[Home](https://www.selecthub.com/) \> [PPM](https://www.selecthub.com/category/ppm/) \> [PPM Software](https://www.selecthub.com/c/ppm-software/) \> [ServiceNow SPM](https://www.selecthub.com/p/ppm-software/servicenow-spm/) \> ServiceNow SPM vs AdaptiveWork # ServiceNow SPM vs AdaptiveWork Last Updated: May 11th, 2026 Our analysts compared [ServiceNow SPM](https://www.selecthub.com/p/ppm-software/servicenow-spm/) vs [AdaptiveWork](https://www.selecthub.com/p/ppm-software/adaptivework/) based on data from our 400+ point analysis of [PPM Software](https://www.selecthub.com/c/ppm-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=PPM Software&cta=ppm-software). [Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [Screenshots](#product-screenshots) Remove Add to Compare [![ServiceNow SPM Software Tool](https://cdn.selecthub.com/products/9965b21b3968b6abc41143236b035c8c-c4976c291007a91863e1287b560ff871/resources/normal/logo.png?1693319112)](https://www.selecthub.com/p/ppm-software/servicenow-spm/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) Remove Add to Compare [![AdaptiveWork Software Tool](https://cdn.selecthub.com/products/25ba6ebb3e470993540ebc62e98a51e2-fb7b5fdbce0f8a1380cff18951104834/resources/normal/logo.png?1701806206)](https://www.selecthub.com/p/ppm-software/adaptivework/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=PPM+Software&product%5Fname=ServiceNow%2BSPM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9965b21b3968b6abc41143236b035c8c-c4976c291007a91863e1287b560ff871%2Fresources%2Fnormal%2Flogo.png%3F1693319112) [Demo](https://pmo.selecthub.com/get-product-demo/?category=PPM+Software&product%5Fname=ServiceNow%2BSPM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9965b21b3968b6abc41143236b035c8c-c4976c291007a91863e1287b560ff871%2Fresources%2Fnormal%2Flogo.png%3F1693319112) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=PPM+Software&product%5Fname=ServiceNow%2BSPM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9965b21b3968b6abc41143236b035c8c-c4976c291007a91863e1287b560ff871%2Fresources%2Fnormal%2Flogo.png%3F1693319112&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=PPM+Software&product%5Fname=ServiceNow%2BSPM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9965b21b3968b6abc41143236b035c8c-c4976c291007a91863e1287b560ff871%2Fresources%2Fnormal%2Flogo.png%3F1693319112&price=2) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=PPM+Software&product%5Fname=AdaptiveWork&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F25ba6ebb3e470993540ebc62e98a51e2-fb7b5fdbce0f8a1380cff18951104834%2Fresources%2Fnormal%2Flogo.png%3F1701806206) [Demo](https://pmo.selecthub.com/get-product-demo/?category=PPM+Software&product%5Fname=AdaptiveWork&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F25ba6ebb3e470993540ebc62e98a51e2-fb7b5fdbce0f8a1380cff18951104834%2Fresources%2Fnormal%2Flogo.png%3F1701806206) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=PPM+Software&product%5Fname=AdaptiveWork&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F25ba6ebb3e470993540ebc62e98a51e2-fb7b5fdbce0f8a1380cff18951104834%2Fresources%2Fnormal%2Flogo.png%3F1701806206&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=PPM+Software&product%5Fname=AdaptiveWork&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F25ba6ebb3e470993540ebc62e98a51e2-fb7b5fdbce0f8a1380cff18951104834%2Fresources%2Fnormal%2Flogo.png%3F1701806206&price=2) ### Products Insights Overall Rating Comparison [ Analyst Rating 92 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (267 Reviews) ](#user-sentiment-section) [ Analyst Rating 95 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (972 Reviews) ](#user-sentiment-section) Price Starts From $50/User, Monthly [ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=ServiceNow SPM&category=PPM Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/9965b21b3968b6abc41143236b035c8c-c4976c291007a91863e1287b560ff871/resources/normal/logo.png?1693319112) $79/User, Monthly Free Trial is unavailable → Pros What we like about ServiceNow SPM and AdaptiveWork: * Centralizes portfolio data so you can prioritize projects against strategic objectives and resource availability * Users find it easy to implement and adopt across the organization * Handles large data volumes well and supports strong resource management, including hourly resources * Connects with other ServiceNow products like ITSM for a unified view of work * Users praise the intuitive interface that helps new and experienced users get productive quickly * Gives real-time visibility into progress, capacity, and risks for data-driven decisions * Flexible customization lets you shape the platform around existing workflows * Strong PPM capabilities stand out for project governance and portfolio-level prioritization Cons What we dislike about ServiceNow SPM and AdaptiveWork: * Users report a steep learning curve and significant training needed to use it effectively * Reporting capabilities feel limited and could be more comprehensive for analytics-heavy buyers * Not ideal for small teams or simpler portfolios given its enterprise-scale design * Users note it can be hard to manage SOW-based contracts inside the platform * New users face a steep initial learning curve before grasping the full feature set * Occasional glitches and bugs can disrupt workflow and may need technical support * Integrations with third-party tools outside the Planview ecosystem could be more robust * Users report inconsistent experience across different modules, which can slow adoption ### Our Review **Bottom line:** ServiceNow SPM fits large enterprises that already run on the ServiceNow platform and want portfolio management tied into ITSM and other workflows. AdaptiveWork fits mixed teams across product, marketing, engineering, and operations that want a flexible work and project portfolio platform without being locked into one ecosystem. If you're a ServiceNow shop, SPM is the easier call. It connects with ITSM and other ServiceNow products, and users say it's straightforward to implement and adopt once you're already on the platform. Outside that ecosystem, the value gets thinner and the complexity costs more. AdaptiveWork reaches a broader industry mix, from technology and life sciences to manufacturing and financial services. Users highlight its real-time visibility into progress, capacity, and risk, plus resource management that helps prevent overbooking. Reviewers also call out strong PPM capabilities for governance across a portfolio. On price, ServiceNow SPM starts at $50 per user per month and AdaptiveWork starts at $79 per user per month. Both come with the usual enterprise caveats, and AdaptiveWork buyers should plan for implementation and training costs on top of the subscription. Both have a steep learning curve, so expect ramp-up time either way. Pick ServiceNow SPM if your priority is tight ITSM integration and centralized portfolio oversight. Pick AdaptiveWork if you need flexible customization, cross-functional work management, and deeper PPM reporting, and you can absorb the higher per-seat cost. ### Analyst Rating Summary Overall Scores Based on the research and analysis by SelectHub's team of research analysts, ServiceNow SPM has an analyst rating of 92\. By comparison AdaptiveWork has an analyst rating of 95. 92 95 Features Comparison **Agile Portfolio Planning** Align all your team's small, quick projects with your overall business goals, ensuring every effort contributes directly to your long-term vision. 100 79 **Dashboards and Reporting** Get an instant, clear view of all project status, budget health, and resource use, letting you make fast, data-driven decisions to keep work on track. 100 100 **Demand and Idea Management** Gather and assess all new project ideas from across the company, allowing you to prioritize the best opportunities that will deliver the most value. 100 98 [Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=PPM Software) Strengths The best features of ServiceNow SPM and AdaptiveWork as judged by user reviews and analyst validation. Agile Portfolio Planning Dashboards and Reporting Demand and Idea Management Financial Management Platform Security Dashboards and Reporting Financial Management Platform Security Resource Management Project Management ### Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=PPM Software) How ServiceNow SPM and AdaptiveWork compare against the top 9 functional requirements as defined by SelectHub project data. ServiceNow SPM AdaptiveWork \+ Add Product [\+ Add Product](https://pmo.selecthub.com/customize-data/?category=PPM Software) Agile Portfolio Planning Dashboards AndReporting Demand And IdeaManagement Financial Management Platform Features Portfolio Management Project Management Resource Management Team Collaboration 100 100 100 100 95 92 91 91 86 79 100 98 100 93 92 99 100 86 0 25 50 75 100 Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Agile Portfolio Planning** Align all your team's small, quick projects with your overall business goals, ensuring every effort contributes directly to your long-term vision. 100% 0% 0% 80% 0% 20% **Dashboards And Reporting** Get an instant, clear view of all project status, budget health, and resource use, letting you make fast, data-driven decisions to keep work on track. 100% 0% 0% 100% 0% 0% **Demand And Idea Management** Gather and assess all new project ideas from across the company, allowing you to prioritize the best opportunities that will deliver the most value. 100% 0% 0% 83% 17% 0% **Financial Management** Track the full cost and revenue of every project in real-time against the initial budget, giving you accurate control over your spending and returns. 100% 0% 0% 100% 0% 0% **Platform Features** Manage user access, configure settings, and integrate with existing software easily, creating a streamlined, secure environment customized for your team's workflow. 95% 0% 5% 91% 0% 9% **Portfolio Management** Group all your projects by strategic goal, compare their expected return, and continuously adjust your mix to maximize business impact and value. 89% 0% 11% 89% 0% 11% **Project Management** Coordinate tasks, track milestones, and manage deadlines using a single system, helping your teams work together smoothly to deliver projects successfully. 88% 0% 12% 100% 0% 0% **Resource Management** Assign the right people to the right projects by seeing who is available and their skills, avoiding burnout and keeping every team member productive. 88% 0% 12% 100% 0% 0% **Team Collaboration** Share documents, discuss project tasks, and give real-time feedback in one central space, ensuring everyone stays connected and focused on shared goals. 86% 0% 14% 86% 0% 14% **Customize This Data For Your Unique Needs** and compare feature capabilities head-to-head [CUSTOMIZE NOW](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=PPM Software) ### Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=PPM Software) Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Integration And Extensibility** Connect seamlessly with your existing tools like Jira or Salesforce, ensuring that all your project data is always accurate and updated across your entire business. 53% 0% 47% 88% 0% 12% **Platform Security** Protect all sensitive project and financial data with robust access controls, giving you peace of mind that your critical information is always safe. 100% 0% 0% 100% 0% 0% **Requirements Summary** Of typical requirements, 86% are fully supported out of the box by ServiceNow SPM including Agile Portfolio Planning, Dashboards And Reporting and Demand And Idea Management. AdaptiveWork supports 92.1% and excels at Dashboards And Reporting, Financial Management and Platform Security. ServiceNow SPM has an analyst rating of 92 and a user sentiment rating of 'great' based on 267 reviews, while AdaptiveWork has an analyst rating of 95 and a user sentiment rating of 'great' based on 972 reviews. ServiceNow SPM and AdaptiveWork are both SelectHub award-winners. ### User Sentiment Summary ServiceNow SPM has a user sentiment rating of 87 based on 267 reviews. AdaptiveWork has a user sentiment rating of 85 based on 972 reviews. ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 267 reviews ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 972 reviews Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 87% of users recommend this product ServiceNow SPM has a 'great' User Satisfaction Rating of 87% when considering 267 user reviews from 3 recognized software review sites. 85% of users recommend this product AdaptiveWork has a 'great' User Satisfaction Rating of 85% when considering 972 user reviews from 3 recognized software review sites. User Review Scores **G2.com, Inc** **3.8** (13) **4.1** (530) **Software Advice, Inc** n/a **4.3** (175) **Capterra Inc** **4.3** (110) n/a **Gartner, Inc** **4.4** (144) **4.5** (267) ### Awards SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. SelectHub research analysts have evaluated ServiceNow SPM and concluded it earns best-in-class honors for Agile Portfolio Planning, Demand and Idea Management and Platform Security. ![Agile Portfolio Planning Award]() ![Demand and Idea Management Award]() Show more ![Platform Security Award]() SelectHub research analysts have evaluated AdaptiveWork and concluded it deserves the award for the Best Overall PPM Software available today and earns best-in-class honors for Integration and Extensibility and Platform Security. ![Analysts' Pick Award]() ![Integration and Extensibility Award]() Show more ![Platform Security Award]() ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Comparison of Top Alternatives [ ServiceNow SPM Alternatives](https://www.selecthub.com/ppm-software/servicenow-spm/alternatives/) [ AdaptiveWork Alternatives](https://www.selecthub.com/ppm-software/adaptivework/alternatives/) ### Screenshots ![Screenshots]()![Screenshots]()![Screenshots]() ![Screenshots]() ### Key Features * **Portfolio Prioritization** – Ranks projects and initiatives based on strategic alignment, resource availability, and risk assessment from a central platform. * **Resource Management** – Assigns the right people and skills to projects across the portfolio, with users noting it handles hourly resources well. * **Risk Management** – Helps you identify, assess, and mitigate project risks early so you can take proactive steps before issues derail work. * **ServiceNow Integrations** – Connects with ITSM, PM, and other ServiceNow products to give one view of projects and IT operations. * **Demand Management** – Captures, evaluates, and prioritizes project requests so incoming work lines up with strategic goals. * **Capacity Planning** – Forecasts resource needs and matches people to tasks to prevent bottlenecks across active work. * **Workflow Automation** – Automates task assignment, notifications, approvals, and data sync to cut repetitive work. * **Gantt and Kanban Views** – Visualizes timelines, dependencies, and workflows so you can track project status at a glance. ### Top Alternatives in PPM Software [ AdaptiveWork ](https://www.selecthub.com/p/ppm-software/adaptivework/) [ Adobe Workfront ](https://www.selecthub.com/p/work-management-software/adobe-workfront/) [ Celoxis ](https://www.selecthub.com/p/ppm-software/celoxis/) [ Clarity PPM ](https://www.selecthub.com/p/ppm-software/clarity-ppm/) [ Cora PPM ](https://www.selecthub.com/p/ppm-software/cora-ppm/) [ Daptiv ](https://www.selecthub.com/p/ppm-software/planview-daptiv/) [ Eclipse PPM ](https://www.selecthub.com/p/ppm-software/eclipse-ppm/) [ KeyedIn ](https://www.selecthub.com/p/ppm-software/keyedin/) [ Micro Focus ](https://www.selecthub.com/p/ppm-software/micro-focus/) [ Microsoft Project ](https://www.selecthub.com/p/project-management-software/microsoft-project/) [ OpenText PPM ](https://www.selecthub.com/p/ppm-software/opentext-ppm/) [ Planisware ](https://www.selecthub.com/p/ppm-software/planisware/) [ Planview ](https://www.selecthub.com/p/ppm-software/planview/) [ Primavera P6 ](https://www.selecthub.com/p/ppm-software/primavera-p6/) [ SAP PPM ](https://www.selecthub.com/p/ppm-software/sap-ppm/) ### Head-to-Head Comparison ![ServiceNow SPM Software Tool]() ![Asana Software Tool]() [ServiceNow SPM VS Asana](https://www.selecthub.com/project-management-software/asana-vs-servicenow-spm/) ![ServiceNow SPM Software Tool]() ![Celoxis Software Tool]() [ServiceNow SPM VS Celoxis](https://www.selecthub.com/ppm-software/celoxis-vs-servicenow-spm/) ![ServiceNow SPM Software Tool]() ![Clarity PPM Software Tool]() [ServiceNow SPM VS Clarity PPM](https://www.selecthub.com/ppm-software/clarity-ppm-vs-servicenow-spm/) ![ServiceNow SPM Software Tool]() ![Daptiv Software Tool]() [ServiceNow SPM VS Daptiv](https://www.selecthub.com/ppm-software/planview-daptiv-vs-servicenow-spm/) ![ServiceNow SPM Software Tool]() ![Jira Software Tool]() [ServiceNow SPM VS Jira](https://www.selecthub.com/project-management-software/jira-vs-servicenow-spm/) ![ServiceNow SPM Software Tool]() ![LiquidPlanner Software Tool]() [ServiceNow SPM VS LiquidPlanner](https://www.selecthub.com/project-management-software/liquidplanner-vs-servicenow-spm/) ![ServiceNow SPM Software Tool]() ![Micro Focus Software Tool]() [ServiceNow SPM VS Micro Focus](https://www.selecthub.com/ppm-software/micro-focus-vs-servicenow-spm/) ![ServiceNow SPM Software Tool]() ![monday.com Software Tool]() [ServiceNow SPM VS monday.com](https://www.selecthub.com/project-management-software/monday-vs-servicenow-spm/) ![ServiceNow SPM Software Tool]() ![Planview Software Tool]() [ServiceNow SPM VS Planview](https://www.selecthub.com/ppm-software/planview-vs-servicenow-spm/) ![ServiceNow SPM Software Tool]() ![Sciforma Software Tool]() [ServiceNow SPM VS Sciforma](https://www.selecthub.com/ppm-software/servicenow-spm-vs-sciforma/) ![ServiceNow SPM Software Tool]() ![Wrike Software Tool]() [ServiceNow SPM VS Wrike](https://www.selecthub.com/project-management-software/wrike-vs-servicenow-spm/) ![ServiceNow SPM Software Tool]() ![Zoho Projects Software Tool]() [ServiceNow SPM VS Zoho Projects](https://www.selecthub.com/project-management-software/zoho-projects-vs-servicenow-spm/) **About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() [ Build Your Requirements](https://pmo.selecthub.com/ppm-software-requirements-onsite-1/) ![SelectHub Products Cost and Pricing Guide]() [ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=PPM%20Software) **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Tier 2:** Supported with workarounds or add-ons that may require additional costs. Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 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