[Home](https://www.selecthub.com/) \> [Payroll Management](https://www.selecthub.com/category/payroll-management/) \> [PEO Software](https://www.selecthub.com/c/peo-software/) \> Justworks 

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## What Is Justworks?

**Industry Specialties:** Serves all industries except Agriculture, Maintenance/Field Service, Payroll Providers, PEO, Utilities

Justworks is a professional employer organization (PEO) for managing HR, payroll and employee benefits. It saves time by centralizing core functions, such as time tracking and onboarding.

Ranked as the number two PEO solution on our top ten list, it’s ideal for small businesses and startups seeking personalized support. Additionally, it offers health benefits that are typically only available to larger organizations.

Key features include HR consulting, automated payroll processing, integrations and compliance support. There are also automated notifications and reminders, geolocation time tracking and scheduling (depending on the plan you select).

One standout benefit is their human-centric approach to customer support. They offer 24/7 assistance through multiple channels, including phone, email, chat and even [Slack](https://www.selecthub.com/p/collaboration-software-tools/slack/).

In contrast, some users mention drawbacks such as slow customer support responses, issues with canceling accounts, slow-loading pages and glitches with profile data.

Our data shows that it excels in a few key areas, with high scores in document management (100), leave and absence management (100), and dashboard and reporting (97). In contrast, it scores lower in compensation management (46), applicant tracking (56) and mobile capabilities (69). Its overall score is 85.

**Our Research Process for Justworks**

Since Justworks doesn’t currently have a free trial, I explored other areas to gather information. My main resource was an in-depth product demo where a Justworks expert walked me through key features.

I also read recent user reviews for insights on its pros and cons. Additionally, I reviewed guides and FAQs through the Help Center.

Lastly, I downloaded and reviewed a few e-books and case studies provided by Justworks, which offered valuable insight into how their services can benefit businesses.

## Pricing

Some say the best things in life are free, but you don’t want to compromise quality for costs. Let’s take a closer look at Justworks’ pricing plans.

| **Plan**          | **Price**                                      | **Features**                                                                                     |
| ----------------- | ---------------------------------------------- | ------------------------------------------------------------------------------------------------ |
| Justworks Payroll | $8 per user per month. $50 per month base fee. | Payroll. Time tracking. HR tools.                                                                |
| PEO Basic         | $59 per user per month.                        | Payroll. Time tracking. Compliance support. HR consulting. 401k.                                 |
| PEO Plus          | $109 per user per month.                       | PEO Basic features. Health Insurance Admin. HSA/FSA. Mental health benefits. Fertility benefits. |

#### Add-ons:

**Employer of Record (EOR)**

* Available for Basic and Plus plans.
* $599/month per user.
* Hire internationally.

**Justworks Time Tracking**

* Available for Payroll, Basic and Plus plans.
* $8 per user per month.
* Time tracking capabilities.

**International Contractor Payments**

* Available for Payroll, Basic and Plus plans.
* $39 per contractor per month.
* Onboarding and payroll for contractors in multiple countries.

**Justworks Payroll and Health Insurance**

* Available for the Payroll plan.
* $8 per user per month (for benefits-eligible users).
* Medical, dental and vision insurance.
* COBRA.

PRICE

$

$

$

$

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COMPANY SIZE

S

M

L

DEPLOYMENT

PLATFORM

[ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=PEO+Software&product%5Fname=Justworks&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fpeo-software%2Fjustworks%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F598a90004bace6540f0e2230bdc47c09-85119b312a11fd074ea2b21219cb0e3b%2Fresources%2Fnormal%2Flogo.png%3F1711445816) 

[Contributors](#view-contributors) 

![Olivia Edens]() Written by Olivia Edens Technical Content Writer [ Read Bio](https://www.selecthub.com/author/olivia-edens/) 

![Hunter Lowe]() Edited by Hunter Lowe Content Editor [ Read Bio](https://www.selecthub.com/author/hunter-lowe/) 

 User Sentiment i 

![User satisfaction level icon: excellent]() 

Based on 1715 reviews:

 Add your rating:

![Screenshots]()![Screenshots]()![Screenshots]() 

 Product Screenshots and Videos

## #2

 Justworks is ranked #2 on the top 10 PEO Software leaderboard based on a comprehensive analysis performed by SelectHub research analysts. Compare the leaders with our In-Depth Report.

[ Get the Report Now](https://pmo.selecthub.com/request-custom-scorecard?category%5Fslug=peo-software&product%5Fslug=justworks&slug=justworks&product%5Fname=Justworks&category=PEO+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fpeo-software%2Fjustworks%2F) 

## Justworks Pricing

Based on our most recent analysis, Justworks pricing starts at $8 (Per Employee, Monthly).

[Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=PEO+Software&product%5Fname=Justworks&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fpeo-software%2Fjustworks%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F598a90004bace6540f0e2230bdc47c09-85119b312a11fd074ea2b21219cb0e3b%2Fresources%2Fnormal%2Flogo.png%3F1711445816&price=1) 

Price

$

$

$

$

$

 i

Starting From

$8

Pricing Model

Per Employee, Monthly

Free Trial

Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Justworks&category=PEO+Software&product%5Flogo=https://cdn.selecthub.com/products/598a90004bace6540f0e2230bdc47c09-85119b312a11fd074ea2b21219cb0e3b/resources/normal/logo.png?1711445816)) 

## Training Resources

 Justworks is supported with the following types of training:

Documentation

In Person

Live Online

Videos

Webinars

## Support

 The following support services are available for Justworks:

Email

Phone

Chat

FAQ

Forum

Help Desk

Knowledge Base

Tickets

Training

24/7 Live Support

## Justworks Benefits and Insights

Why use Justworks?

### Key differentiators & advantages of Justworks

* **Empower Employees:** View pay stubs, performance reviews and documents. Request time off and automate notifications.  
   * Reference a company directory to group departments, add employee details, and apply filters to find specific managers or employees.  
   * Visualize organizational hierarchy with org charts.
* **Improve Communication:** Centralize important company information. View all policies and pay dates in one directory.
* **Get Flexible Support:** Get 24/7 live support. Enroll in online training courses.
* **Save Time on HR Tasks:** Eliminate the need for third-party solutions with the ability to complete various core HR tasks through the system’s interface.
* **Promote Efficiency:** Track employee paid leave and overtime to identify trends and patterns that may impact labor costs, better allocate resources and manage workloads effectively.
* **Ease Hiring and Onboarding:** Use the centralized interface for easy employee setup and integrate with applicant tracking systems to seamlessly sync new hire info.
* **Check Off Performance Management:** Get tips and resources to improve performance management, including downloadable templates.  
   * Connect with HR consultants and integrate with platforms like [15Five](https://www.selecthub.com/p/performance-management-software/15five/).
* **Refine Tax Management:** Make tax management less intimidating with prompt reminders for upcoming tax deadlines and e-filing federal, state and local tax forms.  
   * Use additional services like state unemployment insurance (SUI) filings and ongoing compliance support with regulatory updates and online training to keep you informed.

### Industry Expertise

Justworks is a PEO that supports growing businesses in industries including (but not limited to) tech, manufacturing, real estate, retail, education, biotech, nonprofit and healthcare. It’s available in all 50 states.

  
It offers comprehensive HR tools and is fully accredited by the Employer Services Assurance Corporation (ESAC).

  
Justworks is SOC-1 and SOC-2 certified, ensuring strict security and financial controls to protect client data. While ideal for small to medium-sized businesses and startups, it can also support larger organizations with 100+ employees.

## Justworks Reviews

Based on our most recent analysis, Justworks reviews indicate a 'excellent' User Satisfaction Rating of 91% based on 1715 user reviews from 5 recognized software review sites.

![User satisfaction level icon: excellent]() 

1715 reviews

91%

of users would recommend this product

###  Synopsis of User Ratings and Reviews

Based on an aggregate of Justworks reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

#### Pros

* **Intuitive Design:** The majority of users find its interface user-friendly and efficient. It also gets a shout-out for making info easy to find and seamless navigation between tabs.
* **Comprehensive Onboarding:** 82% enjoyed their onboarding experience, stating it was thorough and simple, and support was readily available throughout the process.
* **Customer Support:** Overall, Justworks' customer support receives recognition from users, with many highlighting its knowledgeable staff and accessibility.
* **Benefits Management:** Most users found benefits management and enrollment comprehensive and easy to use.
* **Setup and Integration:** Most users found the setup process easy and integrations generally straightforward.

#### Cons

* **Technical Glitches:** Some users reported occasional technical problems, such as profile data being stuck in onboarding or issues with pages loading slowly.
* **Mobile App:** 59% of users find the mobile app lacking compared to the desktop version, as not all features are available. Additionally, they report experiencing downtime for app maintenance during certain work hours.
* **Talent Management:** Users who mentioned talent management mention wanting more robust features, including goal tracking.

#### Researcher's Summary:

To research Justworks, I joined a meeting where one of their experts gave me an in-depth demo. It provided a great overview of the platform and its features.

Taking a look at the demo, I found the platform straightforward. The main menu is organized into clear categories, such as Payments and HR, with relevant sub-options like the Payment Center under Payments and Benefits under HR.

Having a layout like this makes it easy to navigate without guessing where to find something, which is why I can see why users find it intuitive.

I particularly like how alerts are front and center—there’s no missing important updates. The search bar is another feature I appreciate because if I can’t find something right away, I can quickly search and locate it without hassle.

The holiday season is busy enough, so I found the reminder system helpful. Seeing alerts about upcoming banking holidays that affect payroll processing is a great touch.

For managers, the convenience of approving requests through email, the mobile app, or the platform itself is a standout feature. It gives the process flexibility.

The company calendar is a solid tool. Not only does it show holidays, but it also highlights new hire start dates, birthdays, and other milestones—great for keeping teams engaged and informed.

The **Upcoming Payments** section is a useful addition, giving quick visibility into PTO days, so I can easily see who’s off and plan accordingly.

Customizing employee access is straightforward. I can go into any employee’s profile, click settings and quickly adjust permissions with checkboxes. Onboarding is just as easy, whether for interns, contractors or full-time remote employees.

Entering basic information and selecting PTO options is simple, and the platform automatically adjusts the paperwork for different locations, which is a major plus for teams spread across the globe.

Overall, my experience with the platform has been positive. It’s intuitive and efficient. There’s also added peace of mind knowing customer support is basically in your back pocket, available around the clock and through seemingly every communication outlet.

**Justworks in the Real World:**

**Challenges**

* Acterra1, a nonprofit, lacked a full-time HR expert.
* Needed an efficient solution for HR, payroll, compliance and benefits management.
* Required a time-tracking system compliant with California labor laws.

**Solutions**

* Implemented Justworks' all-in-one solution for HR, payroll, compliance and benefits.
* Dedicated account manager for ongoing support and HR expertise.
* Access to a variety of health insurance plans and employee benefits.
* Justworks Time Tracking feature to manage hours, overtime and breaks efficiently.

**Results**

* Saved 3 hours per week on HR-related tasks.
* Reduced the need for one part-time position.
* Improved employee retention with quality benefits and easy plan selections.

## Key Features

* **Benefits Administration:** Access various high-quality benefits, including health insurance and 401(k) plans.  
   * Compare health insurance plans from national carriers or transfer existing policies without restarting the selection process.  
   * Provide on-demand primary care with One Medical and wellness support through Health Advocate.  
   * Promote physical well-being for your team with preferred pricing on Peloton fitness memberships.  
   * Access support for benefit inquiries and benefit elections through the Justworks dashboard or mobile app.  
   * Administer retirement packages via Slavic401k, offering assets from renowned mutual funds like Vanguard and Fidelity.
* **Onboarding and Offboarding:** Automate onboarding from start to finish. Employees can enter direct deposit information and select health insurance plans.  
   * It also provides a comprehensive offboarding checklist and guidance for managing terminations.
* **Payroll Automation:** Pay part-time, full-time, and salaried employees and contractors regardless of pay schedules and automate direct deposits.
* **Reporting:** Prebuilt report templates allow administrators to create and customize reports with real-time data.
* **Tax Administration:** Automate tax filing by calculating deductions and withholdings, filing W-2s, and streamlining other aspects of the tax filing process.
* **Compliance Management:** Navigate compliance effectively by getting guidance with workers' compensation, harassment prevention training and state unemployment insurance.  
   * Double-check current legislation, ensuring compliance with regulations, from industry standards to federal legislation.  
   * Manage state tax registrations for new hires and offboarding for employees relocating or leaving to simplify multi-state compliance.  
   * Stay compliant with evolving employment laws, allowing you to focus on managing your team without worrying about state-specific regulations.
* **Employee Wellness:** Access counseling services through the Health Advocate Employee Assistance Program (EAP) and via [Talkspace](https://www.selecthub.com/p/telemedicine-software/talkspace-for-business/), and commuter benefits through ConnectYourCare.
* **Document Management:** Generate, send and track documents, and enable electronic signatures. Consolidate important forms like W-2s and 1099s into one accessible location.
* **Time Tracking:** Track worked hours through geofencing (available on the mobile app), online or Slack.  
   * Schedule shifts and use compliance safeguards like overtime monitoring and automated reminders.  
   * Automatically calculate the payment amount for each pay period by synchronizing time cards with payroll data.
* **International Payments:** Pay international contractors in 40+ countries in local currencies and view exchange rates. View payment reports with preset or custom date ranges for financial tracking.
* **Integrations:** Integrate with [Xero](https://www.selecthub.com/p/accounting-software/xero/) and [QuickBooks Online](https://www.selecthub.com/p/accounting-software/quickbooks-online/) for accounting. Enhance your time and attendance capabilities by connecting with third-party platforms like [TSheets](https://www.selecthub.com/p/time-and-attendance-software/tsheets/) and [Boomr](https://www.selecthub.com/p/time-and-attendance-software/boomr/) and sync with [Greenhouse](https://www.selecthub.com/p/recruiting-software/greenhouse-recruiting/) for onboarding.
  
## Approach to Common PEO Software Challenges

* **Data Security and Privacy Concerns:** Encrypt communication and data storage using strong encryption methods. Use advanced security tools to monitor and protect sensitive information from unauthorized access or loss with Justworks.
* **Multi-State Regulations:** Automate state-specific compliance management to ensure adherence to regulations across multiple jurisdictions.
* **Limited Capacity:** Empower employees with a self-service portal to manage pay stubs, time-off requests, and benefits, minimizing HR intervention. Automate tasks like payroll processing and benefits management to reduce administrative workload.
* **Struggling To Fill Open Jobs:** Offer competitive benefits packages to attract top talent and integrate with applicant tracking systems to simplify hiring.
  
## Limitations

At the time of this review, these are the limitations according to our data:

  
* Candidate search requires partner integrations.
* Job postings require partner integrations.
* No paycheck printing or generating.
* No biometric time clocks.
  
## Training Resources

* **Justworks Help Center:** Get quick answers to common questions. Access a knowledge base on core topics like accessing your W-2s and 1099s, understanding Health Savings Accounts (HSAs), and navigating Aetna FAQs.
* **Guides and E-books:** Download buyer’s guides, worksheets and checklists. Filter by topics like employment laws, communication, work-life balance, and expenses and finance.
* **Product Updates:** Stay informed about the latest developments at Justworks through the Product Updates section. This quick link keeps you updated on new features and enhancements as they roll out, helping you get the most out of the platform.
  
## FAQs

**Q: How much does Justworks PEO cost?**

Justworks has two plans: Basic and Plus.

Basic is $59 per month per user ($49/month for businesses with over 50 employees).

Plus costs $109 per month per user.

  
**Q: Does Justworks use SVB?**

A: Justworks currently doesn’t process payroll or bank with SVB.

  
**Q: Does Justworks use paper checks?**

A: No, currently they use direct deposit and don’t print checks.

  
**Q: Can employees deposit money into multiple bank accounts?**

A: Yes, employees can split their pay into up to ten different accounts.

  
**Q: Does Justworks require an API?**

A: No. Justworks services are accessed securely through their platform.

Integration options with Xero, QuickBooks and QuickBooks Online are available.

  
**Q: What is the difference between Justworks Basic and Plus?**

The Basic plan covers HR, compliance, payroll, time tracking, and benefits. The Plus plan includes all basic features and adds health advocacy services, HSA/FSA accounts, dental, vision, and medical insurance options at a higher price per user per month.

  
**Q: What is the difference between Justworks and Gusto?**

A: Short answer: Justworks is a PEO, and Gusto is an HR solution specializing in payroll.

  
Users of Gusto and Justworks praise both providers for having user-friendly interfaces.

  
Specifically, Justworks excels at onboarding and customer support. On the other hand, Gusto has mixed reviews on customer service (specifically lack of responsiveness).

  
It’s worth noting the majority of Gusto users praised its payroll functionality and fair pricing, whereas some find Justworks comparatively expensive.

  
Overall, they’re both ideal options for smaller businesses.

  
**Q: Does Justworks integrate with QuickBooks?**

A: Yes.

  
**Q: Does Justworks provide a discount for nonprofits?**

A: Yes, contact Justworks for specific pricing information.

  
**Q: Does Justworks have a free trial?**

A: No.

  
## Suite Support

_mail\_outline_Email: support@justworks.com

_phone_Phone: Call (888)-534-1711 or send an SMS message to (858)-247-0005.

_school_Training: Powered by EVERFI, it offers training courses ensuring compliance with state inclusivity initiatives, including harassment prevention.

_local\_offer_Tickets: Log in to an account.

  
1 https://www.justworks.com/our-customers/acterra

## Compare PEO Software

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[ ADP TotalSource ](https://www.selecthub.com/p/peo-software/totalsource/) 

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## Head-to-Head  
 Comparison

![Justworks Software Tool]() 

vs

* [ADP TotalSource](https://www.selecthub.com/peo-software/justworks-vs-totalsource/)
* [AlphaStaff](https://www.selecthub.com/peo-software/justworks-vs-alphastaff/)
* [Amplify PEO](https://www.selecthub.com/peo-software/justworks-vs-amplify-peo/)
* [DecisionHR](https://www.selecthub.com/peo-software/justworks-vs-decisionhr/)
* [Engage PEO](https://www.selecthub.com/peo-software/justworks-vs-engage-peo/)
* [ExtensisHR](https://www.selecthub.com/peo-software/justworks-vs-extensishr/)
* [Global PEO Services](https://www.selecthub.com/peo-software/justworks-vs-global-peo-services/)
* [Paychex PEO](https://www.selecthub.com/peo-software/justworks-vs-paychex-peo/)
* [PrestigePEO](https://www.selecthub.com/peo-software/justworks-vs-prestigepeo/)
* [Questco](https://www.selecthub.com/peo-software/justworks-vs-questco/)
* [Sequoia One](https://www.selecthub.com/peo-software/justworks-vs-sequoia-one/)
* [TriNet PEO](https://www.selecthub.com/peo-software/justworks-vs-trinet-peo/)

## Awards

SelectHub research analysts have evaluated Justworks and concluded it earns best-in-class honors for Document Management and Platform Security and Compliances. Justworks stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

![User Favorite Award]()

![Document Management Award]()

![Platform Security and Compliances Award]()

## Relevant Articles

[ Best PEO Software of 2025](https://www.selecthub.com/c/peo-software/?page=2) 

## Similar Products

Here are the most similar products to Justworks.

[ ExtensisHR ](https://www.selecthub.com/p/peo-software/extensishr/) 

[ Amplify PEO ](https://www.selecthub.com/p/peo-software/amplify-peo/) 

[ Global PEO Services ](https://www.selecthub.com/p/peo-software/global-peo-services/) 

[ TriNet PEO ](https://www.selecthub.com/p/peo-software/trinet-peo/) 

[ Paychex PEO ](https://www.selecthub.com/p/peo-software/paychex-peo/) 

[ DecisionHR ](https://www.selecthub.com/p/peo-software/decisionhr/) 

[ PrestigePEO ](https://www.selecthub.com/p/peo-software/prestigepeo/) 

[ Insperity PEO ](https://www.selecthub.com/p/peo-software/insperity-peo/) 

[ Sequoia One ](https://www.selecthub.com/p/peo-software/sequoia-one/) 

[ Questco ](https://www.selecthub.com/p/peo-software/questco/) 

## About the Contributors

 The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content. 

[ ](https://www.selecthub.com/author/olivia-edens/) 

 Written by  
[Olivia Edens](https://www.selecthub.com/author/olivia-edens/) 

Technical Content Writer

As a SelectHub Technical Writer, Olivia Edens loves helping readers navigate through the world of HR, payroll, field service, PSA, and time and attendance software. Olivia earned a B.A. in English from the University of Phoenix. When she's not researching or editing, she loves rewatching The Office, scootering around the city and taking her cat for a walk. Fun fact: In high school, she won an award for most ideas per minute.

[See Full Bio](https://www.selecthub.com/author/olivia-edens/)

[ ](https://www.selecthub.com/author/hunter-lowe/) 

 Edited by  
[Hunter Lowe](https://www.selecthub.com/author/hunter-lowe/) 

Content Editor

Hunter Lowe is a Content Editor, Writer and Market Analyst at SelectHub. His team covers categories that range from ERP and business intelligence to transportation and supply chain management. Hunter is an avid reader and Dungeons and Dragons addict who studied English and Creative Writing through college. In his free time, you'll likely find him devising new dungeons for his players to explore, checking out the latest video games, writing his next horror story or running around with his daughter.

[See Full Bio](https://www.selecthub.com/author/hunter-lowe/)

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          "name": "Justworks",
          "description": "Justworks is a professional employer organization (PEO) for managing HR, payroll and employee benefits. It saves time by centralizing core functions, such as time tracking and onboarding.Ranked as the number two PEO solution on our top ten list, it’s ideal for small businesses and startups seeking personalized support. Additionally, it offers health benefits that are typically only available to larger organizations.Key features include HR consulting, automated payroll processing, integrations and compliance support. There are also automated notifications and reminders, geolocation time tracking and scheduling (depending on the plan you select).One standout benefit is their human-centric approach to customer support. They offer 24/7 assistance through multiple channels, including phone, email, chat and even Slack.In contrast, some users mention drawbacks such as slow customer support responses, issues with canceling accounts, slow-loading pages and glitches with profile data.Our data shows that it excels in a few key areas, with high scores in document management (100), leave and absence management (100), and dashboard and reporting (97). In contrast, it scores lower in compensation management (46), applicant tracking (56) and mobile capabilities (69). Its overall score is 85.Our Research Process for JustworksSince Justworks doesn’t currently have a free trial, I explored other areas to gather information. My main resource was an in-depth product demo where a Justworks expert walked me through key features.I also read recent user reviews for insights on its pros and cons. Additionally, I reviewed guides and FAQs through the Help Center.Lastly, I downloaded and reviewed a few e-books and case studies provided by Justworks, which offered valuable insight into how their services can benefit businesses.PricingSome say the best things in life are free, but you don’t want to compromise quality for costs. Let’s take a closer look at Justworks’ pricing plans.                    Plan        Price        Features                    Justworks Payroll        $8 per user per month.          $50 per month base fee.                  Payroll.          Time tracking.          HR tools.        		                    PEO Basic        $59 per user per month.                  Payroll.          Time tracking.          Compliance support.          HR consulting.          401k.                            PEO Plus        $109 per user per month.                  PEO Basic features.          Health Insurance Admin.          HSA/FSA.          Mental health benefits.          Fertility benefits.                    Add-ons:Employer of Record (EOR)  Available for Basic and Plus plans.  $599/month per user.  Hire internationally.Justworks Time Tracking  Available for Payroll, Basic and Plus plans.  $8 per user per month.  Time tracking capabilities.International Contractor Payments  Available for Payroll, Basic and Plus plans.  $39 per contractor per month.  Onboarding and payroll for contractors in multiple countries.Justworks Payroll and Health Insurance  Available for the Payroll plan.  $8 per user per month (for benefits-eligible users).  Medical, dental and vision insurance.&nbsp;  COBRA.", 
          "review": {
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            "ratingValue": 85,
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              "@type": "Person",
              "name": "Olivia Edens",
              "reviewBody": "To research Justworks, I joined a meeting where one of their experts gave me an in-depth demo. It provided a great overview of the platform and its features.Taking a look at the demo, I found the platform straightforward. The main menu is organized into clear categories, such as Payments and HR, with relevant sub-options like the Payment Center under Payments and Benefits under HR.Having a layout like this makes it easy to navigate without guessing where to find something, which is why I can see why users find it intuitive.I particularly like how alerts are front and center—there’s no missing important updates. The search bar is another feature I appreciate because if I can’t find something right away, I can quickly search and locate it without hassle.The holiday season is busy enough, so I found the reminder system helpful. Seeing alerts about upcoming banking holidays that affect payroll processing is a great touch.For managers, the convenience of approving requests through email, the mobile app, or the platform itself is a standout feature. It gives the process flexibility.The company calendar is a solid tool. Not only does it show holidays, but it also highlights new hire start dates, birthdays, and other milestones—great for keeping teams engaged and informed.The Upcoming Payments section is a useful addition, giving quick visibility into PTO days, so I can easily see who’s off and plan accordingly.Customizing employee access is straightforward. I can go into any employee’s profile, click settings and quickly adjust permissions with checkboxes. Onboarding is just as easy, whether for interns, contractors or full-time remote employees.Entering basic information and selecting PTO options is simple, and the platform automatically adjusts the paperwork for different locations, which is a major plus for teams spread across the globe.Overall, my experience with the platform has been positive. It’s intuitive and efficient. There’s also added peace of mind knowing customer support is basically in your back pocket, available around the clock and through seemingly every communication outlet.Justworks in the Real World:Challenges  Acterra1, a nonprofit, lacked a full-time HR expert.  Needed an efficient solution for HR, payroll, compliance and benefits management.  Required a time-tracking system compliant with California labor laws.Solutions  Implemented Justworks' all-in-one solution for HR, payroll, compliance and benefits.  Dedicated account manager for ongoing support and HR expertise.  Access to a variety of health insurance plans and employee benefits.  Justworks Time Tracking feature to manage hours, overtime and breaks efficiently.Results  Saved 3 hours per week on HR-related tasks.  Reduced the need for one part-time position.  Improved employee retention with quality benefits and easy plan selections."
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            "aggregateRating": {
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              "ratingValue": "91",
              "bestRating": "100",
              "worstRating": "1",
              "ratingCount": "1715"
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                "price": "8",
                "priceCurrency": "USD"
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                      "position": 1,
                      "name": "Intuitive Design: The majority of users find its interface user-friendly and efficient. It also gets a shout-out for making info easy to find and seamless navigation between tabs."
                    },
                     
                  {
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                      "position": 2,
                      "name": "Comprehensive Onboarding: 82% enjoyed their onboarding experience, stating it was thorough and simple, and support was readily available throughout the process."
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                      "position": 3,
                      "name": "Customer Support: Overall, Justworks' customer support receives recognition from users, with many highlighting its knowledgeable staff and accessibility."
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                    "name": "Technical Glitches: Some users reported occasional technical problems, such as profile data being stuck in onboarding or issues with pages loading slowly."
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                  {
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                    "position": 2,
                    "name": "Mobile App: 59% of users find the mobile app lacking compared to the desktop version, as not all features are available. Additionally, they report experiencing downtime for app maintenance during certain work hours."
                    },
                     
                  {
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                    "position": 3,
                    "name": "Talent Management: Users who mentioned talent management mention wanting more robust features, including goal tracking."
                    }
                ]
              },
          "applicationCategory": "PEO Software"
        }
```
