[Home](https://www.selecthub.com/) \> [Medical Practice Management](https://www.selecthub.com/category/medical-practice-management/) \> [Patient Engagement Software](https://www.selecthub.com/c/patient-engagement-software/) \> [Solutionreach](https://www.selecthub.com/p/patient-engagement-software/solutionreach/) \> Solutionreach vs Klara # Solutionreach vs Klara Last Updated: July 27th, 2026 Our analysts compared [Solutionreach](https://www.selecthub.com/p/patient-engagement-software/solutionreach/) vs [Klara](https://www.selecthub.com/p/patient-engagement-software/klara/) based on data from our 400+ point analysis of [Patient Engagement Software](https://www.selecthub.com/c/patient-engagement-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Patient Engagement Software&cta=patient-engagement-software). [Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [Screenshots](#product-screenshots) Remove Add to Compare [![Solutionreach Software Tool](https://cdn.selecthub.com/products/5ba47c07b9b6a8f2718d94fa3f48fe9f-f211c86af4c03645c367bacd7611cd16/resources/normal/logo.png?1693317885)](https://www.selecthub.com/p/patient-engagement-software/solutionreach/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) Remove Add to Compare [![Klara Software Tool](https://cdn.selecthub.com/products/e698959e9b93e4de823526327ffed84a-042cdec9da26c07aa9ea5e367c46ed9a/resources/normal/logo.webp?1747943848)](https://www.selecthub.com/p/patient-engagement-software/klara/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Patient+Engagement+Software&product%5Fname=Solutionreach&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F5ba47c07b9b6a8f2718d94fa3f48fe9f-f211c86af4c03645c367bacd7611cd16%2Fresources%2Fnormal%2Flogo.png%3F1693317885) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Patient+Engagement+Software&product%5Fname=Solutionreach&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F5ba47c07b9b6a8f2718d94fa3f48fe9f-f211c86af4c03645c367bacd7611cd16%2Fresources%2Fnormal%2Flogo.png%3F1693317885) [Request Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Patient+Engagement+Software&product%5Fname=Solutionreach&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F5ba47c07b9b6a8f2718d94fa3f48fe9f-f211c86af4c03645c367bacd7611cd16%2Fresources%2Fnormal%2Flogo.png%3F1693317885&price=3) [Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Patient+Engagement+Software&product%5Fname=Solutionreach&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F5ba47c07b9b6a8f2718d94fa3f48fe9f-f211c86af4c03645c367bacd7611cd16%2Fresources%2Fnormal%2Flogo.png%3F1693317885&price=3) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Patient+Engagement+Software&product%5Fname=Klara&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fe698959e9b93e4de823526327ffed84a-042cdec9da26c07aa9ea5e367c46ed9a%2Fresources%2Fnormal%2Flogo.webp%3F1747943848) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Patient+Engagement+Software&product%5Fname=Klara&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fe698959e9b93e4de823526327ffed84a-042cdec9da26c07aa9ea5e367c46ed9a%2Fresources%2Fnormal%2Flogo.webp%3F1747943848) [Request Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Patient+Engagement+Software&product%5Fname=Klara&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fe698959e9b93e4de823526327ffed84a-042cdec9da26c07aa9ea5e367c46ed9a%2Fresources%2Fnormal%2Flogo.webp%3F1747943848&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Patient+Engagement+Software&product%5Fname=Klara&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fe698959e9b93e4de823526327ffed84a-042cdec9da26c07aa9ea5e367c46ed9a%2Fresources%2Fnormal%2Flogo.webp%3F1747943848&price=2) ### Products Insights Overall Rating Comparison [ Analyst Rating Solutionreach - Analyst Score: 84 out of 100 84 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (329 Reviews) ](#user-sentiment-section) [ Analyst Rating Klara - Analyst Score: 76 out of 100 76 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (63 Reviews) ](#user-sentiment-section) Price Starts From $400 Monthly Free Trial is unavailable → $12/User, Monthly Free Trial is unavailable → Pros What we like about Solutionreach and Klara: * Over 500 EHR and PM integrations cover most practice setups * ASAP waitlist and recall messaging help fill open appointment slots * Two-way texting and automated reminders reduce no-shows * Patient referral and review tools help grow a practice's patient base * Video visits let patients join appointments without creating an account * AI-powered message routing automatically directs inquiries to the right staff * Clean, user-friendly interface with easy customization options * Virtual waiting room handles intake, consent, and payments before visits Cons What we dislike about Solutionreach and Klara: * Occasional technical glitches and system downtime disrupt workflows * Limited customization options frustrate practices with specific needs * Forms and patient data don't sync automatically with EHR systems * Customer support is inconsistent and slow to resolve issues * Steep learning curve for new users getting started * Lacks billing features like eligibility verification and rules-based claim validation * Customer support is limited and reps can be unresponsive * EHR integrations have reported compatibility difficulties ### Our Review **Bottom line:** Solutionreach fits if you want deep scheduling automation and patient outreach across a full practice. Klara is the better pick if video visits and secure messaging are at the core of how you see patients. Solutionreach covers a wider range of outreach tools — recall reminders, group messages, newsletters, patient referrals, and a waitlist feature to fill canceled slots. It's built for practices that want to automate most of the patient communication cycle, from the first booking through post-visit follow-up. Klara focuses on real-time communication. It supports video visits that patients can join from a text link without logging in, and its AI message routing sends inquiries to the right staff automatically. If telemedicine is a regular part of your workflow, Klara handles that more naturally. Solutionreach starts at $400 per month. Klara starts at $12 per user per month. The right fit depends on your practice size and how many providers you're licensing. Both products have friction around integrations. Solutionreach connects to over 500 EHR and PM systems, but users report that forms and patient data don't always sync cleanly. Klara's EHR connections have similar difficulties, and reviewers also note limited customer support on both sides. If you want the most automation around scheduling and recall, Solutionreach has more tools for that. If secure messaging and telehealth are the priority, Klara keeps things simpler and more focused. ### Analyst Rating Summary Overall Scores Based on the research and analysis by SelectHub's team of research analysts, Solutionreach has an analyst rating of 84\. By comparison Klara has an analyst rating of 76\. Solutionreach - Analyst Score: 84 out of 100 84 Klara - Analyst Score: 76 out of 100 76 Features Comparison **Dashboards and Reporting** Gain valuable insights into your health journey through clear summaries and progress reports, empowering you to make informed decisions about your care. 67 50 **Mobile Capabilities** Access your health information, schedule appointments, and connect with your care team anytime, anywhere, right from your phone. 100 100 **Patient Communication** Engage in secure, two-way conversations with your healthcare providers, ensuring your questions are answered and you feel heard every step of the way. 94 68 [Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=Patient Engagement Software) Strengths The best features of Solutionreach and Klara as judged by user reviews and analyst validation. Mobile Capabilities Patient Payments Management Reputation Management Schedule Management Patient Communication Mobile Capabilities Platform Capabilities Schedule Management ### Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Patient Engagement Software) How Solutionreach and Klara compare against the top 7 functional requirements as defined by SelectHub project data. Solutionreach Klara \+ Add Product [\+ Add Product](https://pmo.selecthub.com/customize-data/?category=Patient Engagement Software) Dashboards and Reporting Mobile Capabilities Patient Communication Patient PaymentsManagement Platform Capabilities Reputation Management Schedule Management 67 100 94 100 92 100 100 50 100 68 42 100 81 100 0 25 50 75 100 Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Dashboards And Reporting** Gain valuable insights into your health journey through clear summaries and progress reports, empowering you to make informed decisions about your care. 67% 0% 33% 50% 0% 50% **Mobile Capabilities** Access your health information, schedule appointments, and connect with your care team anytime, anywhere, right from your phone. 100% 0% 0% 100% 0% 0% **Patient Communication** Engage in secure, two-way conversations with your healthcare providers, ensuring your questions are answered and you feel heard every step of the way. 85% 0% 15% 69% 0% 31% **Patient Payments Management** Easily view, understand, and pay your healthcare bills online, making managing your financial responsibility for care simple and stress-free. 100% 0% 0% 0% 60% 40% **Platform Capabilities** Unlock a connected experience by integrating all your health tools and information in one seamless hub, making managing your care effortless. 83% 0% 17% 100% 0% 0% **Reputation Management** Help shape your care experience by easily sharing feedback and seeing how your input leads to a better healthcare journey for everyone. 100% 0% 0% 83% 0% 17% **Schedule Management** Take control of your appointments by easily scheduling, rescheduling, and confirming visits online, fitting healthcare into your life seamlessly. 100% 0% 0% 100% 0% 0% **Customize This Data For Your Unique Needs**and compare feature capabilities head-to-head [CUSTOMIZE NOW](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=Patient Engagement Software) ### Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Patient Engagement Software) Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Integrations And Extensibility** Connect your existing healthcare systems and tools effortlessly, creating a unified and streamlined experience for all your health interactions. 50% 0% 50% 71% 0% 29% **Platform Security And Compliance** Rest assured your personal health information is always protected with top-tier security and privacy measures, keeping your data safe and compliant. 78% 0% 22% 67% 0% 33% **Requirements Summary**Of typical requirements, 81.6% are fully supported out of the box by Solutionreach including Mobile Capabilities, Patient Payments Management and Reputation Management. Klara supports 69.7% and excels at Mobile Capabilities, Platform Capabilities and Schedule Management. Solutionreach has an analyst rating of 84 and a user sentiment rating of 'great' based on 329 reviews, while Klara has an analyst rating of 76 and a user sentiment rating of 'excellent' based on 63 reviews. Solutionreach and Klara are both SelectHub award-winners. ### User Sentiment Summary Solutionreach has a user sentiment rating of 84 based on 329 reviews. Klara has a user sentiment rating of 93 based on 63 reviews. ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 329 reviews ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 63 reviews Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 84% of users recommend this product Solutionreach has a 'great' User Satisfaction Rating of 84% when considering 329 user reviews from 3 recognized software review sites. 93% of users recommend this product Klara has a 'excellent' User Satisfaction Rating of 93% when considering 63 user reviews from 2 recognized software review sites. User Review Scores **G2.com, Inc** **4.4** (124) **4.7** (48) **Software Advice, Inc** **4.0** (186) n/a **Capterra Inc** n/a **4.5** (15) **TrustRadius** **4.8** (19) n/a ### Awards SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. SelectHub research analysts have evaluated Solutionreach and concluded it earns best-in-class honors for Patient Communication, Patient Payments Management, Reputation Management and Schedule Management. ![Patient Communication Award]() ![Patient Payments Management Award]() Show more ![Reputation Management Award]() ![Schedule Management Award]() SelectHub research analysts have evaluated Klara and concluded it earns best-in-class honors for Platform Capabilities and Schedule Management. Klara stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]() ![Platform Capabilities Award]() Show more ![Schedule Management Award]() ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Comparison of Top Alternatives [Solutionreach Alternatives ](https://www.selecthub.com/patient-engagement-software/solutionreach/alternatives/) [Klara Alternatives ](https://www.selecthub.com/patient-engagement-software/klara/alternatives/) ### Screenshots ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() ### Key Features * **Automated Reminders** – Sends appointment reminders via text, email, or phone with customizable timing, and lets patients confirm, cancel, or reschedule directly from the message. * **ASAP Waitlist** – Maintains a list of patients who need earlier appointments and pushes messages to fill slots when cancellations open up. * **Patient Referral Tools** – Adds a refer-a-friend link to patient communications and syncs collected reviews to Facebook and Google to help bring in new patients. * **Recall Messaging** – Automates follow-up reminders for preventive and chronic care patients to encourage return visits and support ongoing treatment adherence. * **Appointment Reminders** – Sends automated reminders via email or SMS with personalized details like address and parking instructions, and lets patients reschedule missed appointments from a phone link. * **Video Visits** – Lets patients join video appointments from an SMS link without logging in, and supports sharing lab reports, forms, and educational documents during the session. * **AI Message Routing** – Uses AI-powered message identification to automatically route incoming messages to the right staff member based on topic, urgency, or patient history. * **Specialist Referral Services** – Connects patients to telehealth specialists including teledermatology, telecardiology, and teleradiology directly through the platform. ### Top Alternatives in Patient Engagement Software [ athenaOne ](https://www.selecthub.com/p/ehr-software/athenaone/) [ CipherHealth ](https://www.selecthub.com/p/patient-engagement-software/cipherhealth/) [ FollowMyHealth ](https://www.selecthub.com/p/patient-engagement-software/followmyhealth/) [ Klara ](https://www.selecthub.com/p/patient-engagement-software/klara/) [ Luma Health ](https://www.selecthub.com/p/patient-engagement-software/luma-health/) [ Mend ](https://www.selecthub.com/p/mental-health-software/mend/) [ Millennia ](https://www.selecthub.com/p/patient-engagement-software/millennia-complete/) [ MyChart ](https://www.selecthub.com/p/patient-engagement-software/mychart/) [ NextGen Enterprise ](https://www.selecthub.com/p/ehr-software/nextgen-enterprise/) [ PerfectServe ](https://www.selecthub.com/p/patient-engagement-software/perfectserve/) ### Related Categories Solutionreach and Klara can also be found with other leading products in these categories: [Dental Software ](https://www.selecthub.com/c/dental-software/) [Patient Scheduling Software ](https://www.selecthub.com/c/patient-scheduling-software/) Show more [Medical Practice Management Software ](https://www.selecthub.com/c/medical-practice-management-software/) [Medical Software ](https://www.selecthub.com/c/medical-software/) [Patient Scheduling Software ](https://www.selecthub.com/c/patient-scheduling-software/) [Telehealth Platforms ](https://www.selecthub.com/c/telehealth-platforms/) [Telemedicine Software ](https://www.selecthub.com/c/telemedicine-software/) Show more ### Head-to-Head Comparison ![Solutionreach Software Tool]() ![CipherHealth Software Tool]() [Solutionreach VS CipherHealth](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-cipherhealth/) ![Solutionreach Software Tool]() ![CORTICO Software Tool]() [Solutionreach VS CORTICO](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-cortico/) ![Solutionreach Software Tool]() ![Demandforce Software Tool]() [Solutionreach VS Demandforce](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-demandforce/) ![Solutionreach Software Tool]() ![FollowMyHealth Software Tool]() [Solutionreach VS FollowMyHealth](https://www.selecthub.com/patient-engagement-software/followmyhealth-vs-solutionreach/) ![Solutionreach Software Tool]() ![Klara Software Tool]() [Solutionreach VS Klara](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-klara/) ![Solutionreach Software Tool]() ![Luma Health Software Tool]() [Solutionreach VS Luma Health](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-luma-health/) ![Solutionreach Software Tool]() ![MyChart Software Tool]() [Solutionreach VS MyChart](https://www.selecthub.com/patient-engagement-software/mychart-vs-solutionreach/) ![Solutionreach Software Tool]() ![NexHealth Software Tool]() [Solutionreach VS NexHealth](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-nexhealth/) ![Solutionreach Software Tool]() ![Phreesia Software Tool]() [Solutionreach VS Phreesia](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-phreesia/) ![Solutionreach Software Tool]() ![Relatient Software Tool]() [Solutionreach VS Relatient](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-relatient/) ![Solutionreach Software Tool]() ![Rhinogram Software Tool]() [Solutionreach VS Rhinogram](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-rhinogram/) ![Solutionreach Software Tool]() ![Signant Health Software Tool]() [Solutionreach VS Signant Health](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-signant-health/) **About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() [Build Your Requirements](https://pmo.selecthub.com/patient-engagement-requirements/) ![SelectHub Products Cost and Pricing Guide]() [Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Patient%20Engagement%20Software) **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Tier 2:** Supported with workarounds or add-ons that may require additional costs. Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 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