[Home](https://www.selecthub.com/) \> [Medical Practice Management](https://www.selecthub.com/category/medical-practice-management/) \> [Patient Engagement Software](https://www.selecthub.com/c/patient-engagement-software/) \> [Solutionreach](https://www.selecthub.com/p/patient-engagement-software/solutionreach/) \> Solutionreach vs Relatient # Solutionreach vs Relatient Last Updated: May 4th, 2026 Our analysts compared [Solutionreach](https://www.selecthub.com/p/patient-engagement-software/solutionreach/) vs [Relatient](https://www.selecthub.com/p/patient-engagement-software/relatient/) based on data from our 400+ point analysis of [Patient Engagement Software](https://www.selecthub.com/c/patient-engagement-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Patient Engagement Software&cta=patient-engagement-software). [Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [Screenshots](#product-screenshots) Remove Add to Compare [![Solutionreach Software Tool](https://cdn.selecthub.com/products/5ba47c07b9b6a8f2718d94fa3f48fe9f-f211c86af4c03645c367bacd7611cd16/resources/normal/logo.png?1693317885)](https://www.selecthub.com/p/patient-engagement-software/solutionreach/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) Remove Add to Compare [![Relatient Software Tool](https://cdn.selecthub.com/products/d7ea7a7dde348753a17428282d46081e-eacf331f0ffc35d4b482f1d15a887d3b/resources/normal/logo.png?1693324797)](https://www.selecthub.com/p/patient-engagement-software/relatient/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Patient+Engagement+Software&product%5Fname=Solutionreach&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F5ba47c07b9b6a8f2718d94fa3f48fe9f-f211c86af4c03645c367bacd7611cd16%2Fresources%2Fnormal%2Flogo.png%3F1693317885) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Patient+Engagement+Software&product%5Fname=Solutionreach&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F5ba47c07b9b6a8f2718d94fa3f48fe9f-f211c86af4c03645c367bacd7611cd16%2Fresources%2Fnormal%2Flogo.png%3F1693317885) [Request Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Patient+Engagement+Software&product%5Fname=Solutionreach&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F5ba47c07b9b6a8f2718d94fa3f48fe9f-f211c86af4c03645c367bacd7611cd16%2Fresources%2Fnormal%2Flogo.png%3F1693317885&price=3) [Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Patient+Engagement+Software&product%5Fname=Solutionreach&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F5ba47c07b9b6a8f2718d94fa3f48fe9f-f211c86af4c03645c367bacd7611cd16%2Fresources%2Fnormal%2Flogo.png%3F1693317885&price=3) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Patient+Engagement+Software&product%5Fname=Relatient&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fd7ea7a7dde348753a17428282d46081e-eacf331f0ffc35d4b482f1d15a887d3b%2Fresources%2Fnormal%2Flogo.png%3F1693324797) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Patient+Engagement+Software&product%5Fname=Relatient&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fd7ea7a7dde348753a17428282d46081e-eacf331f0ffc35d4b482f1d15a887d3b%2Fresources%2Fnormal%2Flogo.png%3F1693324797) [Request Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Patient+Engagement+Software&product%5Fname=Relatient&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fd7ea7a7dde348753a17428282d46081e-eacf331f0ffc35d4b482f1d15a887d3b%2Fresources%2Fnormal%2Flogo.png%3F1693324797&price=1) [Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Patient+Engagement+Software&product%5Fname=Relatient&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fd7ea7a7dde348753a17428282d46081e-eacf331f0ffc35d4b482f1d15a887d3b%2Fresources%2Fnormal%2Flogo.png%3F1693324797&price=1) ### Products Insights Overall Rating Comparison [ Analyst Rating 84 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (329 Reviews) ](#user-sentiment-section) [ Analyst Rating 64 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (42 Reviews) ](#user-sentiment-section) Price Starts From $400 Monthly Free Trial is unavailable → $9 Monthly [ Free Trial is available →](https://pmo.selecthub.com/free-trial/?product%5Fname=Relatient&category=Patient Engagement Software&product%5Flogo=https://d3uimxdj41cg3o.cloudfront.net/products/d7ea7a7dde348753a17428282d46081e-eacf331f0ffc35d4b482f1d15a887d3b/resources/normal/logo.png?1693324797) Pros What we like about Solutionreach and Relatient: **Streamlined Communication:** Two-way texting, email, and automated reminders improve patient engagement and reduce missed appointments. **Improved Scheduling:** Online appointment booking 24/7 saves time for both patients and staff. **Enhanced Patient Satisfaction:** Automated surveys and feedback collection help practices identify and address patient concerns. **Increased Efficiency:** Automated workflows and reminders reduce manual tasks and free up staff time for patient care. **Improved Appointment Scheduling:** Users report reduced no-shows and cancellations due to timely reminders and easy rescheduling options. **Enhanced Patient Communication:** Streamlined two-way communication via text, email, and automated calls fosters better patient engagement and satisfaction. **Simplified Patient Outreach:** Automated appointment reminders, satisfaction surveys, and educational messages save time and streamline outreach efforts. **Enhanced Patient Experience:** Patients appreciate convenient online scheduling, appointment reminders, and accessible communication channels. Cons What we dislike about Solutionreach and Relatient: **Technical Glitches:** Occasional bugs, slow loading times, or system downtime can disrupt workflows and frustrate users. **Limited Customization:** Some users find the interface and features inflexible, with limited options to tailor the software to specific practice needs. **Cost Concerns:** Subscription fees can be expensive for larger practices, especially those with many providers and patients. **Integration Challenges:** Connecting Solutionreach with other healthcare systems can be complex and require technical expertise, sometimes leading to compatibility issues. **Limited Customization:** Some users find customization options for branding and workflow adjustments to be restrictive. **Integration Challenges:** Occasional difficulties with integration with certain EHR systems or third-party tools can create data transfer issues. **Appointment Rescheduling:** Patients cannot directly cancel or reschedule appointments from SMS or email reminders, requiring manual action in Relatient's portal. **Patient Registration:** While Relatient streamlines appointment scheduling, it doesn't fully automate patient registration, still requiring some manual data entry. ### Our Review Solutionreach user reviews paint a mixed picture. Many users praise its ease of use and effectiveness in boosting patient engagement: "It's made communication with patients much more streamlined—texting is huge for us!" However, some find the features inflexible and customization options limited, comparing it to competitors like Phreesia, which "feels more feature-rich and customizable." Technical glitches and integrations with other healthcare systems are recurring pain points. Some users report occasional system crashes and frustration with incompatible EHRs, noting, "Our scheduling software doesn't always sync smoothly with Solutionreach, which creates extra work." On the other hand, positive reviews highlight Solutionreach's automated workflows and patient feedback tools: "The automated appointment reminders have definitely reduced no-shows, and the surveys help us identify areas for improvement." Cost is a significant factor for some users, with larger practices finding it expensive compared to other options. Pricing transparency and clear breakdowns of additional fees are mentioned as areas for improvement. Overall, Solutionreach seems effective for practices prioritising communication and workflow automation, but potential users should weigh its strengths and weaknesses against competitors, considering their specific needs and technical environment. Show more Relatient user reviews paint a picture of a patient engagement platform with both strong suits and room for improvement. Many praise its ease of use and intuitive interface, with one reviewer noting, "It's so easy to navigate, even for non-tech-savvy staff." This simplicity is often contrasted with the perceived complexity of competitors like Solutionreach, with users saying Relatient "feels much less clunky and overwhelming." Automated appointment reminders are a major selling point, with reviewers highlighting their effectiveness in reducing no-shows. One user shares, "Our no-show rate dropped from 15% to 5% after implementing Relatient's automated reminders. It's been a game-changer!" However, some users feel customization options are limited, particularly when compared to platforms like Zocdoc. One reviewer mentions, "I wish there was more flexibility in tailoring the appointment reminders to our specific practice." Additionally, reporting capabilities are sometimes seen as lacking compared to competitors, with a user saying, "The data insights are helpful, but I'd like to see more granular reporting options." Despite these drawbacks, Relatient's focus on patient communication and engagement is a major differentiator. Users appreciate features like two-way texting and appointment scheduling directly through the platform. One reviewer says, "Relatient makes it so much easier for patients to stay connected with our practice. They can ask questions, reschedule appointments, and even pay their bills, all within the app." Overall, Relatient seems to be a good fit for practices prioritizing user-friendliness and communication, especially those with smaller teams or less complex workflows. However, if extensive customization or in-depth reporting are crucial, other options might be a better bet. As one user aptly summarizes, "Relatient is like the friendly face of patient engagement software. It's easy to use, helps patients stay informed, and takes a lot of the hassle out of communication. But if you need a highly customizable powerhouse, you might need to look elsewhere." Show more ### Analyst Rating Summary Overall Scores Based on the research and analysis by SelectHub's team of research analysts, Solutionreach has an analyst rating of 84\. By comparison Relatient has an analyst rating of 64. 84 64 Features Comparison **Dashboards and Reporting** Gain valuable insights into your health journey through clear summaries and progress reports, empowering you to make informed decisions about your care. 67 50 **Mobile Capabilities** Access your health information, schedule appointments, and connect with your care team anytime, anywhere, right from your phone. 100 40 **Patient Communication** Engage in secure, two-way conversations with your healthcare providers, ensuring your questions are answered and you feel heard every step of the way. 94 60 [Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=Patient Engagement Software) Strengths The best features of Solutionreach and Relatient as judged by user reviews and analyst validation. Mobile Capabilities Patient Payments Management Reputation Management Schedule Management Patient Communication Schedule Management ### Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Patient Engagement Software) How Solutionreach and Relatient compare against the top 7 functional requirements as defined by SelectHub project data. Solutionreach Relatient \+ Add Product [\+ Add Product](https://pmo.selecthub.com/customize-data/?category=Patient Engagement Software) Dashboards and Reporting Mobile Capabilities Patient Communication Patient PaymentsManagement Platform Capabilities Reputation Management Schedule Management 67 100 94 100 92 100 100 50 40 60 80 67 50 92 0 25 50 75 100 Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Dashboards And Reporting** Gain valuable insights into your health journey through clear summaries and progress reports, empowering you to make informed decisions about your care. 67% 0% 33% 50% 0% 50% **Mobile Capabilities** Access your health information, schedule appointments, and connect with your care team anytime, anywhere, right from your phone. 100% 0% 0% 40% 0% 60% **Patient Communication** Engage in secure, two-way conversations with your healthcare providers, ensuring your questions are answered and you feel heard every step of the way. 85% 0% 15% 54% 0% 46% **Patient Payments Management** Easily view, understand, and pay your healthcare bills online, making managing your financial responsibility for care simple and stress-free. 100% 0% 0% 80% 0% 20% **Platform Capabilities** Unlock a connected experience by integrating all your health tools and information in one seamless hub, making managing your care effortless. 83% 0% 17% 67% 0% 33% **Reputation Management** Help shape your care experience by easily sharing feedback and seeing how your input leads to a better healthcare journey for everyone. 100% 0% 0% 50% 0% 50% **Schedule Management** Take control of your appointments by easily scheduling, rescheduling, and confirming visits online, fitting healthcare into your life seamlessly. 100% 0% 0% 92% 0% 8% **Customize This Data For Your Unique Needs** and compare feature capabilities head-to-head [CUSTOMIZE NOW](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=Patient Engagement Software) ### Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Patient Engagement Software) Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Integrations And Extensibility** Connect your existing healthcare systems and tools effortlessly, creating a unified and streamlined experience for all your health interactions. 50% 0% 50% 50% 0% 50% **Platform Security And Compliance** Rest assured your personal health information is always protected with top-tier security and privacy measures, keeping your data safe and compliant. 78% 0% 22% 78% 0% 22% **Requirements Summary** Of typical requirements, 81.6% are fully supported out of the box by Solutionreach including Mobile Capabilities, Patient Payments Management and Reputation Management. Relatient supports 61.8% and excels at Schedule Management, Patient Payments Management and Platform Security And Compliance. Solutionreach has an analyst rating of 84 and a user sentiment rating of 'great' based on 329 reviews, while Relatient has an analyst rating of 64 and a user sentiment rating of 'excellent' based on 42 reviews. Solutionreach and Relatient are both SelectHub award-winners. ### User Sentiment Summary Solutionreach has a user sentiment rating of 84 based on 329 reviews. Relatient has a user sentiment rating of 92 based on 42 reviews. ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 329 reviews ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 42 reviews Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 84% of users recommend this product Solutionreach has a 'great' User Satisfaction Rating of 84% when considering 329 user reviews from 3 recognized software review sites. 92% of users recommend this product Relatient has a 'excellent' User Satisfaction Rating of 92% when considering 42 user reviews from 2 recognized software review sites. User Review Scores **G2.com, Inc** **4.4** (124) n/a **Software Advice, Inc** **4.0** (186) **4.62** (21) **Capterra Inc** n/a **4.6** (21) **TrustRadius** **4.8** (19) n/a ### Awards SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. SelectHub research analysts have evaluated Solutionreach and concluded it earns best-in-class honors for Patient Communication, Patient Payments Management, Reputation Management and Schedule Management. ![Patient Communication Award]() ![Patient Payments Management Award]() Show more ![Reputation Management Award]() ![Schedule Management Award]() Relatient stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]() ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Comparison of Top Alternatives [ Solutionreach Alternatives](https://www.selecthub.com/patient-engagement-software/solutionreach/alternatives/) [ Relatient Alternatives](https://www.selecthub.com/patient-engagement-software/relatient/alternatives/) ### Screenshots ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() ![Screenshots]()![Screenshots]()![Screenshots]() ### Key Features * **Action List:** Enhance productivity and tick-off pending tasks with a dynamic action list. Review appointment confirmations, trigger messages, respond to texts and more. * **ASAP Waitlist:** Maintain a waitlist of patients who require an early appointment. In case of cancellation, fill open appointment slots by pushing waitlist messages to patients on the list. * **Automated Appointment Reminders:** Reduce no-show rates by sending automated appointment reminders through text, email or phone, with options for patients to confirm, cancel or reschedule. Add appointment-specific details to ensure that patients come prepared and on-time. * **Automated Recare Messages:** Automate and customize reminders for preventive and follow-up care for patients with chronic conditions to build patient loyalty and increase recall revenue. * **Group Messages:** Send customized group messages to a specific set of patients with a specific diagnosis. read more... * **Patient self-scheduling:** Empowers patients to book appointments online or via mobile device, 24/7. * **Automated appointment reminders:** Sends customizable reminders via text, email, or phone calls to reduce no-shows. * **Two-way secure messaging:** Facilitates private communication between patients and providers for questions and follow-ups. * **Digital registration and forms:** Streamlines check-in and collects patient information online for a smoother experience. * **Mobile-friendly platform:** Patients can access features on their phones or tablets, anytime, anywhere. read more... ### Top Alternatives in Patient Engagement Software [ athenaOne ](https://www.selecthub.com/p/ehr-software/athenaone/) [ CipherHealth ](https://www.selecthub.com/p/patient-engagement-software/cipherhealth/) [ FollowMyHealth ](https://www.selecthub.com/p/patient-engagement-software/followmyhealth/) [ Klara ](https://www.selecthub.com/p/patient-engagement-software/klara/) [ Luma Health ](https://www.selecthub.com/p/patient-engagement-software/luma-health/) [ Mend ](https://www.selecthub.com/p/mental-health-software/mend/) [ Millennia ](https://www.selecthub.com/p/patient-engagement-software/millennia-complete/) [ MyChart ](https://www.selecthub.com/p/patient-engagement-software/mychart/) [ NextGen Enterprise ](https://www.selecthub.com/p/ehr-software/nextgen-enterprise/) [ PerfectServe ](https://www.selecthub.com/p/patient-engagement-software/perfectserve/) ### Related Categories Solutionreach and Relatient can also be found with other leading products in these categories: [ Dental Software ](https://www.selecthub.com/c/dental-software/) [ Patient Scheduling Software ](https://www.selecthub.com/c/patient-scheduling-software/) Show more [ Patient Scheduling Software ](https://www.selecthub.com/c/patient-scheduling-software/) Show more ### Head-to-Head Comparison ![Solutionreach Software Tool]() ![CipherHealth Software Tool]() [Solutionreach VS CipherHealth](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-cipherhealth/) ![Solutionreach Software Tool]() ![CORTICO Software Tool]() [Solutionreach VS CORTICO](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-cortico/) ![Solutionreach Software Tool]() ![Demandforce Software Tool]() [Solutionreach VS Demandforce](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-demandforce/) ![Solutionreach Software Tool]() ![FollowMyHealth Software Tool]() [Solutionreach VS FollowMyHealth](https://www.selecthub.com/patient-engagement-software/followmyhealth-vs-solutionreach/) ![Solutionreach Software Tool]() ![Klara Software Tool]() [Solutionreach VS Klara](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-klara/) ![Solutionreach Software Tool]() ![Luma Health Software Tool]() [Solutionreach VS Luma Health](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-luma-health/) ![Solutionreach Software Tool]() ![MyChart Software Tool]() [Solutionreach VS MyChart](https://www.selecthub.com/patient-engagement-software/mychart-vs-solutionreach/) ![Solutionreach Software Tool]() ![NexHealth Software Tool]() [Solutionreach VS NexHealth](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-nexhealth/) ![Solutionreach Software Tool]() ![Phreesia Software Tool]() [Solutionreach VS Phreesia](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-phreesia/) ![Solutionreach Software Tool]() ![Relatient Software Tool]() [Solutionreach VS Relatient](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-relatient/) ![Solutionreach Software Tool]() ![Rhinogram Software Tool]() [Solutionreach VS Rhinogram](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-rhinogram/) ![Solutionreach Software Tool]() ![Signant Health Software Tool]() [Solutionreach VS Signant Health](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-signant-health/) **About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() [ Build Your Requirements](https://pmo.selecthub.com/patient-engagement-requirements/) ![SelectHub Products Cost and Pricing Guide]() [ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Patient%20Engagement%20Software) **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Tier 2:** Supported with workarounds or add-ons that may require additional costs. Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. [Close](#) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Medical Practice Management", "item": "https://www.selecthub.com/category/medical-practice-management/" }, { "@type": "ListItem", "position": 3, "name": "Patient Engagement Software", "item": "https://www.selecthub.com/c/patient-engagement-software/" }, { "@type": "ListItem", "position": 4, "name": "Solutionreach", "item": "https://www.selecthub.com/p/patient-engagement-software/solutionreach/" }, { "@type": "ListItem", "position": 5, "name": "Solutionreach Vs Relatient" } ] } ```