[Home](https://www.selecthub.com/) \> [Help Desk Management](https://www.selecthub.com/category/help-desk/) \> [Remote Desktop Software](https://www.selecthub.com/c/remote-desktop-software/) \> [Quick Assist](https://www.selecthub.com/p/remote-desktop-software/quick-assist/) \> Quick Assist vs Splashtop Business Access # Quick Assist vs Splashtop Business Access Last Updated: March 30th, 2026 Our analysts compared [Quick Assist](https://www.selecthub.com/p/remote-desktop-software/quick-assist/) vs [Splashtop Business Access](https://www.selecthub.com/p/remote-desktop-software/splashtop-business-access/) based on data from our 400+ point analysis of [Remote Desktop Software](https://www.selecthub.com/c/remote-desktop-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Remote Desktop Software&cta=remote-desktop-software). [Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [User Ratings](#user-sentiment-section) [Screenshots](#product-screenshots) [![Quick Assist Software Tool](https://cdn.selecthub.com/products/1455fe8974773676829466004e600e64-fe71610a8649f8a0db3a816864fc01f7/resources/original/logo.svg?1774551777)](https://www.selecthub.com/p/remote-desktop-software/quick-assist/) [![Splashtop Business Access Software Tool](https://cdn.selecthub.com/products/58473c0cf0d3a91a67640caff09c74f3-b41d30cbc4d012b84e231e3032b2a8b6/resources/original/logo.svg?1739694932)](https://www.selecthub.com/p/remote-desktop-software/splashtop-business-access/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Remote+Desktop+Software&product%5Fname=Quick%2BAssist&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1455fe8974773676829466004e600e64-fe71610a8649f8a0db3a816864fc01f7%2Fresources%2Foriginal%2Flogo.svg%3F1774551777) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Remote+Desktop+Software&product%5Fname=Quick%2BAssist&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1455fe8974773676829466004e600e64-fe71610a8649f8a0db3a816864fc01f7%2Fresources%2Foriginal%2Flogo.svg%3F1774551777) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Remote+Desktop+Software&product%5Fname=Quick%2BAssist&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1455fe8974773676829466004e600e64-fe71610a8649f8a0db3a816864fc01f7%2Fresources%2Foriginal%2Flogo.svg%3F1774551777&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Remote+Desktop+Software&product%5Fname=Quick%2BAssist&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1455fe8974773676829466004e600e64-fe71610a8649f8a0db3a816864fc01f7%2Fresources%2Foriginal%2Flogo.svg%3F1774551777&price=2) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Remote+Desktop+Software&product%5Fname=Splashtop%2BBusiness%2BAccess&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F58473c0cf0d3a91a67640caff09c74f3-b41d30cbc4d012b84e231e3032b2a8b6%2Fresources%2Foriginal%2Flogo.svg%3F1739694932) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Remote+Desktop+Software&product%5Fname=Splashtop%2BBusiness%2BAccess&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F58473c0cf0d3a91a67640caff09c74f3-b41d30cbc4d012b84e231e3032b2a8b6%2Fresources%2Foriginal%2Flogo.svg%3F1739694932) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Remote+Desktop+Software&product%5Fname=Splashtop%2BBusiness%2BAccess&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F58473c0cf0d3a91a67640caff09c74f3-b41d30cbc4d012b84e231e3032b2a8b6%2Fresources%2Foriginal%2Flogo.svg%3F1739694932&price=1) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Remote+Desktop+Software&product%5Fname=Splashtop%2BBusiness%2BAccess&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F58473c0cf0d3a91a67640caff09c74f3-b41d30cbc4d012b84e231e3032b2a8b6%2Fresources%2Foriginal%2Flogo.svg%3F1739694932&price=1) ### Products Insights Overall Rating Comparison [ Analyst Rating 18 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (30 Reviews) ](#user-sentiment-section) [ Analyst Rating we're gathering data Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (1193 Reviews) ](#user-sentiment-section) Price Starts From Custom Quote i Free Trial is unavailable → [Get a free price quote](https://pmo.selecthub.com/get-product-pricing/?category=Remote+Desktop+Software&product%5Fname=Quick%2BAssist&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fremote-desktop-software%2Fquick-assist-vs-splashtop-business-access%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F1455fe8974773676829466004e600e64-fe71610a8649f8a0db3a816864fc01f7%2Fresources%2Foriginal%2Flogo.svg%3F1774551777&price=2) Tailored to your specific needs $3 Monthly [ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Splashtop Business Access&category=Remote Desktop Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/58473c0cf0d3a91a67640caff09c74f3-b41d30cbc4d012b84e231e3032b2a8b6/resources/original/logo.svg?1739694932) [Get a free price quote](https://pmo.selecthub.com/get-product-pricing/?category=Remote+Desktop+Software&product%5Fname=Splashtop%2BBusiness%2BAccess&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fremote-desktop-software%2Fquick-assist-vs-splashtop-business-access%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F58473c0cf0d3a91a67640caff09c74f3-b41d30cbc4d012b84e231e3032b2a8b6%2Fresources%2Foriginal%2Flogo.svg%3F1739694932&price=1) Tailored to your specific needs Pros What we like about Quick Assist and Splashtop Business Access: **Pre-installed Availability:** Quick Assist is already included with Windows 10 and 11, eliminating the need for downloads or installations. **No Account Creation:** Users can connect and provide assistance without requiring the other party to create an account, simplifying the connection process. **Ease of Use:** Quick Assist is known for its user-friendly interface, making it simple for both technical and non-technical users to navigate and utilize its features. **High Performance:** User reviews consistently praise Splashtop for its speed and responsiveness, making it ideal for tasks that require smooth, real-time interaction with remote computers. **Cross-Platform Compatibility:** Users appreciate the ability to connect to their computers from a wide range of devices, including Windows, Mac, iOS, and Android, providing flexibility and convenience. **Strong Security:** User reviews highlight Splashtop's robust security features, such as SSL/AES 256-bit encryption and two-factor authentication, ensuring the safety of sensitive data during remote sessions. **User-Friendly Interface:** Users find Splashtop easy to set up and use, with an intuitive interface that makes navigating and controlling remote computers straightforward. Cons What we dislike about Quick Assist and Splashtop Business Access: **Limited Features:** Quick Assist lacks features commonly offered by other remote control software, such as built-in file transfer capabilities. This can be inconvenient for business users who frequently need to share files during remote sessions. **Admin Rights for Installation:** The newer version of Quick Assist, distributed through the Microsoft Store, requires administrator rights to install. This can be an obstacle in corporate environments where users may not have local administrator privileges on their machines. **Annual Billing Only:** User reviews indicate that Splashtop Business Access exclusively offers annual billing plans, potentially posing a drawback for businesses seeking more flexible payment options. **Installation Requirement:** A common observation among user reviews is the need to install Splashtop Business Access on both the host and client devices for establishing a remote connection, which could be inconvenient in certain scenarios, particularly when dealing with ad-hoc remote support situations or users hesitant to install software. ### Our Review Can Quick Assist quickly assist users, or does it quickly fall short? User reviews from the last year reveal a mixed bag. While Quick Assist, Microsoft's remote desktop tool, earns praise for its user-friendly design and seamless integration with Windows, it grapples with significant drawbacks. Users appreciate the straightforward interface, highlighting its accessibility even for those less tech-savvy. For instance, one user shared how Quick Assist simplified remote support for students and parents unfamiliar with complex configurations. This ease of use stems from its pre-installation on Windows 10 and 11, eliminating the need for additional downloads or installations. However, Quick Assist's limitations quickly become apparent when compared to alternatives like AnyViewer or TeamViewer. The lack of file transfer capabilities, a standard feature in most remote desktop software, is a major pain point. Users express frustration at being unable to perform simple tasks like copying and pasting text or transferring files, hindering productivity and efficiency. Additionally, the absence of cross-platform compatibility restricts its use to Windows devices, a significant disadvantage in today's diverse technological landscape. While Quick Assist might be a quick fix for basic remote assistance on Windows, its shortcomings make it a less suitable option for users requiring more comprehensive features or cross-platform compatibility. [Show more](#) Is Splashtop Business Access the "Michael Phelps" of remote desktop solutions, or does it just make a splash? User reviews from the past year suggest that Splashtop Business Access is a strong contender in the remote desktop software arena, particularly for budget-conscious users. Reviewers consistently praise its speed and reliability, with one user describing it as the "best remote connection ever" and another highlighting its "fast connection speeds" and "minimal latency." This responsiveness is crucial for a smooth and efficient workflow, especially for tasks that demand real-time interaction, like remote tech support or collaborative work. However, some users point out the absence of voice chat as a drawback, limiting communication to text-based chat. While this might not be a deal-breaker for everyone, it could hinder spontaneous collaboration or troubleshooting complex issues. Despite this limitation, Splashtop Business Access shines in its affordability and ease of use. Users appreciate its intuitive interface and straightforward setup process, making it accessible even for those with limited technical expertise. Moreover, its compatibility with a wide range of devices and platforms, including Windows, Mac, Android, and iOS, adds to its versatility. Perhaps the most significant differentiator, according to users, is Splashtop's exceptional value proposition. It consistently outperforms competitors like TeamViewer and LogMeIn in terms of pricing, while offering a comparable, if not superior, feature set. This affordability, combined with its robust performance and user-friendly design, makes Splashtop Business Access an ideal choice for small businesses, IT professionals, and individuals seeking a reliable and cost-effective remote desktop solution. It's like getting the functionality of a high-end sports car at the price of a reliable sedan. [Show more](#) ### Key Features * **Remote Assistance:** Allows a helper to remotely control a user's computer to troubleshoot issues directly. * **Secure Connection:** Utilizes a secure connection to ensure that data is protected during remote sessions. * **Easy Access:** Integrated into Windows, making it readily available without the need for additional downloads or installations. * **Session Code:** Requires a unique session code for each remote assistance session, enhancing security and privacy. * **Screen Sharing:** Enables the helper to view the user's screen in real-time, facilitating effective problem-solving. [read more...](#) * **High-Performance Remote Access:** Experience fast and reliable connections with low latency, ensuring smooth remote desktop interactions. * **Cross-Platform Compatibility:** Access your computers from Windows, Mac, iOS, Android, and Chromebook devices, providing flexibility across different operating systems. * **Multi-Monitor Support:** View multiple remote screens simultaneously, making it easier to work with complex setups or multiple applications. * **File Transfer:** Seamlessly transfer files between local and remote computers without interrupting your workflow. * **Remote Print:** Print documents from your remote computer to a local printer, streamlining the process of handling physical documents. [read more...](#) ### Analyst Rating Summary Overall Scores Based on the research and analysis by SelectHub's team of research analysts, Quick Assist has an analyst rating of 18\. Our analysts are still gathering data for Splashtop Business Access. 18 we're gathering data Features Comparison **Platform Capabilities** Enables cross-platform access and control, facilitating remote work and support across diverse operating systems. 23 we're gathering data **Remote Control and Access** Enables cross-platform access and control, facilitating remote work and support across diverse operating systems. 17 we're gathering data **Reporting and Analytics** Tracks usage, performance, and connection details, providing insights for optimization and troubleshooting remote sessions. 0 we're gathering data [Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=Remote Desktop Software) ### Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Remote Desktop Software) Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Platform Capabilities** Enables cross-platform access and control, facilitating remote work and support across diverse operating systems. 15% 15% 70% we're gathering data N/A we're gathering data N/A we're gathering data N/A **Remote Control And Access** Enables cross-platform access and control, facilitating remote work and support across diverse operating systems. 17% 0% 83% we're gathering data N/A we're gathering data N/A we're gathering data N/A **Reporting And Analytics** Tracks usage, performance, and connection details, providing insights for optimization and troubleshooting remote sessions. 0% 0% 100% we're gathering data N/A we're gathering data N/A we're gathering data N/A **Session Management** Controls and monitors active remote connections, ensuring secure and efficient access to remote systems. 25% 0% 75% we're gathering data N/A we're gathering data N/A we're gathering data N/A **Customize This Data For Your Unique Needs** and compare feature capabilities head-to-head [CUSTOMIZE NOW](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=Remote Desktop Software) ### Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Remote Desktop Software) Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Integrations** Connects with other tools and services, streamlining workflows and enhancing remote support capabilities. 20% 0% 80% we're gathering data N/A we're gathering data N/A we're gathering data N/A **Security** Protects remote connections with encryption and authentication, ensuring secure access and preventing unauthorized access to systems. 25% 13% 62% we're gathering data N/A we're gathering data N/A we're gathering data N/A **Requirements Summary** Of typical requirements, 15.9% are fully supported out of the box by Quick Assist including Security, Integrations and Remote Control And Access. We are still evaluating data for Splashtop Business Access at this time. Splashtop Business Access has an analyst rating of and a user sentiment rating of 'excellent' based on 1193 reviews, while Quick Assist has an analyst rating of 18 and a user sentiment rating of 'great' based on 30 reviews. ### User Sentiment Summary Quick Assist has a user sentiment rating of 86 based on 30 reviews. Splashtop Business Access has a user sentiment rating of 95 based on 1193 reviews. ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 30 reviews ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 1193 reviews Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 86% of users recommend this product Quick Assist has a 'great' User Satisfaction Rating of 86% when considering 30 user reviews from 1 recognized software review sites. 95% of users recommend this product Splashtop Business Access has a 'excellent' User Satisfaction Rating of 95% when considering 1193 user reviews from 2 recognized software review sites. User Review Scores **G2.com, Inc** **4.3** (30) **4.8** (473) **Capterra Inc** n/a **4.7** (720) ### Awards SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. No awards. Splashtop Business Access stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]() ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Comparison of Top Alternatives [ Quick Assist Alternatives](https://www.selecthub.com/remote-desktop-software/quick-assist/alternatives/) [ Splashtop Business Access Alternatives](https://www.selecthub.com/remote-desktop-software/splashtop-business-access/alternatives/) ### Screenshots ![Screenshots]() ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() Our analysts compared Quick Assist vs Splashtop Business Access based on data from our 400 point analysis of Remote Desktop Software, users reviews, and our own crowdsourced data from our free software selection platform. [ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Remote%20Desktop%20Software) ### Top Alternatives in Remote Desktop Software [ AnyDesk ](https://www.selecthub.com/p/remote-desktop-software/anydesk/) [ BeyondTrust Remote Support ](https://www.selecthub.com/p/remote-desktop-software/beyondtrust-remote-support/) [ Chrome Remote Desktop ](https://www.selecthub.com/p/remote-desktop-software/chrome-remote-desktop/) [ Dameware Remote Everywhere ](https://www.selecthub.com/p/remote-desktop-software/dameware-remote-everywhere/) [ GoToMyPC ](https://www.selecthub.com/p/remote-desktop-software/gotomypc/) [ ISL Online ](https://www.selecthub.com/p/remote-desktop-software/isl-online/) [ NoMachine Everybody ](https://www.selecthub.com/p/remote-desktop-software/nomachine-everybody/) [ Parallels Desktop ](https://www.selecthub.com/p/remote-desktop-software/parallels-desktop/) [ RealVNC Connect 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Support](https://www.selecthub.com/remote-desktop-software/quick-assist-vs-beyondtrust-remote-support/) ![Quick Assist Software Tool]() ![Chrome Remote Desktop Software Tool]() [Quick Assist VS Chrome Remote Desktop](https://www.selecthub.com/remote-desktop-software/chrome-remote-desktop-vs-quick-assist/) ![Quick Assist Software Tool]() ![Dameware Remote Everywhere Software Tool]() [Quick Assist VS Dameware Remote Everywhere](https://www.selecthub.com/remote-desktop-software/quick-assist-vs-dameware-remote-everywhere/) ![Quick Assist Software Tool]() ![GoToMyPC Software Tool]() [Quick Assist VS GoToMyPC](https://www.selecthub.com/remote-desktop-software/gotomypc-vs-quick-assist/) ![Quick Assist Software Tool]() ![ISL Online Software Tool]() [Quick Assist VS ISL Online](https://www.selecthub.com/remote-desktop-software/quick-assist-vs-isl-online/) ![Quick Assist Software Tool]() ![Parallels Desktop Software Tool]() [Quick Assist VS Parallels Desktop](https://www.selecthub.com/remote-desktop-software/quick-assist-vs-parallels-desktop/) ![Quick Assist Software Tool]() ![RealVNC Connect Software Tool]() [Quick Assist VS RealVNC Connect](https://www.selecthub.com/remote-desktop-software/quick-assist-vs-realvnc-connect/) ![Quick Assist Software Tool]() ![RemotePC Software Tool]() [Quick Assist VS RemotePC](https://www.selecthub.com/remote-desktop-software/remotepc-vs-quick-assist/) ![Quick Assist Software Tool]() ![ScreenConnect Software Tool]() [Quick Assist VS ScreenConnect](https://www.selecthub.com/remote-desktop-software/quick-assist-vs-screenconnect/) ![Quick Assist Software Tool]() ![Splashtop Software Tool]() [Quick Assist VS Splashtop](https://www.selecthub.com/remote-desktop-software/splashtop-vs-quick-assist/) ![Quick Assist Software Tool]() ![TeamViewer Remote Software Tool]() [Quick Assist VS TeamViewer Remote](https://www.selecthub.com/remote-desktop-software/quick-assist-vs-teamviewer-remote/) **Need expert advice?** Let us know, we're here to help you [GET ADVICE NOW](https://pmo.selecthub.com/guided-services/?category=Remote Desktop Software) **About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() [ Build Your Requirements](https://pmo.selecthub.com/software-requirements/?category=Remote%20Desktop%20Software&campaign%5Fname=Remote%20Desktop%20Requirements) ![SelectHub Products Cost and Pricing Guide]() [ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Remote%20Desktop%20Software) **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Tier 2:** Supported with workarounds or add-ons that may require additional costs. Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. [Close](#) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Help Desk Management", "item": "https://www.selecthub.com/category/help-desk/" }, { "@type": "ListItem", "position": 3, "name": "Remote Desktop Software", "item": "https://www.selecthub.com/c/remote-desktop-software/" }, { "@type": "ListItem", "position": 4, "name": "Quick Assist", "item": "https://www.selecthub.com/p/remote-desktop-software/quick-assist/" }, { "@type": "ListItem", "position": 5, "name": "Quick Assist Vs Splashtop Business Access" } ] } ```