 

[Home](https://www.selecthub.com/) \> [Field Service Management](https://www.selecthub.com/category/field-service-management/) \> [Field Service Management Software](https://www.selecthub.com/c/field-service-software/) \> Workiz 

Categories:

* [Field Service Management Software](https://www.selecthub.com/c/field-service-software/)
* [Dispatch Software](https://www.selecthub.com/c/dispatch-software/)
* [...](#)

## What Is Workiz?

**Industry Specialties:** Serves field service industry 

Workiz is a comprehensive software solution designed to streamline the complexities of Field Service Management. It is particularly well-suited for small to medium-sized businesses in the service sector, such as HVAC, plumbing, and cleaning services, due to its ability to manage tasks efficiently, from scheduling and dispatching to invoicing and payments. One of the key benefits of Workiz is its user-friendly interface, which simplifies the management of day-to-day operations, allowing businesses to focus more on service delivery and less on administrative tasks. Popular features include real-time job tracking, customer communication tools, and detailed reporting, which collectively contribute to improved productivity and customer satisfaction. When compared to similar products, users often highlight Workiz's affordability and the adaptability of its features to a wide range of service industries. Pricing considerations for Workiz typically involve a monthly subscription model, with costs varying based on the number of users and the level of functionality required, making it a flexible option for businesses of different sizes and budgets.

PRICE

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COMPANY SIZE

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DEPLOYMENT

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[ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product%5Fname=Workiz&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ffield-service-software%2Fworkiz%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fd1588e685562af341ff2448de4b674d1-6e0f61c5f60ba1f66fc0231c2faf1fce%2Fresources%2Fnormal%2Flogo.png%3F1693317926) 

[Contributors](#view-contributors) 

![Shweta Joshi]() Written by Shweta Joshi Technical Content Writer [Read Bio ](https://www.selecthub.com/author/shweta-joshi/) 

![Hunter Lowe]() Edited by Hunter Lowe Content Editor [Read Bio ](https://www.selecthub.com/author/hunter-lowe/) 

User Sentiment i 

![User satisfaction level icon: excellent]() 

Based on 266 reviews:

Add your rating: 

![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() 

Product Screenshots and Videos 

## #30

Workiz is ranked #30 in the Field Service Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report. 

[Get the Report Now ](https://pmo.selecthub.com/request-custom-scorecard?category%5Fslug=field-service-software&product%5Fslug=workiz&page%5Ftype=product&slug=workiz&product%5Fname=Workiz&category=Field+Service+Management+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ffield-service-software%2Fworkiz%2F) 

## Workiz Pricing

Based on our most recent analysis, Workiz pricing starts at $198 (Monthly, Freemium).

[Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product%5Fname=Workiz&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ffield-service-software%2Fworkiz%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fd1588e685562af341ff2448de4b674d1-6e0f61c5f60ba1f66fc0231c2faf1fce%2Fresources%2Fnormal%2Flogo.png%3F1693317926&price=3) 

Price

$

$

$

$

$

i 

Starting From

$198

Pricing Model

Monthly, Freemium

Free Trial

Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Workiz&category=Field+Service+Management+Software&product%5Flogo=https://cdn.selecthub.com/products/d1588e685562af341ff2448de4b674d1-6e0f61c5f60ba1f66fc0231c2faf1fce/resources/normal/logo.png?1693317926) 

## Training Resources

Workiz is supported with the following types of training: 

Documentation

In Person

Live Online

Videos

Webinars

## Support

The following support services are available for Workiz: 

Email

Phone

Chat

FAQ

Forum

Help Desk

Knowledge Base

Tickets

Training

24/7 Live Support

## Workiz Benefits and Insights

Why use Workiz?

### Key differentiators & advantages of Workiz

* **Easy Job Scheduling, Dispatching and Tracking:** Schedule jobs, dispatch best-matched and nearest available technicians to service locations and track job progress through a central platform.
* **Faster Payments:** Generate invoices and collect payments instantly in the field. Get paid faster for completed jobs. Backend payment processing is available.
* **Improved Coordination and Communication:** Communicate and coordinate with staff as well as clients through built-in phone and messaging systems. Send appointments, routes and important information to field staff. Send reminders, trackers, ETAs and relevant documents to clients.
* **Better Client Management:** Manage client information, location, service history, payments, details and call recordings centrally for easy access and reference.
* **Increase Revenue:** Users report nearly a 37% increase in revenue when leveraging this system.
* **Integrations:** Pre-built and third-party integrations through Zapier allow seamless operations across multiple apps and systems.
* **Mobile Apps:** Android and iOS apps enable field staff, team leaders and managers to get notifications, coordinate with each other, update job progress and collect payment on the go.

### Industry Expertise

Workiz supports small- to mid-sized businesses in on-demand field services industries, such as appliance repair, junk removal, plumbing, HVAC, locksmith, carpet cleaning, electrician and more. Trusted by nearly 50,000 service providers, it helps businesses manage and scale their operations.

## Workiz Reviews

Based on our most recent analysis, Workiz reviews indicate a 'excellent' User Satisfaction Rating of 92% based on 266 user reviews from 2 recognized software review sites.

![User satisfaction level icon: excellent]() 

266 reviews

92%

of users would recommend this product

### Synopsis of User Ratings and Reviews 

Based on an aggregate of Workiz reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

#### Pros

* **Easy to Use:** As many as 94% of users who mention user-friendliness as a deciding criteria laud the software for its ease of use.
* **Scheduling and Dispatching:** Nearly 88% of users who talk about this feature note that it helps them streamline their fleet logistics and optimize for faster service delivery.
* **Customization:** About 84% of users who refer to customization report that the software can be easily customized to fit business requirements.
* **Customer Support:** Approximately 74% of users who talk about customer support recommend the software for its responsive and helpful support.
* **Accounting and Finance:** The software makes it easier to manage invoices, payments and taxes, as noted by 70% of the users who mention accounting and finance capabilities.
* **User Interface:** A simple, intuitive and easy-to-use interface makes Workiz a prefered solution, as reported by nearly 59% of users who refer to the interface.

#### Cons

* **Mobile Apps:** About 86% of users who mention mobile apps report regular lags, glitches and synchronization issues.
* **QuickBooks Integration:** Nearly 67% of users who talk about QuickBooks integration complain that it is erroneous and needs manual inputs.
* **Inventory Management:** Approximately 60% of users who refer to this feature maintain that it is hard to keep track of inventory stock levels and replenishments for tools and equipment.
* **Integrations:** The software offers limited integrations, restricting seamless operations, as noted by up to 67% of users who mention integrations.

#### Researcher's Summary:

Workiz is an easy-to-use, intuitive and customizable solution that helps field service professionals optimize their operations. Users highly recommend its seamless accounting and finance management, efficient scheduling and robust dispatching. Similarly, customer support is credited for being prompt and helpful. However, the product offers limited integrations. The pre-built QuickBooks integration is glitchy and needs manual inputs. Moreover, the inventory management feature and mobile apps need further improvement.

## Key Features

* **Job Scheduling:** Schedule and manage jobs with a drag-and-drop, color-coded calendar. View schedules using filters for days, weeks, months, employee location and availability for maximum efficiency and complete visibility. Allow clients to request services from a business website or social listings through an integrated widget.
* **Job Management:** Segregate field staff and teams by location for efficient dispatch and scheduling. Track clock-in and clock-out times, progress and current status of the job, pending tasks, and more to competently manage each service order. Manage multiple franchises from a single platform.
* **Lead Management:** Track leads and job opportunities from various sources. Maintain communication with estimates, quotes and adequate follow-ups to increase conversions.
* **Team Management:** Assign jobs to best-suited and available field staff. Track staff in real time and optimize routes with live locations and a map overview of jobs. Communicate in real time through SMS and email.
* **Client Management:** Track, organize and manage client information like contact details, service history, notes, documents and transactions. Avoid data duplicity with client-property matches. Engage clients and prospects through email via MailChimp integration.
* **Inventory Management:** Build and manage inventory centrally by adding items, assigning brands and categories and taking stock counts. Track inventory items across locations like the main office, warehouse and service vehicles. Manage inventory items in real time and maintain stock levels by setting up reorder points. Filter and search the entire inventory in a few clicks. Log every stock change, usage, return, cancellation and movement of items from one inventory storage location to another. Get usage reports for specific date ranges and time-stamps with a list of used items and their billing amounts across jobs and users.
* **Online Booking:** Use an online booking widget as a standalone page, or integrate with business websites, social media profiles and listing websites to allow clients to access availability and services while making online bookings. Real-time sync with Workiz Calendar ensures that there are no discrepancies or overlapping of schedules.
* **Invoicing:** Create estimates, invoices, waiver forms and work orders using readymade templates. These templates are customizable, brandable and shareable with clients over mail. Capture client signatures with touch-enabled devices. All invoices, waiver forms, work orders and transaction receipts are stored for future reference. Integrate with QuickBooks online to keep accounting and financial operations updated.
* **Online Payments:** Setup WorkizPay to invoice clients and get paid faster in the field. Send payment requests through mail or SMS and get paid in minutes. Powered by WePay, and backed by Chase Bank, processing fees of WorkizPay start at 2.96%. Clients can either physically swipe credit cards or manually enter details for seamless payments.
* **Phone System:** Log, record and track client calls and add a custom call greeting to improve client satisfaction. Mask phone numbers of clients and field staff to maintain privacy. Send automated appointment reminders, ETA of field staff and payment requests via text. Set up call routing, call flows and enable one-click dialing for robust communication.
* **Service Chatbot:** Set up and integrate a service chatbot to engage visitors and assist them in inquiring about available services and make online service requests.
* **User Permissions:** Customize user access to important data and features through permissions based on roles and responsibilities.
* **Reports:** Accurately get real-time data for every aspect of your business. Use smart filters and date ranges to build dynamic reports. Track and analyze cancelation rates, profits, advertising ROI, sales-based commissions and more at a glance.

  
## Limitations

 These limitations are current as of the writing of this review:

  
* Data import tool is faulty
* Editable PDF format is not available
* UI on desktop is not congruent with UI on mobile
* Changes on mobile app do not refresh automatically
* Live scheduling feature is cluttered.

  
## Suite Support

Workiz offers online support to users during business hours. 

  
_mail\_outline_Email: Support email is hidden behind customer login.

_phone_Phone: Support phone numbers are hidden behind customer login.

_school_Training: Onboarding and training are available through documentation and webinars. In-person training can be requested.

_local\_offer_Tickets: Users are requested to access support documentation for issues. Alternatively, they can chat with support experts for quicker and assisted resolution.

![Banner of Pricing guide for Workiz]() 

## Pricing & Cost Details

See the Price/User for the top field service management software… plus the most important considerations and questions to ask when shopping.

See Pricing Details 

## Compare Field Service Management Software

These are the top products most often compared.

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[ Service Fusion ](https://www.selecthub.com/p/field-service-software/service-fusion/) 

 Generating Scorecard...

Compare to Workiz

## Head-to-Head  
 Comparison

![Workiz Software Tool]() 

vs

* [BlueFolder](https://www.selecthub.com/field-service-software/workiz-vs-bluefolder/)
* [BuildOps](https://www.selecthub.com/field-service-software/workiz-vs-buildops/)
* [CertainPath](https://www.selecthub.com/field-service-software/workiz-vs-serviceline/)
* [Customer Factor](https://www.selecthub.com/field-service-software/customer-factor-vs-workiz/)
* [Dataforma](https://www.selecthub.com/field-service-software/dataforma-vs-workiz/)
* [Dynamics 365 Field Service](https://www.selecthub.com/field-service-software/workiz-vs-dynamics-365-field-service/)
* [eci Bolt](https://www.selecthub.com/field-service-software/workiz-vs-eci-bolt/)
* [Fergus](https://www.selecthub.com/field-service-software/fergus-vs-workiz/)
* [Field Nation](https://www.selecthub.com/field-service-software/field-nation-vs-workiz/)
* [FieldAware](https://www.selecthub.com/field-service-software/workiz-vs-fieldaware/)
* [Fieldd](https://www.selecthub.com/field-service-software/workiz-vs-fieldd/)
* [FieldEdge](https://www.selecthub.com/field-service-software/fieldedge-vs-workiz/)
* [FieldPulse](https://www.selecthub.com/field-service-software/workiz-vs-fieldpulse/)
* [FieldRoutes](https://www.selecthub.com/field-service-software/fieldroutes-vs-workiz/)
* [Fluix](https://www.selecthub.com/field-service-software/workiz-vs-fluix/)
* [GoCanvas](https://www.selecthub.com/field-service-software/gocanvas-vs-workiz/)
* [GorillaDesk](https://www.selecthub.com/field-service-software/workiz-vs-gorilladesk/)
* [GoSpotCheck](https://www.selecthub.com/field-service-software/gospotcheck-vs-workiz/)
* [Housecall Pro](https://www.selecthub.com/field-service-software/housecall-pro-vs-workiz/)
* [IFS Field Service Management](https://www.selecthub.com/field-service-software/workiz-vs-ifs-field-service-management/)
* [Intuit Field Service Management](https://www.selecthub.com/field-service-software/workiz-vs-intuit-field-service-management/)
* [iTrade](https://www.selecthub.com/field-service-software/itrade-vs-workiz/)
* [Jobber](https://www.selecthub.com/field-service-software/jobber-vs-workiz/)
* [jobi](https://www.selecthub.com/field-service-software/workiz-vs-jobi/)
* [Kickserv](https://www.selecthub.com/field-service-software/kickserv-vs-workiz/)
* [KloudGin](https://www.selecthub.com/field-service-software/workiz-vs-kloudgin/)
* [mHelpDesk](https://www.selecthub.com/field-service-software/mhelpdesk-vs-workiz/)
* [MobiWork](https://www.selecthub.com/field-service-software/workiz-vs-mobiwork/)
* [Oracle Field Service](https://www.selecthub.com/field-service-software/workiz-vs-oracle-field-service/)
* [RazorSync](https://www.selecthub.com/field-service-software/razorsync-vs-workiz/)
* [ReachOut Suite](https://www.selecthub.com/field-service-software/workiz-vs-reachout-suite/)
* [RealGreen](https://www.selecthub.com/field-service-software/workiz-vs-realgreen/)
* [Salesforce Field Service](https://www.selecthub.com/field-service-software/workiz-vs-salesforce-field-service/)
* [Sera](https://www.selecthub.com/field-service-software/sera-vs-workiz/)
* [Service Autopilot](https://www.selecthub.com/field-service-software/service-autopilot-vs-workiz/)
* [Service Fusion](https://www.selecthub.com/field-service-software/service-fusion-vs-workiz/)
* [ServiceBench](https://www.selecthub.com/field-service-software/servicebench-vs-workiz/)
* [ServiceBridge](https://www.selecthub.com/field-service-software/workiz-vs-servicebridge/)
* [ServiceM8](https://www.selecthub.com/field-service-software/workiz-vs-servicem8/)
* [ServiceMax](https://www.selecthub.com/field-service-software/servicemax-vs-workiz/)
* [ServicePower](https://www.selecthub.com/field-service-software/workiz-vs-servicepower/)
* [ServiceTitan](https://www.selecthub.com/field-service-software/servicetitan-vs-workiz/)
* [ServiceTrade](https://www.selecthub.com/field-service-software/workiz-vs-servicetrade/)
* [ServSuite](https://www.selecthub.com/field-service-software/servsuite-vs-workiz/)
* [simPRO](https://www.selecthub.com/field-service-software/workiz-vs-simpro/)
* [Smart Service](https://www.selecthub.com/field-service-software/workiz-vs-smart-service/)
* [Successware](https://www.selecthub.com/field-service-software/workiz-vs-successware/)
* [TrueContext](https://www.selecthub.com/field-service-software/workiz-vs-truecontext/)
* [Zip Solutions](https://www.selecthub.com/field-service-software/workiz-vs-zip-solutions/)
* [Zuper](https://www.selecthub.com/field-service-software/zuper-vs-workiz/)

## Awards

SelectHub research analysts have evaluated Workiz and concluded it earns best-in-class honors for Billing and Invoicing. Workiz stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. 

![User Favorite Award]()

![Billing and Invoicing Award]()

## Pricing for Field Service Management Software

![Banner of Pricing guide for Field Service Management Software]() 

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Here are the most similar products to Workiz.

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[ CRM RUNNER ](https://www.selecthub.com/p/field-service-software/crm-runner/) 

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[ Nektyd ](https://www.selecthub.com/p/field-service-software/nektyd/) 

[ TimeLinx ](https://www.selecthub.com/p/field-service-software/timelinx/) 

## About the Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content. 

[ ](https://www.selecthub.com/author/shweta-joshi/) 

Written by  
[Shweta Joshi](https://www.selecthub.com/author/shweta-joshi/) 

Technical Content Writer

Shweta Joshi is a Market Analyst at SelectHub. She writes content for Warehouse Management, Distribution and CRM. In her free time, she pursues her myriad interests in reading, writing, sketching, traveling, learning about new languages, cultures and cuisines, and occasionally playing the uke completely out of tune.

[See Full Bio](https://www.selecthub.com/author/shweta-joshi/)

[ ](https://www.selecthub.com/author/hunter-lowe/) 

Edited by  
[Hunter Lowe](https://www.selecthub.com/author/hunter-lowe/) 

Content Editor

Hunter Lowe is a Content Editor, Writer and Market Analyst at SelectHub. His team covers categories that range from ERP and business intelligence to transportation and supply chain management. Hunter is an avid reader and Dungeons and Dragons addict who studied English and Creative Writing through college. In his free time, you'll likely find him devising new dungeons for his players to explore, checking out the latest video games, writing his next horror story or running around with his daughter.

[See Full Bio](https://www.selecthub.com/author/hunter-lowe/)

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Workiz is a comprehensive software solution designed to streamline the complexities of Field Service Management. It is particularly well-suited for small to medium-sized businesses in the service sector, such as HVAC, plumbing, and cleaning services, due to its ability to manage tasks efficiently, from scheduling and dispatching to invoicing and payments. One of the key benefits of Workiz is its user-friendly interface, which simplifies the management of day-to-day operations, allowing businesses to focus more on service delivery and less on administrative tasks. Popular features include real-time job tracking, customer communication tools, and detailed reporting, which collectively contribute to improved productivity and customer satisfaction. When compared to similar products, users often highlight Workiz's affordability and the adaptability of its features to a wide range of service industries. Pricing considerations for Workiz typically involve a monthly subscription model, with costs varying based on the number of users and the level of functionality required, making it a flexible option for businesses of different sizes and budgets.
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            }
          },
        
            "image": "https://cdn.selecthub.com/products/d1588e685562af341ff2448de4b674d1-6e0f61c5f60ba1f66fc0231c2faf1fce/resources/normal/logo.png?1693317926",
            "aggregateRating": {
              "@type": "AggregateRating",
              "ratingValue": "92",
              "bestRating": "100",
              "worstRating": "1",
              "ratingCount": "266"
            }, 
              "offers": {
                "@type": "Offer",
                "priceSpecification": {
                  "@type": "priceSpecification",
                  "price": "198",
                  "priceCurrency": "USD"
                }
              },
                "positiveNotes": {
                  "@type": "ItemList",
                  "itemListElement": [ 
                    {
                        "@type": "ListItem",
                        "position": 1,
                        "name": "Easy to Use: As many as 94% of users who mention user-friendliness as a deciding criteria laud the software for its ease of use."
                      },
                      
                    {
                        "@type": "ListItem",
                        "position": 2,
                        "name": "Scheduling and Dispatching: Nearly 88% of users who talk about this feature note that it helps them streamline their fleet logistics and optimize for faster service delivery."
                      },
                      
                    {
                        "@type": "ListItem",
                        "position": 3,
                        "name": "Customization: About 84% of users who refer to customization report that the software can be easily customized to fit business requirements."
                      }
                ]
              },
              "negativeNotes": {
                "@type": "ItemList",
                "itemListElement": [ 
                  {
                    "@type": "ListItem",
                    "position": 1,
                    "name": "Mobile Apps: About 86% of users who mention mobile apps report regular lags, glitches and synchronization issues."
                    },
                    
                  {
                    "@type": "ListItem",
                    "position": 2,
                    "name": "QuickBooks Integration: Nearly 67% of users who talk about QuickBooks integration complain that it is erroneous and needs manual inputs."
                    },
                    
                  {
                    "@type": "ListItem",
                    "position": 3,
                    "name": "Inventory Management: Approximately 60% of users who refer to this feature maintain that it is hard to keep track of inventory stock levels and replenishments for tools and equipment."
                    }
                ]
              },
          "applicationCategory": "Field Service Management Software"
        }
```
