[Home](https://www.selecthub.com/) \> [Medical Practice Management](https://www.selecthub.com/category/medical-practice-management/) \> [Patient Engagement Software](https://www.selecthub.com/c/patient-engagement-software/) \> Solutionreach Categories: * [Patient Scheduling Software](https://www.selecthub.com/c/patient-scheduling-software/) * [Dental Software](https://www.selecthub.com/c/dental-software/) * [Patient Engagement Software](https://www.selecthub.com/c/patient-engagement-software/) * [...](#) ## What Is Solutionreach? **Industry Specialties:** Serves medical and healthcare industries Solutionreach is a cloud-based patient engagement software designed to enhance communication and streamline workflows between healthcare providers and patients. It's well-suited for healthcare organizations of various sizes, from independent practices to large enterprises. Key benefits include improved patient communication, appointment scheduling, automated reminders, and patient feedback collection. Popular features include two-way text messaging, online appointment scheduling, automated appointment reminders, and patient surveys. In terms of patient engagement, users often praise Solutionreach for its ease of use, comprehensive features, and ability to reduce no-shows and cancellations. Pricing is typically subscription-based, with fees varying based on the number of providers and patients. Monthly and annual payment options are usually available. | **Pros** Easy to use Versatile features Reduces no-shows Improves communication Streamlines workflows | **Cons** Occasional technical glitches Customer support could be better Limited customization options Can be expensive for large practices Integrations with other systems can be challenging | | ----------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=Patient+Scheduling+Software&product%5Fname=Solutionreach&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fpatient-engagement-software%2Fsolutionreach%2F%3Ffrom%5Fcategory%3D415&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F5ba47c07b9b6a8f2718d94fa3f48fe9f-f211c86af4c03645c367bacd7611cd16%2Fresources%2Fnormal%2Flogo.png%3F1693317885) [Contributors](#view-contributors) ![Shweta Joshi]() Written by Shweta Joshi Technical Content Writer [Read Bio ](https://www.selecthub.com/author/shweta-joshi/) ![Hunter Lowe]() Edited by Hunter Lowe Content Editor [Read Bio ](https://www.selecthub.com/author/hunter-lowe/) User Sentiment i ![User satisfaction level icon: great]() Based on 329 reviews: Add your rating: ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() Product Screenshots and Videos ## #15 Solutionreach is ranked #15 in the Patient Scheduling Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report. [Get the Report Now ](https://pmo.selecthub.com/request-custom-scorecard?category%5Fslug=patient-engagement-software&product%5Fslug=solutionreach&page%5Ftype=product&from%5Fcategory=415&slug=solutionreach&product%5Fname=Solutionreach&category=Patient+Scheduling+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fpatient-engagement-software%2Fsolutionreach%2F%3Ffrom%5Fcategory%3D415) ## Solutionreach Pricing Based on our most recent analysis, Solutionreach pricing starts at $400 (Monthly). [Get Price Quote](https://pmo.selecthub.com/get-product-pricing-medical/?category=Patient+Scheduling+Software&product%5Fname=Solutionreach&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fpatient-engagement-software%2Fsolutionreach%2F%3Ffrom%5Fcategory%3D415&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F5ba47c07b9b6a8f2718d94fa3f48fe9f-f211c86af4c03645c367bacd7611cd16%2Fresources%2Fnormal%2Flogo.png%3F1693317885&price=3) Price $ $ $ $ $ i Starting From $400 Pricing Model Monthly Free Trial No ## Training Resources Solutionreach is supported with the following types of training: Documentation In Person Live Online Videos Webinars ## Support The following support services are available for Solutionreach: Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ## Solutionreach Benefits and Insights Why use Solutionreach? ### Key differentiators & advantages of Solutionreach * **User Friendly:** Easy to navigate with options to use pre-set best practice recommendations or customize to cater to specific needs. * **Streamline Daily Operations:** Optimize appointment scheduling and automate communications before, during and after the appointment to reduce manual tasks. * **Fill Open Appointments:** Get complete visibility into all practitioner and specialist schedules to fill open appointments efficiently. * **Get More Patients:** Use patient feedback, social reviews and referrals to get more patients and build loyalty. * **Improve Patient Satisfaction:** Maintain regular professional communication with patients, maintain records and offer care education to build patient satisfaction. * **Integrations:** Choose from over 500 practice management (PM) and electronic health record (EHR) system integrations to cover all requirements for smooth operations. * **Mobile App:** Communicate with patients for appointment setting and sharing messages and images through a HIPAA-compliant mobile app called PatientReach mobile. ### Industry Expertise Solutionreach is used by many healthcare and medical service industry professionals and businesses. Serving specialties such as orthodontics, dental, dermatology, pediatrics, OB/GYN, optometric and more, it has thousands of users across the United States. ## Solutionreach Reviews Based on our most recent analysis, Solutionreach reviews indicate a 'great' User Satisfaction Rating of 84% based on 329 user reviews from 3 recognized software review sites. ![User satisfaction level icon: great]() 329 reviews 84% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of Solutionreach reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros * **Streamlined Communication:** Two-way texting, email, and automated reminders improve patient engagement and reduce missed appointments. * **Improved Scheduling:** Online appointment booking 24/7 saves time for both patients and staff. * **Enhanced Patient Satisfaction:** Automated surveys and feedback collection help practices identify and address patient concerns. * **Increased Efficiency:** Automated workflows and reminders reduce manual tasks and free up staff time for patient care. * **Data-Driven Insights:** Patient feedback and appointment data provide valuable insights to improve practice operations and patient care. #### Cons * **Technical Glitches:** Occasional bugs, slow loading times, or system downtime can disrupt workflows and frustrate users. * **Limited Customization:** Some users find the interface and features inflexible, with limited options to tailor the software to specific practice needs. * **Cost Concerns:** Subscription fees can be expensive for larger practices, especially those with many providers and patients. * **Integration Challenges:** Connecting Solutionreach with other healthcare systems can be complex and require technical expertise, sometimes leading to compatibility issues. * **Customer Support Inconsistencies:** Some users report slow response times, difficulty reaching knowledgeable support agents, or inconsistent resolution of issues. #### Researcher's Summary: Solutionreach user reviews paint a mixed picture. Many users praise its ease of use and effectiveness in boosting patient engagement: "It's made communication with patients much more streamlined—texting is huge for us!" However, some find the features inflexible and customization options limited, comparing it to competitors like Phreesia, which "feels more feature-rich and customizable." Technical glitches and integrations with other healthcare systems are recurring pain points. Some users report occasional system crashes and frustration with incompatible EHRs, noting, "Our scheduling software doesn't always sync smoothly with Solutionreach, which creates extra work." On the other hand, positive reviews highlight Solutionreach's automated workflows and patient feedback tools: "The automated appointment reminders have definitely reduced no-shows, and the surveys help us identify areas for improvement." Cost is a significant factor for some users, with larger practices finding it expensive compared to other options. Pricing transparency and clear breakdowns of additional fees are mentioned as areas for improvement. Overall, Solutionreach seems effective for practices prioritising communication and workflow automation, but potential users should weigh its strengths and weaknesses against competitors, considering their specific needs and technical environment. ## Key Features * **Action List:** Enhance productivity and tick-off pending tasks with a dynamic action list. Review appointment confirmations, trigger messages, respond to texts and more. * **ASAP Waitlist:** Maintain a waitlist of patients who require an early appointment. In case of cancellation, fill open appointment slots by pushing waitlist messages to patients on the list. * **Automated Appointment Reminders:** Reduce no-show rates by sending automated appointment reminders through text, email or phone, with options for patients to confirm, cancel or reschedule. Add appointment-specific details to ensure that patients come prepared and on-time. * **Automated Recare Messages:** Automate and customize reminders for preventive and follow-up care for patients with chronic conditions to build patient loyalty and increase recall revenue. * **Group Messages:** Send customized group messages to a specific set of patients with a specific diagnosis. * **Missed Appointment Messaging:** In case of missed appointments, send automated messages to patients for rescheduling. * **Marketing Campaigns:** Create and send individual emails or drip campaigns to specific sets of patients to deliver the right message to the right people at the right time. * **Net Promoter Score:** Track patient satisfaction through net promoter scores, submitted by patients after an appointment and visible on the dashboard. * **Patient Newsletters:** Maintain communication with patients between visits through personalized and customized newsletters, so that they contain information relevant to their diagnosis and treatment. * **Patient Referrals:** Set up a refer-a-friend button and link on all patient communications to facilitate referrals. * **Patient Surveys:** Send automated patient surveys after an appointment to track satisfaction levels and collect feedback on services. * **Product Notifications:** Send product notifications for patients to pick up products like contacts, glasses, supplements, cosmeceuticals and dental products. * **SR Conversations:** Stay HIPAA-compliant and facilitate real-time, two-way communication with patients. Enable landline for text messaging, track message history and prioritize messages for follow-ups. * **SR Huddle:** Create group communication channels for staff of specific patient groups to speed up communication and eliminate inefficiency or errors. * **SR Intake:** Manage and customize digital patient intake forms that patients can fill up prior to their appointment and share in advance to save time and ensure better services. * **SR Pay:** Get paid digitally and almost immediately through SR Pay by sending an electronic statement and secure payment link to patients via email and text. * **SR Smart Reviews:** Collect reviews and recommendations from satisfied patients with automated review requests and sync them to Facebook and Google to get more patients. * **SR Schedule:** Enable easy 24/7 online scheduling for patients on all channels such as website, social media pages, listing sites, texts and emails with SR Schedule. Sync existing patient data to determine if a patient is new or existing and adjust the required information to save time. * **SR Spotlight:** Identify inbound callers and get all relevant information, such as diagnosis, treatment, appointment history, balances and more by integrating SR Spotlight with the VoIP phone and practice management system. ## Approach to Common Challenges * **Missed Appointments:** Automated appointment reminders via text, email, and voice calls, with customizable timing and frequency, reduce no-shows and cancellations. * **Limited Patient Engagement:** Two-way text messaging enables convenient communication between providers and patients, fostering ongoing engagement and addressing questions or concerns promptly. * **Inefficient Scheduling and Follow-ups:** Online appointment scheduling allows patients to book appointments 24/7, reducing administrative workload and streamlining the process. Automated follow-ups after appointments encourage adherence to treatment plans and promote preventive care. * **Lack of Patient Feedback:** Customizable patient surveys gather feedback on experiences and satisfaction levels, providing valuable insights for improving services and patient-centered care. * **Manual Data Entry and Tasks:** Automated workflows for tasks like appointment reminders, confirmations, and feedback collection reduce manual work and free up staff time for more patient-focused activities. ## Cost Of Ownership Frequently asked questions regarding Solutionreach pricing include: * **Q: How is Solutionreach priced, and what factors influence the cost?** A: Solutionreach uses a subscription-based pricing model, with fees typically varying based on the number of providers and active patients within your practice. Additional features or services, such as automated reputation management or text-to-pay capabilities, might also impact the cost. * **Q: What's the typical price range for Solutionreach?** A: While exact pricing can vary, expect monthly fees to range between $400 and $800 for smaller practices with a few providers. Larger organizations with more providers and patients can see monthly costs reach $1,500 or higher. Annual payment options are often available, potentially offering discounts. * **Q: Are there any hidden fees or costs to consider with Solutionreach?** A: While the subscription fees cover core features, certain add-ons or integrations with third-party systems might incur additional charges. It's essential to clarify any potential extra costs during the contracting process to ensure clarity in budgeting. ## Limitations These limitations are current as of the writing of this review: * It is expensive. * Customer support is disappointing. * Newsletters are difficult to create. * Forms and patient info do not sync automatically with EHR systems. ## Suite Support Solutionreach offers 24/7 support to its users through community and ticket submission. Phone and live online chat are available during business hours – from Monday to Friday, between 6:00 a.m. to 5:00 p.m. (Mountain Time). _mail\_outline_Email: Support email is hidden behind customer login. _phone_Phone: Support phone numbers are hidden behind customer login. _school_Training: Training is offered via documentation, videos, walkthroughs and webinars. In-person training and implementation support can also be requested. _local\_offer_Tickets: Users can submit a ticket via email or ticketing portal after logging into their account. Tickets are responded to in priority order. ## FAQ Frequently asked questions regarding Solutionreach include: * **Q: How easy is it to set up and use Solutionreach?** A: Solutionreach is generally considered user-friendly, with an intuitive interface and guided setup process. The company offers training resources and support to assist with implementation and onboarding. * **Q: How does Solutionreach integrate with other healthcare systems?** A: Solutionreach offers integrations with various electronic health records (EHRs), practice management systems, and other healthcare software. The level of integration and data exchange can vary, so it's essential to confirm compatibility with your specific systems. * **Q: What kind of support does Solutionreach provide?** A: Solutionreach offers support through various channels, including online resources, phone, email, and live chat. The quality and responsiveness of support can vary based on user experiences, so it's worth checking recent reviews and feedback. * **Q: How effective is Solutionreach in reducing no-shows and cancellations?** A: Solutionreach's automated appointment reminders have demonstrated effectiveness in reducing no-shows and cancellations in various healthcare settings. The company often cites statistics indicating a 20-30% reduction in missed appointments. * **Q: Can Solutionreach help with patient satisfaction and reviews?** A: Yes, Solutionreach offers features to streamline patient feedback collection and online review management. This can help practices gather valuable insights to improve patient satisfaction and address any concerns proactively. * **Q: How does Solutionreach protect patient data privacy and security?** A: Solutionreach adheres to HIPAA compliance standards to safeguard patient data privacy and security. It employs measures such as encryption, access controls, and regular security audits to protect sensitive information. * **Q: What are some alternatives to Solutionreach that I should consider?** A: Several other patient engagement software solutions exist, each with its strengths and weaknesses. Comparable options include Phreesia, Luma Health, and PatientPop. It's recommended to compare features, pricing, and user reviews to find the best fit for your practice. ![Banner of Pricing guide for Solutionreach]() ## Pricing & Cost Details Includes Price/User and Minimum Commitment Terms for Solutionreach See Solutionreach Pricing Details ## Compare Patient Scheduling Software These are the top products most often compared. Generating Scorecard... Compare to Solutionreach You can choose 4 products to compare [ Tebra Patient Experience ](https://www.selecthub.com/p/patient-scheduling-software/tebra-patient-experience/) [ DrChrono ](https://www.selecthub.com/p/medical-software/drchrono/) [ AdvancedMD ](https://www.selecthub.com/p/medical-software/advancedmd/) [ eClinicalWorks ](https://www.selecthub.com/p/ehr-software/eclinicalworks/) [ RXNT ](https://www.selecthub.com/p/medical-practice-management-software/rxnt/) [ Qualifacts InSync ](https://www.selecthub.com/p/mental-health-software/insync/) [ Mend ](https://www.selecthub.com/p/mental-health-software/mend/) [ SimplePractice ](https://www.selecthub.com/p/medical-practice-management-software/simplepractice/) [ Ensora Mental Health ](https://www.selecthub.com/p/mental-health-software/ensora-mental-health/) [ Zanda ](https://www.selecthub.com/p/medical-practice-management-software/zanda/) Generating Scorecard... Compare to Solutionreach ## Head-to-Head Comparison ![Solutionreach Software Tool]() vs * [BeeHealthy](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-beehealthy/) * [C3LX](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-c3lx/) * [CipherHealth](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-cipherhealth/) * [Connexall](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-connexall/) * [CORTICO](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-cortico/) * [Demandforce](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-demandforce/) * [Doctolib Pro](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-doctolib-pro/) * [DoctorConnect](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-doctorconnect/) * [EnableMyPractice](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-enablemypractice/) * [FollowMyHealth](https://www.selecthub.com/patient-engagement-software/followmyhealth-vs-solutionreach/) * [Hello Health](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-hello-health/) * [InteliChart](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-intelichart/) * [Klara](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-klara/) * [Liine](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-liine/) * [Luma Health](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-luma-health/) * [Lumeon](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-lumeon/) * [Mediktor](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-mediktor/) * [MyChart](https://www.selecthub.com/patient-engagement-software/mychart-vs-solutionreach/) * [NexHealth](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-nexhealth/) * [Phreesia](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-phreesia/) * [Prevounce](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-prevounce/) * [Qure4u](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-qure4u/) * [Relatient](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-relatient/) * [Rhinogram](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-rhinogram/) * [samedi](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-samedi-com/) * [Semble](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-semble/) * [Signant Health](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-signant-health/) * [Vital Interaction](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-vital-interaction/) * [WellSky Scheduling](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-wellsky-scheduling/) ## Pricing for Patient Scheduling Software ![Banner of Pricing guide for Patient Scheduling Software]() ## Similar Products Here are the most similar products to Solutionreach. [ samedi ](https://www.selecthub.com/p/patient-scheduling-software/samedi-com/) [ Tebra Patient Experience ](https://www.selecthub.com/p/patient-scheduling-software/tebra-patient-experience/) [ PreferredMD ](https://www.selecthub.com/p/patient-scheduling-software/preferredmd/) [ cliniCONNECTS ](https://www.selecthub.com/p/patient-scheduling-software/cliniconnects/) [ Doctolib Pro ](https://www.selecthub.com/p/patient-scheduling-software/doctolib-pro/) [ DoctorConnect ](https://www.selecthub.com/p/patient-scheduling-software/doctorconnect/) [ Liine ](https://www.selecthub.com/p/patient-scheduling-software/liine/) [ WellSky Scheduling ](https://www.selecthub.com/p/patient-scheduling-software/wellsky-scheduling/) ## About the Contributors The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content. [ ](https://www.selecthub.com/author/shweta-joshi/) Written by [Shweta Joshi](https://www.selecthub.com/author/shweta-joshi/) Technical Content Writer Shweta Joshi is a Market Analyst at SelectHub. She writes content for Warehouse Management, Distribution and CRM. In her free time, she pursues her myriad interests in reading, writing, sketching, traveling, learning about new languages, cultures and cuisines, and occasionally playing the uke completely out of tune. [See Full Bio](https://www.selecthub.com/author/shweta-joshi/) [ ](https://www.selecthub.com/author/hunter-lowe/) Edited by [Hunter Lowe](https://www.selecthub.com/author/hunter-lowe/) Content Editor Hunter Lowe is a Content Editor, Writer and Market Analyst at SelectHub. His team covers categories that range from ERP and business intelligence to transportation and supply chain management. Hunter is an avid reader and Dungeons and Dragons addict who studied English and Creative Writing through college. In his free time, you'll likely find him devising new dungeons for his players to explore, checking out the latest video games, writing his next horror story or running around with his daughter. [See Full Bio](https://www.selecthub.com/author/hunter-lowe/) Your review has been submitted and should be visible within 24 hours. Review Title Pros Cons Overall feedback Your name Your job title Industry [Choose your main industry ](javascript:void%28%29) * [Accounting / CPA](javascript:void%28%29) * [Advertising](javascript:void%28%29) * [Aerospace & Defense](javascript:void%28%29) * [Agriculture](javascript:void%28%29) * [Apparel](javascript:void%28%29) * [Architecture](javascript:void%28%29) * [Auto Dealership](javascript:void%28%29) * [Automotive](javascript:void%28%29) * [Banking & Financial Services](javascript:void%28%29) * [Banking & Mortgage](javascript:void%28%29) * [Chemicals](javascript:void%28%29) * [Construction & Engineering](javascript:void%28%29) * [Construction / Contracting](javascript:void%28%29) * [Consulting](javascript:void%28%29) * [Consumer Products](javascript:void%28%29) * [Distribution](javascript:void%28%29) * [E-commerce](javascript:void%28%29) * [Education](javascript:void%28%29) * [Electronics](javascript:void%28%29) * [Energy & Utilities](javascript:void%28%29) * [Federal Government](javascript:void%28%29) * [Field Maintenance](javascript:void%28%29) * [Food & Beverage](javascript:void%28%29) * [Healthcare / Social Services](javascript:void%28%29) * [Hospitality / Gaming / Travel](javascript:void%28%29) * [Human Resources](javascript:void%28%29) * [Industrial Machinery](javascript:void%28%29) * [Information Technology & High Tech](javascript:void%28%29) * [Insurance](javascript:void%28%29) * [Legal](javascript:void%28%29) * [Maintenance / Field Service](javascript:void%28%29) * [Manufacturing](javascript:void%28%29) * [Marketing Services](javascript:void%28%29) * [Media & Communications / Entertainment](javascript:void%28%29) * [Mill Products](javascript:void%28%29) * [Mining / Metals](javascript:void%28%29) * [Mortgage](javascript:void%28%29) * [Non-Profit](javascript:void%28%29) * [Not Available](javascript:void%28%29) * [Oil & Gas](javascript:void%28%29) * [Other](javascript:void%28%29) * [Other Services](javascript:void%28%29) * [Payroll Provider](javascript:void%28%29) * [Pharmaceuticals](javascript:void%28%29) * [Professional Employer Organization](javascript:void%28%29) * [Professional Services](javascript:void%28%29) * [Property Management](javascript:void%28%29) * [Public Sector](javascript:void%28%29) * [Real Estate](javascript:void%28%29) * [Recruiting Agency](javascript:void%28%29) * [Religious Institutions](javascript:void%28%29) * [Retail](javascript:void%28%29) * [Sales & Marketing](javascript:void%28%29) * [Semiconductors](javascript:void%28%29) * [Software / IT](javascript:void%28%29) * [Sports and Recreation](javascript:void%28%29) * [Staffing Agency](javascript:void%28%29) * [State & Local Government](javascript:void%28%29) * [Telecommunications](javascript:void%28%29) * [Third-Party Administrator](javascript:void%28%29) * [Transportation & Logistics](javascript:void%28%29) * [Wholesale Distribution](javascript:void%28%29) Company Size [Choose your company size ](javascript:void%28%29) * [1 employee](javascript:void%28%29) * [2 to 9 employees](javascript:void%28%29) * [10 - 19 employees](javascript:void%28%29) * [20 - 49 employees](javascript:void%28%29) * [50 - 99 employees](javascript:void%28%29) * [100 - 499 employee](javascript:void%28%29) * [500 - 999 employees](javascript:void%28%29) * [1,000 - 2,499 employees](javascript:void%28%29) * [2,500 - 4,999 employees](javascript:void%28%29) * [5,000 - 9,999 employees](javascript:void%28%29) * [10,000 - 24,999 employees](javascript:void%28%29) * [25,000 - 49,999 employees](javascript:void%28%29) * [50,000 + employees](javascript:void%28%29) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Medical Practice Management", "item": "https://www.selecthub.com/category/medical-practice-management/" }, { "@type": "ListItem", "position": 3, "name": "Patient Engagement Software", "item": "https://www.selecthub.com/c/patient-engagement-software/" }, { "@type": "ListItem", "position": 4, "name": "Solutionreach" } ] } { "@context": "http://schema.org", "@type": "SoftwareApplication", "name": "Solutionreach", "description": " Solutionreach is a cloud-based patient engagement software designed to enhance communication and streamline workflows between healthcare providers and patients. It's well-suited for healthcare organizations of various sizes, from independent practices to large enterprises. Key benefits include improved patient communication, appointment scheduling, automated reminders, and patient feedback collection. Popular features include two-way text messaging, online appointment scheduling, automated appointment reminders, and patient surveys. In terms of patient engagement, users often praise Solutionreach for its ease of use, comprehensive features, and ability to reduce no-shows and cancellations. Pricing is typically subscription-based, with fees varying based on the number of providers and patients. Monthly and annual payment options are usually available. Pros Easy to use Versatile features Reduces no-shows Improves communication Streamlines workflows Cons Occasional technical glitches Customer support could be better Limited customization options Can be expensive for large practices Integrations with other systems can be challenging ", "review": { "@type": "Review","reviewRating": { "@type": "Rating", "ratingValue": 64, "bestRating": 100 }, "author": { "@type": "Person", "name": "Shweta Joshi", "reviewBody": "Solutionreach user reviews paint a mixed picture. Many users praise its ease of use and effectiveness in boosting patient engagement: \"It's made communication with patients much more streamlined—texting is huge for us!\" However, some find the features inflexible and customization options limited, comparing it to competitors like Phreesia, which \"feels more feature-rich and customizable.\" Technical glitches and integrations with other healthcare systems are recurring pain points. Some users report occasional system crashes and frustration with incompatible EHRs, noting, \"Our scheduling software doesn't always sync smoothly with Solutionreach, which creates extra work.\" On the other hand, positive reviews highlight Solutionreach's automated workflows and patient feedback tools: \"The automated appointment reminders have definitely reduced no-shows, and the surveys help us identify areas for improvement.\" Cost is a significant factor for some users, with larger practices finding it expensive compared to other options. Pricing transparency and clear breakdowns of additional fees are mentioned as areas for improvement. Overall, Solutionreach seems effective for practices prioritising communication and workflow automation, but potential users should weigh its strengths and weaknesses against competitors, considering their specific needs and technical environment." } }, "image": "https://cdn.selecthub.com/products/5ba47c07b9b6a8f2718d94fa3f48fe9f-f211c86af4c03645c367bacd7611cd16/resources/normal/logo.png?1693317885", "aggregateRating": { "@type": "AggregateRating", "ratingValue": "84", "bestRating": "100", "worstRating": "1", "ratingCount": "329" }, "offers": { "@type": "Offer", "priceSpecification": { "@type": "priceSpecification", "price": "400", "priceCurrency": "USD" } }, "positiveNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Streamlined Communication: Two-way texting, email, and automated reminders improve patient engagement and reduce missed appointments." }, { "@type": "ListItem", "position": 2, "name": "Improved Scheduling: Online appointment booking 24/7 saves time for both patients and staff." }, { "@type": "ListItem", "position": 3, "name": "Enhanced Patient Satisfaction: Automated surveys and feedback collection help practices identify and address patient concerns." } ] }, "negativeNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Technical Glitches: Occasional bugs, slow loading times, or system downtime can disrupt workflows and frustrate users." }, { "@type": "ListItem", "position": 2, "name": "Limited Customization: Some users find the interface and features inflexible, with limited options to tailor the software to specific practice needs." }, { "@type": "ListItem", "position": 3, "name": "Cost Concerns: Subscription fees can be expensive for larger practices, especially those with many providers and patients." } ] }, "applicationCategory": "Patient Scheduling Software" } ```