[Home](https://www.selecthub.com/) \> [Home Health Care](https://www.selecthub.com/category/home-health/) \> [Home Care Software](https://www.selecthub.com/c/home-care-software/) \> CareTime Categories: * [Home Care Software](https://www.selecthub.com/c/home-care-software/) * [EVV Software](https://www.selecthub.com/c/evv-software/) * [...](#) ## What Is CareTime? **Industry Specialties:** Hospital, Healthcare CareTime is an online solution that streamlines at-home patient check-in processes for home care and hospice companies. Users can schedule caregiver visits and schedules, send email and message notifications and process payrolls and bills. Responsive scheduling helps administrators save precious hours and focus on crucial tasks. Organizations can create new caretaker profiles and manage all jobs from a central dashboard. It uses the Electronic Visit Verification (EVV) module to track check-ins, check-outs and patient visits remotely. Its communicator module sends messages and email notifications about upcoming shifts, no-shows, late check-ins, overtime and more to keep everyone updated. It offers mobile support for Android and iOS devices to manage jobs on-the-go. PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=Home+Care+Software&product%5Fname=CareTime&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fhome-care-software%2Fcaretime%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fd7f14b4988c30cc40e5e7b7d157bc018-80d24ee65ebfc38e7a04703a8ac4ea39%2Fresources%2Fnormal%2Flogo.png%3F1731672510) [Contributors](#view-contributors) ![Pragya Singh]() Written by Pragya Singh Technical Content Writer [Read Bio ](https://www.selecthub.com/author/pragya-singh/) ![Hunter Lowe]() Edited by Hunter Lowe Content Editor [Read Bio ](https://www.selecthub.com/author/hunter-lowe/) User Sentiment i ![User satisfaction level icon: great]() Based on 51 reviews: Add your rating: ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() Product Screenshots and Videos ## #14 CareTime is ranked #14 in the Home Care Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report. [Get the Report Now ](https://pmo.selecthub.com/request-custom-scorecard?category%5Fslug=home-care-software&product%5Fslug=caretime&page%5Ftype=product&slug=caretime&product%5Fname=CareTime&category=Home+Care+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fhome-care-software%2Fcaretime%2F) ## CareTime Pricing Based on our most recent analysis, CareTime pricing starts at $99 (Monthly). [Get Price Quote](https://pmo.selecthub.com/get-product-pricing-medical/?category=Home+Care+Software&product%5Fname=CareTime&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fhome-care-software%2Fcaretime%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fd7f14b4988c30cc40e5e7b7d157bc018-80d24ee65ebfc38e7a04703a8ac4ea39%2Fresources%2Fnormal%2Flogo.png%3F1731672510&price=2) Price $ $ $ $ $ i Starting From $99 Pricing Model Monthly Free Trial No ## Training Resources CareTime is supported with the following types of training: Documentation In Person Live Online Videos Webinars ## Support The following support services are available for CareTime: Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ## CareTime Benefits and Insights Why use CareTime? ### Key differentiators & advantages of CareTime * **Simplify Scheduling:** Automate recurring schedules while matching caregiver skills and availability with client requirements. Modify and share updated schedules instantly. Send shift reminders to improve caregiver attendance. * **Maintain Accurate Records:** Accurately record caregiver work hours to avoid over or underpay. Track employee hours, arrival and departure timings, and duties performed online. Maintain consistency and accuracy throughout employee records and work hours. * **Calculate Payroll:** Accurately calculate caregiver payroll while reducing calculation errors for overtime hours. Streamline bonus calculation processes for top performers while reducing conflicts. Promote a healthy and stress-free work environment. * **Promote Hassle-Free Shift Swaps:** Monitor shift swaps while reorganizing work schedules. Use algorithms to track caregiver time off and shift swaps while keeping contingent staff for crises. Ensure adequate employee availability for smooth operations. ### Industry Expertise CareTime provides EHR solutions to industries like hospitals and practices operating in healthcare spaces like home health, hospice, palliative care and more. ## CareTime Reviews Based on our most recent analysis, CareTime reviews indicate a 'great' User Satisfaction Rating of 81% based on 51 user reviews from 3 recognized software review sites. ![User satisfaction level icon: great]() 51 reviews 81% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of CareTime reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros * **Easy-to-Use:** The solution is user-friendly and organizes patient information and employee data in one place, noted 81% of users who mentioned the product’s accessibility. * **Time Tracking:** Approximately 83% of reviewers said that the application accurately records employee attendance and work hours for accurate payroll calculation. * **Customer Support:** The system simplifies managing field staff and remote workers while offering responsive customer support, in-depth training materials and timely upgrades, said 84% of users who mentioned support. #### Cons * **Templates:** The system offers limited customization templates, noted 81% of reviewers who mentioned templates. * **Mobile App:** Nearly 77% of users said that the system’s mobile application offers a clunky interface compared to the desktop version. * **Integrations:** The system provides limited integration capabilities with third-party applications, said approximately 82% of reviewers who talked about integrations. #### Researcher's Summary: CareTime is an easy-to-use EHR application that organizes patient and employee data in a centralized location while automating documentation and visit verification processes. It accurately records employee attendance and work hours to generate error-free payroll while offering responsive customer support. However, the system offers limited customization templates, a patchy mobile application and integrates with few third-party modules. ## Key Features * **Scheduling Manager:** Create schedules based on preferences, client requirements, hours worked, distance and caregiver availability. Fill shifts on a first-come-first-serve basis while inviting caregivers to accept shifts via messages or emails. * **EVV, Mapping and Alerts:** Automatically track visits while creating payroll and billing data from check-ins and outs. Let caregivers view schedules from a mobile app. Admins can monitor caregiver visits on a map while setting alerts if visits are missed or delayed. Record visit questions and notes. * **Billing and Payroll:** Use visit data to create batch claims. Get paid through insurance, Medicare, Medicaid and other modes by preparing and sending electronic claims. Integrate with a preferred module to complete billing and payroll processes. * **Messenger:** Use two-way messaging to send messages to caregivers, team members and agencies. Communicate with employees while filling open shifts without having to call multiple people. * **Certification Management:** Manage certifications and expirations while maintaining records with one click. Use an employee management system to de-activate, add or terminate caregivers. * **Reports:** Generate reports to get in-depth information on caregiver visits, overtime hours and revenue. Use reports to compare actual visits with scheduled visits, overtime pay, no-shows, underutilized visits and more. Choose to receive alerts for authorization exhaustion, late check-ins or outs and upcoming shifts. * **Payroll:** Monitor caregiver pay rates (standard or special rates per service offered) and calculate gross pay per employee for the pay duration. Set pay rates by visit or time. Generate reports and export payroll data. * **Document Visits:** Let agencies prompt specific questions for every visit. Caregivers can take notes and document tasks completed during a visit. ## Limitations This product has the following limitations as of this review’s creation: * UI is crowded with multiple tabs. * Clunky mobile app. * Limited third-party integrations. ## Suite Support _mail\_outline_Email: support@caretime.net. _phone_Phone: (866) 589-2645. _school_Training: Their site features numerous articles. _local\_offer_Tickets: Users can submit tickets through their site. ## Similar Products Here are the most similar products to CareTime. [ MEDsys ](https://www.selecthub.com/p/home-care-software/medsys-software-solutions/) [ eCaring ](https://www.selecthub.com/p/home-care-software/ecaring/) [ FirstVisit ](https://www.selecthub.com/p/home-care-software/firstvisit/) [ Aaniie ](https://www.selecthub.com/p/home-care-software/aaniie/) [ Ankota ](https://www.selecthub.com/p/home-care-software/ankota/) [ Generations Homecare System ](https://www.selecthub.com/p/home-care-software/generations-homecare-system/) [ Rosemark ](https://www.selecthub.com/p/home-care-software/rosemark/) [ CareLinx ](https://www.selecthub.com/p/home-care-software/carelinx/) [ InMyTeam ](https://www.selecthub.com/p/home-care-software/inmyteam/) [ ShiftCare ](https://www.selecthub.com/p/home-care-software/shiftcare/) ## About the Contributors The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content. [ ](https://www.selecthub.com/author/pragya-singh/) Written by [Pragya Singh](https://www.selecthub.com/author/pragya-singh/) Technical Content Writer Pragya Singh is a Technical Writer and Market Analyst at SelectHub. She writes content for Project Management, PPM, Time and Attendance Management and Employee Scheduling. An avid reader and writer she studied English Literature at the University of Delhi (India). In her leisure time, she likes to dabble with poetry, is glued to an interesting book, looks for book recommendations, makes random backpacking plans or is hooked to a sitcom. She occasionally indulges in outdoor sports and getting into debates about current and world politics, entertainment and everything else. [See Full Bio](https://www.selecthub.com/author/pragya-singh/) [ ](https://www.selecthub.com/author/hunter-lowe/) Edited by [Hunter Lowe](https://www.selecthub.com/author/hunter-lowe/) Content Editor Hunter Lowe is a Content Editor, Writer and Market Analyst at SelectHub. His team covers categories that range from ERP and business intelligence to transportation and supply chain management. Hunter is an avid reader and Dungeons and Dragons addict who studied English and Creative Writing through college. In his free time, you'll likely find him devising new dungeons for his players to explore, checking out the latest video games, writing his next horror story or running around with his daughter. [See Full Bio](https://www.selecthub.com/author/hunter-lowe/) Your review has been submitted and should be visible within 24 hours. 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