[Home](https://www.selecthub.com/) \> [HR Management](https://www.selecthub.com/category/hr-management/) \> [HR Management Software](https://www.selecthub.com/c/hr-management-software/) \> [Criterion HCM](https://www.selecthub.com/p/hr-management-software/criterion-hcm/) \> Criterion HCM vs Smart HR # Criterion HCM vs Smart HR Last Updated: May 25th, 2026 Our analysts compared [Criterion HCM](https://www.selecthub.com/p/hr-management-software/criterion-hcm/) vs [Smart HR](https://www.selecthub.com/p/payroll-software/smart-hr/) based on data from our 400+ point analysis of [HR Management Software](https://www.selecthub.com/c/hr-management-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=HR Management Software&cta=hr-management-software). [Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Screenshots](#product-screenshots) Remove Add to Compare [![Criterion HCM Software Tool](https://cdn.selecthub.com/products/9d949c3d8baa0f9df6f22c4661946a61-2331fefca8888480e6514afc42ee3bae/resources/normal/logo.png?1693317368)](https://www.selecthub.com/p/hr-management-software/criterion-hcm/) Remove Add to Compare [![Smart HR Software Tool](https://cdn.selecthub.com/products/55479c55ebd1efd3ff125f1337100388-701fd727a086d85ec457f42ce9e22f5c/resources/normal/logo.png?1693318267)](https://www.selecthub.com/p/payroll-software/smart-hr/) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=HR+Management+Software&product%5Fname=Criterion%2BHCM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9d949c3d8baa0f9df6f22c4661946a61-2331fefca8888480e6514afc42ee3bae%2Fresources%2Fnormal%2Flogo.png%3F1693317368) [Demo](https://pmo.selecthub.com/get-product-demo/?category=HR+Management+Software&product%5Fname=Criterion%2BHCM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9d949c3d8baa0f9df6f22c4661946a61-2331fefca8888480e6514afc42ee3bae%2Fresources%2Fnormal%2Flogo.png%3F1693317368) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=HR+Management+Software&product%5Fname=Criterion%2BHCM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9d949c3d8baa0f9df6f22c4661946a61-2331fefca8888480e6514afc42ee3bae%2Fresources%2Fnormal%2Flogo.png%3F1693317368&price=1) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=HR+Management+Software&product%5Fname=Criterion%2BHCM&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F9d949c3d8baa0f9df6f22c4661946a61-2331fefca8888480e6514afc42ee3bae%2Fresources%2Fnormal%2Flogo.png%3F1693317368&price=1) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=HR+Management+Software&product%5Fname=Smart%2BHR&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F55479c55ebd1efd3ff125f1337100388-701fd727a086d85ec457f42ce9e22f5c%2Fresources%2Fnormal%2Flogo.png%3F1693318267) [Demo](https://pmo.selecthub.com/get-product-demo/?category=HR+Management+Software&product%5Fname=Smart%2BHR&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F55479c55ebd1efd3ff125f1337100388-701fd727a086d85ec457f42ce9e22f5c%2Fresources%2Fnormal%2Flogo.png%3F1693318267) [Request Pricing](https://pmo.selecthub.com/get-product-pricing/?category=HR+Management+Software&product%5Fname=Smart%2BHR&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F55479c55ebd1efd3ff125f1337100388-701fd727a086d85ec457f42ce9e22f5c%2Fresources%2Fnormal%2Flogo.png%3F1693318267&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing/?category=HR+Management+Software&product%5Fname=Smart%2BHR&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F55479c55ebd1efd3ff125f1337100388-701fd727a086d85ec457f42ce9e22f5c%2Fresources%2Fnormal%2Flogo.png%3F1693318267&price=2) ### Products Insights Product Ranking ## #70 among all HR Management Software ## we're gathering data [Find out who the leaders are](https://pmo.selecthub.com/top-hr-software-report-site-vers?post%5Ftype=auto%5Fvs%5Farticle&category%5Fslug=hr-management-software&product%5Fslug=criterion-hcm&category=HR+Management+Software) Price Starts From $6.50/Employee, Monthly Free Trial is unavailable → Custom Quote i Free Trial is unavailable → Pros What we like about Criterion HCM and Smart HR: **Comprehensive HR Management:** Criterion HCM stands out for its robust suite of HR functions, encompassing core areas like employee data management, benefits administration, and organizational charting, as highlighted in user reviews. **Streamlined Time-off and Payroll:** Users consistently praise Criterion HCM for simplifying time-off tracking and payroll processes, allowing employees to easily monitor their paid time off balances and view detailed payroll breakdowns. **Appealing User Interface:** Once accustomed to the platform, users find the interface visually appealing and appreciate its ability to present information clearly, particularly when visualizing data through graphs and historical records. **User-Friendly Interface:** User reviews consistently highlight SmartHR's intuitive design and ease of use, making it accessible even for teams less familiar with HR software. **Seamless HR and Payroll Integration:** SmartHR streamlines payroll processes by seamlessly connecting HR functions with payroll, simplifying payments and remittances. **Robust Time and Attendance:** Users praise SmartHR for its effective time and attendance management capabilities, allowing businesses to easily track employee hours. Cons What we dislike about Criterion HCM and Smart HR: **Difficult to Use:** User reviews indicate that Criterion HCM, while user-friendly after an adjustment period, can be challenging to learn initially due to its advanced functionality. **Functionality Issues:** Some users have reported that the system can be slow and glitchy at times. **Slow Support Response:** A recurring concern raised by users is the slow response times from the Criterion HCM support team, which can be a significant drawback for businesses requiring timely assistance. **Initial Learning Curve:** Some user reviews mention a slow start in getting familiar with the software, suggesting a potential learning curve for new users. ### Our Review Is Criterion HCM the criterion by which all other HCM solutions are judged? Criterion HCM has garnered a somewhat divided response from users. While many appreciate its comprehensive approach to HR management, payroll, and talent engagement, some have voiced concerns about specific aspects of the software. One of Criterion HCM's standout strengths is its ability to streamline HR processes, making it a favorite among mid-sized companies. Users particularly value its flexibility, noting that it doesn't force them into using the payroll module, unlike some competitors. For instance, one user praised the software's intuitive time-off and payroll management, highlighting the ease with which they could track their paid time off and understand their payslip deductions. However, the software is not without its drawbacks. Some users have reported dissatisfaction with the time clock feature, citing its complexity and occasional glitches. Others have pointed out the steep learning curve associated with the software's plan codes, finding them cumbersome and difficult to navigate. Despite these criticisms, Criterion HCM maintains a respectable user satisfaction rating, indicating that its strengths generally outweigh its weaknesses. The software appears to be a suitable option for mid-market companies seeking a unified platform to manage their HR needs. However, potential users should carefully weigh the pros and cons, particularly considering the reported issues with specific functionalities and customer support. Show more Is Smart HR really as sharp as it claims when it comes to managing crucial HR tasks like payroll and time & attendance? User reviews from the last year paint a generally positive picture of SmartHR, praising its user-friendly interface and seamless integration of HR and payroll functions. This streamlined approach simplifies tasks like payments and remittances, freeing up time for HR professionals to focus on more strategic initiatives. Users particularly appreciate its capabilities in recruiting, applicant tracking, and time and attendance management, highlighting its versatility as a comprehensive HR solution. However, some users reported a slight learning curve initially, finding it a tad slow to get up to speed with the software's features. Despite this initial hurdle, the overall sentiment leans towards a positive experience once users become accustomed to the platform. This suggests that while SmartHR boasts an intuitive design, some hand-holding might be required during the initial onboarding phase. SmartHR shines brightest for small to medium-sized businesses seeking an all-in-one solution to streamline their HR processes. Its user-friendly interface, coupled with robust features in payroll, time and attendance, and recruiting, makes it a valuable asset for organizations looking to ditch spreadsheets and manual processes. However, larger enterprises with more complex HR needs might require a more specialized solution tailored to their specific requirements. Show more ### User Sentiment Summary Criterion HCM has a user sentiment rating of 89 based on 14 reviews. Smart HR has a user sentiment rating of 85 based on 11 reviews. ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 14 reviews ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 11 reviews Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 89% of users recommend this product Criterion HCM has a 'great' User Satisfaction Rating of 89% when considering 14 user reviews from 3 recognized software review sites. 85% of users recommend this product Smart HR has a 'great' User Satisfaction Rating of 85% when considering 11 user reviews from 2 recognized software review sites. User Review Scores **G2.com, Inc** n/a **4.5** (5) **Software Advice, Inc** **4.29** (7) **4.0** (6) **Capterra Inc** **4.8** (5) n/a **TrustRadius** **4.3** (2) n/a ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Comparison of Top Alternatives [ Criterion HCM Alternatives](https://www.selecthub.com/hr-management-software/criterion-hcm/alternatives/) [ Smart HR Alternatives](https://www.selecthub.com/payroll-software/smart-hr/alternatives/) ### Screenshots ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() ![Screenshots]() ### Key Features * **Core HR:** You get centralized employee records, automated workflows for onboarding and offboarding workflows, and benefits administration with integrated enrollment tools. Compliance reporting is built in and time and attendance tracking offers flexible scheduling. * **Payroll:** Criterion HCM offers real-time calculations, automatic tax compliance across multiple jurisdictions, direct deposit, and paycard options. Employees access their own pay stubs and tax documents through self-service portals. The system integrates with your benefits and time tracking to eliminate manual data entry errors. * **Talent Management:** The system includes customizable workflows, recruiting tools for posting and sourcing candidates, performance management with goal setting and feedback loops, plus learning and development support. There's also succession planning to help you prepare future leaders. * **Recruiting:** You can identify candidates, sort applications, screen potential hires, track interviews, post jobs, and conduct background checks. Criterion HCM provides an online career portal to increase the number and variety of candidates. * **Performance Management:** Create scales to rate performance, set time periods for review, assign competencies, and use standard or customized templates that allow for feedback from different employees. read more... * **Comprehensive Payroll Management:** Automates payroll calculations, tax deductions, and direct deposits, ensuring accuracy and compliance with local regulations. * **Time and Attendance Tracking:** Utilizes biometric and RFID systems to monitor employee hours, reducing time theft and manual entry errors. * **Customizable Reporting:** Offers a variety of report templates that can be tailored to meet specific organizational needs, providing insights into workforce trends and payroll expenses. * **Employee Self-Service Portal:** Allows employees to access their pay stubs, tax forms, and personal information, reducing administrative workload for HR staff. * **Integration Capabilities:** Seamlessly connects with existing HR systems, accounting software, and third-party applications to streamline data flow and enhance operational efficiency. read more... ### Top Alternatives in HR Management Software [ ADP Workforce Now ](https://www.selecthub.com/p/hr-management-software/adp-workforce-now/) [ BambooHR ](https://www.selecthub.com/p/hr-management-software/bamboohr/) [ Dayforce ](https://www.selecthub.com/p/hr-management-software/dayforce/) [ Dynamics 365 Human Resources ](https://www.selecthub.com/p/hr-management-software/dynamics-365-human-resources/) [ Gusto ](https://www.selecthub.com/p/payroll-software/gusto/) [ Infor HCM ](https://www.selecthub.com/p/hr-management-software/infor-hcm/) [ Namely ](https://www.selecthub.com/p/hr-management-software/namely/) [ Oracle HCM Cloud ](https://www.selecthub.com/p/hr-management-software/oracle-hcm-cloud/) [ OrangeHRM ](https://www.selecthub.com/p/hr-management-software/orangehrm/) [ Paycom ](https://www.selecthub.com/p/hr-management-software/paycom/) [ Paycor ](https://www.selecthub.com/p/payroll-software/paycor/) [ Paylocity ](https://www.selecthub.com/p/hr-management-software/paylocity/) [ PDS Vista ](https://www.selecthub.com/p/hr-management-software/pds-vista/) [ Rippling ](https://www.selecthub.com/p/hr-management-software/rippling/) [ Sage HR ](https://www.selecthub.com/p/hr-management-software/sage-hr/) ### Related Categories Criterion HCM and Smart HR can also be found with other leading products in these categories: [ Behavioral Assessment Tools ](https://www.selecthub.com/c/behavioral-assessment-tools/) [ Payroll Software ](https://www.selecthub.com/c/payroll-software/) [ Talent Intelligence Software ](https://www.selecthub.com/c/talent-intelligence-platforms/) Show more [ Payroll Software ](https://www.selecthub.com/c/payroll-software/) Show more ### Head-to-Head Comparison ![Criterion HCM Software Tool]() ![ADP RUN Software Tool]() [Criterion HCM VS ADP RUN](https://www.selecthub.com/payroll-software/adp-run-vs-criterion-hcm/) ![Criterion HCM Software Tool]() ![ADP Workforce Now Software Tool]() [Criterion HCM VS ADP Workforce Now](https://www.selecthub.com/hr-management-software/adp-workforce-now-vs-criterion-hcm/) ![Criterion HCM Software Tool]() ![Dayforce Software Tool]() [Criterion HCM VS Dayforce](https://www.selecthub.com/hr-management-software/dayforce-vs-criterion-hcm/) ![Criterion HCM Software Tool]() ![Infor Workforce Management Software Tool]() [Criterion HCM VS Infor Workforce Management](https://www.selecthub.com/hr-management-software/criterion-hcm-vs-infor-workforce-management/) ![Criterion HCM Software Tool]() ![NICE Workforce Management Software Tool]() [Criterion HCM VS NICE Workforce Management](https://www.selecthub.com/hr-management-software/criterion-hcm-vs-nice-iex-workforce-management/) ![Criterion HCM Software Tool]() ![Paychex Software Tool]() [Criterion HCM VS Paychex](https://www.selecthub.com/payroll-software/paychex-vs-criterion-hcm/) ![Criterion HCM Software Tool]() ![Paycom Software Tool]() [Criterion HCM VS Paycom](https://www.selecthub.com/hr-management-software/paycom-vs-criterion-hcm/) ![Criterion HCM Software Tool]() ![Paylocity Software Tool]() [Criterion HCM VS Paylocity](https://www.selecthub.com/hr-management-software/paylocity-vs-criterion-hcm/) ![Criterion HCM Software Tool]() ![SuccessFactors Software Tool]() [Criterion HCM VS SuccessFactors](https://www.selecthub.com/hr-management-software/successfactors-vs-criterion-hcm/) ![Criterion HCM Software Tool]() ![TriNet HR Plus Software Tool]() [Criterion HCM VS TriNet HR Plus](https://www.selecthub.com/hr-management-software/trinet-vs-criterion-hcm/) ![Criterion HCM Software Tool]() ![Workday HCM Software Tool]() [Criterion HCM VS Workday HCM](https://www.selecthub.com/hr-management-software/workday-hcm-vs-criterion-hcm/) ![Criterion HCM Software Tool]() ![WorkForce Suite Software Tool]() [Criterion HCM VS WorkForce Suite](https://www.selecthub.com/workforce-management-software/workforce-suite-vs-criterion-hcm/) **About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() [ Build Your Requirements](https://pmo.selecthub.com/hr-requirements-checklist-and-tool-site-vers/) ![SelectHub Products Cost and Pricing Guide]() [ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=HR%20Management%20Software) **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Tier 2:** Supported with workarounds or add-ons that may require additional costs. Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. [Close](#) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "HR Management", "item": "https://www.selecthub.com/category/hr-management/" }, { "@type": "ListItem", "position": 3, "name": "HR Management Software", "item": "https://www.selecthub.com/c/hr-management-software/" }, { "@type": "ListItem", "position": 4, "name": "Criterion HCM", "item": "https://www.selecthub.com/p/hr-management-software/criterion-hcm/" }, { "@type": "ListItem", "position": 5, "name": "Criterion HCM Vs Smart HR" } ] } ```