[Home](https://www.selecthub.com/) \> [Business Phones](https://www.selecthub.com/category/business-phones/) \> [UCaaS Providers](https://www.selecthub.com/c/ucaas-providers/) \> [CloudCall](https://www.selecthub.com/p/ucaas-providers/cloudcall/) \> CloudCall vs Frontier Enterprise # CloudCall vs Frontier Enterprise Last Updated: April 13th, 2026 Our analysts compared [CloudCall](https://www.selecthub.com/p/ucaas-providers/cloudcall/) vs [Frontier Enterprise](https://www.selecthub.com/p/ucaas-providers/frontier-enterprise/) based on data from our 400+ point analysis of [UCaaS Providers](https://www.selecthub.com/c/ucaas-providers/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=UCaaS Providers&cta=ucaas-providers). [Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [User Ratings](#user-sentiment-section) [Screenshots](#product-screenshots) [![CloudCall Software Tool](https://cdn.selecthub.com/products/638c1a4f003b46aad4aa5cf3f424d215-bc2834bb1f4b1bc6c930ef06582e7170/resources/normal/logo.png?1742305144)](https://www.selecthub.com/p/ucaas-providers/cloudcall/) [![Frontier Enterprise Software Tool](https://cdn.selecthub.com/products/311ce497f79478c471790cb0067b2863-8f23d3963852f5a7f61ed90c05f28252/resources/normal/logo.png?1723854180)](https://www.selecthub.com/p/ucaas-providers/frontier-enterprise/) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=UCaaS+Providers&product%5Fname=CloudCall&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F638c1a4f003b46aad4aa5cf3f424d215-bc2834bb1f4b1bc6c930ef06582e7170%2Fresources%2Fnormal%2Flogo.png%3F1742305144) [Demo](https://pmo.selecthub.com/get-product-demo/?category=UCaaS+Providers&product%5Fname=CloudCall&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F638c1a4f003b46aad4aa5cf3f424d215-bc2834bb1f4b1bc6c930ef06582e7170%2Fresources%2Fnormal%2Flogo.png%3F1742305144) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=UCaaS+Providers&product%5Fname=CloudCall&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F638c1a4f003b46aad4aa5cf3f424d215-bc2834bb1f4b1bc6c930ef06582e7170%2Fresources%2Fnormal%2Flogo.png%3F1742305144&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=UCaaS+Providers&product%5Fname=CloudCall&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F638c1a4f003b46aad4aa5cf3f424d215-bc2834bb1f4b1bc6c930ef06582e7170%2Fresources%2Fnormal%2Flogo.png%3F1742305144&price=2) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=UCaaS+Providers&product%5Fname=Frontier%2BEnterprise&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F311ce497f79478c471790cb0067b2863-8f23d3963852f5a7f61ed90c05f28252%2Fresources%2Fnormal%2Flogo.png%3F1723854180) [Demo](https://pmo.selecthub.com/get-product-demo/?category=UCaaS+Providers&product%5Fname=Frontier%2BEnterprise&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F311ce497f79478c471790cb0067b2863-8f23d3963852f5a7f61ed90c05f28252%2Fresources%2Fnormal%2Flogo.png%3F1723854180) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=UCaaS+Providers&product%5Fname=Frontier%2BEnterprise&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F311ce497f79478c471790cb0067b2863-8f23d3963852f5a7f61ed90c05f28252%2Fresources%2Fnormal%2Flogo.png%3F1723854180&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=UCaaS+Providers&product%5Fname=Frontier%2BEnterprise&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F311ce497f79478c471790cb0067b2863-8f23d3963852f5a7f61ed90c05f28252%2Fresources%2Fnormal%2Flogo.png%3F1723854180&price=2) ### Products Insights Overall Rating Comparison [ Analyst Rating we're gathering data Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (36 Reviews) ](#user-sentiment-section) [ Analyst Rating 79 Detailed Analysis ](#analyst-rating-section) [ User Sentiment we're gathering data ( Reviews) ](#user-sentiment-section) Price Starts From $15/User, Monthly [ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=CloudCall&category=UCaaS Providers&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/638c1a4f003b46aad4aa5cf3f424d215-bc2834bb1f4b1bc6c930ef06582e7170/resources/normal/logo.png?1742305144) [Get a free price quote](https://pmo.selecthub.com/get-product-pricing/?category=UCaaS+Providers&product%5Fname=CloudCall&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fucaas-providers%2Fcloudcall-vs-frontier-enterprise%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F638c1a4f003b46aad4aa5cf3f424d215-bc2834bb1f4b1bc6c930ef06582e7170%2Fresources%2Fnormal%2Flogo.png%3F1742305144&price=2) Tailored to your specific needs Custom Quote i Free Trial is unavailable → [Get a free price quote](https://pmo.selecthub.com/get-product-pricing/?category=UCaaS+Providers&product%5Fname=Frontier%2BEnterprise&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fucaas-providers%2Fcloudcall-vs-frontier-enterprise%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F311ce497f79478c471790cb0067b2863-8f23d3963852f5a7f61ed90c05f28252%2Fresources%2Fnormal%2Flogo.png%3F1723854180&price=2) Tailored to your specific needs Pros What we like about CloudCall and Frontier Enterprise: **CRM Integration:** User reviews consistently praise CloudCall's ability to seamlessly integrate with popular CRM systems. This integration streamlines workflows by eliminating the need to switch between applications, saving time and reducing errors. **Enhanced Customer Data Access:** By integrating with CRM systems, CloudCall provides instant access to relevant customer information during calls. This allows agents to deliver more personalized and efficient customer service. **Automated Call Logging:** CloudCall automates call logging and note-taking directly into the CRM, freeing up agents from manual data entry and ensuring accurate record-keeping. **Unified Platform:** Consolidates messages, video meetings, and phone calls into a single, user-friendly platform. **Cost Control:** Offers predictable, per-user pricing, eliminating the need for investment in complex communications infrastructure. **Improved Operational Efficiency:** Provides a unified platform for enhancing customer interactions and scaling with business needs. Cons What we dislike about CloudCall and Frontier Enterprise: **System Stability:** User reviews frequently mention experiencing frustrating system outages, which can disrupt essential business operations like client calls and internal communication. **Audio Quality:** Some users have reported issues with poor audio quality, such as dropped calls or static, which negatively impacts the professional image businesses strive to project. **Technical Issues:** Beyond outages, user reviews highlight clunky software and restrictive admin controls as pain points, suggesting the user experience isn't always smooth. **Service Reliability Concerns:** Some users report experiencing service outages or inconsistencies, impacting their ability to make and receive calls or utilize other UCaaS features reliably. **Customer Support Challenges:** A number of users have cited difficulties in resolving technical issues or getting timely assistance from Frontier's customer support, particularly when coordination with third-party providers like Windstream is involved. ### Our Review Is CloudCall all that it's cracked up to be? User reviews from the past year present a mixed bag, revealing both noteworthy strengths and frustrating weaknesses. On the plus side, CloudCall earns praise for its seamless integration with popular CRM systems like Salesforce, which is a godsend for businesses heavily reliant on these platforms. Users highlight the convenience of click-to-dial functionality directly within their CRM, saving valuable time and streamlining workflows. Additionally, CloudCall's international calling capabilities receive positive feedback, particularly from businesses with a global presence. Users appreciate the reliable call quality and ease of connecting with contacts across different countries. However, CloudCall's shine starts to dull when it comes to reliability and user experience. Several users report frequent system outages and glitches, particularly with the mobile app and desktop extension. These technical hiccups disrupt workflows and lead to frustration, especially for teams who rely on the platform for daily communication. The user interface, while generally considered user-friendly, is criticized by some for being outdated and clunky in certain areas, particularly when managing out-of-hours messages. CloudCall's pricing also emerges as a point of contention. While some users find the cost-effective international calling plans appealing, others express concerns about the overall cost, particularly for smaller businesses. The starting price of $25 per user per month can quickly add up, and the lack of transparency regarding implementation costs raises red flags for budget-conscious businesses. In essence, CloudCall is a good fit for businesses prioritizing CRM integration and international calling, but its technical reliability issues and pricing structure might give some potential users pause. [Show more](#) How can Frontier Enterprise help businesses reach new frontiers in communication efficiency? User reviews from the last year offer a mixed bag of perspectives on this UCaaS solution. Some users, particularly those working remotely, applaud the platform's reliability and user-friendly interface, highlighting its seamless integration of essential communication tools like video conferencing, messaging, and phone services. This echoes the value proposition Frontier Enterprise aims to deliver, especially for small businesses seeking a unified communication platform. However, a closer look at online forums like Reddit reveals a pattern of concerns regarding customer support and implementation hiccups. Some users report frustrating experiences with unresponsive support and complicated setup processes, suggesting potential areas for improvement. While Frontier Enterprise presents a robust feature set for unified communication, its success seems contingent on a smooth user experience, which, based on recent feedback, appears inconsistent. This inconsistency makes it difficult to definitively recommend Frontier Enterprise over competitors without reservations. For businesses prioritizing ease of use and reliable support, exploring alternative UCaaS providers might be worthwhile. However, for tech-savvy teams comfortable navigating potential technical hurdles and prioritizing a feature-rich platform, Frontier Enterprise could be a viable option. [Show more](#) ### Key Features * **CRM Integration:** Seamlessly integrates with popular CRM systems like Salesforce and Microsoft Dynamics, allowing for efficient data synchronization and streamlined workflows. * **Call Recording:** Offers automatic and on-demand call recording capabilities, enabling users to capture important conversations for compliance and training purposes. * **Click-to-Dial:** Provides a convenient click-to-dial feature directly from the CRM interface, reducing manual dialing errors and saving time. * **Voicemail Transcription:** Converts voicemail messages into text, making it easier to review and prioritize messages without listening to audio files. * **Advanced Reporting:** Delivers detailed analytics and reporting tools that help businesses track call performance and identify trends for better decision-making. [read more...](#) * **Unified Communications:** Seamlessly integrates voice, video, messaging, and collaboration tools into a single platform. * **Scalability:** Easily scales to accommodate businesses of all sizes, from small startups to large enterprises. * **Advanced Call Management:** Features such as call forwarding, call waiting, and voicemail-to-email ensure efficient handling of calls. * **Video Conferencing:** High-definition video meetings with screen sharing and virtual backgrounds enhance remote collaboration. * **Mobile App:** Access all communication tools on-the-go with a fully-featured mobile application for iOS and Android. [read more...](#) ### Analyst Rating Summary Overall Scores Based on the research and analysis by SelectHub's team of research analysts, Frontier Enterprise has an analyst rating of 79\. Our analysts are still gathering data for CloudCall. we're gathering data 79 Features Comparison **Platform Capabilities** Offers flexible deployment options, scalable architecture, and robust integrations, enabling organizations to customize and optimize their unified communications solutions. we're gathering data 83 **Reporting** Provides valuable insights into usage patterns, call quality, and user behavior, enabling data-driven decisions to optimize communication strategies and improve user experience. we're gathering data 100 **Video Communication** Enables face-to-face collaboration, enhancing remote teamwork, improving communication effectiveness, and fostering stronger relationships. we're gathering data 100 [Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=UCaaS Providers) ### Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=UCaaS Providers) How Frontier Enterprise compares against the top 5 functional requirements as defined by SelectHub project data. CloudCall Frontier Enterprise \+ Add Product [\+ Add Product](https://pmo.selecthub.com/customize-data/?category=UCaaS Providers) Platform Capabilities Reporting Video Communication Voice Communication Voicemail AndMessaging 83 100 100 86 100 0 25 50 75 100 Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Platform Capabilities** Offers flexible deployment options, scalable architecture, and robust integrations, enabling organizations to customize and optimize their unified communications solutions. we're gathering data N/A we're gathering data N/A we're gathering data N/A 67% 0% 33% **Reporting** Provides valuable insights into usage patterns, call quality, and user behavior, enabling data-driven decisions to optimize communication strategies and improve user experience. we're gathering data N/A we're gathering data N/A we're gathering data N/A 100% 0% 0% **Video Communication** Enables face-to-face collaboration, enhancing remote teamwork, improving communication effectiveness, and fostering stronger relationships. we're gathering data N/A we're gathering data N/A we're gathering data N/A 100% 0% 0% **Voice Communication** Provides reliable and high-quality voice services, enhancing productivity, streamlining communication, and improving customer experience. we're gathering data N/A we're gathering data N/A we're gathering data N/A 86% 0% 14% **Voicemail And Messaging** Enables efficient communication and collaboration, allowing users to leave and receive voice messages, send text messages, and access voicemail remotely, improving productivity and flexibility. we're gathering data N/A we're gathering data N/A we're gathering data N/A 100% 0% 0% **Customize This Data For Your Unique Needs** and compare feature capabilities head-to-head [CUSTOMIZE NOW](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=UCaaS Providers) ### Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=UCaaS Providers) Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Integrations** Connects the UCaaS platform with other business applications, streamlining workflows and improving overall communication and collaboration. we're gathering data N/A we're gathering data N/A we're gathering data N/A 100% 0% 0% **Security** Safeguards sensitive communication data and user information, protecting privacy and ensuring secure and reliable communication. we're gathering data N/A we're gathering data N/A we're gathering data N/A 80% 0% 20% **Requirements Summary** Of typical requirements, the level of support for CloudCall is still being evaluated at this time. Frontier Enterprise supports 89.6% and excels at Reporting, Video Communication and Voicemail And Messaging. CloudCall has a user sentiment rating of 'great' based on 36 reviews, while Frontier Enterprise has an analyst rating of 79 and a user sentiment rating of 'poor' based on reviews. ### User Sentiment Summary CloudCall has a user sentiment rating of 82 based on 36 reviews. Frontier Enterprise has a user sentiment rating of based on reviews. ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 36 reviews we're gathering data Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 82% of users recommend this product CloudCall has a 'great' User Satisfaction Rating of 82% when considering 36 user reviews from 1 recognized software review sites. we're gathering data User Review Scores **Software Advice, Inc** **4.11** (36) n/a ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Comparison of Top Alternatives [ CloudCall Alternatives](https://www.selecthub.com/ucaas-providers/cloudcall/alternatives/) [ Frontier Enterprise Alternatives](https://www.selecthub.com/ucaas-providers/frontier-enterprise/alternatives/) ### Screenshots ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() ![Screenshots]() Our analysts compared CloudCall vs Frontier Enterprise based on data from our 400 point analysis of UCaaS Providers, users reviews, and our own crowdsourced data from our free software selection platform. [ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=UCaaS%20Providers) ### Top Alternatives in UCaaS Providers [ 8x8 XCaaS ](https://www.selecthub.com/p/ucaas-providers/8x8-xcaas/) [ AirePBX ](https://www.selecthub.com/p/cloud-phone-systems/airepbx/) [ Allied Telecom ](https://www.selecthub.com/p/ucaas-providers/allied-telecom/) [ Altaworx ](https://www.selecthub.com/p/ucaas-providers/altaworx/) [ AspenUC ](https://www.selecthub.com/p/ucaas-providers/aspenuc/) [ AT&T Unified Messaging ](https://www.selecthub.com/p/ucaas-providers/at-t-unified-messaging/) [ Avaya UCaaS ](https://www.selecthub.com/p/ucaas-providers/avaya-ucaas/) [ BCM One ](https://www.selecthub.com/p/ucaas-providers/bcm-one/) [ BluIP ](https://www.selecthub.com/p/ucaas-providers/bluip/) [ cpITelecom ](https://www.selecthub.com/p/ucaas-providers/cpitelecom/) [ Crosswind VOIP ](https://www.selecthub.com/p/ucaas-providers/crosswind-voip/) [ CxC 3CX 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[CloudCall VS Vonage Business Communications](https://www.selecthub.com/ucaas-providers/vonage-business-communications-vs-cloudcall/) **Need expert advice?** Let us know, we're here to help you [GET ADVICE NOW](https://pmo.selecthub.com/guided-services/?category=UCaaS Providers) **About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() [ Build Your Requirements](https://pmo.selecthub.com/software-requirements/?category=UCaaS%20Providers&campaign%5Fname=UCaaS%20Requirements) ![SelectHub Products Cost and Pricing Guide]() [ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=UCaaS%20Providers) **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Tier 2:** Supported with workarounds or add-ons that may require additional costs. Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 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