[Home](https://www.selecthub.com/) \> [Recruitment](https://www.selecthub.com/category/recruitment/) \> [Recruitment Software](https://www.selecthub.com/c/recruiting-software/) \> Gem CRM Categories: * [Recruitment Software](https://www.selecthub.com/c/recruiting-software/) * [Applicant Tracking Systems](https://www.selecthub.com/c/applicant-tracking-systems/) * [...](#) ## What Is Gem CRM? **Industry Specialties:** Financial Services, Life Sciences, Manufacturing, Staffing & RPO. Gem CRM is a cloud-based recruitment system with built-in candidate management tools. It collates candidate data from various sources into one hub, making it easier to track interactions and progress. Key features include automated outreach, detailed pipeline management and advanced analytics. These tools help you save time, maintain engagement and make impactful hiring decisions?. Users highlight its ability to automate routine tasks and maintain a clear overview of the recruitment pipeline. The platform's implementation cost, typically from $3,600 to $4,000 per seat annually, often makes it a better option for larger businesses. A free plan is available for startups or companies with limited resources. Despite the price tag, Gem CRM is highly regarded for its CRM capabilities, like personalized campaigns and multi-stage email sequences to connect with top talent. PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=Recruitment+Software&product%5Fname=Gem%2BCRM&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Frecruiting-software%2Fgem-crm%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fe614f646836aaed9f89ce58e837e2310-10828b2b8afe39468c246a5e0c2d379a%2Fresources%2Fnormal%2Flogo.png%3F1719253494) [Contributors](#view-contributors) ![Saniya Farokhi]() Written by Saniya Farokhi Technical Content Writer [Read Bio ](https://www.selecthub.com/author/saniya-farokhi/) ![Hunter Lowe]() Edited by Hunter Lowe Content Editor [Read Bio ](https://www.selecthub.com/author/hunter-lowe/) User Sentiment i ![User satisfaction level icon: excellent]() Based on 323 reviews: Add your rating: ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() Product Screenshots and Videos ## #58 Gem CRM is ranked #58 in the Recruitment Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report. [Get the Report Now ](https://pmo.selecthub.com/request-custom-scorecard?category%5Fslug=recruiting-software&product%5Fslug=gem-crm&page%5Ftype=product&slug=gem-crm&product%5Fname=Gem+CRM&category=Recruitment+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Frecruiting-software%2Fgem-crm%2F) ## Gem CRM Pricing Based on our most recent analysis, Gem CRM pricing starts at $3,600 (Per User, Annually). [Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=Recruitment+Software&product%5Fname=Gem%2BCRM&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Frecruiting-software%2Fgem-crm%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fe614f646836aaed9f89ce58e837e2310-10828b2b8afe39468c246a5e0c2d379a%2Fresources%2Fnormal%2Flogo.png%3F1719253494&price=5) Price $ $ $ $ $ i Starting From $3,600 Pricing Model Per User, Annually Free Trial Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Gem+CRM&category=Recruitment+Software&product%5Flogo=https://cdn.selecthub.com/products/e614f646836aaed9f89ce58e837e2310-10828b2b8afe39468c246a5e0c2d379a/resources/normal/logo.png?1719253494) ## Training Resources Gem CRM is supported with the following types of training: Documentation In Person Live Online Videos Webinars ## Support The following support services are available for Gem CRM: Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ## Gem CRM Benefits and Insights Why use Gem CRM? ### Key differentiators & advantages of Gem CRM * **Simplify the Recruitment Process:** Use automation and AI functions so your recruiting team can focus on engaging with top talent rather than administrative duties. * **Enhance Candidate Experience:** Offer personalized experiences with targeted communication and timely updates to engage candidates. * **Make Smart Decisions:** Access comprehensive analytics and reporting tools to track vital hiring metrics and make informed decisions. * **Improve Collaboration:** Share reports and resources with teammates and hiring managers. Connect your ATS and other recruiting tools to communicate more effectively, reducing miscommunication. * **Save Time:** Rely on automated workflows and task management to reduce the time spent on manual processes. ### Industry Expertise Gem CRM is a talent engagement platform best suited for large enterprises and staffing agencies needing to hire more employees quickly. It benefits businesses that face competitive talent pools. ## Gem CRM Reviews Based on our most recent analysis, Gem CRM reviews indicate a 'excellent' User Satisfaction Rating of 96% based on 323 user reviews from 2 recognized software review sites. ![User satisfaction level icon: excellent]() 323 reviews 96% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of Gem CRM reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros * **Extensive Functionality:** A striking 83% of reviews praise Gem CRM’s robust features. Users particularly favor candidate filters, custom fields per project, pipeline view and email sequence automation tools. * **Data Analysis and Visualization:** About 86% of the reviewers that mention this pro highlight its powerful recruitment metrics. They commend insights like interest rates, email open rates and diversity metrics. However, a few pointed out the system’s limitations in comparing talent source performance. * **Ease of Use:** 76% of reviews praise the user-friendly UI. Users report that pulling pipeline and outreach data is a breeze, making it easy to organize dashboards efficiently. * **Extensibility:** Around 70% of users appreciate the seamless ATS integration options, especially with Greenhouse and Ashby, and the capability to connect with LinkedIn. **Sourcing Tools:** 75% of reviews benefit the talent sourcing channels that easily identify and engage potential candidates from various platforms. #### Cons * **High Cost:** 75% of reviews mention that Gem CRM’s pricing can be a hurdle, particularly for smaller businesses with limited budgets. * **Email Performance:** 60% of users who mentioned this con have faced issues with collecting accurate email addresses from LinkedIn and completing email sequences. Many have resorted to manually handling email sequences for InMail. * **Poor Customer Support:** Nearly 66% expressed unsatisfactory experiences with the support resources, specifically noting the absence of live support and comprehensive video training. #### Researcher's Summary: Gem CRM stands out in the recruitment tool market with its wide range of features. Users love its easy-to-use interface, smooth integrations and candidate-sourcing tools. Many find value in tracking engagement metrics like open and click-through rates. However, there is room for improvement in assessing talent source performance, which could impact decision-making processes. The platform’s user-friendliness is a big plus. Its intuitive interface makes organizing dashboards and extracting data simple. Recruiters also save time with powerful automation, AI-based sequences and bulk actions. Despite these strengths, there are considerations to keep in mind. Email management can be an issue, with problems in accurately collecting email information and completing email sequences in InMail, often requiring manual fixes. Despite the positive feedback, it’s important to note that Gem CRM is expensive, which may be too costly for smaller organizations. We recommend carefully weighing its benefits against potential limitations before purchasing. ## Key Features ### Gem CRM * **Candidate Relationship Management Tools:** Create email strings, filter candidates and maintain diversity efforts in a few clicks. Engage with present, past and passive candidates with targeted emails. * **Applicant Tracking:** Manage candidates as soon as they enter the pipeline. Get access to built-in sourcing, scheduling and onboarding tools. Pinpoint ideal talent with advanced filters, Boolean search and resume highlights. * **Automated Outreach:** Use auto-updated candidate profiles and AI-based talent search queries to source and hire the right people. * **Talent Sourcing:** Import candidate profiles from LinkedIn and other platforms directly into your CRM. Publish job ads across over 20 talent channels in one click. * **Pipeline Management:** View and manage your recruitment pipeline with drag-and-drop functionality to easily track candidate progress. * **Advanced Analytics:** Gain insights into your recruitment metrics with detailed reports on email open rates, response rates and pipeline efficiency. * **Team Collaboration:** Enhance team productivity with shared notes, tags, and candidate profiles, allowing for better coordination and communication. * **Built-In Compliance Tracking:** Ensure GDPR and other regulatory compliance with built-in tracking and documentation features. * **Mobile Access:** Access your CRM on the go with a mobile-friendly interface to manage recruitment tasks from anywhere. * **Report Builder:** Access the templates library or create custom reports to track KPIs that matter most. * **Bulk Actions:** Perform bulk actions like mass sending emails or updating candidate statuses, saving time on repetitive tasks. * **Activity Logging:** Record all hiring interactions and activities, ensuring a complete history is always available. * **Role-Based Access:** Control access to sensitive information with role-based permissions, ensuring that team members only see what they need to. ## Approach to Common Challenges * **Boost Candidate Reach:** Reach out to candidates regularly using email sequences with multiple stages, follow-ups and reminders. * **Unify Candidate Info:** Access all candidate details in one place. Gather profiles from your applicant tracking system (ATS), LinkedIn and emails. * **Track Hiring Progress:** Keep an eye on your recruitment process and how candidates move through it. Hiring alerts help ensure no one gets lost. * **Make Data-Driven Decisions:** Use clear hiring metrics to track your team's performance, candidate pool health, diversity efforts and how well your emails are received. * **Keep Candidates Interested:** Create personalized outreach campaigns for both active and passive candidates. ## Cost of Ownership Frequently asked questions regarding Gem CRM pricing include: **Q: How much does Gem CRM cost?** A: Gem CRM starts at $3,600 per user per year. **Q: How does Gem CRM price its services?** A: Gem CRM uses a per-user pricing model. You pay per recruiter using the system, including candidate management features, total hires and workflows. The price can increase if you need customizations. Contact the sales team at sales@gem to request a quote. **Q: Does Gem CRM charge extra for integrations?** A: Basic ATS integrations are free with Gem CRM. However, some systems like Greenhouse require more complex setups with API keys and webhooks. These integrations might require help from the support team or a Customer Success Manager, which may incur additional costs. We recommend contacting the support team directly for specific details. ## Limitations At the time of this review, these are the limitations according to user feedback: * The reporting dashboard isn’t intuitive and can have bugs. * Can import inaccurate email IDs. * Doesn’t provide live support. ## Training Resources * **Help Center:** Use the knowledge base for articles, guides and tutorials on various features. Learn the basics and explore specific functionalities. * **Learning Courses:** Create a Gem Academy account to access various courses on making the most of the tools available. * **Documentation:** Access user manuals or quick reference guides. ## FAQs Frequently asked questions regarding Gem CRM include: **Q: Is a free plan available?** A: Gem CRM is available for free with limited functionality compared to the paid versions. **Q: How long are Gem CRM contracts?** Gem CRM offers annual plans. It also lets you opt for multi-year contracts. **Q: Does Gem CRM require an additional user license for hiring managers to view reports?** A: No, Gem CRM offers unlimited viewer licenses, letting hiring managers and other execs view recruiting pipelines and reports. ![Banner of Pricing guide for Gem CRM]() ## Pricing & Cost Details See the Price/User for the top recruitment software… plus the most important considerations and questions to ask when shopping. See Pricing Details ## Awards Gem CRM stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]() ## Pricing for Recruitment Software ![Banner of Pricing guide for Recruitment Software]() ## Similar Products Here are the most similar products to Gem CRM. [ Martide ](https://www.selecthub.com/p/recruiting-software/martide/) [ TalentSorter ](https://www.selecthub.com/p/recruiting-software/talentsorter/) [ Leoforce ](https://www.selecthub.com/p/recruiting-software/leoforce/) [ Recsite ](https://www.selecthub.com/p/recruiting-software/recsite/) [ Softgarden ](https://www.selecthub.com/p/recruiting-software/softgarden/) [ eRecruiter ](https://www.selecthub.com/p/recruiting-software/erecruiter/) [ Rakuna ](https://www.selecthub.com/p/recruiting-software/rakuna/) [ Talentry ](https://www.selecthub.com/p/recruiting-software/talentry/) [ Arya Recruiting ](https://www.selecthub.com/p/recruiting-software/arya-recruiting/) [ Ladders Recruiter ](https://www.selecthub.com/p/recruiting-software/ladders-recruiter/) ## About the Contributors The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content. [ ](https://www.selecthub.com/author/saniya-farokhi/) Written by [Saniya Farokhi](https://www.selecthub.com/author/saniya-farokhi/) Technical Content Writer Saniya was a Technical Content Writer at SelectHub. With an MBA in Marketing, she found her calling in the world of digital marketing and technical content writing. Her work spanned HR-centric systems like talent management, recruitment and performance management to robust software like ERP and manufacturing systems. When the day winds down, she enjoys taking long walks with her dog or indulging in her artistic side by swapping her keyboard for a pencil. She finds solace in watching the sunset over the beach and appreciates the little things in life. [See Full Bio](https://www.selecthub.com/author/saniya-farokhi/) [ ](https://www.selecthub.com/author/hunter-lowe/) Edited by [Hunter Lowe](https://www.selecthub.com/author/hunter-lowe/) Content Editor Hunter Lowe is a Content Editor, Writer and Market Analyst at SelectHub. His team covers categories that range from ERP and business intelligence to transportation and supply chain management. Hunter is an avid reader and Dungeons and Dragons addict who studied English and Creative Writing through college. In his free time, you'll likely find him devising new dungeons for his players to explore, checking out the latest video games, writing his next horror story or running around with his daughter. [See Full Bio](https://www.selecthub.com/author/hunter-lowe/) Your review has been submitted and should be visible within 24 hours. Review Title Pros Cons Overall feedback Your name Your job title Industry [Choose your main industry ](javascript:void%28%29) * [Accounting / CPA](javascript:void%28%29) * [Advertising](javascript:void%28%29) * [Aerospace & Defense](javascript:void%28%29) * [Agriculture](javascript:void%28%29) * [Apparel](javascript:void%28%29) * [Architecture](javascript:void%28%29) * [Auto Dealership](javascript:void%28%29) * [Automotive](javascript:void%28%29) * [Banking & Financial Services](javascript:void%28%29) * [Banking & Mortgage](javascript:void%28%29) * [Chemicals](javascript:void%28%29) * [Construction & Engineering](javascript:void%28%29) * [Construction / Contracting](javascript:void%28%29) * [Consulting](javascript:void%28%29) * [Consumer Products](javascript:void%28%29) * [Distribution](javascript:void%28%29) * [E-commerce](javascript:void%28%29) * [Education](javascript:void%28%29) * [Electronics](javascript:void%28%29) * [Energy & Utilities](javascript:void%28%29) * [Federal Government](javascript:void%28%29) * [Field Maintenance](javascript:void%28%29) * [Food & Beverage](javascript:void%28%29) * [Healthcare / Social Services](javascript:void%28%29) * [Hospitality / Gaming / Travel](javascript:void%28%29) * [Human Resources](javascript:void%28%29) * [Industrial Machinery](javascript:void%28%29) * [Information Technology & High Tech](javascript:void%28%29) * [Insurance](javascript:void%28%29) * [Legal](javascript:void%28%29) * [Maintenance / Field Service](javascript:void%28%29) * [Manufacturing](javascript:void%28%29) * [Marketing Services](javascript:void%28%29) * [Media & Communications / Entertainment](javascript:void%28%29) * [Mill Products](javascript:void%28%29) * [Mining / Metals](javascript:void%28%29) * [Mortgage](javascript:void%28%29) * [Non-Profit](javascript:void%28%29) * [Not Available](javascript:void%28%29) * [Oil & Gas](javascript:void%28%29) * [Other](javascript:void%28%29) * [Other Services](javascript:void%28%29) * [Payroll Provider](javascript:void%28%29) * [Pharmaceuticals](javascript:void%28%29) * [Professional Employer Organization](javascript:void%28%29) * [Professional Services](javascript:void%28%29) * [Property Management](javascript:void%28%29) * [Public Sector](javascript:void%28%29) * [Real Estate](javascript:void%28%29) * [Recruiting Agency](javascript:void%28%29) * [Religious Institutions](javascript:void%28%29) * [Retail](javascript:void%28%29) * [Sales & Marketing](javascript:void%28%29) * [Semiconductors](javascript:void%28%29) * [Software / IT](javascript:void%28%29) * [Sports and Recreation](javascript:void%28%29) * [Staffing Agency](javascript:void%28%29) * [State & Local Government](javascript:void%28%29) * [Telecommunications](javascript:void%28%29) * [Third-Party Administrator](javascript:void%28%29) * [Transportation & Logistics](javascript:void%28%29) * [Wholesale Distribution](javascript:void%28%29) Company Size [Choose your company size ](javascript:void%28%29) * [1 employee](javascript:void%28%29) * [2 to 9 employees](javascript:void%28%29) * [10 - 19 employees](javascript:void%28%29) * [20 - 49 employees](javascript:void%28%29) * [50 - 99 employees](javascript:void%28%29) * [100 - 499 employee](javascript:void%28%29) * [500 - 999 employees](javascript:void%28%29) * [1,000 - 2,499 employees](javascript:void%28%29) * [2,500 - 4,999 employees](javascript:void%28%29) * [5,000 - 9,999 employees](javascript:void%28%29) * [10,000 - 24,999 employees](javascript:void%28%29) * [25,000 - 49,999 employees](javascript:void%28%29) * [50,000 + employees](javascript:void%28%29) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Recruitment", "item": "https://www.selecthub.com/category/recruitment/" }, { "@type": "ListItem", "position": 3, "name": "Recruitment Software", "item": "https://www.selecthub.com/c/recruiting-software/" }, { "@type": "ListItem", "position": 4, "name": "Gem CRM" } ] } { "@context": "http://schema.org", "@type": "SoftwareApplication", "name": "Gem CRM", "description": "Gem CRM is a cloud-based recruitment system with built-in candidate management tools. It collates candidate data from various sources into one hub, making it easier to track interactions and progress.Key features include automated outreach, detailed pipeline management and advanced analytics. These tools help you save time, maintain engagement and make impactful hiring decisions?.Users highlight its ability to automate routine tasks and maintain a clear overview of the recruitment pipeline. The platform's implementation cost, typically from $3,600 to $4,000 per seat annually, often makes it a better option for larger businesses. A free plan is available for startups or companies with limited resources.Despite the price tag, Gem CRM is highly regarded for its CRM capabilities, like personalized campaigns and multi-stage email sequences to connect with top talent.", "review": { "@type": "Review", "author": { "@type": "Person", "name": "Saniya Farokhi", "reviewBody": "Gem CRM stands out in the recruitment tool market with its wide range of features. Users love its easy-to-use interface, smooth integrations and candidate-sourcing tools. Many find value in tracking engagement metrics like open and click-through rates. However, there is room for improvement in assessing talent source performance, which could impact decision-making processes.The platform’s user-friendliness is a big plus. Its intuitive interface makes organizing dashboards and extracting data simple. Recruiters also save time with powerful automation, AI-based sequences and bulk actions.Despite these strengths, there are considerations to keep in mind. Email management can be an issue, with problems in accurately collecting email information and completing email sequences in InMail, often requiring manual fixes.Despite the positive feedback, it’s important to note that Gem CRM is expensive, which may be too costly for smaller organizations. 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