Benefits and Insights

Why use Oracle SCM Cloud?

Key differentiators & advantages of Oracle SCM Cloud

  • Flexbile Installation: Allows users to choose the components to be installed and the modules required to integrate the full-system into operations to improve supply chain functions. Each component is supported by Oracle’s support guarantee, which provides access to all the support needed, regardless of the selected integration. 
  • Leverage the Cloud: Offers mobile access to important supply chain data to safely back-up critical information while having access from anywhere at any time. 
  • Surpass Goals: Delivers a suite of tools to move supply chain planning and other management practices to a new level. Cut costs, boost productivity throughout the supply chain and gain visibility into important customer service metrics. 
  • Incorportate New Technologies: Includes modern technology like machine learning, AI and blockchain support into regular supply chain operations to get ahead of the curve. 
  • Digitize Supply Chain: Supports digital data exchange to decrease daily operational costs. The supply chain can function quicker with fewer costs without on-site maintenance and older analog file organization systems. 

Industry Expertise

Oracle serves a variety of high profile clients, and it has been named a Leader in the Gartner Magic Quadrant.

Key Features

  • Collaboration and Visibility: Increased data visibility allows managers to plan and forecast efficiently. Maintain contact with clients and partners with a messaging system that links businesses. Better collaboration between employees enforces better collaborative planning for the entire supply chain. 
  • Distribution Planning: Gain access to world-class planning tools and quickly respond to demand changes. Plan ahead to reduce inventory and prevent detrimental issues with manufacturing. 
  • Manage Demand: Enables users to forecast the products needed using its demand management toolset, helping companies stay ahead of market changes and become driven by it. 
  • Promotion Management: Its data-mining capabilities can help discover successful promotion tactics for various operations to maximize ROI. Data from sales points can be measured and used to predict strong promotion strategies. 
  • Transportation Management: Optimize shipments across all methods, regardless of the transport mode through its transportation management. Reduces the complexity of fleet management while boosting carrier sourcing. 
  • Warehouse Management: Real-time visibility into warehousing processes strengthens accuracy and reduces daily costs. Automates several time-intensive operations and helps task employees with more essential duties. 

Suite Support

mail_outlineEmail: Email support is available through Oracle’s support section, questions will be answered by technicians as quickly as possible.
phonePhone: It provides phone support for both technical and non-technical questions from the users.
schoolTraining: It offers training avenues like live virtual classes and step-by-step learning guides. A support subscription also unlocks a library of training videos.
local_offerTickets: Tickets can be submitted through My Oracle Support page, which requires purchased support or an active cloud subscription. Customers can also access My Oracle Support Community.

Oracle SCM Cloud Reviews

Average customer reviews & user sentiment summary:

149 reviews


of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.


  • User-Friendly Interface: It offers an easy to use, intuitive and configurable user-interface, as noted by around 92% of reviewers who mention UI.
  • Navigation: It is easy to navigate throughout the application, as stated by 100% of the users.
  • Latest Upgrades: It keeps the cloud updated through seamless upgrades, as observed by more than 71% of the users specifying upgrades.
  • Security: All users who refer to security report that it offers an enhanced security architecture.


  • Integration: The integration process is cumbersome, as stated by more than 55% of reviewers who specify integration.
  • Reporting: Over 57% of reviewers who refer to reporting note that it lacks flexible reporting capabilities.
  • Speed: Its slow speed is unable to handle large volumes of data, as noted by 80% of the users mentioning speed.
  • Customization: It has limited scope for customization, as specified by around 87% of reviewers who refer to customization.

Researcher's Summary:

Oracle SCM Cloud optimizes business performance by connecting supply networks with a suite of cloud applications. It extends an advanced security architecture throughout the supply chain to keep its customers safe and easy navigation capabilities maintain a smooth customer experience. Many reviewers have noted that it requires more speed to manage large volumes of data. Also, its restricted customization and integration capabilities can hinder improvement. Overall, it’s a user-friendly solution that provides the latest upgrades for enhanced supply chain management.

User Sentiment i

Based on 149 reviews:

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