[Home](https://www.selecthub.com/) \> [Marketing Automation](https://www.selecthub.com/category/marketing-automation/) \> [SMS Marketing Software](https://www.selecthub.com/c/sms-marketing-software/) \> [EZ Texting](https://www.selecthub.com/p/sms-marketing-software/ez-texting/) \> EZ Texting vs MessageDesk # EZ Texting vs MessageDesk Last Updated: May 11th, 2026 Our analysts compared [EZ Texting](https://www.selecthub.com/p/sms-marketing-software/ez-texting/) vs [MessageDesk](https://www.selecthub.com/p/sms-marketing-software/messagedesk/) based on data from our 400+ point analysis of [SMS Marketing Software](https://www.selecthub.com/c/sms-marketing-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=SMS Marketing Software&cta=sms-marketing-software). [Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [Screenshots](#product-screenshots) Remove Add to Compare [![EZ Texting Software Tool](https://cdn.selecthub.com/products/17f7e7fcee1365802f541af4470ec23e-0bae7a96a9a858d9e625a9a3276f6d9b/resources/normal/logo.png?1735885683)](https://www.selecthub.com/p/sms-marketing-software/ez-texting/) Remove Add to Compare [![MessageDesk Software Tool](https://cdn.selecthub.com/products/987b817caf9443a64771fecd43472229-b47c01bef20bc5ece1b3785c260dd14c/resources/normal/logo.png?1727919317)](https://www.selecthub.com/p/sms-marketing-software/messagedesk/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=SMS+Marketing+Software&product%5Fname=EZ%2BTexting&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F17f7e7fcee1365802f541af4470ec23e-0bae7a96a9a858d9e625a9a3276f6d9b%2Fresources%2Fnormal%2Flogo.png%3F1735885683) [Demo](https://pmo.selecthub.com/get-product-demo/?category=SMS+Marketing+Software&product%5Fname=EZ%2BTexting&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F17f7e7fcee1365802f541af4470ec23e-0bae7a96a9a858d9e625a9a3276f6d9b%2Fresources%2Fnormal%2Flogo.png%3F1735885683) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=SMS+Marketing+Software&product%5Fname=EZ%2BTexting&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F17f7e7fcee1365802f541af4470ec23e-0bae7a96a9a858d9e625a9a3276f6d9b%2Fresources%2Fnormal%2Flogo.png%3F1735885683&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=SMS+Marketing+Software&product%5Fname=EZ%2BTexting&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F17f7e7fcee1365802f541af4470ec23e-0bae7a96a9a858d9e625a9a3276f6d9b%2Fresources%2Fnormal%2Flogo.png%3F1735885683&price=2) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=SMS+Marketing+Software&product%5Fname=MessageDesk&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F987b817caf9443a64771fecd43472229-b47c01bef20bc5ece1b3785c260dd14c%2Fresources%2Fnormal%2Flogo.png%3F1727919317) [Demo](https://pmo.selecthub.com/get-product-demo/?category=SMS+Marketing+Software&product%5Fname=MessageDesk&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F987b817caf9443a64771fecd43472229-b47c01bef20bc5ece1b3785c260dd14c%2Fresources%2Fnormal%2Flogo.png%3F1727919317) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=SMS+Marketing+Software&product%5Fname=MessageDesk&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F987b817caf9443a64771fecd43472229-b47c01bef20bc5ece1b3785c260dd14c%2Fresources%2Fnormal%2Flogo.png%3F1727919317&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=SMS+Marketing+Software&product%5Fname=MessageDesk&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F987b817caf9443a64771fecd43472229-b47c01bef20bc5ece1b3785c260dd14c%2Fresources%2Fnormal%2Flogo.png%3F1727919317&price=2) ### Products Insights Overall Rating Comparison [ Analyst Rating 76 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (1038 Reviews) ](#user-sentiment-section) [ Analyst Rating 74 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (47 Reviews) ](#user-sentiment-section) Price Starts From $75 Monthly [ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=EZ Texting&category=SMS Marketing Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/17f7e7fcee1365802f541af4470ec23e-0bae7a96a9a858d9e625a9a3276f6d9b/resources/normal/logo.png?1735885683) $29 Monthly [ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=MessageDesk&category=SMS Marketing Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/987b817caf9443a64771fecd43472229-b47c01bef20bc5ece1b3785c260dd14c/resources/normal/logo.png?1727919317) Pros What we like about EZ Texting and MessageDesk: **Easy to Use:** User reviews highlight EZ Texting's intuitive design and user-friendly interface, making it simple to navigate and use, even for beginners. **Templates:** User reviews praise EZ Texting's pre-built templates, which simplify the process of creating professional-looking messages. **Integrations:** EZ Texting integrates with popular business platforms like HubSpot and Salesforce, allowing for seamless workflows. **Easy Number Integration:** MessageDesk seamlessly works with your current business landline or VoIP number, eliminating the hassle of porting or switching providers. **Team Collaboration:** A shared SMS inbox lets teams manage messages, assign conversations, and track communication history from a central platform. **Automated Messaging:** Streamline tasks like appointment reminders and payment notifications with automated text messages, freeing up time for other priorities. **Text Message Templates:** Pre-written message templates for common communications like out-of-office replies or new customer greetings, can be personalized and sent quickly. Cons What we dislike about EZ Texting and MessageDesk: **Customer Service Concerns:** User reviews highlight potential issues with EZ Texting's customer service, including slow response times and difficulties in setting up the service, leading to frustration and delays for businesses. **Limited Integrations:** EZ Texting may fall short in terms of seamless integration with other business platforms compared to competitors. This limitation could necessitate workarounds using third-party tools like Zapier, potentially adding complexity for users. **Limited Conversation Continuity:** Users have expressed a desire for enhanced conversation continuity, where conversations remain open even after a response is sent, allowing for a more natural flow of interaction. **Contact Card Organization:** Some users seek more customizable organization options within contact cards, such as the ability to prioritize or reposition custom fields for quicker access to key information. ### Our Review Is EZ Texting really easy peasy to use, or does it leave users feeling like they need to hit the text-message brakes? User reviews from the past year reveal a mixed bag of opinions on this SMS marketing platform. While many users appreciate the platform's intuitive interface, which makes it easy to navigate, and the availability of pre-designed templates and personalization options, some have pointed out areas where EZ Texting misses the mark. The platform's pricing structure has left some users feeling like they aren't getting the best bang for their buck, with several reviewers citing the higher per-text rates as a drawback, especially for businesses with high texting volumes. Additionally, while EZ Texting boasts a wide array of integrations, some users have found the reliance on Zapier for certain integrations to be a bit of a pain point, especially for those who aren't tech-savvy. One of EZ Texting's standout features is its comprehensive analytics dashboard, which provides valuable insights into campaign performance. Users highlight the ability to track key metrics like open rates and click-through rates, allowing them to fine-tune their strategies for better results. This data-driven approach is essential for businesses looking to maximize their SMS marketing ROI. However, customer service is an area where EZ Texting seems to have some work to do, according to some users. While many commend the knowledgeable and helpful representatives, there have been consistent reports of delayed response times and difficulties in resolving specific account issues. This inconsistency in customer support can be a cause for concern, especially for businesses that rely heavily on prompt assistance. Overall, EZ Texting is best suited for businesses that prioritize ease of use and a wide range of features, even if it comes at a slightly higher cost. Its intuitive interface, coupled with its robust analytics and automation capabilities, makes it a solid choice for businesses looking to streamline their SMS marketing efforts. However, businesses operating on a tight budget or requiring swift customer support might want to explore alternative options before committing to EZ Texting. Show more Is MessageDesk the right message for your business? User reviews from the last year suggest that MessageDesk is a solid option for businesses looking to add texting to their existing phone systems. Users rave about its user-friendly interface and the convenience of a shared team inbox, which allows for seamless collaboration and efficient customer interaction. One standout feature is the ability to schedule text messages, a godsend for busy entrepreneurs who need to send appointment reminders or marketing blasts at specific times. However, some users have pointed out that MessageDesk requires a bit of a learning curve during the initial setup and training phase. This might be a slight drawback for businesses looking for a plug-and-play solution. Despite this minor hiccup, MessageDesk shines in its ability to integrate with existing landlines and VoIP numbers, eliminating the hassle of number porting or switching carriers. This is a major plus for businesses that want to maintain brand consistency and avoid disrupting their existing communication flow. While MessageDesk might not be the cheapest kid on the block, its robust features and reliable performance make it a worthwhile investment for businesses serious about leveraging the power of text message marketing and communication. Its suitability shines brightest for small to medium-sized businesses that can extract maximum value from its comprehensive features without feeling overwhelmed by its capabilities. Show more ### Analyst Rating Summary Overall Scores Based on the research and analysis by SelectHub's team of research analysts, EZ Texting has an analyst rating of 76\. By comparison MessageDesk has an analyst rating of 74. 76 74 Features Comparison **Campaign Management** Streamlines campaign creation, scheduling, and execution, enabling businesses to efficiently deliver targeted text messages to their audience. 100 78 **Contact Management** Centralizes and organizes contact information, enabling businesses to segment their audience and deliver personalized text messages. 100 100 **Message Customization** Empowers businesses to create personalized text messages, increasing engagement and driving higher conversion rates. 100 100 [Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=SMS Marketing Software) Strengths The best features of EZ Texting and MessageDesk as judged by user reviews and analyst validation. Campaign Management Contact Management Message Customization Reporting Security Contact Management Message Customization Platform Capabilities Reporting Security ### Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=SMS Marketing Software) How EZ Texting and MessageDesk compare against the top 5 functional requirements as defined by SelectHub project data. EZ Texting MessageDesk \+ Add Product [\+ Add Product](https://pmo.selecthub.com/customize-data/?category=SMS Marketing Software) Campaign Management Contact Management Message Customization Platform Capabilities Reporting 100 100 100 60 100 78 100 100 100 100 0 25 50 75 100 Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Campaign Management** Streamlines campaign creation, scheduling, and execution, enabling businesses to efficiently deliver targeted text messages to their audience. 100% 0% 0% 78% 0% 22% **Contact Management** Centralizes and organizes contact information, enabling businesses to segment their audience and deliver personalized text messages. 100% 0% 0% 100% 0% 0% **Message Customization** Empowers businesses to create personalized text messages, increasing engagement and driving higher conversion rates. 100% 0% 0% 100% 0% 0% **Platform Capabilities** Offers cross-platform compatibility, enabling businesses to manage and execute campaigns from various devices and operating systems. 60% 0% 40% 100% 0% 0% **Reporting** Provides detailed analytics and reporting, enabling businesses to measure campaign performance, track key metrics, and optimize future strategies. 100% 0% 0% 100% 0% 0% **Customize This Data For Your Unique Needs** and compare feature capabilities head-to-head [CUSTOMIZE NOW](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=SMS Marketing Software) ### Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=SMS Marketing Software) Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Integration And Extensibility** Seamlessly integrates with other marketing and CRM tools, streamlining workflows and providing a comprehensive view of customer interactions. 71% 0% 29% 43% 0% 57% **Security** Prioritizes data security, safeguarding sensitive customer information through robust encryption and compliance with industry standards. 100% 0% 0% 100% 0% 0% **Requirements Summary** Of typical requirements, 87.5% are fully supported out of the box by EZ Texting including Campaign Management, Contact Management and Message Customization. MessageDesk supports 77.5% and excels at Contact Management, Message Customization and Platform Capabilities. EZ Texting has an analyst rating of 76 and a user sentiment rating of 'great' based on 1038 reviews, while MessageDesk has an analyst rating of 74 and a user sentiment rating of 'excellent' based on 47 reviews. ### User Sentiment Summary EZ Texting has a user sentiment rating of 89 based on 1038 reviews. MessageDesk has a user sentiment rating of 95 based on 47 reviews. ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 1038 reviews ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 47 reviews Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 89% of users recommend this product EZ Texting has a 'great' User Satisfaction Rating of 89% when considering 1038 user reviews from 3 recognized software review sites. 95% of users recommend this product MessageDesk has a 'excellent' User Satisfaction Rating of 95% when considering 47 user reviews from 2 recognized software review sites. User Review Scores **G2.com, Inc** **4.5** (689) **4.7** (34) **Software Advice, Inc** **4.3** (127) n/a **GetApp** **4.4** (222) n/a **Capterra Inc** n/a **4.8** (13) ### Awards SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. No awards. MessageDesk stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]() ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Comparison of Top Alternatives [ EZ Texting Alternatives](https://www.selecthub.com/sms-marketing-software/ez-texting/alternatives/) [ MessageDesk Alternatives](https://www.selecthub.com/sms-marketing-software/messagedesk/alternatives/) ### Screenshots ![Screenshots]()![Screenshots]()![Screenshots]() ![Screenshots]() ### Key Features * **Contact Management:** Easily import and organize your contact lists with segmentation options for targeted messaging. * **Text Scheduling:** Plan and schedule messages in advance to ensure timely delivery without manual intervention. * **Keyword Campaigns:** Create and manage keyword-based campaigns to engage audiences and grow your subscriber list. * **Two-Way Messaging:** Facilitate real-time conversations with customers through interactive two-way messaging capabilities. * **Analytics Dashboard:** Access detailed analytics to track campaign performance, including delivery rates and engagement metrics. read more... * **Two-Way Messaging:** Engage in real-time conversations with customers, allowing for seamless communication and quick responses. * **Scheduled Messages:** Plan and automate your text messages to be sent at specific times, ensuring timely communication without manual intervention. * **Message Templates:** Create and save reusable text templates to streamline your messaging process and maintain consistency in communication. * **Contact Management:** Organize and manage your contacts efficiently with tagging and segmentation features for targeted messaging. * **Group Messaging:** Send messages to multiple recipients at once, making it easy to reach larger audiences without individual effort. read more... ### Top Alternatives in SMS Marketing Software [ Attentive ](https://www.selecthub.com/p/sms-marketing-software/attentive-sms/) [ Bubble ](https://www.selecthub.com/p/sms-marketing-software/bubble/) [ Heymarket ](https://www.selecthub.com/p/sms-marketing-software/heymarket/) [ Message Broadcast ](https://www.selecthub.com/p/customer-engagement-platforms/message-broadcast/) [ MessageDesk ](https://www.selecthub.com/p/sms-marketing-software/messagedesk/) [ Postscript ](https://www.selecthub.com/p/sms-marketing-software/postscript-io/) [ Sakari ](https://www.selecthub.com/p/sms-marketing-software/sakari/) [ Salesmsg ](https://www.selecthub.com/p/sms-marketing-software/salesmsg/) [ SimpleTexting ](https://www.selecthub.com/p/sms-marketing-software/simpletexting/) [ SlickText ](https://www.selecthub.com/p/sms-marketing-software/slicktext/) [ Text Request ](https://www.selecthub.com/p/sms-marketing-software/text-request/) [ Textedly ](https://www.selecthub.com/p/sms-marketing-software/textedly/) [ Textla ](https://www.selecthub.com/p/sms-marketing-software/textla/) [ Textmagic ](https://www.selecthub.com/p/sms-marketing-software/textmagic/) [ TextUs ](https://www.selecthub.com/p/sms-marketing-software/textus/) ### Head-to-Head Comparison ![EZ Texting Software Tool]() ![Attentive Software Tool]() [EZ Texting VS Attentive](https://www.selecthub.com/sms-marketing-software/ez-texting-vs-attentive-sms/) ![EZ Texting Software Tool]() ![Heymarket Software Tool]() [EZ Texting VS Heymarket](https://www.selecthub.com/sms-marketing-software/ez-texting-vs-heymarket/) ![EZ Texting Software Tool]() ![MessageDesk Software Tool]() [EZ Texting VS MessageDesk](https://www.selecthub.com/sms-marketing-software/ez-texting-vs-messagedesk/) ![EZ Texting Software Tool]() ![Postscript Software Tool]() [EZ Texting VS Postscript](https://www.selecthub.com/sms-marketing-software/ez-texting-vs-postscript-io/) ![EZ Texting Software Tool]() ![Sakari Software Tool]() [EZ Texting VS Sakari](https://www.selecthub.com/sms-marketing-software/ez-texting-vs-sakari/) ![EZ Texting Software Tool]() ![Salesmsg Software Tool]() [EZ Texting VS Salesmsg](https://www.selecthub.com/sms-marketing-software/ez-texting-vs-salesmsg/) ![EZ Texting Software Tool]() ![SimpleTexting Software Tool]() [EZ Texting VS SimpleTexting](https://www.selecthub.com/sms-marketing-software/ez-texting-vs-simpletexting/) ![EZ Texting Software Tool]() ![Text Request Software Tool]() [EZ Texting VS Text Request](https://www.selecthub.com/sms-marketing-software/ez-texting-vs-text-request/) ![EZ Texting Software Tool]() ![Textedly Software Tool]() [EZ Texting VS Textedly](https://www.selecthub.com/sms-marketing-software/ez-texting-vs-textedly/) ![EZ Texting Software Tool]() ![Textla Software Tool]() [EZ Texting VS Textla](https://www.selecthub.com/sms-marketing-software/ez-texting-vs-textla/) ![EZ Texting Software Tool]() ![Textmagic Software Tool]() [EZ Texting VS Textmagic](https://www.selecthub.com/sms-marketing-software/ez-texting-vs-textmagic/) ![EZ Texting Software Tool]() ![Trumpia Software Tool]() [EZ Texting VS Trumpia](https://www.selecthub.com/sms-marketing-software/ez-texting-vs-trumpia/) **About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() [ Build Your Requirements](https://pmo.selecthub.com/software-requirements/?category=SMS%20Marketing%20Software&campaign%5Fname=SMS%20Marketing%20Requirements) ![SelectHub Products Cost and Pricing Guide]() [ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=SMS%20Marketing%20Software) **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Tier 2:** Supported with workarounds or add-ons that may require additional costs. Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. [Close](#) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Marketing Automation", "item": "https://www.selecthub.com/category/marketing-automation/" }, { "@type": "ListItem", "position": 3, "name": "SMS Marketing Software", "item": "https://www.selecthub.com/c/sms-marketing-software/" }, { "@type": "ListItem", "position": 4, "name": "EZ Texting", "item": "https://www.selecthub.com/p/sms-marketing-software/ez-texting/" }, { "@type": "ListItem", "position": 5, "name": "EZ Texting Vs MessageDesk" } ] } ```