCaaS Providers&cta=ucaas-providers).

[Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [Features](#product-benefits-features) [User Ratings](#user-sentiment-section) [Screenshots](#product-screenshots) 

[![VirtualPBX Software Tool](https://cdn.selecthub.com/products/4f7edff394522f1aca11501d3f332477-5a04e2a728d9517e4cb691bd3bdb324d/resources/normal/logo.png?1723852549)](https://www.selecthub.com/p/ucaas-providers/virtualpbx/) 

[ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) 

[![CloudCall Software Tool](https://cdn.selecthub.com/products/638c1a4f003b46aad4aa5cf3f424d215-bc2834bb1f4b1bc6c930ef06582e7170/resources/normal/logo.png?1742305144)](https://www.selecthub.com/p/ucaas-providers/cloudcall/) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=UCaaS+Providers&product%5Fname=VirtualPBX&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4f7edff394522f1aca11501d3f332477-5a04e2a728d9517e4cb691bd3bdb324d%2Fresources%2Fnormal%2Flogo.png%3F1723852549) [Demo](https://pmo.selecthub.com/get-product-demo/?category=UCaaS+Providers&product%5Fname=VirtualPBX&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4f7edff394522f1aca11501d3f332477-5a04e2a728d9517e4cb691bd3bdb324d%2Fresources%2Fnormal%2Flogo.png%3F1723852549) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=UCaaS+Providers&product%5Fname=VirtualPBX&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4f7edff394522f1aca11501d3f332477-5a04e2a728d9517e4cb691bd3bdb324d%2Fresources%2Fnormal%2Flogo.png%3F1723852549&price=1) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=UCaaS+Providers&product%5Fname=VirtualPBX&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4f7edff394522f1aca11501d3f332477-5a04e2a728d9517e4cb691bd3bdb324d%2Fresources%2Fnormal%2Flogo.png%3F1723852549&price=1) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=UCaaS+Providers&product%5Fname=CloudCall&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F638c1a4f003b46aad4aa5cf3f424d215-bc2834bb1f4b1bc6c930ef06582e7170%2Fresources%2Fnormal%2Flogo.png%3F1742305144) [Demo](https://pmo.selecthub.com/get-product-demo/?category=UCaaS+Providers&product%5Fname=CloudCall&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F638c1a4f003b46aad4aa5cf3f424d215-bc2834bb1f4b1bc6c930ef06582e7170%2Fresources%2Fnormal%2Flogo.png%3F1742305144) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=UCaaS+Providers&product%5Fname=CloudCall&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F638c1a4f003b46aad4aa5cf3f424d215-bc2834bb1f4b1bc6c930ef06582e7170%2Fresources%2Fnormal%2Flogo.png%3F1742305144&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=UCaaS+Providers&product%5Fname=CloudCall&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F638c1a4f003b46aad4aa5cf3f424d215-bc2834bb1f4b1bc6c930ef06582e7170%2Fresources%2Fnormal%2Flogo.png%3F1742305144&price=2) 

###  Products Insights

 Product Ranking 

## #18

 among all   
 UCaaS Providers

## #25

 among all   
 UCaaS Providers

[Find out who the leaders are](https://pmo.selecthub.com/request-custom-scorecard?post%5Ftype=auto%5Fvs%5Farticle&category%5Fslug=ucaas-providers&product%5Fslug=virtualpbx&category=UCaaS+Providers) 

 Price Starts From

$8 Monthly 

[ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=VirtualPBX&category=UCaaS Providers&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/4f7edff394522f1aca11501d3f332477-5a04e2a728d9517e4cb691bd3bdb324d/resources/normal/logo.png?1723852549) 

[Get a free price quote](https://pmo.selecthub.com/get-product-pricing/?category=UCaaS+Providers&product%5Fname=VirtualPBX&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fucaas-providers%2Fvirtualpbx-vs-cloudcall%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4f7edff394522f1aca11501d3f332477-5a04e2a728d9517e4cb691bd3bdb324d%2Fresources%2Fnormal%2Flogo.png%3F1723852549&price=1) 

Tailored to your specific needs

$15/User, Monthly 

[ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=CloudCall&category=UCaaS Providers&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/638c1a4f003b46aad4aa5cf3f424d215-bc2834bb1f4b1bc6c930ef06582e7170/resources/normal/logo.png?1742305144) 

[Get a free price quote](https://pmo.selecthub.com/get-product-pricing/?category=UCaaS+Providers&product%5Fname=CloudCall&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fucaas-providers%2Fvirtualpbx-vs-cloudcall%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F638c1a4f003b46aad4aa5cf3f424d215-bc2834bb1f4b1bc6c930ef06582e7170%2Fresources%2Fnormal%2Flogo.png%3F1742305144&price=2) 

Tailored to your specific needs

 Pros

 What we like about VirtualPBX and CloudCall:

**Simple Setup:** VirtualPBX is known for its user-friendly setup process, allowing businesses to get their phone system up and running quickly without technical difficulties. 

**Cost Effectiveness:** Many users highlight the cost savings achieved by switching to VirtualPBX, making it a financially sound choice for businesses looking to reduce communication expenses. 

**24/7 Support:** VirtualPBX provides round-the-clock customer support, ensuring that businesses have assistance whenever they need it. 

**Advanced Features:** VirtualPBX offers a comprehensive suite of features, including VoIP calling, call recording, and detailed call reports, empowering businesses to manage their communications effectively. 

**CRM Integration:** User reviews consistently praise CloudCall's ability to seamlessly integrate with popular CRM systems. This integration streamlines workflows by eliminating the need to switch between applications, saving time and reducing errors.

**Enhanced Customer Data Access:** By integrating with CRM systems, CloudCall provides instant access to relevant customer information during calls. This allows agents to deliver more personalized and efficient customer service.

**Automated Call Logging:** CloudCall automates call logging and note-taking directly into the CRM, freeing up agents from manual data entry and ensuring accurate record-keeping.

 Cons

 What we dislike about VirtualPBX and CloudCall:

**SMS Headaches:** Some users have experienced problems with SMS registration and compliance, causing disruptions to their business communications.

**Customer Service Letdowns:** A handful of users have reported negative customer service experiences, such as unfulfilled service agreements and unhelpful interactions when trying to get refunds or technical support. 

**Occasional Technical Glitches:** A small number of users have encountered technical issues with the app or other aspects of the service, potentially impacting their overall experience. 

**System Stability:** User reviews frequently mention experiencing frustrating system outages, which can disrupt essential business operations like client calls and internal communication.

**Audio Quality:** Some users have reported issues with poor audio quality, such as dropped calls or static, which negatively impacts the professional image businesses strive to project.

**Technical Issues:** Beyond outages, user reviews highlight clunky software and restrictive admin controls as pain points, suggesting the user experience isn't always smooth.

###  Our Review

 Ever wished your business communication could be more, well, virtual? VirtualPBX offers a robust platform for businesses seeking a flexible and cost-effective alternative to traditional phone systems. Users rave about its ease of use, particularly the intuitive mobile app, which makes managing calls on the go a breeze. Features like voicemail-to-email and advanced call routing streamline communication and boost productivity. The platform shines in its ability to support remote work, a crucial aspect in today's dynamic business landscape. Imagine having crystal-clear audio quality during calls and conferences, no matter where your team is located - VirtualPBX makes this a reality. However, like a phone line with static, some users experienced hiccups during setup and with customer service, particularly regarding SMS registration. While these issues are concerning, they appear to be isolated cases, with the majority of users praising the platform's reliability and affordability compared to traditional answering services. VirtualPBX emerges as a strong contender for businesses of all sizes seeking a feature-rich, scalable, and cost-effective communication solution. Its strengths lie in its user-friendliness, robust features, and excellent remote work support. While some users reported issues with setup and customer service, these appear to be exceptions rather than the rule. If you're looking to ditch your clunky old phone system and embrace the future of business communication, VirtualPBX is definitely worth considering. 

[Show more](#) 

 Is CloudCall all that it's cracked up to be? User reviews from the past year present a mixed bag, revealing both noteworthy strengths and frustrating weaknesses. On the plus side, CloudCall earns praise for its seamless integration with popular CRM systems like Salesforce, which is a godsend for businesses heavily reliant on these platforms. Users highlight the convenience of click-to-dial functionality directly within their CRM, saving valuable time and streamlining workflows. Additionally, CloudCall's international calling capabilities receive positive feedback, particularly from businesses with a global presence. Users appreciate the reliable call quality and ease of connecting with contacts across different countries. However, CloudCall's shine starts to dull when it comes to reliability and user experience. Several users report frequent system outages and glitches, particularly with the mobile app and desktop extension. These technical hiccups disrupt workflows and lead to frustration, especially for teams who rely on the platform for daily communication. The user interface, while generally considered user-friendly, is criticized by some for being outdated and clunky in certain areas, particularly when managing out-of-hours messages. CloudCall's pricing also emerges as a point of contention. While some users find the cost-effective international calling plans appealing, others express concerns about the overall cost, particularly for smaller businesses. The starting price of $25 per user per month can quickly add up, and the lack of transparency regarding implementation costs raises red flags for budget-conscious businesses. In essence, CloudCall is a good fit for businesses prioritizing CRM integration and international calling, but its technical reliability issues and pricing structure might give some potential users pause. 

[Show more](#) 

###  Key Features

* **Auto Attendant:** A virtual receptionist that greets callers and directs them to the appropriate department or individual.
* **Call Forwarding:** Redirect incoming calls to another phone number, ensuring you never miss an important call.
* **Voicemail to Email:** Receive voicemail messages directly in your email inbox as audio files, making it easy to listen and respond.
* **Custom Greetings:** Create personalized greetings for different departments or times of day to enhance caller experience.
* **Call Recording:** Record calls for training, quality assurance, or compliance purposes, with easy access to playback and storage.

[read more...](#) 

* **CRM Integration:** Seamlessly integrates with popular CRM systems like Salesforce and Microsoft Dynamics, allowing for efficient data synchronization and streamlined workflows.
* **Call Recording:** Offers automatic and on-demand call recording capabilities, enabling users to capture important conversations for compliance and training purposes.
* **Click-to-Dial:** Provides a convenient click-to-dial feature directly from the CRM interface, reducing manual dialing errors and saving time.
* **Voicemail Transcription:** Converts voicemail messages into text, making it easier to review and prioritize messages without listening to audio files.
* **Advanced Reporting:** Delivers detailed analytics and reporting tools that help businesses track call performance and identify trends for better decision-making.

[read more...](#) 

###  User Sentiment Summary

 VirtualPBX has a user sentiment rating of 90 based on 70 reviews. CloudCall has a user sentiment rating of 82 based on 36 reviews. 

![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 70 reviews 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 36 reviews 

 Synopsis

 Evaluating all review platforms, our market analysts have compiled the following user sentiment data.

 90%

of users recommend this product

 VirtualPBX has a 'excellent' User Satisfaction Rating of 90% when considering 70 user reviews from 3 recognized software review sites.

 82%

of users recommend this product

 CloudCall has a 'great' User Satisfaction Rating of 82% when considering 36 user reviews from 1 recognized software review sites.

 User Review Scores

**G2.com, Inc** 

**4.1** (29) 

 n/a 

**Software Advice, Inc** 

**4.7** (33) 

**4.11** (36) 

**TrustRadius** 

**5.0** (8) 

 n/a 

###  Awards

SelectHub awards earned by these products based on a comprehensive analysis by our research analysts.

 VirtualPBX stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. 

![User Favorite Award]()

No awards.

###  Product Assistance

 Training Resources

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

 Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

###  Product Basics

 Company Size 

 i

Small

Medium

Large

Small

Medium

Large

 Platforms Supported

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

 Deployment Supported

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

 Comparison of Top Alternatives

[ VirtualPBX Alternatives](https://www.selecthub.com/ucaas-providers/virtualpbx/alternatives/) 

[ CloudCall Alternatives](https://www.selecthub.com/ucaas-providers/cloudcall/alternatives/) 

###  Screenshots

![Screenshots]() 

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

Our analysts compared VirtualPBX vs CloudCall based on data from our 400 point analysis of UCaaS Providers, users reviews, and our own crowdsourced data from our free software selection platform. 

[ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=UCaaS%20Providers)

###  Top Alternatives in UCaaS Providers 

[  8x8 XCaaS ](https://www.selecthub.com/p/ucaas-providers/8x8-xcaas/) [  AirePBX ](https://www.selecthub.com/p/cloud-phone-systems/airepbx/) [  Allied Telecom ](https://www.selecthub.com/p/ucaas-providers/allied-telecom/) [  Altaworx ](https://www.selecthub.com/p/ucaas-providers/altaworx/) [  AspenUC ](https://www.selecthub.com/p/ucaas-providers/aspenuc/) [  AT&T Unified Messaging ](https://www.selecthub.com/p/ucaas-providers/at-t-unified-messaging/) [  Avaya UCaaS ](https://www.selecthub.com/p/ucaas-providers/avaya-ucaas/) [  BCM One ](https://www.selecthub.com/p/ucaas-providers/bcm-one/) [  BluIP ](https://www.selecthub.com/p/ucaas-providers/bluip/) [  cpITelecom ](https://www.selecthub.com/p/ucaas-providers/cpitelecom/) [  Crosswind VOIP ](https://www.selecthub.com/p/ucaas-providers/crosswind-voip/) [  CxC 3CX ](https://www.selecthub.com/p/cloud-pbx-software/cxc-3cx/) [  Dialpad Ai Voice ](https://www.selecthub.com/p/business-phone-systems/dialpad-ai-voice/) [  EnTelegent Solutions ](https://www.selecthub.com/p/ucaas-providers/entelegent-solutions/) [  Exponential-e ](https://www.selecthub.com/p/ucaas-providers/exponential-e/) [  FirstComm ](https://www.selecthub.com/p/ucaas-providers/firstcomm/) [  Frontier Enterprise ](https://www.selecthub.com/p/ucaas-providers/frontier-enterprise/) [  Fusion Connect ](https://www.selecthub.com/p/ucaas-providers/fusion-connect/) [  GoToConnect ](https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/) [  Intermedia Unite ](https://www.selecthub.com/p/ucaas-providers/intermedia-unite/) 

###  Related Categories

 VirtualPBX and CloudCall can also be found with other leading products in these categories:

[ Team Collaboration Tools ](https://www.selecthub.com/c/team-collaboration-tools/) 

[ Team Communication Software ](https://www.selecthub.com/c/team-communication-software/) 

[Show more](#read-more-categories) 

[ Business Phone Systems ](https://www.selecthub.com/c/business-phone-systems/) 

[ Call Center Software ](https://www.selecthub.com/c/call-center-software/) 

[ Help Desk Software ](https://www.selecthub.com/c/help-desk-software/) 

[ Team Collaboration Tools ](https://www.selecthub.com/c/team-collaboration-tools/) 

[ Team Communication Software ](https://www.selecthub.com/c/team-communication-software/) 

[Show more](#read-more-categories) 

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###  Head-to-Head Comparison

![VirtualPBX Software Tool]() 

![Allied Telecom Software Tool]() 

[VirtualPBX VS Allied Telecom](https://www.selecthub.com/ucaas-providers/virtualpbx-vs-allied-telecom/) 

![VirtualPBX Software Tool]() 

![BCM One Software Tool]() 

[VirtualPBX VS BCM One](https://www.selecthub.com/ucaas-providers/bcm-one-vs-virtualpbx/) 

![VirtualPBX Software Tool]() 

![BluIP Software Tool]() 

[VirtualPBX VS BluIP](https://www.selecthub.com/ucaas-providers/virtualpbx-vs-bluip/) 

![VirtualPBX Software Tool]() 

![Fusion Connect Software Tool]() 

[VirtualPBX VS Fusion Connect](https://www.selecthub.com/ucaas-providers/fusion-connect-vs-virtualpbx/) 

![VirtualPBX Software Tool]() 

![Intermedia Unite Software Tool]() 

[VirtualPBX VS Intermedia Unite](https://www.selecthub.com/ucaas-providers/intermedia-unite-vs-virtualpbx/) 

![VirtualPBX Software Tool]() 

![Lumen Technologies Software Tool]() 

[VirtualPBX VS Lumen Technologies](https://www.selecthub.com/ucaas-providers/lumen-technologies-vs-virtualpbx/) 

![VirtualPBX Software Tool]() 

![NetWolves Software Tool]() 

[VirtualPBX VS NetWolves](https://www.selecthub.com/ucaas-providers/virtualpbx-vs-netwolves/) 

![VirtualPBX Software Tool]() 

![NWN Carousel Software Tool]() 

[VirtualPBX VS NWN Carousel](https://www.selecthub.com/ucaas-providers/nwn-carousel-vs-virtualpbx/) 

![VirtualPBX Software Tool]() 

![Peerless Network Software Tool]() 

[VirtualPBX VS Peerless Network](https://www.selecthub.com/ucaas-providers/peerless-network-vs-virtualpbx/) 

![VirtualPBX Software Tool]() 

![Sangoma Software Tool]() 

[VirtualPBX VS Sangoma](https://www.selecthub.com/ucaas-providers/sangoma-vs-virtualpbx/) 

![VirtualPBX Software Tool]() 

![Spectrum Enterprise Software Tool]() 

[VirtualPBX VS Spectrum Enterprise](https://www.selecthub.com/ucaas-providers/spectrum-enterprise-vs-virtualpbx/) 

![VirtualPBX Software Tool]() 

![Vonage Business Communications Software Tool]() 

[VirtualPBX VS Vonage Business Communications](https://www.selecthub.com/ucaas-providers/virtualpbx-vs-vonage-business-communications/) 

**Need expert advice?** Let us know, we're here to help you [GET ADVICE NOW](https://pmo.selecthub.com/guided-services/?category=UCaaS Providers) 

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[ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=UCaaS%20Providers)

**Tier 1:**  
 Fully/moderately supported out-of-the-box allowing for quick and easy deployment.  
Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Tier 2:**  
 Supported with workarounds or add-ons that may require additional costs.  
Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. 

**Tier 3:**  
 Requires partner integrations or custom development that is often at an additional cost.  
Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

[Close](#) 

```json
{
              "@context": "https://schema.org",
              "@type": "BreadcrumbList",
              "itemListElement": [
              {
                "@type": "ListItem",
                "position": 1,
                "name": "Home",
                "item": "https://www.selecthub.com/"
              }, 
              {
                "@type": "ListItem",
                "position": 2,
                "name": "Business Phones",
                "item": "https://www.selecthub.com/category/business-phones/"
              }, 
              {
                "@type": "ListItem",
                "position": 3,
                "name": "UCaaS Providers",
                "item": "https://www.selecthub.com/c/ucaas-providers/"
              }, 
              {
                "@type": "ListItem",
                "position": 4,
                "name": "VirtualPBX",
                "item": "https://www.selecthub.com/p/ucaas-providers/virtualpbx/"
              }, 
              {
                "@type": "ListItem",
                "position": 5,
                "name": "VirtualPBX Vs CloudCall"
              }
            ]
          }
```
