--- description: Compare the top 2026 BCM One alternatives. See analyst ratings, pricing, and features for competing UCaaS Providers to find your perfect fit. Compare now! --- [Home](https://www.selecthub.com/) > [Business Phones](https://www.selecthub.com/category/business-phones/) > [UCaaS Providers](https://www.selecthub.com/c/ucaas-providers/) > [BCM One](https://www.selecthub.com/p/ucaas-providers/bcm-one/) > BCM One Alternatives # Top BCM One Alternatives & Competitors For 2026 Last Updated: October 14th, 2026 We compared **[BCM One](https://www.selecthub.com/p/ucaas-providers/bcm-one/)** against four alternatives worth considering, so you can see where each one shines and where it falls short. Our comparison is based on proprietary **[UCaaS Providers](https://www.selecthub.com/c/ucaas-providers/)** data from our **[software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=UCaaS+Providers&cta=ucaas-providers)**, user reviews, and publicly available information about features and pricing. Remove Add to Compare Select Product 8x8 XCaaS AirePBX Allied Telecom Altaworx AspenUC Avaya UCaaS BCM One BluIP CallTower Cisco CallManager CloudCall ConXhub cpITelecom Crexendo Crosswind VOIP Cytracom Dialpad Ai Voice EnTelegent Solutions Evolve IP Exponential-e FirstComm FortiVoice Frontier Enterprise Fusion Connect GoToConnect Intermedia Unite LightSpar Lingo Communications Lumen Technologies MiCloud Flex Microsoft Teams Momentum Connect with Webex NetWolves New Horizon Communications Nextiva NWN Carousel Peerless Network RingEX Sangoma Spectrum Enterprise StartMeeting TeleCloud Telesystem TelNet Worldwide UCx with Webex UniVoIP Verizon UCaaS VirtualPBX VoiceEdge Vonage Business Communications Webex Suite Wildix Wildix Collaboration Zoho Meeting Zoom Workplace [![BCM One Software Tool](https://cdn.selecthub.com/products/7728068f2a9cda822a94d28adea8e0df-140e11bee3c1276357b5ed980b778130/resources/normal/logo.webp?1723851862)](https://www.selecthub.com/p/ucaas-providers/bcm-one/) Remove Add to Compare Select Product 8x8 XCaaS AirePBX Allied Telecom Altaworx AspenUC Avaya UCaaS BCM One BluIP CallTower Cisco CallManager CloudCall ConXhub cpITelecom Crexendo Crosswind VOIP Cytracom Dialpad Ai Voice EnTelegent Solutions Evolve IP Exponential-e FirstComm FortiVoice Frontier Enterprise Fusion Connect GoToConnect Intermedia Unite LightSpar Lingo Communications Lumen Technologies MiCloud Flex Microsoft Teams Momentum Connect with Webex NetWolves New Horizon Communications Nextiva NWN Carousel Peerless Network RingEX Sangoma Spectrum Enterprise StartMeeting TeleCloud Telesystem TelNet Worldwide UCx with Webex UniVoIP Verizon UCaaS VirtualPBX VoiceEdge Vonage Business Communications Webex Suite Wildix Wildix Collaboration Zoho Meeting Zoom Workplace [![Fusion Connect Software Tool](https://cdn.selecthub.com/products/21be9a4bd4f81549a9d1d241981cec3c-8625c31e1696223122a90b9bf0c092cc/resources/normal/logo.webp?1723851502)](https://www.selecthub.com/p/ucaas-providers/fusion-connect/) Remove Add to Compare Select Product 8x8 XCaaS AirePBX Allied Telecom Altaworx AspenUC Avaya UCaaS BCM One BluIP CallTower Cisco CallManager CloudCall ConXhub cpITelecom Crexendo Crosswind VOIP Cytracom Dialpad Ai Voice EnTelegent Solutions Evolve IP Exponential-e FirstComm FortiVoice Frontier Enterprise Fusion Connect GoToConnect Intermedia Unite LightSpar Lingo Communications Lumen Technologies MiCloud Flex Microsoft Teams Momentum Connect with Webex NetWolves New Horizon Communications Nextiva NWN Carousel Peerless Network RingEX Sangoma Spectrum Enterprise StartMeeting TeleCloud Telesystem TelNet Worldwide UCx with Webex UniVoIP Verizon UCaaS VirtualPBX VoiceEdge Vonage Business Communications Webex Suite Wildix Wildix Collaboration Zoho Meeting Zoom Workplace [![Intermedia Unite Software Tool](https://cdn.selecthub.com/products/0d620a440d7259218ff725f59419a5a1-9b67ccb0cb2bd6db34130d64d3d708e9/resources/normal/logo.png?1723851632)](https://www.selecthub.com/p/ucaas-providers/intermedia-unite/) [![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg)](#awards-section) Remove Add to Compare Select Product 8x8 XCaaS AirePBX Allied Telecom Altaworx AspenUC Avaya UCaaS BCM One BluIP CallTower Cisco CallManager CloudCall ConXhub cpITelecom Crexendo Crosswind VOIP Cytracom Dialpad Ai Voice EnTelegent Solutions Evolve IP Exponential-e FirstComm FortiVoice Frontier Enterprise Fusion Connect GoToConnect Intermedia Unite LightSpar Lingo Communications Lumen Technologies MiCloud Flex Microsoft Teams Momentum Connect with Webex NetWolves New Horizon Communications Nextiva NWN Carousel Peerless Network RingEX Sangoma Spectrum Enterprise StartMeeting TeleCloud Telesystem TelNet Worldwide UCx with Webex UniVoIP Verizon UCaaS VirtualPBX VoiceEdge Vonage Business Communications Webex Suite Wildix Wildix Collaboration Zoho Meeting Zoom Workplace [![Sangoma Software Tool](https://cdn.selecthub.com/products/3dc55387cb95423475a19dea9e939b87-b6ef357686bf603130739747e0ee6a49/resources/normal/logo.png?1723850147)](https://www.selecthub.com/p/ucaas-providers/sangoma/) Remove Add to Compare Select Product 8x8 XCaaS AirePBX Allied Telecom Altaworx AspenUC Avaya UCaaS BCM One BluIP CallTower Cisco CallManager CloudCall ConXhub cpITelecom Crexendo Crosswind VOIP Cytracom Dialpad Ai Voice EnTelegent Solutions Evolve IP Exponential-e FirstComm FortiVoice Frontier Enterprise Fusion Connect GoToConnect Intermedia Unite LightSpar Lingo Communications Lumen Technologies MiCloud Flex Microsoft Teams Momentum Connect with Webex NetWolves New Horizon Communications Nextiva NWN Carousel Peerless Network RingEX Sangoma Spectrum Enterprise StartMeeting TeleCloud Telesystem TelNet Worldwide UCx with Webex UniVoIP Verizon UCaaS VirtualPBX VoiceEdge Vonage Business Communications Webex Suite Wildix Wildix Collaboration Zoho Meeting Zoom Workplace [![GoToConnect Software Tool](https://cdn.selecthub.com/products/348a38cd25abeab0e440f37510e9b1fa-b743cdbf4d7187a533a32218803b1e2d/resources/normal/logo.png?1693318438)](https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/) [![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg)](#awards-section) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=UCaaS+Providers&product_name=BCM%2BOne&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F7728068f2a9cda822a94d28adea8e0df-140e11bee3c1276357b5ed980b778130%2Fresources%2Fnormal%2Flogo.webp%3F1723851862) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=UCaaS+Providers&product_name=Fusion%2BConnect&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F21be9a4bd4f81549a9d1d241981cec3c-8625c31e1696223122a90b9bf0c092cc%2Fresources%2Fnormal%2Flogo.webp%3F1723851502) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=UCaaS+Providers&product_name=Intermedia%2BUnite&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F0d620a440d7259218ff725f59419a5a1-9b67ccb0cb2bd6db34130d64d3d708e9%2Fresources%2Fnormal%2Flogo.png%3F1723851632) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=UCaaS+Providers&product_name=Sangoma&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F3dc55387cb95423475a19dea9e939b87-b6ef357686bf603130739747e0ee6a49%2Fresources%2Fnormal%2Flogo.png%3F1723850147) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=UCaaS+Providers&product_name=GoToConnect&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F348a38cd25abeab0e440f37510e9b1fa-b743cdbf4d7187a533a32218803b1e2d%2Fresources%2Fnormal%2Flogo.png%3F1693318438) ### Product Insights Overall Rating Comparison [Analyst RatingBCM One - Analyst Score: 78 out of 100 78 Detailed Analysis](#analyst-rating-section) [ User Sentiment we're gathering data](#user-sentiment-section) [Analyst RatingFusion Connect - Analyst Score: 83 out of 100 83 Detailed Analysis](#analyst-rating-section) [ User Sentiment![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (45 Reviews)](#user-sentiment-section) [Analyst RatingIntermedia Unite - Analyst Score: 81 out of 100 81 Detailed Analysis](#analyst-rating-section) [ User Sentiment![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (124 Reviews)](#user-sentiment-section) [Analyst RatingSangoma - Analyst Score: 83 out of 100 83 Detailed Analysis](#analyst-rating-section) [ User Sentiment![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (320 Reviews)](#user-sentiment-section) [Analyst RatingGoToConnect - Analyst Score: 85 out of 100 85 Detailed Analysis](#analyst-rating-section) [ User Sentiment![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (1281 Reviews)](#user-sentiment-section) Price Starts From Custom Quote  i Free Trial is unavailable → $19.95/User, Monthly [Free Trial is available →]() $15.99/User, Monthly [Free Trial is available →]() Custom Quote  i [Free Trial is available →]() $20/User, Monthly Free Trial is unavailable → Pros - **Seamless Integration:** BCM One's UCaaS solutions are designed for smooth integration with popular platforms like Microsoft Teams and Cisco WebEx, simplifying the transition for businesses already using these tools. - **Hybrid Work Support:** The UCaaSone™ solution is specifically engineered to support the flexibility and mobility demands of today's hybrid work environments. - **White-Glove Service:** BCM One differentiates itself through hands-on support, including dedicated voice engineers who provide assistance from installation to ongoing maintenance and training. - **Reliable and Redundant:** Businesses using BCM One's services benefit from a high level of reliability and system redundancy, ensuring business continuity and minimizing downtime. - **High-Speed Connectivity:** Fusion Connect offers high-speed internet connectivity to meet the demands of modern businesses. - **Reliable SD-WAN Network:** Their SD-WAN network is designed for reliability, ensuring seamless connectivity for businesses. - **Strong Customer Support:** Fusion Connect is known for its responsive and effective customer support team, which is readily available to address customer issues. - **Quick Setup:** Customers appreciate the quick and efficient setup process, allowing them to get their communication systems up and running smoothly. - **Simple Setup:** Intermedia Unite is known for its easy setup process, allowing businesses to get up and running quickly with minimal hassle. - **Unified Communication:** The platform integrates various communication channels, such as VoIP calling, video conferencing, and team chat, into a single interface, streamlining communication for businesses. - **User-Friendly Interface:** Intermedia Unite receives consistent praise for its clean and intuitive interface, making it easy for employees to navigate and utilize its features effectively. - **Reliable Performance:** With a 99.999% uptime SLA, Intermedia Unite ensures consistent and dependable service, minimizing disruptions to business operations. - **Unified Experience:** TeamHub provides a single platform for accessing Sangoma's Cloud Services, including UCaaS, VMaaS, Collaboration aaS, CPaaS, and CCaaS, streamlining communication and collaboration. - **Enhanced Productivity:** TeamHub integrates essential communication and collaboration tools, such as telephony, SMS, video meetings, file storage, and chat, into a single interface, improving workflow efficiency. - **Flexible Accessibility:** Available on both desktop and web platforms, TeamHub offers users the flexibility to connect and collaborate from various devices, enhancing accessibility and convenience. - **Positive User Feedback:** TeamHub has received positive reviews on app stores, with users praising its unified experience and comprehensive features, indicating a high level of user satisfaction. - **Unified Communications:** GoToConnect seamlessly integrates phone, video conferencing, and messaging, allowing users to switch between communication methods effortlessly. This feature is particularly beneficial for businesses with remote or hybrid teams, as it keeps everyone connected regardless of location. - **Scalability:** The platform's flexibility allows businesses to easily add or remove users and features as their needs evolve. This scalability eliminates the need for significant infrastructure investments and ensures the phone system can adapt to changing business requirements. - **Cost-Effectiveness:** GoToConnect often proves to be a more affordable option compared to traditional phone systems, especially for small and medium-sized businesses. The cloud-based nature of the platform eliminates the need for expensive hardware and maintenance costs, resulting in significant savings. - **Mobile App:** The GoToConnect mobile app empowers users to stay connected and productive while on the go. The app replicates the functionality of the desktop version, enabling users to make and receive calls, send messages, and participate in video conferences from their smartphones or tablets. Cons - **Limited Platform Information:** While the context mentions BroadWorks®, details about specific features, scalability, or potential limitations of this platform for various business needs are absent, making informed decisions harder for potential clients. - **Sole Reliance on Indeed Reviews:** Customer feedback solely from Indeed might offer a limited perspective. Exploring reviews from diverse platforms like Gartner Peer Insights or TrustRadius would provide a more comprehensive view of user experiences, potentially uncovering hidden drawbacks. - **Customer Support:** Many users report that Fusion Connect's customer support is slow, unhelpful, and difficult to get in touch with. For instance, one user reported spending hours on the phone with customer support over multiple days due to ongoing issues with their office phones. - **Technical Issues:** Some users have reported frequent technical issues, such as phone lines being disrupted after simple requests or experiencing problems with billing and responsiveness. One user even mentioned that their WiFi service was down for over a year with no resolution from Fusion Connect. - **Contract Disputes:** Several users have reported difficulties canceling their contracts with Fusion Connect, including being charged unexpected cancellation fees or having contracts automatically renewed without their explicit consent. One user described a situation where they were billed for a service they believed was terminated, highlighting potential issues with billing transparency and responsiveness. - **Price Point:** Intermedia Unite might not be the most budget-friendly option, especially for cost-conscious businesses or those comparing basic plans from competitors. - **Integration Limitations:** While it works with popular tools like Slack, its limited integration ecosystem could be a drawback for businesses reliant on a broader range of specialized software. - **Contact Syncing:** Requiring the mobile app for contact syncing could be an inconvenience for users who prefer a desktop-centric workflow. - **Limited User Feedback:** The Apple App Store only has 8 ratings, potentially indicating a smaller user base and limited feedback for comprehensive evaluation. - **Sangoma Ecosystem Focus:** TeamHub's strength lies in integrating various Sangoma Cloud Services. Businesses reliant on third-party services might find this integration limiting. - **Call Quality Issues:** Users frequently report problems like dropped calls, choppy audio, and static interference, hindering smooth and professional communication with clients and colleagues. - **Mobile App Concerns:** The mobile app often receives criticism for its clunky interface and limited functionality compared to the desktop version, impacting users who rely on their smartphones for business communication. - **Admin Portal Challenges:** Navigating the admin portal can be complex and unintuitive for users, making it difficult to efficiently manage settings, add users, and access essential features. - **Customer Support Experiences:** Some users express frustration with long wait times and unhelpful responses from customer support, leading to unresolved technical issues and a sense of dissatisfaction. ### Our Review Can BCM One be the one for your business? BCM One's UCaaS solutions have garnered largely favorable feedback for their dependability, adaptability, and capacity to simplify communications across organizations. Users particularly value the comprehensive features of the UCaaSone™ solution, such as its integration with Microsoft Teams, mobile and desktop clients, and advanced analytics with real-time reporting. This, coupled with the company's dedicated "white-glove" service, which includes ongoing technical support and training, makes BCM One a popular choice for businesses seeking to enhance their communication infrastructure. One of the standout features consistently highlighted in user reviews is BCM One's commitment to customer support. The company's dedicated voice engineers and specialists are lauded for their proactive approach in addressing technical issues and providing timely assistance. This client-centric approach is often cited as a key differentiator, with many users praising BCM One for acting as a true extension of their internal IT teams. For instance, one user recounted a situation where BCM One's support team went above and beyond to resolve a complex network issue, ensuring minimal disruption to their business operations. BCM One's UCaaS solutions are particularly well-suited for businesses with hybrid work environments. The platform's robust feature set, including mobile and desktop clients, allows employees to seamlessly connect and collaborate from any location. Additionally, the integration with popular collaboration tools like Microsoft Teams further enhances productivity and streamlines communication workflows. Overall, BCM One's UCaaS solutions are a compelling option for businesses of all sizes looking to modernize their communication systems and empower their workforce with reliable and feature-rich collaboration tools. Show more Can Fusion Connect help businesses effectively bridge the communication gap, or will it leave them feeling lost in the connection? User reviews from the past year present a mixed bag, with some praising Fusion Connect's strengths while others express significant dissatisfaction. On the positive side, customers applaud the company's expertise in cloud-based communication solutions, particularly highlighting the high-speed connectivity and cost savings offered by their SD-WAN network. Many users rave about the responsiveness and knowledge of the support and service teams, emphasizing the smooth onboarding experience and helpful guidance provided. For instance, one customer noted that Fusion Connect "got all of the phones hooked up and everything done without any interruptions," demonstrating the company's commitment to seamless implementation. However, a significant number of negative reviews, especially on the Better Business Bureau website, paint a different picture. Customers report extremely negative experiences, citing difficulties in dealing with the company and unreasonable charges. One user described Fusion Connect as "the most unpleasant and unreasonable" company they've dealt with, detailing a frustrating experience with a hidden three-year contract and exorbitant cancellation fees. This sentiment is echoed by another customer who was shocked to be slapped with a $6,000 cancellation fee, urging others to "save yourself a lot of $ and headaches" by choosing alternative solutions like Zoom phone. These contrasting experiences suggest that while Fusion Connect excels in providing robust cloud communication solutions and generally receives positive feedback for its technical aspects, there are serious concerns regarding transparency, contract terms, and customer service in specific instances. Therefore, Fusion Connect seems best suited for businesses willing to thoroughly scrutinize contractual details and prioritize the technical merits of the service, understanding that customer service experiences may vary. Show more How can Intermedia Unite your team's communication and is it the one platform to rule them all? Intermedia Unite is a UCaaS platform trying to make a splash in the crowded market for small to medium-sized businesses. User reviews in the past year reveal a mixed bag. On one hand, users consistently praise Intermedia Unite for its user-friendly interface, making it easy to deploy and adopt with minimal training. The platform shines with its versatile functionality, offering a wide range of features like HD voice and video conferencing, screen sharing, team chat, and file management, all designed to enhance productivity and streamline communication. Users especially appreciate the flexibility of scaling their services up or down without being locked into long-term contracts, a boon for businesses with fluctuating needs. However, a consistent pain point in user reviews is the cost, which some find steep compared to other VoIP solutions, especially since the entry-level pricing tier was eliminated, making the lowest-cost tier $27.99 per user per month. Another caveat is the platform's bandwidth sensitivity; as with many VoIP solutions, performance can be affected by low bandwidth, high jitter, or latency issues. Some users have also reported that syncing contacts via mobile apps can be a hassle, requiring manual intervention. Overall, Intermedia Unite might be best suited for businesses willing to pay a premium for a reliable and feature-rich UCaaS solution. Its intuitive design and scalability make it particularly attractive for small to medium-sized businesses that value ease of use and flexibility. However, budget-conscious businesses or those with limited bandwidth might want to explore other options. Show more Is Sangoma the "G.O.A.T." of team collaboration software, or does it need to dial it back a bit? User reviews from the past year paint a pretty picture for Sangoma TeamHub, highlighting its ability to wrangle all your communication tools into one convenient platform. Users rave about the "single pane of glass" approach, which streamlines workflows by integrating chat, video conferencing, file sharing, and even contact center features. This stands in stark contrast to the "app juggling" nightmare of using disparate tools from different vendors. Imagine effortlessly escalating a chat to a video call with a single click – that's the power of TeamHub's unified experience. However, the available reviews are limited in number, suggesting a need for more user feedback to gain a comprehensive understanding of its performance. Overall, Sangoma TeamHub seems tailor-made for businesses seeking to ditch the chaos of multiple communication apps and embrace a centralized, integrated solution, particularly those already invested in the Sangoma ecosystem. Show more Over the past year, user reviews for GoToConnect have highlighted its strengths in providing a unified communication experience. The platform's integration of phone, video conferencing, and messaging capabilities has been praised for its ability to streamline workflows and enhance team collaboration. Users have particularly appreciated the user-friendly interface and intuitive design, making it easy for both tech-savvy and less experienced individuals to navigate the system effectively. The mobile app has also received positive feedback for its seamless functionality, allowing users to stay connected and productive while on the go. However, some users have expressed concerns regarding occasional call quality issues and dropped calls, particularly in areas with weaker internet connectivity. Additionally, while the platform offers a range of features, some users have found the pricing structure to be relatively expensive compared to competitors like RingCentral and Zoom, especially for smaller businesses with limited budgets. Despite these drawbacks, GoToConnect's emphasis on customer support has been a differentiating factor. Users have consistently commended the responsiveness and helpfulness of the support team in resolving technical issues and providing guidance. This focus on customer satisfaction has fostered a sense of trust and reliability among users. Overall, GoToConnect appears to be most suitable for small to medium-sized businesses seeking a comprehensive and user-friendly unified communications solution. Its integrated features and emphasis on customer support make it a valuable tool for enhancing team collaboration and streamlining communication processes. However, businesses with limited budgets or those operating in areas with unreliable internet connectivity may want to consider alternative options that better align with their specific needs and constraints. Show more ### Analyst Rating Summary Overall Scores Based on the research and analysis by SelectHub's team of research analysts, BCM One has an analyst rating of 78. By comparison to BCM One alternatives, Fusion Connect has an analyst rating of 83, Intermedia Unite has an analyst rating of 81, Sangoma has an analyst rating of 83, and GoToConnect has an analyst rating of 85. BCM One - Analyst Score: 78 out of 100 78 Fusion Connect - Analyst Score: 83 out of 100 83 Intermedia Unite - Analyst Score: 81 out of 100 81 Sangoma - Analyst Score: 83 out of 100 83 GoToConnect - Analyst Score: 85 out of 100 85 Features Comparison**Platform Capabilities** Offers flexible deployment options, scalable architecture, and robust integrations, enabling organizations to customize and optimize their unified communications solutions. 100 100 100 100 95 **Reporting** Provides valuable insights into usage patterns, call quality, and user behavior, enabling data-driven decisions to optimize communication strategies and improve user experience. 100 100 100 100 100 **Video Communication** Enables face-to-face collaboration, enhancing remote teamwork, improving communication effectiveness, and fostering stronger relationships. 81 100 100 100 100 Show More [Show More]() Strengths The best features of BCM One, Fusion Connect, Intermedia Unite, Sangoma and GoToConnect as judged by user reviews and analyst validation. Platform Capabilities Reporting Security Voice Communication Voicemail and Messaging Integrations Platform Capabilities Reporting Video Communication Voice Communication Platform Capabilities Reporting Video Communication Voicemail and Messaging Security Integrations Platform Capabilities Reporting Security Video Communication Integrations Reporting Security Video Communication Voice Communication ### Analyst Ratings for Functional Requirements Customize This Data [Customize This Data]() How all solutions compare against the top 5 functional requirements as defined by SelectHub project data. *BCM One Fusion Connect Intermedia Unite Sangoma GoToConnect + Add Product [+ Add Product]()* Platform Capabilities Reporting Video Communication Voice Communication Voicemail AndMessaging 100 100 81 100 94 100 100 100 100 96 100 100 100 93 100 100 100 100 91 100 95 100 100 99 99 0 25 50 75 100 Implementation Level of Effort Estimation **Supported:** Fully / moderately supported out-of-the-box allowing for quick and easy deployment. **Not Supported:** Requires workarounds, add-ons, partner integrations or custom development with or without additional costs. Read more**Platform Capabilities** Offers flexible deployment options, scalable architecture, and robust integrations, enabling organizations to customize and optimize their unified communications solutions. *100%* *100%* *100%* *100%* *100%* **Reporting** Provides valuable insights into usage patterns, call quality, and user behavior, enabling data-driven decisions to optimize communication strategies and improve user experience. *100%* *100%* *100%* *100%* *100%* **Video Communication** Enables face-to-face collaboration, enhancing remote teamwork, improving communication effectiveness, and fostering stronger relationships. *75%* *25%* *100%* *100%* *100%* *100%* **Voice Communication** Provides reliable and high-quality voice services, enhancing productivity, streamlining communication, and improving customer experience. *100%* *100%* *93%* *7%* *86%* *14%* *100%* **Voicemail and Messaging** Enables efficient communication and collaboration, allowing users to leave and receive voice messages, send text messages, and access voicemail remotely, improving productivity and flexibility. *89%* *11%* *89%* *11%* *100%* *100%* *100%* ### Analyst Ratings for Technical Requirements Customize This Data [Customize This Data]() Implementation Level of Effort Estimation **Supported:** Fully / moderately supported out-of-the-box allowing for quick and easy deployment. **Not Supported:** Requires workarounds, add-ons, partner integrations or custom development with or without additional costs. Read more**Integrations** Connects the UCaaS platform with other business applications, streamlining workflows and improving overall communication and collaboration. *67%* *33%* *100%* *83%* *17%* *100%* *100%* **Security** Safeguards sensitive communication data and user information, protecting privacy and ensuring secure and reliable communication. *100%* *80%* *20%* *100%* *100%* *100%* **Analyst Message:** In effort to simplify your complex software decisions, this information is based on all industries and company sizes. We advise you to drill further into our data to discover how this information looks for your unique needs. CUSTOMIZE THIS DATA [CUSTOMIZE NOW]() ### User Sentiment Summary BCM One has a user sentiment rating of based on reviews. Fusion Connect has a user sentiment rating of 84 based on 45 reviews. Intermedia Unite has a user sentiment rating of 95 based on 124 reviews. Sangoma has a user sentiment rating of 86 based on 320 reviews. GoToConnect has a user sentiment rating of 90 based on 1281 reviews. we're gathering data ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 45 reviews ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 124 reviews ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 320 reviews ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 1281 reviews Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. we're gathering data 84% *of users recommend this product* Fusion Connect has a 'great' User Satisfaction Rating of 84% when considering 45 user reviews from 1 recognized software review sites. 95% *of users recommend this product* Intermedia Unite has a 'excellent' User Satisfaction Rating of 95% when considering 124 user reviews from 1 recognized software review sites. 86% *of users recommend this product* Sangoma has a 'great' User Satisfaction Rating of 86% when considering 320 user reviews from 3 recognized software review sites. 90% *of users recommend this product* GoToConnect has a 'excellent' User Satisfaction Rating of 90% when considering 1281 user reviews from 5 recognized software review sites. User Review Scores**FinancesOnline** n/a n/a n/a n/a **4.6** (14) **G2.com, Inc** n/a **4.2** (45) n/a **4.2** (248) **4.5** (643) **Software Advice, Inc** n/a n/a **4.75** (124) n/a n/a **Capterra Inc** n/a n/a n/a n/a **4.5** (567) **Gartner, Inc** n/a n/a n/a **4.6** (60) **4.3** (10) **TrustRadius** n/a n/a n/a **4.5** (12) **4.1** (47) ### Awards SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. No awards. No awards. ![User Favorite Award](<> "User Favorite Award") No awards. ![Analysts' Pick Award](<> "Analysts' Pick Award") ![User Favorite Award](<> "User Favorite Award") ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Small Medium Large Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Cloud On-Premise Mobile Cloud On-Premise Mobile Cloud On-Premise Mobile ### Top Alternatives in UCaaS Providers [![8x8 XCaaS Software Tool]()--- 8x8 XCaaS](https://www.selecthub.com/p/ucaas-providers/8x8-xcaas/) [![AirePBX Software Tool]()--- AirePBX](https://www.selecthub.com/p/cloud-phone-systems/airepbx/) [![Allied Telecom Software Tool]()--- Allied Telecom](https://www.selecthub.com/p/ucaas-providers/allied-telecom/) [![Altaworx Software Tool]()--- Altaworx](https://www.selecthub.com/p/ucaas-providers/altaworx/) [![AspenUC Software Tool]()--- AspenUC](https://www.selecthub.com/p/ucaas-providers/aspenuc/) [![AT\&T Unified Messaging Software Tool]()--- AT&T Unified Messaging](https://www.selecthub.com/p/ucaas-providers/at-t-unified-messaging/) [![Avaya UCaaS Software Tool]()--- Avaya UCaaS](https://www.selecthub.com/p/ucaas-providers/avaya-ucaas/) [![BluIP Software Tool]()--- BluIP](https://www.selecthub.com/p/ucaas-providers/bluip/) [![cpITelecom Software Tool]()--- cpITelecom](https://www.selecthub.com/p/ucaas-providers/cpitelecom/) [![Crosswind VOIP Software Tool]()--- Crosswind VOIP](https://www.selecthub.com/p/ucaas-providers/crosswind-voip/) [![CxC 3CX Software Tool]()--- CxC 3CX](https://www.selecthub.com/p/cloud-pbx-software/cxc-3cx/) [![Dialpad Ai Voice Software Tool]()--- Dialpad Ai Voice](https://www.selecthub.com/p/business-phone-systems/dialpad-ai-voice/) [![EnTelegent Solutions Software Tool]()--- EnTelegent Solutions](https://www.selecthub.com/p/ucaas-providers/entelegent-solutions/) [![Exponential-e Software Tool]()--- Exponential-e](https://www.selecthub.com/p/ucaas-providers/exponential-e/) [![FirstComm Software Tool]()--- FirstComm](https://www.selecthub.com/p/ucaas-providers/firstcomm/) [![Frontier Enterprise Software Tool]()--- Frontier Enterprise](https://www.selecthub.com/p/ucaas-providers/frontier-enterprise/) [![Fusion Connect Software Tool]()--- Fusion Connect](https://www.selecthub.com/p/ucaas-providers/fusion-connect/) [![GoToConnect Software Tool]()--- GoToConnect](https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/) [![Intermedia Unite Software Tool]()--- Intermedia Unite](https://www.selecthub.com/p/ucaas-providers/intermedia-unite/) [![LightSpar Software Tool]()--- LightSpar](https://www.selecthub.com/p/ucaas-providers/lightspar/) ### Related Categories These products can also be found with other leading products in these categories: [Team Collaboration Tools](https://www.selecthub.com/c/team-collaboration-tools/) [Team Communication Software](https://www.selecthub.com/c/team-communication-software/) [VoIP Providers](https://www.selecthub.com/c/voip-providers/) Show more [Business Phone Systems](https://www.selecthub.com/c/business-phone-systems/) [Team Collaboration Tools](https://www.selecthub.com/c/team-collaboration-tools/) [Team Communication Software](https://www.selecthub.com/c/team-communication-software/) [VoIP Providers](https://www.selecthub.com/c/voip-providers/) Show more [Business Phone Systems](https://www.selecthub.com/c/business-phone-systems/) [Call Center Software](https://www.selecthub.com/c/call-center-software/) [Cloud PBX](https://www.selecthub.com/c/cloud-pbx-software/) [Team Collaboration Tools](https://www.selecthub.com/c/team-collaboration-tools/) [Team Communication Software](https://www.selecthub.com/c/team-communication-software/) [Video Conferencing Platforms](https://www.selecthub.com/c/video-conferencing-software/) [VoIP Providers](https://www.selecthub.com/c/voip-providers/) Show more [Team Collaboration Tools](https://www.selecthub.com/c/team-collaboration-tools/) [Team Communication Software](https://www.selecthub.com/c/team-communication-software/) [VoIP Providers](https://www.selecthub.com/c/voip-providers/) Show more [Business Phone Systems](https://www.selecthub.com/c/business-phone-systems/) [Cloud PBX](https://www.selecthub.com/c/cloud-pbx-software/) [Cloud Phone Systems](https://www.selecthub.com/c/cloud-phone-systems/) [Team Collaboration Tools](https://www.selecthub.com/c/team-collaboration-tools/) [Team Communication Software](https://www.selecthub.com/c/team-communication-software/) [Telephony Software](https://www.selecthub.com/c/telephony-software/) [Virtual Phone Systems](https://www.selecthub.com/c/virtual-phone-systems/) [VoIP Providers](https://www.selecthub.com/c/voip-providers/) Show more ### Compare other software products using the SelectHub platform Select a Category 360 Degree Feedback Software 3D Design Software 3PL Software ABA Software Account-Based Marketing Software Accounting Practice Management Software Accounting Software Accounts Payable Software Accounts Receivable Software Agile Project Management Software AI Agent Builders AI Agent Frameworks AI Agent Orchestration Platforms AI Agents AI Assistants AI Chatbots AI Customer Service Agents AI Integration Solutions AI Marketing Agents AI Sales Agents AI Sales Assistant Software AI Video Generators AI Voice Agents AI Voice Assistants AI Workflow Automation Tools AI Writing Assistants Animation Software Antivirus Software Apparel ERP Software Applicant Tracking Systems Appointment Scheduling Software Assessment Software Asset Tracking Software Audio Editing Software Augmented Reality Software Auto Dialer Software Background Check Software Backup Software Barcode Software Benefits Administration Software Big Data Analytics Tools Bookkeeping Software BPM Software Budgeting Software Building Information Modeling Software Business Analytics Tools Business Intelligence Tools Business Management Software Business Phone Systems Business Process Automation Software CAD Software Call Center Software Call Tracking Software CAM Software Chiropractic Software Church Management Software Claims Management Software Clinical Decision Support Systems Cloud Access Security Broker Software Cloud Cost Management Tools Cloud PBX Cloud Phone Systems Cloud Storage Providers CMMS Software CMS Software Collaboration Software Colocation Hosting Providers Compensation Management Software Construction Accounting Software Construction Bidding Software Construction ERP Software Construction Estimating Software Construction Management Software Construction Scheduling Software Contact Management Software Content Collaboration Software Content Creation Software Content Marketing Software Contract Lifecycle Management Software Contractor Software Conversation Intelligence Software Conversational AI Platforms Course Creation Software CPaaS Platforms CPM Software CPQ Software CRM Software CRO Software Customer Data Platforms Customer Engagement Platforms Customer Experience Software Customer Service Software Customer Success Software Cybersecurity Software DaaS Providers Dashboard Software Data Analytics Software Data Archiving Solutions Data Extraction Tools Data Governance Tools Data Integration Tools Data Loss Prevention Software Data Management Tools Data Migration Tools Data Preparation Software Data Protection Software Data Recovery Software Data Visualization Tools Data Warehouse Tools Database Management Software Dealer Management Systems Delivery Management Software Dental Imaging Software Dental Practice Management Software Dental Software Desktop Database Software Desktop Publishing Software DevOps Software Diagram Software Digital Adoption Platforms Digital Advertising Software Digital Asset Management Software Digital Experience Platforms Digital Rights Management Software Digital Signage Software Disaster Recovery Software Discrete Manufacturing Software Dispatch Software Dispensary Software Distribution Software Document Generation Software Document Management Software Document Security Solutions Document Workflow Automation Software Dropshipping Software E-Learning Software e-Prescribing Software EAM Software ECM Software Ecommerce Analytics Software Tools Ecommerce Inventory Management Software eCommerce Platforms Ecommerce Tools EDI Software eDiscovery Software EDR Solutions Educational Software EHR Software Elearning Authoring Tools Electronic Signature Software Email Management Software Email Marketing Software Email Security Software Embedded Analytics Tools Employee Engagement Software Employee Experience Software Employee Feedback Software Employee Monitoring Software Employee Recognition Software Employee Scheduling Software EMR Software Endpoint Management Software Endpoint Security Software Energy Management Software Engineering Project Management Software Enterprise Backup Software Enterprise Browsers Enterprise Feedback Management Software Enterprise Legal Management Software Enterprise Reporting Software EOR Software EPM Software Equipment Rental Software ERP Software ETL Tools Event Management Software Expense Management Software Experience Management Software Facility Management Software Field Service Management Software Financial Management Systems Financial Reporting Software Financial Services CRM Software Firewall Software Fixed Asset Software Fleet Maintenance Software Fleet Management Software Fleet Tracking Software Food Delivery Software Food Distribution Software FP&A Software Freight Forwarding Software Freight Management Software Fundraising Software Generative AI Tools GIS Software Global Employment Platforms GPS Tracking Software Graphic Design Software GRC Software Guest Messaging Software Headless CMS Platforms Help Authoring Tools Help Desk Software HOA Software Home Care Software Home Health Software Hospital EMR Systems Hospitality Software Hotel Management Software Hotel Property Management Systems Hotel Reservation Software HR Analytics Software HR Management Software HVAC Software IAM Software Influencer Marketing Software Insurance Agency Management Systems Insurance Software Integrated Development Environments Inventory Control Software Inventory Management Software Inventory Optimization Software Invoicing Software iPaaS Solutions IT Asset Management Software ITSM Software IWMS Software Job Search Sites Kanban Software Knowledge Base Software Knowledge Management Software Landing Page Builders Last Mile Delivery Software Lead Capture Software Lead Generation Software Lead Management Software Lease Accounting Software Lease Management Software Leave Management Software Legal Billing Software Legal Case Management Software Legal Practice Management Software Liquor Store POS Systems Live Chat Software LMS Software Location Intelligence Software Log Analysis Software Long Term Care Software Low-Code Development Platforms Manufacturing Inventory Software Manufacturing Operations Management Software Manufacturing Software Market Intelligence Software Marketing Analytics Software Marketing Automation Software MDM Software MDR Solutions Medical Billing Software Medical Coding Software Medical Practice Management Software Medical Software Meeting Management Software Mental Health Software MES Software Microlearning Platforms Moving Company Software MRO Software MRP Systems Multi-channel Ecommerce Software Network Security Software Nonprofit Accounting Software Nonprofit CRM Software Note-Taking Software OEE Software Office Suite Software Oil and Gas Software OKR Software Onboarding Software Online Course Platforms Online Fax Services Online Learning Platforms Online Marketplace Optimization Tools Online Ordering Systems Online Training Software Optometry Software Order Management Software PACS Systems Password Management Software Patient Engagement Software Patient Intake Software Patient Scheduling Software Payment Processing Software Payment Software Payroll Software Penetration Testing Tools PEO Software Performance Management Systems Pharmacy Software Photo Editing Software Physical Security Software Physical Therapy Software PIM Software PLM Software POS Software PPC Software PPM Software Pre-Employment Assessment Tools Predictive Analytics Software Presentation Software Pricing Software Process Manufacturing Software Procure To Pay Software Procurement Software Product Analytics Software Production Scheduling Software Project Management Software Property & Casualty Policy Administration Systems Property Management Software Proposal Software PSA Software Quality Management Software Quoting Software Real Estate Asset Management Software Real Estate CRM Software Real Estate Software Recruitment Software Relational Databases Remote Desktop Software Rental Property Management Software Reputation Management Software Resource Management Software Restaurant Management Software Restaurant POS Systems Restaurant Reservations Software Retail Management Software Retail POS Systems Revenue Cycle Management Software Risk Management Software RMM Software Routing Software RPA Software Sales Acceleration Software Sales Commission Software Sales Enablement Software Sales Engagement Software Sales Force Automation Software Sales Intelligence Tools Screen and Video Capture Software Secure Web Gateways Security Awareness Training Software Security Compliance Software Seed to Sale Software Self Storage Software Self-Service BI Tools Senior Living Software SEO Software Server Virtualization Software Shipping Software Shopping Cart Software SIEM Tools SMS Marketing Software Social Media Advertising Software Social Media Analytics Software Social Media Listening Tools Social Media Management Tools Social Media Marketing Software Social Networking Tools Spa Software Space Management Software SPC Software Spend Management Software SRM Software Statistical Analysis Software Strategic Planning Software Student Information Systems Subscription Billing Software Subscription Management Software Supply Chain Management Software Supply Chain Planning Software Supply Chain Risk Management Software Supply Chain Visibility Software Survey Software Takeoff Software Talent Acquisition Software Talent Assessment Tools Talent Intelligence Software Talent Management Systems Task Management Software Technical Assessment Tools Telehealth Platforms Telemedicine Software Therapy Note Software Therapy Software Time and Attendance Software Time Clock Software Time Tracking Software Timesheet Software TMS Software Training Management System Software Trucking Software UCaaS Providers UGC Platforms Unified Endpoint Management Tools User Research Tools Vacation Rental Software Vector Graphics Software Vendor Risk Management Software Vibe Coding Tools Video Conferencing Platforms Video Editing Software Video Interview Software Virtual Phone Systems Visual Collaboration Tools VoIP Providers Volunteer Management Software VPN Software Vulnerability Management Software Warehouse Management Software WCMS Software Web Design Software Website Builders Whiteboard Software Work Management Software Workflow Management Software Workforce Management Software XDR Software Choose a Category to Select a Product VS Choose a Category to Select a ProductCompare**About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() [Build Your Requirements](https://pmo.selecthub.com/software-requirements/?category=UCaaS%20Providers&campaign_name=UCaaS%20Requirements) ![SelectHub Products Cost and Pricing Guide]() [Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=UCaaS%20Providers) **Supported:** Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Not Supported:** Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor at an additional cost. At most, requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. Close ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Business Phones", "item": "https://www.selecthub.com/category/business-phones/" }, { "@type": "ListItem", "position": 3, "name": "UCaaS Providers", "item": "https://www.selecthub.com/c/ucaas-providers/" }, { "@type": "ListItem", "position": 4, "name": "BCM One", "item": "https://www.selecthub.com/p/ucaas-providers/bcm-one/" }, { "@type": "ListItem", "position": 5, "name": "BCM One Alternatives" } ] } ```