[Home](https://www.selecthub.com/) \> [Medical Practice Management](https://www.selecthub.com/category/medical-practice-management/) \> [Patient Engagement Software](https://www.selecthub.com/c/patient-engagement-software/) \> [Luma Health](https://www.selecthub.com/p/patient-engagement-software/luma-health/) \> Luma Health vs samedi 

#  Luma Health vs samedi 

 Last Updated: May 4th, 2026 

Our analysts compared [Luma Health](https://www.selecthub.com/p/patient-engagement-software/luma-health/) vs [samedi](https://www.selecthub.com/p/patient-scheduling-software/samedi-com/) based on data from our 400+ point analysis of [Patient Engagement Software](https://www.selecthub.com/c/patient-engagement-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Patient Engagement Software&cta=patient-engagement-software).

[Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [Screenshots](#product-screenshots) 

Remove Add to Compare 

[![Luma Health Software Tool](https://cdn.selecthub.com/products/c3cbd51329ff1a0169174e9a78126ee1-ac347d35137e58ce81e0259339fb639c/resources/normal/logo.png?1693319221)](https://www.selecthub.com/p/patient-engagement-software/luma-health/)

[ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) 

Remove Add to Compare 

[![samedi Software Tool](https://cdn.selecthub.com/products/737d3708ec65e41cf504aee654131672-ae1acc011a9730541eb65150fecf6ddb/resources/normal/logo.png?1739292047)](https://www.selecthub.com/p/patient-scheduling-software/samedi-com/)

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Patient+Engagement+Software&product%5Fname=Luma%2BHealth&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fc3cbd51329ff1a0169174e9a78126ee1-ac347d35137e58ce81e0259339fb639c%2Fresources%2Fnormal%2Flogo.png%3F1693319221) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Patient+Engagement+Software&product%5Fname=Luma%2BHealth&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fc3cbd51329ff1a0169174e9a78126ee1-ac347d35137e58ce81e0259339fb639c%2Fresources%2Fnormal%2Flogo.png%3F1693319221) [Request Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Patient+Engagement+Software&product%5Fname=Luma%2BHealth&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fc3cbd51329ff1a0169174e9a78126ee1-ac347d35137e58ce81e0259339fb639c%2Fresources%2Fnormal%2Flogo.png%3F1693319221&price=3) [Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Patient+Engagement+Software&product%5Fname=Luma%2BHealth&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fc3cbd51329ff1a0169174e9a78126ee1-ac347d35137e58ce81e0259339fb639c%2Fresources%2Fnormal%2Flogo.png%3F1693319221&price=3) 

[Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Patient+Engagement+Software&product%5Fname=samedi&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F737d3708ec65e41cf504aee654131672-ae1acc011a9730541eb65150fecf6ddb%2Fresources%2Fnormal%2Flogo.png%3F1739292047) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Patient+Engagement+Software&product%5Fname=samedi&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F737d3708ec65e41cf504aee654131672-ae1acc011a9730541eb65150fecf6ddb%2Fresources%2Fnormal%2Flogo.png%3F1739292047) [Request Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Patient+Engagement+Software&product%5Fname=samedi&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F737d3708ec65e41cf504aee654131672-ae1acc011a9730541eb65150fecf6ddb%2Fresources%2Fnormal%2Flogo.png%3F1739292047&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Patient+Engagement+Software&product%5Fname=samedi&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2F737d3708ec65e41cf504aee654131672-ae1acc011a9730541eb65150fecf6ddb%2Fresources%2Fnormal%2Flogo.png%3F1739292047&price=2) 

###  Products Insights

 Overall Rating Comparison

[ Analyst Rating  86 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (102 Reviews) ](#user-sentiment-section) 

[ Analyst Rating we're gathering data ](#analyst-rating-section) [ User Sentiment we're gathering data ( Reviews) ](#user-sentiment-section) 

 Price Starts From

$250 Monthly 

 Free Trial is unavailable →

 Custom Quote 

 i

 Free Trial is unavailable →

 Pros

 What we like about Luma Health and samedi:

**Simplified communication:** Streamlines interactions between patients and providers through secure messaging, appointment reminders, and feedback surveys.

**Enhanced patient engagement:** Empowers patients to take charge of their health with access to health records, health tracker integration, online appointment scheduling, and educational resources.

**Improved workflow efficiency:** Automates tasks like appointment reminders and waitlist management, freeing up staff time for more meaningful interactions.

**Reduced no-shows and cancellations:** Decreases missed appointments through proactive reminders and easy rescheduling options.

**Secure Communication:** User reviews praise Samedi's secure networking, ensuring patient privacy through encrypted video calls and secure document exchange.

**Improved Scheduling:** Users report that Samedi effectively manages appointments and employee shifts, reducing scheduling conflicts.

**Enhanced Communication:** User reviews highlight improved communication within medical practices due to Samedi's features.

**User-Friendly:** Users frequently mention Samedi's ease of use as a key advantage.

 Cons

 What we dislike about Luma Health and samedi:

**Limited customization options:** Users report some difficulty tailoring certain features and workflows to perfectly fit specific practice needs.

**Occasional technical glitches:** Users have experienced occasional syncing delays and minor bugs, which can disrupt workflows and create frustration.

**Cost concerns:** Some users have expressed that the pricing structure can be expensive, especially for smaller practices.

**Patient onboarding challenges:** Getting patients to actively adopt and utilize the platform can require initial effort and guidance from staff.

**Limited Physical Examinations:** While suitable for many situations, Samedi can't fully replace the nuances of in-person physical checks, potentially hindering diagnoses for certain conditions.

**Potential Pricing Ambiguity:** User reviews mention varying prices, suggesting possible regional differences or unclear pricing structures, which might complicate budgeting for businesses.

**Reliance on Technology:** As with any digital platform, Samedi's effectiveness hinges on reliable internet access and user comfort with technology, potentially creating barriers for some healthcare providers or patients.

**Industry Standing:** A ranking of 35th among telemedicine solutions suggests that while recognized, Samedi might not offer the same feature breadth or market dominance as higher-ranking competitors.

###  Our Review

Luma Health paints a mixed picture in user reviews. Praised for its streamlined communication, empowered patients, and workflow efficiency, it faces criticism for limited customization, occasional glitches, and higher price tags. "Luma transformed our patient engagement," one user raves. "Appointment reminders cut no-shows in half, and patients love the secure messaging and online bill pay." Others echo this sentiment, highlighting Luma's "intuitive interface" and "patient-centric approach" compared to "clunky alternatives." However, some users find Luma less flexible. "Customization options are limited," one reviewer complains. "I wish I could personalize certain features to better fit our practice's workflow." Others mention occasional technical hiccups, calling them "frustrating workflow disruptions." Cost also emerges as a concern. "Compared to other patient engagement platforms, Luma can be expensive, especially for smaller practices," one user notes. This price point, coupled with the onboarding effort required to get patients actively using the platform, can be a hurdle for some. Overall, Luma Health shines in its ease of use and patient-centric features, but its customization limitations, technical glitches, and higher price tag might deter some users. Ultimately, the decision seems to hinge on individual practice needs and budget constraints. As one user aptly summarizes, "Luma is a powerful tool, but it's not a one-size-fits-all solution."

 Show more 

 Is samedi the telemedicine solution that's got everyone saying "C'est magnifique?" User reviews from the past year suggest that samedi is a robust and reliable platform that streamlines many aspects of healthcare practice management. Users particularly appreciate its seamless integration with existing AIS/KIS systems, which is like a well-oiled machine, ensuring smooth data flow and reducing administrative headaches. This integration, coupled with customizable modules, makes samedi adaptable to various practice sizes and workflows, a major plus for healthcare providers. However, some users have noted that while the software offers extensive features, there's a slight learning curve involved, particularly for those unfamiliar with telemedicine platforms. This is akin to learning a new language - it takes a bit of time and practice to become fluent. Despite this minor drawback, the overall sentiment towards samedi is overwhelmingly positive. Users praise its intuitive interface, robust security features, and excellent customer support, which is always ready to lend a helping hand. In conclusion, samedi appears to be an ideal telemedicine solution for healthcare providers seeking to enhance patient engagement, streamline workflows, and improve overall practice efficiency. 

 Show more 

###  Analyst Rating Summary

 Overall Scores

 Based on the research and analysis by SelectHub's team of research analysts, Luma Health has an analyst rating of 86\. Our analysts are still gathering data for samedi.

 86 

we're gathering data

 Features Comparison

**Dashboards and Reporting**  
 Gain valuable insights into your health journey through clear summaries and progress reports, empowering you to make informed decisions about your care. 

 67 

we're gathering data

**Mobile Capabilities**  
 Access your health information, schedule appointments, and connect with your care team anytime, anywhere, right from your phone. 

 100 

we're gathering data

**Patient Communication**  
 Engage in secure, two-way conversations with your healthcare providers, ensuring your questions are answered and you feel heard every step of the way. 

 71 

we're gathering data

[Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=Patient Engagement Software) 

###  Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Patient Engagement Software) 

 How Luma Health compares against the top 7 functional requirements as defined by SelectHub project data.

Luma Health samedi 

\+ Add Product [\+ Add Product](https://pmo.selecthub.com/customize-data/?category=Patient Engagement Software) 

 Dashboards and Reporting Mobile Capabilities Patient Communication Patient PaymentsManagement Platform Capabilities Reputation Management Schedule Management 67 100 71 94 100 67 96 0 25 50 75 100 

 Implementation Level of Effort Estimation

**Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) 

**Tier 2:** Supported with workarounds or add-ons that may require additional costs. 

**Tier 3:** Requires partner integrations or custom development that is often at an additional cost. 

**Dashboards And Reporting**   
Gain valuable insights into your health journey through clear summaries and progress reports, empowering you to make informed decisions about your care. 

67%

0%

33%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Mobile Capabilities**   
Access your health information, schedule appointments, and connect with your care team anytime, anywhere, right from your phone. 

100%

0%

0%

we're gathering data

N/A

we're gathering data

N/A

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N/A

**Patient Communication**   
Engage in secure, two-way conversations with your healthcare providers, ensuring your questions are answered and you feel heard every step of the way. 

69%

0%

31%

we're gathering data

N/A

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N/A

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N/A

**Patient Payments Management**   
Easily view, understand, and pay your healthcare bills online, making managing your financial responsibility for care simple and stress-free. 

100%

0%

0%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Platform Capabilities**   
Unlock a connected experience by integrating all your health tools and information in one seamless hub, making managing your care effortless. 

100%

0%

0%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Reputation Management**   
Help shape your care experience by easily sharing feedback and seeing how your input leads to a better healthcare journey for everyone. 

67%

0%

33%

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N/A

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N/A

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N/A

**Schedule Management**   
Take control of your appointments by easily scheduling, rescheduling, and confirming visits online, fitting healthcare into your life seamlessly. 

92%

0%

8%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

**Customize This Data For Your Unique Needs** and compare feature capabilities head-to-head [CUSTOMIZE NOW](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=Patient Engagement Software) 

###  Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Patient Engagement Software) 

 Implementation Level of Effort Estimation

**Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) 

**Tier 2:** Supported with workarounds or add-ons that may require additional costs. 

**Tier 3:** Requires partner integrations or custom development that is often at an additional cost. 

**Integrations And Extensibility**   
Connect your existing healthcare systems and tools effortlessly, creating a unified and streamlined experience for all your health interactions. 

86%

0%

14%

we're gathering data

N/A

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N/A

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N/A

**Platform Security And Compliance**   
Rest assured your personal health information is always protected with top-tier security and privacy measures, keeping your data safe and compliant. 

100%

0%

0%

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N/A

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N/A

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N/A

**Requirements Summary** Of typical requirements, 82.9% are fully supported out of the box by Luma Health including Mobile Capabilities, Platform Capabilities and Platform Security And Compliance. We are still evaluating data for samedi at this time. samedi has an analyst rating of and a user sentiment rating of 'poor' based on reviews, while Luma Health has an analyst rating of 86 and a user sentiment rating of 'excellent' based on 102 reviews. Luma Health is a SelectHub award-winner. 

###  User Sentiment Summary

 Luma Health has a user sentiment rating of 94 based on 102 reviews. samedi has a user sentiment rating of based on reviews. 

![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 102 reviews 

we're gathering data

 Synopsis

 Evaluating all review platforms, our market analysts have compiled the following user sentiment data.

 94%

of users recommend this product

 Luma Health has a 'excellent' User Satisfaction Rating of 94% when considering 102 user reviews from 2 recognized software review sites.

we're gathering data

 User Review Scores

**Software Advice, Inc** 

**4.71** (51) 

n/a 

**Capterra Inc** 

**4.7** (51) 

n/a 

###  Awards

SelectHub awards earned by these products based on a comprehensive analysis by our research analysts.

 SelectHub research analysts have evaluated Luma Health and concluded it earns best-in-class honors for Platform Capabilities and Platform Security and Compliance. Luma Health stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. 

![User Favorite Award]()

![Platform Capabilities Award]()

Show more

![Platform Security and Compliance Award]()

No awards.

###  Product Assistance

 Training Resources

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

 Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Email

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

###  Product Basics

 Company Size 

 i

Small

Medium

Large

Small

Medium

Large

 Platforms Supported

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

 Deployment Supported

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

 Comparison of Top Alternatives

[ Luma Health Alternatives](https://www.selecthub.com/patient-engagement-software/luma-health/alternatives/) 

[ samedi Alternatives](https://www.selecthub.com/patient-scheduling-software/samedi-com/alternatives/) 

###  Screenshots

![Screenshots]()![Screenshots]()![Screenshots]() 

![Screenshots]()![Screenshots]()![Screenshots]() 

###  Key Features

* **Notifications and Reminders:** Send patients automated appointment reminders in more than 20 languages. Update patients on the status of lab results with automated notifications.
* **Secure Chat:** Connect with patients without using a third-party app. Coordinate with team members internally to streamline communication and triage care.
* **Telehealth:** Treat patients remotely with secure video sessions. Send appointment reminders with a link to access telehealth calls without additional downloads.
* **Patient Scheduling:** Imbed a scheduling widget on any website to enable patients to self-schedule appointments in real time. Integrate with EHRs to utilize rules-based scheduling guides to point patients to the right slot.
* **Smart Waitlist:** Minimize patient wait times and cancellations by eliminating manual waitlist management. Contact waitlisted patients automatically to fill open appointment slots.

 read more... 

* **Appointment Scheduling:** Offers a flexible and intuitive interface for managing patient appointments, allowing for easy rescheduling and cancellations.
* **Patient Management:** Centralizes patient data, providing healthcare providers with quick access to medical histories and treatment plans.
* **Video Consultations:** Facilitates secure and high-quality video calls between patients and healthcare professionals, ensuring privacy and compliance with medical standards.
* **Automated Reminders:** Sends automated notifications to patients for upcoming appointments, reducing no-show rates and improving clinic efficiency.
* **Billing Integration:** Streamlines the billing process by integrating with existing financial systems, ensuring accurate and timely invoicing.

 read more... 

###  Top Alternatives in Patient Engagement Software 

[  athenaOne ](https://www.selecthub.com/p/ehr-software/athenaone/) [  CipherHealth ](https://www.selecthub.com/p/patient-engagement-software/cipherhealth/) [  FollowMyHealth ](https://www.selecthub.com/p/patient-engagement-software/followmyhealth/) [  Klara ](https://www.selecthub.com/p/patient-engagement-software/klara/) [  Mend ](https://www.selecthub.com/p/mental-health-software/mend/) [  Millennia ](https://www.selecthub.com/p/patient-engagement-software/millennia-complete/) [  MyChart ](https://www.selecthub.com/p/patient-engagement-software/mychart/) [  NextGen Enterprise ](https://www.selecthub.com/p/ehr-software/nextgen-enterprise/) [  PerfectServe ](https://www.selecthub.com/p/patient-engagement-software/perfectserve/) [  Phreesia ](https://www.selecthub.com/p/patient-engagement-software/phreesia/) 

###  Related Categories

 Luma Health and samedi can also be found with other leading products in these categories:

[ Patient Scheduling Software ](https://www.selecthub.com/c/patient-scheduling-software/) 

 Show more 

[ Patient Scheduling Software ](https://www.selecthub.com/c/patient-scheduling-software/) 

 Show more 

###  Head-to-Head Comparison

![Luma Health Software Tool]() 

![CipherHealth Software Tool]() 

[Luma Health VS CipherHealth](https://www.selecthub.com/patient-engagement-software/luma-health-vs-cipherhealth/) 

![Luma Health Software Tool]() 

![CORTICO Software Tool]() 

[Luma Health VS CORTICO](https://www.selecthub.com/patient-engagement-software/luma-health-vs-cortico/) 

![Luma Health Software Tool]() 

![Demandforce Software Tool]() 

[Luma Health VS Demandforce](https://www.selecthub.com/patient-engagement-software/demandforce-vs-luma-health/) 

![Luma Health Software Tool]() 

![FollowMyHealth Software Tool]() 

[Luma Health VS FollowMyHealth](https://www.selecthub.com/patient-engagement-software/followmyhealth-vs-luma-health/) 

![Luma Health Software Tool]() 

![Klara Software Tool]() 

[Luma Health VS Klara](https://www.selecthub.com/patient-engagement-software/klara-vs-luma-health/) 

![Luma Health Software Tool]() 

![MyChart Software Tool]() 

[Luma Health VS MyChart](https://www.selecthub.com/patient-engagement-software/mychart-vs-luma-health/) 

![Luma Health Software Tool]() 

![NexHealth Software Tool]() 

[Luma Health VS NexHealth](https://www.selecthub.com/patient-engagement-software/nexhealth-vs-luma-health/) 

![Luma Health Software Tool]() 

![Phreesia Software Tool]() 

[Luma Health VS Phreesia](https://www.selecthub.com/patient-engagement-software/phreesia-vs-luma-health/) 

![Luma Health Software Tool]() 

![Relatient Software Tool]() 

[Luma Health VS Relatient](https://www.selecthub.com/patient-engagement-software/luma-health-vs-relatient/) 

![Luma Health Software Tool]() 

![Rhinogram Software Tool]() 

[Luma Health VS Rhinogram](https://www.selecthub.com/patient-engagement-software/luma-health-vs-rhinogram/) 

![Luma Health Software Tool]() 

![Signant Health Software Tool]() 

[Luma Health VS Signant Health](https://www.selecthub.com/patient-engagement-software/luma-health-vs-signant-health/) 

![Luma Health Software Tool]() 

![Solutionreach Software Tool]() 

[Luma Health VS Solutionreach](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-luma-health/) 

**About SelectHub (and our data)** 

We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

![SelectHub Products Reporting and Analytics]() 

[ Build Your Requirements](https://pmo.selecthub.com/patient-engagement-requirements/)

![SelectHub Products Cost and Pricing Guide]() 

[ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Patient%20Engagement%20Software)

**Tier 1:**  
 Fully/moderately supported out-of-the-box allowing for quick and easy deployment.  
Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. 

**Tier 2:**  
 Supported with workarounds or add-ons that may require additional costs.  
Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. 

**Tier 3:**  
 Requires partner integrations or custom development that is often at an additional cost.  
Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 

[Close](#) 

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