[Home](https://www.selecthub.com/) \> [Medical Practice Management](https://www.selecthub.com/category/medical-practice-management/) \> [Patient Engagement Software](https://www.selecthub.com/c/patient-engagement-software/) \> [Phreesia](https://www.selecthub.com/p/patient-engagement-software/phreesia/) \> Phreesia vs Luma Health 

# Phreesia vs Luma Health 

Last Updated: July 13th, 2026 

Our analysts compared [Phreesia](https://www.selecthub.com/p/patient-engagement-software/phreesia/) vs [Luma Health](https://www.selecthub.com/p/patient-engagement-software/luma-health/) based on data from our 400+ point analysis of [Patient Engagement Software](https://www.selecthub.com/c/patient-engagement-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Patient Engagement Software&cta=patient-engagement-software). 

[Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [Screenshots](#product-screenshots) 

Remove Add to Compare 

[![Phreesia Software Tool](https://cdn.selecthub.com/products/5bd7ddf87f22021a5f5d682ce5f93ad6-9f285345b5099ebbf49c146c13966d61/resources/original/logo.svg?1747943675)](https://www.selecthub.com/p/patient-engagement-software/phreesia/)

[ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) 

Remove Add to Compare 

[![Luma Health Software Tool](https://cdn.selecthub.com/products/c3cbd51329ff1a0169174e9a78126ee1-ac347d35137e58ce81e0259339fb639c/resources/normal/logo.png?1693319221)](https://www.selecthub.com/p/patient-engagement-software/luma-health/)

[ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Patient+Engagement+Software&product%5Fname=Phreesia&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F5bd7ddf87f22021a5f5d682ce5f93ad6-9f285345b5099ebbf49c146c13966d61%2Fresources%2Foriginal%2Flogo.svg%3F1747943675) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Patient+Engagement+Software&product%5Fname=Phreesia&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F5bd7ddf87f22021a5f5d682ce5f93ad6-9f285345b5099ebbf49c146c13966d61%2Fresources%2Foriginal%2Flogo.svg%3F1747943675) [Request Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Patient+Engagement+Software&product%5Fname=Phreesia&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F5bd7ddf87f22021a5f5d682ce5f93ad6-9f285345b5099ebbf49c146c13966d61%2Fresources%2Foriginal%2Flogo.svg%3F1747943675&price=3) [Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Patient+Engagement+Software&product%5Fname=Phreesia&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F5bd7ddf87f22021a5f5d682ce5f93ad6-9f285345b5099ebbf49c146c13966d61%2Fresources%2Foriginal%2Flogo.svg%3F1747943675&price=3) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Patient+Engagement+Software&product%5Fname=Luma%2BHealth&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fc3cbd51329ff1a0169174e9a78126ee1-ac347d35137e58ce81e0259339fb639c%2Fresources%2Fnormal%2Flogo.png%3F1693319221) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Patient+Engagement+Software&product%5Fname=Luma%2BHealth&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fc3cbd51329ff1a0169174e9a78126ee1-ac347d35137e58ce81e0259339fb639c%2Fresources%2Fnormal%2Flogo.png%3F1693319221) [Request Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Patient+Engagement+Software&product%5Fname=Luma%2BHealth&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fc3cbd51329ff1a0169174e9a78126ee1-ac347d35137e58ce81e0259339fb639c%2Fresources%2Fnormal%2Flogo.png%3F1693319221&price=3) [Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Patient+Engagement+Software&product%5Fname=Luma%2BHealth&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fc3cbd51329ff1a0169174e9a78126ee1-ac347d35137e58ce81e0259339fb639c%2Fresources%2Fnormal%2Flogo.png%3F1693319221&price=3) 

### Products Insights 

Overall Rating Comparison 

[ Analyst Rating Phreesia - Analyst Score: 78 out of 100 78 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) (121 Reviews) ](#user-sentiment-section) 

[ Analyst Rating Luma Health - Analyst Score: 86 out of 100 86 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (102 Reviews) ](#user-sentiment-section) 

Price Starts From 

$250 Monthly, Quote-Based 

Free Trial is unavailable → 

$250 Monthly 

Free Trial is unavailable → 

Pros 

What we like about Phreesia and Luma Health: 

* Digital check-in cuts paperwork and reduces wait times for patients
* Integrates with major EHR systems to keep intake data in sync
* Supports online, kiosk, and mobile app payment options
* Patient satisfaction surveys help identify areas for workflow improvement

* Sends automated reminders in more than 20 languages
* Smart waitlist fills open slots from cancellations automatically
* Built-in telehealth lets patients join video visits without extra downloads
* Two-way secure messaging connects patients and staff without a third-party app

Cons 

What we dislike about Phreesia and Luma Health: 

* Interface can be difficult for less tech-savvy or older patients
* Occasional system outages can disrupt check-in and patient flow
* Limited customization options for forms and workflows
* Mobile app offers less functionality than the web-based portal

* Limited flexibility for tailoring features to specific practice workflows
* Customer support runs primarily through email and ticketing
* Contracts can be costly, especially for smaller practices
* Occasional syncing delays and system lags can disrupt daily workflows

### Our Review 

**Bottom line:** Phreesia fits practices that want deep intake automation and revenue cycle tools built around the in-office visit. Luma Health is the stronger pick if you need broad patient communication — scheduling outreach, referral follow-up, multilingual messaging, and telehealth — across the full care journey.

Phreesia handles the in-office experience well. Patients can complete check-in, sign consent forms, verify insurance, and pay on their own device or a kiosk before they ever reach the front desk. It also connects with most major EHR systems, so intake data flows directly into the chart.

Luma Health takes a wider view. Beyond intake, it automates scheduling, manages a smart waitlist that fills cancellations on its own, and handles outbound communication from referral through follow-up. If you see patients from diverse language backgrounds, its support for more than 20 languages in reminders stands out.

Both tools have customization limits that some practices find frustrating, and both can run into occasional technical hiccups. Luma Health's customer support relies mainly on email and ticketing, which may matter if your staff needs fast answers. Phreesia's interface can be a barrier for older or less tech-comfortable patients.

On pricing, Luma Health starts at $250 per month. Phreesia doesn't publish a price, so you'll need to request a quote based on your practice size.

If your biggest pain point is what happens when a patient walks in, Phreesia is worth a close look. If you need to manage the relationship before and after the visit, Luma Health covers more ground.

### Analyst Rating Summary 

Overall Scores 

Based on the research and analysis by SelectHub's team of research analysts, Phreesia has an analyst rating of 78\. By comparison Luma Health has an analyst rating of 86\. 

Phreesia - Analyst Score: 78 out of 100 78 

Luma Health - Analyst Score: 86 out of 100 86 

Features Comparison 

**Dashboards and Reporting**  
Gain valuable insights into your health journey through clear summaries and progress reports, empowering you to make informed decisions about your care. 

67 

67 

**Mobile Capabilities**  
Access your health information, schedule appointments, and connect with your care team anytime, anywhere, right from your phone. 

60 

100 

**Patient Communication**  
Engage in secure, two-way conversations with your healthcare providers, ensuring your questions are answered and you feel heard every step of the way. 

90 

71 

[Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=Patient Engagement Software) 

Strengths 

The best features of Phreesia and Luma Health as judged by user reviews and analyst validation. 

Platform Security and Compliance

Schedule Management

Patient Communication

Mobile Capabilities

Platform Capabilities

Platform Security and Compliance

Schedule Management

Patient Payments Management

### Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Patient Engagement Software) 

How Phreesia and Luma Health compare against the top 7 functional requirements as defined by SelectHub project data. 

Phreesia Luma Health 

\+ Add Product [\+ Add Product](https://pmo.selecthub.com/customize-data/?category=Patient Engagement Software) 

Dashboards and Reporting Mobile Capabilities Patient Communication Patient PaymentsManagement Platform Capabilities Reputation Management Schedule Management 67 60 90 80 81 67 92 67 100 71 94 100 67 96 0 25 50 75 100 

Implementation Level of Effort Estimation 

**Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) 

**Tier 2:** Supported with workarounds or add-ons that may require additional costs. 

**Tier 3:** Requires partner integrations or custom development that is often at an additional cost. 

**Dashboards And Reporting**   
Gain valuable insights into your health journey through clear summaries and progress reports, empowering you to make informed decisions about your care. 

67%

0%

33%

67%

0%

33%

**Mobile Capabilities**   
Access your health information, schedule appointments, and connect with your care team anytime, anywhere, right from your phone. 

60%

0%

40%

100%

0%

0%

**Patient Communication**   
Engage in secure, two-way conversations with your healthcare providers, ensuring your questions are answered and you feel heard every step of the way. 

85%

0%

15%

69%

0%

31%

**Patient Payments Management**   
Easily view, understand, and pay your healthcare bills online, making managing your financial responsibility for care simple and stress-free. 

80%

0%

20%

100%

0%

0%

**Platform Capabilities**   
Unlock a connected experience by integrating all your health tools and information in one seamless hub, making managing your care effortless. 

83%

0%

17%

100%

0%

0%

**Reputation Management**   
Help shape your care experience by easily sharing feedback and seeing how your input leads to a better healthcare journey for everyone. 

67%

0%

33%

67%

0%

33%

**Schedule Management**   
Take control of your appointments by easily scheduling, rescheduling, and confirming visits online, fitting healthcare into your life seamlessly. 

92%

0%

8%

92%

0%

8%

**Customize This Data For Your Unique Needs**and compare feature capabilities head-to-head [CUSTOMIZE NOW](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=Patient Engagement Software) 

### Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Patient Engagement Software) 

Implementation Level of Effort Estimation 

**Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) 

**Tier 2:** Supported with workarounds or add-ons that may require additional costs. 

**Tier 3:** Requires partner integrations or custom development that is often at an additional cost. 

**Integrations And Extensibility**   
Connect your existing healthcare systems and tools effortlessly, creating a unified and streamlined experience for all your health interactions. 

57%

0%

43%

86%

0%

14%

**Platform Security And Compliance**   
Rest assured your personal health information is always protected with top-tier security and privacy measures, keeping your data safe and compliant. 

100%

0%

0%

100%

0%

0%

**Requirements Summary**Of typical requirements, 76.3% are fully supported out of the box by Phreesia including Platform Security And Compliance, Schedule Management and Patient Communication. Luma Health supports 82.9% and excels at Mobile Capabilities, Platform Capabilities and Platform Security And Compliance. Phreesia has an analyst rating of 78 and a user sentiment rating of 'great' based on 121 reviews, while Luma Health has an analyst rating of 86 and a user sentiment rating of 'excellent' based on 102 reviews. Phreesia and Luma Health are both SelectHub award-winners. 

### User Sentiment Summary 

Phreesia has a user sentiment rating of 83 based on 121 reviews. Luma Health has a user sentiment rating of 94 based on 102 reviews. 

![Great User Sentiment](https://www.selecthub.com/display/images/scores/great.svg) 121 reviews 

![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 102 reviews 

Synopsis 

Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 

83% 

of users recommend this product

Phreesia has a 'great' User Satisfaction Rating of 83% when considering 121 user reviews from 2 recognized software review sites. 

94% 

of users recommend this product

Luma Health has a 'excellent' User Satisfaction Rating of 94% when considering 102 user reviews from 2 recognized software review sites. 

User Review Scores 

**G2.com, Inc** 

**4.1** (40) 

n/a 

**Software Advice, Inc** 

**4.2** (81) 

**4.71** (51) 

**Capterra Inc** 

n/a 

**4.7** (51) 

### Awards 

SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. 

SelectHub research analysts have evaluated Phreesia and concluded it earns best-in-class honors for Platform Security and Compliance. 

![Platform Security and Compliance Award]()

SelectHub research analysts have evaluated Luma Health and concluded it earns best-in-class honors for Platform Capabilities and Platform Security and Compliance. Luma Health stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. 

![User Favorite Award]()

![Platform Capabilities Award]()

Show more

![Platform Security and Compliance Award]()

### Product Assistance 

Training Resources 

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Support 

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

### Product Basics 

Company Size 

i 

Small

Medium

Large

Small

Medium

Large

Platforms Supported 

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Deployment Supported 

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Comparison of Top Alternatives 

[Phreesia Alternatives ](https://www.selecthub.com/patient-engagement-software/phreesia/alternatives/) 

[Luma Health Alternatives ](https://www.selecthub.com/patient-engagement-software/luma-health/alternatives/) 

### Screenshots 

![Screenshots]() 

![Screenshots]()![Screenshots]()![Screenshots]() 

### Key Features 

* **Digital check-in** – Patients complete registration, consent forms, and insurance verification on their own device or a kiosk before reaching the front desk.
* **Reminders and notifications** – Sends automated appointment reminders and medication alerts via text, email, or voice call to reduce no-shows.
* **Integrated payments** – Lets patients pay copays and outstanding balances online, at a kiosk, or through the mobile app using multiple payment methods.
* **EHR integration** – Connects with most major electronic health record systems to sync intake data directly into the patient chart.

* **Digital forms** – Collects intake data, insurance information, and consent forms digitally, storing everything in the EHR to cut manual entry errors.
* **Notifications and reminders** – Sends automated reminders and lab result updates in more than 20 languages, covering a wider range of patient populations.
* **Patient scheduling** – Embeds a scheduling widget on any website so patients can self-schedule in real time, with EHR-integrated rules guiding them to the right slot.
* **Smart waitlist** – Automatically contacts waitlisted patients to fill open slots when cancellations occur, removing the need for manual follow-up.

### Top Alternatives in Patient Engagement Software 

[  athenaOne ](https://www.selecthub.com/p/ehr-software/athenaone/) [  CipherHealth ](https://www.selecthub.com/p/patient-engagement-software/cipherhealth/) [  FollowMyHealth ](https://www.selecthub.com/p/patient-engagement-software/followmyhealth/) [  Klara ](https://www.selecthub.com/p/patient-engagement-software/klara/) [  Luma Health ](https://www.selecthub.com/p/patient-engagement-software/luma-health/) [  Mend ](https://www.selecthub.com/p/mental-health-software/mend/) [  Millennia ](https://www.selecthub.com/p/patient-engagement-software/millennia-complete/) [  MyChart ](https://www.selecthub.com/p/patient-engagement-software/mychart/) [  NextGen Enterprise ](https://www.selecthub.com/p/ehr-software/nextgen-enterprise/) [  PerfectServe ](https://www.selecthub.com/p/patient-engagement-software/perfectserve/) 

### Related Categories 

Phreesia and Luma Health can also be found with other leading products in these categories: 

[Patient Scheduling Software ](https://www.selecthub.com/c/patient-scheduling-software/) 

Show more 

[Patient Scheduling Software ](https://www.selecthub.com/c/patient-scheduling-software/) 

Show more 

### Head-to-Head Comparison 

![Phreesia Software Tool]() 

![CipherHealth Software Tool]() 

[Phreesia VS CipherHealth](https://www.selecthub.com/patient-engagement-software/phreesia-vs-cipherhealth/) 

![Phreesia Software Tool]() 

![CORTICO Software Tool]() 

[Phreesia VS CORTICO](https://www.selecthub.com/patient-engagement-software/phreesia-vs-cortico/) 

![Phreesia Software Tool]() 

![Demandforce Software Tool]() 

[Phreesia VS Demandforce](https://www.selecthub.com/patient-engagement-software/demandforce-vs-phreesia/) 

![Phreesia Software Tool]() 

![FollowMyHealth Software Tool]() 

[Phreesia VS FollowMyHealth](https://www.selecthub.com/patient-engagement-software/followmyhealth-vs-phreesia/) 

![Phreesia Software Tool]() 

![Klara Software Tool]() 

[Phreesia VS Klara](https://www.selecthub.com/patient-engagement-software/klara-vs-phreesia/) 

![Phreesia Software Tool]() 

![Luma Health Software Tool]() 

[Phreesia VS Luma Health](https://www.selecthub.com/patient-engagement-software/phreesia-vs-luma-health/) 

![Phreesia Software Tool]() 

![MyChart Software Tool]() 

[Phreesia VS MyChart](https://www.selecthub.com/patient-engagement-software/mychart-vs-phreesia/) 

![Phreesia Software Tool]() 

![NexHealth Software Tool]() 

[Phreesia VS NexHealth](https://www.selecthub.com/patient-engagement-software/nexhealth-vs-phreesia/) 

![Phreesia Software Tool]() 

![Relatient Software Tool]() 

[Phreesia VS Relatient](https://www.selecthub.com/patient-engagement-software/phreesia-vs-relatient/) 

![Phreesia Software Tool]() 

![Rhinogram Software Tool]() 

[Phreesia VS Rhinogram](https://www.selecthub.com/patient-engagement-software/phreesia-vs-rhinogram/) 

![Phreesia Software Tool]() 

![Signant Health Software Tool]() 

[Phreesia VS Signant Health](https://www.selecthub.com/patient-engagement-software/phreesia-vs-signant-health/) 

![Phreesia Software Tool]() 

![Solutionreach Software Tool]() 

[Phreesia VS Solutionreach](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-phreesia/) 

**About SelectHub (and our data)** 

We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

![SelectHub Products Reporting and Analytics]() 

[Build Your Requirements](https://pmo.selecthub.com/patient-engagement-requirements/)

![SelectHub Products Cost and Pricing Guide]() 

[Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Patient%20Engagement%20Software)

**Tier 1:**  
Fully/moderately supported out-of-the-box allowing for quick and easy deployment.  
Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Tier 2:**  
Supported with workarounds or add-ons that may require additional costs.  
Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. 

**Tier 3:**  
Requires partner integrations or custom development that is often at an additional cost.  
Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

[Close](#)

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