[Home](https://www.selecthub.com/) \> [POS](https://www.selecthub.com/category/pos/) \> [Spa Software](https://www.selecthub.com/c/spa-software/) \> [Phorest](https://www.selecthub.com/p/spa-software/phorest/) \> Phorest vs Neko 

#  Phorest vs Neko 

 Last Updated: May 25th, 2026 

Our analysts compared [Phorest](https://www.selecthub.com/p/spa-software/phorest/) vs [Neko](https://www.selecthub.com/p/spa-software/neko-salon/) based on data from our 400+ point analysis of [Spa Software](https://www.selecthub.com/c/spa-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Spa Software&cta=spa-software).

[Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Screenshots](#product-screenshots) 

Remove Add to Compare 

[![Phorest Software Tool](https://cdn.selecthub.com/products/4e6954f3e5fd0d7498210d63d2d4180c-4c7d51029b6aeda7557b3773ac4c8802/resources/original/logo.svg?1749009378)](https://www.selecthub.com/p/spa-software/phorest/)

[ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) 

Remove Add to Compare 

[![Neko Software Tool](https://cdn.selecthub.com/products/4b6e16d36f691eec61154d01871cec76-b31d6b5d0f37ad4e13b258dd64a4645a/resources/normal/logo.png?1744306427)](https://www.selecthub.com/p/spa-software/neko-salon/)

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Spa+Software&product%5Fname=Phorest&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4e6954f3e5fd0d7498210d63d2d4180c-4c7d51029b6aeda7557b3773ac4c8802%2Fresources%2Foriginal%2Flogo.svg%3F1749009378) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Spa+Software&product%5Fname=Phorest&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4e6954f3e5fd0d7498210d63d2d4180c-4c7d51029b6aeda7557b3773ac4c8802%2Fresources%2Foriginal%2Flogo.svg%3F1749009378) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Spa+Software&product%5Fname=Phorest&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4e6954f3e5fd0d7498210d63d2d4180c-4c7d51029b6aeda7557b3773ac4c8802%2Fresources%2Foriginal%2Flogo.svg%3F1749009378&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Spa+Software&product%5Fname=Phorest&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4e6954f3e5fd0d7498210d63d2d4180c-4c7d51029b6aeda7557b3773ac4c8802%2Fresources%2Foriginal%2Flogo.svg%3F1749009378&price=2) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Spa+Software&product%5Fname=Neko&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4b6e16d36f691eec61154d01871cec76-b31d6b5d0f37ad4e13b258dd64a4645a%2Fresources%2Fnormal%2Flogo.png%3F1744306427) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Spa+Software&product%5Fname=Neko&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4b6e16d36f691eec61154d01871cec76-b31d6b5d0f37ad4e13b258dd64a4645a%2Fresources%2Fnormal%2Flogo.png%3F1744306427) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Spa+Software&product%5Fname=Neko&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4b6e16d36f691eec61154d01871cec76-b31d6b5d0f37ad4e13b258dd64a4645a%2Fresources%2Fnormal%2Flogo.png%3F1744306427&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Spa+Software&product%5Fname=Neko&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F4b6e16d36f691eec61154d01871cec76-b31d6b5d0f37ad4e13b258dd64a4645a%2Fresources%2Fnormal%2Flogo.png%3F1744306427&price=2) 

###  Products Insights

 Product Ranking 

## #2

 among all   
 Spa Software

## #6

 among all   
 Spa Software

[Find out who the leaders are](https://pmo.selecthub.com/request-custom-scorecard?post%5Ftype=auto%5Fvs%5Farticle&category%5Fslug=spa-software&product%5Fslug=phorest&category=Spa+Software) 

 Price Starts From

$99 Monthly 

[ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Phorest&category=Spa Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/4e6954f3e5fd0d7498210d63d2d4180c-4c7d51029b6aeda7557b3773ac4c8802/resources/original/logo.svg?1749009378) 

$30 Monthly 

[ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Neko&category=Spa Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/4b6e16d36f691eec61154d01871cec76-b31d6b5d0f37ad4e13b258dd64a4645a/resources/normal/logo.png?1744306427) 

 Pros

 What we like about Phorest and Neko:

**Appointment Management:** Phorest streamlines appointment scheduling, reduces overbooking, and offers online booking options, including integration with Facebook, making it convenient for both salons and clients.

**Client Engagement:** The software provides tools to effectively engage clients, including automated appointment reminders, personalized SMS and email campaigns, and a loyalty program to encourage repeat business.

**Business Growth:** Phorest offers marketing tools that help salons attract new customers and drive business growth. Features include targeted email and SMS campaigns, social media integration, and online reputation management.

**User-Friendly Interface:** The software is designed with a modern and intuitive interface that is easy to navigate and use, even for staff members who are not tech-savvy.

**Easy to Use:** User reviews consistently praise how easy and intuitive the Neko platform is to navigate and operate, even for those who aren't tech-savvy. 

**Customizable:** Neko offers a high degree of customization, allowing businesses to tailor the software to their specific needs and preferences, from appointment types to reminder settings.

**Client Management:** Neko excels at storing client information, tracking appointments, and managing communications, making it simple to maintain detailed client records and enhance customer relationships.

**Appointment Scheduling:** The software streamlines the booking process with online booking options, automated reminders (through SMS and email), and calendar synchronization, reducing no-shows and improving staff efficiency.

 Cons

 What we dislike about Phorest and Neko:

**Receipt Headaches:** Users have reported difficulties with reprinting receipts, which can be a hassle during busy periods or when dealing with customer inquiries.

**Overtime Calculation Issues:** Some users have found the software's overtime calculation features to be inaccurate or cumbersome, leading to potential payroll discrepancies.

**Limited Social Media Sync:** While Phorest offers social media marketing tools, its synchronization with popular platforms could be more robust, limiting seamless cross-platform promotion.

**Sales Platform Integration:** The software's integration with popular online selling platforms could be improved for a more streamlined experience.

**Limited Features:** User reviews report that Neko lacks some desirable features, such as notifications for low SMS credits, which can be inconvenient for businesses that rely on text message communication.

**Customer Support Issues:** Some user reviews highlight inconsistent experiences with customer support, describing it as unhelpful and advocating a "work it out yourself" approach, which might be a concern for users who require assistance.

###  Our Review

 Is Phorest the "forest" through which your salon can grow? User reviews from the last year suggest that while Phorest might not be a walk in the park, it offers a robust set of tools for salon management. Users rave about its user-friendly interface, particularly praising its intuitive appointment booking system and integrated point-of-sale. Its social media integration, a key differentiator, empowers salons to effortlessly schedule appointments and engage clients online, directly impacting business growth. One user even described the transition from Booker, a competitor, to Phorest as "astounding" due to Phorest's superior functionality and user experience. However, like a tangled thicket, Phorest has its thorns. Some users have reported difficulties with the mobile booking feature, especially for salons with independent stylists. Others yearn for more comprehensive financial reporting and streamlined receipt management. A few users expressed frustration with occasional synchronization issues between Phorest and external platforms like social media for payroll. Despite these drawbacks, Phorest is generally lauded for its comprehensive features, intuitive design, and exceptional customer support. Phorest is best suited for salon owners seeking a user-friendly, all-in-one solution to manage appointments, marketing, and client interactions, particularly those who value seamless online booking and social media integration. 

 Show more 

 Is Neko the cat's meow when it comes to salon management software? User reviews from the past year overwhelmingly suggest that it is. Customers consistently praise Neko for its user-friendly interface, affordability, and top-notch customer support. One user, having used many other systems in the past, raves about Neko's value for money, stating that it "meets all my requirements." This sentiment is echoed by many others who highlight the software's intuitive design, making it easy for both staff and clients to navigate. Neko's strength lies in its simplicity and comprehensive features. Users particularly appreciate the online booking system, which streamlines the appointment process and reduces no-shows through automated reminders. The software's customizable client cards, allowing for detailed record-keeping, are another major plus. While some users mention occasional issues with reminder notifications, the overall consensus points to Neko's effectiveness in simplifying salon operations. Neko is a purr-fect fit for salons of all sizes, especially those looking for an affordable and easy-to-use solution. Its intuitive design and robust features make it a valuable tool for managing appointments, clients, and staff, ultimately allowing salon owners to focus on what they do best - providing excellent service. 

 Show more 

###  User Sentiment Summary

 Phorest has a user sentiment rating of 95 based on 439 reviews. Neko has a user sentiment rating of 86 based on 14 reviews. 

![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 439 reviews 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 14 reviews 

 Synopsis

 Evaluating all review platforms, our market analysts have compiled the following user sentiment data.

 95%

of users recommend this product

 Phorest has a 'excellent' User Satisfaction Rating of 95% when considering 439 user reviews from 2 recognized software review sites.

 86%

of users recommend this product

 Neko has a 'great' User Satisfaction Rating of 86% when considering 14 user reviews from 1 recognized software review sites.

 User Review Scores

**G2.com, Inc** 

**4.4** (30) 

n/a 

**Capterra Inc** 

**4.8** (409) 

**4.3** (14) 

###  Awards

SelectHub awards earned by these products based on a comprehensive analysis by our research analysts.

 Phorest stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. 

![User Favorite Award]()

No awards.

###  Product Assistance

 Training Resources

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

 Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

###  Product Basics

 Company Size 

 i

Small

Medium

Large

Small

Medium

Large

 Platforms Supported

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

 Deployment Supported

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

 Comparison of Top Alternatives

[ Phorest Alternatives](https://www.selecthub.com/spa-software/phorest/alternatives/) 

[ Neko Alternatives](https://www.selecthub.com/spa-software/neko-salon/alternatives/) 

###  Screenshots

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

![Screenshots]()![Screenshots]() 

###  Key Features

* **Appointment Scheduling:** Easily manage bookings with a user-friendly calendar interface that supports drag-and-drop functionality.
* **Client Management:** Maintain detailed client profiles, including service history, preferences, and contact information.
* **Point of Sale (POS):** Integrated POS system for seamless transactions, inventory management, and sales tracking.
* **Marketing Suite:** Automated email and SMS marketing campaigns to engage clients and promote services.
* **Online Booking:** Allow clients to book appointments online through a customizable booking widget on your website or social media pages.

 read more... 

* **Appointment Scheduling:** Offers a user-friendly calendar interface that allows for easy booking, rescheduling, and cancellation of appointments.
* **Client Management:** Maintains detailed client profiles, including contact information, service history, and preferences, to enhance personalized service.
* **Inventory Tracking:** Monitors stock levels in real-time, helping manage product orders and reduce waste through automated alerts.
* **Point of Sale (POS) Integration:** Seamlessly processes transactions with support for multiple payment methods, including credit cards and digital wallets.
* **Staff Management:** Facilitates employee scheduling, tracks hours worked, and manages payroll efficiently.

 read more... 

###  Top Alternatives in Spa Software 

[  Agilysys Spa ](https://www.selecthub.com/p/spa-software/agilysys-spa/) [  Beauty Pro ](https://www.selecthub.com/p/spa-software/beauty-pro/) [  Booker ](https://www.selecthub.com/p/spa-software/booker-by-mindbody/) [  Concept Spa & Leisure ](https://www.selecthub.com/p/spa-software/concept-spa-leisure/) [  DaySmart Salon ](https://www.selecthub.com/p/spa-software/daysmart-salon/) [  DaySmart Spa ](https://www.selecthub.com/p/spa-software/daysmart-spa/) [  GlossGenius ](https://www.selecthub.com/p/spa-software/glossgenius/) [  MioSalon ](https://www.selecthub.com/p/spa-software/miosalon/) [  Neko ](https://www.selecthub.com/p/spa-software/neko-salon/) [  RB Control Systems ](https://www.selecthub.com/p/spa-software/rb-control-systems/) 

###  Head-to-Head Comparison

![Phorest Software Tool]() 

![Beauty Pro Software Tool]() 

[Phorest VS Beauty Pro](https://www.selecthub.com/spa-software/phorest-vs-beauty-pro/) 

![Phorest Software Tool]() 

![DaySmart Salon Software Tool]() 

[Phorest VS DaySmart Salon](https://www.selecthub.com/spa-software/phorest-vs-daysmart-salon/) 

![Phorest Software Tool]() 

![DaySmart Spa Software Tool]() 

[Phorest VS DaySmart Spa](https://www.selecthub.com/spa-software/phorest-vs-daysmart-spa/) 

![Phorest Software Tool]() 

![GlossGenius Software Tool]() 

[Phorest VS GlossGenius](https://www.selecthub.com/spa-software/glossgenius-vs-phorest/) 

![Phorest Software Tool]() 

![Neko Software Tool]() 

[Phorest VS Neko](https://www.selecthub.com/spa-software/phorest-vs-neko-salon/) 

![Phorest Software Tool]() 

![Salonist Software Tool]() 

[Phorest VS Salonist](https://www.selecthub.com/spa-software/phorest-vs-salonist/) 

**About SelectHub (and our data)** 

We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

![SelectHub Products Reporting and Analytics]() 

![SelectHub Products Cost and Pricing Guide]() 

**Tier 1:**  
 Fully/moderately supported out-of-the-box allowing for quick and easy deployment.  
Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Tier 2:**  
 Supported with workarounds or add-ons that may require additional costs.  
Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. 

**Tier 3:**  
 Requires partner integrations or custom development that is often at an additional cost.  
Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

[Close](#) 

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