--- description: "Microsoft Project vs ServiceNow SPM: Which solution wins in 2026? Compare pricing, features, and analyst ratings side-by-side to find the best Project Management Software for your business." --- [Home](https://www.selecthub.com/) > [Project Management](https://www.selecthub.com/category/project-management/) > [Project Management Software](https://www.selecthub.com/c/project-management-software/) > [Microsoft Project](https://www.selecthub.com/p/project-management-software/microsoft-project/) > Microsoft Project vs ServiceNow SPM # Microsoft Project vs ServiceNow SPM Last Updated: October 19th, 2026 We compared **[Microsoft Project](https://www.selecthub.com/p/project-management-software/microsoft-project/)** vs. **[ServiceNow SPM](https://www.selecthub.com/p/ppm-software/servicenow-spm/)** to help you decide which product makes more sense for you. Our comparison of these **[Project Management Software](https://www.selecthub.com/c/project-management-software/)** solutions is based on user reviews and publicly available information about each product’s features and pricing. [Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [Screenshots](#product-screenshots) Remove Add to Compare [![Microsoft Project Software Tool](https://cdn.selecthub.com/products/0e98aeeb54acf612b9eb4e48a269814c-bc04f678f03b4bce09f87df579aef107/resources/normal/logo.png?1693317909)](https://www.selecthub.com/p/project-management-software/microsoft-project/) [![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg)](#awards-section) Remove Add to Compare [![ServiceNow SPM Software Tool](https://cdn.selecthub.com/products/9965b21b3968b6abc41143236b035c8c-c4976c291007a91863e1287b560ff871/resources/normal/logo.png?1693319112)](https://www.selecthub.com/p/ppm-software/servicenow-spm/) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Project+Management+Software&product_name=Microsoft%2BProject&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F0e98aeeb54acf612b9eb4e48a269814c-bc04f678f03b4bce09f87df579aef107%2Fresources%2Fnormal%2Flogo.png%3F1693317909) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Project+Management+Software&product_name=Microsoft%2BProject&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F0e98aeeb54acf612b9eb4e48a269814c-bc04f678f03b4bce09f87df579aef107%2Fresources%2Fnormal%2Flogo.png%3F1693317909)    [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Project+Management+Software&product_name=Microsoft%2BProject&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F0e98aeeb54acf612b9eb4e48a269814c-bc04f678f03b4bce09f87df579aef107%2Fresources%2Fnormal%2Flogo.png%3F1693317909&price=1) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Project+Management+Software&product_name=Microsoft%2BProject&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F0e98aeeb54acf612b9eb4e48a269814c-bc04f678f03b4bce09f87df579aef107%2Fresources%2Fnormal%2Flogo.png%3F1693317909&price=1) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Project+Management+Software&product_name=ServiceNow%2BSPM&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9965b21b3968b6abc41143236b035c8c-c4976c291007a91863e1287b560ff871%2Fresources%2Fnormal%2Flogo.png%3F1693319112) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Project+Management+Software&product_name=ServiceNow%2BSPM&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9965b21b3968b6abc41143236b035c8c-c4976c291007a91863e1287b560ff871%2Fresources%2Fnormal%2Flogo.png%3F1693319112)    [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Project+Management+Software&product_name=ServiceNow%2BSPM&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9965b21b3968b6abc41143236b035c8c-c4976c291007a91863e1287b560ff871%2Fresources%2Fnormal%2Flogo.png%3F1693319112&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=Project+Management+Software&product_name=ServiceNow%2BSPM&product_logo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9965b21b3968b6abc41143236b035c8c-c4976c291007a91863e1287b560ff871%2Fresources%2Fnormal%2Flogo.png%3F1693319112&price=2) ### Products Insights Overall Rating Comparison [Analyst RatingMicrosoft Project - Analyst Score: 72 out of 100 72 Detailed Analysis](#analyst-rating-section) [User Sentiment![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (3873 Reviews)](#user-sentiment-section) [Analyst Rating we're gathering data](#analyst-rating-section) [User Sentiment![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (267 Reviews)](#user-sentiment-section) Price Starts From $10/User, Monthly [30 Day Free Trial is available →]() Custom Quote  i Free Trial is unavailable → Pros What we like about Microsoft Project and ServiceNow SPM: - Deep integration with Microsoft tools like Teams, SharePoint, Excel and Office keeps work in one place - Supports waterfall, agile, hybrid and Kanban sprint methods within a single platform - Timesheets with manager approval let teams log hours by day and task - Resource heat maps make it easy to spot overworked or underused team members - Centralizes portfolio data to help align IT investments with strategic business goals - Risk management tools let you identify and address project risks early - Automation reduces manual portfolio management work, freeing up time for higher-level decisions - Users find the interface welcoming and straightforward to get adopted across the organization Cons What we dislike about Microsoft Project and ServiceNow SPM: - Customization is difficult despite some options being available - Collaboration features are limited for teams that need real-time coordination - Resource allocation gets harder when working with multiple people per team - Cost is seen as high relative to the features it offers - Complex enterprise setup requires significant training and expertise to implement effectively - Pricing makes it hard to justify for smaller teams or tighter budgets - Customization options are more limited compared to other portfolio management tools - Reporting capabilities leave some users wanting more depth and comprehensiveness ### Our Review **Bottom line:** Microsoft Project is a solid pick if you're already working in the Microsoft ecosystem and need detailed task scheduling and execution. ServiceNow SPM is built for large enterprises that need to align entire portfolios of IT investments with strategic goals. Microsoft Project starts at $10 per user per month. ServiceNow SPM starts at $50 per user per month, so there's a meaningful cost difference if budget is a factor. Microsoft Project works at the execution layer. Gantt charts, sprint planning, timesheets, and resource heat maps are where it earns its place. If your teams live in Teams, SharePoint, or Excel, it slots right in. But users consistently flag that it doesn't handle collaboration well, and resource allocation gets messy with larger groups. ServiceNow SPM operates at a different level entirely. It's less about managing individual tasks and more about tracking how your portfolio of projects lines up with business priorities. Risk management, portfolio prioritization, and real-time performance tracking are its core strengths. It's cloud-based and pulls stakeholders across the org into a single, connected view. The tradeoff is complexity. ServiceNow SPM takes real expertise to implement, and even experienced users mention the learning curve. It's designed for large organizations with complex portfolios — smaller teams or simpler needs will likely find it overkill. If you need tactical project execution and already use Microsoft tools, Microsoft Project fits naturally. If you're managing a large IT portfolio and need visibility into strategic alignment and risk, ServiceNow SPM is the stronger tool — even if it takes more to get it running. ### Analyst Rating Summary Overall Scores Based on the research and analysis by SelectHub's team of research analysts, Microsoft Project has an analyst rating of 72. Our analysts are still gathering data for ServiceNow SPM. Microsoft Project - Analyst Score: 72 out of 100 72 we're gathering data Features Comparison **Customizations** Tailor your workspace by easily adjusting fields, views, and workflows, ensuring the software perfectly fits how you and your team actually get work done. 57 we're gathering data **Dashboards and Reporting** See your project's health and performance at a glance with personalized dashboards and simple reports, making it easy to share progress with stakeholders. 97 we're gathering data **Mobile Capabilities** Manage tasks, review documents, and stay connected with your team whether you are at your desk or on the go using your phone or tablet. 0 we're gathering data Show More [Show More]() ### Analyst Ratings for Functional Requirements Customize This Data [Customize This Data]() How Microsoft Project compares against the top 9 functional requirements as defined by SelectHub project data. *Microsoft Project ServiceNow SPM+ Add Product [+ Add Product]()* Customizations Dashboards AndReporting Mobile Capabilities Platform Features Project Planning AndScheduling Project Tracking Task Management Team Collaboration Time Tracking AndManagement 57 97 0 74 97 95 85 47 81 0 25 50 75 100 Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Read more **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Customizations** Tailor your workspace by easily adjusting fields, views, and workflows, ensuring the software perfectly fits how you and your team actually get work done. *29%* *43%* *28%* we're gathering data *N/A* we're gathering data *N/A* we're gathering data *N/A* **Dashboards And Reporting** See your project's health and performance at a glance with personalized dashboards and simple reports, making it easy to share progress with stakeholders. *100%* *0%* *0%* we're gathering data *N/A* we're gathering data *N/A* we're gathering data *N/A* **Mobile Capabilities** Manage tasks, review documents, and stay connected with your team whether you are at your desk or on the go using your phone or tablet. *0%* *0%* *100%* we're gathering data *N/A* we're gathering data *N/A* we're gathering data *N/A* **Platform Features** Integrate with your favorite existing tools, like Slack or Google Drive, creating a single, connected place for all your communication and files. *63%* *13%* *24%* we're gathering data *N/A* we're gathering data *N/A* we're gathering data *N/A* **Project Planning And Scheduling** Build out your project timeline with drag-and-drop ease, clearly defining tasks, setting deadlines, and tracking dependencies so nothing slips through the cracks. *92%* *0%* *8%* we're gathering data *N/A* we're gathering data *N/A* we're gathering data *N/A* **Project Tracking** Monitor real-time progress by tracking task status and effort spent, giving you an immediate, accurate view of how work is actually advancing. *86%* *0%* *14%* we're gathering data *N/A* we're gathering data *N/A* we're gathering data *N/A* **Task Management** Break down large goals into small, clear tasks you can assign, track, and complete, ensuring every team member knows exactly what to do and when. *75%* *8%* *17%* we're gathering data *N/A* we're gathering data *N/A* we're gathering data *N/A* **Team Collaboration** Communicate directly on tasks, share feedback, and attach necessary files all in one spot, keeping everyone on the same page without endless email chains. *33%* *25%* *42%* we're gathering data *N/A* we're gathering data *N/A* we're gathering data *N/A* **Time Tracking And Management** Log time spent on tasks manually or with a simple timer, so you can accurately bill clients and see exactly where your team's effort is going. *71%* *14%* *15%* we're gathering data *N/A* we're gathering data *N/A* we're gathering data *N/A* **Customize This Data For Your Unique Needs** and compare feature capabilities head-to-head CUSTOMIZE NOW [CUSTOMIZE NOW]() ### Analyst Ratings for Technical Requirements Customize This Data [Customize This Data]() Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Read more **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Integrations And Extensibility** Connect with your favorite existing tools, like Slack or Google Drive, creating a single, connected place for all your communication and files. *61%* *6%* *33%* we're gathering data *N/A* we're gathering data *N/A* we're gathering data *N/A* **Platform Security** Protect your sensitive project data with industry-leading encryption and access controls, giving you complete peace of mind that your information is safe. *88%* *0%* *12%* we're gathering data *N/A* we're gathering data *N/A* we're gathering data *N/A* **Requirements Summary** Of typical requirements, 62.2% are fully supported out of the box by Microsoft Project including Project Planning And Scheduling, Platform Security and Project Tracking. We are still evaluating data for ServiceNow SPM at this time. ServiceNow SPM has an analyst rating of and a user sentiment rating of 'great' based on 267 reviews, while Microsoft Project has an analyst rating of 72 and a user sentiment rating of 'great' based on 3873 reviews. Microsoft Project and ServiceNow SPM are both SelectHub award-winners. ### User Sentiment Summary Microsoft Project has a user sentiment rating of 84 based on 3873 reviews. ServiceNow SPM has a user sentiment rating of 87 based on 267 reviews. ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 3873 reviews ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 267 reviews Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 84% *of users recommend this product* Microsoft Project has a 'great' User Satisfaction Rating of 84% when considering 3873 user reviews from 5 recognized software review sites. 87% *of users recommend this product* ServiceNow SPM has a 'great' User Satisfaction Rating of 87% when considering 267 user reviews from 3 recognized software review sites. User Review Scores**FinancesOnline** **4.7** (21) n/a **G2.com, Inc** **4.0** (1577) **3.8** (13) **GetApp** **4.4** (1289) n/a **Capterra Inc** n/a **4.3** (110) **Gartner, Inc** **4.4** (408) **4.4** (144) **TrustRadius** **4.1** (578) n/a ### Awards SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. SelectHub research analysts have evaluated Microsoft Project and concluded it earns best-in-class honors for Project Planning and Scheduling. ![Project Planning and Scheduling Award](<> "Project Planning and Scheduling Award") No awards. ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Comparison of Top Alternatives [Microsoft Project Alternatives](https://www.selecthub.com/project-management-software/microsoft-project/alternatives/) [ServiceNow SPM Alternatives](https://www.selecthub.com/ppm-software/servicenow-spm/alternatives/) ### Screenshots ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() ![Screenshots]()![Screenshots]()![Screenshots]() ### Key Features - **Resource management** – Heat maps flag overworked or underused team members, and managers can track usage, project capacity and issues through built-in analytics. - **Portfolio optimization** – Uses scenario modeling tools like analysis scatter charts to weigh project proposals against strategic drivers and organizational cost and resource constraints. - **Reporting** – Includes dashboards, burndowns, cost and progress reports, with the ability to build custom reports from four template types: blank, chart, table and comparison. - **Microsoft ecosystem integration** – Connects with Teams, SharePoint, Excel, Word, Skype for Business and Power BI, keeping work within a single connected environment. - **Resource management** – Manages resources across the full portfolio, matching the right people and skills to projects, with particular strength in tracking hourly resources. - **Portfolio prioritization** – Centralizes project selection by weighing strategic alignment, resource availability and risk, helping you focus investment on the most impactful work. - **Performance tracking** – Gives real-time visibility into portfolio health so you can spot issues and track progress before things go off course. - **ServiceNow ecosystem integration** – Works with other ServiceNow products like IT Service Management and Project Management to give a connected view across the organization's IT operations. ### Top Alternatives in Project Management Software [![Airtable Software Tool]()--- Airtable](https://www.selecthub.com/p/project-management-software/airtable/) [![Asana Software Tool]()--- Asana](https://www.selecthub.com/p/project-management-software/asana/) [![Basecamp Software Tool]()--- Basecamp](https://www.selecthub.com/p/project-management-software/basecamp/) [![ClickUp Software Tool]()--- ClickUp](https://www.selecthub.com/p/project-management-software/clickup/) [![Jira Software Tool]()--- Jira](https://www.selecthub.com/p/project-management-software/jira/) [![MeisterTask Software Tool]()--- MeisterTask](https://www.selecthub.com/p/task-management-software/meistertask/) [![monday.com Software Tool]()--- monday.com](https://www.selecthub.com/p/project-management-software/monday/) [![ProofHub Software Tool]()--- ProofHub](https://www.selecthub.com/p/project-management-software/proofhub/) [![Smartsheet Software Tool]()--- Smartsheet](https://www.selecthub.com/p//smartsheet/) [![TeamGantt Software Tool]()--- TeamGantt](https://www.selecthub.com/p/project-management-software/teamgantt/) ### Related Categories Microsoft Project and ServiceNow SPM can also be found with other leading products in these categories: [Collaboration Software](https://www.selecthub.com/c/collaboration-software-tools/) [PPM Software](https://www.selecthub.com/c/ppm-software/) Show more [PPM Software](https://www.selecthub.com/c/ppm-software/) Show more ### Head-to-Head Comparison ![Microsoft Project Software Tool]() ![Asana Software Tool]() [Microsoft Project VS Asana](https://www.selecthub.com/project-management-software/asana-vs-microsoft-project/) ![Microsoft Project Software Tool]() ![Celoxis Software Tool]() [Microsoft Project VS Celoxis](https://www.selecthub.com/project-management-software/microsoft-project-vs-celoxis/) ![Microsoft Project Software Tool]() ![Clarity PPM Software Tool]() [Microsoft Project VS Clarity PPM](https://www.selecthub.com/project-management-software/microsoft-project-vs-clarity-ppm/) ![Microsoft Project Software Tool]() ![Daptiv Software Tool]() [Microsoft Project VS Daptiv](https://www.selecthub.com/project-management-software/microsoft-project-vs-planview-daptiv/) ![Microsoft Project Software Tool]() ![Jira Software Tool]() [Microsoft Project VS Jira](https://www.selecthub.com/project-management-software/jira-vs-microsoft-project/) ![Microsoft Project Software Tool]() ![Micro Focus Software Tool]() [Microsoft Project VS Micro Focus](https://www.selecthub.com/project-management-software/microsoft-project-vs-micro-focus/) ![Microsoft Project Software Tool]() ![Planview Software Tool]() [Microsoft Project VS Planview](https://www.selecthub.com/project-management-software/microsoft-project-vs-planview/) ![Microsoft Project Software Tool]() ![Planview ProjectAdvantage Software Tool]() [Microsoft Project VS Planview ProjectAdvantage](https://www.selecthub.com/project-management-software/microsoft-project-vs-planview-projectadvantage/) ![Microsoft Project Software Tool]() ![Tempo Portfolio Manager Software Tool]() [Microsoft Project VS Tempo Portfolio Manager](https://www.selecthub.com/project-management-software/microsoft-project-vs-tempo-portfolio-manager/) **About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() [Build Your Requirements](https://pmo.selecthub.com/project-management-requirements-onsite/) ![SelectHub Products Cost and Pricing Guide]() [Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Project%20Management%20Software) **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Tier 2:** Supported with workarounds or add-ons that may require additional costs. Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 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