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Benefits and Insights

Why use Projector PSA?

Key differentiators & advantages of Projector PSA

  • Full Transparency: Gain full transparency of the operational and financial status of their organization on a regular basis. There are also built-in metrics to measure overall performances with precision. 
  • Oversee Data: Adjust dashboards to display useful and trustworthy data to make well-informed business decisions. It also allows data to flow to other programs so users always have the most current information. 
  • Maintain Access: Control and limit access to sensitive information and grants individual or group users permission. This accessory also enables users to conserve a whole record of vital changes made, who made them and when they were made. 
  • Reduce Errors and Re-entering Data: Integrations allow users to automatically sync data with other solutions used within a company. The integration reduces time spent on manually re-entering data and enhances the accuracy of data because it won't sync wrong or duplicate items. 
  • Helpful Dashboards: Swiftly craft personalized dashboards to exhibit the data they want to see in reports. These dashboards enable users to rely on their data and implement it in formulating keen business decisions. 

Industry Expertise

Before Projector PSA was born, the founders worked to cultivate a diverse set of profits into Agency.com, a digital marketing and technology consultation group in the 1990s. This organization expanded to over 1,600 employees, but there was no existing software to manage the growth. The first version of Projector PSA was created to manage Agency.com for four years. The founders later decided to offer the software solely to the professional services automation market. Now Projector PSA is deemed by thousands of users and companies as the ultimate solution for their PSA questions.

Key Features

  • Manageable Accounting: Manage income identification, expenditures, non-billed budgets and other business-related financial standings. 
  • Metrics and Invoicing: Create, study and administer invoices. They can also compare project performances to budgets and other key metrics. 
  • Monitor Projects: Combine future resource projections with historical actuals to gain complete visibility of their project profitability and performance before the project is even finished. 
  • Pinpoint Ideal Candidates: Leverage the resource scheduling tool to swiftly find potential candidates by eligibility and availability. 
  • Outline Project Tasks: Create elaborate hierarchical project plans that outline individual tasks, resources assigned to employees, timelines and deadlines. 
  • In-Depth Budgeting: Track a project's performance and budget with simple hour summaries, time-phased by week or broken down by activity with the project management functionality. This tool also shows users how much they've spent on a project and what was accomplished with those spendings. 
  • Simple Integrations: Integrate with systems like Microsoft Dynamics GP, Sage Intacct, QuickBooks and more for smooth operations as well as enhance the accuracy of data entered into the system. 

Limitations

Projector PSA comes with plenty of benefits and capabilities, but there are a few limitations. At the time of this review’s publication, these are the limitations of the solution based on user feedback:

  •  Occasionally slow 

Projector PSA Suite Support

mail_outlineEmail: Users may send an email to [email protected] for support.
phonePhone: For support in the US, users may call +1(617)431-4111 x 1 from 9 a.m. to 5 p.m. US Eastern Time Monday through Friday. For support in the UK, users may call +44 (0)20-8099-5926 x 1.
schoolTraining: Projector e3 Community is an interactive platform with a range of helpful resources. Resources include an extensive collection of webinars, brief tutorial videos that review basic and complex components, intricate articles written by professional service leaders that convey the latest industry trends and more.
local_offerTickets: A webform is available on Projector PSA's Product Support and Contact Pages.

Projector PSA Reviews

Average customer reviews & user sentiment summary:

133 reviews

90%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Customer Support: Precisely 90% of users said the customer support team was effective and responsive to problems in reviews that discussed support.
  • Performance: Of users who discussed the overall performance, 60% said the program is user-friendly and offers reliable leading and lagging indicators that display real-time information of their company's health.
  • Features: Approximately 69% of users who discussed functionality said of all the features - including invoicing, accounting, resource scheduling, budgeting and more - the report writer is easy to use and generates robust reports that dive into the details.

Cons

  • There were minimal negative reviews for Projector PSA.

Researcher's Summary:

Projector PSA is a robust PSA and project management software that's feature rich and has suitable indicators to give a real-time snapshot of a company's health. The majority of users find the features helpful and the customer support team useful and responsive to all issues. The majority also find that Projector PSA has minimal to zero flaws and is best for managing small and medium-sized projects as well as large intricate projects.

User Sentiment i

Based on 133 reviews:

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