[Home](https://www.selecthub.com/) \> [Payroll Management](https://www.selecthub.com/category/payroll-management/) \> [Payroll Software](https://www.selecthub.com/c/payroll-software/) \> [Cloud9HR](https://www.selecthub.com/p/payroll-software/cloud9hr/) \> Cloud9HR Alternatives 

#  Top Cloud9HR Alternatives & Competitors For 2026 

 Last Updated: April 13th, 2026 

 Looking for alternatives to [Cloud9HR](https://www.selecthub.com/p/payroll-software/cloud9hr/)? Many users crave user-friendly and feature-rich solutions for tasks like Dashboard and Reporting, Document Management, and Expense Management. Leveraging crowdsourced data from over 1,000 real [Payroll Software](https://www.selecthub.com/c/payroll-software/) selection projects based on 400+ capabilities, we present a comparison of Cloud9HR to leading industry alternatives like Gusto, SurePayroll, Heartland Payroll, and PrimePay.

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Select Product  Aatrix  ADP RUN  AME Software  APS Payroll  Aurion  Blue Marble Payroll  Bob UK Payroll  Branch  Celergo  Certipay  CheckWriters  CHIPS Payroll  Cloud9HR  CloudPay  Complete Payroll Solutions  Corporate Payroll Services  CyberPay  DATIS Payroll  eBacon  Everee  Execupay  Experian Employer Services  ezPaycheck  Fingercheck  Greenshades  Gusto  Heartland Payroll  HighFlyer  Hourly Payroll  Humanic  Inova Payroll  Instant Pay  Justworks  Kredily  MicrOpay  Namely  OnPay  Patriot Payroll  Paybooks  Paycheck Manager  Paychex  Paychex Flex  Paycor  PayEvo  Payfit  PayNW  Payroll City  Payroll Connected  Payroll Mate  Payroll Relief  Payroll4Free  Payslip.com  Paywell  Payworks  PenSoft  PNI HCM  PrimePay  Proliant  QuickBooks Desktop Payroll  QuickBooks Payroll  Rippling  Sage Payroll  Smart HR  Square Payroll  SurePayroll  Toast Payroll  TriNet HR Plus  UKG Ready  Vista Payroll  Wagepoint  Wave Payroll  Worklio  Wrapbook 

[![Cloud9HR Software Tool](https://cdn.selecthub.com/products/fcee1c9ad92de3cb8a6ed6d0622cb4ad-4b553845929d4e04bebeb126e70dd682/resources/normal/logo.png?1736861134)](https://www.selecthub.com/p/payroll-software/cloud9hr/) 

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Select Product  Aatrix  ADP RUN  AME Software  APS Payroll  Aurion  Blue Marble Payroll  Bob UK Payroll  Branch  Celergo  Certipay  CheckWriters  CHIPS Payroll  Cloud9HR  CloudPay  Complete Payroll Solutions  Corporate Payroll Services  CyberPay  DATIS Payroll  eBacon  Everee  Execupay  Experian Employer Services  ezPaycheck  Fingercheck  Greenshades  Gusto  Heartland Payroll  HighFlyer  Hourly Payroll  Humanic  Inova Payroll  Instant Pay  Justworks  Kredily  MicrOpay  Namely  OnPay  Patriot Payroll  Paybooks  Paycheck Manager  Paychex  Paychex Flex  Paycor  PayEvo  Payfit  PayNW  Payroll City  Payroll Connected  Payroll Mate  Payroll Relief  Payroll4Free  Payslip.com  Paywell  Payworks  PenSoft  PNI HCM  PrimePay  Proliant  QuickBooks Desktop Payroll  QuickBooks Payroll  Rippling  Sage Payroll  Smart HR  Square Payroll  SurePayroll  Toast Payroll  TriNet HR Plus  UKG Ready  Vista Payroll  Wagepoint  Wave Payroll  Worklio  Wrapbook 

[![Gusto Software Tool](https://cdn.selecthub.com/products/8466a2b43729c29dcd7cc0fdfa1a9e7a-4770395907408ad234a01c495ed34cfa/resources/normal/logo.png?1693317793)](https://www.selecthub.com/p/payroll-software/gusto/) 

[ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) 

Remove Add to Compare 

Select Product  Aatrix  ADP RUN  AME Software  APS Payroll  Aurion  Blue Marble Payroll  Bob UK Payroll  Branch  Celergo  Certipay  CheckWriters  CHIPS Payroll  Cloud9HR  CloudPay  Complete Payroll Solutions  Corporate Payroll Services  CyberPay  DATIS Payroll  eBacon  Everee  Execupay  Experian Employer Services  ezPaycheck  Fingercheck  Greenshades  Gusto  Heartland Payroll  HighFlyer  Hourly Payroll  Humanic  Inova Payroll  Instant Pay  Justworks  Kredily  MicrOpay  Namely  OnPay  Patriot Payroll  Paybooks  Paycheck Manager  Paychex  Paychex Flex  Paycor  PayEvo  Payfit  PayNW  Payroll City  Payroll Connected  Payroll Mate  Payroll Relief  Payroll4Free  Payslip.com  Paywell  Payworks  PenSoft  PNI HCM  PrimePay  Proliant  QuickBooks Desktop Payroll  QuickBooks Payroll  Rippling  Sage Payroll  Smart HR  Square Payroll  SurePayroll  Toast Payroll  TriNet HR Plus  UKG Ready  Vista Payroll  Wagepoint  Wave Payroll  Worklio  Wrapbook 

[![SurePayroll Software Tool](https://cdn.selecthub.com/products/ca6ab34959489659f8c3776aaf1f8efd-18eabe3bed462a9093a66242383fb34b/resources/normal/logo.png?1693317797)](https://www.selecthub.com/p/payroll-software/surepayroll/) 

Remove Add to Compare 

Select Product  Aatrix  ADP RUN  AME Software  APS Payroll  Aurion  Blue Marble Payroll  Bob UK Payroll  Branch  Celergo  Certipay  CheckWriters  CHIPS Payroll  Cloud9HR  CloudPay  Complete Payroll Solutions  Corporate Payroll Services  CyberPay  DATIS Payroll  eBacon  Everee  Execupay  Experian Employer Services  ezPaycheck  Fingercheck  Greenshades  Gusto  Heartland Payroll  HighFlyer  Hourly Payroll  Humanic  Inova Payroll  Instant Pay  Justworks  Kredily  MicrOpay  Namely  OnPay  Patriot Payroll  Paybooks  Paycheck Manager  Paychex  Paychex Flex  Paycor  PayEvo  Payfit  PayNW  Payroll City  Payroll Connected  Payroll Mate  Payroll Relief  Payroll4Free  Payslip.com  Paywell  Payworks  PenSoft  PNI HCM  PrimePay  Proliant  QuickBooks Desktop Payroll  QuickBooks Payroll  Rippling  Sage Payroll  Smart HR  Square Payroll  SurePayroll  Toast Payroll  TriNet HR Plus  UKG Ready  Vista Payroll  Wagepoint  Wave Payroll  Worklio  Wrapbook 

[![Heartland Payroll Software Tool](https://cdn.selecthub.com/products/3d387d2612f9027154ed3b99a7427da1-7062b30d5c598875786006ab5884a7f4/resources/normal/logo.png?1749080506)](https://www.selecthub.com/p/payroll-software/heartland-payroll/) 

Remove Add to Compare 

Select Product  Aatrix  ADP RUN  AME Software  APS Payroll  Aurion  Blue Marble Payroll  Bob UK Payroll  Branch  Celergo  Certipay  CheckWriters  CHIPS Payroll  Cloud9HR  CloudPay  Complete Payroll Solutions  Corporate Payroll Services  CyberPay  DATIS Payroll  eBacon  Everee  Execupay  Experian Employer Services  ezPaycheck  Fingercheck  Greenshades  Gusto  Heartland Payroll  HighFlyer  Hourly Payroll  Humanic  Inova Payroll  Instant Pay  Justworks  Kredily  MicrOpay  Namely  OnPay  Patriot Payroll  Paybooks  Paycheck Manager  Paychex  Paychex Flex  Paycor  PayEvo  Payfit  PayNW  Payroll City  Payroll Connected  Payroll Mate  Payroll Relief  Payroll4Free  Payslip.com  Paywell  Payworks  PenSoft  PNI HCM  PrimePay  Proliant  QuickBooks Desktop Payroll  QuickBooks Payroll  Rippling  Sage Payroll  Smart HR  Square Payroll  SurePayroll  Toast Payroll  TriNet HR Plus  UKG Ready  Vista Payroll  Wagepoint  Wave Payroll  Worklio  Wrapbook 

[![PrimePay Software Tool](https://cdn.selecthub.com/products/77bb14f6132ea06dea456584b7d5581e-3be774a1259b194d418167b59a8f560e/resources/normal/logo.png?1736951613)](https://www.selecthub.com/p/payroll-software/primepay/) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Payroll+Software&product%5Fname=Cloud9HR&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ffcee1c9ad92de3cb8a6ed6d0622cb4ad-4b553845929d4e04bebeb126e70dd682%2Fresources%2Fnormal%2Flogo.png%3F1736861134) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Payroll+Software&product%5Fname=Gusto&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F8466a2b43729c29dcd7cc0fdfa1a9e7a-4770395907408ad234a01c495ed34cfa%2Fresources%2Fnormal%2Flogo.png%3F1693317793) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Payroll+Software&product%5Fname=SurePayroll&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fca6ab34959489659f8c3776aaf1f8efd-18eabe3bed462a9093a66242383fb34b%2Fresources%2Fnormal%2Flogo.png%3F1693317797) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Payroll+Software&product%5Fname=Heartland%2BPayroll&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F3d387d2612f9027154ed3b99a7427da1-7062b30d5c598875786006ab5884a7f4%2Fresources%2Fnormal%2Flogo.png%3F1749080506) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Payroll+Software&product%5Fname=PrimePay&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F77bb14f6132ea06dea456584b7d5581e-3be774a1259b194d418167b59a8f560e%2Fresources%2Fnormal%2Flogo.png%3F1736951613) 

###  Product Insights

 Overall Rating Comparison

[ Analyst Rating we're gathering data ](#analyst-rating-section) [  User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (18 Reviews) ](#user-sentiment-section) 

[ Analyst Rating  75 Detailed Analysis ](#analyst-rating-section) [  User Sentiment ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (9898 Reviews) ](#user-sentiment-section) 

[ Analyst Rating we're gathering data ](#analyst-rating-section) [  User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (611 Reviews) ](#user-sentiment-section) 

[ Analyst Rating we're gathering data ](#analyst-rating-section) [  User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (256 Reviews) ](#user-sentiment-section) 

[ Analyst Rating we're gathering data ](#analyst-rating-section) [  User Sentiment ![Good User Sentiment](https://www.selecthub.com/display/images/scores/good.svg) (147 Reviews) ](#user-sentiment-section) 

 Price Starting From

Custom Quote 

 i

Per User, Monthly, Quote-Based

No

[Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=Payroll+Software&product%5Fname=Cloud9HR&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fpayroll-software%2Fcloud9hr%2Falternatives%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ffcee1c9ad92de3cb8a6ed6d0622cb4ad-4b553845929d4e04bebeb126e70dd682%2Fresources%2Fnormal%2Flogo.png%3F1736861134&price=2) 

$49

Monthly

Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Gusto&category=Payroll+Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/8466a2b43729c29dcd7cc0fdfa1a9e7a-4770395907408ad234a01c495ed34cfa/resources/normal/logo.png?1693317793))

[Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=Payroll+Software&product%5Fname=Gusto&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fpayroll-software%2Fcloud9hr%2Falternatives%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F8466a2b43729c29dcd7cc0fdfa1a9e7a-4770395907408ad234a01c495ed34cfa%2Fresources%2Fnormal%2Flogo.png%3F1693317793&price=2) 

$29.99

Monthly

Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=SurePayroll&category=Payroll+Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/ca6ab34959489659f8c3776aaf1f8efd-18eabe3bed462a9093a66242383fb34b/resources/normal/logo.png?1693317797))

[Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=Payroll+Software&product%5Fname=SurePayroll&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fpayroll-software%2Fcloud9hr%2Falternatives%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fca6ab34959489659f8c3776aaf1f8efd-18eabe3bed462a9093a66242383fb34b%2Fresources%2Fnormal%2Flogo.png%3F1693317797&price=2) 

$89

Monthly

Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Heartland+Payroll&category=Payroll+Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/3d387d2612f9027154ed3b99a7427da1-7062b30d5c598875786006ab5884a7f4/resources/normal/logo.png?1749080506))

[Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=Payroll+Software&product%5Fname=Heartland%2BPayroll&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fpayroll-software%2Fcloud9hr%2Falternatives%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F3d387d2612f9027154ed3b99a7427da1-7062b30d5c598875786006ab5884a7f4%2Fresources%2Fnormal%2Flogo.png%3F1749080506&price=2) 

Custom Quote 

 i

Quote-Based

Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=PrimePay&category=Payroll+Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/77bb14f6132ea06dea456584b7d5581e-3be774a1259b194d418167b59a8f560e/resources/normal/logo.png?1736951613))

[Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=Payroll+Software&product%5Fname=PrimePay&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fpayroll-software%2Fcloud9hr%2Falternatives%2F&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F77bb14f6132ea06dea456584b7d5581e-3be774a1259b194d418167b59a8f560e%2Fresources%2Fnormal%2Flogo.png%3F1736951613&price=3) 

 Product Ranking 

## #49

 among all   
 Payroll Software

## #6

 among all   
 Payroll Software

## #8

 among all   
 Payroll Software

## #14

 among all   
 Payroll Software

## #12

 among all   
 Payroll Software

[Find out who the leaders are](https://pmo.selecthub.com/request-custom-scorecard?post%5Ftype=alt%5Farticle&name=payroll-software%5F%5Fcloud9hr&category%5Fslug=payroll-software&product%5Fslug=cloud9hr&product%5Fname=PrimePay&category=Payroll+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fpayroll-software%2Fcloud9hr%2Falternatives%2F) 

 Pros

**Centralized Information:** User reviews praise Cloud9HR for storing all HR information in one easily accessible location, simplifying tasks for HR coordinators. 

**User-Friendly Onboarding:** The software is lauded for its intuitive onboarding process, guiding both employees and HR coordinators step-by-step, making the process straightforward and easy to follow.

**Payroll Processing:** Cloud9HR effectively handles payroll for both W2 employees and 1099 contractors, streamlining payroll management and ensuring accurate and timely payments.

[Show more](#) 

**Ease of Use:** Reviewers consistently highlighted Gusto’s intuitive and clean interface, which enables even non-technical users to use the platform comfortably. 

**Core HR Functionality:** Users said they appreciate having payroll, HR, benefits and time tracking in one system. 

**Automated Tax Filing:** Most Gusto reviewers praised its automated workflows for tax filing and compliance updates. 

**User Autonomy:** Reviewers often mentioned how easy it is to check paystubs, track PTO, request time off, and even access early pay, all without going through HR. 

**Time Savings:** Users reported that Gusto helped them eliminate manual payroll tasks and admin busywork. 

**What Users Like** 

“I make payroll within 20 minutes or fewer through Gusto, and the tax auto-filings alone prevent thousands of dollars that I would otherwise pay for accounting fees annually. Compliance is automatic through the system because it automatically handles W-2s and 1099s without my having to chase deadlines.” - Nick Disney, Owner & CEO, Sell My San Antonio House

[Show more](#) 

**Easy to Use:** Over 80% of users who talked about usability found the system simple to adopt and navigate. 

**Excellent Functionality:** Reviewers who discussed features were pleased in over 70% of comments. 

**Expedient Payroll Processing:** Just under 70% of users who talked about the payroll functions felt they were quick and easy to use. 

**Printable Checks:** Users liked the ability to print checks in just under 70% of reviews that discussed it. 

**Knowledgeable Customer Service:** Over 60% of users who talked about the support felt they were knowledgeable, responsive and helpful. 

[Show more](#) 

**Simple Interface:** Users appreciate the clean and straightforward interface, finding it easy to navigate and locate necessary features without unnecessary complexity.

**Tax Compliance:** Heartland Payroll automatically calculates and files payroll taxes, ensuring businesses remain compliant with federal and state regulations, alleviating concerns about potential penalties or audits.

**Direct Deposit:** The direct deposit feature streamlines the payment process, allowing employees to receive their wages electronically and eliminating the need for paper checks, which can be time-consuming and prone to errors.

**Employee Self-Service:** The employee self-service portal empowers employees to access and manage their personal information, pay stubs, and tax documents independently, reducing administrative burdens on HR and payroll teams.

**Reporting Capabilities:** Heartland Payroll offers comprehensive reporting tools that provide insights into payroll data, enabling businesses to track expenses, analyze trends, and make informed decisions regarding their workforce.

[Show more](#) 

**User-Friendly Interface:** User reviews highlight PrimePay's intuitive platform, making payroll processing and HR tasks easy to manage. 

**Strong Customer Support:** Users consistently praise PrimePay's responsive and helpful customer support team, who are readily available to address queries and resolve issues. 

**Efficient Payroll Processing:** PrimePay is commended for its accurate and reliable payroll processing capabilities, ensuring employees are paid correctly and on time. 

**Seamless Integrations:** PrimePay offers flexible integration options with other business software, including accounting systems, streamlining data flow and reducing manual effort. 

**Comprehensive HR Features:** Beyond payroll, PrimePay provides a suite of HR functionalities, such as benefits administration, onboarding support, and compliance management, consolidating HR tasks within a single platform. 

[Show more](#) 

 Cons

**No Free Version:** While a free trial is offered, Cloud9HR does not have a free version, potentially deterring budget-conscious businesses.

[Show more](#) 

**Scalability Issues:** Users said the platform doesn’t scale well as it lacks applicant tracking and a wide-ranging global payroll.

**Basic Reporting:** Most reviewers found Gusto’s reporting capabilities limited for their needs.

**Slow Customer Support:** Most users criticized the support team for slow resolution of issues and repeated escalations when troubleshooting.

**What Users Dislike** 

“Gusto lags in responsiveness of customer service. When there is an issue, such as when the contractor payment didn't process, resolving it took four days. Reporting can be improved upon, too.” - Nick Disney

[Show more](#) 

**Implementation Issues:** Over 80% of reviewers who talked about the setup process said they ran into issues. 

**Too Pricey for Some:** While 56% of commenters said the price was appropriate for small businesses, a significant minority of 44% found it too expensive. 

[Show more](#) 

**Dated Interface:** Heartland's user interface appears outdated and clunky, making navigation and task completion cumbersome for users accustomed to modern software design.

**Customer Service Issues:** Heartland's customer service has received negative feedback, with users reporting long wait times and unhelpful responses. This can be frustrating for users seeking timely assistance with payroll issues.

**Limited Integrations:** Heartland Payroll may not integrate seamlessly with other business software, such as accounting or HR platforms, leading to manual data entry and potential errors. 

**Pricing Structure:** Heartland's pricing structure can be complex and opaque, making it difficult for businesses to anticipate costs and compare options effectively. 

[Show more](#) 

**Mobile App Functionality:** User reviews cite issues with PrimePay's mobile app, impacting accessibility and user experience on the go. 

**Inconsistent Customer Service:** While generally praised, some user reviews report inconsistent experiences with customer support responsiveness, potentially causing delays in issue resolution. 

**Occasional Payroll Errors:** Though infrequent, user reviews mention occasional errors in payroll processing, which could lead to financial inaccuracies and require rectification. 

**Interface Issues:** Some users find aspects of the software's interface difficult to navigate, potentially hindering efficient task completion. 

[Show more](#) 

###  Our Review

 Based on an aggregate of reviews taken from the sources above, the following researcher summary for these products has been curated by a SelectHub Market Analyst.

 Researcher's Summary

 Is Cloud9HR truly a breath of fresh air for payroll processing, or will it leave your finances in a haze? Users rave about Cloud9HR's user-friendly interface and centralized information storage, making tasks like onboarding and payroll a breeze. For instance, one user, an HR manager at a construction company with over 200 employees, praised Cloud9HR's intuitive design, highlighting how it simplified complex HR processes and improved overall efficiency. This sentiment is echoed by many, emphasizing the platform's intuitive nature, which minimizes the need for extensive training and allows even new hires to navigate the system with ease. However, a consistent gripe from some users is the lack of a free version. While a free trial is offered, this limitation might deter smaller businesses or startups on a tight budget. Some users have also expressed a desire for more customization options, particularly regarding reporting and analytics. Despite these drawbacks, Cloud9HR's robust features, combined with its user-friendly design and stellar customer support, make it a compelling choice for businesses seeking to streamline their HR and payroll processes. Cloud9HR appears best suited for small to midsize businesses looking for a comprehensive, user-friendly, and reliable HR and payroll solution. Its intuitive interface, coupled with robust features and excellent customer service, makes it a valuable asset for businesses aiming to streamline operations and reduce administrative burden. However, the absence of a free version and limited customization options might give some budget-conscious businesses pause. 

[Show more](#) 

 Gusto is a user-friendly alternative to traditional payroll providers, earning high praise from customers. Our research of Gusto reviews shows 93% of users would recommend it. Another reason for its popularity is clear pricing on the vendor’s website — you know what you’re in for and how much you have to pay. Additionally, there are no binding contracts, and you can unsubscribe anytime.Though Gusto offers multi-state payroll, it’s not limited to the U.S. The vendor supports contractor payments in over 120 countries. For example: Gusto enabled Rise Marketing to achieve 125% client growth by scaling from local Philadelphia operations to 3+ states and 7+ countries.Building on this foundation, Gusto recently expanded its international offerings through a Remote integration and now provides payroll for full-time employees in 10 countries, including Canada and the UK.Despite its strengths, Gusto has limitations. For instance, Gusto offers payroll cancellation but up to two days before processing, whereas UKG Ready allows you to set your own cut-off time.Beyond payroll, reporting shows clear gaps. Gusto (83) trails QuickBooks (100) when it comes to breadth of features. A key limitation is that Gusto doesn’t allow report bookmarking — you’ll need to reapply filters and columns each time. Gusto tries to offset this by integrating with QuickBooks for reporting, but existing QuickBooks Accounting users often find it simpler to use QuickBooks Payroll directly.Service issues add to these functional gaps. Customer support is slow and inconsistent according to reviews. The vendor also charges you extra for year-end tax filings, which Reddit users say is not in the fine print when signing up.As for integrations though, I was impressed with the wide range of options. Gusto offers several APIs for partners to form inbound and outbound connections, which can be great if you’re ready to pay for them. What I especially liked was the Gusto Embedded API, which lets you integrate payroll capabilities into your HR platforms.My recommendation: Gusto makes sense if you're seeking a payroll platform, embedded or otherwise. There are no minimum employee counts — you can use Gusto even if you're a 1-2 person company via the Solo plan. However, if you require deep customization or plan to grow beyond the mid-market segment, consider Workday, SuccessFactors, Oracle HCM, or UKG Pro instead. 

[Show more](#) 

 SurePayroll is an online payment management system. Many reviewers were pleased with its performance. They said it was easy to use and learn and were happy with its features, especially the tax calculation and filing abilities. Commenters who required physical checks were delighted that it was easy to print and customize them. Most learners liked the helpful customer service and said that the payroll processing was quick and painless. Setup issues were a recurring complaint, with a couple of commenters saying they had problems with integrations. Last, reviewers were extremely mixed on the price. Some felt it was too pricey for small businesses; some thought it was right in their budget. SurePayroll may be a good option for small and medium-sized organizations. 

[Show more](#) 

Is your payroll process stuck in the dark ages? Heartland Payroll might just be the knight in shining armor your business needs. Heartland Payroll generally receives positive feedback, with users praising its comprehensive features and ease of use. The platform's ability to automate payroll calculations, tax filings, and payments is a major time-saver for businesses. Users also appreciate the self-service portal, which allows employees to access their pay stubs and W-2 forms electronically. Affordability is another plus, especially for small and medium-sized businesses. However, some users have reported occasional glitches and a lack of customization options. Compared to competitors like ADP and Paychex, Heartland Payroll may not have as many bells and whistles, but it offers a solid core feature set at a competitive price point. This makes it an attractive option for businesses that prioritize simplicity and affordability over advanced functionality. Heartland Payroll is best suited for small to medium-sized businesses with straightforward payroll needs. Its user-friendly interface and core features make it easy to manage payroll without a steep learning curve or a hefty price tag. However, larger businesses or those with complex payroll requirements may find the platform's limitations restrictive. It's important to note that software capabilities and user experiences can change over time, so it's always a good idea to check the latest reviews and information before making a decision.

[Show more](#) 

 Is PrimePay really a prime choice for businesses seeking payroll and HR solutions? User reviews from the last year paint a somewhat mixed picture. While PrimePay is generally praised for its user-friendly interface and robust customer support, particularly for small businesses, some users have reported issues with the mobile app's functionality and inconsistencies in customer service. For instance, some users found the mobile app prone to glitches and login issues, while others highlighted difficulties in accessing timely support. PrimePay differentiates itself through its seamless integration with various accounting systems, including popular options like QuickBooks and Xero, which is crucial for streamlining financial processes. Additionally, its acquisition of SyncHR has bolstered its capabilities, making it suitable for mid-sized businesses needing advanced HRIS functionalities like org chart management and benefits administration. However, PrimePay's reliance on third-party providers for some modules, while offering flexibility, can lead to integration challenges and potential delays in updates. Overall, PrimePay seems best suited for small to mid-sized businesses that prioritize ease of use and reliable customer support for their core payroll and HR needs. However, businesses with a large mobile workforce or requiring extensive integrations should carefully weigh the reported limitations before committing. 

[Show more](#) 

###  Analyst Rating Summary

 Overall Scores

 Based on the research and analysis by SelectHub's team of research analysts, Cloud9HR does not yet have an analyst rating. By comparison to Cloud9HR alternatives, Gusto has an analyst rating of 75, SurePayroll does not yet have an analyst rating, Heartland Payroll does not yet have an analyst rating, and PrimePay does not yet have an analyst rating.

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 75 

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 Features Comparison

**Benefits Management**  
 Easily handle employee perks like health plans and retirement savings, so you can offer attractive benefits without the administrative headache. 

we're gathering data

 90 

we're gathering data

we're gathering data

we're gathering data

**Dashboard and Reporting**  
 See clear summaries of your payroll data and create helpful reports, giving you quick insights into costs and employee payments. 

we're gathering data

 80 

we're gathering data

we're gathering data

we're gathering data

**Document Management**  
 Keep all your important payroll records organized in one secure place, making it simple to find files and stay compliant. 

we're gathering data

 100 

we're gathering data

we're gathering data

we're gathering data

[Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=Payroll Software) 

 Strengths

 The best features of Cloud9HR, Gusto, SurePayroll, Heartland Payroll and PrimePay as judged by user reviews and analyst validation. 

we're gathering data

Document Management

Platform Security and Compliance

Integrations and Extensibility

Benefits Management

Self-Service Portal

we're gathering data

we're gathering data

we're gathering data

###  Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Payroll Software) 

 How all solutions compare against the top 11 functional requirements as defined by SelectHub project data.

Cloud9HR Gusto SurePayroll Heartland Payroll PrimePay 

\+ Add Product [\+ Add Product](https://pmo.selecthub.com/customize-data/?category=Payroll Software) 

 Benefits Management Dashboard AndReporting Document Management Expense Management Mobile Capabilities Payroll Management Platform Capabilities Platform Security AndCompliance Self-Service Portal Tax Management Time And AttendanceManagement 90 80 100 67 53 83 71 100 86 82 84 0 25 50 75 100 

 Implementation Level of Effort Estimation

**Supported:**  
 Fully / moderately supported out-of-the-box allowing for quick and easy deployment. 

**Not Supported:**  
 Requires workarounds, add-ons, partner integrations or custom development with or without additional costs. 

[Read more](#) 

**Benefits Management**   
Easily handle employee perks like health plans and retirement savings, so you can offer attractive benefits without the administrative headache. 

unsupported

83%

17%

unsupported

unsupported

unsupported

**Dashboard and Reporting**   
See clear summaries of your payroll data and create helpful reports, giving you quick insights into costs and employee payments. 

unsupported

80%

20%

unsupported

unsupported

unsupported

**Document Management**   
Keep all your important payroll records organized in one secure place, making it simple to find files and stay compliant. 

unsupported

100%

unsupported

unsupported

unsupported

**Expense Management**   
Track and manage employee spending with ease, allowing you to review submissions, reimburse costs, and keep your budget in check. 

unsupported

50%

50%

unsupported

unsupported

unsupported

**Mobile Capabilities**   
Manage payroll tasks from your phone or tablet, letting you approve time off and view information conveniently, wherever you are. 

unsupported

50%

50%

unsupported

unsupported

unsupported

**Payroll Management**   
Process employee payments accurately and on time, handling deductions, taxes, and paychecks automatically, so you can focus on your team. 

unsupported

83%

17%

unsupported

unsupported

unsupported

**Platform Capabilities**   
Imagine your payroll system working smoothly with other tools you use, sharing information easily and fitting into your existing workflows. 

unsupported

57%

43%

unsupported

unsupported

unsupported

**Platform Security and Compliance**   
Protect sensitive employee data and stay up-to-date with payroll regulations, giving you peace of mind about security and legal requirements. 

unsupported

100%

unsupported

unsupported

unsupported

**Self-Service Portal**   
Let your employees access their pay stubs, tax forms, and personal information directly, saving you time and empowering them with self-management. 

unsupported

86%

14%

unsupported

unsupported

unsupported

**Tax Management**   
Automatically calculate and file your payroll taxes accurately, so you can avoid penalties and stay compliant with government regulations effortlessly. 

unsupported

82%

18%

unsupported

unsupported

unsupported

**Time and Attendance Management**   
Effortlessly track employee work hours, manage time-off requests, and ensure accurate paychecks by streamlining your attendance processes. 

unsupported

70%

30%

unsupported

unsupported

unsupported

###  Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Payroll Software) 

 Implementation Level of Effort Estimation

**Supported:**  
 Fully / moderately supported out-of-the-box allowing for quick and easy deployment. 

**Not Supported:**  
 Requires workarounds, add-ons, partner integrations or custom development with or without additional costs. 

[Read more](#) 

**Integrations and Extensibility**   
Connect your payroll system with other tools you rely on, making data flow smoothly and tailoring the software to your unique business needs. 

unsupported

95%

5%

unsupported

unsupported

unsupported

**Analyst Message:** In effort to simplify your complex software decisions, this information is based on all industries and company sizes. We advise you to drill further into our data to discover how this information looks for your unique needs.

[CUSTOMIZE THIS DATA ](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=Payroll Software) 

###  User Sentiment Summary

 Cloud9HR has a user sentiment rating of 80 based on 18 reviews. Gusto has a user sentiment rating of 92 based on 9898 reviews. SurePayroll has a user sentiment rating of 88 based on 611 reviews. Heartland Payroll has a user sentiment rating of 83 based on 256 reviews. PrimePay has a user sentiment rating of 77 based on 147 reviews. 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 18 reviews 

![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 9898 reviews 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 611 reviews 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 256 reviews 

![Good User Sentiment](https://www.selecthub.com/display/images/scores/good.svg) 147 reviews 

 Synopsis

 Evaluating all review platforms, our market analysts have compiled the following user sentiment data.

 80%

of users recommend this product

 Cloud9HR has a 'great' User Satisfaction Rating of 80% when considering 18 user reviews from 3 recognized software review sites.

 92%

of users recommend this product

 Gusto has a 'excellent' User Satisfaction Rating of 92% when considering 9898 user reviews from 2 recognized software review sites.

 88%

of users recommend this product

 SurePayroll has a 'great' User Satisfaction Rating of 88% when considering 611 user reviews from 4 recognized software review sites.

 83%

of users recommend this product

 Heartland Payroll has a 'great' User Satisfaction Rating of 83% when considering 256 user reviews from 4 recognized software review sites.

 77%

of users recommend this product

 PrimePay has a 'good' User Satisfaction Rating of 77% when considering 147 user reviews from 2 recognized software review sites.

 User Review Scores

**FinancesOnline** 

 n/a 

 n/a 

**5.0** (14) 

 n/a 

 n/a 

**G2.com, Inc** 

 n/a 

**4.6** (5736) 

**4.4** (376) 

**4.3** (135) 

**4.5** (8) 

**Software Advice, Inc** 

**4.0** (6) 

 n/a 

 n/a 

**2.8** (5) 

 n/a 

**GetApp** 

**4.0** (6) 

 n/a 

 n/a 

 n/a 

 n/a 

**Capterra Inc** 

**4.0** (6) 

**4.6** (4162) 

**4.3** (198) 

**4.4** (97) 

**3.8** (139) 

**TrustRadius** 

 n/a 

 n/a 

**4.7** (23) 

**2.0** (19) 

 n/a 

###  Awards

SelectHub awards earned by these products based on a comprehensive analysis by our research analysts.

No awards.

![User Favorite Award]()

![Platform Security and Compliance Award]()

Show more

![Integrations and Extensibility Award]()

No awards.

No awards.

No awards.

###  Product Assistance

 Training Resources

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

 Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

###  Product Basics

 Company Size 

 i

Small

Medium

Large

Small

Medium

Large

Small

Medium

Large

Small

Medium

Large

Small

Medium

Large

 Platforms Supported

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

 Deployment Supported

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

###  Top Alternatives in Payroll Software 

[  ADP RUN ](https://www.selecthub.com/p/payroll-software/adp-run/) [  APS Payroll ](https://www.selecthub.com/p/payroll-software/aps-payroll/) [  Gusto ](https://www.selecthub.com/p/payroll-software/gusto/) [  Justworks ](https://www.selecthub.com/p/peo-software/justworks/) [  Namely ](https://www.selecthub.com/p/hr-management-software/namely/) [  OnPay ](https://www.selecthub.com/p/payroll-software/onpay/) [  Patriot Payroll ](https://www.selecthub.com/p/payroll-software/patriot-payroll/) [  Paychex ](https://www.selecthub.com/p/payroll-software/paychex/) [  Payroll4Free ](https://www.selecthub.com/p/payroll-software/payroll4free/) [  QuickBooks Payroll ](https://www.selecthub.com/p/payroll-software/quickbooks-payroll/) [  Rippling ](https://www.selecthub.com/p/hr-management-software/rippling/) [  Square Payroll ](https://www.selecthub.com/p/payroll-software/square-payroll/) [  TriNet HR Plus ](https://www.selecthub.com/p/hr-management-software/trinet/) [  UKG Ready ](https://www.selecthub.com/p/hr-management-software/ukg-ready/) [  Wagepoint ](https://www.selecthub.com/p/payroll-software/wagepoint/) 

###  Related Categories

 These products can also be found with other leading products in these categories:

we're gathering data

[Show more](#read-more-categories) 

[ HR Management Software ](https://www.selecthub.com/c/hr-management-software/) 

[Show more](#read-more-categories) 

we're gathering data

[Show more](#read-more-categories) 

we're gathering data

[Show more](#read-more-categories) 

[ HR Management Software ](https://www.selecthub.com/c/hr-management-software/) 

[Show more](#read-more-categories) 

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**Supported:**  
 Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Not Supported:**  
 Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor at an additional cost. At most, requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

[Close](#) 

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