[Home](https://www.selecthub.com/) \> [Medical Practice Management](https://www.selecthub.com/category/medical-practice-management/) \> [Patient Engagement Software](https://www.selecthub.com/c/patient-engagement-software/) \> [FollowMyHealth](https://www.selecthub.com/p/patient-engagement-software/followmyhealth/) \> FollowMyHealth vs Klara # FollowMyHealth vs Klara Last Updated: June 8th, 2026 Our analysts compared [FollowMyHealth](https://www.selecthub.com/p/patient-engagement-software/followmyhealth/) vs [Klara](https://www.selecthub.com/p/patient-engagement-software/klara/) based on data from our 400+ point analysis of [Patient Engagement Software](https://www.selecthub.com/c/patient-engagement-software/), user reviews and our own crowdsourced data from our [free software selection platform](https://www.selecthub.com/about/start-free-selection-project-site/?category=Patient Engagement Software&cta=patient-engagement-software). [Overview](#product-overview) [Pricing](#product-pricing) [Our Review](#product-analyst-summary) [User Ratings](#user-sentiment-section) [Features](#product-benefits-features) [Analyst Ratings](#analyst-rating-section) [Comparison Charts](#product-comparison-charts) [Screenshots](#product-screenshots) Remove Add to Compare [![FollowMyHealth Software Tool](https://cdn.selecthub.com/products/f7a82ce7e16d9687e7cd9a9feb85d187-f5db7586d5dd31b05f0afc56ceb7da45/resources/normal/logo.jpg?1705378706)](https://www.selecthub.com/p/patient-engagement-software/followmyhealth/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) Remove Add to Compare [![Klara Software Tool](https://cdn.selecthub.com/products/e698959e9b93e4de823526327ffed84a-042cdec9da26c07aa9ea5e367c46ed9a/resources/normal/logo.webp?1747943848)](https://www.selecthub.com/p/patient-engagement-software/klara/) [ ![Product Awards](https://www.selecthub.com/display/images/awards_badge.svg) ](#awards-section) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Patient+Engagement+Software&product%5Fname=FollowMyHealth&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ff7a82ce7e16d9687e7cd9a9feb85d187-f5db7586d5dd31b05f0afc56ceb7da45%2Fresources%2Fnormal%2Flogo.jpg%3F1705378706) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Patient+Engagement+Software&product%5Fname=FollowMyHealth&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ff7a82ce7e16d9687e7cd9a9feb85d187-f5db7586d5dd31b05f0afc56ceb7da45%2Fresources%2Fnormal%2Flogo.jpg%3F1705378706) [Request Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Patient+Engagement+Software&product%5Fname=FollowMyHealth&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ff7a82ce7e16d9687e7cd9a9feb85d187-f5db7586d5dd31b05f0afc56ceb7da45%2Fresources%2Fnormal%2Flogo.jpg%3F1705378706&price=1) [Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Patient+Engagement+Software&product%5Fname=FollowMyHealth&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Ff7a82ce7e16d9687e7cd9a9feb85d187-f5db7586d5dd31b05f0afc56ceb7da45%2Fresources%2Fnormal%2Flogo.jpg%3F1705378706&price=1) [Get Free Demo](https://pmo.selecthub.com/get-product-demo/?category=Patient+Engagement+Software&product%5Fname=Klara&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fe698959e9b93e4de823526327ffed84a-042cdec9da26c07aa9ea5e367c46ed9a%2Fresources%2Fnormal%2Flogo.webp%3F1747943848) [Demo](https://pmo.selecthub.com/get-product-demo/?category=Patient+Engagement+Software&product%5Fname=Klara&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fe698959e9b93e4de823526327ffed84a-042cdec9da26c07aa9ea5e367c46ed9a%2Fresources%2Fnormal%2Flogo.webp%3F1747943848) [Request Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Patient+Engagement+Software&product%5Fname=Klara&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fe698959e9b93e4de823526327ffed84a-042cdec9da26c07aa9ea5e367c46ed9a%2Fresources%2Fnormal%2Flogo.webp%3F1747943848&price=2) [Pricing](https://pmo.selecthub.com/get-product-pricing-medical/?category=Patient+Engagement+Software&product%5Fname=Klara&product%5Flogo=https%3A%2F%2Fd3uimxdj41cg3o.cloudfront.net%2Fproducts%2Fe698959e9b93e4de823526327ffed84a-042cdec9da26c07aa9ea5e367c46ed9a%2Fresources%2Fnormal%2Flogo.webp%3F1747943848&price=2) ### Products Insights Overall Rating Comparison [ Analyst Rating 83 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Poor User Sentiment](https://www.selecthub.com/display/images/scores/poor.svg) (62 Reviews) ](#user-sentiment-section) [ Analyst Rating 76 Detailed Analysis ](#analyst-rating-section) [ User Sentiment ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) (63 Reviews) ](#user-sentiment-section) Price Starts From $2/Patient, Monthly Free Trial is unavailable → $12/User, Monthly Free Trial is unavailable → Pros What we like about FollowMyHealth and Klara: **Improved Patient-Provider Communication:** Streamlines communication through secure messaging, appointment scheduling, and test results sharing. **Enhanced Patient Engagement:** Empowers patients with self-service tools like appointment booking, medication reminders, and personalized health education. **Reduced Administrative Burden:** Automates tasks like appointment reminders and prescription refills, freeing up staff time for patient care. **Increased Care Coordination:** Facilitates collaboration between providers through shared care plans and secure patient data exchange. **Ease of Use:** According to 90% of users who reviewed this aspect, the platform has an accessible interface and is easy to use. **Communication:** About 80% of users who mentioned this feature said the platform facilitates timely and efficient communication. Cons What we dislike about FollowMyHealth and Klara: **Limited Customization:** Interface lacks flexibility for branding and tailoring to specific patient populations. **Integration Challenges:** Can be difficult to integrate with existing EHR systems, leading to data silos. **Technical Glitches:** Users report occasional bugs and technical issues that disrupt workflow. **Cost Concerns:** Subscription fees can be perceived as high for some healthcare organizations. **Customer Service:** Customer support options are limited and reps are unresponsive, according to 65% of users. **Integration:** 60% of users who reviewed this component reported difficulties with the EHR integration. ### Our Review FollowMyHealth receives mixed reviews from businesses, with praise for its streamlined communication and patient empowerment features, but criticism for limited customization and occasional technical glitches. Users appreciate the platform's ease of use for both patients and staff. One doctor commented, "FollowMyHealth has been a game-changer for our practice. Patients love being able to schedule appointments and refill prescriptions online, and it's saved us so much time on administrative tasks." However, some businesses find FollowMyHealth lacks flexibility. A clinic manager remarked, "The interface feels generic and doesn't allow us to customize it much to match our brand or cater to specific patient needs. Compared to \[competitor product\], which offers tailored modules for different specialties, FollowMyHealth feels a bit one-size-fits-all." Integration with existing EHR systems can also be challenging, leading to data silos and frustrated staff. "Setting up FollowMyHealth with our EHR was a nightmare," shared a medical assistant. "The data transfer wasn't seamless, and we still have to manually update some things in both systems, which is inefficient." Despite these drawbacks, many businesses recognize FollowMyHealth's potential for improved patient engagement, citing it as a step up from basic patient portals. As one nurse put it, "While it's not perfect, FollowMyHealth is definitely better than just sending appointment reminders by email. Patients are more proactive about their health now, and we can track their progress more easily." Ultimately, the decision to use FollowMyHealth depends on individual business needs and priorities. Those seeking a user-friendly platform for basic patient engagement may find it a good fit, while those requiring extensive customization or seamless EHR integration might need to explore other options. Show more Klara’s telemedicine solution is designed to streamline virtual care delivery. The user-friendly and customizable interface offers various features, such as mobile access, appointment reminders, video consultations and online patient intakes. Some user reviews mentioned that the customer service is not very responsive or helpful and requested improvements to third-party integrations.Overall, users appreciate Klara's capabilities, especially its ability to facilitate communication between healthcare providers and patients. Show more ### Analyst Rating Summary Overall Scores Based on the research and analysis by SelectHub's team of research analysts, FollowMyHealth has an analyst rating of 83\. By comparison Klara has an analyst rating of 76\. 83 76 Features Comparison **Dashboards and Reporting** Gain valuable insights into your health journey through clear summaries and progress reports, empowering you to make informed decisions about your care. 67 50 **Mobile Capabilities** Access your health information, schedule appointments, and connect with your care team anytime, anywhere, right from your phone. 100 100 **Patient Communication** Engage in secure, two-way conversations with your healthcare providers, ensuring your questions are answered and you feel heard every step of the way. 70 68 [Show More](#) [Show More](https://pmo.selecthub.com/customize-data/?category=Patient Engagement Software) Strengths The best features of FollowMyHealth and Klara as judged by user reviews and analyst validation. Mobile Capabilities Platform Security and Compliance Schedule Management Mobile Capabilities Platform Capabilities Schedule Management ### Analyst Ratings for Functional Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Patient Engagement Software) How FollowMyHealth and Klara compare against the top 7 functional requirements as defined by SelectHub project data. FollowMyHealth Klara \+ Add Product [\+ Add Product](https://pmo.selecthub.com/customize-data/?category=Patient Engagement Software) Dashboards and Reporting Mobile Capabilities Patient Communication Patient PaymentsManagement Platform Capabilities Reputation Management Schedule Management 67 100 70 84 83 83 99 50 100 68 42 100 81 100 0 25 50 75 100 Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Dashboards And Reporting** Gain valuable insights into your health journey through clear summaries and progress reports, empowering you to make informed decisions about your care. 67% 0% 33% 50% 0% 50% **Mobile Capabilities** Access your health information, schedule appointments, and connect with your care team anytime, anywhere, right from your phone. 100% 0% 0% 100% 0% 0% **Patient Communication** Engage in secure, two-way conversations with your healthcare providers, ensuring your questions are answered and you feel heard every step of the way. 54% 15% 31% 69% 0% 31% **Patient Payments Management** Easily view, understand, and pay your healthcare bills online, making managing your financial responsibility for care simple and stress-free. 60% 40% 0% 0% 60% 40% **Platform Capabilities** Unlock a connected experience by integrating all your health tools and information in one seamless hub, making managing your care effortless. 83% 0% 17% 100% 0% 0% **Reputation Management** Help shape your care experience by easily sharing feedback and seeing how your input leads to a better healthcare journey for everyone. 83% 0% 17% 83% 0% 17% **Schedule Management** Take control of your appointments by easily scheduling, rescheduling, and confirming visits online, fitting healthcare into your life seamlessly. 100% 0% 0% 100% 0% 0% **Customize This Data For Your Unique Needs** and compare feature capabilities head-to-head [CUSTOMIZE NOW](#) [CUSTOMIZE NOW](https://pmo.selecthub.com/customize-data/?category=Patient Engagement Software) ### Analyst Ratings for Technical Requirements [Customize This Data](#) [Customize This Data](https://pmo.selecthub.com/customize-data/?category=Patient Engagement Software) Implementation Level of Effort Estimation **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. [Read more](#) **Tier 2:** Supported with workarounds or add-ons that may require additional costs. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. **Integrations And Extensibility** Connect your existing healthcare systems and tools effortlessly, creating a unified and streamlined experience for all your health interactions. 71% 0% 29% 71% 0% 29% **Platform Security And Compliance** Rest assured your personal health information is always protected with top-tier security and privacy measures, keeping your data safe and compliant. 100% 0% 0% 67% 0% 33% **Requirements Summary** Of typical requirements, 77.6% are fully supported out of the box by FollowMyHealth including Mobile Capabilities, Platform Security And Compliance and Schedule Management. Klara supports 69.7% and excels at Mobile Capabilities, Platform Capabilities and Schedule Management. FollowMyHealth has an analyst rating of 83 and a user sentiment rating of 'poor' based on 62 reviews, while Klara has an analyst rating of 76 and a user sentiment rating of 'excellent' based on 63 reviews. FollowMyHealth and Klara are both SelectHub award-winners. ### User Sentiment Summary FollowMyHealth has a user sentiment rating of 53 based on 62 reviews. Klara has a user sentiment rating of 93 based on 63 reviews. ![Poor User Sentiment](https://www.selecthub.com/display/images/scores/poor.svg) 62 reviews ![Excellent User Sentiment](https://www.selecthub.com/display/images/scores/excellent.svg) 63 reviews Synopsis Evaluating all review platforms, our market analysts have compiled the following user sentiment data. 53% of users recommend this product FollowMyHealth has a 'poor' User Satisfaction Rating of 53% when considering 62 user reviews from 3 recognized software review sites. 93% of users recommend this product Klara has a 'excellent' User Satisfaction Rating of 93% when considering 63 user reviews from 2 recognized software review sites. User Review Scores **G2.com, Inc** **3.5** (23) **4.7** (48) **Software Advice, Inc** **1.9** (16) n/a **GetApp** **2.3** (23) n/a **Capterra Inc** n/a **4.5** (15) ### Awards SelectHub awards earned by these products based on a comprehensive analysis by our research analysts. SelectHub research analysts have evaluated FollowMyHealth and concluded it earns best-in-class honors for Platform Security and Compliance. ![Platform Security and Compliance Award]() SelectHub research analysts have evaluated Klara and concluded it earns best-in-class honors for Platform Capabilities and Schedule Management. Klara stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]() ![Platform Capabilities Award]() Show more ![Schedule Management Award]() ### Product Assistance Training Resources Documentation In Person Live Online Videos Webinars Documentation In Person Live Online Videos Webinars Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support Email Phone Chat FAQ Forum Knowledge Base 24/7 Live Support ### Product Basics Company Size i Small Medium Large Small Medium Large Platforms Supported Windows Mac Linux Android Chromebook Windows Mac Linux Android Chromebook Deployment Supported Cloud On-Premise Mobile Cloud On-Premise Mobile Comparison of Top Alternatives [ FollowMyHealth Alternatives](https://www.selecthub.com/patient-engagement-software/followmyhealth/alternatives/) [ Klara Alternatives](https://www.selecthub.com/patient-engagement-software/klara/alternatives/) ### Screenshots ![Screenshots]() ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() ### Key Features * **Patient portal:** A secure online platform for patients to access their medical records, communicate with providers, schedule appointments, and manage their health data. * **Secure messaging:** Patients can securely message their providers with questions and concerns, and receive timely responses. * **Appointment scheduling:** Patients can easily schedule and reschedule appointments online, 24/7. * **Medication management:** Patients can view their medication lists, refill prescriptions, and receive medication reminders. * **Health tracking tools:** Patients can track their health data, such as blood pressure, weight, and blood sugar levels, and share this information with their providers. read more... * **Consultation Requests:** Allow patients to schedule appointments through mobile phones, tablets or laptops. Enable them to fill out insurance information and consent forms, provide reasons for visits and initiate conversations using web chat. * **Appointment Reminders:** Send automated appointment reminders to patients through emails or SMS. Personalize reminders with details like your address, parking instructions and landmarks. * **Physician Scheduling:** Allow physicians to confirm, cancel or reschedule appointments. * **No-Show Engagement:** Send a message to patients who miss appointments, and allow them to reschedule based on the provider’s availability through a phone link. * **Appointment Reminders:** Send automated appointment reminders to patients through emails or SMS. Personalize reminders with details like your address, parking instructions and landmarks. * **Physician Scheduling:** Allow physicians to confirm, cancel or reschedule appointments. * **No-Show Engagement:** Send a message to patients who miss appointments, and allow them to reschedule based on the provider’s availability through a phone link. * **EHR Integration:** Export relevant patient messages into your EHR to keep records updated and accurate. Connect with popular apps like Athenahealth, Veradigm, Nextech, Centricity and more. read more... ### Top Alternatives in Patient Engagement Software [ athenaOne ](https://www.selecthub.com/p/ehr-software/athenaone/) [ CipherHealth ](https://www.selecthub.com/p/patient-engagement-software/cipherhealth/) [ Klara ](https://www.selecthub.com/p/patient-engagement-software/klara/) [ Luma Health ](https://www.selecthub.com/p/patient-engagement-software/luma-health/) [ Mend ](https://www.selecthub.com/p/mental-health-software/mend/) [ Millennia ](https://www.selecthub.com/p/patient-engagement-software/millennia-complete/) [ MyChart ](https://www.selecthub.com/p/patient-engagement-software/mychart/) [ NextGen Enterprise ](https://www.selecthub.com/p/ehr-software/nextgen-enterprise/) [ PerfectServe ](https://www.selecthub.com/p/patient-engagement-software/perfectserve/) [ Phreesia ](https://www.selecthub.com/p/patient-engagement-software/phreesia/) ### Related Categories FollowMyHealth and Klara can also be found with other leading products in these categories: [ Medical Software ](https://www.selecthub.com/c/medical-software/) Show more [ Medical Practice Management Software ](https://www.selecthub.com/c/medical-practice-management-software/) [ Medical Software ](https://www.selecthub.com/c/medical-software/) [ Patient Scheduling Software ](https://www.selecthub.com/c/patient-scheduling-software/) [ Telehealth Platforms ](https://www.selecthub.com/c/telehealth-platforms/) [ Telemedicine Software ](https://www.selecthub.com/c/telemedicine-software/) Show more ### Head-to-Head Comparison ![FollowMyHealth Software Tool]() ![CipherHealth Software Tool]() [FollowMyHealth VS CipherHealth](https://www.selecthub.com/patient-engagement-software/followmyhealth-vs-cipherhealth/) ![FollowMyHealth Software Tool]() ![CORTICO Software Tool]() [FollowMyHealth VS CORTICO](https://www.selecthub.com/patient-engagement-software/followmyhealth-vs-cortico/) ![FollowMyHealth Software Tool]() ![Demandforce Software Tool]() [FollowMyHealth VS Demandforce](https://www.selecthub.com/patient-engagement-software/followmyhealth-vs-demandforce/) ![FollowMyHealth Software Tool]() ![Klara Software Tool]() [FollowMyHealth VS Klara](https://www.selecthub.com/patient-engagement-software/followmyhealth-vs-klara/) ![FollowMyHealth Software Tool]() ![Luma Health Software Tool]() [FollowMyHealth VS Luma Health](https://www.selecthub.com/patient-engagement-software/followmyhealth-vs-luma-health/) ![FollowMyHealth Software Tool]() ![MyChart Software Tool]() [FollowMyHealth VS MyChart](https://www.selecthub.com/patient-engagement-software/mychart-vs-followmyhealth/) ![FollowMyHealth Software Tool]() ![NexHealth Software Tool]() [FollowMyHealth VS NexHealth](https://www.selecthub.com/patient-engagement-software/followmyhealth-vs-nexhealth/) ![FollowMyHealth Software Tool]() ![Phreesia Software Tool]() [FollowMyHealth VS Phreesia](https://www.selecthub.com/patient-engagement-software/followmyhealth-vs-phreesia/) ![FollowMyHealth Software Tool]() ![Relatient Software Tool]() [FollowMyHealth VS Relatient](https://www.selecthub.com/patient-engagement-software/followmyhealth-vs-relatient/) ![FollowMyHealth Software Tool]() ![Rhinogram Software Tool]() [FollowMyHealth VS Rhinogram](https://www.selecthub.com/patient-engagement-software/followmyhealth-vs-rhinogram/) ![FollowMyHealth Software Tool]() ![Signant Health Software Tool]() [FollowMyHealth VS Signant Health](https://www.selecthub.com/patient-engagement-software/followmyhealth-vs-signant-health/) ![FollowMyHealth Software Tool]() ![Solutionreach Software Tool]() [FollowMyHealth VS Solutionreach](https://www.selecthub.com/patient-engagement-software/followmyhealth-vs-solutionreach/) **About SelectHub (and our data)** We’re the employee-owned Austin-based startup democratizing software data so you can make your decisions in an influence-free zone. Our market data is crowdsourced from our user-base of 100,000+ companies. WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more... ![SelectHub Products Reporting and Analytics]() [ Build Your Requirements](https://pmo.selecthub.com/patient-engagement-requirements/) ![SelectHub Products Cost and Pricing Guide]() [ Get Your Free Comparison Report](https://pmo.selecthub.com/request-custom-scorecard/?category=Patient%20Engagement%20Software) **Tier 1:** Fully/moderately supported out-of-the-box allowing for quick and easy deployment. Fully or moderately supported out-of-the-box with industry-leading capabilities and is immediately available after installation without needing any add-ons, integrations, or custom development. **Tier 2:** Supported with workarounds or add-ons that may require additional costs. Not directly available in the software, but can be accomplished using other built-in features, workarounds, or add-ons/products from the vendor with or without any additional cost. **Tier 3:** Requires partner integrations or custom development that is often at an additional cost. Requires additional integrations, plugins, marketplace applications from a third-party vendor, or custom development using the APIs, libraries, extensions, and development framework supported by the software, with or without any additional cost. 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