[Home](https://www.selecthub.com/) \> [Medical Practice Management](https://www.selecthub.com/category/medical-practice-management/) \> [Patient Engagement Software](https://www.selecthub.com/c/patient-engagement-software/) \> Klara Categories: * [Patient Engagement Software](https://www.selecthub.com/c/patient-engagement-software/) * [Medical Practice Management Software](https://www.selecthub.com/c/medical-practice-management-software/) * [Medical Software](https://www.selecthub.com/c/medical-software/) * [Patient Scheduling Software](https://www.selecthub.com/c/patient-scheduling-software/) * [Telehealth Platforms](https://www.selecthub.com/c/telehealth-platforms/) * [Telemedicine Software](https://www.selecthub.com/c/telemedicine-software/) * [...](#) ## What Is Klara? **Industry Specialties:** All medical specialties except billing services, chiropractic, correctional health, emergency medicine, hospitals, mental & behavioral health, occupational health, physical therapy/rehab, psychiatry, psychology/therapy, substance abuse and urgent care Klara is a HIPAA-compliant online care platform that simplifies communication between practices and patients without losing track of patient data. Healthcare professionals can provide patient support via secure messaging and video calls while saving numerous calls about prescriptions, scheduling and lab results. Its iOS and Android-compatible mobile app enables patients, team members and external providers to connect in real time. They can send messages, share documents and photos, fill out forms and more. Based on user reviews, it offers excellent communication features, easy customizations and a user-friendly interface. To explore other popular solutions that Klara offers, visit our [Klara company page](https://www.selecthub.com/company/klara-software/). PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=Patient+Engagement+Software&product%5Fname=Klara&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fpatient-engagement-software%2Fklara%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fe698959e9b93e4de823526327ffed84a-042cdec9da26c07aa9ea5e367c46ed9a%2Fresources%2Fnormal%2Flogo.webp%3F1747943848) [Contributors](#view-contributors) ![Ishani Vats]() Written by Ishani Vats Technical Content Writer [Read Bio ](https://www.selecthub.com/author/ishani-vats/) ![Dianna Dragonetti]() Edited by Dianna Dragonetti Content Editor [Read Bio ](https://www.selecthub.com/author/dianna-dragonetti/) User Sentiment i ![User satisfaction level icon: excellent]() Based on 63 reviews: Add your rating: ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() Product Screenshots and Videos ## #10 Klara is ranked #10 on the top 10 Patient Engagement Software leaderboard based on a comprehensive analysis performed by SelectHub research analysts. Compare the leaders with our In-Depth Report. [Get the Report Now ](https://pmo.selecthub.com/request-custom-scorecard?category%5Fslug=patient-engagement-software&product%5Fslug=klara&page%5Ftype=product&slug=klara&product%5Fname=Klara&category=Patient+Engagement+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fpatient-engagement-software%2Fklara%2F) ## Klara Pricing Based on our most recent analysis, Klara pricing starts at $12 (Per User, Monthly). [Get Price Quote](https://pmo.selecthub.com/get-product-pricing-medical/?category=Patient+Engagement+Software&product%5Fname=Klara&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fpatient-engagement-software%2Fklara%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fe698959e9b93e4de823526327ffed84a-042cdec9da26c07aa9ea5e367c46ed9a%2Fresources%2Fnormal%2Flogo.webp%3F1747943848&price=2) Price $ $ $ $ $ i Starting From $12 Pricing Model Per User, Monthly Free Trial No ## Training Resources Klara is supported with the following types of training: Documentation In Person Live Online Videos Webinars ## Support The following support services are available for Klara: Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ## Klara Benefits and Insights Why use Klara? ### Key differentiators & advantages of Klara * **Improve Care Delivery:** Set up video calls and provide real-time care no matter where patients are. Keep physician notes and patient charts close to giving accurate diagnoses. * **Digitize Patient Intakes:** Digitally acquire patient intake forms and check insurance eligibility. Allow them to fill pre-visit forms before appointments to reduce time spent on administrative tasks and increase operational efficiency. * **Increase Health Care Access:** Offers an iOS and Android-compatible mobile app with an intuitive interface and features like geolocation, in-app messaging, contactless payments and more. This helps improve patient engagement, automates communication and expands reach. * **Simplify Communication:** Encourage patients to approach physicians and clinical staff with questions through secure messages. Allow them to exchange messages with providers during phone calls to reduce call volume and back-and-forth calls. * **Centralize Messaging:** Create shared department inboxes to avoid communication gaps and keep patients and colleagues informed. Help team members access relevant patient information and collaborate on patient care from a single conversation. * **Provide Post-Visit Care:** Send follow-up text messages to scale post-visit care. Share links with personalized instructions, ask how patients are feeling or if they have questions and more to improve their healthcare experience. * **Reduce Workload:** Use personalized message templates to save staff from typing the same response many times and resolve patient inquiries faster. ### Industry Expertise Klara is suitable for a wide range of medical practices. Specialties include, but aren't limited to, anesthesiology, cardiology, dermatology, general medicine, home health, lab testing, radiology and imaging, OB-GYN and pediatrics. ## Klara Reviews Based on our most recent analysis, Klara reviews indicate a 'excellent' User Satisfaction Rating of 93% based on 63 user reviews from 2 recognized software review sites. ![User satisfaction level icon: excellent]() 63 reviews 93% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of Klara reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros * **Ease of Use:** According to 90% of users who reviewed this aspect, the platform has an accessible interface and is easy to use. * **Communication:** About 80% of users who mentioned this feature said the platform facilitates timely and efficient communication. #### Cons * **Customer Service:** Customer support options are limited and reps are unresponsive, according to 65% of users. * **Integration:** 60% of users who reviewed this component reported difficulties with the EHR integration. #### Researcher's Summary: Klara’s telemedicine solution is designed to streamline virtual care delivery. The user-friendly and customizable interface offers various features, such as mobile access, appointment reminders, video consultations and online patient intakes. Some user reviews mentioned that the customer service is not very responsive or helpful and requested improvements to third-party integrations. Overall, users appreciate Klara's capabilities, especially its ability to facilitate communication between healthcare providers and patients. ## Key Features * **Consultation Requests:** Allow patients to schedule appointments through mobile phones, tablets or laptops. Enable them to fill out insurance information and consent forms, provide reasons for visits and initiate conversations using web chat. * **Appointment Reminders:** Send automated appointment reminders to patients through emails or SMS. Personalize reminders with details like your address, parking instructions and landmarks. * **Physician Scheduling:** Allow physicians to confirm, cancel or reschedule appointments. * **No-Show Engagement:** Send a message to patients who miss appointments, and allow them to reschedule based on the provider’s availability through a phone link. * **EHR Integration:** Export relevant patient messages into your EHR to keep records updated and accurate. Connect with popular apps like Athenahealth, Veradigm, Nextech, Centricity and more. * **Photo Capture Tool:** Use the photo capture tool on the mobile app to document symptoms, record ID or insurance card information, or record evidence of an appointment for claiming insurance. * **Video Visits:** Send links to patients through SMS text messaging and enable access to video appointments without a login. Automated appointment messages include links to join, video visit consent forms and more. Share lab reports, educational documents, x-rays and important forms. * **File Transfer:** Allow providers to capture and add notes, screenshots, forms, photos, documents and videos during a visit to the patient chart, or share them electronically via the portal or email. * **Messaging:** Allow patients to initiate conversations through two-way messaging. Read messages, review chat histories and send quick, personalized responses. Access patient calls, texts, voicemails and web chat centrally. * **Message Routing:** Use AI-powered message identification to automatically route messages or manually assign them to the relevant team members. * **Voicemail-To-Text:** Automatically transcribe voicemails to help staff members check only relevant messages and respond to patients quickly. * **Virtual Waiting Room:** Allow patients to accept session invitations, fill out intake forms, review consents, make payments and wait for physicians to join in virtual appointments. Add or invite other care providers into a video session for specialist support. * **Specialist Referral Services:** Offer various referral services to telehealth specialists, such as teledermatology, telecardiology, teleradiology, and abuse evaluations. * **Patient Feedback:** Send post-appointment satisfaction surveys and collect online reviews to gather patient feedback and understand their experience. * **Follow-Up:** Provide post-visit care instructions and ask how a patient is feeling. Inform patients of a follow-up and deliver as promised. ## Approach to Common Challenges * **Conducting Online Examinations:** Klara facilitates secure messaging and file sharing, allowing doctors to gather information and monitor patients remotely. * **Maintaining Data Security and Privacy:** Klara protects sensitive medical information during online consultations through security features like HIPAA-compliant messaging and end-to-end encryption. * **Automating Workflows:** Klara automates tasks like appointment scheduling and follow-ups, freeing up doctors' time to focus on consultations. It lets you customize messages with patient names and appointment details to send personalized reminders, and allows them to quickly reschedule missed appointments directly from their phone. * **Expediting Services:** ??Klara's intelligent message routing gets patients the answers they need, faster. It automatically routes inquiries to the right staff member based on urgency, topic or patient history. ## Cost of Ownership Frequently asked questions regarding Klara’s pricing include: **Q. How much does Klara cost?** A. Pricing information for Klara isn’t mentioned on its official website. **Q. Does Klara offer a free trial?** A. The official website doesn’t mention a free trial. **Q. Does Klara charge a flat fee or usage-based charges?** A. You can contact the vendor for information on pricing. **Q. Does Klara offer discounts?** A. Discounts aren’t mentioned on Klara’s official website. **Q. Does Klara offer a demo?** A. Yes, you can fill out a form to request a free, 30-minute demo of the Klara platform. ## Limitations At the time of this review, these are the limitations according to user feedback: * Provides a steep learning curve. * Doesn’t offer a clinician directory. * Doesn’t offer prescription functionality. * Lacks billing features such as eligibility verification and rules-based claim validation. ## FAQs Frequently asked questions regarding Klara include: **Q. Is Klara secure?** A. Yes, Klara is HIPAA-compliant, which means it meets strict federal regulations to protect your private medical information. **Q. Does Klara integrate with EHR systems?** A. Yes, Klara integrates with EHR systems. **Q. Do I need any special equipment to use Klara?** A. No, you don’t need any special equipment to use Klara. You can access the software through a web browser on your computer, tablet or smartphone with a camera and microphone. **Q. What types of appointments are suitable for Klara?** A. Klara is suitable for a wide range of appointments. You can check with your patients on a case-by-case basis to determine if a virtual consultation is appropriate. ## Compare Patient Engagement Software These are the top products most often compared. Generating Scorecard... Compare to Klara You can choose 4 products to compare [ Tebra Patient Experience ](https://www.selecthub.com/p/patient-scheduling-software/tebra-patient-experience/) [ Luma Health ](https://www.selecthub.com/p/patient-engagement-software/luma-health/) [ Solutionreach ](https://www.selecthub.com/p/patient-engagement-software/solutionreach/) [ a†heηaOne ](https://www.selecthub.com/p/ehr-software/athenaone/) [ FollowMyHealth ](https://www.selecthub.com/p/patient-engagement-software/followmyhealth/) [ NextGen Enterprise ](https://www.selecthub.com/p/ehr-software/nextgen-enterprise/) [ MyChart ](https://www.selecthub.com/p/patient-engagement-software/mychart/) [ CipherHealth ](https://www.selecthub.com/p/patient-engagement-software/cipherhealth/) [ Phreesia ](https://www.selecthub.com/p/patient-engagement-software/phreesia/) Generating Scorecard... Compare to Klara ## Head-to-Head Comparison ![Klara Software Tool]() vs * [BeeHealthy](https://www.selecthub.com/patient-engagement-software/klara-vs-beehealthy/) * [C3LX](https://www.selecthub.com/patient-engagement-software/klara-vs-c3lx/) * [CipherHealth](https://www.selecthub.com/patient-engagement-software/klara-vs-cipherhealth/) * [Connexall](https://www.selecthub.com/patient-engagement-software/klara-vs-connexall/) * [CORTICO](https://www.selecthub.com/patient-engagement-software/klara-vs-cortico/) * [Demandforce](https://www.selecthub.com/patient-engagement-software/demandforce-vs-klara/) * [Doctolib Pro](https://www.selecthub.com/patient-engagement-software/klara-vs-doctolib-pro/) * [DoctorConnect](https://www.selecthub.com/patient-engagement-software/klara-vs-doctorconnect/) * [EnableMyPractice](https://www.selecthub.com/patient-engagement-software/klara-vs-enablemypractice/) * [FollowMyHealth](https://www.selecthub.com/patient-engagement-software/followmyhealth-vs-klara/) * [Hello Health](https://www.selecthub.com/patient-engagement-software/klara-vs-hello-health/) * [InteliChart](https://www.selecthub.com/patient-engagement-software/klara-vs-intelichart/) * [Liine](https://www.selecthub.com/patient-engagement-software/klara-vs-liine/) * [Luma Health](https://www.selecthub.com/patient-engagement-software/klara-vs-luma-health/) * [Lumeon](https://www.selecthub.com/patient-engagement-software/klara-vs-lumeon/) * [Mediktor](https://www.selecthub.com/patient-engagement-software/klara-vs-mediktor/) * [MyChart](https://www.selecthub.com/patient-engagement-software/mychart-vs-klara/) * [NexHealth](https://www.selecthub.com/patient-engagement-software/nexhealth-vs-klara/) * [Phreesia](https://www.selecthub.com/patient-engagement-software/klara-vs-phreesia/) * [Prevounce](https://www.selecthub.com/patient-engagement-software/klara-vs-prevounce/) * [Qure4u](https://www.selecthub.com/patient-engagement-software/klara-vs-qure4u/) * [Relatient](https://www.selecthub.com/patient-engagement-software/klara-vs-relatient/) * [Rhinogram](https://www.selecthub.com/patient-engagement-software/klara-vs-rhinogram/) * [samedi](https://www.selecthub.com/patient-engagement-software/klara-vs-samedi-com/) * [Semble](https://www.selecthub.com/patient-engagement-software/klara-vs-semble/) * [Signant Health](https://www.selecthub.com/patient-engagement-software/klara-vs-signant-health/) * [Solutionreach](https://www.selecthub.com/patient-engagement-software/solutionreach-vs-klara/) * [Vital Interaction](https://www.selecthub.com/patient-engagement-software/klara-vs-vital-interaction/) * [WellSky Scheduling](https://www.selecthub.com/patient-engagement-software/klara-vs-wellsky-scheduling/) ## Awards SelectHub research analysts have evaluated Klara and concluded it earns best-in-class honors for Platform Capabilities and Schedule Management. Klara stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]() ![Platform Capabilities Award]() ![Schedule Management Award]() ## Testimonials Klara has been a game-changer! I have two staff members who no longer have to focus on appointment prep full-time. Now we leverage Klara’s technology, and things are much more efficient! I am making better use of our precious human resources. \- Fran Saperstein Chief Operating Officer and Practice Manager at Center for Complex Neurology Klara helped change the atmosphere in our office from stressful and frustrating, to a peaceful environment. We are no longer tied up on the phone, and have more time to help patients in the office. \- Carol Hoppe Business Manager at Medical Pain and Spine Care of Indiana Klara has allowed our nursing staff to reply to patients much quicker. It’s been a less stressful environment and everyone is now leaving the office for the day on time. \- Chris McGonnell MD at Forest Lane Pediatrics Klara’s automated pre-appointment messages and after-hour replies have greatly reduced miscommunication and phone tag for our staff. \- Irene Papaconstadopoulos MD FAAP at CHAMPS Pediatrics Klara has helped consolidate all patient outreach, from scheduling to appointment follow-ups, into one, easy-to-use platform. \- Leticia Legre Supervisor of Operations at Rapaport Dermatology Klara has the ability to be completely adaptive to how we want to communicate with our patients. One of the reasons why we chose Klara was for the messaging functionality. For example, patients can text us to schedule appointments, and our nurses can easily message back so the patient doesn't have to call the office. It allows a great workflow in our office, and our patients appreciate the convenience. \- Kallie Burgardt Practice Administrator at Salina Ortho The fully customized, automated appointment reminders and appointment follow-up messaging has really helped our patients arrive prepared for their appointments and feel supported after any aesthetic or surgical treatments. \- Joe Atzenbeck, LT, USN (Ret.), MHA, Chief Executive Officer and Clinic Administrator at The Clinic for Dermatology & Wellness, LLC Klara has exceeded all expectations and eliminated the need for paper forms, reduced no-shows and cancellations, and made it easier for our staff and providers to communicate via a secure platform. \- Jennie Carruth PA at Carolina Skin Surgery Center We chose Klara because it doesn’t require our patients to create an account or remember log-in credentials – creating seamless communication. \- Keith Gillette IT Manager at OB/GYN Associates of Erie Klara streamlines communication amongst the whole team. Patients feel like they have a direct line of communication to the practice staff & don’t have to tell their story more than once. \- Carisa Champion DO at Cosmetic Surgery Affiliates ## Product Case Studies [ pdf Forest Lane Pediatrics ](https://cdn.selecthub.com/product%5Fcase%5Fstudies/573/study.pdf?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAJBPSG65OJTMJV3TQ%2F20260724%2Fus-east-1%2Fs3%2Faws4%5Frequest&X-Amz-Date=20260724T040228Z&X-Amz-Expires=604800&X-Amz-SignedHeaders=host&X-Amz-Signature=23191c217789689f65fba01f38d7ccbcc4d16f80c48a883be18406694f5972ad) [ pdf Center for Complex Neurology ](https://cdn.selecthub.com/product%5Fcase%5Fstudies/574/study.pdf?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAJBPSG65OJTMJV3TQ%2F20260724%2Fus-east-1%2Fs3%2Faws4%5Frequest&X-Amz-Date=20260724T040228Z&X-Amz-Expires=604800&X-Amz-SignedHeaders=host&X-Amz-Signature=d8dc4ed0991b85884826756afd063e71021bdab9f22723e8c78b57e888174384) [ pdf OB/GYN Associates of Erie ](https://cdn.selecthub.com/product%5Fcase%5Fstudies/575/study.pdf?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAJBPSG65OJTMJV3TQ%2F20260724%2Fus-east-1%2Fs3%2Faws4%5Frequest&X-Amz-Date=20260724T040228Z&X-Amz-Expires=604800&X-Amz-SignedHeaders=host&X-Amz-Signature=7095c0ee1019f128244fb7496ed9ada980138ca9814be8edcdcf5db0f5c6d13a) ## Similar Products Here are the most similar products to Klara. [ Mediktor ](https://www.selecthub.com/p/patient-engagement-software/mediktor/) [ Cliniconex ](https://www.selecthub.com/p/patient-engagement-software/cliniconex/) [ Relatient ](https://www.selecthub.com/p/patient-engagement-software/relatient/) [ FollowMyHealth ](https://www.selecthub.com/p/patient-engagement-software/followmyhealth/) [ MyChart ](https://www.selecthub.com/p/patient-engagement-software/mychart/) [ Inclusive ](https://www.selecthub.com/p/patient-engagement-software/inclusive-health/) [ Peerlogic ](https://www.selecthub.com/p/patient-engagement-software/peerlogic/) [ CipherRounds ](https://www.selecthub.com/p/patient-engagement-software/cipherrounds/) [ CareCloud Breeze ](https://www.selecthub.com/p/patient-engagement-software/carecloud-breeze/) [ Bridge Interact ](https://www.selecthub.com/p/patient-engagement-software/bridge-interact/) A note from Klara Technologies At Klara, we know that patient expectations are evolving. At the same time, many medical professionals are feeling burned out or overwhelmed by mundane tasks that keep them away from what really matters: providing high-quality patient care. That's why Klara was founded in 2013 with a mission to transform healthcare communication so that every patient can receive great care. With Klara, enhancing the patient journey is as easy as texting. Our patient engagement platform can help your practice consolidate multiple patient outreach tools into one, intuitive platform. Additionally, Klara can automate key touchpoints throughout the patient journey. The result? You can start spending more time with patients, and less time trying to reach them. Join us in revolutionizing the healthcare experience and start getting back to doing what you love — providing a quality experience for your patients. Always here to help, The Klara team \- Jamie Mallinger, General Manager, Klara ## About the Contributors The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content. [ ](https://www.selecthub.com/author/ishani-vats/) Written by [Ishani Vats](https://www.selecthub.com/author/ishani-vats/) Technical Content Writer Ishani is a Technical Content Writer at SelectHub who covers LMS, workforce management, telemedicine and POS. She holds a master’s degree in Journalism and is passionate about translating complex technical concepts into engaging and accessible content for readers. Along with keeping the professional spirit hydrated, she likes petting dogs, looking up random facts and listening to any Lumineers song on repeat. [See Full Bio](https://www.selecthub.com/author/ishani-vats/) [ ](https://www.selecthub.com/author/dianna-dragonetti/) Edited by [Dianna Dragonetti](https://www.selecthub.com/author/dianna-dragonetti/) Content Editor As an editor, Dianna Dragonetti leads a team of five writers in writing about a variety of software, with an emphasis on how these tools empower businesses. Categories include accounting, learning management systems, content management systems, supply chain management, and electronic data interchange. [See Full Bio](https://www.selecthub.com/author/dianna-dragonetti/) Your review has been submitted and should be visible within 24 hours. Review Title Pros Cons Overall feedback Your name Your job title Industry [Choose your main industry ](javascript:void%28%29) * [Accounting / CPA](javascript:void%28%29) * [Advertising](javascript:void%28%29) * [Aerospace & Defense](javascript:void%28%29) * [Agriculture](javascript:void%28%29) * [Apparel](javascript:void%28%29) * [Architecture](javascript:void%28%29) * [Auto Dealership](javascript:void%28%29) * [Automotive](javascript:void%28%29) * [Banking & Financial Services](javascript:void%28%29) * [Banking & Mortgage](javascript:void%28%29) * [Chemicals](javascript:void%28%29) * [Construction & Engineering](javascript:void%28%29) * [Construction / Contracting](javascript:void%28%29) * [Consulting](javascript:void%28%29) * [Consumer Products](javascript:void%28%29) * [Distribution](javascript:void%28%29) * [E-commerce](javascript:void%28%29) * [Education](javascript:void%28%29) * [Electronics](javascript:void%28%29) * [Energy & Utilities](javascript:void%28%29) * [Federal Government](javascript:void%28%29) * [Field Maintenance](javascript:void%28%29) * [Food & Beverage](javascript:void%28%29) * [Healthcare / Social Services](javascript:void%28%29) * [Hospitality / Gaming / Travel](javascript:void%28%29) * [Human Resources](javascript:void%28%29) * [Industrial Machinery](javascript:void%28%29) * [Information Technology & High Tech](javascript:void%28%29) * [Insurance](javascript:void%28%29) * [Legal](javascript:void%28%29) * [Maintenance / Field Service](javascript:void%28%29) * [Manufacturing](javascript:void%28%29) * [Marketing Services](javascript:void%28%29) * [Media & Communications / Entertainment](javascript:void%28%29) * [Mill Products](javascript:void%28%29) * [Mining / Metals](javascript:void%28%29) * [Mortgage](javascript:void%28%29) * [Non-Profit](javascript:void%28%29) * [Not Available](javascript:void%28%29) * [Oil & Gas](javascript:void%28%29) * [Other](javascript:void%28%29) * [Other Services](javascript:void%28%29) * [Payroll Provider](javascript:void%28%29) * [Pharmaceuticals](javascript:void%28%29) * [Professional Employer Organization](javascript:void%28%29) * [Professional Services](javascript:void%28%29) * [Property Management](javascript:void%28%29) * [Public Sector](javascript:void%28%29) * [Real Estate](javascript:void%28%29) * [Recruiting Agency](javascript:void%28%29) * [Religious Institutions](javascript:void%28%29) * [Retail](javascript:void%28%29) * [Sales & Marketing](javascript:void%28%29) * [Semiconductors](javascript:void%28%29) * [Software / IT](javascript:void%28%29) * [Sports and Recreation](javascript:void%28%29) * [Staffing Agency](javascript:void%28%29) * [State & Local Government](javascript:void%28%29) * [Telecommunications](javascript:void%28%29) * [Third-Party Administrator](javascript:void%28%29) * [Transportation & Logistics](javascript:void%28%29) * [Wholesale Distribution](javascript:void%28%29) Company Size [Choose your company size ](javascript:void%28%29) * [1 employee](javascript:void%28%29) * [2 to 9 employees](javascript:void%28%29) * [10 - 19 employees](javascript:void%28%29) * [20 - 49 employees](javascript:void%28%29) * [50 - 99 employees](javascript:void%28%29) * [100 - 499 employee](javascript:void%28%29) * [500 - 999 employees](javascript:void%28%29) * [1,000 - 2,499 employees](javascript:void%28%29) * [2,500 - 4,999 employees](javascript:void%28%29) * [5,000 - 9,999 employees](javascript:void%28%29) * [10,000 - 24,999 employees](javascript:void%28%29) * [25,000 - 49,999 employees](javascript:void%28%29) * [50,000 + employees](javascript:void%28%29) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Medical Practice Management", "item": "https://www.selecthub.com/category/medical-practice-management/" }, { "@type": "ListItem", "position": 3, "name": "Patient Engagement Software", "item": "https://www.selecthub.com/c/patient-engagement-software/" }, { "@type": "ListItem", "position": 4, "name": "Klara" } ] } { "@context": "http://schema.org", "@type": "SoftwareApplication", "name": "Klara", "description": "Klara is a HIPAA-compliant online care platform that simplifies communication between practices and patients without losing track of patient data. Healthcare professionals can provide patient support via secure messaging and video calls while saving numerous calls about prescriptions, scheduling and lab results.Its iOS and Android-compatible mobile app enables patients, team members and external providers to connect in real time. They can send messages, share documents and photos, fill out forms and more.Based on user reviews, it offers excellent communication features, easy customizations and a user-friendly interface.To explore other popular solutions that Klara offers, visit our Klara company page.", "review": { "@type": "Review","reviewRating": { "@type": "Rating", "ratingValue": 76, "bestRating": 100 }, "author": { "@type": "Person", "name": "Ishani Vats", "reviewBody": "Klara’s telemedicine solution is designed to streamline virtual care delivery. The user-friendly and customizable interface offers various features, such as mobile access, appointment reminders, video consultations and online patient intakes. Some user reviews mentioned that the customer service is not very responsive or helpful and requested improvements to third-party integrations.Overall, users appreciate Klara's capabilities, especially its ability to facilitate communication between healthcare providers and patients." } }, "image": "https://cdn.selecthub.com/products/e698959e9b93e4de823526327ffed84a-042cdec9da26c07aa9ea5e367c46ed9a/resources/normal/logo.webp?1747943848", "aggregateRating": { "@type": "AggregateRating", "ratingValue": "93", "bestRating": "100", "worstRating": "1", "ratingCount": "63" }, "offers": { "@type": "Offer", "priceSpecification": { "@type": "priceSpecification", "price": "12", "priceCurrency": "USD" } }, "positiveNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Ease of Use: According to 90% of users who reviewed this aspect, the platform has an accessible interface and is easy to use." }, { "@type": "ListItem", "position": 2, "name": "Communication: About 80% of users who mentioned this feature said the platform facilitates timely and efficient communication." }, { "@type": "ListItem", "position": 3, "name": "" } ] }, "negativeNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Customer Service: Customer support options are limited and reps are unresponsive, according to 65% of users." }, { "@type": "ListItem", "position": 2, "name": "Integration: 60% of users who reviewed this component reported difficulties with the EHR integration." }, { "@type": "ListItem", "position": 3, "name": "" } ] }, "applicationCategory": "Patient Engagement Software" } ```