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Benefits and Insights

Why use Scoro?

Key differentiators & advantages of Scoro

  • Customization: Set permissions for individual users, select PDF templates for invoices, create custom reports and views and add custom fields to almost any feature.  
  • Mobility: Available as a mobile app for Apple or Android smartphones, it enables easy access and notifications. 
  • Integration: Has many integration options and syncs with users’ current calendar application. Connect Scoro with file storage, sync financial information with accounting software and more.  
  • Visibility: Reports and dashboards provide insights for an overall view of the business. Keeps related responsibilities together on one page and lets users manage budgets and project portfolios from one dashboard.  
  • Improve Efficiency: Automates routine tasks like creating invoices and converting quotes into purchase orders. Leverages automation to reduce errors and free up employees for more important tasks.  

Industry Expertise

Scoro is designed for small to mid-sized businesses in consulting, advertising, IT and more. Its features help businesses plan projects, track results and streamline processes. Users can also collaborate seamlessly with remote teams, track cost and profitability and make data-based decisions. It is available as a SaaS product and is accessible from the web, apps, API, mobile devices and Zapier.

Key Features

  • Project Management: Manage budgets, a project portfolio and planned tasks from one central page. Allocate billable and non-billable work and stay aware of the team’s progress in real time. 
  • Work Scheduling and Tracking: Has a planner that provides a visual overview of deadlines, individual employees’ workload, open slots and potential over-bookings. Link projects and events with a shared team calendar. Manage tasks by priorities, deadlines, statuses and projects using task lists.  
  • Financial Management: Automate invoice reminders, send invoices as PDF files and keep track of purchases and costs with financial management features. Advanced capabilities include forecasting, budget scenario comparison and the option to set multi-currency custom rates based on team members, clients or projects.  
  • Customer Relationship Management: Manage customers with an intuitive contact list. View communication history, invoices, projects, quotes, orders and contact information on one page. Search, sort or filter contacts based on location, latest activity and more.  
  • Quoting and Sales: Compiles quotes, sends them as PDFs and converts them into purchase orders. Provides an overview of the sales funnel.  
  • Reporting and Dashboard: The dashboard displays real-time company data like KPIs, actionable items and conversions. Generates financial reports and displays what the team is spending time on, missed deadlines and unassigned tasks. 

Limitations

Some of the product limitations include:
  •  Reporting features aren’t robust.  
  •  Integration with accounting tools is not seamless.  
  •  Finding information within the software is not easy.  

Scoro Suite Support

mail_outlineEmail: Users can contact [email protected] for customer support.
phonePhone: Call +44 20 3318 4599 to request a call-back.
schoolTraining: The Scoro Help Center is equipped with training videos for new users and a knowledge base with step-by-step guides.

Scoro Reviews

Average customer reviews & user sentiment summary:

299 reviews

91%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • User Friendly: The system is easy to use and intuitive, as noted by approximately 96% of users who mention the system’s usability.
  • Interface: Nearly 73% of the users that mention the interface think it is quite intuitive and easy to navigate.
  • Control Center: Approximately 81% of the users reviewed think that the Control Center’s many features are useful and increase efficiency.
  • Timesheet Tracking: About 54% of users who mention time-sheet tracking find it helpful for organization and work tracking.

Cons

  • Cost: Nearly 100% of users who mentioned cost reported that Asana’s premium offerings were too expensive for smaller businesses or as prohibitive.
  • Integrations: Available integrations are not seamless, as reported by 64% of reviewers who mention integrations.
  • Mobile App: Almost 100% of the users who mention the mobile app think it is difficult to use and does not add value. They prefer the web version of the software.
  • Reporting: Nearly 55% of the users who mention the reporting feature don’t find it useful. It does not offer Gantt charts.

Researcher's Summary:

Scoro comes equipped with a control center that allows users to create, transfer and assign tasks. It also generates alerts automatically from the calendar. It is user-friendly, and the interface is intuitive. Its advertising management tool is also quite helpful. Many users find the cost prohibitive, and it does not support Gantt charts. Integrations with Outlook and QuickBooks aren't smooth.

User Sentiment i

Based on 299 reviews:

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