[Home](https://www.selecthub.com/) \> [Home Health Care](https://www.selecthub.com/category/home-health/) \> [Home Care Software](https://www.selecthub.com/c/home-care-software/) \> CareSmartz360 Categories: * [Home Care Software](https://www.selecthub.com/c/home-care-software/) * [EVV Software](https://www.selecthub.com/c/evv-software/) * [...](#) ## What Is CareSmartz360? **Industry Specialties:** Home Care Agencies, Start-Ups CareSmartz360 is a HIPAA-compliant cloud-hosted resident care solution that helps practices manage client documentation, schedule shifts and prepare patient care plans. Its capabilities include a digital library, billing, electronic intake, payer management and recurring schedule creation. Agencies can match patients with caregivers according to location, specialty, requirements and availability while using color codes to highlight no-shows, approved, open or booked shifts and view staff schedules. Administrators can use the learning management module to educate staff and measure progress by attempted or unattempted courses. A personal portal helps patient family members monitor invoices, review caretaker tasks, add required documents, make payments and communicate with agencies. PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=Home+Care+Software&product%5Fname=CareSmartz360&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fhome-care-software%2Fcaresmartz360%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fc7b03782920d35145eb4c97556d194a3-1d7b9b8e389972894ca26b06f9c6b0da%2Fresources%2Fnormal%2Flogo.png%3F1693318558) [Contributors](#view-contributors) ![Pragya Singh]() Written by Pragya Singh Technical Content Writer [ Read Bio](https://www.selecthub.com/author/pragya-singh/) ![Hunter Lowe]() Edited by Hunter Lowe Content Editor [ Read Bio](https://www.selecthub.com/author/hunter-lowe/) User Sentiment i ![User satisfaction level icon: excellent]() Based on 28 reviews: Add your rating: ![Screenshots]()![Screenshots]()![Screenshots]() Product Screenshots and Videos ## #19 CareSmartz360 is ranked #19 in the Home Care Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report. [ Get the Report Now](https://pmo.selecthub.com/request-custom-scorecard?category%5Fslug=home-care-software&product%5Fslug=caresmartz360&slug=caresmartz360&product%5Fname=CareSmartz360&category=Home+Care+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fhome-care-software%2Fcaresmartz360%2F) ## CareSmartz360 Pricing Based on our most recent analysis, CareSmartz360 pricing starts at $10 (Per Client, Monthly). [Get Price Quote](https://pmo.selecthub.com/get-product-pricing-medical/?category=Home+Care+Software&product%5Fname=CareSmartz360&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fhome-care-software%2Fcaresmartz360%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fc7b03782920d35145eb4c97556d194a3-1d7b9b8e389972894ca26b06f9c6b0da%2Fresources%2Fnormal%2Flogo.png%3F1693318558&price=1) Price $ $ $ $ $ i Starting From $10 Pricing Model Per Client, Monthly Free Trial No ## Training Resources CareSmartz360 is supported with the following types of training: Documentation In Person Live Online Videos Webinars ## Support The following support services are available for CareSmartz360: Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ## CareSmartz360 Benefits and Insights Why use CareSmartz360? ### Key differentiators & advantages of CareSmartz360 * **Simplify Caregiver Management:** Automate scheduling processes to manage caregiver shifts. Ensure employee compliances while meeting training requirements. Reduce wasteful manual efforts to spend time on critical business functions. * **Reduce Shift Overlaps:** Prevent overlapping caregiver shifts, timings and leaves. Receive real-time alerts on possible overlaps and time conflicts while scheduling. Prepare care plans and upload them in advance while assigning shifts to available staff in case of cancellations. * **Increase Connectivity:** Bridge the communication gap between caregivers and clients by promoting smooth information flow. Save time sharing and communicating with clients while improving caregiving services. Drastically reduce misplacements, errors and misunderstandings. * **Establish Administrative Control:** Streamline administrative tasks like billing and payroll, scheduling, HR and training to increase efficiency and productivity. Caregivers can access relevant information through a caregiver and family portal. Use EVV to track time while streamlining client billing and caregiver payroll to improve accuracy. * **Leverage Franchisor Support:** Oversee franchisee management, recruitment and accounting. Use intranet to access franchisee information like corporate office, personnel and policies. Maintain successful franchisor-franchisee relationships through paperless onboarding and seamless communication. ### Industry Expertise CareSmartz360 offers solutions to industries like hospitals and agencies operating in the healthcare space, including home health, hospice, palliative care agencies and more. ## CareSmartz360 Reviews Based on our most recent analysis, CareSmartz360 reviews indicate a 'excellent' User Satisfaction Rating of 92% based on 28 user reviews from 1 recognized software review sites. ![User satisfaction level icon: excellent]() 28 reviews 92% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of CareSmartz360 reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros * **Functionality:** The system is user-friendly and streamlines patient tracking, scheduling and payroll, noted 83% of users who mentioned the product’s functionality. * **Billing:** Approximately 85% of reviewers said that the application simplifies billing and payroll processes while seamlessly integrating with Quickbooks. * **Layout:** The system is well-organized and aesthetically pleasing, said 88% of users who mentioned layout. #### Cons * **Learning Curve:** There’s a steep learning curve to get used to the product’s features and capabilities, noted 87% of reviewers who talked about the learning curve. * **Customer Support:** Nearly 84% of users said that the application doesn’t offer 24/7 customer support and is sluggish to respond to issues. * **Cost:** The add-ons and customizations are expensive for smaller agencies looking for value-for-money solutions, said approximately 77% of reviewers who talked about cost. #### Researcher's Summary: Does CareSmartz360 live up to its name and make you feel smarter about home healthcare management? Based on user reviews, CareSmartz360 seems to be a hit with home healthcare agencies looking for an alternative to traditional methods. Users rave about its intuitive interface and comprehensive suite of features, highlighting its scheduling, billing, and client management as major wins. For instance, one user praised the software's ability to "eliminate paper timesheets" and streamline payroll, while another highlighted the convenience of setting up client schedules once and not having to "keep 'building' schedules each week." Many users view these features as a breath of fresh air compared to the clunky, outdated systems they used previously. However, like a patient with a stubborn cough, CareSmartz360 isn't without its drawbacks. Some users have reported experiencing occasional technical glitches, which can be frustrating when you're trying to manage a busy healthcare operation. Additionally, several users mentioned a steep learning curve, particularly for those unfamiliar with similar software. This is an area where CareSmartz360 could improve, perhaps by offering more comprehensive onboarding resources or in-app tutorials. Despite these hiccups, the overwhelming sentiment is positive. Users consistently applaud the responsiveness and helpfulness of CareSmartz360's customer support team, which seems to act like a reliable remedy for any software-related ailments. This dedication to customer satisfaction appears to be a key differentiator for CareSmartz360, as users often compare it favorably to competitors who lack this level of support. In conclusion, CareSmartz360 appears best suited for home healthcare agencies of all sizes looking to ditch their old ways and embrace a more efficient, digital approach. Its user-friendly design, coupled with robust features and stellar customer support, makes it a compelling option for those seeking to streamline operations and improve overall care coordination. ## Key Features * **Quick Scheduling:** Use the quick schedule function to select client names, schedule starts and end times and type of shift. Assign caregiver tasks while creating schedules quickly. Match caregivers with clients based on distance, specialty, availability and more. Assign open shifts to one or more caregivers while informing them via emails or text messages. * **Billing and Payroll:** Automate invoicing by creating invoice folders while specifying criteria that can be processed and sent in one go. Export final invoice batches to QuickBooks, print out as PDFs or send invoice notifications to payers. Perform multiple functions like adjust, email, delete or discount to each invoice batch using icons in the row. * **HR and Training:** Store crucial staff and caregiver information like employment history, education, referrals, availability, preferred timings, reporting supervisor and more in the HR module. Stay compliant by tracking caregiver license and certification information while getting notifications 30 days prior to expiration. * **Caregiver Portal:** Let caregivers access multiple widgets to get an overview of available shifts, upcoming schedules, client details with tasks and hyperlinks with detailed information. Caregivers can view open shifts while sending requests to fill those. Caregivers can click in and out of shifts, add service delivery notes and mark assigned tasks as complete using the scheduling widget. * **Reporting:** Get in-depth insights on various business aspects for smart decision-making. Monitor caregiver performance, track scheduled time vs. hours delivered and track caregiver check-ins, outs and time spent on shifts through scheduling and EVV reports. Get details of revenue generated, expenses, client margins, expenses, invoice adjustments and more via accounting reports. * **Digital Library:** Upload compliance documents, training manuals and templates to a digital library for easy access. Keep all documents updated and consistent for staff and caregivers. Updating folders and archiving the old ones eliminates confusion while keeping everyone on the same page. * **EVV:** Verify caregiver clock-ins, outs and total billable hours per shift. Track and manage schedules using a single screen while changing their status to approved, canceled, need review or no-shows. Use a scheduling time tracking view to see the required schedules while glancing at open shifts and reviewing schedules for which payroll has been finalized. * **Family Portal:** Let clients and their family members view invoices, care schedules and other vital information. Clients can provide feedback on care and service quality. Let clients pay directly from the dashboard while gauging how much they are spending on care services. * **Payer Management:** Save time by not adding identical payer information multiple times while categorizing them as a community, company or private payer. Bill faster by saving preferred mode of branding, invoicing, credit card information and invoicing. Automate billing and invoicing by recording billing rates for specific payers while inputting rates for particular services and shift types. ## Limitations This product has the following limitations as of the writing of this review: * Onboarding processes are difficult. * Steep learning curve. * Navigating through the library is challenging. ## Suite Support _mail\_outline_Email: Not listed. _phone_Phone: +1 (844) 588 2771. _school_Training: Their site features online resources that include product updates. _local\_offer_Tickets: Users can submit tickets through the vendor website. ## Head-to-Head Comparison ![CareSmartz360 Software Tool]() vs * [Aaniie](https://www.selecthub.com/home-care-software/aaniie-vs-caresmartz360/) * [AdaCare](https://www.selecthub.com/home-care-software/adacare-vs-caresmartz360/) * [AlayaCare](https://www.selecthub.com/home-care-software/alayacare-vs-caresmartz360/) * [Ankota](https://www.selecthub.com/home-care-software/ankota-vs-caresmartz360/) * [AssuriCare](https://www.selecthub.com/home-care-software/assuricare-vs-caresmartz360/) * [AxisCare](https://www.selecthub.com/home-care-software/axiscare-vs-caresmartz360/) * [Carecenta](https://www.selecthub.com/home-care-software/caresmartz360-vs-carecenta/) * [CareLinx](https://www.selecthub.com/home-care-software/carelinx-vs-caresmartz360/) * [CareVoyant](https://www.selecthub.com/home-care-software/carevoyant-vs-caresmartz360/) * [CubHub](https://www.selecthub.com/home-care-software/cubhub-vs-caresmartz360/) * [eRSP](https://www.selecthub.com/home-care-software/ersp-vs-caresmartz360/) * [Generations Homecare System](https://www.selecthub.com/home-care-software/generations-homecare-system-vs-caresmartz360/) * [HHAeXchange](https://www.selecthub.com/home-care-software/hhaexchange-vs-caresmartz360/) * [KanTime](https://www.selecthub.com/home-care-software/kantime-vs-caresmartz360/) * [MEDsys](https://www.selecthub.com/home-care-software/caresmartz360-vs-medsys-software-solutions/) * [Sandata](https://www.selecthub.com/home-care-software/sandata-vs-caresmartz360/) * [ShiftCare](https://www.selecthub.com/home-care-software/caresmartz360-vs-shiftcare/) * [SwyftOps](https://www.selecthub.com/home-care-software/swyftops-vs-caresmartz360/) * [WellSky Personal Care](https://www.selecthub.com/home-care-software/wellsky-personal-care-vs-caresmartz360/) ## Awards CareSmartz360 stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]() ## Similar Products Here are the most similar products to CareSmartz360. [ AdaCare ](https://www.selecthub.com/p/home-care-software/adacare/) [ MEDsys ](https://www.selecthub.com/p/home-care-software/medsys-software-solutions/) [ eCaring ](https://www.selecthub.com/p/home-care-software/ecaring/) [ FirstVisit ](https://www.selecthub.com/p/home-care-software/firstvisit/) [ InMyTeam ](https://www.selecthub.com/p/home-care-software/inmyteam/) [ ShiftCare ](https://www.selecthub.com/p/home-care-software/shiftcare/) [ Carecenta ](https://www.selecthub.com/p/home-care-software/carecenta/) [ Aaniie ](https://www.selecthub.com/p/home-care-software/aaniie/) [ Ankota ](https://www.selecthub.com/p/home-care-software/ankota/) [ CareVoyant ](https://www.selecthub.com/p/home-care-software/carevoyant/) ## About the Contributors The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content. [ ](https://www.selecthub.com/author/pragya-singh/) Written by [Pragya Singh](https://www.selecthub.com/author/pragya-singh/) Technical Content Writer Pragya Singh is a Technical Writer and Market Analyst at SelectHub. She writes content for Project Management, PPM, Time and Attendance Management and Employee Scheduling. An avid reader and writer she studied English Literature at the University of Delhi (India). In her leisure time, she likes to dabble with poetry, is glued to an interesting book, looks for book recommendations, makes random backpacking plans or is hooked to a sitcom. She occasionally indulges in outdoor sports and getting into debates about current and world politics, entertainment and everything else. [See Full Bio](https://www.selecthub.com/author/pragya-singh/) [ ](https://www.selecthub.com/author/hunter-lowe/) Edited by [Hunter Lowe](https://www.selecthub.com/author/hunter-lowe/) Content Editor Hunter Lowe is a Content Editor, Writer and Market Analyst at SelectHub. His team covers categories that range from ERP and business intelligence to transportation and supply chain management. Hunter is an avid reader and Dungeons and Dragons addict who studied English and Creative Writing through college. In his free time, you'll likely find him devising new dungeons for his players to explore, checking out the latest video games, writing his next horror story or running around with his daughter. [See Full Bio](https://www.selecthub.com/author/hunter-lowe/) Your review has been submitted and should be visible within 24 hours. Review Title Pros Cons Overall feedback Your name Your job title Industry [ Choose your main industry](javascript:void%28%29) * [Accounting / CPA](javascript:void%28%29) * [Advertising](javascript:void%28%29) * [Aerospace & Defense](javascript:void%28%29) * [Agriculture](javascript:void%28%29) * [Apparel](javascript:void%28%29) * [Architecture](javascript:void%28%29) * [Auto Dealership](javascript:void%28%29) * [Automotive](javascript:void%28%29) * [Banking & Financial Services](javascript:void%28%29) * [Banking & Mortgage](javascript:void%28%29) * [Chemicals](javascript:void%28%29) * [Construction & Engineering](javascript:void%28%29) * [Construction / Contracting](javascript:void%28%29) * [Consulting](javascript:void%28%29) * [Consumer Products](javascript:void%28%29) * [Distribution](javascript:void%28%29) * [E-commerce](javascript:void%28%29) * [Education](javascript:void%28%29) * [Electronics](javascript:void%28%29) * [Energy & Utilities](javascript:void%28%29) * [Federal Government](javascript:void%28%29) * [Field Maintenance](javascript:void%28%29) * [Food & Beverage](javascript:void%28%29) * [Healthcare / Social Services](javascript:void%28%29) * [Hospitality / Gaming / Travel](javascript:void%28%29) * [Human Resources](javascript:void%28%29) * [Industrial Machinery](javascript:void%28%29) * [Information Technology & High Tech](javascript:void%28%29) * [Insurance](javascript:void%28%29) * [Legal](javascript:void%28%29) * [Maintenance / Field Service](javascript:void%28%29) * [Manufacturing](javascript:void%28%29) * [Marketing Services](javascript:void%28%29) * [Media & Communications / Entertainment](javascript:void%28%29) * [Mill Products](javascript:void%28%29) * [Mining / Metals](javascript:void%28%29) * [Mortgage](javascript:void%28%29) * [Non-Profit](javascript:void%28%29) * [Not Available](javascript:void%28%29) * [Oil & Gas](javascript:void%28%29) * [Other](javascript:void%28%29) * [Other Services](javascript:void%28%29) * [Payroll Provider](javascript:void%28%29) * [Pharmaceuticals](javascript:void%28%29) * [Professional Employer Organization](javascript:void%28%29) * [Professional Services](javascript:void%28%29) * [Property Management](javascript:void%28%29) * [Public Sector](javascript:void%28%29) * [Real Estate](javascript:void%28%29) * [Recruiting Agency](javascript:void%28%29) * [Religious Institutions](javascript:void%28%29) * [Retail](javascript:void%28%29) * [Sales & Marketing](javascript:void%28%29) * [Semiconductors](javascript:void%28%29) * [Software / IT](javascript:void%28%29) * [Sports and Recreation](javascript:void%28%29) * [Staffing Agency](javascript:void%28%29) * [State & Local Government](javascript:void%28%29) * [Telecommunications](javascript:void%28%29) * [Third-Party Administrator](javascript:void%28%29) * [Transportation & Logistics](javascript:void%28%29) * [Wholesale Distribution](javascript:void%28%29) Company Size [ Choose your company size](javascript:void%28%29) * [1 employee](javascript:void%28%29) * [2 to 9 employees](javascript:void%28%29) * [10 - 19 employees](javascript:void%28%29) * [20 - 49 employees](javascript:void%28%29) * [50 - 99 employees](javascript:void%28%29) * [100 - 499 employee](javascript:void%28%29) * [500 - 999 employees](javascript:void%28%29) * [1,000 - 2,499 employees](javascript:void%28%29) * [2,500 - 4,999 employees](javascript:void%28%29) * [5,000 - 9,999 employees](javascript:void%28%29) * [10,000 - 24,999 employees](javascript:void%28%29) * [25,000 - 49,999 employees](javascript:void%28%29) * [50,000 + employees](javascript:void%28%29) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Home Health Care", "item": "https://www.selecthub.com/category/home-health/" }, { "@type": "ListItem", "position": 3, "name": "Home Care Software", "item": "https://www.selecthub.com/c/home-care-software/" }, { "@type": "ListItem", "position": 4, "name": "CareSmartz360" } ] } { "@context": "http://schema.org", "@type": "SoftwareApplication", "name": "CareSmartz360", "description": "CareSmartz360 is a HIPAA-compliant cloud-hosted resident care solution that helps practices manage client documentation, schedule shifts and prepare patient care plans. Its capabilities include a digital library, billing, electronic intake, payer management and recurring schedule creation. Agencies can match patients with caregivers according to location, specialty, requirements and availability while using color codes to highlight no-shows, approved, open or booked shifts and view staff schedules. Administrators can use the learning management module to educate staff and measure progress by attempted or unattempted courses. A personal portal helps patient family members monitor invoices, review caretaker tasks, add required documents, make payments and communicate with agencies.", "review": { "@type": "Review", "author": { "@type": "Person", "name": "Pragya Singh", "reviewBody": "Does CareSmartz360 live up to its name and make you feel smarter about home healthcare management? Based on user reviews, CareSmartz360 seems to be a hit with home healthcare agencies looking for an alternative to traditional methods. Users rave about its intuitive interface and comprehensive suite of features, highlighting its scheduling, billing, and client management as major wins. For instance, one user praised the software's ability to \"eliminate paper timesheets\" and streamline payroll, while another highlighted the convenience of setting up client schedules once and not having to \"keep 'building' schedules each week.\" Many users view these features as a breath of fresh air compared to the clunky, outdated systems they used previously. However, like a patient with a stubborn cough, CareSmartz360 isn't without its drawbacks. Some users have reported experiencing occasional technical glitches, which can be frustrating when you're trying to manage a busy healthcare operation. Additionally, several users mentioned a steep learning curve, particularly for those unfamiliar with similar software. This is an area where CareSmartz360 could improve, perhaps by offering more comprehensive onboarding resources or in-app tutorials. Despite these hiccups, the overwhelming sentiment is positive. Users consistently applaud the responsiveness and helpfulness of CareSmartz360's customer support team, which seems to act like a reliable remedy for any software-related ailments. This dedication to customer satisfaction appears to be a key differentiator for CareSmartz360, as users often compare it favorably to competitors who lack this level of support. In conclusion, CareSmartz360 appears best suited for home healthcare agencies of all sizes looking to ditch their old ways and embrace a more efficient, digital approach. Its user-friendly design, coupled with robust features and stellar customer support, makes it a compelling option for those seeking to streamline operations and improve overall care coordination." } }, "image": "https://cdn.selecthub.com/products/c7b03782920d35145eb4c97556d194a3-1d7b9b8e389972894ca26b06f9c6b0da/resources/normal/logo.png?1693318558", "aggregateRating": { "@type": "AggregateRating", "ratingValue": "92", "bestRating": "100", "worstRating": "1", "ratingCount": "28" }, "offers": { "@type": "Offer", "priceSpecification": { "@type": "priceSpecification", "price": "10", "priceCurrency": "USD" } }, "positiveNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Functionality: The system is user-friendly and streamlines patient tracking, scheduling and payroll, noted 83% of users who mentioned the product’s functionality." }, { "@type": "ListItem", "position": 2, "name": "Billing: Approximately 85% of reviewers said that the application simplifies billing and payroll processes while seamlessly integrating with Quickbooks." }, { "@type": "ListItem", "position": 3, "name": "Layout: The system is well-organized and aesthetically pleasing, said 88% of users who mentioned layout." } ] }, "negativeNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Learning Curve: There’s a steep learning curve to get used to the product’s features and capabilities, noted 87% of reviewers who talked about the learning curve." }, { "@type": "ListItem", "position": 2, "name": "Customer Support: Nearly 84% of users said that the application doesn’t offer 24/7 customer support and is sluggish to respond to issues." }, { "@type": "ListItem", "position": 3, "name": "Cost: The add-ons and customizations are expensive for smaller agencies looking for value-for-money solutions, said approximately 77% of reviewers who talked about cost." } ] }, "applicationCategory": "Home Care Software" } ```