[Home](https://www.selecthub.com/) \> [HR Management](https://www.selecthub.com/category/hr-management/) \> [HR Management Software](https://www.selecthub.com/c/hr-management-software/) \> isolved HCM Categories: * [HR Management Software](https://www.selecthub.com/c/hr-management-software/) * [Workforce Management Software](https://www.selecthub.com/c/workforce-management-software/) * [...](#) ## What Is isolved HCM? **Industry Specialties:** Serves all industries isolved is a cloud-based HCM suite that unites payroll, benefits, learning management, workforce management, talent acquisition and core human resources activities. Fit for companies in any industry, it simplifies management tasks and unifies data to reduce errors and increase productivity. Users can deploy directly or via an HRO partner network, with support provided for all 50 U.S. states. In addition to its primary capabilities, it has add-on modules for ACA compliance and integrations with carriers for 401K and benefits. It also offers a managed benefits service add-on that provides COBRA, FSA, HSA and other expanded benefits options. PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=HR+Management+Software&product%5Fname=isolved%2BHCM&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fhr-management-software%2Fisolved%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F75ebb02f92fc30a8040bbd625af999f1-23f4fbc48c7c152bfc1619c08c943d6e%2Fresources%2Fnormal%2Flogo.png%3F1693317560) [Contributors](#view-contributors) ![Shweta Joshi]() Written by Shweta Joshi Technical Content Writer [ Read Bio](https://www.selecthub.com/author/shweta-joshi/) ![Hunter Lowe]() Edited by Hunter Lowe Content Editor [ Read Bio](https://www.selecthub.com/author/hunter-lowe/) User Sentiment i ![User satisfaction level icon: good]() Based on 835 reviews: Add your rating: ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() Product Screenshots and Videos ## #15 isolved HCM is ranked #15 in the HR Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report. [ Get the Report Now](https://pmo.selecthub.com/top-hr-software-report-site-vers?category%5Fslug=hr-management-software&product%5Fslug=isolved&slug=isolved&product%5Fname=isolved+HCM&category=HR+Management+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fhr-management-software%2Fisolved%2F) ## isolved HCM Pricing Based on our most recent analysis, isolved HCM pricing starts at $4 (Per Employee, Monthly). [Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=HR+Management+Software&product%5Fname=isolved%2BHCM&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fhr-management-software%2Fisolved%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F75ebb02f92fc30a8040bbd625af999f1-23f4fbc48c7c152bfc1619c08c943d6e%2Fresources%2Fnormal%2Flogo.png%3F1693317560&price=1) Price $ $ $ $ $ i Starting From $4 Pricing Model Per Employee, Monthly Free Trial Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=isolved+HCM&category=HR+Management+Software&product%5Flogo=https://cdn.selecthub.com/products/75ebb02f92fc30a8040bbd625af999f1-23f4fbc48c7c152bfc1619c08c943d6e/resources/normal/logo.png?1693317560)) ## Training Resources isolved HCM is supported with the following types of training: Documentation In Person Live Online Videos Webinars ## Support The following support services are available for isolved HCM: Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ## isolved HCM Benefits and Insights Why use isolved HCM? ### Key differentiators & advantages of isolved HCM * **Centralize HR Processes:** Remove the need for data imports, exports and multiple entries by unifying all major HR components into a single suite of modules. * **Streamline Recruiting and Hiring:** Control, manage and standardize the hiring process. Post to job boards and collaborate on hiring across teams centrally to reduce hiring costs, speed up hiring processes and improve the candidate experience. * **Simplify Onboarding:** Streamline onboarding by guiding new hires through required tasks, notifying other personnel for required actions and more. Support includes WOTC, direct deposit setup, W-4 and I-9 documents and voluntary benefits enrollment. Configure the system to collect data and sync it to payroll, time and benefits modules. * **Provide Employee Self-Service:** Employees can log in to their profiles to update their information, view PTO, access a summary of benefits and download pay stubs, to free up HR to be productive in other areas. * **Grant Mobile Access:** Get Android and iOS apps to manage automatic login, clock in and clock out and gain access to data like pay stubs, time cards and more. * **Drill Into Data:** Leverage add-on access to advanced reporting features to build formulas and generate customized reports for deep-dive analysis of important business metrics. ### Industry Expertise isolved is deployed by more than 145,000 organizations around the world. Its clientele occupies multiple industries, such as real estate, food and hospitality and education. ## isolved HCM Reviews Based on our most recent analysis, isolved HCM reviews indicate a 'good' User Satisfaction Rating of 79% based on 835 user reviews from 4 recognized software review sites. ![User satisfaction level icon: good]() 835 reviews 79% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of isolved HCM reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros * **Accessibility:** About 67% of the users who mention accessibility note that isolved can be accessed from anywhere making it easier for users and admin to manage updates. * **Ease of Use:** isolved is lauded by nearly 91% of users who mention ease of usage as a key aspect of choosing the software. * **Employee Lifecycle Management:** Almost 94% of users who mention employee lifecycle management recommend isolved for its capabilities. * **Employee Onboarding:** isolved pays a lot of attention to the onboarding feature, making it easier for new clients and employees to adapt to the product, as reported by about 67% of users who mention onboarding. * **Payroll and HR Management:** Robust payroll management and its seamless synchronization with the HR management module are among the system’s positive traits, as reported by 87% of users who mentioned payroll. * **UI and Navigation:** Approximately 71% of users who mention UI and navigation note that the product has a clean intuitive UI and simplified navigation. #### Cons * **Customer Support:** A difficult to reach customer support staff, delayed and inconsistent responses and unsatisfactory solutions are reported by 78% of users who mention customer support. * **Customization:** About 63% of users who mention customization note that while isolved offers lots of features and functionalities, it can not be customized to meet individual organization requirements. * **Hardware and Time-Keeping:** Nearly 100% of users who mention hardware and time-keeping notice consistent issues with the hardware and lapses in time-keeping are frequent. * **New Product Releases:** While isolved is constantly evolving to meet users’ needs and releases frequent product updates, approximately 73% of users note that new releases are often accompanied by bugs and crashes. * **Reports:** About 58% of users who mention the reporting feature note that reports are time-consuming and hard to customize, with limited functionality. #### Researcher's Summary: User reviews from the last year reveal a mixed bag for isolved's software. While many appreciate its strengths in payroll management and reporting, some have expressed concerns about its weaknesses in customer support and mobile app stability. A standout feature of isolved is its single-database platform, which streamlines HR and payroll functions, unlike some competitors that require juggling multiple modules. This integration is crucial for mid-sized businesses seeking to simplify their operations and improve data accuracy. However, isolved's Achilles' heel appears to be its customer support, with users reporting slower response times and occasional misinformation from representatives. This can be a dealbreaker for businesses that require timely assistance, especially during critical payroll cycles. While isolved excels in core HR and payroll functionalities, its limitations in areas like compensation management and the mobile app make it more suitable for mid-market companies (50-350 employees) with straightforward HR needs. Smaller businesses might find the platform overwhelming, while larger enterprises may require more robust features and customization options. Think of isolved as a reliable workhorse – it gets the job done for essential tasks but might need a tune-up for a smoother ride. ## Key Features * **Share & Perform:** Utilize a range of tools via the Mojo application to stimulate improved culture and encourage employee engagement. Components include pulse surveys, 360-degree reviews, goal management, employee evaluation reports, a social feed, gamification elements like a leaderboard and points, collaboration features and more. * **Core HR:** Manage common HR tasks such as employee record maintenance, employee training modules, performance reviews, attendance and payroll, company asset management and employee engagement and awards systems. * **isolved University:** Administer employee training through dedicated learning management systems (LMS). Create learning paths with gamification, plan and reward certifications, upload content, assign courses, view reports, build quizzes and more. Upgrade to Learn Pro to access pre-built courses on a wide range of topics ranging from business skills to workplace safety. * **Benefits Administration:** Provide benefits such as insurance plans to employees, adjust coverage based on life events, run cost analysis for comparing plans and integrate with carriers to ensure timely coverage updates. * **Payroll:** Leverage features like pay cards, direct deposit, garnishments, data security, configurable pay periods and support for tax filing. Generate summary reports for an overview. * **Time and Attendance:** Collect and monitor time data from multiple locations, apply to required areas, and view pay periods on a daily or weekly basis. Tools include geofencing, comp time management and multiple collection options such as physical and virtual clocks, punch alert errors and scheduling. ## Limitations These limitations are current as of the writing of this review: * Mobile apps have limited functionality * Reaching to customer support is difficult * New releases are often accompanied by bugs * Reporting feature is overpriced, complicated and time-consuming. ## Suite Support Users can subscribe to the customer news and product release newsletters for updates on new features, tips and more. The website offers ACA resources that help explain the regulations and ensure compliance. _mail\_outline_Email: Users can receive email support by filling out the contact form on the website and selecting “customer support” from the dropdown list at the top. _phone_Phone: Phone support is available by calling +1 (800) 733-8839\. The support team takes calls Monday through Friday, 6 a.m. to 6 p.m. MST. _school_Training: Courses are accessible via isolved University, the company’s online learning platform. Users can choose from a variety of courses that are available on-demand. Content covers topics for admins and employees. The university library contains help articles and webinars for additional training. _local\_offer_Tickets: There isn’t a dedicated ticketing system, but users can use the contact form and choose “other” from the dropdown list as a workaround for submitting issues. ![Banner of Pricing guide for isolved HCM]() ## Pricing & Cost Details See the Price/User for the top HR management software… plus the most important considerations and questions to ask when shopping. See Pricing Details ## Head-to-Head Comparison ![isolved HCM Software Tool]() vs * [ADP RUN](https://www.selecthub.com/payroll-software/adp-run-vs-isolved/) * [ADP Vantage HCM](https://www.selecthub.com/hr-management-software/isolved-vs-adp-vantage-hcm/) * [ADP Workforce Now](https://www.selecthub.com/hr-management-software/adp-workforce-now-vs-isolved/) * [APS Payroll](https://www.selecthub.com/hr-management-software/isolved-vs-aps-payroll/) * [Bambee](https://www.selecthub.com/hr-management-software/isolved-vs-bambee/) * [BambooHR](https://www.selecthub.com/hr-management-software/isolved-vs-bamboohr/) * [Calabrio](https://www.selecthub.com/hr-management-software/isolved-vs-calabrio/) * [Connecteam](https://www.selecthub.com/hr-management-software/isolved-vs-connecteam/) * [Dayforce](https://www.selecthub.com/hr-management-software/dayforce-vs-isolved/) * [Dynamics 365 Human Resources](https://www.selecthub.com/hr-management-software/isolved-vs-dynamics-365-human-resources/) * [Empeon](https://www.selecthub.com/hr-management-software/isolved-vs-empeon/) * [Employee Navigator](https://www.selecthub.com/hr-management-software/isolved-vs-employee-navigator/) * [EPAY HCM](https://www.selecthub.com/hr-management-software/isolved-vs-epay-hcm/) * [GoCo](https://www.selecthub.com/hr-management-software/isolved-vs-goco/) * [Gusto](https://www.selecthub.com/payroll-software/gusto-vs-isolved/) * [Infor HCM](https://www.selecthub.com/hr-management-software/isolved-vs-infor-hcm/) * [Infor Workforce Management](https://www.selecthub.com/hr-management-software/isolved-vs-infor-workforce-management/) * [Keka](https://www.selecthub.com/hr-management-software/isolved-vs-keka/) * [Legion WFM](https://www.selecthub.com/hr-management-software/isolved-vs-legion-workforce/) * [Namely](https://www.selecthub.com/hr-management-software/namely-vs-isolved/) * [NEOGOV](https://www.selecthub.com/hr-management-software/isolved-vs-neogov/) * [Netchex](https://www.selecthub.com/hr-management-software/netchex-vs-isolved/) * [NICE Workforce Management](https://www.selecthub.com/hr-management-software/isolved-vs-nice-iex-workforce-management/) * [OnPay](https://www.selecthub.com/hr-management-software/isolved-vs-onpay/) * [Oracle HCM Cloud](https://www.selecthub.com/hr-management-software/isolved-vs-oracle-hcm-cloud/) * [OrangeHRM](https://www.selecthub.com/hr-management-software/isolved-vs-orangehrm/) * [Patriot Payroll](https://www.selecthub.com/hr-management-software/isolved-vs-patriot-payroll/) * [Paychex](https://www.selecthub.com/payroll-software/paychex-vs-isolved/) * [Paycom](https://www.selecthub.com/hr-management-software/paycom-vs-isolved/) * [Paycor](https://www.selecthub.com/payroll-software/paycor-vs-isolved/) * [Paylocity](https://www.selecthub.com/hr-management-software/paylocity-vs-isolved/) * [Payroll4Free](https://www.selecthub.com/hr-management-software/isolved-vs-payroll4free/) * [PDS Vista](https://www.selecthub.com/hr-management-software/isolved-vs-pds-vista/) * [PurelyHR](https://www.selecthub.com/hr-management-software/isolved-vs-purelyhr/) * [QuickBooks Payroll](https://www.selecthub.com/hr-management-software/isolved-vs-quickbooks-payroll/) * [Quinyx](https://www.selecthub.com/hr-management-software/isolved-vs-quinyx/) * [Rippling](https://www.selecthub.com/hr-management-software/rippling-vs-isolved/) * [Sage HR](https://www.selecthub.com/hr-management-software/isolved-vs-sage-hr/) * [Square Payroll](https://www.selecthub.com/hr-management-software/isolved-vs-square-payroll/) * [SuccessFactors](https://www.selecthub.com/hr-management-software/isolved-vs-successfactors/) * [Synerion](https://www.selecthub.com/hr-management-software/isolved-vs-synerion/) * [TriNet HR Plus](https://www.selecthub.com/hr-management-software/trinet-vs-isolved/) * [UKG Pro](https://www.selecthub.com/hr-management-software/ukg-pro-vs-isolved/) * [UKG Ready](https://www.selecthub.com/hr-management-software/isolved-vs-ukg-ready/) * [Unifocus](https://www.selecthub.com/hr-management-software/isolved-vs-unifocus/) * [Verint Workforce Management](https://www.selecthub.com/hr-management-software/isolved-vs-verint-workforce-management/) * [Wagepoint](https://www.selecthub.com/hr-management-software/isolved-vs-wagepoint/) * [Wave Payroll](https://www.selecthub.com/hr-management-software/isolved-vs-wave-payroll/) * [Workday HCM](https://www.selecthub.com/hr-management-software/isolved-vs-workday-hcm/) * [WorkForce Suite](https://www.selecthub.com/hr-management-software/isolved-vs-workforce-suite/) ## Pricing for HR Management Software ![Banner of Pricing guide for HR Management Software]() ## Similar Products Here are the most similar products to isolved HCM. [ perview ](https://www.selecthub.com/p/hr-management-software/perview-systems/) [ Pocket HRMS ](https://www.selecthub.com/p/hr-management-software/pocket-hrms/) [ SwarmHR ](https://www.selecthub.com/p/hr-management-software/swarmhr/) [ Staff Squared ](https://www.selecthub.com/p/hr-management-software/staff-squared/) [ Workzoom ](https://www.selecthub.com/p/hr-management-software/workzoom/) [ EmpXtrack ](https://www.selecthub.com/p/hr-management-software/empxtrack/) [ WorkSmarter ](https://www.selecthub.com/p/hr-management-software/worksmarter/) [ HR my ](https://www.selecthub.com/p/hr-management-software/hr-my/) [ Humanet ](https://www.selecthub.com/p/hr-management-software/humanet/) [ ClayHR ](https://www.selecthub.com/p/hr-management-software/bizmerlinhr/) ## About the Contributors The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content. [ ](https://www.selecthub.com/author/shweta-joshi/) Written by [Shweta Joshi](https://www.selecthub.com/author/shweta-joshi/) Technical Content Writer Shweta Joshi is a Market Analyst at SelectHub. She writes content for Warehouse Management, Distribution and CRM. In her free time, she pursues her myriad interests in reading, writing, sketching, traveling, learning about new languages, cultures and cuisines, and occasionally playing the uke completely out of tune. [See Full Bio](https://www.selecthub.com/author/shweta-joshi/) [ ](https://www.selecthub.com/author/hunter-lowe/) Edited by [Hunter Lowe](https://www.selecthub.com/author/hunter-lowe/) Content Editor Hunter Lowe is a Content Editor, Writer and Market Analyst at SelectHub. His team covers categories that range from ERP and business intelligence to transportation and supply chain management. Hunter is an avid reader and Dungeons and Dragons addict who studied English and Creative Writing through college. In his free time, you'll likely find him devising new dungeons for his players to explore, checking out the latest video games, writing his next horror story or running around with his daughter. [See Full Bio](https://www.selecthub.com/author/hunter-lowe/) Your review has been submitted and should be visible within 24 hours. 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Fit for companies in any industry, it simplifies management tasks and unifies data to reduce errors and increase productivity. Users can deploy directly or via an HRO partner network, with support provided for all 50 U.S. states. In addition to its primary capabilities, it has add-on modules for ACA compliance and integrations with carriers for 401K and benefits. It also offers a managed benefits service add-on that provides COBRA, FSA, HSA and other expanded benefits options.", "review": { "@type": "Review", "author": { "@type": "Person", "name": "Shweta Joshi", "reviewBody": "User reviews from the last year reveal a mixed bag for isolved's software. While many appreciate its strengths in payroll management and reporting, some have expressed concerns about its weaknesses in customer support and mobile app stability. A standout feature of isolved is its single-database platform, which streamlines HR and payroll functions, unlike some competitors that require juggling multiple modules. This integration is crucial for mid-sized businesses seeking to simplify their operations and improve data accuracy. However, isolved's Achilles' heel appears to be its customer support, with users reporting slower response times and occasional misinformation from representatives. This can be a dealbreaker for businesses that require timely assistance, especially during critical payroll cycles. While isolved excels in core HR and payroll functionalities, its limitations in areas like compensation management and the mobile app make it more suitable for mid-market companies (50-350 employees) with straightforward HR needs. Smaller businesses might find the platform overwhelming, while larger enterprises may require more robust features and customization options. Think of isolved as a reliable workhorse – it gets the job done for essential tasks but might need a tune-up for a smoother ride." } }, "image": "https://cdn.selecthub.com/products/75ebb02f92fc30a8040bbd625af999f1-23f4fbc48c7c152bfc1619c08c943d6e/resources/normal/logo.png?1693317560", "aggregateRating": { "@type": "AggregateRating", "ratingValue": "79", "bestRating": "100", "worstRating": "1", "ratingCount": "835" }, "offers": { "@type": "Offer", "priceSpecification": { "@type": "priceSpecification", "price": "4", "priceCurrency": "USD" } }, "positiveNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Accessibility: About 67% of the users who mention accessibility note that isolved can be accessed from anywhere making it easier for users and admin to manage updates." }, { "@type": "ListItem", "position": 2, "name": "Ease of Use: isolved is lauded by nearly 91% of users who mention ease of usage as a key aspect of choosing the software." }, { "@type": "ListItem", "position": 3, "name": "Employee Lifecycle Management: Almost 94% of users who mention employee lifecycle management recommend isolved for its capabilities." } ] }, "negativeNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Customer Support: A difficult to reach customer support staff, delayed and inconsistent responses and unsatisfactory solutions are reported by 78% of users who mention customer support." }, { "@type": "ListItem", "position": 2, "name": "Customization: About 63% of users who mention customization note that while isolved offers lots of features and functionalities, it can not be customized to meet individual organization requirements." }, { "@type": "ListItem", "position": 3, "name": "Hardware and Time-Keeping: Nearly 100% of users who mention hardware and time-keeping notice consistent issues with the hardware and lapses in time-keeping are frequent." } ] }, "applicationCategory": "HR Management Software" } ```