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Benefits and Insights

Why use Kimble?

Key differentiators & advantages of Kimble

  • Team-Centric: Kimble adjusts teams around crucial processes to guarantee recurring and thriving project execution. The software offers project collaboration ensuing enhanced agility and customer satisfaction. 
  • Offers Guidance: Users are guided to make informed decisions that defend profitability and streamline resource usage from the data Kimble collects. 
  • Flexibility: Kimble scales with businesses as it grows and adapts to the market. The cloud-based software is wholly configurable and the open API layer allows integration for a wide range of applications. 
  • Training Services: Users are offered training services as part of the integration process. Training sessions are utilized as the basis of end-user material that's tailored specifically to a user's organization. 

Industry Expertise

Sean Hoban, Mark Robinson and David Scott were experienced consulting directors before finding Kimble in 2010. They wanted to generate a tool that could drive business instead of simply measuring it. Global high-tech, consulting and software leaders advocate this solution because it enhances profitability, supports scalability within enterprises and boosts business operations.

Key Features

  • Plan Accordingly: The foresight analytics accessory allows teams to plot future business performances. It also aids operational teams in managing routine resourcing and project management. 
  • Model Projects: Users can employ the proposal modeler tool on future projects to evaluate profitability with precision. Extensive project plans gauge components such as resource efforts, margins and expenses. 
  • Maintain Resources: The resource planning feature allows users to pinpoint the required skills and available resources for projects. It also offers accurate scenarios to maximize resources. 
  • Varying Modes of Delivery: Users can utilize various delivery methods, such as waterfall, agile and more, to give up-to-date expected efforts, costs and margins. The intelligent insights component detects risks and issues early so users can promptly take action. 
  • Generate Accurate Invoices: The billing engine element assures users that all revenues are invoiced in real-time to magnify cash flow and deplete debt. Invoices can be drafted with either step-by-step or batch processing. 
  • Build Customer Relationships: Users can use the CRM module to improve outcomes and forge stronger relationships with their clientele by connecting and partnering with them during project deliveries.  

Kimble Suite Support

For general support, users may use the "Help Documentation" tool that's loaded with detailed articles on any issue they may experience.

mail_outlineEmail: There is no email support at this time.
phonePhone: For phone assistance, users may dial the London Headquarters' number +44(0)203-006-9222 or visit Kimble's "Contact" page and call one of the other office phone numbers in Boston, Melbourne, Park City, Atlanta, Chicago, or San Francisco.
schoolTraining: Users can access the Kimble Applications Support Portal for the knowledge base, videos, webinars, newsletters, product news and updates, and user guides on various Kimble functions.
local_offerTickets: For general inquiries, users may fill out the ticket on Kimble's "Contact" page.

Kimble Reviews

Average customer reviews & user sentiment summary:

362 reviews

85%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • On-Par Customer Support: Approximately 94% of users say Kimble's customer support and/or designated software expert is efficient in providing resources and troubleshooting issues.
  • Effective Performance: Kimble's speed and quality of performance is excellent, as stated by 66% of users.
  • Flexible: Nearly 80% of users reported Kimble as a flexible solution that is configurable to their business needs.
  • Features Aplenty: Kimble has an assortment of various accessories to streamline productivity and display the overall health of a project including data and analytics, project overview, time and expense tracking, quote management and more, according to 68% of users.
  • Useful Mobile App: Precisely 71% of users say the mobile app is proficient with timesheets and the ability to take photos of receipts.
  • Integratable: Kimble integrates with several programs including Peoplesoft Financials, Sage Intacct and resource management tools, as stated by 73% of users.

Cons

  • Tough Learning Curve: Precisely 79% of users say Kimble has a tough learning curve and the implementation process is lengthy.

Researcher's Summary:

Overall, users find Kimble a robust PSA program with an extensive amount of features such as quote management, capital management, time and expense tracking, reporting, invoicing, project overview and more. It's configurable, so users may adjust it to fit their business practices. It's built on Salesforce and integrates with Peoplesoft Financials, Sage Intacct and separate resource management applications. Customer support and designated software experts offer helpful troubleshooting techniques and resources. Although the user interface is a bit difficult to master and the implementation process is long, most users believe Kimble is well worth it.

User Sentiment i

Based on 362 reviews:

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