[Home](https://www.selecthub.com/) \> [Business Phones](https://www.selecthub.com/category/business-phones/) \> [UCaaS Providers](https://www.selecthub.com/c/ucaas-providers/) \> [BCM One](https://www.selecthub.com/p/ucaas-providers/bcm-one/) \> BCM One vs UniVoIP # BCM One vs UniVoIP Last Updated: June 8th, 2026 Our analysts compared [BCM One](https://www.selecthub.com/p/ucaas-providers/bcm-one/) vs [UniVoIP](https://www.selecthub.com/p/ucaas-providers/univoip/) based on data from our 400+ point analysis of [UCaaS Providers](https://www.selecthub.com/c/ucaas-providers/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=UCaaS Providers&cta=ucaas-providers). [Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [Screenshots](#product-screenshots) Remove Add to Compare [![BCM One Software Tool](https://cdn.selecthub.com/products/7728068f2a9cda822a94d28adea8e0df-140e11bee3c1276357b5ed980b778130/resources/normal/logo.webp?1723851862)](https://www.selecthub.com/p/ucaas-providers/bcm-one/) Remove Add to Compare [![UniVoIP Software Tool](https://cdn.selecthub.com/products/e601ac8ec15075e6c6d0831dbd5a9c81-9d7ba4ae36cee3a9f5ec7a554f1100ec/resources/normal/logo.png?1736279420)](https://www.selecthub.com/p/ucaas-providers/univoip/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=UCaaS+Providers&product%5Fname=BCM%2BOne&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F7728068f2a9cda822a94d28adea8e0df-140e11bee3c1276357b5ed980b778130%2Fresources%2Fnormal%2Flogo.webp%3F1723851862) [Demo](https://pmo.selecthub.com/get-product-demo/?category=UCaaS+Providers&product%5Fname=BCM%2BOne&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F7728068f2a9cda822a94d28adea8e0df-140e11bee3c1276357b5ed980b778130%2Fresources%2Fnormal%2Flogo.webp%3F1723851862) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=UCaaS+Providers&product%5Fname=BCM%2BOne&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F7728068f2a9cda822a94d28adea8e0df-140e11bee3c1276357b5ed980b778130%2Fresources%2Fnormal%2Flogo.webp%3F1723851862&price=4) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=UCaaS+Providers&product%5Fname=BCM%2BOne&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F7728068f2a9cda822a94d28adea8e0df-140e11bee3c1276357b5ed980b778130%2Fresources%2Fnormal%2Flogo.webp%3F1723851862&price=4) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=UCaaS+Providers&product%5Fname=UniVoIP&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fe601ac8ec15075e6c6d0831dbd5a9c81-9d7ba4ae36cee3a9f5ec7a554f1100ec%2Fresources%2Fnormal%2Flogo.png%3F1736279420) [Demo](https://pmo.selecthub.com/get-product-demo/?category=UCaaS+Providers&product%5Fname=UniVoIP&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fe601ac8ec15075e6c6d0831dbd5a9c81-9d7ba4ae36cee3a9f5ec7a554f1100ec%2Fresources%2Fnormal%2Flogo.png%3F1736279420) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=UCaaS+Providers&product%5Fname=UniVoIP&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fe601ac8ec15075e6c6d0831dbd5a9c81-9d7ba4ae36cee3a9f5ec7a554f1100ec%2Fresources%2Fnormal%2Flogo.png%3F1736279420&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=UCaaS+Providers&product%5Fname=UniVoIP&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fe601ac8ec15075e6c6d0831dbd5a9c81-9d7ba4ae36cee3a9f5ec7a554f1100ec%2Fresources%2Fnormal%2Flogo.png%3F1736279420&price=2) ### Products Insights Overall Rating Comparison [ Analyst Rating 78 Detailed Analysis ](#analyst-rating-section) [ User Sentiment we're gathering data ( Reviews) ](#user-sentiment-section) [ Analyst Rating we're gathering data ](#analyst-rating-section) [ User Sentiment ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (40 Reviews) ](#user-sentiment-section) Price Starts From Custom Quote i Free Trial is unavailable → Custom Quote i [ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=UniVoIP&category=UCaaS Providers&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/e601ac8ec15075e6c6d0831dbd5a9c81-9d7ba4ae36cee3a9f5ec7a554f1100ec/resources/normal/logo.png?1736279420) Pros What we like about BCM One and UniVoIP: **Seamless Integration:** BCM One's UCaaS solutions are designed for smooth integration with popular platforms like Microsoft Teams and Cisco WebEx, simplifying the transition for businesses already using these tools. **Hybrid Work Support:** The UCaaSone™ solution is specifically engineered to support the flexibility and mobility demands of today's hybrid work environments. **White-Glove Service:** BCM One differentiates itself through hands-on support, including dedicated voice engineers who provide assistance from installation to ongoing maintenance and training. **Reliable and Redundant:** Businesses using BCM One's services benefit from a high level of reliability and system redundancy, ensuring business continuity and minimizing downtime. **Strong Customer Service:** User reviews consistently praise UniVoIP's exceptional customer support, describing their representatives as responsive, knowledgeable, and dedicated to resolving issues effectively. **Unlimited Calls and Call Recording:** UniVoIP's platform stands out for offering unlimited calling, a valuable feature for businesses with high call volumes. Additionally, the built-in call recording functionality enhances compliance and provides valuable insights for training and quality assurance purposes. **Seamless Microsoft Teams Integration:** UniVoIP seamlessly integrates with Microsoft Teams, allowing businesses to leverage their existing Teams infrastructure for a unified communication experience. This integration streamlines communication workflows and eliminates the need for separate applications. Cons What we dislike about BCM One and UniVoIP: **Limited Platform Information:** While the context mentions BroadWorks®, details about specific features, scalability, or potential limitations of this platform for various business needs are absent, making informed decisions harder for potential clients. **Sole Reliance on Indeed Reviews:** Customer feedback solely from Indeed might offer a limited perspective. Exploring reviews from diverse platforms like Gartner Peer Insights or TrustRadius would provide a more comprehensive view of user experiences, potentially uncovering hidden drawbacks. **Limited Negative Feedback:** User reviews provide limited information about specific aspects users dislike, making it difficult to pinpoint common pain points beyond a few low ratings on GetVoIP. ### Our Review Can BCM One be the one for your business? BCM One's UCaaS solutions have garnered largely favorable feedback for their dependability, adaptability, and capacity to simplify communications across organizations. Users particularly value the comprehensive features of the UCaaSone™ solution, such as its integration with Microsoft Teams, mobile and desktop clients, and advanced analytics with real-time reporting. This, coupled with the company's dedicated "white-glove" service, which includes ongoing technical support and training, makes BCM One a popular choice for businesses seeking to enhance their communication infrastructure. One of the standout features consistently highlighted in user reviews is BCM One's commitment to customer support. The company's dedicated voice engineers and specialists are lauded for their proactive approach in addressing technical issues and providing timely assistance. This client-centric approach is often cited as a key differentiator, with many users praising BCM One for acting as a true extension of their internal IT teams. For instance, one user recounted a situation where BCM One's support team went above and beyond to resolve a complex network issue, ensuring minimal disruption to their business operations. BCM One's UCaaS solutions are particularly well-suited for businesses with hybrid work environments. The platform's robust feature set, including mobile and desktop clients, allows employees to seamlessly connect and collaborate from any location. Additionally, the integration with popular collaboration tools like Microsoft Teams further enhances productivity and streamlines communication workflows. Overall, BCM One's UCaaS solutions are a compelling option for businesses of all sizes looking to modernize their communication systems and empower their workforce with reliable and feature-rich collaboration tools. Show more Is UniVoIP all it's hyped up to be? User reviews from the past year paint a largely positive picture of UniVoIP's UCaaS solution. Users consistently praise its robust feature set, particularly highlighting the convenience of unlimited calls and the responsiveness of customer support. For instance, one user raved about the seamless transition from a legacy VoIP system to UniVoIP's fully integrated solution with Microsoft Teams, emphasizing the ease of deployment and onboarding. Another user lauded the platform's user-friendliness, particularly for managing number assignments and purchasing. However, some users did point out occasional hiccups with call quality and call recording fidelity. Despite these minor drawbacks, UniVoIP's strengths in features and customer support make it a compelling choice for businesses seeking a reliable and feature-rich UCaaS solution, especially those already invested in the Microsoft Teams ecosystem. Show more ### Analyst Rating Summary Overall Scores Based on the research and analysis by SelectHub's team of research analysts, BCM One has an analyst rating of 78\. Our analysts are still gathering data for UniVoIP. 78 we're gathering data Features Comparison **Platform Capabilities** Offers flexible deployment options, scalable architecture, and robust integrations, enabling organizations to customize and optimize their unified communications solutions. 100 we're gathering data **Reporting** Provides valuable insights into usage patterns, call quality, and user behavior, enabling data-driven decisions to optimize communication strategies and improve user experience. 100 we're gathering data **Video Communication** Enables face-to-face collaboration, enhancing remote teamwork, improving communication effectiveness, and fostering stronger relationships. 81 we're gathering data [Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=UCaaS Providers) ### Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=UCaaS Providers) How BCM One compares against the top 5 functional requirements as defined by SelectHub project data. BCM One UniVoIP \+ Add Product [\+ Add Product](https://pmo.selecthub.com/customize-data/?category=UCaaS Providers) Platform Capabilities Reporting Video Communication Voice Communication Voicemail AndMessaging 100 100 81 100 94 0 25 50 75 100 Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Platform Capabilities** Offers flexible deployment options, scalable architecture, and robust integrations, enabling organizations to customize and optimize their unified communications solutions. 100% 0% 0% we're gathering data N/A we're gathering data N/A we're gathering data N/A **Reporting** Provides valuable insights into usage patterns, call quality, and user behavior, enabling data-driven decisions to optimize communication strategies and improve user experience. 100% 0% 0% we're gathering data N/A we're gathering data N/A we're gathering data N/A **Video Communication** Enables face-to-face collaboration, enhancing remote teamwork, improving communication effectiveness, and fostering stronger relationships. 75% 0% 25% we're gathering data N/A we're gathering data N/A we're gathering data N/A **Voice Communication** Provides reliable and high-quality voice services, enhancing productivity, streamlining communication, and improving customer experience. 100% 0% 0% we're gathering data N/A we're gathering data N/A we're gathering data N/A **Voicemail And Messaging** Enables efficient communication and collaboration, allowing users to leave and receive voice messages, send text messages, and access voicemail remotely, improving productivity and flexibility. 89% 0% 11% we're gathering data N/A we're gathering data N/A we're gathering data N/A **Customize This Data For Your Unique Needs** and compare feature capabilities head-to-head [CUSTOMIZE NOW](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=UCaaS Providers) ### Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=UCaaS Providers) Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Integrations** Connects the UCaaS platform with other business applications, streamlining workflows and improving overall communication and collaboration. 67% 0% 33% we're gathering data N/A we're gathering data N/A we're gathering data N/A **Security** Safeguards sensitive communication data and user information, protecting privacy and ensuring secure and reliable communication. 100% 0% 0% we're gathering data N/A we're gathering data N/A we're gathering data N/A **Requirements Summary** Of typical requirements, 87.5% are fully supported out of the box by BCM One including Platform Capabilities, Reporting and Security. We are still evaluating data for UniVoIP at this time. UniVoIP has an analyst rating of and a user sentiment rating of 'excellent' based on 40 reviews, while BCM One has an analyst rating of 78 and a user sentiment rating of 'poor' based on reviews. ### User Sentiment Summary BCM One has a user sentiment rating of based on reviews. UniVoIP has a user sentiment rating of 93 based on 40 reviews. we're gathering data ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 40 reviews Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. we're gathering data 93% of users recommend this product UniVoIP has a 'excellent' User Satisfaction Rating of 93% when considering 40 user reviews from 2 recognized software review sites. User Review Scores **Software Advice, Inc** n/a **4.65** (20) **Capterra Inc** n/a **4.6** (20) ### Awards SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. No awards. UniVoIP stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]() ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Comparison of Top Alternatives [ BCM One Alternatives](https://www.selecthub.com/ucaas-providers/bcm-one/alternatives/) [ UniVoIP Alternatives](https://www.selecthub.com/ucaas-providers/univoip/alternatives/) ### Screenshots ![Screenshots]() ![Screenshots]()![Screenshots]()![Screenshots]() ### Key Features * **Unified Communications as a Service (UCaaS):** Integrates voice, video, messaging, and collaboration tools into a single platform, enhancing team productivity and communication. * **Managed SIP Trunking:** Provides reliable and scalable SIP trunking services, ensuring seamless voice communication with high-quality call routing and redundancy. * **Network Monitoring and Management:** Offers 24/7 proactive monitoring and management of network infrastructure to ensure optimal performance and quick issue resolution. * **SD-WAN Solutions:** Delivers software-defined wide area network solutions that optimize bandwidth usage, improve application performance, and enhance network security. * **Cloud Migration Services:** Assists businesses in transitioning their communication and IT infrastructure to the cloud, ensuring minimal disruption and maximum efficiency. read more... * **Cloud-Based Architecture:** UniVoIP operates entirely in the cloud, eliminating the need for on-premises hardware and enabling seamless scalability. * **Advanced Call Management:** Offers features like call forwarding, call screening, and voicemail-to-email to enhance communication efficiency. * **Unified Messaging:** Integrates voicemail, email, and fax into a single platform, streamlining message management. * **Video Conferencing:** Supports high-definition video calls and meetings, facilitating face-to-face interactions regardless of location. * **Mobile App Support:** Provides a mobile application for iOS and Android, allowing users to stay connected on the go. read more... ### Top Alternatives in UCaaS Providers [ 8x8 XCaaS ](https://www.selecthub.com/p/ucaas-providers/8x8-xcaas/) [ AirePBX ](https://www.selecthub.com/p/cloud-phone-systems/airepbx/) [ Allied Telecom ](https://www.selecthub.com/p/ucaas-providers/allied-telecom/) [ Altaworx ](https://www.selecthub.com/p/ucaas-providers/altaworx/) [ AspenUC ](https://www.selecthub.com/p/ucaas-providers/aspenuc/) [ AT&T Unified Messaging ](https://www.selecthub.com/p/ucaas-providers/at-t-unified-messaging/) [ Avaya UCaaS ](https://www.selecthub.com/p/ucaas-providers/avaya-ucaas/) [ BluIP ](https://www.selecthub.com/p/ucaas-providers/bluip/) [ cpITelecom ](https://www.selecthub.com/p/ucaas-providers/cpitelecom/) [ Crosswind VOIP ](https://www.selecthub.com/p/ucaas-providers/crosswind-voip/) [ CxC 3CX ](https://www.selecthub.com/p/cloud-pbx-software/cxc-3cx/) [ Dialpad Ai Voice ](https://www.selecthub.com/p/business-phone-systems/dialpad-ai-voice/) [ EnTelegent Solutions ](https://www.selecthub.com/p/ucaas-providers/entelegent-solutions/) [ Exponential-e ](https://www.selecthub.com/p/ucaas-providers/exponential-e/) [ FirstComm ](https://www.selecthub.com/p/ucaas-providers/firstcomm/) [ Frontier Enterprise ](https://www.selecthub.com/p/ucaas-providers/frontier-enterprise/) [ Fusion Connect ](https://www.selecthub.com/p/ucaas-providers/fusion-connect/) [ GoToConnect ](https://www.selecthub.com/p/cloud-phone-systems/gotoconnect/) [ Intermedia Unite ](https://www.selecthub.com/p/ucaas-providers/intermedia-unite/) [ LightSpar ](https://www.selecthub.com/p/ucaas-providers/lightspar/) ### Related Categories BCM One and UniVoIP can also be found with other leading products in these categories: [ Team Collaboration Tools ](https://www.selecthub.com/c/team-collaboration-tools/) [ Team Communication Software ](https://www.selecthub.com/c/team-communication-software/) [ VoIP Providers ](https://www.selecthub.com/c/voip-providers/) Show more [ Business Phone Systems ](https://www.selecthub.com/c/business-phone-systems/) [ Call Center Software ](https://www.selecthub.com/c/call-center-software/) [ Team Collaboration Tools ](https://www.selecthub.com/c/team-collaboration-tools/) [ Team Communication Software ](https://www.selecthub.com/c/team-communication-software/) Show more ### Head-to-Head Comparison ![BCM One Software Tool]() ![Allied Telecom Software Tool]() [BCM One VS Allied Telecom](https://www.selecthub.com/ucaas-providers/bcm-one-vs-allied-telecom/) ![BCM One Software Tool]() ![BluIP Software Tool]() [BCM One VS BluIP](https://www.selecthub.com/ucaas-providers/bcm-one-vs-bluip/) ![BCM One Software Tool]() ![Fusion Connect Software Tool]() [BCM One VS Fusion Connect](https://www.selecthub.com/ucaas-providers/fusion-connect-vs-bcm-one/) ![BCM One Software Tool]() ![Intermedia Unite Software Tool]() [BCM One VS Intermedia Unite](https://www.selecthub.com/ucaas-providers/intermedia-unite-vs-bcm-one/) ![BCM One Software Tool]() ![Lumen Technologies Software Tool]() [BCM One VS Lumen Technologies](https://www.selecthub.com/ucaas-providers/lumen-technologies-vs-bcm-one/) ![BCM One Software Tool]() ![NetWolves Software Tool]() [BCM One VS NetWolves](https://www.selecthub.com/ucaas-providers/bcm-one-vs-netwolves/) ![BCM One Software Tool]() ![New Horizon Communications Software Tool]() [BCM One VS New Horizon Communications](https://www.selecthub.com/ucaas-providers/bcm-one-vs-new-horizon-communications/) ![BCM One Software Tool]() ![NWN Carousel Software Tool]() [BCM One VS NWN Carousel](https://www.selecthub.com/ucaas-providers/bcm-one-vs-nwn-carousel/) ![BCM One Software Tool]() ![Peerless Network Software Tool]() [BCM One VS Peerless Network](https://www.selecthub.com/ucaas-providers/peerless-network-vs-bcm-one/) ![BCM One Software Tool]() ![Sangoma Software Tool]() [BCM One VS Sangoma](https://www.selecthub.com/ucaas-providers/sangoma-vs-bcm-one/) ![BCM One Software Tool]() ![Spectrum Enterprise Software Tool]() [BCM One VS Spectrum Enterprise](https://www.selecthub.com/ucaas-providers/spectrum-enterprise-vs-bcm-one/) ![BCM One Software Tool]() ![Vonage Business Communications Software Tool]() [BCM One VS Vonage Business Communications](https://www.selecthub.com/ucaas-providers/bcm-one-vs-vonage-business-communications/) **About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() [ Build Your Requirements](https://pmo.selecthub.com/software-requirements/?category=UCaaS%20Providers&campaign%5Fname=UCaaS%20Requirements) ![SelectHub Products Cost and Pricing Guide]() [ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=UCaaS%20Providers) **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Tier 2:** Supported with workarounds or add-ons that may require additional costs. Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 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