[Home](https://www.selecthub.com/) \> [Transportation Management](https://www.selecthub.com/category/transportation-and-logistics-management/) \> [Freight Forwarding Software](https://www.selecthub.com/c/freight-forwarding-software/) \> C.H. Robinson Categories: * [Freight Forwarding Software](https://www.selecthub.com/c/freight-forwarding-software/) * [TMS Software](https://www.selecthub.com/c/tms-software/) * [...](#) ## What Is C.H. Robinson? **Industry Specialties:** Serves all industries CH Robinson offers technology, transportation network and intensive guidance to support supply chain and logistics businesses. Its specialties include global logistics, transportation, supply chain and procurement management. Shippers can leverage freight services such as air, flatbed, intermodal, LTL, ocean and rail with temperature-controlled carriers. Its supply chain modules include warehousing, consulting, last-mile and cross-border deliveries, and custom guidance and compliance. CH Robinson integrates seamlessly with supply chain, ERP, CRM and eCommerce solutions. This ensures easy data flow and consolidates transportation management operations under a single platform. Users appreciate its wide range of carrier networks, supply chain expertise and bidding processes. However, they find implementation challenging, and the tool lacks crucial features like language support. **Our Research Process for CH Robinson** My primary sources were the CH Robinson website to understand its key offerings and independent YouTube reviews. I also explored data from our software selection platform to understand its top-performing features and how it compares to competitors like [Uber Freight](https://www.selecthub.com/p/tms-software/uber-freight-tms/) and [Blue Yonder TMS](https://www.selecthub.com/p/tms-software/luminate-logistics/). These findings, along with customer reviews from Gartner and Capterra, gave me comprehensive insights about the tool. PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=Freight+Forwarding+Software&product%5Fname=C.H.%2BRobinson&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ffreight-forwarding-software%2Fch-robinson%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fd12f3b5c457a92abbc87939406df183f-d490fb0ad4a447d077a5489b342cd2d1%2Fresources%2Fnormal%2Flogo.png%3F1693319188) [Contributors](#view-contributors) ![Khyati Badiyani]() Written by Khyati Badiyani Technical Content Writer [Read Bio ](https://www.selecthub.com/author/khyati-badiyani/) ![Pooja Verma]() Edited by Pooja Verma Content Editor [Read Bio ](https://www.selecthub.com/author/pooja-verma/) User Sentiment i ![User satisfaction level icon: excellent]() Based on 20 reviews: Add your rating: ![Screenshots]()![Screenshots]()![Screenshots]() Product Screenshots and Videos ## #1 C.H. Robinson is ranked #1 in the Freight Forwarding Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report. [Get the Report Now ](https://pmo.selecthub.com/request-custom-scorecard?category%5Fslug=freight-forwarding-software&product%5Fslug=ch-robinson&page%5Ftype=product&slug=ch-robinson&product%5Fname=C.H.+Robinson&category=Freight+Forwarding+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ffreight-forwarding-software%2Fch-robinson%2F) ## C.H. Robinson Pricing Based on our most recent analysis, C.H. Robinson pricing starts in the range of $1,000 or more. [Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=Freight+Forwarding+Software&product%5Fname=C.H.%2BRobinson&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ffreight-forwarding-software%2Fch-robinson%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fd12f3b5c457a92abbc87939406df183f-d490fb0ad4a447d077a5489b342cd2d1%2Fresources%2Fnormal%2Flogo.png%3F1693319188&price=5) Price $ $ $ $ $ i Starting From Custom Quote i Pricing Model Quote-based, Annually Free Trial Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=C.H.+Robinson&category=Freight+Forwarding+Software&product%5Flogo=https://cdn.selecthub.com/products/d12f3b5c457a92abbc87939406df183f-d490fb0ad4a447d077a5489b342cd2d1/resources/normal/logo.png?1693319188) ## Training Resources C.H. Robinson is supported with the following types of training: Documentation In Person Live Online Videos Webinars ## Support The following support services are available for C.H. Robinson: Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ## C.H. Robinson Benefits and Insights Why use C.H. Robinson? ### Key differentiators & advantages of C.H. Robinson * **Wide Range of Network:** Our in-house analysts gave spot quotes a perfect score of 100, surpassing competitors like [Oracle Transportation Management ](https://www.selecthub.com/p/tms-software/oracle-transportation-management/)and highlighting easy rate comparisons and carrier selection. With a carrier network of more than 200,000 shippers and carriers, you can drive cost savings through data-driven decisions. * **Improve Visibility:** The system provides end-to-end supply chain visibility, from order placement and processing to delivery. * **Facilitate Customs:** CH Robinson’s compliance received a 100 in our in-house research, ranking above most competitors like Uber Freight and [SAP TMS](https://www.selecthub.com/p/tms-software/sap-transportation-management/). You can ensure trade compliance by decreasing uncertainty and simplifying compliance management. It offers more than 100 licensed custom brokers and 800 cross-border experts to guide cross-border shipments and transactions. * **Customer Satisfaction:** The system helps you improve customer experiences with live shipment tracking, suitable carriers and modes, and lower claims damage. It also enhances delivery and last-mile connectivity with vetted carrier networks. * **Minimize Cost:** Our analysts rated CH Robinson’s carrier comparison feature at 100 higher than competitors like Oracle TMS. It helps you compare and choose reliable carriers at the best rates using a carrier load board network across North America. ### Industry Expertise CH Robinson TMS offers region-specific logistics services to companies of all sizes and types across Asia, Europe, Latin America, North America, Oceania and South Asia. It serves several industries, including aerospace, energy, floral, F&B, healthcare, retail and perishable goods. ## C.H. Robinson Reviews Based on our most recent analysis, C.H. Robinson reviews indicate a 'excellent' User Satisfaction Rating of 94% based on 20 user reviews from 1 recognized software review sites. ![User satisfaction level icon: excellent]() 20 reviews 94% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of C.H. Robinson reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros * **Extensive Carrier Network:** C.H. Robinson boasts a vast network of carriers, providing shippers with more options and flexibility to move their freight efficiently. This can lead to better rates and improved service levels. * **Transport optimization:** With abundant data, it’s easy to choose the best shipment modes, rates and routes to optimize costs and reduce carbon footprint. #### Cons * **Technology and Integration Challenges:** The platform's user interface and integration capabilities have been cited as areas for improvement. Users have reported difficulties with system navigation, data synchronization, and compatibility with existing enterprise systems, leading to inefficiencies and frustration. * **Customer Support Concerns:** Some users have raised concerns about the responsiveness and effectiveness of customer support, particularly in resolving complex issues or providing timely assistance. This can impact user satisfaction and the overall experience with the platform. #### Researcher's Summary: CH Robinson’s TMS has a lot going on, especially if you’re dealing with complex shipping needs. By “complex,” I mean the kind that requires a powerhouse carrier network. That's where CH Robinsons’ TMS module, Navisphere, comes in. With over 200,000 shippers and carriers, it stands out as the company's strongest asset. The transport optimizer is a game changer. It processes massive amounts of data to pinpoint the best carrier options, helping you optimize shipments, travel time and total miles. This leads to smarter decisions and cost savings, even when rates fluctuate. The transport optimization and real-time visibility features helped [IPC](https://www.chrobinson.com/en-us/resources/resource-center/case-studies/ipc-subway-case-study/) make Subway’s “Eat Fresh” possible. The system connected 13 carriers, 65 suppliers and 92 distribution partners, allowing them to combine shipments and adjust order profiles to deliver products on time to franchises. With the help of a unified system, IPC was able to have clear visibility, monitor, make quick supply chain decisions and build cost-effective transportation plans. Our researchers rated the bid creation process a solid 85/100, something core competitors like Uber Freight don’t provide. It's easy to get spot quotes and create contracts, so tendering becomes a piece of cake. I found booking shipments and quoting equally impressive, especially with real-time rates integrated into your route guide. Compliance is another standout element. Besides earning scores of 100 in our selection platform for features like carrier and trade compliance, CH Robinson has also received praise from user reviews for its supply chain expertise in compliance. Implementation can be challenging, and the UI can be a bit clunky. And customers feel that for a global company, language options are limited. CH Robinson offers customized pricing based on your needs, but it clearly targets large enterprises with complex supply chains and the resources to manage the platform. For small businesses, it can get overwhelming and cost-intensive, considering the vast network. ## Key Features **Services for Shippers** * **Air Freight:** The tool includes space and scheduling services through passenger and cargo planes using existing carrier relationships. The Global Carrier Management program provides consistent access to daily departure schedules for all air freight. * **Intermodal:** Navisphere offers numerous cross-border, expedited and drayage and port services for simplified intermodal shipping globally. * **Ocean Shipping:** CH Robinson provides expert assistance to help analyze freight characteristics and strategize accordingly. Its services include full container load, less than container load, buyer’s consolidation and expedited FCL services on Trans-Atlantic Westbound Trade lanes. * **Rail Freight:** It provides rail shipment carrier options across Europe and Asia and includes GPS-enabled block trains for location transparency and door-to-door services beyond the railyard. * **Truckload & Flatbed:** The system supports truckload strategies with a managed carrier pool of more than 73,000 contract carriers in North America. It facilitates truckload RFP operations, offers real-time global tracking and provides vetted cross-border flatbeds and specialized equipment, with on-request expert guidance. * **LTL and Small Parcel:** It connects common LTL carriers with expedited carriers and last-mile deliveries to consolidate or deconsolidate freight based on space requirements. It also offers dedicated service for cost-efficient small parcel deliveries across North America. Its parcel intelligence technology provides in-depth insights for RFP analysis, business intelligence, freight payments and audits. * **Temperature Controlled:** You can expect a monitored network of temperature-controlled carriers on contract. Carriers are customized to sustain and deliver product and temperature-specific requirements while staying STF compliant. A team of 8,000 experts is available to handle sensitive freight. **Supply Chain and Logistics** * **Consolidation:** Supply chain services include freight, retail and automotive consolidation with forward distribution. It combines multiple supplier orders into single shipments with pre-paid supplier and retail-direct programs. * **Cross-Border Support:** Your shipment gets special assistance for intra-Canada and intra-Mexico shipments. Choose between OEA and C-TPAT-compliant contract carriers for mitigating shipment-related risks within intra-Mexico shipments. * **Customs and Trade Compliance:** CH Robinson offers multiple services such as customs brokerage and CARM advisory, import and export compliance consulting, including assistance for trade policy auditing. * **Last Mile:** You can leverage last-mile deliveries across North America. It includes curbside, in-home room of choice, in-home package removal and product assembly services. * **Managed Procurement:** You get access to managed procurement tools for supply chain analysis, SKU translation and order consolidation, and track and trace orders to their store locations. * **Project Logistics:** It offers logistic management solutions across South Asia, North America, Europe, the UK, Oceania and Latin America and assists with risk assessment, holistic project management, live tracking and global multimodal solutions. * **TMS:** The system provides customizable and dedicated small business, global services and TMS solutions. It automates transportation and supply chain management across different regions, transportation modes and channels. * **Warehousing:** Access secure warehouse spaces at crucial locations along the border sides. The platform supports product dispersal after meeting compliance requirements. **Services for Carriers** * **Load Board:** You can compare, find and choose carriers within a structured load board, with an instant booking feature. Schedule customized notifications based on user preference. Check load details while assigning drivers and vehicles from anywhere. * **Payment options:** Navisphere offers convenient and quick payment options to optimize the payment cycle. You can upload documentation or capture images and share them using the mobile app. The QuickPay tool accelerates the payment cycle and helps businesses get paid quickly. * **Advantage Program:** You can use reward programs for timely arrivals, automatic updates and exceptional customer service. Access tier-based benefits after registration. ## Limitations User feedback suggests the following product limitations at the time of this review: * The interface is tricky to navigate. * Implementation is challenging. * Low scope of customization. ## Compare to Other Leading Software These are the top products most often compared. Generating Scorecard... Compare to C.H. Robinson You can choose 4 products to compare [ Kuebix ](https://www.selecthub.com/p/tms-software/kuebix/) [ SAP Transportation Management ](https://www.selecthub.com/p/tms-software/sap-transportation-management/) [ Infios TMS ](https://www.selecthub.com/p/tms-software/infios-tms/) [ Oracle Transportation Management ](https://www.selecthub.com/p/tms-software/oracle-transportation-management/) [ Uber Freight ](https://www.selecthub.com/p/tms-software/uber-freight/) [ Manhattan TMS ](https://www.selecthub.com/p/tms-software/manhattan-tms/) [ Blue Yonder TMS ](https://www.selecthub.com/p/tms-software/blue-yonder-tms/) [ PCS ](https://www.selecthub.com/p/tms-software/pcs-software/) [ FreightPOP ](https://www.selecthub.com/p/tms-software/freightpop/) Generating Scorecard... Compare to C.H. Robinson ## Head-to-Head Comparison ![C.H. Robinson Software Tool]() vs * [CSA Software](https://www.selecthub.com/freight-forwarding-software/ch-robinson-vs-csa-software/) * [GoFreight](https://www.selecthub.com/freight-forwarding-software/ch-robinson-vs-gofreight/) * [Magaya](https://www.selecthub.com/freight-forwarding-software/ch-robinson-vs-magaya/) * [Shippabo](https://www.selecthub.com/freight-forwarding-software/ch-robinson-vs-shippabo/) ## Awards C.H. Robinson stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]() ## Similar Products Here are the most similar products to C.H. Robinson. [ Fresa Gold ](https://www.selecthub.com/p/freight-forwarding-software/fresa-gold/) [ Logitude World ](https://www.selecthub.com/p/freight-forwarding-software/logitude-world/) [ Linbis ](https://www.selecthub.com/p/freight-forwarding-software/linbis/) [ Freightify ](https://www.selecthub.com/p/freight-forwarding-software/freightify/) [ CSA Software ](https://www.selecthub.com/p/freight-forwarding-software/csa-software/) [ Shippabo ](https://www.selecthub.com/p/freight-forwarding-software/shippabo/) [ GoFreight ](https://www.selecthub.com/p/freight-forwarding-software/gofreight/) [ Magaya ](https://www.selecthub.com/p/freight-forwarding-software/magaya/) ## About the Contributors The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content. [ ](https://www.selecthub.com/author/khyati-badiyani/) Written by [Khyati Badiyani](https://www.selecthub.com/author/khyati-badiyani/) Technical Content Writer As a Technical Content Writer at SelectHub, Khyati creates insightful content across accounting, supply chain, and transportation management categories. Backed by a degree in business management from Ahmedabad University and over five years of experience in the B2B SaaS space, she brings both industry knowledge and clarity to complex topics. Outside of work, Khyati’s chasing stories in all forms — exploring new places, binge-watching the latest shows and films, or immersing herself in slice-of-life reads. [See Full Bio](https://www.selecthub.com/author/khyati-badiyani/) [ ](https://www.selecthub.com/author/pooja-verma/) Edited by [Pooja Verma](https://www.selecthub.com/author/pooja-verma/) Content Editor Pooja Verma is a Content Editor and Technical Content Writer at SelectHub. She has over 5 years of experience covering software categories like CRM, marketing automation, supply chain management and endpoint security. Pooja earned a literature degree from Miranda House, DU and also holds a Master’s in Journalism from Symbiosis Institute of Media and Communication in India. [See Full Bio](https://www.selecthub.com/author/pooja-verma/) Your review has been submitted and should be visible within 24 hours. Review Title Pros Cons Overall feedback Your name Your job title Industry [Choose your main industry ](javascript:void%28%29) * [Accounting / CPA](javascript:void%28%29) * [Advertising](javascript:void%28%29) * [Aerospace & Defense](javascript:void%28%29) * [Agriculture](javascript:void%28%29) * [Apparel](javascript:void%28%29) * [Architecture](javascript:void%28%29) * [Auto Dealership](javascript:void%28%29) * [Automotive](javascript:void%28%29) * [Banking & Financial Services](javascript:void%28%29) * [Banking & Mortgage](javascript:void%28%29) * [Chemicals](javascript:void%28%29) * [Construction & Engineering](javascript:void%28%29) * [Construction / Contracting](javascript:void%28%29) * [Consulting](javascript:void%28%29) * [Consumer Products](javascript:void%28%29) * [Distribution](javascript:void%28%29) * [E-commerce](javascript:void%28%29) * [Education](javascript:void%28%29) * [Electronics](javascript:void%28%29) * [Energy & Utilities](javascript:void%28%29) * [Federal Government](javascript:void%28%29) * [Field Maintenance](javascript:void%28%29) * [Food & Beverage](javascript:void%28%29) * [Healthcare / Social Services](javascript:void%28%29) * [Hospitality / Gaming / Travel](javascript:void%28%29) * [Human Resources](javascript:void%28%29) * [Industrial Machinery](javascript:void%28%29) * [Information Technology & High Tech](javascript:void%28%29) * [Insurance](javascript:void%28%29) * [Legal](javascript:void%28%29) * [Maintenance / Field Service](javascript:void%28%29) * [Manufacturing](javascript:void%28%29) * [Marketing Services](javascript:void%28%29) * [Media & Communications / Entertainment](javascript:void%28%29) * [Mill Products](javascript:void%28%29) * [Mining / Metals](javascript:void%28%29) * [Mortgage](javascript:void%28%29) * [Non-Profit](javascript:void%28%29) * [Not Available](javascript:void%28%29) * [Oil & Gas](javascript:void%28%29) * [Other](javascript:void%28%29) * [Other Services](javascript:void%28%29) * [Payroll Provider](javascript:void%28%29) * [Pharmaceuticals](javascript:void%28%29) * [Professional Employer Organization](javascript:void%28%29) * [Professional Services](javascript:void%28%29) * [Property Management](javascript:void%28%29) * [Public Sector](javascript:void%28%29) * [Real Estate](javascript:void%28%29) * [Recruiting Agency](javascript:void%28%29) * [Religious Institutions](javascript:void%28%29) * [Retail](javascript:void%28%29) * [Sales & Marketing](javascript:void%28%29) * [Semiconductors](javascript:void%28%29) * [Software / IT](javascript:void%28%29) * [Sports and Recreation](javascript:void%28%29) * [Staffing Agency](javascript:void%28%29) * [State & Local Government](javascript:void%28%29) * [Telecommunications](javascript:void%28%29) * [Third-Party Administrator](javascript:void%28%29) * [Transportation & Logistics](javascript:void%28%29) * [Wholesale Distribution](javascript:void%28%29) Company Size [Choose your company size ](javascript:void%28%29) * [1 employee](javascript:void%28%29) * [2 to 9 employees](javascript:void%28%29) * [10 - 19 employees](javascript:void%28%29) * [20 - 49 employees](javascript:void%28%29) * [50 - 99 employees](javascript:void%28%29) * [100 - 499 employee](javascript:void%28%29) * [500 - 999 employees](javascript:void%28%29) * [1,000 - 2,499 employees](javascript:void%28%29) * [2,500 - 4,999 employees](javascript:void%28%29) * [5,000 - 9,999 employees](javascript:void%28%29) * [10,000 - 24,999 employees](javascript:void%28%29) * [25,000 - 49,999 employees](javascript:void%28%29) * [50,000 + employees](javascript:void%28%29) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Transportation Management", "item": "https://www.selecthub.com/category/transportation-and-logistics-management/" }, { "@type": "ListItem", "position": 3, "name": "Freight Forwarding Software", "item": "https://www.selecthub.com/c/freight-forwarding-software/" }, { "@type": "ListItem", "position": 4, "name": "C.H. Robinson" } ] } { "@context": "http://schema.org", "@type": "SoftwareApplication", "name": "C.H. Robinson", "description": "CH Robinson offers technology, transportation network and intensive guidance to support supply chain and logistics businesses. Its specialties include global logistics, transportation, supply chain and procurement management.Shippers can leverage freight services such as air, flatbed, intermodal, LTL, ocean and rail with temperature-controlled carriers. Its supply chain modules include warehousing, consulting, last-mile and cross-border deliveries, and custom guidance and compliance.CH Robinson integrates seamlessly with supply chain, ERP, CRM and eCommerce solutions. This ensures easy data flow and consolidates transportation management operations under a single platform.Users appreciate its wide range of carrier networks, supply chain expertise and bidding processes. However, they find implementation challenging, and the tool lacks crucial features like  language support.Our Research Process for CH RobinsonMy primary sources were the CH Robinson website to understand its key offerings and independent YouTube reviews. I also explored data from our software selection platform to understand its top-performing features and how it compares to competitors like Uber Freight and Blue Yonder TMS. These findings, along with customer reviews from Gartner and Capterra, gave me comprehensive insights about the tool.", "review": { "@type": "Review","reviewRating": { "@type": "Rating", "ratingValue": 67, "bestRating": 100 }, "author": { "@type": "Person", "name": "Khyati Badiyani", "reviewBody": "CH Robinson’s TMS has a lot going on, especially if you’re dealing with complex shipping needs. By “complex,” I mean the kind that requires a powerhouse carrier network. That's where CH Robinsons’ TMS module, Navisphere, comes in. With over 200,000 shippers and carriers, it stands out as the company's strongest asset.The transport optimizer is a game changer. It processes massive amounts of data to pinpoint the best carrier options, helping you optimize shipments, travel time and total miles. This leads to smarter decisions and cost savings, even when rates fluctuate.The transport optimization and real-time visibility features helped IPC make Subway’s “Eat Fresh” possible. The system connected 13 carriers, 65 suppliers and 92 distribution partners, allowing them to combine shipments and adjust order profiles to deliver products on time to franchises. With the help of a unified system, IPC was able to have clear visibility, monitor, make quick supply chain decisions and build cost-effective transportation plans.Our researchers rated the bid creation process a solid 85/100, something core competitors like Uber Freight don’t provide. It's easy to get spot quotes and create contracts, so tendering becomes a piece of cake. I found booking shipments and quoting equally impressive, especially with real-time rates integrated into your route guide.Compliance is another standout element. Besides earning scores of 100 in our selection platform for features like carrier and trade compliance, CH Robinson has also received praise from user reviews for its supply chain expertise in compliance.Implementation can be challenging, and the UI can be a bit clunky. And customers feel that for a global company, language options are limited.CH Robinson offers customized pricing based on your needs, but it clearly targets large enterprises with complex supply chains and the resources to manage the platform. For small businesses, it can get overwhelming and cost-intensive, considering the vast network." } }, "image": "https://cdn.selecthub.com/products/d12f3b5c457a92abbc87939406df183f-d490fb0ad4a447d077a5489b342cd2d1/resources/normal/logo.png?1693319188", "aggregateRating": { "@type": "AggregateRating", "ratingValue": "94", "bestRating": "100", "worstRating": "1", "ratingCount": "20" }, "positiveNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Extensive Carrier Network: C.H. Robinson boasts a vast network of carriers, providing shippers with more options and flexibility to move their freight efficiently. 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