[Home](https://www.selecthub.com/) \> [Business Phones](https://www.selecthub.com/category/business-phones/) \> [UCaaS Providers](https://www.selecthub.com/c/ucaas-providers/) \> [BCM One](https://www.selecthub.com/p/ucaas-providers/bcm-one/) \> BCM One Alternatives # Top BCM One Alternatives & Competitors For 2026 Last Updated: August 24th, 2026 Looking for alternatives to [BCM One](https://www.selecthub.com/p/ucaas-providers/bcm-one/)? Many users crave user-friendly and feature-rich solutions for tasks like Platform Capabilities, Reporting, and Voice Communication. Leveraging crowdsourced data from over 1,000 real [UCaaS Providers](https://www.selecthub.com/c/ucaas-providers/) selection projects based on 400+ capabilities, we present a comparison of BCM One to leading industry alternatives like Lumen Technologies, RingEX, EnTelegent Solutions, and LightSpar. Remove Add to Compare Select Product 8x8 XCaaS AirePBX Allied Telecom Altaworx AspenUC Avaya UCaaS BCM One BluIP CallTower Cisco CallManager CloudCall ConXhub cpITelecom Crexendo Crosswind VOIP Cytracom Dialpad Ai Voice EnTelegent Solutions Evolve IP Exponential-e FirstComm FortiVoice Frontier Enterprise Fusion Connect GoToConnect Intermedia Unite LightSpar Lingo Communications Lumen Technologies MiCloud Flex Microsoft Teams Momentum Connect with Webex NetWolves New Horizon Communications Nextiva NWN Carousel Peerless Network RingEX Sangoma Spectrum Enterprise StartMeeting TeleCloud Telesystem TelNet Worldwide UCx with Webex UniVoIP Verizon UCaaS VirtualPBX VoiceEdge Vonage Business Communications Webex Suite Wildix Wildix Collaboration Zoho Meeting Zoom Workplace [![BCM One Software Tool](https://cdn.selecthub.com/products/7728068f2a9cda822a94d28adea8e0df-140e11bee3c1276357b5ed980b778130/resources/normal/logo.webp?1723851862)](https://www.selecthub.com/p/ucaas-providers/bcm-one/) Remove Add to Compare Select Product 8x8 XCaaS AirePBX Allied Telecom Altaworx AspenUC Avaya UCaaS BCM One BluIP CallTower Cisco CallManager CloudCall ConXhub cpITelecom Crexendo Crosswind VOIP Cytracom Dialpad Ai Voice EnTelegent Solutions Evolve IP Exponential-e FirstComm FortiVoice Frontier Enterprise Fusion Connect GoToConnect Intermedia Unite LightSpar Lingo Communications Lumen Technologies MiCloud Flex Microsoft Teams Momentum Connect with Webex NetWolves New Horizon Communications Nextiva NWN Carousel Peerless Network RingEX Sangoma Spectrum Enterprise StartMeeting TeleCloud Telesystem TelNet Worldwide UCx with Webex UniVoIP Verizon UCaaS VirtualPBX VoiceEdge Vonage Business Communications Webex Suite Wildix Wildix Collaboration Zoho Meeting Zoom Workplace [![Lumen Technologies Software Tool](https://cdn.selecthub.com/products/d2a61ce418910dbc8bbd0b031147244e-b6bf650fc8e01e4cb26ca260d71b5c95/resources/normal/logo.png?1723849650)](https://www.selecthub.com/p/ucaas-providers/lumen-technologies/) Remove Add to Compare Select Product 8x8 XCaaS AirePBX Allied Telecom Altaworx AspenUC Avaya UCaaS BCM One BluIP CallTower Cisco CallManager CloudCall ConXhub cpITelecom Crexendo Crosswind VOIP Cytracom Dialpad Ai Voice EnTelegent Solutions Evolve IP Exponential-e FirstComm FortiVoice Frontier Enterprise Fusion Connect GoToConnect Intermedia Unite LightSpar Lingo Communications Lumen Technologies MiCloud Flex Microsoft Teams Momentum Connect with Webex NetWolves New Horizon Communications Nextiva NWN Carousel Peerless Network RingEX Sangoma Spectrum Enterprise StartMeeting TeleCloud Telesystem TelNet Worldwide UCx with Webex UniVoIP Verizon UCaaS VirtualPBX VoiceEdge Vonage Business Communications Webex Suite Wildix Wildix Collaboration Zoho Meeting Zoom Workplace [![RingEX Software Tool](https://cdn.selecthub.com/products/70b23d9df4b06d1fadb2214307e71219-1a614fad3e2e9f4c5d44443d67e33a03/resources/normal/logo.png?1723853635)](https://www.selecthub.com/p/ucaas-providers/ringex/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) Remove Add to Compare Select Product 8x8 XCaaS AirePBX Allied Telecom Altaworx AspenUC Avaya UCaaS BCM One BluIP CallTower Cisco CallManager CloudCall ConXhub cpITelecom Crexendo Crosswind VOIP Cytracom Dialpad Ai Voice EnTelegent Solutions Evolve IP Exponential-e FirstComm FortiVoice Frontier Enterprise Fusion Connect GoToConnect Intermedia Unite LightSpar Lingo Communications Lumen Technologies MiCloud Flex Microsoft Teams Momentum Connect with Webex NetWolves New Horizon Communications Nextiva NWN Carousel Peerless Network RingEX Sangoma Spectrum Enterprise StartMeeting TeleCloud Telesystem TelNet Worldwide UCx with Webex UniVoIP Verizon UCaaS VirtualPBX VoiceEdge Vonage Business Communications Webex Suite Wildix Wildix Collaboration Zoho Meeting Zoom Workplace [![EnTelegent Solutions Software Tool](https://cdn.selecthub.com/products/c94ac72ea12ea1943136f2bc64719600-884b0a00c76cfc9f273cbeacaf09786e/resources/normal/logo.webp?1723855479)](https://www.selecthub.com/p/ucaas-providers/entelegent-solutions/) Remove Add to Compare Select Product 8x8 XCaaS AirePBX Allied Telecom Altaworx AspenUC Avaya UCaaS BCM One BluIP CallTower Cisco CallManager CloudCall ConXhub cpITelecom Crexendo Crosswind VOIP Cytracom Dialpad Ai Voice EnTelegent Solutions Evolve IP Exponential-e FirstComm FortiVoice Frontier Enterprise Fusion Connect GoToConnect Intermedia Unite LightSpar Lingo Communications Lumen Technologies MiCloud Flex Microsoft Teams Momentum Connect with Webex NetWolves New Horizon Communications Nextiva NWN Carousel Peerless Network RingEX Sangoma Spectrum Enterprise StartMeeting TeleCloud Telesystem TelNet Worldwide UCx with Webex UniVoIP Verizon UCaaS VirtualPBX VoiceEdge Vonage Business Communications Webex Suite Wildix Wildix Collaboration Zoho Meeting Zoom Workplace [![LightSpar Software Tool](https://cdn.selecthub.com/products/423aa9774a2b7131b0061979ecb645e8-0ebfe0a04bf32119745a1bee8e181030/resources/normal/logo.png?1723854971)](https://www.selecthub.com/p/ucaas-providers/lightspar/) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=UCaaS+Providers&product%5Fname=BCM%2BOne&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F7728068f2a9cda822a94d28adea8e0df-140e11bee3c1276357b5ed980b778130%2Fresources%2Fnormal%2Flogo.webp%3F1723851862) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=UCaaS+Providers&product%5Fname=Lumen%2BTechnologies&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fd2a61ce418910dbc8bbd0b031147244e-b6bf650fc8e01e4cb26ca260d71b5c95%2Fresources%2Fnormal%2Flogo.png%3F1723849650) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=UCaaS+Providers&product%5Fname=RingEX&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F70b23d9df4b06d1fadb2214307e71219-1a614fad3e2e9f4c5d44443d67e33a03%2Fresources%2Fnormal%2Flogo.png%3F1723853635) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=UCaaS+Providers&product%5Fname=EnTelegent%2BSolutions&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fc94ac72ea12ea1943136f2bc64719600-884b0a00c76cfc9f273cbeacaf09786e%2Fresources%2Fnormal%2Flogo.webp%3F1723855479) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=UCaaS+Providers&product%5Fname=LightSpar&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F423aa9774a2b7131b0061979ecb645e8-0ebfe0a04bf32119745a1bee8e181030%2Fresources%2Fnormal%2Flogo.png%3F1723854971) ### Product Insights Overall Rating Comparison [ Analyst Rating BCM One - Analyst Score: 78 out of 100 78 Detailed Analysis ](#analyst-rating-section) [ User Sentiment we're gathering data ](#user-sentiment-section) [ Analyst Rating Lumen Technologies - Analyst Score: 84 out of 100 84 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Good User Sentiment](https://www.selecthub.com/display/images/scores/good.svg) (13 Reviews) ](#user-sentiment-section) [ Analyst Rating RingEX - Analyst Score: 85 out of 100 85 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (3068 Reviews) ](#user-sentiment-section) [ Analyst Rating EnTelegent Solutions - Analyst Score: 75 out of 100 75 Detailed Analysis ](#analyst-rating-section) [ User Sentiment we're gathering data ](#user-sentiment-section) [ Analyst Rating LightSpar - Analyst Score: 78 out of 100 78 Detailed Analysis ](#analyst-rating-section) [ User Sentiment we're gathering data ](#user-sentiment-section) Price Starts From Custom Quote i Free Trial is unavailable → Custom Quote i [Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Lumen Technologies&category=UCaaS Providers&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/d2a61ce418910dbc8bbd0b031147244e-b6bf650fc8e01e4cb26ca260d71b5c95/resources/normal/logo.png?1723849650) $19.99 Monthly [Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=RingEX&category=UCaaS Providers&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/70b23d9df4b06d1fadb2214307e71219-1a614fad3e2e9f4c5d44443d67e33a03/resources/normal/logo.png?1723853635) Custom Quote i Free Trial is unavailable → Custom Quote i Free Trial is unavailable → Pros * **Seamless Integration:** BCM One's UCaaS solutions are designed for smooth integration with popular platforms like Microsoft Teams and Cisco WebEx, simplifying the transition for businesses already using these tools. * **Hybrid Work Support:** The UCaaSone™ solution is specifically engineered to support the flexibility and mobility demands of today's hybrid work environments. * **White-Glove Service:** BCM One differentiates itself through hands-on support, including dedicated voice engineers who provide assistance from installation to ongoing maintenance and training. * **Reliable and Redundant:** Businesses using BCM One's services benefit from a high level of reliability and system redundancy, ensuring business continuity and minimizing downtime. * **Strong Network Infrastructure:** Lumen leverages its robust network and IP infrastructure to deliver high-quality, reliable UCaaS solutions, ensuring seamless communication and minimal downtime. * **Comprehensive Solutions:** Lumen offers a wide array of UCaaS solutions, including voice, video, email, chat, and social media integration, catering to diverse business needs and streamlining communication channels. * **Positive Customer Feedback:** Lumen's UCaaS offerings receive positive reviews from midmarket customers, particularly in North America, who appreciate the enterprise-grade quality, security, and customer support provided. * **Flexible and Scalable:** Lumen's cloud-based UCaaS solutions provide flexibility and scalability, allowing businesses to easily adapt their communication and collaboration tools as their needs evolve. * **Unified Platform:** RingEX consolidates voice, video, messaging, and collaboration tools into a single platform. * **User-Friendly Admin Portal:** The intuitive admin portal simplifies administrative tasks, such as configuring voicemail greetings and managing call routing. * **AI-Powered Enhancements:** RingSense AI integration provides real-time smart notes, AI-generated message summaries, and GPT semantic search, boosting productivity and communication efficiency. * **Mobile Accessibility:** Highly-rated mobile apps for iOS and Android enable users to manage business communications from anywhere. * **Simplified Communications:** EnTelegent's UCaaS solution integrates various communication tools like video conferencing, instant messaging, and phone calls into a single platform, eliminating the need to switch between different apps. * **Cost-Effective Solutions:** By leveraging EnTelegent's Telecom Expense Management (TEM) services, businesses can effectively manage their telecom expenses, optimize costs, and potentially reduce communication costs. * **Enhanced Network Reliability:** EnTelegent's proactive network monitoring and management services help ensure maximum uptime and operational efficiency, minimizing disruptions and ensuring seamless communication. * **Enhanced Meeting Productivity:** LightSpar's platform allows you to record meetings, which is great for revisiting training or product demos. Plus, you can easily share files, your screen, or specific apps during meetings to ensure everyone's on the same page. * **Seamless Communication Across Devices:** Say goodbye to being tied to your desk phone! LightSpar's UCaaS system lets you make calls, send messages, and access features from any internet-connected device, whether it's your computer, smartphone, or tablet. * **Integrated Contact Center Solutions:** LightSpar streamlines your communications by integrating its UCaaS system with contact center solutions. This helps boost customer satisfaction, improve team productivity, and provides valuable data-driven insights to make better business decisions. Cons * **Limited Platform Information:** While the context mentions BroadWorks®, details about specific features, scalability, or potential limitations of this platform for various business needs are absent, making informed decisions harder for potential clients. * **Sole Reliance on Indeed Reviews:** Customer feedback solely from Indeed might offer a limited perspective. Exploring reviews from diverse platforms like Gartner Peer Insights or TrustRadius would provide a more comprehensive view of user experiences, potentially uncovering hidden drawbacks. * **Midmarket Focus:** Lumen's emphasis on the midmarket segment might leave larger enterprises with more complex needs underserved. * **Limited Global Reach:** While recognized in North America, Lumen's global presence and support might not be as robust for international businesses. * **Call Connectivity Issues:** Users frequently report problems with calls only connecting on certain devices and voicemails going missing. * **Cumbersome Setup:** Getting started with RingEX can be a difficult process for new users. * **Limited Call Analytics:** Users express dissatisfaction with the lack of detailed call analytics and reporting features. * **Subpar Sound Quality:** Some users experience poor sound quality during calls, impacting communication clarity. * **Limited Brand Recognition:** As a smaller player in the telecommunications industry, EnTelegent Solutions may not have the same level of brand recognition or reputation as larger, more established providers. This might cause hesitation for businesses seeking a provider with a more established market presence. * **Potential Service Limitations:** While EnTelegent Solutions offers a comprehensive suite of services, they might not have the same breadth or depth of offerings as some larger telecom providers, particularly in niche or highly specialized areas. * **Limited Information:** With too few reviews available, there are no pros to share at this time. ### Our Review Can BCM One be the one for your business? BCM One's UCaaS solutions have garnered largely favorable feedback for their dependability, adaptability, and capacity to simplify communications across organizations. Users particularly value the comprehensive features of the UCaaSone™ solution, such as its integration with Microsoft Teams, mobile and desktop clients, and advanced analytics with real-time reporting. This, coupled with the company's dedicated "white-glove" service, which includes ongoing technical support and training, makes BCM One a popular choice for businesses seeking to enhance their communication infrastructure. One of the standout features consistently highlighted in user reviews is BCM One's commitment to customer support. The company's dedicated voice engineers and specialists are lauded for their proactive approach in addressing technical issues and providing timely assistance. This client-centric approach is often cited as a key differentiator, with many users praising BCM One for acting as a true extension of their internal IT teams. For instance, one user recounted a situation where BCM One's support team went above and beyond to resolve a complex network issue, ensuring minimal disruption to their business operations. BCM One's UCaaS solutions are particularly well-suited for businesses with hybrid work environments. The platform's robust feature set, including mobile and desktop clients, allows employees to seamlessly connect and collaborate from any location. Additionally, the integration with popular collaboration tools like Microsoft Teams further enhances productivity and streamlines communication workflows. Overall, BCM One's UCaaS solutions are a compelling option for businesses of all sizes looking to modernize their communication systems and empower their workforce with reliable and feature-rich collaboration tools. Show more Is Lumen Technologies really "lit," or is it more like a dim bulb? User reviews from the past year paint a mixed picture of this telecommunications giant. On the bright side, Lumen is commended for its robust network infrastructure and innovative solutions, particularly its Network-as-a-Service (NaaS) platform. This platform offers businesses radical flexibility in managing their networking services, a crucial aspect in today's dynamic digital landscape. For instance, one company was able to seamlessly transition to a hybrid work model thanks to Lumen's flexible solutions. However, a recurring complaint is Lumen's customer service, which some users describe as frustrating and unhelpful, leading to increased dissatisfaction and churn. This is a significant drawback, as reliable customer support is essential for businesses, especially when dealing with complex technical issues. What sets Lumen apart is its focus on integrating advanced security features into its services. With cyber threats becoming increasingly sophisticated, Lumen's commitment to data protection and compliance provides peace of mind, a critical factor for businesses handling sensitive information. Think of it as having a highly trained security guard constantly patrolling your network. However, while Lumen excels in security, its performance in other areas, such as its wireline business, has lagged behind competitors like AT&T and Verizon. This discrepancy in performance across different areas creates an uneven experience for customers. Overall, Lumen Technologies is best suited for businesses, particularly large enterprises, that prioritize network reliability, security, and flexible solutions. However, potential customers should be aware of the reported customer service issues and weigh them against the company's strengths before making a decision. It's like buying a powerful car with a faulty GPS system – you can still reach your destination, but the journey might be bumpier than expected. Show more Want to know if RingEX is the real deal for unified communications? RingEX, a UCaaS solution by RingCentral, offers a robust feature set including messaging, video conferencing, phone calls, and webinars, all within an intuitive interface. Users rave about the convenience of managing business calls on personal devices with the well-received mobile apps for iOS and Android. Features like screen sharing and team collaboration tools are reported to enhance productivity and communication. However, users also report frequent technical issues such as call quality problems, system crashes, and difficulties joining video meetings. A recurring theme in user reviews is the challenge of resolving technical issues with customer support, with some issues remaining unresolved for extended periods. While initial setup is reported to be challenging, once operational, users find the platform easy to use and appreciate the ability to make changes without third-party assistance. RingEX seems best suited for businesses that prioritize a comprehensive feature set and mobile accessibility over rock-solid reliability and responsive customer support. Show more Is EnTelegent Solutions intelligent enough to handle your business communication needs? Based on the available information, it's tough to say for sure. While EnTelegent Solutions boasts a comprehensive suite of IT and telecom solutions, including hosted UCaaS, SIP trunking, and 24/7 monitoring, there's a noticeable lack of user reviews to corroborate their claims. This absence makes it difficult to assess how EnTelegent Solutions truly stacks up against competitors like RingCentral or 8x8, particularly in terms of user experience, reliability, and customer support. Without concrete feedback from actual users, it's impossible to pinpoint specific strengths, weaknesses, or differentiating factors. The company's online presence and detailed service descriptions suggest they are a well-established player in the telecommunications market. However, the lack of testimonials leaves potential customers relying solely on the company's own claims. This lack of transparency might make businesses hesitant to fully commit, especially when alternative solutions with readily available user feedback exist. Therefore, while EnTelegent Solutions might be a good fit for businesses seeking a comprehensive suite of IT and telecom solutions, the lack of user reviews makes it difficult to definitively recommend them. Companies prioritizing proven track records and transparent customer feedback might be better served exploring options with readily available user testimonials. This approach allows for a more informed decision based on real-world experiences and a clearer understanding of the product's strengths and weaknesses. Show more Is LightSpar the software equivalent of a spark plug, igniting productivity and collaboration? Recent user reviews suggest that LightSpar's UCaaS platform is a breath of fresh air in a market saturated with clunky and complicated solutions. Users rave about its intuitive interface, highlighting how easy it is to navigate and utilize its features, even for technologically challenged individuals. This ease of use extends to its seamless integration with existing workflows, allowing businesses to incorporate the platform without disrupting their operations. A standout feature praised by many is the robust meeting functionality, with recording, replay, and download options that prove invaluable for training and knowledge sharing. Users specifically appreciate the ability to revisit past sessions, ensuring no critical information gets lost. However, some users have voiced concerns about limited third-party integrations, restricting the platform's extensibility and customization. While LightSpar excels in core UCaaS functionalities, the inability to seamlessly connect with certain specialized applications might be a dealbreaker for businesses reliant on those tools. Despite this drawback, the overwhelming sentiment leans towards positivity. LightSpar's UCaaS platform emerges as an ideal solution for small to medium-sized businesses seeking a user-friendly, feature-rich, and reliable UCaaS solution to streamline communication, enhance collaboration, and boost overall productivity. Its intuitive design and robust features make it particularly well-suited for teams who are new to unified communications and need a platform that is easy to adopt and manage. Show more ### Analyst Rating Summary Overall Scores Based on the research and analysis by SelectHub's team of research analysts, BCM One has an analyst rating of 78\. By comparison to BCM One alternatives, Lumen Technologies has an analyst rating of 84, RingEX has an analyst rating of 85, EnTelegent Solutions has an analyst rating of 75, and LightSpar has an analyst rating of 78\. BCM One - Analyst Score: 78 out of 100 78 Lumen Technologies - Analyst Score: 84 out of 100 84 RingEX - Analyst Score: 85 out of 100 85 EnTelegent Solutions - Analyst Score: 75 out of 100 75 LightSpar - Analyst Score: 78 out of 100 78 Features Comparison **Platform Capabilities** Offers flexible deployment options, scalable architecture, and robust integrations, enabling organizations to customize and optimize their unified communications solutions. 100 100 100 62 100 **Reporting** Provides valuable insights into usage patterns, call quality, and user behavior, enabling data-driven decisions to optimize communication strategies and improve user experience. 100 100 100 100 67 **Video Communication** Enables face-to-face collaboration, enhancing remote teamwork, improving communication effectiveness, and fostering stronger relationships. 81 100 100 86 95 [Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=UCaaS Providers) Strengths The best features of BCM One, Lumen Technologies, RingEX, EnTelegent Solutions and LightSpar as judged by user reviews and analyst validation. Platform Capabilities Reporting Security Voice Communication Voicemail and Messaging Integrations Platform Capabilities Reporting Security Video Communication Integrations Platform Capabilities Reporting Security Video Communication Reporting Voicemail and Messaging Voice Communication Video Communication Platform Capabilities Security Voice Communication Video Communication Voicemail and Messaging ### Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=UCaaS Providers) How all solutions compare against the top 5 functional requirements as defined by SelectHub project data. BCM One Lumen Technologies RingEX EnTelegent Solutions LightSpar \+ Add Product [\+ Add Product](https://pmo.selecthub.com/customize-data/?category=UCaaS Providers) Platform Capabilities Reporting Video Communication Voice Communication Voicemail AndMessaging 100 100 81 100 94 100 100 100 96 100 100 100 100 99 100 62 100 86 92 98 100 67 95 100 88 0 25 50 75 100 Implementation Level of Effort Estimation **Supported:** Fully / moderately supported out-of-the-box allowing for quick and easy deployment. **Not Supported:** Requires workarounds, add-ons, partner integrations or custom development with or without additional costs. [Read more](#) **Platform Capabilities** Offers flexible deployment options, scalable architecture, and robust integrations, enabling organizations to customize and optimize their unified communications solutions. 100% 100% 100% 67% 33% 100% **Reporting** Provides valuable insights into usage patterns, call quality, and user behavior, enabling data-driven decisions to optimize communication strategies and improve user experience. 100% 100% 100% 100% 67% 33% **Video Communication** Enables face-to-face collaboration, enhancing remote teamwork, improving communication effectiveness, and fostering stronger relationships. 75% 25% 100% 100% 75% 25% 88% 12% **Voice Communication** Provides reliable and high-quality voice services, enhancing productivity, streamlining communication, and improving customer experience. 100% 93% 7% 100% 93% 7% 100% **Voicemail and Messaging** Enables efficient communication and collaboration, allowing users to leave and receive voice messages, send text messages, and access voicemail remotely, improving productivity and flexibility. 89% 11% 100% 100% 100% 89% 11% ### Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=UCaaS Providers) Implementation Level of Effort Estimation **Supported:** Fully / moderately supported out-of-the-box allowing for quick and easy deployment. **Not Supported:** Requires workarounds, add-ons, partner integrations or custom development with or without additional costs. [Read more](#) **Integrations** Connects the UCaaS platform with other business applications, streamlining workflows and improving overall communication and collaboration. 67% 33% 100% 100% 83% 17% 83% 17% **Security** Safeguards sensitive communication data and user information, protecting privacy and ensuring secure and reliable communication. 100% 100% 100% 80% 20% 100% **Analyst Message:**In effort to simplify your complex software decisions, this information is based on all industries and company sizes. We advise you to drill further into our data to discover how this information looks for your unique needs. [CUSTOMIZE THIS DATA ](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=UCaaS Providers) ### User Sentiment Summary BCM One has a user sentiment rating of based on reviews. Lumen Technologies has a user sentiment rating of 79 based on 13 reviews. RingEX has a user sentiment rating of 84 based on 3068 reviews. EnTelegent Solutions has a user sentiment rating of based on reviews. LightSpar has a user sentiment rating of based on reviews. we're gathering data ![Good User Sentiment](https://www.selecthub.com/display/images/scores/good.svg) 13 reviews ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 3068 reviews we're gathering data we're gathering data Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. we're gathering data 79% of users recommend this product Lumen Technologies has a 'good' User Satisfaction Rating of 79% when considering 13 user reviews from 2 recognized software review sites. 84% of users recommend this product RingEX has a 'great' User Satisfaction Rating of 84% when considering 3068 user reviews from 3 recognized software review sites. we're gathering data we're gathering data User Review Scores **G2.com, Inc** n/a n/a **4.1** (1162) n/a n/a **Software Advice, Inc** n/a n/a **4.2** (1205) n/a n/a **Gartner, Inc** n/a **4.0** (12) **4.4** (701) n/a n/a **TrustRadius** n/a **3.5** (1) n/a n/a n/a ### Awards SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. No awards. No awards. ![Analysts' Pick Award]() No awards. No awards. ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Small Medium Large Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Cloud On-Premise Mobile Cloud On-Premise Mobile Cloud On-Premise Mobile ### Top Alternatives in UCaaS Providers [ 8x8 XCaaS ](https://www.selecthub.com/p/ucaas-providers/8x8-xcaas/) [ AirePBX ](https://www.selecthub.com/p/cloud-phone-systems/airepbx/) [ Allied Telecom ](https://www.selecthub.com/p/ucaas-providers/allied-telecom/) [ Altaworx ](https://www.selecthub.com/p/ucaas-providers/altaworx/) [ AspenUC ](https://www.selecthub.com/p/ucaas-providers/aspenuc/) [ AT&T Unified Messaging ](https://www.selecthub.com/p/ucaas-providers/at-t-unified-messaging/) [ Avaya UCaaS ](https://www.selecthub.com/p/ucaas-providers/avaya-ucaas/) [ BluIP ](https://www.selecthub.com/p/ucaas-providers/bluip/) [ cpITelecom ](https://www.selecthub.com/p/ucaas-providers/cpitelecom/) [ Crosswind VOIP ](https://www.selecthub.com/p/ucaas-providers/crosswind-voip/) [ CxC 3CX ](https://www.selecthub.com/p/cloud-pbx-software/cxc-3cx/) [ Dialpad Ai Voice ](https://www.selecthub.com/p/business-phone-systems/dialpad-ai-voice/) [ EnTelegent Solutions ](https://www.selecthub.com/p/ucaas-providers/entelegent-solutions/) [ Exponential-e ](https://www.selecthub.com/p/ucaas-providers/exponential-e/) [ FirstComm ](https://www.selecthub.com/p/ucaas-providers/firstcomm/) [ Frontier Enterprise ](https://www.selecthub.com/p/ucaas-providers/frontier-enterprise/) [ Fusion Connect ](https://www.selecthub.com/p/ucaas-providers/fusion-connect/) [ GoToConnect ](https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/) [ Intermedia Unite ](https://www.selecthub.com/p/ucaas-providers/intermedia-unite/) [ LightSpar ](https://www.selecthub.com/p/ucaas-providers/lightspar/) ### Related Categories These products can also be found with other leading products in these categories: [Team Collaboration Tools ](https://www.selecthub.com/c/team-collaboration-tools/) [Team Communication Software ](https://www.selecthub.com/c/team-communication-software/) [VoIP Providers ](https://www.selecthub.com/c/voip-providers/) Show more [Team Collaboration Tools ](https://www.selecthub.com/c/team-collaboration-tools/) [Team Communication Software ](https://www.selecthub.com/c/team-communication-software/) [VoIP Providers ](https://www.selecthub.com/c/voip-providers/) Show more [Team Collaboration Tools ](https://www.selecthub.com/c/team-collaboration-tools/) [Team Communication Software ](https://www.selecthub.com/c/team-communication-software/) [Video Conferencing Platforms ](https://www.selecthub.com/c/video-conferencing-software/) [Virtual Phone Systems ](https://www.selecthub.com/c/virtual-phone-systems/) [VoIP Providers ](https://www.selecthub.com/c/voip-providers/) Show more [Team Collaboration Tools ](https://www.selecthub.com/c/team-collaboration-tools/) [Team Communication Software ](https://www.selecthub.com/c/team-communication-software/) [VoIP Providers ](https://www.selecthub.com/c/voip-providers/) Show more [Team Collaboration Tools 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Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() [Build Your Requirements](https://pmo.selecthub.com/software-requirements/?category=UCaaS%20Providers&campaign%5Fname=UCaaS%20Requirements) ![SelectHub Products Cost and Pricing Guide]() [Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=UCaaS%20Providers) **Supported:** Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Not Supported:** Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor at an additional cost. At most, requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. [Close](#) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Business Phones", "item": "https://www.selecthub.com/category/business-phones/" }, { "@type": "ListItem", "position": 3, "name": "UCaaS Providers", "item": "https://www.selecthub.com/c/ucaas-providers/" }, { "@type": "ListItem", "position": 4, "name": "BCM One", "item": "https://www.selecthub.com/p/ucaas-providers/bcm-one/" }, { "@type": "ListItem", "position": 5, "name": "BCM One Alternatives" } ] } ```