[Home](https://www.selecthub.com/) \> [POS](https://www.selecthub.com/category/pos/) \> [POS Software](https://www.selecthub.com/c/pos-software/) \> [Helcim](https://www.selecthub.com/p/pos-software/helcim/) \> Helcim vs Retail Express 

#  Helcim vs Retail Express 

 Last Updated: May 11th, 2026 

Our analysts compared [Helcim](https://www.selecthub.com/p/pos-software/helcim/) vs [Retail Express](https://www.selecthub.com/p/retail-pos-systems/retail-express/) based on data from our 400+ point analysis of [POS Software](https://www.selecthub.com/c/pos-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=POS Software&cta=pos-software).

[Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [Screenshots](#product-screenshots) 

Remove Add to Compare 

[![Helcim Software Tool](https://cdn.selecthub.com/products/fa183ba81b8f82c988245d8d4e701366-2c16204d0c50c5ddcb751bf2dcf64e91/resources/normal/logo.png?1693318949)](https://www.selecthub.com/p/pos-software/helcim/)

Remove Add to Compare 

[![Retail Express Software Tool](https://cdn.selecthub.com/products/fde0516fdc5aadb0b68d6c184067e7c9-68260614d76bbd36af02bd822b8b1dde/resources/normal/logo.png?1744139505)](https://www.selecthub.com/p/retail-pos-systems/retail-express/)

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=POS+Software&product%5Fname=Helcim&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ffa183ba81b8f82c988245d8d4e701366-2c16204d0c50c5ddcb751bf2dcf64e91%2Fresources%2Fnormal%2Flogo.png%3F1693318949) [Demo](https://pmo.selecthub.com/get-product-demo/?category=POS+Software&product%5Fname=Helcim&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ffa183ba81b8f82c988245d8d4e701366-2c16204d0c50c5ddcb751bf2dcf64e91%2Fresources%2Fnormal%2Flogo.png%3F1693318949) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=POS+Software&product%5Fname=Helcim&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ffa183ba81b8f82c988245d8d4e701366-2c16204d0c50c5ddcb751bf2dcf64e91%2Fresources%2Fnormal%2Flogo.png%3F1693318949&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=POS+Software&product%5Fname=Helcim&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ffa183ba81b8f82c988245d8d4e701366-2c16204d0c50c5ddcb751bf2dcf64e91%2Fresources%2Fnormal%2Flogo.png%3F1693318949&price=2) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=POS+Software&product%5Fname=Retail%2BExpress&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ffde0516fdc5aadb0b68d6c184067e7c9-68260614d76bbd36af02bd822b8b1dde%2Fresources%2Fnormal%2Flogo.png%3F1744139505) [Demo](https://pmo.selecthub.com/get-product-demo/?category=POS+Software&product%5Fname=Retail%2BExpress&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ffde0516fdc5aadb0b68d6c184067e7c9-68260614d76bbd36af02bd822b8b1dde%2Fresources%2Fnormal%2Flogo.png%3F1744139505) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=POS+Software&product%5Fname=Retail%2BExpress&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ffde0516fdc5aadb0b68d6c184067e7c9-68260614d76bbd36af02bd822b8b1dde%2Fresources%2Fnormal%2Flogo.png%3F1744139505&price=3) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=POS+Software&product%5Fname=Retail%2BExpress&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ffde0516fdc5aadb0b68d6c184067e7c9-68260614d76bbd36af02bd822b8b1dde%2Fresources%2Fnormal%2Flogo.png%3F1744139505&price=3) 

###  Products Insights

 Overall Rating Comparison

[ Analyst Rating  59 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (54 Reviews) ](#user-sentiment-section) 

[ Analyst Rating we're gathering data ](#analyst-rating-section) [ User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (15 Reviews) ](#user-sentiment-section) 

 Price Starts From

$30 Monthly 

 Free Trial is unavailable →

 Custom Quote 

 i

 Free Trial is unavailable →

 Pros

 What we like about Helcim and Retail Express:

**Competitive Pricing:** Users mentioned significantly lower fees compared to previous processors, saving them money on transactions.

**Feature Rich:** Users appreciated features like extensive APIs, detailed documentation, and the ability to customize the platform for their specific needs.

**Reliable Processing:** Many users reported smooth and dependable payment processing, crucial for uninterrupted business operations.

**Strong Integrations:** Users valued seamless integrations with various third-party tools, streamlining their workflow.

**Integrations:** User reviews highlight Retail Express for its robust integration capabilities with popular platforms like Shopify and Xero, simplifying accounting and online sales management.

**User-Friendly Interface:** The software is praised for its intuitive design, making it easy for staff to learn and use, regardless of their technical expertise.

**Comprehensive Support:** Retail Express is recognized for its strong customer support services, including a dedicated support line and comprehensive training programs, ensuring businesses can maximize the software's value.

**Advanced Reporting:** Users commend the software's in-depth reporting features, providing valuable insights into sales trends, inventory levels, and customer behavior to make informed business decisions.

 Cons

 What we dislike about Helcim and Retail Express:

**Potentially Higher Fees for Low Volume:** While praised for competitive pricing, some users with low transaction volume felt fees were less economical compared to flat-rate options.

**Occasional Technical Issues:** Some users reported encountering bugs or glitches within the platform, causing workflow disruptions.

**Learning Curve for Beginners:** New users unfamiliar with complex POS systems sometimes found initial setup and navigation challenging.

**Limited Integration Options:** Although integrations exist, users expressed a desire for broader compatibility with specific accounting or inventory management software.

**Non-Transparent Pricing:** Some user reviews mention a lack of pricing transparency as a potential drawback.

**Special Orders:** User reviews indicate that managing special customer orders can be complex and may require workarounds using existing features like layaway.

**Backorders:** According to user reviews, the system's handling of backorders can be cumbersome, potentially affecting order fulfillment efficiency.

###  Our Review

 Recent user reviews of Helcim's POS software reveal a multifaceted perspective. While lauded for its competitive pricing and feature richness, potential drawbacks emerge for specific user profiles. Strengths: Users consistently highlight Helcim's transparent interchange-plus pricing model, which translates to significant cost savings compared to traditional processors. The platform's extensive APIs and customization capabilities empower businesses to tailor the software to their unique workflows. Additionally, seamless integrations with popular third-party tools further enhance operational efficiency. Weaknesses: Reviews indicate a potential learning curve for new users, particularly those unfamiliar with complex POS systems. While integrations exist, some users yearn for broader compatibility with niche software, suggesting room for improvement. Furthermore, the fee structure might seem less competitive for businesses with low transaction volumes, where flat-rate options offered by competitors like Square or Shopify POS might be more suitable. In conclusion, Helcim shines for businesses seeking a cost-effective POS solution with rich features and customization options. Its transparent pricing model and integration capabilities are valuable assets. However, the potential learning curve and limited integration options should be carefully considered, especially for new users or those with specific software needs. A thorough evaluation of your business's size, transaction volume, and technical expertise is crucial to determine if Helcim truly differentiates itself from the competition. 

 Show more 

 Is Retail Express the fast track to retail success, or does it get derailed by its shortcomings? Retail Express is a cloud-based POS software praised for its robust features and user-friendly interface. Users particularly appreciate its seamless integration with popular platforms like Shopify, streamlining online and offline operations. Its advanced reporting capabilities provide valuable insights into sales trends and inventory, empowering businesses to make data-driven decisions. For instance, users can track sales data across multiple stores, identify top-performing products, and manage inventory in real-time. This granular level of detail is a significant advantage for businesses seeking to optimize their operations. Moreover, Retail Express is lauded for its exceptional customer support, with prompt responses and helpful guidance consistently highlighted in reviews. However, some users find navigating the sales process cumbersome, citing too many steps. Additionally, the lack of transparent pricing has raised concerns. While Retail Express offers a comprehensive suite of features and generally positive user experiences, it's best suited for businesses prioritizing robust reporting and integration capabilities, particularly those already familiar with or willing to invest time in learning the system. Businesses seeking a more streamlined sales process or transparent pricing might need to consider alternative options. 

 Show more 

###  Analyst Rating Summary

 Overall Scores

 Based on the research and analysis by SelectHub's team of research analysts, Helcim has an analyst rating of 59\. Our analysts are still gathering data for Retail Express.

 59 

we're gathering data

 Features Comparison

**Compliance and Security**  
 Safeguard customer payment data and protect your business from costly fines by meeting all industry security and regulatory standards effortlessly. 

 67 

we're gathering data

**Customer and Loyalty Management**  
 Track customer buying habits and reward frequent shoppers with special deals, encouraging them to keep coming back to your store. 

 52 

we're gathering data

**Employee Management**  
 Schedule shifts, track hourly performance, and manage staff permissions easily, giving you better control over labor costs and team efficiency. 

 20 

we're gathering data

[Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=POS Software) 

###  Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=POS Software) 

 How Helcim compares against the top 11 functional requirements as defined by SelectHub project data.

Helcim Retail Express 

\+ Add Product [\+ Add Product](https://pmo.selecthub.com/customize-data/?category=POS Software) 

 Compliance and Security Customer And LoyaltyManagement Employee Management Inventory Management Items And ServiceManagement Payment TransactionsAnd Cash Management POS Hardware Reporting And Insights Sales And MarketingManagement Store Management Types Of POS 67 52 20 56 55 86 59 50 52 50 74 0 25 50 75 100 

 Implementation Level of Effort Estimation

**Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) 

**Tier 2:** Supported with workarounds or add-ons that may require additional costs. 

**Tier 3:** Requires partner integrations or custom development that is often at an additional cost. 

**Compliance And Security**   
Safeguard customer payment data and protect your business from costly fines by meeting all industry security and regulatory standards effortlessly. 

67%

0%

33%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Customer And Loyalty Management**   
Track customer buying habits and reward frequent shoppers with special deals, encouraging them to keep coming back to your store. 

50%

0%

50%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Employee Management**   
Schedule shifts, track hourly performance, and manage staff permissions easily, giving you better control over labor costs and team efficiency. 

20%

0%

80%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Inventory Management**   
Keep track of what's in stock, automatically reorder low items, and see your most popular products to prevent running out of key sellers. 

56%

0%

44%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Items And Service Management**   
Organize and update your entire product catalog, including prices and variations, instantly across all selling channels for fast, accurate transactions. 

57%

0%

43%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Payment Transactions And Cash Management**   
Process all card, cash, and digital payments quickly and accurately, while easily tracking daily deposits and managing your cash drawer balance. 

78%

11%

11%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**POS Hardware**   
Connect all your essential equipment, including receipt printers and card readers, ensuring your checkout process runs smoothly every time you make a sale. 

40%

0%

60%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Reporting And Insights**   
See a clear picture of your sales, products, and customer trends, enabling you to identify your best opportunities and make smart business decisions instantly. 

50%

0%

50%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Sales And Marketing Management**   
Run targeted promotions, manage gift cards, and issue discounts easily, helping you to attract new customers and drive more revenue to your business. 

50%

0%

50%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Store Management**   
Manage multiple store locations, track sales performance across all branches, and control staff access from one central, easy-to-use platform. 

44%

0%

56%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Types Of POS**   
Choose the right setup for your business, whether you need a mobile device, a countertop terminal, or an all-in-one system for flexible selling. 

75%

0%

25%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Customize This Data For Your Unique Needs** and compare feature capabilities head-to-head [CUSTOMIZE NOW](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=POS Software) 

###  Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=POS Software) 

 Implementation Level of Effort Estimation

**Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) 

**Tier 2:** Supported with workarounds or add-ons that may require additional costs. 

**Tier 3:** Requires partner integrations or custom development that is often at an additional cost. 

**Integration And Extensibility**   
Connect your current accounting and eCommerce systems seamlessly, making sure all your sales and inventory data is always synchronized and accurate. 

80%

0%

20%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Requirements Summary** Of typical requirements, 54.2% are fully supported out of the box by Helcim including Integration And Extensibility, Payment Transactions And Cash Management and Types Of POS. We are still evaluating data for Retail Express at this time. Retail Express has an analyst rating of and a user sentiment rating of 'great' based on 15 reviews, while Helcim has an analyst rating of 59 and a user sentiment rating of 'great' based on 54 reviews. 

###  User Sentiment Summary

 Helcim has a user sentiment rating of 88 based on 54 reviews. Retail Express has a user sentiment rating of 81 based on 15 reviews. 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 54 reviews 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 15 reviews 

 Synopsis

 Evaluating all review platforms, our market analysts have compiled the following user sentiment data.

 88%

of users recommend this product

 Helcim has a 'great' User Satisfaction Rating of 88% when considering 54 user reviews from 3 recognized software review sites.

 81%

of users recommend this product

 Retail Express has a 'great' User Satisfaction Rating of 81% when considering 15 user reviews from 1 recognized software review sites.

 User Review Scores

**G2.com, Inc** 

**4.4** (13) 

n/a 

**Software Advice, Inc** 

**4.27** (22) 

**4.07** (15) 

**Capterra Inc** 

**4.6** (19) 

n/a 

###  Product Assistance

 Training Resources

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

 Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

###  Product Basics

 Company Size 

 i

Small

Medium

Large

Small

Medium

Large

 Platforms Supported

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

 Deployment Supported

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

 Comparison of Top Alternatives

[ Helcim Alternatives](https://www.selecthub.com/pos-software/helcim/alternatives/) 

[ Retail Express Alternatives](https://www.selecthub.com/retail-pos-systems/retail-express/alternatives/) 

###  Screenshots

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

###  Key Features

* **Omnichannel Inventory Management:** Track stock levels across physical and online stores, prevent stockouts, and optimize purchasing decisions.
* **Mobile POS App:** Run your business from anywhere with a POS accessible on smartphones and tablets.
* **Virtual Terminal:** Accept payments online without a physical store through a secure web interface.
* **Invoicing and Billing:** Send professional invoices, accept payments, and track customer payment history.
* **Payment Processing:** Accept various payment methods including credit cards, debit cards, ACH transfers, and contactless payments.

 read more... 

* **Omni-Channel Integration:** Seamlessly connects online and in-store sales channels, ensuring consistent inventory and customer data across platforms.
* **Advanced Inventory Management:** Offers real-time stock tracking, automated reordering, and detailed reporting to optimize inventory levels and reduce overstock.
* **Customizable Reporting:** Provides a wide range of customizable reports, allowing retailers to analyze sales trends, customer behavior, and inventory performance.
* **Promotions and Discounts Engine:** Enables the creation of complex promotional campaigns and discount structures, tailored to specific customer segments or product categories.
* **Customer Relationship Management (CRM):** Integrates customer data to enhance personalized marketing efforts and improve customer service experiences.

 read more... 

###  Top Alternatives in POS Software 

[  Bindo ](https://www.selecthub.com/p/pos-software/bindo/) [  Clover ](https://www.selecthub.com/p/pos-software/clover/) [  Epos Now ](https://www.selecthub.com/p/pos-software/epos-now/) [  Erply ](https://www.selecthub.com/p/retail-pos-systems/erply/) [  Hike POS ](https://www.selecthub.com/p/retail-pos-systems/hike-pos/) [  KORONA POS ](https://www.selecthub.com/p/pos-software/korona-pos/) [  Lightspeed ](https://www.selecthub.com/p/pos-software/lightspeed/) [  Lightspeed Retail ](https://www.selecthub.com/p/retail-pos-systems/lightspeed-retail/) [  MICROS ](https://www.selecthub.com/p/pos-software/micros/) [  NCR Voyix ](https://www.selecthub.com/p/restaurant-management-software/ncr-voyix/) [  PHP POS ](https://www.selecthub.com/p/retail-pos-systems/php-pos/) [  Rain POS ](https://www.selecthub.com/p/retail-pos-systems/rain-pos/) [  Revel POS ](https://www.selecthub.com/p/restaurant-pos-systems/revel-pos/) [  Shopify POS ](https://www.selecthub.com/p/pos-software/shopify-pos/) [  SpotOn ](https://www.selecthub.com/p/pos-software/spoton/) 

###  Head-to-Head Comparison

![Helcim Software Tool]() 

![Bindo Software Tool]() 

[Helcim VS Bindo](https://www.selecthub.com/pos-software/helcim-vs-bindo/) 

![Helcim Software Tool]() 

![Clover Software Tool]() 

[Helcim VS Clover](https://www.selecthub.com/pos-software/clover-vs-helcim/) 

![Helcim Software Tool]() 

![Erply Software Tool]() 

[Helcim VS Erply](https://www.selecthub.com/pos-software/helcim-vs-erply/) 

![Helcim Software Tool]() 

![KORONA POS Software Tool]() 

[Helcim VS KORONA POS](https://www.selecthub.com/pos-software/helcim-vs-korona-pos/) 

![Helcim Software Tool]() 

![Lightspeed Software Tool]() 

[Helcim VS Lightspeed](https://www.selecthub.com/pos-software/lightspeed-vs-helcim/) 

![Helcim Software Tool]() 

![Lightspeed Retail Software Tool]() 

[Helcim VS Lightspeed Retail](https://www.selecthub.com/retail-pos-systems/lightspeed-retail-vs-helcim/) 

![Helcim Software Tool]() 

![MICROS Software Tool]() 

[Helcim VS MICROS](https://www.selecthub.com/pos-software/micros-vs-helcim/) 

![Helcim Software Tool]() 

![Rain POS Software Tool]() 

[Helcim VS Rain POS](https://www.selecthub.com/pos-software/helcim-vs-rain-pos/) 

![Helcim Software Tool]() 

![Shopify POS Software Tool]() 

[Helcim VS Shopify POS](https://www.selecthub.com/pos-software/shopify-pos-vs-helcim/) 

![Helcim Software Tool]() 

![SpotOn Software Tool]() 

[Helcim VS SpotOn](https://www.selecthub.com/pos-software/spoton-vs-helcim/) 

![Helcim Software Tool]() 

![Square POS Software Tool]() 

[Helcim VS Square POS](https://www.selecthub.com/pos-software/square-pos-vs-helcim/) 

![Helcim Software Tool]() 

![Toast Software Tool]() 

[Helcim VS Toast](https://www.selecthub.com/pos-software/toast-vs-helcim/) 

**About SelectHub (and our data)** 

We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

![SelectHub Products Reporting and Analytics]() 

[ Build Your Requirements](https://pmo.selecthub.com/pos-software-requirements-onsite/)

![SelectHub Products Cost and Pricing Guide]() 

[ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=POS%20Software)

**Tier 1:**  
 Fully/moderately supported out-of-the-box allowing for quick and easy deployment.  
Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Tier 2:**  
 Supported with workarounds or add-ons that may require additional costs.  
Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. 

**Tier 3:**  
 Requires partner integrations or custom development that is often at an additional cost.  
Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

[Close](#) 

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