--- description: Is Textline the right solution for you? See where it's ranked among all SMS Marketing Software. Read expert reviews, compare 2026 pricing, and explore top-rated features. --- [Home](https://www.selecthub.com/) > [Marketing Automation](https://www.selecthub.com/category/marketing-automation/) > [SMS Marketing Software](https://www.selecthub.com/c/sms-marketing-software/) > Textline Categories: - [SMS Marketing Software](https://www.selecthub.com/c/sms-marketing-software/) - [Marketing Automation Software](https://www.selecthub.com/c/marketing-automation-software/) - [Medical Software](https://www.selecthub.com/c/medical-software/) - ... ## What Is Textline? **Industry Specialties:** Communication Software, Business/Productivity Software, Fitness, Digital Marketing, Mental Health, Restaurants, Recruiting, Dispatch and logistics, Home services, Salons and spas, Law firms, Car dealerships, Insurance, Real estate. Textline is a robust software solution designed to streamline SMS marketing and customer communication. It excels in industries such as retail, healthcare, and customer service, where timely and efficient communication is crucial. The platform offers unique benefits like seamless integration with existing systems and a user-friendly interface that enhances customer engagement. Popular features include automated messaging, real-time analytics, and customizable templates, which empower businesses to tailor their communication strategies effectively. Users appreciate its reliability and ease of use, often highlighting its superior customer support. Compared to similar products, Textline stands out for its intuitive design and comprehensive feature set. Pricing details are not readily available, so it's advisable to contact SelectHub for a personalized quote based on specific business needs. Overall, Textline is a versatile and powerful tool for businesses seeking to enhance their SMS marketing efforts and improve customer interactions. PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [Try Before You Buy. Request a Free Demo Today!Request Demo It's completely free!](https://pmo.selecthub.com/get-product-demo/?category=SMS+Marketing+Software&product_name=Textline&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fsms-marketing-software%2Ftextline%2F&product_logo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fa813dd53b48d27057751934eb852c345-4b5c51860ba72dbc9a9c5aff90092488%2Fresources%2Fnormal%2Flogo.png%3F1734383762) User Sentiment i ![User satisfaction level icon: excellent]() Based on 671 reviews: Add your rating: ![Screenshots]()![Screenshots]()![Screenshots]() Product Screenshots and Videos ## #8 Textline is ranked #8 in the SMS Marketing Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report. [Get the Report Now](https://pmo.selecthub.com/request-custom-scorecard?category_slug=sms-marketing-software&product_slug=textline&page_type=product&slug=textline&product_name=Textline&category=SMS+Marketing+Software&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fsms-marketing-software%2Ftextline%2F) ## Textline Pricing Based on our most recent analysis, Textline pricing starts at $20 (Per Agent, Monthly). [Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=SMS+Marketing+Software&product_name=Textline&origin_url=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fsms-marketing-software%2Ftextline%2F&product_logo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fa813dd53b48d27057751934eb852c345-4b5c51860ba72dbc9a9c5aff90092488%2Fresources%2Fnormal%2Flogo.png%3F1734383762&price=2)
Price
$ $ $ $ $ i
Starting From
$20
Pricing Model
Per Agent, Monthly
Free Trial
Yes - Request for Free
## Training Resources Textline is supported with the following types of training:
Documentation
In Person
Live Online
Videos
Webinars
## Support The following support services are available for Textline:
Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support
## Textline Benefits and Insights Why use Textline? ### Key differentiators & advantages of Textline - **Enhanced Customer Engagement:** Textline allows businesses to communicate directly with customers via SMS, fostering a more personal and immediate connection compared to email or social media. - **Increased Response Rates:** SMS messages have a significantly higher open rate than emails, ensuring that your marketing messages are more likely to be seen and acted upon. - **Streamlined Communication:** By centralizing SMS interactions, Textline helps teams manage customer conversations efficiently, reducing the risk of missed messages or delayed responses. - **Improved Customer Satisfaction:** Quick and direct communication through SMS can lead to faster issue resolution, enhancing overall customer satisfaction and loyalty. - **Cost-Effective Marketing:** SMS marketing through Textline is often more affordable than traditional advertising methods, providing a high return on investment for businesses of all sizes. - **Real-Time Analytics:** Textline provides detailed analytics on message delivery and response rates, enabling businesses to refine their strategies based on real-time data. - **Scalable Solutions:** Whether you're a small business or a large enterprise, Textline can scale to meet your needs, allowing you to manage a growing number of customer interactions seamlessly. - **Integration Capabilities:** Textline integrates with various CRM and support platforms, ensuring that your SMS marketing efforts are synchronized with other customer engagement strategies. - **Enhanced Security:** Textline prioritizes data security, ensuring that customer information is protected through robust encryption and compliance with industry standards. - **Customizable Messaging:** Businesses can tailor their SMS campaigns to specific customer segments, delivering personalized content that resonates with different audiences. - **Time-Saving Automation:** Automate routine messages and responses with Textline, freeing up your team to focus on more complex customer interactions. - **Improved Team Collaboration:** Textline's platform allows multiple team members to access and manage conversations, promoting collaboration and ensuring consistent customer service. - **Seamless Customer Onboarding:** Use Textline to guide new customers through the onboarding process with timely, informative messages that enhance their initial experience. - **Effective Campaign Tracking:** Monitor the success of your SMS marketing campaigns with Textline's tracking tools, allowing for adjustments and improvements in real-time. - **Environmentally Friendly:** By reducing the need for paper-based marketing materials, Textline supports sustainable business practices and reduces your company's carbon footprint. ### Industry Expertise Textline is a business texting platform that is best suited for large businesses and enterprises with high volumes of customer communication, especially those in industries like customer support, sales, marketing, and logistics. It's particularly well-suited for companies that need to manage communication across multiple teams and departments. ## Textline Reviews Based on our most recent analysis, Textline reviews indicate a 'excellent' User Satisfaction Rating of 96% based on 671 user reviews from 3 recognized software review sites. ![User satisfaction level icon: excellent]() 671 reviews 96% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of Textline reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros - **Easy To Use:** User reviews consistently highlight Textline's user-friendly interface, making it simple for teams to manage customer communications effectively. - **Fast Communication:** The platform is lauded for its rapid texting capabilities, enabling businesses to respond to customer inquiries swiftly. - **Strong Security:** Textline prioritizes security with features like HIPAA compliance, making it a suitable choice for businesses handling sensitive data, particularly in healthcare. - **Seamless Integrations:** Integration with popular CRMs and business tools streamlines operations by centralizing customer data and facilitating personalized interactions. - **Automation Capabilities:** Textline's automation features, such as automated responses, are particularly beneficial for managing customer support requests and running efficient marketing campaigns. #### Cons - **Pricing:** User reviews mention that Textline's cost can be high, especially for businesses primarily needing marketing features. This is because messaging fees are separate from the monthly plan. - **Marketing Features:** Some users have noted that while Textline excels in customer support, its marketing features might not be as robust compared to other SMS marketing solutions. #### Researcher's Summary: Is Textline on the front line of user satisfaction, or are its reviews falling short? Users praise Textline for its robust features, particularly its shared inbox, two-way texting, and automation capabilities, which streamline communication and enhance customer support. They find the platform's integration with popular CRMs and business tools, such as Salesforce and Zendesk, to be a significant advantage, enabling seamless workflows and improved efficiency. The user-friendly interface receives consistent commendation, making it easy for teams to adapt and utilize the platform effectively. However, a recurring concern among users is the pricing structure. While they acknowledge the platform's value, particularly for large businesses, the high cost, especially considering messaging fees are separate, is a drawback for smaller businesses or those primarily seeking basic marketing features. The absence of built-in voice-over-internet protocol services is another limitation highlighted by some users, potentially hindering direct phone interactions within the platform. Textline emerges as a powerful solution for large businesses with intricate communication needs. Its scalability, robust security features, including HIPAA compliance, and comprehensive feature set make it ideal for industries handling sensitive data and requiring streamlined team collaboration. However, smaller businesses with budget constraints or those seeking a more cost-effective solution with integrated voice call features might find Textline's pricing and feature limitations less appealing. ## Key Features Notable Textline features include: - **Two-Way Messaging:** Engage in real-time conversations with customers, allowing for interactive communication rather than one-sided messages. - **Automated Responses:** Set up automatic replies to common inquiries, ensuring prompt customer service even outside business hours. - **Message Templates:** Create and save frequently used messages to streamline communication and maintain consistency. - **Contact Segmentation:** Organize contacts into groups based on specific criteria, enabling targeted messaging campaigns. - **Scheduled Messaging:** Plan and send messages at optimal times to maximize engagement and response rates. - **Analytics Dashboard:** Access detailed insights into message performance, including delivery rates and customer engagement metrics. - **Integration Capabilities:** Seamlessly connect with CRM systems and other business tools to enhance workflow efficiency. - **Customizable Fields:** Personalize messages with dynamic fields that automatically insert customer-specific information. - **Compliance Tools:** Utilize built-in features to ensure adherence to SMS marketing regulations, such as opt-in management and unsubscribe options. - **Multi-User Access:** Allow multiple team members to access and manage the platform, facilitating collaborative efforts in customer communication. - **Mobile App:** Manage and send messages on-the-go with a dedicated mobile application, ensuring flexibility and accessibility. - **Keyword Triggers:** Set up specific keywords that, when texted by customers, trigger automated responses or actions. - **Custom Branding:** Tailor the appearance of messages to reflect your brand identity, enhancing brand recognition and professionalism. - **Message Archiving:** Store and retrieve past conversations for reference and analysis, aiding in customer relationship management. - **API Access:** Leverage API capabilities for custom integrations and advanced functionality tailored to specific business needs. - **Opt-In Forms:** Create and deploy forms to capture customer consent for receiving messages, ensuring compliance and building a qualified contact list. - **Message Prioritization:** Assign priority levels to messages to ensure critical communications are addressed promptly. - **Custom Notifications:** Set up alerts for specific events or messages, keeping your team informed and responsive. - **Data Export:** Export contact lists and message history for analysis or integration with other business systems. - **Security Features:** Benefit from robust security measures, including data encryption and user authentication, to protect sensitive information. ## Head-to-Head
Comparison ![Textline Software Tool](<> "Textline") vs - [alive5](https://www.selecthub.com/sms-marketing-software/textline-vs-alive5/) - [Attentive](https://www.selecthub.com/sms-marketing-software/textline-vs-attentive-sms/) - [Avochato](https://www.selecthub.com/sms-marketing-software/textline-vs-avochato/) - [Boostly](https://www.selecthub.com/sms-marketing-software/textline-vs-boostly/) - [Dialog Health](https://www.selecthub.com/sms-marketing-software/textline-vs-dialog-health/) - [eCall](https://www.selecthub.com/sms-marketing-software/textline-vs-ecall/) - [Emotive](https://www.selecthub.com/sms-marketing-software/textline-vs-emotive-io/) - [EZ Texting](https://www.selecthub.com/sms-marketing-software/ez-texting-vs-textline/) - [Heymarket](https://www.selecthub.com/sms-marketing-software/textline-vs-heymarket/) - [IRIO](https://www.selecthub.com/sms-marketing-software/textline-vs-irio/) - [JookSMS](https://www.selecthub.com/sms-marketing-software/textline-vs-jooksms/) - [Kudosity](https://www.selecthub.com/sms-marketing-software/textline-vs-kudosity/) - [MessageDesk](https://www.selecthub.com/sms-marketing-software/textline-vs-messagedesk/) - [Mobile Commons](https://www.selecthub.com/sms-marketing-software/textline-vs-mobile-commons/) - [Postscript](https://www.selecthub.com/sms-marketing-software/textline-vs-postscript-io/) - [ProTexting](https://www.selecthub.com/sms-marketing-software/textline-vs-protexting/) - [Routee](https://www.selecthub.com/sms-marketing-software/textline-vs-routee/) - [Sakari](https://www.selecthub.com/sms-marketing-software/sakari-vs-textline/) - [Salesmsg](https://www.selecthub.com/sms-marketing-software/textline-vs-salesmsg/) - [SimpleTexting](https://www.selecthub.com/sms-marketing-software/simpletexting-vs-textline/) - [Skycore](https://www.selecthub.com/sms-marketing-software/textline-vs-skycore/) - [Text Request](https://www.selecthub.com/sms-marketing-software/text-request-vs-textline/) - [Text-Em-All](https://www.selecthub.com/sms-marketing-software/textline-vs-text-em-all/) - [Textedly](https://www.selecthub.com/sms-marketing-software/textedly-vs-textline/) - [Textla](https://www.selecthub.com/sms-marketing-software/textline-vs-textla/) - [Textlocal](https://www.selecthub.com/sms-marketing-software/textline-vs-textlocal/) - [Textmagic](https://www.selecthub.com/sms-marketing-software/textmagic-vs-textline/) - [TextUs](https://www.selecthub.com/sms-marketing-software/textus-vs-textline/) - [Trumpia](https://www.selecthub.com/sms-marketing-software/textline-vs-trumpia/) - [Verse.ai](https://www.selecthub.com/sms-marketing-software/textline-vs-verse-ai/) - [Volt](https://www.selecthub.com/sms-marketing-software/textline-vs-text-volt/) ## Awards Textline stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award](<> "User Favorite Award") ## Similar Products Here are the most similar products to Textline. 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Review Title Pros Cons Overall feedback Your name Your job title Industry Choose your main industry - Accounting / CPA - Advertising - Aerospace & Defense - Agriculture - Apparel - Architecture - Auto Dealership - Automotive - Banking & Financial Services - Banking & Mortgage - Chemicals - Construction & Engineering - Construction / Contracting - Consulting - Consumer Products - Distribution - E-commerce - Education - Electronics - Energy & Utilities - Federal Government - Field Maintenance - Food & Beverage - Healthcare / Social Services - Hospitality / Gaming / Travel - Human Resources - Industrial Machinery - Information Technology & High Tech - Insurance - Legal - Maintenance / Field Service - Manufacturing - Marketing Services - Media & Communications / Entertainment - Mill Products - Mining / Metals - Mortgage - Non-Profit - Not Available - Oil & Gas - Other - Other Services - Payroll Provider - Pharmaceuticals - Professional Employer Organization - Professional Services - Property Management - Public Sector - Real Estate - Recruiting Agency - Religious Institutions - Retail - Sales & Marketing - Semiconductors - Software / IT - Sports and Recreation - Staffing Agency - State & Local Government - Telecommunications - Third-Party Administrator - Transportation & Logistics - Wholesale Distribution Company Size Choose your company size - 1 employee - 2 to 9 employees - 10 - 19 employees - 20 - 49 employees - 50 - 99 employees - 100 - 499 employee - 500 - 999 employees - 1,000 - 2,499 employees - 2,500 - 4,999 employees - 5,000 - 9,999 employees - 10,000 - 24,999 employees - 25,000 - 49,999 employees - 50,000 + employees ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Marketing Automation", "item": "https://www.selecthub.com/category/marketing-automation/" }, { "@type": "ListItem", "position": 3, "name": "SMS Marketing Software", "item": "https://www.selecthub.com/c/sms-marketing-software/" }, { "@type": "ListItem", "position": 4, "name": "Textline" } ] } { "@context": "http://schema.org", "@type": "SoftwareApplication", "name": "Textline", "description": " Textline is a robust software solution designed to streamline SMS marketing and customer communication. It excels in industries such as retail, healthcare, and customer service, where timely and efficient communication is crucial. The platform offers unique benefits like seamless integration with existing systems and a user-friendly interface that enhances customer engagement. Popular features include automated messaging, real-time analytics, and customizable templates, which empower businesses to tailor their communication strategies effectively. Users appreciate its reliability and ease of use, often highlighting its superior customer support. Compared to similar products, Textline stands out for its intuitive design and comprehensive feature set. Pricing details are not readily available, so it's advisable to contact SelectHub for a personalized quote based on specific business needs. Overall, Textline is a versatile and powerful tool for businesses seeking to enhance their SMS marketing efforts and improve customer interactions. ", "review": { "@type": "Review", "author": { "@type": "Person", "name": "Shweta Joshi", "reviewBody": "Is Textline on the front line of user satisfaction, or are its reviews falling short? Users praise Textline for its robust features, particularly its shared inbox, two-way texting, and automation capabilities, which streamline communication and enhance customer support. They find the platform's integration with popular CRMs and business tools, such as Salesforce and Zendesk, to be a significant advantage, enabling seamless workflows and improved efficiency. The user-friendly interface receives consistent commendation, making it easy for teams to adapt and utilize the platform effectively.However, a recurring concern among users is the pricing structure. While they acknowledge the platform's value, particularly for large businesses, the high cost, especially considering messaging fees are separate, is a drawback for smaller businesses or those primarily seeking basic marketing features. The absence of built-in voice-over-internet protocol services is another limitation highlighted by some users, potentially hindering direct phone interactions within the platform.Textline emerges as a powerful solution for large businesses with intricate communication needs. Its scalability, robust security features, including HIPAA compliance, and comprehensive feature set make it ideal for industries handling sensitive data and requiring streamlined team collaboration. 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