[Home](https://www.selecthub.com/) \> [Field Service Management](https://www.selecthub.com/category/field-service-management/) \> [Field Service Management Software](https://www.selecthub.com/c/field-service-software/) \> Successware Categories: * [Field Service Management Software](https://www.selecthub.com/c/field-service-software/) * [...](#) ## What Is Successware? **Industry Specialties:** Hvac, Plumbing, Electrical, Roofing. Successware offers a comprehensive Field Service Management solution designed to streamline and optimize the operations of businesses that rely on fieldwork. This software excels in managing scheduling, dispatching, real-time tracking, and invoicing, ensuring that tasks are efficiently coordinated and completed. It is particularly well-suited for industries such as HVAC, plumbing, electrical services, and IT support, where timely and reliable field operations are critical. One of Successware’s standout benefits is its intuitive interface, which simplifies complex workflows and enhances user productivity. The software provides robust mobile access, allowing field technicians to update job statuses on the go, and offers automated scheduling features that reduce administrative burdens. Additionally, it integrates seamlessly with other business systems, facilitating smooth data flow and comprehensive reporting. Users appreciate Successware for its flexibility and customization options, which enable businesses to tailor the platform to their specific needs. Compared to similar solutions, Successware is often praised for its reliability and excellent customer support, making it a preferred choice for organizations seeking a dependable Field Service Management tool. Pricing details are not readily available; interested parties should contact SelectHub to receive a tailored quote based on their individual requirements. PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product%5Fname=Successware&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ffield-service-software%2Fsuccessware%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F33866f3a2397f4b156ed5a31f5ba7964-fe78af6ab74bd7bd63f4fba6dd970e3e%2Fresources%2Fnormal%2Flogo.png%3F1693318865) User Sentiment i ![User satisfaction level icon: great]() Based on 109 reviews: Add your rating: ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() Product Screenshots and Videos ## #49 Successware is ranked #49 in the Field Service Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report. [Get the Report Now ](https://pmo.selecthub.com/request-custom-scorecard?category%5Fslug=field-service-software&product%5Fslug=successware&page%5Ftype=product&slug=successware&product%5Fname=Successware&category=Field+Service+Management+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ffield-service-software%2Fsuccessware%2F) ## Successware Pricing Based on our most recent analysis, Successware pricing starts in the range of $10 - $100. [Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product%5Fname=Successware&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ffield-service-software%2Fsuccessware%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F33866f3a2397f4b156ed5a31f5ba7964-fe78af6ab74bd7bd63f4fba6dd970e3e%2Fresources%2Fnormal%2Flogo.png%3F1693318865&price=2) Price $ $ $ $ $ i Starting From Custom Quote i Pricing Model Monthly, Quote-Based Free Trial No ## Training Resources Successware is supported with the following types of training: Documentation In Person Live Online Videos Webinars ## Support The following support services are available for Successware: Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ## Successware Benefits and Insights Why use Successware? ### Key differentiators & advantages of Successware * **Enhanced Efficiency:** Streamline operations by automating scheduling, dispatching, and invoicing, reducing manual errors and saving time. * **Improved Customer Satisfaction:** Provide accurate appointment windows and real-time updates, ensuring customers are informed and satisfied with service delivery. * **Increased Revenue:** Optimize technician routes and schedules to maximize the number of jobs completed per day, directly impacting profitability. * **Comprehensive Reporting:** Access detailed analytics and reports to make informed business decisions and identify areas for improvement. * **Inventory Management:** Track and manage inventory levels in real-time, preventing stockouts and ensuring technicians have the necessary parts for each job. * **Seamless Integration:** Connect with existing accounting and CRM systems to maintain a unified flow of information across platforms. * **Scalability:** Adapt to business growth with a flexible system that can handle increased workloads and additional users without compromising performance. * **Enhanced Communication:** Facilitate better communication between office staff and field technicians through mobile apps and instant messaging features. * **Cost Reduction:** Minimize operational costs by reducing fuel consumption through optimized routing and decreasing overtime with efficient scheduling. * **Regulatory Compliance:** Ensure adherence to industry regulations and standards with built-in compliance tracking and documentation features. * **Data Security:** Protect sensitive business and customer data with robust security measures and regular software updates. * **Customizable Workflows:** Tailor workflows to match specific business processes, enhancing productivity and ensuring consistency in service delivery. * **Real-Time Monitoring:** Monitor field operations in real-time, allowing for quick adjustments and immediate response to any issues that arise. * **Employee Accountability:** Track technician performance and job completion rates to ensure accountability and identify training needs. * **Reduced Paperwork:** Transition to a paperless environment with digital forms and electronic signatures, reducing clutter and improving document management. ### Industry Expertise Successware specializes in providing business management software for companies in the trades industries, particularly HVAC, plumbing, and electrical contractors. It's best suited for small and medium-sized businesses in these fields who need a comprehensive solution to manage their operations, customer relationships, and finances. ## Successware Reviews Based on our most recent analysis, Successware reviews indicate a 'great' User Satisfaction Rating of 81% based on 109 user reviews from 2 recognized software review sites. ![User satisfaction level icon: great]() 109 reviews 81% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of Successware reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros * **User-Friendly:** User reviews frequently mention the software is easy to use and intuitive, especially for businesses familiar with field service management software. * **Comprehensive Training and Support:** Users praise the availability of comprehensive training and support resources, making it easier for new users to get up to speed and utilize the software effectively. * **Integration Capabilities:** Successware integrates seamlessly with other business software, such as accounting programs, streamlining operations and reducing manual data entry. * **Robust Customer Support:** User reviews consistently highlight the responsiveness and helpfulness of Successware's customer support team. * **Cloud Hosting:** The cloud hosting feature is appreciated for enabling access to files from any location with internet connectivity, enhancing flexibility and convenience for users. #### Cons * **Outdated Interface:** User reviews have pointed out that the user interface appears outdated and resembles older operating systems. * **Unintuitive Navigation:** Users have reported that navigating the software can be counterintuitive, particularly when hosted on platforms like Citrix. The reliance on hotkeys that deviate from modern computing standards further contributes to this issue. * **Difficult Data Export:** Extracting specific types of information from the system has been cited as a significant challenge by users. #### Researcher's Summary: Is Successware the software equivalent of a hole-in-one for field service businesses, or does it leave users feeling teed off? Successware generally receives positive feedback for its robust functionality and dependable support. Users rave about its user-friendliness, comprehensive training, and helpful support resources. The software's ability to manage a variety of business functions, including invoicing, dispatching, and customer service, makes it a versatile tool for field service management. Its strengths lie in its ease of use, efficient scheduling, and integration capabilities for tracking service history and managing field technicians. The cloud hosting feature is also highly valued as it allows for remote access to files and data. However, some users have pointed out that the user interface appears outdated and may not function optimally when hosted. For instance, one user specifically mentioned that the call-taking screen feels outdated. Despite these concerns, Successware is regarded as a reliable solution for businesses in need of robust field service management capabilities. A particular strength lies in its comprehensive visual dispatch board, which seamlessly integrates with service agreement management. This feature proves particularly beneficial for HVAC and plumbing businesses, where jobs often demand specific skill sets and equipment tracking. In conclusion, Successware is a solid choice for businesses, especially small to medium-sized enterprises in the trades industries, seeking comprehensive field service management software. Its strengths in scheduling, dispatching, and customer management, coupled with its robust support system, make it a valuable asset. However, potential users should be aware of the dated user interface and consider whether it aligns with their specific business requirements. ## Key Features * **Accounting, Billing and Invoicing:** Create, store and share customized quotes and invoices with customers to review, approve and make payments. Manage unlimited accounts receivable and accounts payable through seamless integration with popular accounting software. * **Contact Management:** Manage, organize, segment and communicate with all contacts, including leads, prospects, clients, vendors, field staff and back-office employees, from a central location. * **Contract Management:** Create and maintain contracts and agreements with third-party suppliers, contractors and sub-contractors to establish deliverables and terms of service while ensuring smooth service delivery. * **CRM:** Capture, engage and convert leads from various sources through a central location. Enable targeted communication and quick response rates to improve conversion rates. Engage potential and existing customers using CRM functionalities. * **Document Management:** Store, track and exchange digitized documents with third-party vendors and customers like contracts, quotes, invoices, service photographs, field notes and more. * **Electronic Signature:** Collect customer signatures for approval on various documents such as service agreements, invoices, warranties and more. * **Inventory Management:** Create and manage inventory centrally by adding items and taking stock counts. Filter and search the entire inventory in a few clicks. Manage inventory items in real time and maintain stock levels. * **Payment Collection:** Enable electronic payments via credit and debit card through integrated payment gateways for instant invoice payments. * **Quotes and Estimates:** Create, store and share customized brandable estimates and quotes with customers to review, approve and make payments. Capture client signatures and collect payments in the field with touch-enabled devices and integrated payment gateways. * **Reporting and Analytics:** Access real-time data for critical business aspects and use smart filters and date ranges to build dynamic reports. Track and analyze key metrics such as cancelation rates, profits, advertising ROI, and more at a glance. * **Routing and Dispatch:** Automate dispatch management to get field staff and teams to the job location with color-coded map views, routing driving directions and GPS tracking. * **Scheduling:** Create, schedule, assign and track a series of one-off, batch and recurring job orders with a single click using a drag-and-drop color-coded calendar. * **Service History Tracking:** Manage a central record of all job order requests, costs and feedback for maintaining records and improving customer satisfaction. * **Technician Management:** Assign jobs to the best-suited and available field staff automatically. Track technician behavior and job progress for performance optimization. * **Time Tracking:** Manage employee timesheets for each job order, and record labor costs for seamless payroll processing. * **Work Order Management:** Manage, track and complete work orders by automating and optimizing resources from a single dashboard. Create work order requests, allocate staff, tools and devices, track real-time task completion and gather feedback to continually improve operations. ## Limitations These limitations are current as of the writing of this review: * Not user-friendly. * Customization is not available. * Field interface is limited. * Accounting functionality needs improvement. * Report templates cannot be saved. ## Suite Support _mail\_outline_Email: Email is not specified. _phone_Phone: (888)-828-0170 and (888)- 251-2779. _school_Training: Users can access documentation and video tutorials for training purposes. _local\_offer_Tickets: Ticketing system is not specified. ![Banner of Pricing guide for Successware]() ## Pricing & Cost Details See the Price/User for the top field service management software… plus the most important considerations and questions to ask when shopping. See Pricing Details ## Head-to-Head Comparison ![Successware Software Tool]() vs * [BlueFolder](https://www.selecthub.com/field-service-software/bluefolder-vs-successware/) * [BuildOps](https://www.selecthub.com/field-service-software/buildops-vs-successware/) * [CertainPath](https://www.selecthub.com/field-service-software/successware-vs-serviceline/) * [Customer Factor](https://www.selecthub.com/field-service-software/customer-factor-vs-successware/) * [Dataforma](https://www.selecthub.com/field-service-software/dataforma-vs-successware/) * [Dynamics 365 Field Service](https://www.selecthub.com/field-service-software/successware-vs-dynamics-365-field-service/) * [eci Bolt](https://www.selecthub.com/field-service-software/successware-vs-eci-bolt/) * [Fergus](https://www.selecthub.com/field-service-software/fergus-vs-successware/) * [Field Nation](https://www.selecthub.com/field-service-software/field-nation-vs-successware/) * [FieldAware](https://www.selecthub.com/field-service-software/fieldaware-vs-successware/) * [Fieldd](https://www.selecthub.com/field-service-software/successware-vs-fieldd/) * [FieldEdge](https://www.selecthub.com/field-service-software/fieldedge-vs-successware/) * [FieldPulse](https://www.selecthub.com/field-service-software/fieldpulse-vs-successware/) * [FieldRoutes](https://www.selecthub.com/field-service-software/fieldroutes-vs-successware/) * [Fluix](https://www.selecthub.com/field-service-software/fluix-vs-successware/) * [GoCanvas](https://www.selecthub.com/field-service-software/gocanvas-vs-successware/) * [GorillaDesk](https://www.selecthub.com/field-service-software/gorilladesk-vs-successware/) * [GoSpotCheck](https://www.selecthub.com/field-service-software/gospotcheck-vs-successware/) * [Housecall Pro](https://www.selecthub.com/field-service-software/housecall-pro-vs-successware/) * [IFS Field Service Management](https://www.selecthub.com/field-service-software/successware-vs-ifs-field-service-management/) * [Intuit Field Service Management](https://www.selecthub.com/field-service-software/intuit-field-service-management-vs-successware/) * [iTrade](https://www.selecthub.com/field-service-software/itrade-vs-successware/) * [Jobber](https://www.selecthub.com/field-service-software/jobber-vs-successware/) * [jobi](https://www.selecthub.com/field-service-software/jobi-vs-successware/) * [Kickserv](https://www.selecthub.com/field-service-software/kickserv-vs-successware/) * [KloudGin](https://www.selecthub.com/field-service-software/successware-vs-kloudgin/) * [mHelpDesk](https://www.selecthub.com/field-service-software/mhelpdesk-vs-successware/) * [MobiWork](https://www.selecthub.com/field-service-software/successware-vs-mobiwork/) * [Oracle Field Service](https://www.selecthub.com/field-service-software/successware-vs-oracle-field-service/) * [RazorSync](https://www.selecthub.com/field-service-software/razorsync-vs-successware/) * [ReachOut Suite](https://www.selecthub.com/field-service-software/reachout-suite-vs-successware/) * [RealGreen](https://www.selecthub.com/field-service-software/realgreen-vs-successware/) * [Salesforce Field Service](https://www.selecthub.com/field-service-software/salesforce-field-service-vs-successware/) * [Sera](https://www.selecthub.com/field-service-software/sera-vs-successware/) * [Service Autopilot](https://www.selecthub.com/field-service-software/service-autopilot-vs-successware/) * [Service Fusion](https://www.selecthub.com/field-service-software/service-fusion-vs-successware/) * [ServiceBench](https://www.selecthub.com/field-service-software/servicebench-vs-successware/) * [ServiceBridge](https://www.selecthub.com/field-service-software/servicebridge-vs-successware/) * [ServiceM8](https://www.selecthub.com/field-service-software/servicem8-vs-successware/) * [ServiceMax](https://www.selecthub.com/field-service-software/servicemax-vs-successware/) * [ServicePower](https://www.selecthub.com/field-service-software/servicepower-vs-successware/) * [ServiceTitan](https://www.selecthub.com/field-service-software/servicetitan-vs-successware/) * [ServiceTrade](https://www.selecthub.com/field-service-software/servicetrade-vs-successware/) * [ServSuite](https://www.selecthub.com/field-service-software/servsuite-vs-successware/) * [simPRO](https://www.selecthub.com/field-service-software/simpro-vs-successware/) * [Smart Service](https://www.selecthub.com/field-service-software/smart-service-vs-successware/) * [TrueContext](https://www.selecthub.com/field-service-software/truecontext-vs-successware/) * [Workiz](https://www.selecthub.com/field-service-software/workiz-vs-successware/) * [Zip Solutions](https://www.selecthub.com/field-service-software/successware-vs-zip-solutions/) * [Zuper](https://www.selecthub.com/field-service-software/zuper-vs-successware/) ## Pricing for Field Service Management Software ![Banner of Pricing guide for Field Service Management Software]() ## Similar Products Here are the most similar products to Successware. 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Review Title Pros Cons Overall feedback Your name Your job title Industry [Choose your main industry ](javascript:void%28%29) * [Accounting / CPA](javascript:void%28%29) * [Advertising](javascript:void%28%29) * [Aerospace & Defense](javascript:void%28%29) * [Agriculture](javascript:void%28%29) * [Apparel](javascript:void%28%29) * [Architecture](javascript:void%28%29) * [Auto Dealership](javascript:void%28%29) * [Automotive](javascript:void%28%29) * [Banking & Financial Services](javascript:void%28%29) * [Banking & Mortgage](javascript:void%28%29) * [Chemicals](javascript:void%28%29) * [Construction & Engineering](javascript:void%28%29) * [Construction / Contracting](javascript:void%28%29) * [Consulting](javascript:void%28%29) * [Consumer Products](javascript:void%28%29) * [Distribution](javascript:void%28%29) * [E-commerce](javascript:void%28%29) * [Education](javascript:void%28%29) * [Electronics](javascript:void%28%29) * [Energy & Utilities](javascript:void%28%29) * [Federal Government](javascript:void%28%29) * [Field Maintenance](javascript:void%28%29) * [Food & Beverage](javascript:void%28%29) * [Healthcare / Social Services](javascript:void%28%29) * [Hospitality / Gaming / Travel](javascript:void%28%29) * [Human Resources](javascript:void%28%29) * [Industrial Machinery](javascript:void%28%29) * [Information Technology & High Tech](javascript:void%28%29) * [Insurance](javascript:void%28%29) * [Legal](javascript:void%28%29) * [Maintenance / Field Service](javascript:void%28%29) * [Manufacturing](javascript:void%28%29) * [Marketing Services](javascript:void%28%29) * [Media & Communications / Entertainment](javascript:void%28%29) * [Mill Products](javascript:void%28%29) * [Mining / Metals](javascript:void%28%29) * [Mortgage](javascript:void%28%29) * [Non-Profit](javascript:void%28%29) * [Not Available](javascript:void%28%29) * [Oil & Gas](javascript:void%28%29) * [Other](javascript:void%28%29) * [Other Services](javascript:void%28%29) * [Payroll Provider](javascript:void%28%29) * [Pharmaceuticals](javascript:void%28%29) * [Professional Employer Organization](javascript:void%28%29) * [Professional Services](javascript:void%28%29) * [Property Management](javascript:void%28%29) * [Public Sector](javascript:void%28%29) * [Real Estate](javascript:void%28%29) * [Recruiting Agency](javascript:void%28%29) * [Religious Institutions](javascript:void%28%29) * [Retail](javascript:void%28%29) * [Sales & Marketing](javascript:void%28%29) * [Semiconductors](javascript:void%28%29) * [Software / IT](javascript:void%28%29) * [Sports and Recreation](javascript:void%28%29) * [Staffing Agency](javascript:void%28%29) * [State & Local Government](javascript:void%28%29) * [Telecommunications](javascript:void%28%29) * [Third-Party Administrator](javascript:void%28%29) * [Transportation & Logistics](javascript:void%28%29) * [Wholesale Distribution](javascript:void%28%29) Company Size [Choose your company size ](javascript:void%28%29) * [1 employee](javascript:void%28%29) * [2 to 9 employees](javascript:void%28%29) * [10 - 19 employees](javascript:void%28%29) * [20 - 49 employees](javascript:void%28%29) * [50 - 99 employees](javascript:void%28%29) * [100 - 499 employee](javascript:void%28%29) * [500 - 999 employees](javascript:void%28%29) * [1,000 - 2,499 employees](javascript:void%28%29) * [2,500 - 4,999 employees](javascript:void%28%29) * [5,000 - 9,999 employees](javascript:void%28%29) * [10,000 - 24,999 employees](javascript:void%28%29) * [25,000 - 49,999 employees](javascript:void%28%29) * [50,000 + employees](javascript:void%28%29) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Field Service Management", "item": "https://www.selecthub.com/category/field-service-management/" }, { "@type": "ListItem", "position": 3, "name": "Field Service Management Software", "item": "https://www.selecthub.com/c/field-service-software/" }, { "@type": "ListItem", "position": 4, "name": "Successware" } ] } { "@context": "http://schema.org", "@type": "SoftwareApplication", "name": "Successware", "description": " Successware offers a comprehensive Field Service Management solution designed to streamline and optimize the operations of businesses that rely on fieldwork. This software excels in managing scheduling, dispatching, real-time tracking, and invoicing, ensuring that tasks are efficiently coordinated and completed. It is particularly well-suited for industries such as HVAC, plumbing, electrical services, and IT support, where timely and reliable field operations are critical. One of Successware’s standout benefits is its intuitive interface, which simplifies complex workflows and enhances user productivity. The software provides robust mobile access, allowing field technicians to update job statuses on the go, and offers automated scheduling features that reduce administrative burdens. Additionally, it integrates seamlessly with other business systems, facilitating smooth data flow and comprehensive reporting. Users appreciate Successware for its flexibility and customization options, which enable businesses to tailor the platform to their specific needs. Compared to similar solutions, Successware is often praised for its reliability and excellent customer support, making it a preferred choice for organizations seeking a dependable Field Service Management tool. Pricing details are not readily available; interested parties should contact SelectHub to receive a tailored quote based on their individual requirements. ", "review": { "@type": "Review", "author": { "@type": "Person", "name": "Olivia Edens", "reviewBody": "Is Successware the software equivalent of a hole-in-one for field service businesses, or does it leave users feeling teed off? Successware generally receives positive feedback for its robust functionality and dependable support. Users rave about its user-friendliness, comprehensive training, and helpful support resources. The software's ability to manage a variety of business functions, including invoicing, dispatching, and customer service, makes it a versatile tool for field service management. Its strengths lie in its ease of use, efficient scheduling, and integration capabilities for tracking service history and managing field technicians. The cloud hosting feature is also highly valued as it allows for remote access to files and data. However, some users have pointed out that the user interface appears outdated and may not function optimally when hosted. For instance, one user specifically mentioned that the call-taking screen feels outdated. Despite these concerns, Successware is regarded as a reliable solution for businesses in need of robust field service management capabilities. A particular strength lies in its comprehensive visual dispatch board, which seamlessly integrates with service agreement management. This feature proves particularly beneficial for HVAC and plumbing businesses, where jobs often demand specific skill sets and equipment tracking. In conclusion, Successware is a solid choice for businesses, especially small to medium-sized enterprises in the trades industries, seeking comprehensive field service management software. Its strengths in scheduling, dispatching, and customer management, coupled with its robust support system, make it a valuable asset. However, potential users should be aware of the dated user interface and consider whether it aligns with their specific business requirements." } }, "image": "https://cdn.selecthub.com/products/33866f3a2397f4b156ed5a31f5ba7964-fe78af6ab74bd7bd63f4fba6dd970e3e/resources/normal/logo.png?1693318865", "aggregateRating": { "@type": "AggregateRating", "ratingValue": "81", "bestRating": "100", "worstRating": "1", "ratingCount": "109" }, "positiveNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "User-Friendly: User reviews frequently mention the software is easy to use and intuitive, especially for businesses familiar with field service management software." }, { "@type": "ListItem", "position": 2, "name": "Comprehensive Training and Support: Users praise the availability of comprehensive training and support resources, making it easier for new users to get up to speed and utilize the software effectively." }, { "@type": "ListItem", "position": 3, "name": "Integration Capabilities: Successware integrates seamlessly with other business software, such as accounting programs, streamlining operations and reducing manual data entry." } ] }, "negativeNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Outdated Interface: User reviews have pointed out that the user interface appears outdated and resembles older operating systems." }, { "@type": "ListItem", "position": 2, "name": "Unintuitive Navigation: Users have reported that navigating the software can be counterintuitive, particularly when hosted on platforms like Citrix. The reliance on hotkeys that deviate from modern computing standards further contributes to this issue." }, { "@type": "ListItem", "position": 3, "name": "Difficult Data Export: Extracting specific types of information from the system has been cited as a significant challenge by users." } ] }, "applicationCategory": "Field Service Management Software" } ```