[Home](https://www.selecthub.com/) \> [Property Management](https://www.selecthub.com/category/property-management/) \> [Property Management Software](https://www.selecthub.com/c/property-management-software/) \> [DoorLoop](https://www.selecthub.com/p/property-management-software/doorloop/) \> DoorLoop vs Carson 

# DoorLoop vs Carson 

Last Updated: June 15th, 2026 

Our analysts compared [DoorLoop](https://www.selecthub.com/p/property-management-software/doorloop/) vs [Carson](https://www.selecthub.com/p/property-management-software/carson-living/) based on data from our 400+ point analysis of [Property Management Software](https://www.selecthub.com/c/property-management-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Property Management Software&cta=property-management-software). 

[Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [Screenshots](#product-screenshots) 

Remove Add to Compare 

[![DoorLoop Software Tool](https://cdn.selecthub.com/products/068004fef1759529ff6f29015cde17cd-d43405b8d8e966deaf8b70097b8f353b/resources/normal/logo.png?1693319140)](https://www.selecthub.com/p/property-management-software/doorloop/)

[ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) 

Remove Add to Compare 

[![Carson Software Tool](https://cdn.selecthub.com/products/5fb0c358e97c5b0b3b3c7d090209e6ee-b1a8f32586d896f234d01a31c8406f97/resources/normal/logo.png?1740041332)](https://www.selecthub.com/p/property-management-software/carson-living/)

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Property+Management+Software&product%5Fname=DoorLoop&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F068004fef1759529ff6f29015cde17cd-d43405b8d8e966deaf8b70097b8f353b%2Fresources%2Fnormal%2Flogo.png%3F1693319140) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Property+Management+Software&product%5Fname=DoorLoop&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F068004fef1759529ff6f29015cde17cd-d43405b8d8e966deaf8b70097b8f353b%2Fresources%2Fnormal%2Flogo.png%3F1693319140) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Property+Management+Software&product%5Fname=DoorLoop&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F068004fef1759529ff6f29015cde17cd-d43405b8d8e966deaf8b70097b8f353b%2Fresources%2Fnormal%2Flogo.png%3F1693319140&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Property+Management+Software&product%5Fname=DoorLoop&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F068004fef1759529ff6f29015cde17cd-d43405b8d8e966deaf8b70097b8f353b%2Fresources%2Fnormal%2Flogo.png%3F1693319140&price=2) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Property+Management+Software&product%5Fname=Carson&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F5fb0c358e97c5b0b3b3c7d090209e6ee-b1a8f32586d896f234d01a31c8406f97%2Fresources%2Fnormal%2Flogo.png%3F1740041332) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Property+Management+Software&product%5Fname=Carson&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F5fb0c358e97c5b0b3b3c7d090209e6ee-b1a8f32586d896f234d01a31c8406f97%2Fresources%2Fnormal%2Flogo.png%3F1740041332) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Property+Management+Software&product%5Fname=Carson&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F5fb0c358e97c5b0b3b3c7d090209e6ee-b1a8f32586d896f234d01a31c8406f97%2Fresources%2Fnormal%2Flogo.png%3F1740041332&price=1) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Property+Management+Software&product%5Fname=Carson&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F5fb0c358e97c5b0b3b3c7d090209e6ee-b1a8f32586d896f234d01a31c8406f97%2Fresources%2Fnormal%2Flogo.png%3F1740041332&price=1) 

### Products Insights 

Overall Rating Comparison 

[ Analyst Rating 65 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (192 Reviews) ](#user-sentiment-section) 

[ Analyst Rating we're gathering data ](#analyst-rating-section) [ User Sentiment we're gathering data ( Reviews) ](#user-sentiment-section) 

Price Starts From 

$49/Unit, Monthly 

[Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=DoorLoop&category=Property Management Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/068004fef1759529ff6f29015cde17cd-d43405b8d8e966deaf8b70097b8f353b/resources/normal/logo.png?1693319140) 

$10 Monthly 

[Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Carson&category=Property Management Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/5fb0c358e97c5b0b3b3c7d090209e6ee-b1a8f32586d896f234d01a31c8406f97/resources/normal/logo.png?1740041332) 

Pros 

What we like about DoorLoop and Carson: 

**Streamlined Accounting:** Users praise DoorLoop for simplifying complex accounting tasks, such as tracking income and expenses, generating detailed reports, and streamlining the reconciliation process.

**Efficient Tenant Management:** DoorLoop's features for managing tenants are a big plus for users. The platform allows landlords to screen applicants, handle maintenance requests, and collect rent payments online, saving time and effort.

**Improved Communication:** DoorLoop facilitates seamless communication between landlords and tenants. Users appreciate the ability to send automated reminders, track communication history, and resolve issues quickly through the platform.

**Digital Keys:** Carson provides digital key access to residents.

**Remote Doorman:** Carson offers remote doorman services for package deliveries, guest entry, and other resident needs.

**Communication:** The platform enables instant communication between property staff and residents for announcements and service requests.

Cons 

What we dislike about DoorLoop and Carson: 

**Limited Customization:** Users express frustration over the inflexibility of certain features, particularly concerning reporting and lease agreement templates. They desire more control over tailoring these aspects to align with their specific requirements.

**Customer Support Concerns:** Some users report difficulties reaching customer support promptly and receiving timely resolutions to their issues. This can be particularly challenging when dealing with urgent matters that require immediate assistance.

**Accounting Feature Limitations:** While DoorLoop offers accounting features, some users find them somewhat basic and lacking the depth needed for complex property management accounting. They desire more advanced functionalities to handle intricate financial transactions effectively.

**Functionality Issues:** User reviews frequently mention problems with the app's functionality, suggesting that core features may not work reliably.

**Poor User Experience:** The app has received negative feedback for its user interface and overall experience, indicating it can be difficult or frustrating to use.

### Our Review 

 User reviews from the past year suggest that DoorLoop is generally well-received, particularly for its user-friendliness and comprehensive features. Even those new to property management software can quickly learn the ropes and take advantage of tools for rent collection, tenant screening, maintenance requests, and more. This all-in-one approach sets DoorLoop apart from competitors that may specialize in only one area, like tenant screening, forcing property managers to juggle multiple platforms. However, a recurring gripe among users is DoorLoop's pricing, which some find a bit steep. While the software offers a robust suite of features, cost-conscious users might find themselves weighing the benefits against the price tag. Overall, DoorLoop appears best suited for property managers and owners who value a streamlined, all-encompassing platform and are willing to invest in a solution that centralizes their operations. Particularly for those managing a large portfolio of properties, the time savings and organizational benefits offered by DoorLoop could outweigh the cost. Smaller-scale landlords or property managers with tighter budgets, however, might need to carefully assess if DoorLoop's comprehensive features justify the expense, or if a more budget-friendly alternative might be a better fit. 

Show more 

 Is Carson all it's cracked up to be? User reviews over the last year reveal a mixed bag when it comes to Carson's property management software. While some appreciate its features like digital keys and remote doorman services, many have expressed frustration with the app's functionality and reliability. A common gripe is the app's slow loading times and frequent downtimes, which can be a major inconvenience, especially when trying to access the building or receive important notifications. One user even reported having to uninstall and reinstall the app due to persistent unresponsiveness. This unreliability, coupled with reports of a "useless" and unresponsive support team, raises concerns about the app's overall user experience. Despite these drawbacks, some users acknowledge the convenience of having a virtual doorman service, particularly for package deliveries. However, compared to competitors like August, Carson falls short in terms of features and user-friendliness. For instance, the lack of an Apple Watch app, Bluetooth auto-unlock, and automation options makes it less intuitive and efficient than some of its counterparts. In conclusion, Carson might be best suited for residents of buildings where it's the only available option for accessing building features and communicating with property management. However, for those seeking a robust and reliable property management solution, exploring alternatives with higher user ratings and more comprehensive features would be wise. 

Show more 

### Analyst Rating Summary 

Overall Scores 

Based on the research and analysis by SelectHub's team of research analysts, DoorLoop has an analyst rating of 65\. Our analysts are still gathering data for Carson. 

65 

we're gathering data

Features Comparison 

**Accounting & Financial Management**  
Track income, expenses, and ledgers effortlessly, automatically generating essential financial reports so you always know the exact health of your properties. 

75 

we're gathering data

**Business Operations**  
Boost your efficiency by centralizing tasks like maintenance tracking, vendor management, and financial reporting, giving you more time to focus on growing your property portfolio. 

21 

we're gathering data

**Dashboards and Reporting**  
See your properties' performance instantly with clear, customizable reports and intuitive dashboards, allowing you to make smarter, data-driven decisions quickly. 

57 

we're gathering data

[Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=Property Management Software) 

### Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Property Management Software) 

How DoorLoop compares against the top 7 functional requirements as defined by SelectHub project data. 

DoorLoop Carson 

\+ Add Product [\+ Add Product](https://pmo.selecthub.com/customize-data/?category=Property Management Software) 

Accounting & Financial Management Business Operations Dashboards AndReporting Leasing Maintenance Marketing Platform Capabilities 75 21 57 89 38 28 82 0 25 50 75 100 

Implementation Level of Effort Estimation 

**Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) 

**Tier 2:** Supported with workarounds or add-ons that may require additional costs. 

**Tier 3:** Requires partner integrations or custom development that is often at an additional cost. 

**Accounting & Financial Management**   
Track income, expenses, and ledgers effortlessly, automatically generating essential financial reports so you always know the exact health of your properties. 

77%

0%

23%

we're gathering data

N/A

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N/A

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N/A

**Business Operations**   
Boost your efficiency by centralizing tasks like maintenance tracking, vendor management, and financial reporting, giving you more time to focus on growing your property portfolio. 

14%

0%

86%

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N/A

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N/A

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N/A

**Dashboards And Reporting**   
See your properties' performance instantly with clear, customizable reports and intuitive dashboards, allowing you to make smarter, data-driven decisions quickly. 

57%

0%

43%

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N/A

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N/A

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N/A

**Leasing**   
Streamline your entire tenant application and screening process, from initial inquiry to signed lease, filling your vacancies faster with qualified renters. 

88%

0%

12%

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N/A

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N/A

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N/A

**Maintenance**   
Handle all resident requests quickly and efficiently, from initial submission to final repair, scheduling vendors and tracking costs all in one spot. 

29%

0%

71%

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N/A

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N/A

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N/A

**Marketing**   
Attract high-quality tenants by easily creating professional listings, publishing them across multiple sites, and capturing leads directly into the system. 

33%

0%

67%

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N/A

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N/A

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N/A

**Platform Capabilities**   
Customize the software to fit your unique business needs and integrate it with other essential tools you already use, creating a seamless workflow. 

80%

0%

20%

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N/A

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N/A

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N/A

**Customize This Data For Your Unique Needs**and compare feature capabilities head-to-head [CUSTOMIZE NOW](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=Property Management Software) 

### Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Property Management Software) 

Implementation Level of Effort Estimation 

**Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) 

**Tier 2:** Supported with workarounds or add-ons that may require additional costs. 

**Tier 3:** Requires partner integrations or custom development that is often at an additional cost. 

**Integrations And Extensibility**   
Connect your favorite accounting, screening, and smart home tools instantly, allowing you to build a cohesive management platform that truly works for you. 

50%

0%

50%

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N/A

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**Requirements Summary**Of typical requirements, 54.3% are fully supported out of the box by DoorLoop including Leasing, Platform Capabilities and Accounting & Financial Management. We are still evaluating data for Carson at this time. Carson has an analyst rating of and a user sentiment rating of 'poor' based on reviews, while DoorLoop has an analyst rating of 65 and a user sentiment rating of 'excellent' based on 192 reviews. 

### User Sentiment Summary 

DoorLoop has a user sentiment rating of 99 based on 192 reviews. Carson has a user sentiment rating of based on reviews. 

![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 192 reviews 

we're gathering data

Synopsis 

Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 

99% 

of users recommend this product

DoorLoop has a 'excellent' User Satisfaction Rating of 99% when considering 192 user reviews from 4 recognized software review sites. 

we're gathering data

User Review Scores 

**FinancesOnline** 

**5.0** (8) 

n/a 

**G2.com, Inc** 

**5.0** (12) 

n/a 

**Software Advice, Inc** 

**4.92** (137) 

n/a 

**Capterra Inc** 

**5.0** (35) 

n/a 

### Awards 

SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. 

DoorLoop stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. 

![User Favorite Award]()

No awards.

### Product Assistance 

Training Resources 

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Support 

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

### Product Basics 

Company Size 

i 

Small

Medium

Large

Small

Medium

Large

Platforms Supported 

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Deployment Supported 

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Comparison of Top Alternatives 

[DoorLoop Alternatives ](https://www.selecthub.com/property-management-software/doorloop/alternatives/) 

[Carson Alternatives ](https://www.selecthub.com/property-management-software/carson-living/alternatives/) 

### Screenshots 

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

![Screenshots]() 

### Key Features 

* **Marketing:** Advertise portfolio on multiple listing channels, build a personalized website with business color and logo, and schedule virtual property tours. Collect and track prospect and renter information with a built-in CRM.
* **Tenant Screening:** Screen every prospect’s criminal, eviction and credit history report through TransUnion to find suitable tenants. Pro and Premier plan users can markup screening costs to prospects during application.
* **Electronic Leases:** Generate custom digital leases to let applicants sign documents remotely. Store leases, files, pictures and other digital media in a centralized library. Document storage space varies according to pricing plans.
* **Online Payment:** Leverage partnership with RapidRent to accept rent via debit card, credit card and eChecks. Send payment reminders, track individual payment history, receive renewal alerts and automate penalties for late rent payment. The payment processor is 256-bit military-grade encrypted and maintains PCI compliance.
* **Individual Portals:** Enables tenants to pay rent, submit maintenance requests and add renters insurance. Owners can monitor property workflow, view documents and check distribution payments through individual portals.

read more... 

* **Automated Maintenance Requests:** Streamlines tenant maintenance requests by automatically routing them to the appropriate service providers, reducing response times.
* **Tenant Communication Portal:** Provides a centralized platform for tenants to communicate with property managers, ensuring all messages are tracked and addressed efficiently.
* **Online Rent Collection:** Facilitates secure and convenient rent payments through multiple online payment options, reducing the need for manual processing.
* **Lease Management System:** Offers tools for creating, storing, and managing lease agreements, with automated reminders for renewals and expirations.
* **Financial Reporting Tools:** Generates detailed financial reports, including income statements and balance sheets, to help property managers make informed decisions.

read more... 

### Top Alternatives in Property Management Software 

[  AppFolio ](https://www.selecthub.com/p/property-management-software/appfolio/) [  Buildium ](https://www.selecthub.com/p/property-management-software/buildium/) [  Hemlane ](https://www.selecthub.com/p/property-management-software/hemlane/) [  Innago ](https://www.selecthub.com/p/rental-property-management-software/innago/) [  MRI Software ](https://www.selecthub.com/p/property-management-software/mri-software/) [  Propertyware ](https://www.selecthub.com/p/rental-property-management-software/propertyware/) [  Re-Leased ](https://www.selecthub.com/p/property-management-software/re-leased/) [  RealPage ](https://www.selecthub.com/p/property-management-software/realpage/) [  Rent Manager ](https://www.selecthub.com/p/property-management-software/rent-manager/) [  Rentec Direct ](https://www.selecthub.com/p/property-management-software/rentec-direct/) 

### Head-to-Head Comparison 

![DoorLoop Software Tool]() 

![AppFolio Software Tool]() 

[DoorLoop VS AppFolio](https://www.selecthub.com/property-management-software/appfolio-vs-doorloop/) 

![DoorLoop Software Tool]() 

![Buildium Software Tool]() 

[DoorLoop VS Buildium](https://www.selecthub.com/property-management-software/buildium-vs-doorloop/) 

![DoorLoop Software Tool]() 

![Entrata Software Tool]() 

[DoorLoop VS Entrata](https://www.selecthub.com/property-management-software/entrata-vs-doorloop/) 

![DoorLoop Software Tool]() 

![Hemlane Software Tool]() 

[DoorLoop VS Hemlane](https://www.selecthub.com/property-management-software/hemlane-vs-doorloop/) 

![DoorLoop Software Tool]() 

![MRI Software Software Tool]() 

[DoorLoop VS MRI Software](https://www.selecthub.com/property-management-software/mri-software-vs-doorloop/) 

![DoorLoop Software Tool]() 

![RealPage Software Tool]() 

[DoorLoop VS RealPage](https://www.selecthub.com/property-management-software/realpage-vs-doorloop/) 

![DoorLoop Software Tool]() 

![Rent Manager Software Tool]() 

[DoorLoop VS Rent Manager](https://www.selecthub.com/property-management-software/rent-manager-vs-doorloop/) 

![DoorLoop Software Tool]() 

![Rentec Direct Software Tool]() 

[DoorLoop VS Rentec Direct](https://www.selecthub.com/property-management-software/rentec-direct-vs-doorloop/) 

![DoorLoop Software Tool]() 

![SimplifyEm Software Tool]() 

[DoorLoop VS SimplifyEm](https://www.selecthub.com/property-management-software/simplifyem-vs-doorloop/) 

![DoorLoop Software Tool]() 

![Tenant Cloud Software Tool]() 

[DoorLoop VS Tenant Cloud](https://www.selecthub.com/property-management-software/tenant-cloud-vs-doorloop/) 

![DoorLoop Software Tool]() 

![Yardi Voyager Software Tool]() 

[DoorLoop VS Yardi Voyager](https://www.selecthub.com/property-management-software/yardi-voyager-vs-doorloop/) 

![DoorLoop Software Tool]() 

![Zego Software Tool]() 

[DoorLoop VS Zego](https://www.selecthub.com/property-management-software/zego-vs-doorloop/) 

**About SelectHub (and our data)** 

We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

![SelectHub Products Reporting and Analytics]() 

[Build Your Requirements](https://pmo.selecthub.com/property-management-software-requirement/)

![SelectHub Products Cost and Pricing Guide]() 

[Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Property%20Management%20Software)

**Tier 1:**  
Fully/moderately supported out-of-the-box allowing for quick and easy deployment.  
Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Tier 2:**  
Supported with workarounds or add-ons that may require additional costs.  
Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. 

**Tier 3:**  
Requires partner integrations or custom development that is often at an additional cost.  
Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

[Close](#)

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