[Home](https://www.selecthub.com/) \> [CRM](https://www.selecthub.com/category/customer-relationship-management/) \> [Knowledge Management Software](https://www.selecthub.com/c/knowledge-management-software/) \> Guru Categories: * [Knowledge Management Software](https://www.selecthub.com/c/knowledge-management-software/) * [AI Customer Service Software](https://www.selecthub.com/c/ai-customer-service-software/) * [Online Training Software](https://www.selecthub.com/c/online-training-software/) * [...](#) ## What Is Guru? **Industry Specialties:** Serves all industries. Guru is a sophisticated software solution designed to streamline Knowledge Management by capturing, organizing, and sharing information within teams. It is particularly well-suited for industries such as customer support, sales, and marketing, where quick access to accurate information is crucial. Guru's unique benefits include real-time knowledge updates, seamless integration with existing workflows, and AI-driven suggestions that enhance productivity. Popular features include browser extensions, Slack integration, and a robust verification system to ensure content accuracy. Users appreciate Guru's intuitive interface and the ability to access information without leaving their current tasks, which sets it apart from similar products. Pricing details are not readily available, so it is recommended to contact SelectHub for a customized quote based on specific needs. Guru's focus on enhancing team collaboration and efficiency makes it a valuable tool for organizations aiming to improve their knowledge management processes. PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=Knowledge+Management+Software&product%5Fname=Guru&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fknowledge-management-software%2Fgetguru%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F1bedba9c25b2c05793a5702f1c69ac45-689d8b9c5e38bbe7164eba37cacd5243%2Fresources%2Fnormal%2Flogo.png%3F1727842133) User Sentiment i ![User satisfaction level icon: excellent]() Based on 2828 reviews: Add your rating: ![Screenshots]() Product Screenshots and Videos ## #4 Guru is ranked #4 in the Knowledge Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report. [ Get the Report Now](https://pmo.selecthub.com/request-custom-scorecard?category%5Fslug=knowledge-management-software&product%5Fslug=getguru&slug=getguru&product%5Fname=Guru&category=Knowledge+Management+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fknowledge-management-software%2Fgetguru%2F) ## Guru Pricing Based on our most recent analysis, Guru pricing starts at $15 (Per User, Monthly, Freemium). [Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=Knowledge+Management+Software&product%5Fname=Guru&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fknowledge-management-software%2Fgetguru%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F1bedba9c25b2c05793a5702f1c69ac45-689d8b9c5e38bbe7164eba37cacd5243%2Fresources%2Fnormal%2Flogo.png%3F1727842133&price=2) Price $ $ $ $ $ i Starting From $15 Pricing Model Per User, Monthly, Freemium Free Trial Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Guru&category=Knowledge+Management+Software&product%5Flogo=https://cdn.selecthub.com/products/1bedba9c25b2c05793a5702f1c69ac45-689d8b9c5e38bbe7164eba37cacd5243/resources/normal/logo.png?1727842133)) ## Training Resources Guru is supported with the following types of training: Documentation In Person Live Online Videos Webinars ## Support The following support services are available for Guru: Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ## Guru Benefits and Insights Why use Guru? ### Key differentiators & advantages of Guru * **Improved Efficiency:** Guru centralizes information, reducing the time employees spend searching for answers and allowing them to focus on their core tasks. * **Enhanced Collaboration:** By providing a shared knowledge base, Guru fosters better teamwork and communication across departments. * **Consistent Information:** Ensures that all team members have access to the most up-to-date and accurate information, minimizing errors and inconsistencies. * **Onboarding Acceleration:** New hires can quickly get up to speed with access to a comprehensive repository of company knowledge and best practices. * **Reduced Redundancy:** Prevents duplication of effort by making it easy to find and reuse existing information and resources. * **Increased Accountability:** Tracks who created and updated content, ensuring that information is reliable and that contributors are recognized. * **Scalable Knowledge Sharing:** As the company grows, Guru scales effortlessly, accommodating more users and more information without loss of performance. * **Enhanced Customer Support:** Customer service teams can quickly find accurate information to resolve issues, leading to higher customer satisfaction. * **Data-Driven Insights:** Analytics features provide insights into how information is used, helping to identify gaps and improve content quality. * **Secure Information Management:** Robust security measures ensure that sensitive information is protected, complying with industry standards and regulations. ### Industry Expertise Guru is particularly well-suited for teams that need to streamline information sharing, reduce repetitive inquiries, and ensure that knowledge is readily available to employees when they need it. It's a strong choice for organizations looking to improve collaboration and efficiency, especially those with customer-facing teams like sales, support, and customer success. ## Guru Reviews Based on our most recent analysis, Guru reviews indicate a 'excellent' User Satisfaction Rating of 95% based on 2828 user reviews from 3 recognized software review sites. ![User satisfaction level icon: excellent]() 2828 reviews 95% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of Guru reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros * **Easy Knowledge Access:** Guru makes it simple to find the information you need to do your job, right when you need it, through its powerful search and intuitive organization. * **Streamlined Collaboration:** The platform's collaborative features allow teams to easily share knowledge and work together on documents and projects. * **Seamless Integration:** Guru integrates with popular tools like Slack and Microsoft Teams, making it easy to access and share knowledge without switching between applications. * **Centralized Information Hub:** The platform acts as a single source of truth for all important company information, ensuring everyone has access to the most up-to-date details. * **Real-Time Knowledge Capture:** Guru's browser extension enables users to quickly capture and share information from any webpage, fostering a culture of knowledge sharing. #### Cons * **Limited UI Customization:** The user interface, while generally considered user-friendly, may lack flexibility in terms of customization, potentially limiting a company's ability to fully brand the experience or tailor it to specific visual preferences. * **Free Version Restrictions:** The free version of Guru has limitations on the number of users and available features, which might not be suitable for larger teams or those requiring the full breadth of functionality. * **Intricate Setup and Management:** Some users find the initial setup and ongoing management of Guru to have a steep learning curve, potentially requiring dedicated time and resources for training and administration. * **Excessive Recommendations:** Users have reported receiving an overwhelming number of recommendations when using the search function, which can sometimes hinder the process of finding specific information quickly. * **Limited Native Integrations:** While Guru integrates with popular tools like Slack, users desire more native integrations with other platforms to further streamline workflows and data synchronization. #### Researcher's Summary: Is Guru truly a knowledge management guru? User reviews from the past year suggest that Guru is a highly-regarded knowledge management solution that excels in several key areas. Users consistently highlight its robust search functionality, driven by AI, as a major strength, enabling them to quickly locate the information they need. For instance, one user described how Guru's search algorithm prioritizes results based on their specific domain, making it easy to find relevant information within a vast knowledge base. Guru's collaborative nature is another standout feature, allowing teams to work together to build and refine knowledge, ensuring accuracy and consistency. Users appreciate the ability to create and share "cards" containing information, which can be verified and updated by multiple team members. This collaborative approach fosters a culture of knowledge sharing and helps maintain the integrity of the information stored within Guru. However, some users point out that Guru's user interface, while generally considered user-friendly, may not be as customizable as some other tools. This limitation could be a drawback for teams requiring a highly tailored or branded experience. Additionally, while Guru offers a free version, it comes with limitations on the number of users and features, potentially making it less suitable for larger teams or those with more extensive knowledge management needs. Despite these minor drawbacks, Guru is widely praised for its positive impact on team collaboration, knowledge centralization, and overall productivity. Its strengths in search, collaboration, and integration with popular tools make it a valuable asset for teams looking to streamline their knowledge management processes and empower their employees with easy access to accurate information. Guru is particularly well-suited for organizations focused on customer support and sales enablement, where having quick and reliable access to information is crucial for success. ## Key Features Notable Guru features include: * **Browser Extension:** Seamlessly integrates with your workflow by providing quick access to knowledge directly within your browser. * **AI-Powered Suggestions:** Leverages artificial intelligence to suggest relevant information based on your current context and activities. * **Verification Workflow:** Ensures the accuracy and relevance of information through a built-in verification process that prompts experts to review and update content regularly. * **Slack Integration:** Allows users to capture, share, and access knowledge directly within Slack, enhancing team communication and collaboration. * **Knowledge Alerts:** Notifies team members of important updates or changes to critical information, ensuring everyone stays informed. * **Analytics Dashboard:** Provides insights into knowledge usage and engagement, helping you understand how information is being utilized across your organization. * **Card Templates:** Offers customizable templates for creating consistent and structured knowledge cards, making it easier to organize and present information. * **Search Functionality:** Features a powerful search engine that allows users to quickly find the information they need using keywords and filters. * **Mobile App:** Enables access to your knowledge base on the go, ensuring that critical information is always at your fingertips. * **Permissions Management:** Allows administrators to control access to specific knowledge cards and collections, ensuring that sensitive information is only available to authorized users. * **API Access:** Provides robust API capabilities for integrating Guru with other tools and systems, enhancing its functionality and adaptability. * **Content Tagging:** Facilitates the organization and retrieval of information through a flexible tagging system, making it easier to categorize and locate knowledge. * **Onboarding Assistance:** Includes features designed to help new team members quickly get up to speed by providing them with easy access to essential knowledge and resources. * **Feedback Mechanism:** Allows users to provide feedback on knowledge cards, helping to continuously improve the quality and relevance of the information. * **Multi-Language Support:** Accommodates global teams by supporting multiple languages, ensuring that knowledge is accessible to all users regardless of their location. ## Compare Knowledge Management Software These are the top products most often compared. Generating Scorecard... Compare to Guru You can choose 4 products to compare [ Document360 ](https://www.selecthub.com/p/knowledge-base-software/document360/) [ KMS Lighthouse ](https://www.selecthub.com/p/knowledge-management-software/kms-lighthouse/) [ Bloomfire ](https://www.selecthub.com/p/knowledge-management-software/bloomfire/) [ Atlas Intelligent Knowledge Platform ](https://www.selecthub.com/p/knowledge-management-software/atlas-intelligent-knowledge-platform/) [ ClickUp ](https://www.selecthub.com/p/project-management-software/clickup/) [ Archbee ](https://www.selecthub.com/p/document-management-software/archbee/) [ WorkfloPlus ](https://www.selecthub.com/p/workflow-management-software/workfloplus/) [ Notion ](https://www.selecthub.com/p/collaboration-software-tools/notion-so/) [ livepro ](https://www.selecthub.com/p/knowledge-management-software/livepro/) [ Genio ](https://www.selecthub.com/p/note-taking-software/genio/) Generating Scorecard... Compare to Guru ## Head-to-Head Comparison ![Guru Software Tool]() vs * [BHyve](https://www.selecthub.com/knowledge-management-software/bhyve-vs-getguru/) * [Bloomfire](https://www.selecthub.com/knowledge-management-software/bloomfire-vs-getguru/) * [Glean](https://www.selecthub.com/knowledge-management-software/getguru-vs-glean-com/) * [KMS Lighthouse](https://www.selecthub.com/knowledge-management-software/getguru-vs-kms-lighthouse/) * [livepro](https://www.selecthub.com/knowledge-management-software/getguru-vs-livepro/) * [NICE Knowledge Management](https://www.selecthub.com/knowledge-management-software/getguru-vs-nice-knowledge-management/) * [Nuclino](https://www.selecthub.com/knowledge-management-software/nuclino-vs-getguru/) * [ScreenSteps](https://www.selecthub.com/knowledge-management-software/getguru-vs-screensteps/) ## Awards Guru stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]() ## Similar Products Here are the most similar products to Guru. [ ProNavigator ](https://www.selecthub.com/p/knowledge-management-software/pronavigator/) [ Knowmax ](https://www.selecthub.com/p/knowledge-management-software/knowmax/) [ Glean ](https://www.selecthub.com/p/knowledge-management-software/glean-com/) [ livepro ](https://www.selecthub.com/p/knowledge-management-software/livepro/) [ ScreenSteps ](https://www.selecthub.com/p/knowledge-management-software/screensteps/) [ NICE Knowledge Management ](https://www.selecthub.com/p/knowledge-management-software/nice-knowledge-management/) [ KMS Lighthouse ](https://www.selecthub.com/p/knowledge-management-software/kms-lighthouse/) [ Atlas Intelligent Knowledge Platform ](https://www.selecthub.com/p/knowledge-management-software/atlas-intelligent-knowledge-platform/) [ NotoWare ](https://www.selecthub.com/p/knowledge-management-software/notoware/) [ Theum ](https://www.selecthub.com/p/knowledge-management-software/theum/) Your review has been submitted and should be visible within 24 hours. Review Title Pros Cons Overall feedback Your name Your job title Industry [ Choose your main industry](javascript:void%28%29) * [Accounting / CPA](javascript:void%28%29) * [Advertising](javascript:void%28%29) * [Aerospace & Defense](javascript:void%28%29) * [Agriculture](javascript:void%28%29) * [Apparel](javascript:void%28%29) * [Architecture](javascript:void%28%29) * [Auto Dealership](javascript:void%28%29) * [Automotive](javascript:void%28%29) * [Banking & Financial Services](javascript:void%28%29) * [Banking & Mortgage](javascript:void%28%29) * [Chemicals](javascript:void%28%29) * [Construction & Engineering](javascript:void%28%29) * [Construction / Contracting](javascript:void%28%29) * [Consulting](javascript:void%28%29) * [Consumer Products](javascript:void%28%29) * [Distribution](javascript:void%28%29) * [E-commerce](javascript:void%28%29) * [Education](javascript:void%28%29) * [Electronics](javascript:void%28%29) * [Energy & Utilities](javascript:void%28%29) * [Federal Government](javascript:void%28%29) * [Field Maintenance](javascript:void%28%29) * [Food & Beverage](javascript:void%28%29) * [Healthcare / Social Services](javascript:void%28%29) * [Hospitality / Gaming / Travel](javascript:void%28%29) * [Human Resources](javascript:void%28%29) * [Industrial Machinery](javascript:void%28%29) * [Information Technology & High Tech](javascript:void%28%29) * [Insurance](javascript:void%28%29) * [Legal](javascript:void%28%29) * [Maintenance / Field Service](javascript:void%28%29) * [Manufacturing](javascript:void%28%29) * [Marketing Services](javascript:void%28%29) * [Media & Communications / Entertainment](javascript:void%28%29) * [Mill Products](javascript:void%28%29) * [Mining / Metals](javascript:void%28%29) * [Mortgage](javascript:void%28%29) * [Non-Profit](javascript:void%28%29) * [Not Available](javascript:void%28%29) * [Oil & Gas](javascript:void%28%29) * [Other](javascript:void%28%29) * [Other Services](javascript:void%28%29) * [Payroll Provider](javascript:void%28%29) * [Pharmaceuticals](javascript:void%28%29) * [Professional Employer Organization](javascript:void%28%29) * [Professional Services](javascript:void%28%29) * [Property Management](javascript:void%28%29) * [Public Sector](javascript:void%28%29) * [Real Estate](javascript:void%28%29) * [Recruiting Agency](javascript:void%28%29) * [Religious Institutions](javascript:void%28%29) * [Retail](javascript:void%28%29) * [Sales & Marketing](javascript:void%28%29) * [Semiconductors](javascript:void%28%29) * [Software / IT](javascript:void%28%29) * [Sports and Recreation](javascript:void%28%29) * [Staffing Agency](javascript:void%28%29) * [State & Local Government](javascript:void%28%29) * [Telecommunications](javascript:void%28%29) * [Third-Party Administrator](javascript:void%28%29) * [Transportation & Logistics](javascript:void%28%29) * [Wholesale Distribution](javascript:void%28%29) Company Size [ Choose your company size](javascript:void%28%29) * [1 employee](javascript:void%28%29) * [2 to 9 employees](javascript:void%28%29) * [10 - 19 employees](javascript:void%28%29) * [20 - 49 employees](javascript:void%28%29) * [50 - 99 employees](javascript:void%28%29) * [100 - 499 employee](javascript:void%28%29) * [500 - 999 employees](javascript:void%28%29) * [1,000 - 2,499 employees](javascript:void%28%29) * [2,500 - 4,999 employees](javascript:void%28%29) * [5,000 - 9,999 employees](javascript:void%28%29) * [10,000 - 24,999 employees](javascript:void%28%29) * [25,000 - 49,999 employees](javascript:void%28%29) * [50,000 + employees](javascript:void%28%29) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "CRM", "item": "https://www.selecthub.com/category/customer-relationship-management/" }, { "@type": "ListItem", "position": 3, "name": "Knowledge Management Software", "item": "https://www.selecthub.com/c/knowledge-management-software/" }, { "@type": "ListItem", "position": 4, "name": "Guru" } ] } { "@context": "http://schema.org", "@type": "SoftwareApplication", "name": "Guru", "description": " Guru is a sophisticated software solution designed to streamline Knowledge Management by capturing, organizing, and sharing information within teams. It is particularly well-suited for industries such as customer support, sales, and marketing, where quick access to accurate information is crucial. Guru's unique benefits include real-time knowledge updates, seamless integration with existing workflows, and AI-driven suggestions that enhance productivity. Popular features include browser extensions, Slack integration, and a robust verification system to ensure content accuracy. Users appreciate Guru's intuitive interface and the ability to access information without leaving their current tasks, which sets it apart from similar products. Pricing details are not readily available, so it is recommended to contact SelectHub for a customized quote based on specific needs. Guru's focus on enhancing team collaboration and efficiency makes it a valuable tool for organizations aiming to improve their knowledge management processes. ", "review": { "@type": "Review","reviewRating": { "@type": "Rating", "ratingValue": 71, "bestRating": 100 }, "author": { "@type": "Person", "name": "Kriti Sahay", "reviewBody": "Is Guru truly a knowledge management guru? User reviews from the past year suggest that Guru is a highly-regarded knowledge management solution that excels in several key areas. Users consistently highlight its robust search functionality, driven by AI, as a major strength, enabling them to quickly locate the information they need. For instance, one user described how Guru's search algorithm prioritizes results based on their specific domain, making it easy to find relevant information within a vast knowledge base. Guru's collaborative nature is another standout feature, allowing teams to work together to build and refine knowledge, ensuring accuracy and consistency. Users appreciate the ability to create and share \"cards\" containing information, which can be verified and updated by multiple team members. This collaborative approach fosters a culture of knowledge sharing and helps maintain the integrity of the information stored within Guru.However, some users point out that Guru's user interface, while generally considered user-friendly, may not be as customizable as some other tools. This limitation could be a drawback for teams requiring a highly tailored or branded experience. Additionally, while Guru offers a free version, it comes with limitations on the number of users and features, potentially making it less suitable for larger teams or those with more extensive knowledge management needs. Despite these minor drawbacks, Guru is widely praised for its positive impact on team collaboration, knowledge centralization, and overall productivity. Its strengths in search, collaboration, and integration with popular tools make it a valuable asset for teams looking to streamline their knowledge management processes and empower their employees with easy access to accurate information. Guru is particularly well-suited for organizations focused on customer support and sales enablement, where having quick and reliable access to information is crucial for success." } }, "image": "https://cdn.selecthub.com/products/1bedba9c25b2c05793a5702f1c69ac45-689d8b9c5e38bbe7164eba37cacd5243/resources/normal/logo.png?1727842133", "aggregateRating": { "@type": "AggregateRating", "ratingValue": "95", "bestRating": "100", "worstRating": "1", "ratingCount": "2828" }, "offers": { "@type": "Offer", "priceSpecification": { "@type": "priceSpecification", "price": "15", "priceCurrency": "USD" } }, "positiveNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Easy Knowledge Access: Guru makes it simple to find the information you need to do your job, right when you need it, through its powerful search and intuitive organization." }, { "@type": "ListItem", "position": 2, "name": "Streamlined Collaboration: The platform's collaborative features allow teams to easily share knowledge and work together on documents and projects." }, { "@type": "ListItem", "position": 3, "name": "Seamless Integration: Guru integrates with popular tools like Slack and Microsoft Teams, making it easy to access and share knowledge without switching between applications." } ] }, "negativeNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Limited UI Customization: The user interface, while generally considered user-friendly, may lack flexibility in terms of customization, potentially limiting a company's ability to fully brand the experience or tailor it to specific visual preferences." }, { "@type": "ListItem", "position": 2, "name": "Free Version Restrictions: The free version of Guru has limitations on the number of users and available features, which might not be suitable for larger teams or those requiring the full breadth of functionality." }, { "@type": "ListItem", "position": 3, "name": "Intricate Setup and Management: Some users find the initial setup and ongoing management of Guru to have a steep learning curve, potentially requiring dedicated time and resources for training and administration." } ] }, "applicationCategory": "Knowledge Management Software" } ```