[Home](https://www.selecthub.com/) \> [Field Service Management](https://www.selecthub.com/category/field-service-management/) \> [Field Service Management Software](https://www.selecthub.com/c/field-service-software/) \> Smart Service Categories: * [Field Service Management Software](https://www.selecthub.com/c/field-service-software/) * [Construction Scheduling Software](https://www.selecthub.com/c/construction-scheduling-software/) * [...](#) ## What Is Smart Service? **Industry Specialties:** Service and Construction Smart Service is a dispatching and scheduling solution that caters to the field service industry. It streamlines daily operations by taking services like pest control, HVAC, plumbing, maid service, irrigation, appliance repair, pet food delivery and more online. Its QuickBooks integration helps users automatically import data while scheduling employee work without hassles. It streamlines dispatching field staff by sending service details and work orders promptly. Businesses can create service routes, schedule jobs, monitor daily employee progress, generate invoices, dispatch work, and track employees and equipment. Users can use the inventory module to get updates about the parts or equipment needed for field work. PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product%5Fname=Smart%2BService&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ffield-service-software%2Fsmart-service%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fe14e58299bc41e7fb10c701130c5cb27-6c819dd24f157063bfa9d7adf753753c%2Fresources%2Fnormal%2Flogo.png%3F1693318489) User Sentiment i ![User satisfaction level icon: great]() Based on 529 reviews: Add your rating: ![Screenshots]()![Screenshots]()![Screenshots]() Product Screenshots and Videos ## #32 Smart Service is ranked #32 in the Field Service Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report. [ Get the Report Now](https://pmo.selecthub.com/request-custom-scorecard?category%5Fslug=field-service-software&product%5Fslug=smart-service&page%5Ftype=product&slug=smart-service&product%5Fname=Smart+Service&category=Field+Service+Management+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ffield-service-software%2Fsmart-service%2F) ## Smart Service Pricing Based on our most recent analysis, Smart Service pricing starts at $250 (Monthly). [Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product%5Fname=Smart%2BService&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ffield-service-software%2Fsmart-service%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fe14e58299bc41e7fb10c701130c5cb27-6c819dd24f157063bfa9d7adf753753c%2Fresources%2Fnormal%2Flogo.png%3F1693318489&price=3) Price $ $ $ $ $ i Starting From $250 Pricing Model Monthly Free Trial Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Smart+Service&category=Field+Service+Management+Software&product%5Flogo=https://cdn.selecthub.com/products/e14e58299bc41e7fb10c701130c5cb27-6c819dd24f157063bfa9d7adf753753c/resources/normal/logo.png?1693318489)) ## Training Resources Smart Service is supported with the following types of training: Documentation In Person Live Online Videos Webinars ## Support The following support services are available for Smart Service: Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ## Smart Service Benefits and Insights Why use Smart Service? ### Key differentiators & advantages of Smart Service * **Simplify Scheduling:** Schedule new jobs and appointments while communicating with employees in real time. Assign tasks as per employee availability and qualifications. Handle multiple jobs while optimizing the time taken for each task using an intelligent scheduling plugin. * **Optimize Field Operations:** Electronically dispatch work to oversee field operations efficiently. Prevent wasteful trips to drop off paperwork to the office and vice versa. Delegate assignments using mobile apps to increase overall productivity. * **Leverage QuickBooks Integration:** Centralize operations while reducing time wastage in delegating employees. Tackle administrative challenges efficiently by adding scheduling and dispatching functions to QuickBooks. Use a direct add-on to duplicate processes while reducing data entry errors. * **Streamline Travel Routes:** Streamline travel routes to optimize fieldwork processes while managing dispatching and scheduling. Standardize field management lifecycles using dynamic capabilities with built-in compliances. * **Digitize Processes:** Embrace digitalization by organizing forms, contacts, work orders, job notes and service schedules on mobile apps. Send work orders to field technicians using any device. Keep teams on track by avoiding wasted mornings and task confusion. ### Industry Expertise Smart Service provides workforce tracking, dispatching and field management solutions to businesses operating in the service sector, including fire protection, lawn care, pools and spas, landscaping, plumbing, electrical services and more. ## Smart Service Reviews Based on our most recent analysis, Smart Service reviews indicate a 'great' User Satisfaction Rating of 86% based on 529 user reviews from 3 recognized software review sites. ![User satisfaction level icon: great]() 529 reviews 86% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of Smart Service reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros * **Functionality:** The product efficiently schedules field employees, manages dispatches and accurately tracks hours devoted to each task, noted 86% of users who mentioned functionality. * **Mobile App:** Approximately 83% of reviewers said that the mobile application tracks field employees in real time while providing smooth navigation and accessibility. * **Customer Support:** The system offers tech and customer support that resolves issues promptly, said 80% of users who mentioned support. #### Cons * **Learning Curve:** The application has a steep learning curve, and it takes some time to get used to its interface and features, said 84% of users who talked about the learning curve. * **Cost:** Nearly 88% of the reviewers said that add-ons and plugins are costly for small businesses. * **Glitches:** The application occasionally encounters glitches and lag, noted approximately 83% of reviewers who talked about glitches. #### Researcher's Summary: Smart Service is a comprehensive workforce tracking and field management solution that streamlines dispatching, equipment handling, routing and employee scheduling. It centralizes and digitizes organizational processes to prevent wasteful expenses and time while boosting overall productivity. It offers prompt customer support and stores all customer data and information in one place for accessibility. However, the application has a steep learning curve and the interface takes time to understand, offers costly add-ons and encounters occasional glitches and lag. ## Key Features * **Scheduling:** Tackle multi-day, one-off or recurring tasks using scheduling and dispatch tools. Transition to digital dispatch jobs to remove guesswork while letting employees know what needs to be done and when. Avoid margin errors with electronic work orders from office to field and back. Streamline operations and bring team coherency. * **QuickBooks Integration:** Schedule work for customers by importing existing employees, contacts, products and service information from QuickBooks. Reduce double data entry with a direct add-on to update work in real time. * **Flexibility:** Track customer information with user-defined fields while optional modules expand data for niche industries. Personalize it to meet business needs while maintaining a company’s unique functions. * **Digital Work Orders and Forms:** Schedule a job while sending digital work orders to field technicians with one click. Avoid confusion and wasted hours by sending electronic schedules and special instructions to field techs every morning. Let techs file and fill digital forms from the field. * **Time and Equipment Tracking:** Let field techs clock in and out using mobiles while simplifying logging time for payroll and billing. Get information about tools and technology required for the job by looking up customer equipment data. * **Invoicing:** Convert work orders into invoices after work and get paid instantly. Directly send email receipts to customers. * **Customer Management:** Store all data in one place. Simplify looking for customer information, payment information and service histories. ## Limitations This product has the following limitations as of writing this review: * Non-intuitive reminder settings. * Limited reporting and custom fields. * UI is complicated. * Crashes frequently. ## Suite Support _mail\_outline_Email: Information not available currently. _phone_Phone: (888) 518-0818. _school_Training: Their site features several online resources like a knowledge base with helpful information about the product and its offerings, diagrams, tutorials and blogs. _local\_offer_Tickets: Users can submit tickets through the website. ![Banner of Pricing guide for Smart Service]() ## Pricing & Cost Details See the Price/User for the top field service management software… plus the most important considerations and questions to ask when shopping. See Pricing Details ## Head-to-Head Comparison ![Smart Service Software Tool]() vs * [BlueFolder](https://www.selecthub.com/field-service-software/smart-service-vs-bluefolder/) * [BuildOps](https://www.selecthub.com/field-service-software/smart-service-vs-buildops/) * [CertainPath](https://www.selecthub.com/field-service-software/smart-service-vs-serviceline/) * [Customer Factor](https://www.selecthub.com/field-service-software/customer-factor-vs-smart-service/) * [Dataforma](https://www.selecthub.com/field-service-software/dataforma-vs-smart-service/) * [Dynamics 365 Field Service](https://www.selecthub.com/field-service-software/smart-service-vs-dynamics-365-field-service/) * [eci Bolt](https://www.selecthub.com/field-service-software/smart-service-vs-eci-bolt/) * [Fergus](https://www.selecthub.com/field-service-software/fergus-vs-smart-service/) * [Field Nation](https://www.selecthub.com/field-service-software/field-nation-vs-smart-service/) * [FieldAware](https://www.selecthub.com/field-service-software/fieldaware-vs-smart-service/) * [Fieldd](https://www.selecthub.com/field-service-software/smart-service-vs-fieldd/) * [FieldEdge](https://www.selecthub.com/field-service-software/fieldedge-vs-smart-service/) * [FieldPulse](https://www.selecthub.com/field-service-software/smart-service-vs-fieldpulse/) * [FieldRoutes](https://www.selecthub.com/field-service-software/fieldroutes-vs-smart-service/) * [Fluix](https://www.selecthub.com/field-service-software/smart-service-vs-fluix/) * [GoCanvas](https://www.selecthub.com/field-service-software/gocanvas-vs-smart-service/) * [GorillaDesk](https://www.selecthub.com/field-service-software/smart-service-vs-gorilladesk/) * [GoSpotCheck](https://www.selecthub.com/field-service-software/gospotcheck-vs-smart-service/) * [Housecall Pro](https://www.selecthub.com/field-service-software/housecall-pro-vs-smart-service/) * [IFS Field Service Management](https://www.selecthub.com/field-service-software/smart-service-vs-ifs-field-service-management/) * [Intuit Field Service Management](https://www.selecthub.com/field-service-software/smart-service-vs-intuit-field-service-management/) * [iTrade](https://www.selecthub.com/field-service-software/itrade-vs-smart-service/) * [Jobber](https://www.selecthub.com/field-service-software/jobber-vs-smart-service/) * [jobi](https://www.selecthub.com/field-service-software/smart-service-vs-jobi/) * [Kickserv](https://www.selecthub.com/field-service-software/kickserv-vs-smart-service/) * [KloudGin](https://www.selecthub.com/field-service-software/smart-service-vs-kloudgin/) * [mHelpDesk](https://www.selecthub.com/field-service-software/mhelpdesk-vs-smart-service/) * [MobiWork](https://www.selecthub.com/field-service-software/smart-service-vs-mobiwork/) * [Oracle Field Service](https://www.selecthub.com/field-service-software/smart-service-vs-oracle-field-service/) * [RazorSync](https://www.selecthub.com/field-service-software/razorsync-vs-smart-service/) * [ReachOut Suite](https://www.selecthub.com/field-service-software/smart-service-vs-reachout-suite/) * [RealGreen](https://www.selecthub.com/field-service-software/smart-service-vs-realgreen/) * [Salesforce Field Service](https://www.selecthub.com/field-service-software/salesforce-field-service-vs-smart-service/) * [Sera](https://www.selecthub.com/field-service-software/sera-vs-smart-service/) * [Service Autopilot](https://www.selecthub.com/field-service-software/service-autopilot-vs-smart-service/) * [Service Fusion](https://www.selecthub.com/field-service-software/service-fusion-vs-smart-service/) * [ServiceBench](https://www.selecthub.com/field-service-software/servicebench-vs-smart-service/) * [ServiceBridge](https://www.selecthub.com/field-service-software/smart-service-vs-servicebridge/) * [ServiceM8](https://www.selecthub.com/field-service-software/smart-service-vs-servicem8/) * [ServiceMax](https://www.selecthub.com/field-service-software/servicemax-vs-smart-service/) * [ServicePower](https://www.selecthub.com/field-service-software/servicepower-vs-smart-service/) * [ServiceTitan](https://www.selecthub.com/field-service-software/servicetitan-vs-smart-service/) * [ServiceTrade](https://www.selecthub.com/field-service-software/smart-service-vs-servicetrade/) * [ServSuite](https://www.selecthub.com/field-service-software/servsuite-vs-smart-service/) * [simPRO](https://www.selecthub.com/field-service-software/simpro-vs-smart-service/) * [Successware](https://www.selecthub.com/field-service-software/smart-service-vs-successware/) * [TrueContext](https://www.selecthub.com/field-service-software/smart-service-vs-truecontext/) * [Workiz](https://www.selecthub.com/field-service-software/workiz-vs-smart-service/) * [Zip Solutions](https://www.selecthub.com/field-service-software/smart-service-vs-zip-solutions/) * [Zuper](https://www.selecthub.com/field-service-software/zuper-vs-smart-service/) ## Pricing for Field Service Management Software ![Banner of Pricing guide for Field Service Management Software]() ## Similar Products Here are the most similar products to Smart Service. [ serviceminder.io ](https://www.selecthub.com/p/field-service-software/serviceminder-io/) [ Payaca ](https://www.selecthub.com/p/field-service-software/payaca/) [ Protean Software ](https://www.selecthub.com/p/field-service-software/protean/) [ repV ](https://www.selecthub.com/p/field-service-software/repv/) [ CRM RUNNER ](https://www.selecthub.com/p/field-service-software/crm-runner/) [ Novo Work Order ](https://www.selecthub.com/p/field-service-software/novo-work-order/) [ Field Service Cloud ](https://www.selecthub.com/p/field-service-software/field-service-cloud/) [ Walkabout Software ](https://www.selecthub.com/p/field-service-software/walkabout-software/) [ Nektyd ](https://www.selecthub.com/p/field-service-software/nektyd/) [ TimeLinx ](https://www.selecthub.com/p/field-service-software/timelinx/) Your review has been submitted and should be visible within 24 hours. Review Title Pros Cons Overall feedback Your name Your job title Industry [ Choose your main industry](javascript:void%28%29) * [Accounting / CPA](javascript:void%28%29) * [Advertising](javascript:void%28%29) * [Aerospace & Defense](javascript:void%28%29) * [Agriculture](javascript:void%28%29) * [Apparel](javascript:void%28%29) * [Architecture](javascript:void%28%29) * [Auto Dealership](javascript:void%28%29) * [Automotive](javascript:void%28%29) * [Banking & Financial Services](javascript:void%28%29) * [Banking & Mortgage](javascript:void%28%29) * [Chemicals](javascript:void%28%29) * [Construction & Engineering](javascript:void%28%29) * [Construction / Contracting](javascript:void%28%29) * [Consulting](javascript:void%28%29) * [Consumer Products](javascript:void%28%29) * [Distribution](javascript:void%28%29) * [E-commerce](javascript:void%28%29) * [Education](javascript:void%28%29) * [Electronics](javascript:void%28%29) * [Energy & Utilities](javascript:void%28%29) * [Federal Government](javascript:void%28%29) * [Field Maintenance](javascript:void%28%29) * [Food & Beverage](javascript:void%28%29) * [Healthcare / Social Services](javascript:void%28%29) * [Hospitality / Gaming / Travel](javascript:void%28%29) * [Human Resources](javascript:void%28%29) * [Industrial Machinery](javascript:void%28%29) * [Information Technology & High Tech](javascript:void%28%29) * [Insurance](javascript:void%28%29) * [Legal](javascript:void%28%29) * [Maintenance / Field Service](javascript:void%28%29) * [Manufacturing](javascript:void%28%29) * [Marketing Services](javascript:void%28%29) * [Media & Communications / Entertainment](javascript:void%28%29) * [Mill Products](javascript:void%28%29) * [Mining / Metals](javascript:void%28%29) * [Mortgage](javascript:void%28%29) * [Non-Profit](javascript:void%28%29) * [Not Available](javascript:void%28%29) * [Oil & Gas](javascript:void%28%29) * [Other](javascript:void%28%29) * [Other Services](javascript:void%28%29) * [Payroll Provider](javascript:void%28%29) * [Pharmaceuticals](javascript:void%28%29) * [Professional Employer Organization](javascript:void%28%29) * [Professional Services](javascript:void%28%29) * [Property Management](javascript:void%28%29) * [Public Sector](javascript:void%28%29) * [Real Estate](javascript:void%28%29) * [Recruiting Agency](javascript:void%28%29) * [Religious Institutions](javascript:void%28%29) * [Retail](javascript:void%28%29) * [Sales & Marketing](javascript:void%28%29) * [Semiconductors](javascript:void%28%29) * [Software / IT](javascript:void%28%29) * [Sports and Recreation](javascript:void%28%29) * [Staffing Agency](javascript:void%28%29) * [State & Local Government](javascript:void%28%29) * [Telecommunications](javascript:void%28%29) * [Third-Party Administrator](javascript:void%28%29) * [Transportation & Logistics](javascript:void%28%29) * [Wholesale Distribution](javascript:void%28%29) Company Size [ Choose your company size](javascript:void%28%29) * [1 employee](javascript:void%28%29) * [2 to 9 employees](javascript:void%28%29) * [10 - 19 employees](javascript:void%28%29) * [20 - 49 employees](javascript:void%28%29) * [50 - 99 employees](javascript:void%28%29) * [100 - 499 employee](javascript:void%28%29) * [500 - 999 employees](javascript:void%28%29) * [1,000 - 2,499 employees](javascript:void%28%29) * [2,500 - 4,999 employees](javascript:void%28%29) * [5,000 - 9,999 employees](javascript:void%28%29) * [10,000 - 24,999 employees](javascript:void%28%29) * [25,000 - 49,999 employees](javascript:void%28%29) * [50,000 + employees](javascript:void%28%29) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Field Service Management", "item": "https://www.selecthub.com/category/field-service-management/" }, { "@type": "ListItem", "position": 3, "name": "Field Service Management Software", "item": "https://www.selecthub.com/c/field-service-software/" }, { "@type": "ListItem", "position": 4, "name": "Smart Service" } ] } { "@context": "http://schema.org", "@type": "SoftwareApplication", "name": "Smart Service", "description": "Smart Service is a dispatching and scheduling solution that caters to the field service industry. It streamlines daily operations by taking services like pest control, HVAC, plumbing, maid service, irrigation, appliance repair, pet food delivery and more online. Its QuickBooks integration helps users automatically import data while scheduling employee work without hassles. It streamlines dispatching field staff by sending service details and work orders promptly. Businesses can create service routes, schedule jobs, monitor daily employee progress, generate invoices, dispatch work, and track employees and equipment. Users can use the inventory module to get updates about the parts or equipment needed for field work. ", "review": { "@type": "Review", "author": { "@type": "Person", "name": "Olivia Edens", "reviewBody": "Smart Service is a comprehensive workforce tracking and field management solution that streamlines dispatching, equipment handling, routing and employee scheduling. It centralizes and digitizes organizational processes to prevent wasteful expenses and time while boosting overall productivity. It offers prompt customer support and stores all customer data and information in one place for accessibility. However, the application has a steep learning curve and the interface takes time to understand, offers costly add-ons and encounters occasional glitches and lag." } }, "image": "https://cdn.selecthub.com/products/e14e58299bc41e7fb10c701130c5cb27-6c819dd24f157063bfa9d7adf753753c/resources/normal/logo.png?1693318489", "aggregateRating": { "@type": "AggregateRating", "ratingValue": "86", "bestRating": "100", "worstRating": "1", "ratingCount": "529" }, "offers": { "@type": "Offer", "priceSpecification": { "@type": "priceSpecification", "price": "250", "priceCurrency": "USD" } }, "positiveNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Functionality: The product efficiently schedules field employees, manages dispatches and accurately tracks hours devoted to each task, noted 86% of users who mentioned functionality." }, { "@type": "ListItem", "position": 2, "name": "Mobile App: Approximately 83% of reviewers said that the mobile application tracks field employees in real time while providing smooth navigation and accessibility." }, { "@type": "ListItem", "position": 3, "name": "Customer Support: The system offers tech and customer support that resolves issues promptly, said 80% of users who mentioned support." } ] }, "negativeNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Learning Curve: The application has a steep learning curve, and it takes some time to get used to its interface and features, said 84% of users who talked about the learning curve." }, { "@type": "ListItem", "position": 2, "name": "Cost: Nearly 88% of the reviewers said that add-ons and plugins are costly for small businesses." }, { "@type": "ListItem", "position": 3, "name": "Glitches: The application occasionally encounters glitches and lag, noted approximately 83% of reviewers who talked about glitches." } ] }, "applicationCategory": "Field Service Management Software" } ```