[Home](https://www.selecthub.com/) \> [HR Management](https://www.selecthub.com/category/hr-management/) \> [HR Management Software](https://www.selecthub.com/c/hr-management-software/) \> UKG Pro Categories: * [HR Management Software](https://www.selecthub.com/c/hr-management-software/) * [Behavioral Assessment Tools](https://www.selecthub.com/c/behavioral-assessment-tools/) * [Compensation Management Software](https://www.selecthub.com/c/compensation-management-software/) * [Payroll Software](https://www.selecthub.com/c/payroll-software/) * [Performance Management Systems](https://www.selecthub.com/c/performance-management-software/) * [Talent Assessment Tools](https://www.selecthub.com/c/talent-assessment-tools/) * [Talent Intelligence Software](https://www.selecthub.com/c/talent-intelligence-platforms/) * [Talent Management Systems](https://www.selecthub.com/c/talent-management-system/) * [Workforce Management Software](https://www.selecthub.com/c/workforce-management-software/) * [...](#) ## What Is UKG Pro? **Industry Specialties:** Serves all industries UKG Pro is a full-scale HCM platform built for companies managing complex workforces across states, countries and business units. It goes beyond just tracking hours or running payroll — you get a unified system that ties together recruiting, onboarding, learning, scheduling, benefits, performance and real-time people analytics. The top product on our HR leaderboard, UKG Pro scored a 90 in our analysis. Additionally, the solution won the best-in-class awards for document management, L&D management, leave and absence management, schedule and shift management, and performance management. UKG Pro uses machine learning to flag retention risks, recommend training paths, and write job descriptions and interview questions. Blackout dates, peer feedback loops, break attestations and multilingual job descriptions are its shining features. For international teams, the global payroll module with real-time tax data and audit tools keeps you in check without spreadsheet chaos. That said, it’s not for beginners. Several users called out the steep learning curve, especially when trying to run advanced reports or customize dashboards. The UI isn’t the most intuitive, and implementation takes time. But once it’s set up, teams say the consistency and control are worth it, particularly when the cost of bad data or missed deadlines is high. The platform plays well with [Salesforce](https://www.selecthub.com/p/crm-software/salesforce/), [NetSuite](https://www.selecthub.com/p/erp-software/netsuite/), [Zoom](https://www.selecthub.com/p/business-phone-systems/zoom/), [BambooHR](https://www.selecthub.com/p/hr-management-software/bamboohr/), [DocuSign](https://www.selecthub.com/p/electronic-signature-software/docusign/) and several other platforms. They include payroll (Immedis, [Deel](https://www.selecthub.com/p/eor-software/deel/)), employee benefits (Forma, Voya Financial), worker engagement (Assembly, [Kudos](https://www.selecthub.com/p/employee-recognition-software/kudos/)), expense management ([Certify](https://www.selecthub.com/p/expense-management-software/emburse-certify/), Chrome River) and time-tracking (Zaddons, CloudApper). UKG Pro is best for medium to large organizations with distributed teams, layered job structures and regulatory requirements. The platform’s AI-driven features, advanced automation and built-in compliance checks can save thousands of hours a year. Still, you’ll want a partner during rollout and possibly a technical admin in-house, depending on how much you plan to customize. That said, if your current setup feels like duct tape and a prayer, UKG Pro gives you structure and data you can trust. Pricing isn’t public, so you’ll need to request a quote through SelectHub. To explore other popular solutions that UKG offers, visit our [UKG company page](https://www.selecthub.com/company/ukg/). **Our Research Approach for UKG Pro** I created a scorecard in our selection platform to compare it with other top HRMS tools that included [Dayforce](https://www.selecthub.com/p/hr-management-software/dayforce/), [Paycor](https://www.selecthub.com/p/payroll-software/paycor/), [Oracle HCM](https://www.selecthub.com/p/hr-management-software/oracle-hcm-cloud/) and [Workday HCM](https://www.selecthub.com/p/hr-management-software/workday-hcm/). I also browsed the vendor’s webpage, paying special attention to their latest feature releases. Additionally, I referred to their YouTube page to get as close to a hands-on experience of UKG Pro’s features and functionality as I could. I also read user reviews on G2, Capterra, TrustRadius, Gartner and Software Advice to see how real-life users feel about it. PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=HR+Management+Software&product%5Fname=UKG%2BPro&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fhr-management-software%2Fukg-pro%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F615299acbbac3e21302bbc435091ad9f-f964fbe523619a1fc2e8887ae89de451%2Fresources%2Fnormal%2Flogo.png%3F1759335270) [Contributors](#view-contributors) ![Ritinder Kaur]() Written by Ritinder Kaur Senior Technical Content Writer [ Read Bio](https://www.selecthub.com/author/ritinder-kaur/) ![Dianna Dragonetti]() Edited by Dianna Dragonetti Content Editor [ Read Bio](https://www.selecthub.com/author/dianna-dragonetti/) User Sentiment i ![User satisfaction level icon: great]() Based on 4438 reviews: Add your rating: ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() Product Screenshots and Videos ## #1 UKG Pro is ranked #1 on the top 10 HR Management Software leaderboard based on a comprehensive analysis performed by SelectHub research analysts. Compare the leaders with our In-Depth Report. [ Get the Report Now](https://pmo.selecthub.com/top-hr-software-report-site-vers?category%5Fslug=hr-management-software&product%5Fslug=ukg-pro&slug=ukg-pro&product%5Fname=UKG+Pro&category=HR+Management+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fhr-management-software%2Fukg-pro%2F) ## UKG Pro Pricing Based on our most recent analysis, UKG Pro pricing starts in the range of $100 - $500. [Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=HR+Management+Software&product%5Fname=UKG%2BPro&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fhr-management-software%2Fukg-pro%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F615299acbbac3e21302bbc435091ad9f-f964fbe523619a1fc2e8887ae89de451%2Fresources%2Fnormal%2Flogo.png%3F1759335270&price=3) Price $ $ $ $ $ i Starting From Custom Quote i Pricing Model Per User, Monthly, Quote-Based Free Trial No ## Training Resources UKG Pro is supported with the following types of training: Documentation In Person Live Online Videos Webinars ## Support The following support services are available for UKG Pro: Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ## UKG Pro Benefits and Insights Why use UKG Pro? ### Key differentiators & advantages of UKG Pro * **L&D Management:** UKG Pro earned a score of 100 in our analysis for its comprehensive learning functionality. The platform stands out for offering both employee-subscribed learning channels and gamified leaderboards — two features you won’t find together in most competitors. Dayforce and Workday skip the leaderboards, while Oracle HCM and Paycor don’t offer learning channels at all. * **Leave and Absence Management:** UKG Pro scored a perfect 100 for leave management, partly thanks to its support for blackout dates, a capability that Oracle HCM and Paycor don’t currently offer. * **Performance Management:** UKG Pro (100) beats out Workday HCM (94) and Paycor (90) in performance management. It offers anonymous reviews, feedback history, goal tracking and goal prioritization, all in one place. ### Industry Expertise Since its founding, UKG has established itself as a comprehensive human capital management (HCM) solution serving a diverse range of industries. UKG caters primarily to medium and large enterprises globally. Their expertise spans sectors such as retail, manufacturing, healthcare, hospitality, nonprofit, professional services and finance. ## UKG Pro Reviews Based on our most recent analysis, UKG Pro reviews indicate a 'great' User Satisfaction Rating of 83% based on 4438 user reviews from 4 recognized software review sites. ![User satisfaction level icon: great]() 4438 reviews 83% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of UKG Pro reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros * **Comprehensive HCM Functionality:** Users appreciated that UKG Pro reduces the need for multiple systems, offering a unified view of HR, payroll, benefits and time tracking. * **Customizable and Scalable:** Many users liked the that they could tailor dashboards, workflows and reports according to specific needs. * **Robust Reporting:** Users found UKG Pro People Analytics helpful for insights into workforce metrics. * **Mobile Accessibility:** Many users praised the mobile app for letting them clock in/out and request time off, enhancing convenience and flexibility. **What Users Like** * “I could finally track everything in one place, and workflows like onboarding and employee changes didn’t require constant follow-up or patchwork. It saved time, and I could trust the data was actually accurate.” - Tsvetelina Nasteva, HR Manager and Talent Acquisition Specialist, [Casinoreviews.net](https://www.casinoreviews.net/) * “UKG Pro revolutionized employee onboarding. New hires used to spend their first day filling out forms. Today, 92% of forms are filled out in advance using UKG's portal so that new hires can spend time on meaningful integration activities.” - Devin Ramos, Founder & CEO, [Simplifi Real Estate](https://www.simplifirealestate.com/) * “The biggest win came during our last tax season when we processed payroll for 400+ employees across different states in about 3 hours — something that used to take our team nearly 2 days.” - [Andrew Lokenauth](http://andrewlokenauth.com/), Founder at TheFinanceNewsletter.com #### Cons * **Inconsistent Support:** User opinions about support were mixed. Some said it's smooth and supportive, but many reported slow resolution times. * **Login Process:** Many recent reviews mentioned that logging in can be complicated or glitchy, especially on the app. * **Feature Depth:** Some users said certain features, like ATS and reporting, weren't as extensive as they wanted. **What Users Dislike** * “If I just wanted to pull a quick custom report with filters and tweaks, I’d either spend too long clicking around or have to ask someone else to do it. It’s frustrating because the data is there.” - Tsvetelina Nasteva * “UKG Pro's reporting functionality is highly technical. Writing reports demands an advanced level of technical proficiency that most HR personnel lack. Even with training, the most sophisticated reports take 4-5 times longer to generate than expected.” - Devin Ramos * “The standard reports are too rigid, and creating custom reports feels like you're coding in the 90s. Every time a department changes names or merges with another, historical reporting becomes a nightmare to reconcile." - Andrew Lokenauth #### Researcher's Summary: UKG Pro is a cloud-based system designed to be your single source for managing people, covering core HR, payroll and time tracking, plus extras like recruiting, onboarding, learning, performance management and advanced analytics. It’s built for bigger operations with features like custom fields, global search, multi-currency and language support, all syncing in real-time. UKG Pro also uses AI for tasks like matching candidates, forecasting retention, analyzing employee sentiment, providing learning recommendations and helping with workforce scheduling. And while it might not lead the pack in AI compared to platforms like Dayforce, its capabilities are still significant. One standout feature is the ability to send open shift offers via SMS. Employees can simply text back to accept, which is super handy for companies with large workforces needing to fill shifts quickly — it boosts productivity and gives staff extra earning opportunities. [Aimbridge Hospitality](https://www.ukg.com/customers/aimbridge-hospitality), for example, successfully used this for self-scheduling across 12,000 employees. However, be prepared for an investment in time. Implementation isn't instant, and there's often a learning curve. While UKG provides training resources, having some technical expertise internally can help streamline setup and ongoing use. The reporting is powerful but needs configuration before it becomes point-and-click simple. On the plus side, UKG Pro scores well for integrations (better than competitors like ADP Workforce Now and Paycor), and once set up, the different modules work well together, though complexity can grow as you add more. So, UKG Pro is best suited for organizations that understand fixing scattered data and compliance issues requires a robust system, not just a pretty interface. It’s not plug-and-play, but if you're ready to invest in training, it offers a flexible platform for managing a global workforce. Just remember to factor in potential costs for AI and integrations as you scale. ## Key Features * **Recruiting:** UKG Pro earned a score of 94 for applicant tracking on our HRMS dashboard. It offers entire recruiting pipelines from job posting to background screening, integrating with job boards (ZipRecruiter, Indeed, LinkedIn), background screening platforms (InCheck, Rapid Results), video conferencing software (Clover, [Microsoft Teams](https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/)), and Google and Microsoft Outlook calendars. * **AI-Powered Candidate Matching:** UKG Pro uses AI to match applicants to open roles based on skills, experience, enabling you to zero in on qualified, relevant candidates faster. It means fewer bad hires, less turnover and way more confidence in your pipeline. * **Customizable Onboarding Dashboards:** New hires get a tailored portal with forms, checklists and digital signatures. You decide what they see, from day-one tasks to company videos and benefits information. * **Biometric and Mobile Time Clocks:** Employees can track time with fingerprint scans, facial recognition, or by turning any tablet into a secure clock-in kiosk via CloudApper. UKG InTouch DX is an employee time clock that supports face recognition, mobile access and real-time data syncing. * **UKG Pro SMS Shift Fill:** Need to fill a shift fast? This feature lets you bulk text eligible staff automatically based on availability and skills, then assign the shift when someone replies. It shortens response time, avoids favoritism and makes last-minute coverage less chaotic. * **UKG Bryte (AI Assistant):** Bryte is your built-in AI coach. It recommends workforce trends, flags development opportunities and even helps write job descriptions and interview questions. For execs and HR leaders, it’s like having a people-strategy analyst in your back pocket. Best of all, no waiting on a report. * **Payroll and Tax Management (One View):** You can manage global payroll, tax filing, General Ledger mapping, and audits in one interface, no clunky spreadsheets or handoffs required. Multi-currency support makes international expansion feel manageable instead of messy. * **Automated Compliance and Attestation:** UKG Pro keeps you audit-ready by logging employee attestations for breaks, health screenings and off-the-clock work. It covers OSHA, HIPAA, DOT, union rules and state break laws, which is especially useful in high-turnover or hourly-wage industries. * **HR Assistance:** The Employee Assist feature lets your employees search a personalized knowledge base or submit HR requests without emailing back and forth. Tickets route automatically, with built-in tracking and compliance tools on the backend. Your HR team gets control and visibility, and employees get help without frustration. * **Automated Reviews and Goal Tracking:** UKG Pro lets you run reviews, assign goals and give feedback from a single dashboard. Managers can schedule 1:1s and run them effectively using conversation templates. Peer and manager feedback turns performance management into something useful, not just a yearly box-check. * **Succession Management:** UKG Pro earned a 98 in our analysis for talent and succession management, tracking bench strength and performance using N-box grid views, career paths, org charts and mentor-mentee matching. * **Drag-and-Drop Reporting:** UKG Pro combines data from payroll, HR, time tracking, and surveys in a visual dashboard with bubble charts, heatmaps and customizable filters. It avoids having to dig through file exports to find your next red flag. * **Real-Time Employee Feedback:** You can run pulse checks, engagement surveys or exit questionnaires using templates and AI insights. It highlights churn patterns and benchmarks your results against industry standards. You’ll know if your culture’s off track before it snowballs into attrition. * **UKG Talk:** It’s a communications module that enables company-wide announcements, direct messaging and team chats. It allows employees to share feedback, celebrate milestones and submit ideas. Managers can measure engagement and track the impact of communications with real-time analytics. ## Approach to Common HR Challenges * **Siloed Workforce Data:** UKG Pro pulls HR, payroll, time, benefits and talent data into a single source of truth. Everyone works off the same real-time records, with role-based access to keep it secure and consistent across departments. * **Collaboration Woes:** With People Center, built-in document sharing and communication tools, it’s easier to coordinate without chasing updates or toggling between apps. Teams stay aligned, and workflows don’t get lost in email chains. * **Manual HR Tasks:** UKG Pro automates the grind. Smart Tax search, compliance templates and configurable workflows let you auto-schedule reports, upload employee changes in bulk and kick off related processes with a single update. * **IT Dependence:** UKG Pro’s analytics tools cut out the IT bottleneck. You can build custom dashboards, slice into turnover risk, track labor costs and set up alerts without waiting on someone to run a query for you. * **Integration Challenges:** Pre-built connectors and open REST APIs allow UKG Pro to integrate with popular ATS platforms, ERP tools, benefits carriers and even legacy systems. It supports SSO, real-time data exchange and secure file transfers to keep everything running in sync. ## Cost of Ownership Frequently asked questions regarding UKG Pro pricing include: **Q. How is UKG Pro priced?** A. UKG Pro typically uses a per-employee-per-month (PEPM) pricing model. Your monthly cost scales with your workforce size — as your headcount grows, so does your subscription fee. It's flexible, but it means your budget needs to account for hiring fluctuations. There’s no free plan. **Q. Does UKG Pro charge for individual modules?** A. Yes, it follows a modular approach. Core HR functions like payroll, benefits, time, talent management and BI reporting are available as add-ons or bundles. If you only need a few pieces now, you can start small, but adding more later will raise the total cost. **Q. Is there a setup fee?** A. Almost always. UKG Pro charges for implementation, which can include onboarding, data migration, integration setup and admin training. For mid-size and enterprise clients, expect fees in the thousands, especially if you need custom work or third-party integrations. **Q. What’s included in the base price?** A. At a minimum, most clients get access to the core HR system — think employee profiles, org charts and workflow automation. Global payroll, performance reviews and advanced analytics are often separate. **Q. Do prices vary based on company size?** A. Absolutely. A 500+ employee org could see significantly higher monthly costs than a 50-person company, plus a more complex implementation process. UKG Pro is built to scale, but the price scales too. **Q. Can UKG Pro integrate with our existing systems?** A. Yes, but it may cost extra. UKG Pro supports integrations via APIs and pre-built connectors, especially for common tools like SAP, Salesforce or your existing payroll platform. Custom integrations may require developer hours or consulting time. **Q. What other costs should I plan for?** A. Watch for recurring support fees if you want a dedicated account manager, priority support or custom training. Security or compliance add-ons (like HIPAA support or SOC 2 hosting) can also increase your bill, especially if you’re in a regulated industry. **Q. Does UKG offer discounts for longer contracts?** A. Typically, yes. Many enterprise deals are negotiated annually or for multi-year terms, which can unlock lower per-employee pricing. Month-to-month contracts may offer more flexibility but usually come at a higher monthly rate. **Q. What happens if our employee count changes?** A. If you’re on a PEPM plan, your costs rise or fall as your active employee count shifts. That’s great for seasonal businesses or fast-growing teams, but you’ll need to monitor your workforce closely to stay within budget. **Q. How does UKG Pro compare to smaller HR tools on pricing?** A. UKG Pro is priced for mid-sized to large organizations. If you’re under 50 employees, it may be overkill unless you need deep payroll compliance, global features or advanced analytics. For smaller teams, platforms like [Gusto](https://www.selecthub.com/p/payroll-software/gusto/) or [BambooHR](https://www.selecthub.com/p/hr-management-software/bamboohr/) often cost less upfront. ## Limitations User feedback suggests these are some main product limitations at the time of this review: * **Complexity Learning the System:** Not the most user-friendly, leading to a longer learning curve. * **Delayed and Inconsistent Customer Support:** Some users express frustration with long response times for help tickets. * **Challenges with Time Off Approvals:** Some users encountered issues where time off requests were overlooked or not properly approved. As a result, payroll submissions may include unapproved requests, leading to potential pay discrepancies. ## Training Resources * **Demos and Product Tours:** You can sign up for live demos on scheduling, time and attendance, and workforce forecasting. Admins can learn how to configure controls, automate workflows and connect UKG Pro with your other business systems. * **UKG Pro Learning Center:** It serves as the administrative hub for managing learning activities. Administrators can upload UKG training material, assign learning paths, monitor user progress and enroll teams in live virtual classes. * **UKG Pro Learning (LMS):** UKG Pro Learning is a flexible learning management system offering on-demand content, social and collaborative tools, and mobile access to facilitate ongoing education and policy compliance. * **University User Guide:** Get to know UKG Pro with detailed instructions and insights into the software's functionality. Users can access the user guide by selecting “Access University” and enrolling themselves or, as a UKG University Training Administrator, assigning training to others. The vendor offers virtual classes, webinars and eLearning courses. * **Video Gallery:** A collection of how-to videos and tutorials is available to assist users in understanding and utilizing different features of UKG Pro. These videos serve as a quick reference for various functionalities. * **YouTube Channel:** UKG's official YouTube channel includes how-to videos and administrative tips, offering visual demonstrations of features and functionalities. ## FAQs **Q. How does UKG Pro handle the challenges of managing a complex, global workforce?** A. UKG Pro is designed for global scale, offering multi-country payroll, localized compliance settings and customizable employee policies based on region. With its cloud-based architecture, it can track global labor laws and tax regulations in real-time, ensuring compliance no matter where your employees are. Pre-configured country-specific templates make setup simple and allow HR to adjust easily to regulatory changes. **Q. How does UKG Pro help prevent employee burnout and boost engagement?** A. UKG Pro gives you real-time visibility into how people actually feel — not just once a year, but whenever they want to share. Pulse surveys and always-on feedback tools let employees weigh in regularly, while AI surfaces patterns and recommends smart next steps. Features like UKG Talk, peer recognition and self-service tools keep people connected and in control of their own experience. Behind the scenes, HR gets actionable engagement data they can use. **Q. How does UKG Pro help with workforce analytics and reporting?** A. With UKG Pro’s BI reporting tools, you can dive deep into key metrics like turnover, performance, compensation and diversity. Drag-and-drop dashboards and pre-built reports for payroll, compliance and performance give you the data you need. Plus, the Report Builder feature lets you create custom reports with conditional formatting and data visualizations like heatmaps and trend lines for those ad-hoc needs. **Q. How can I be sure my workforce data is secure with UKG Pro?** A. UKG Pro takes security seriously with AES-256 encryption, multi-factor authentication and role-based access controls to keep sensitive data safe. It undergoes annual security audits and is fully compliant with GDPR, CCPA and other global regulations. Plus, audit logs track every action for full transparency. **Q. How can UKG Pro streamline talent acquisition and workforce planning?** A. UKG Pro’s recruitment tools use AI for smart candidate matching and interview scheduling. For workforce planning, People Analytics gives you real-time insights into headcount, skill gaps and turnover to help predict future hiring needs. **Q. How does UKG Pro keep me compliant with constantly changing regulations?** A. Yes, UKG Pro keeps you compliant with key regulations like FLSA, ACA and GDPR. The platform automatically updates to reflect changes, adjusting payroll, benefits and leave tracking, while audit trails ensure full transparency. UKG Pro Attestation ensures employees confirm they’ve received proper breaks and followed safety procedures, offering an added layer of compliance. **Q. How long will it take to get UKG Pro up and running, and what support will I get?** A. For mid-sized orgs, UKG Pro typically takes three to six months to implement. If you're at an org with 500 employees, it can take from 6 to 12 months. You’ll get a dedicated project manager, 24/7 support and access to a customer success manager to ensure everything runs smoothly long after go-live. ## Customers * ![Texas Roadhouse Software Tools]() * ![Biltmore Software Tools]() * ![Pace Software Tools]() * ![Yamaha Software Tools]() * ![LADodgers Software Tools]() ![Banner of Pricing guide for UKG Pro]() ## Pricing & Cost Details Includes Price/User and Minimum Commitment Terms for UKG Pro See UKG Pro Pricing Details ## Compare HR Management Software These are the top products most often compared. Generating Scorecard... Compare to UKG Pro You can choose 4 products to compare [ Dayforce ](https://www.selecthub.com/p/hr-management-software/dayforce/) [ Paycor ](https://www.selecthub.com/p/payroll-software/paycor/) [ Oracle HCM Cloud ](https://www.selecthub.com/p/hr-management-software/oracle-hcm-cloud/) [ Workday HCM ](https://www.selecthub.com/p/hr-management-software/workday-hcm/) [ Dynamics 365 Human Resources ](https://www.selecthub.com/p/hr-management-software/dynamics-365-human-resources/) [ ADP Workforce Now ](https://www.selecthub.com/p/hr-management-software/adp-workforce-now/) [ PDS Vista ](https://www.selecthub.com/p/hr-management-software/pds-vista/) [ SuccessFactors ](https://www.selecthub.com/p/hr-management-software/successfactors/) [ Paylocity ](https://www.selecthub.com/p/hr-management-software/paylocity/) Generating Scorecard... Compare to UKG Pro ## Head-to-Head Comparison ![UKG Pro Software Tool]() vs * [ADP RUN](https://www.selecthub.com/hr-management-software/ukg-pro-vs-adp-run/) * [ADP Vantage HCM](https://www.selecthub.com/hr-management-software/ukg-pro-vs-adp-vantage-hcm/) * [ADP Workforce Now](https://www.selecthub.com/hr-management-software/adp-workforce-now-vs-ukg-pro/) * [APS Payroll](https://www.selecthub.com/hr-management-software/ukg-pro-vs-aps-payroll/) * [Bambee](https://www.selecthub.com/hr-management-software/ukg-pro-vs-bambee/) * [BambooHR](https://www.selecthub.com/hr-management-software/ukg-pro-vs-bamboohr/) * [Calabrio](https://www.selecthub.com/hr-management-software/ukg-pro-vs-calabrio/) * [Connecteam](https://www.selecthub.com/hr-management-software/ukg-pro-vs-connecteam/) * [Dayforce](https://www.selecthub.com/hr-management-software/ukg-pro-vs-dayforce/) * [Dynamics 365 Human Resources](https://www.selecthub.com/hr-management-software/ukg-pro-vs-dynamics-365-human-resources/) * [Empeon](https://www.selecthub.com/hr-management-software/ukg-pro-vs-empeon/) * [Employee Navigator](https://www.selecthub.com/hr-management-software/ukg-pro-vs-employee-navigator/) * [EPAY HCM](https://www.selecthub.com/hr-management-software/ukg-pro-vs-epay-hcm/) * [GoCo](https://www.selecthub.com/hr-management-software/ukg-pro-vs-goco/) * [Gusto](https://www.selecthub.com/hr-management-software/ukg-pro-vs-gusto/) * [Infor HCM](https://www.selecthub.com/hr-management-software/ukg-pro-vs-infor-hcm/) * [Infor Workforce Management](https://www.selecthub.com/hr-management-software/ukg-pro-vs-infor-workforce-management/) * [isolved HCM](https://www.selecthub.com/hr-management-software/ukg-pro-vs-isolved/) * [Keka](https://www.selecthub.com/hr-management-software/ukg-pro-vs-keka/) * [Legion WFM](https://www.selecthub.com/hr-management-software/ukg-pro-vs-legion-workforce/) * [Namely](https://www.selecthub.com/hr-management-software/ukg-pro-vs-namely/) * [NEOGOV](https://www.selecthub.com/hr-management-software/ukg-pro-vs-neogov/) * [Netchex](https://www.selecthub.com/hr-management-software/ukg-pro-vs-netchex/) * [NICE Workforce Management](https://www.selecthub.com/hr-management-software/ukg-pro-vs-nice-iex-workforce-management/) * [OnPay](https://www.selecthub.com/hr-management-software/ukg-pro-vs-onpay/) * [Oracle HCM Cloud](https://www.selecthub.com/hr-management-software/ukg-pro-vs-oracle-hcm-cloud/) * [OrangeHRM](https://www.selecthub.com/hr-management-software/ukg-pro-vs-orangehrm/) * [Patriot Payroll](https://www.selecthub.com/hr-management-software/ukg-pro-vs-patriot-payroll/) * [Paychex](https://www.selecthub.com/payroll-software/paychex-vs-ukg-pro/) * [Paycom](https://www.selecthub.com/hr-management-software/paycom-vs-ukg-pro/) * [Paycor](https://www.selecthub.com/payroll-software/paycor-vs-ukg-pro/) * [Paylocity](https://www.selecthub.com/hr-management-software/paylocity-vs-ukg-pro/) * [Payroll4Free](https://www.selecthub.com/hr-management-software/ukg-pro-vs-payroll4free/) * [PDS Vista](https://www.selecthub.com/hr-management-software/ukg-pro-vs-pds-vista/) * [PurelyHR](https://www.selecthub.com/hr-management-software/ukg-pro-vs-purelyhr/) * [QuickBooks Payroll](https://www.selecthub.com/hr-management-software/ukg-pro-vs-quickbooks-payroll/) * [Quinyx](https://www.selecthub.com/hr-management-software/ukg-pro-vs-quinyx/) * [Rippling](https://www.selecthub.com/hr-management-software/ukg-pro-vs-rippling/) * [Sage HR](https://www.selecthub.com/hr-management-software/ukg-pro-vs-sage-hr/) * [Square Payroll](https://www.selecthub.com/hr-management-software/ukg-pro-vs-square-payroll/) * [SuccessFactors](https://www.selecthub.com/hr-management-software/ukg-pro-vs-successfactors/) * [Synerion](https://www.selecthub.com/hr-management-software/ukg-pro-vs-synerion/) * [TriNet HR Plus](https://www.selecthub.com/hr-management-software/ukg-pro-vs-trinet/) * [UKG Ready](https://www.selecthub.com/hr-management-software/ukg-pro-vs-ukg-ready/) * [Unifocus](https://www.selecthub.com/hr-management-software/ukg-pro-vs-unifocus/) * [Verint Workforce Management](https://www.selecthub.com/hr-management-software/ukg-pro-vs-verint-workforce-management/) * [Wagepoint](https://www.selecthub.com/hr-management-software/ukg-pro-vs-wagepoint/) * [Wave Payroll](https://www.selecthub.com/hr-management-software/ukg-pro-vs-wave-payroll/) * [Workday HCM](https://www.selecthub.com/hr-management-software/ukg-pro-vs-workday-hcm/) * [WorkForce Suite](https://www.selecthub.com/hr-management-software/ukg-pro-vs-workforce-suite/) ## Awards SelectHub research analysts have evaluated UKG Pro and concluded it deserves the award for the Best Overall HR Management Software available today and earns best-in-class honors for Document Management, Learning and Development Management, Leave and Absence Management, Performance Management and Schedule and Shift Management. ![Analysts' Pick Award]() ![Document Management Award]() ![Learning and Development Management Award]() ![Leave and Absence Management Award]() ![Performance Management Award]() ![Schedule and Shift Management Award]() ## Pricing for HR Management Software ![Banner of Pricing guide for HR Management Software]() ## Testimonials We selected UGK Pro because we were looking for a strong HCM solution as well as a true business partner. We are transforming our people-centric operations so that our HR team can better support the business strategically and proactively. \- Pablo Brizi Senior Vice President and CHRO at Bloomin Brands HR data is critical to effective decision-making, and UKG has been a game-changer for us. With UKG, our workforce data lives in one place, which means we can generate real-time reports for everything from payroll to turnover to employee overtime. Before UKG, it could take weeks to get that information, which meant it was already out of date and not actionable by the time we received it. With UKG, I have confidence in the timeliness and accuracy of the data. \- Alicia Hunt Division Head of HR at Arkansas Department of Transportation ## Product Case Studies [ pdf Miami HEAT ](https://cdn.selecthub.com/product%5Fcase%5Fstudies/765/study.pdf?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAJBPSG65OJTMJV3TQ%2F20260412%2Fus-east-1%2Fs3%2Faws4%5Frequest&X-Amz-Date=20260412T040156Z&X-Amz-Expires=604800&X-Amz-SignedHeaders=host&X-Amz-Signature=d5e213cd06d2f1b126ecaa2be4f11f3a3e793a7b0eb4b6ae16f3762b3636f367) [ pdf GPS Hospitality ](https://cdn.selecthub.com/product%5Fcase%5Fstudies/766/study.pdf?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAJBPSG65OJTMJV3TQ%2F20260412%2Fus-east-1%2Fs3%2Faws4%5Frequest&X-Amz-Date=20260412T040156Z&X-Amz-Expires=604800&X-Amz-SignedHeaders=host&X-Amz-Signature=b8ac85cc2a84a92edbb55be73034c58971cae73ea94c726977dce29be35d0c60) [ pdf ARDOT ](https://cdn.selecthub.com/product%5Fcase%5Fstudies/767/study.pdf?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAJBPSG65OJTMJV3TQ%2F20260412%2Fus-east-1%2Fs3%2Faws4%5Frequest&X-Amz-Date=20260412T040156Z&X-Amz-Expires=604800&X-Amz-SignedHeaders=host&X-Amz-Signature=a62dd23a21577b8a2e0af4044c3c7db0ffcab44172ec1950ff663938f19f606f) ## Similar Products Here are the most similar products to UKG Pro. [ LABORsuite ](https://www.selecthub.com/p/hr-management-software/laborsuite/) [ InfoGird ](https://www.selecthub.com/p/hr-management-software/infogird/) [ MiHCM ](https://www.selecthub.com/p/hr-management-software/mihcm/) [ Optimum HCM ](https://www.selecthub.com/p/hr-management-software/optimum-hcm/) [ Infoniqa ](https://www.selecthub.com/p/hr-management-software/infoniqa/) [ OpenHR ](https://www.selecthub.com/p/hr-management-software/openhr/) [ HeavenHR ](https://www.selecthub.com/p/hr-management-software/heavenhr/) [ PDS Vista ](https://www.selecthub.com/p/hr-management-software/pds-vista/) [ KayaPush ](https://www.selecthub.com/p/hr-management-software/kayapush/) [ Eurecia ](https://www.selecthub.com/p/hr-management-software/eurecia/) A note from UKG UKG is the workforce operating platform that puts workforce understanding to work. With the world's largest collection of workforce insights, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise, along with our people-first AI, that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. \- ., . ## About the Contributors The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content. [ ](https://www.selecthub.com/author/ritinder-kaur/) Written by [Ritinder Kaur](https://www.selecthub.com/author/ritinder-kaur/) Senior Technical Content Writer Ritinder Kaur is a Senior Technical Content Writer at SelectHub and has ten years of experience writing about B2B software and quality assurance. She has a Masters degree in English language and literature and writes about Business Intelligence and Data Science. Her articles on software testing have been published on Stickyminds. [See Full Bio](https://www.selecthub.com/author/ritinder-kaur/) [ ](https://www.selecthub.com/author/jaisri-narasimman/) Technical review by [Jaisri Narasimman](https://www.selecthub.com/author/jaisri-narasimman/) Principal Analyst A graduate of NTU Singapore, Jaisri Narasimman honed her data mining and curation skills during her post-graduate education, focusing on developing strategies to help businesses make the most of their data. In her role at SelectHub, her research spans categories like HR, CRM and EHR. [See Full Bio](https://www.selecthub.com/author/jaisri-narasimman/) [ ](https://www.selecthub.com/author/dianna-dragonetti/) Edited by [Dianna Dragonetti](https://www.selecthub.com/author/dianna-dragonetti/) Content Editor As an editor, Dianna Dragonetti leads a team of five writers in writing about a variety of software, with an emphasis on how these tools empower businesses. Categories include accounting, learning management systems, content management systems, supply chain management, and electronic data interchange. [See Full Bio](https://www.selecthub.com/author/dianna-dragonetti/) Your review has been submitted and should be visible within 24 hours. Review Title Pros Cons Overall feedback Your name Your job title Industry [ Choose your main industry](javascript:void%28%29) * [Accounting / CPA](javascript:void%28%29) * [Advertising](javascript:void%28%29) * [Aerospace & Defense](javascript:void%28%29) * [Agriculture](javascript:void%28%29) * [Apparel](javascript:void%28%29) * [Architecture](javascript:void%28%29) * [Auto Dealership](javascript:void%28%29) * [Automotive](javascript:void%28%29) * [Banking & Financial Services](javascript:void%28%29) * [Banking & Mortgage](javascript:void%28%29) * [Chemicals](javascript:void%28%29) * [Construction & Engineering](javascript:void%28%29) * [Construction / Contracting](javascript:void%28%29) * [Consulting](javascript:void%28%29) * [Consumer Products](javascript:void%28%29) * [Distribution](javascript:void%28%29) * [E-commerce](javascript:void%28%29) * [Education](javascript:void%28%29) * [Electronics](javascript:void%28%29) * [Energy & Utilities](javascript:void%28%29) * [Federal Government](javascript:void%28%29) * [Field Maintenance](javascript:void%28%29) * [Food & Beverage](javascript:void%28%29) * [Healthcare / Social Services](javascript:void%28%29) * [Hospitality / Gaming / Travel](javascript:void%28%29) * [Human Resources](javascript:void%28%29) * [Industrial Machinery](javascript:void%28%29) * [Information Technology & High Tech](javascript:void%28%29) * [Insurance](javascript:void%28%29) * [Legal](javascript:void%28%29) * [Maintenance / Field Service](javascript:void%28%29) * [Manufacturing](javascript:void%28%29) * [Marketing Services](javascript:void%28%29) * [Media & Communications / Entertainment](javascript:void%28%29) * [Mill Products](javascript:void%28%29) * [Mining / Metals](javascript:void%28%29) * [Mortgage](javascript:void%28%29) * [Non-Profit](javascript:void%28%29) * [Not Available](javascript:void%28%29) * [Oil & Gas](javascript:void%28%29) * [Other](javascript:void%28%29) * [Other Services](javascript:void%28%29) * [Payroll Provider](javascript:void%28%29) * [Pharmaceuticals](javascript:void%28%29) * [Professional Employer Organization](javascript:void%28%29) * [Professional Services](javascript:void%28%29) * [Property Management](javascript:void%28%29) * [Public Sector](javascript:void%28%29) * [Real Estate](javascript:void%28%29) * [Recruiting Agency](javascript:void%28%29) * [Religious Institutions](javascript:void%28%29) * [Retail](javascript:void%28%29) * [Sales & Marketing](javascript:void%28%29) * [Semiconductors](javascript:void%28%29) * [Software / IT](javascript:void%28%29) * [Sports and Recreation](javascript:void%28%29) * [Staffing Agency](javascript:void%28%29) * [State & Local Government](javascript:void%28%29) * [Telecommunications](javascript:void%28%29) * [Third-Party Administrator](javascript:void%28%29) * [Transportation & Logistics](javascript:void%28%29) * [Wholesale Distribution](javascript:void%28%29) Company Size [ Choose your company size](javascript:void%28%29) * [1 employee](javascript:void%28%29) * [2 to 9 employees](javascript:void%28%29) * [10 - 19 employees](javascript:void%28%29) * [20 - 49 employees](javascript:void%28%29) * [50 - 99 employees](javascript:void%28%29) * [100 - 499 employee](javascript:void%28%29) * [500 - 999 employees](javascript:void%28%29) * [1,000 - 2,499 employees](javascript:void%28%29) * [2,500 - 4,999 employees](javascript:void%28%29) * [5,000 - 9,999 employees](javascript:void%28%29) * [10,000 - 24,999 employees](javascript:void%28%29) * [25,000 - 49,999 employees](javascript:void%28%29) * [50,000 + employees](javascript:void%28%29) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "HR Management", "item": "https://www.selecthub.com/category/hr-management/" }, { "@type": "ListItem", "position": 3, "name": "HR Management Software", "item": "https://www.selecthub.com/c/hr-management-software/" }, { "@type": "ListItem", "position": 4, "name": "UKG Pro" } ] } { "@context": "http://schema.org", "@type": "SoftwareApplication", "name": "UKG Pro", "description": "UKG Pro is a full-scale HCM platform built for companies managing complex workforces across states, countries and business units. It goes beyond just tracking hours or running payroll — you get a unified system that ties together recruiting, onboarding, learning, scheduling, benefits, performance and real-time people analytics.The top product on our HR leaderboard, UKG Pro scored a 90 in our analysis. Additionally, the solution won the best-in-class awards for document management, L&D management, leave and absence management, schedule and shift management, and performance management.UKG Pro uses machine learning to flag retention risks, recommend training paths, and write job descriptions and interview questions. Blackout dates, peer feedback loops, break attestations and multilingual job descriptions are its shining features.For international teams, the global payroll module with real-time tax data and audit tools keeps you in check without spreadsheet chaos.That said, it’s not for beginners. Several users called out the steep learning curve, especially when trying to run advanced reports or customize dashboards. The UI isn’t the most intuitive, and implementation takes time. But once it’s set up, teams say the consistency and control are worth it, particularly when the cost of bad data or missed deadlines is high.The platform plays well with Salesforce, NetSuite, Zoom, BambooHR, DocuSign and several other platforms. They include payroll (Immedis, Deel), employee benefits (Forma, Voya Financial), worker engagement (Assembly, Kudos), expense management (Certify, Chrome River) and time-tracking (Zaddons, CloudApper).UKG Pro is best for medium to large organizations with distributed teams, layered job structures and regulatory requirements. The platform’s AI-driven features, advanced automation and built-in compliance checks can save thousands of hours a year. Still, you’ll want a partner during rollout and possibly a technical admin in-house, depending on how much you plan to customize. That said, if your current setup feels like duct tape and a prayer, UKG Pro gives you structure and data you can trust.Pricing isn’t public, so you’ll need to request a quote through SelectHub.To explore other popular solutions that UKG offers, visit our UKG company page.Our Research Approach for UKG ProI created a scorecard in our selection platform to compare it with other top HRMS tools that included Dayforce, Paycor, Oracle HCM and Workday HCM. I also browsed the vendor’s webpage, paying special attention to their latest feature releases.Additionally, I referred to their YouTube page to get as close to a hands-on experience of UKG Pro’s features and functionality as I could. I also read user reviews on G2, Capterra, TrustRadius, Gartner and Software Advice to see how real-life users feel about it.", "review": { "@type": "Review","reviewRating": { "@type": "Rating", "ratingValue": 90, "bestRating": 100 }, "author": { "@type": "Person", "name": "Olivia Edens", "reviewBody": "UKG Pro is a cloud-based system designed to be your single source for managing people, covering core HR, payroll and time tracking, plus extras like recruiting, onboarding, learning, performance management and advanced analytics.It’s built for bigger operations with features like custom fields, global search, multi-currency and language support, all syncing in real-time. UKG Pro also uses AI for tasks like matching candidates, forecasting retention, analyzing employee sentiment, providing learning recommendations and helping with workforce scheduling.And while it might not lead the pack in AI compared to platforms like Dayforce, its capabilities are still significant.One standout feature is the ability to send open shift offers via SMS. Employees can simply text back to accept, which is super handy for companies with large workforces needing to fill shifts quickly — it boosts productivity and gives staff extra earning opportunities. Aimbridge Hospitality, for example, successfully used this for self-scheduling across 12,000 employees.However, be prepared for an investment in time. Implementation isn't instant, and there's often a learning curve. While UKG provides training resources, having some technical expertise internally can help streamline setup and ongoing use. The reporting is powerful but needs configuration before it becomes point-and-click simple.On the plus side, UKG Pro scores well for integrations (better than competitors like ADP Workforce Now and Paycor), and once set up, the different modules work well together, though complexity can grow as you add more.So, UKG Pro is best suited for organizations that understand fixing scattered data and compliance issues requires a robust system, not just a pretty interface. It’s not plug-and-play, but if you're ready to invest in training, it offers a flexible platform for managing a global workforce. Just remember to factor in potential costs for AI and integrations as you scale." } }, "image": "https://cdn.selecthub.com/products/615299acbbac3e21302bbc435091ad9f-f964fbe523619a1fc2e8887ae89de451/resources/normal/logo.png?1759335270", "aggregateRating": { "@type": "AggregateRating", "ratingValue": "83", "bestRating": "100", "worstRating": "1", "ratingCount": "4438" }, "positiveNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Comprehensive HCM Functionality: Users appreciated that UKG Pro reduces the need for multiple systems, offering a unified view of HR, payroll, benefits and time tracking." }, { "@type": "ListItem", "position": 2, "name": "Customizable and Scalable: Many users liked the that they could tailor dashboards, workflows and reports according to specific needs." }, { "@type": "ListItem", "position": 3, "name": "Robust Reporting: Users found UKG Pro People Analytics helpful for insights into workforce metrics." } ] }, "negativeNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Inconsistent Support: User opinions about support were mixed. Some said it's smooth and supportive, but many reported slow resolution times." }, { "@type": "ListItem", "position": 2, "name": "Login Process: Many recent reviews mentioned that logging in can be complicated or glitchy, especially on the app." }, { "@type": "ListItem", "position": 3, "name": "Feature Depth: Some users said certain features, like ATS and reporting, weren't as extensive as they wanted." } ] }, "applicationCategory": "HR Management Software" } ```