[Home](https://www.selecthub.com/) \> [Field Service Management](https://www.selecthub.com/category/field-service-management/) \> [Field Service Management Software](https://www.selecthub.com/c/field-service-software/) \> Service Autopilot Categories: * [Field Service Management Software](https://www.selecthub.com/c/field-service-software/) * [...](#) ## What Is Service Autopilot? **Industry Specialties:** Lawn Care, Professional Cleaning, Snow Removal, Landscaping. Service Autopilot is a comprehensive field service management software that streamlines scheduling, dispatching, billing, and customer relationship management for service-oriented businesses. It is ideally suited for industries such as HVAC, plumbing, electrical, and other trade services, offering tailored solutions that enhance operational efficiency. One of its standout benefits is the robust automation features that reduce manual tasks, alongside advanced route optimization that ensures timely service delivery. Users appreciate its intuitive interface, integrated CRM capabilities, and effective communication tools that facilitate seamless interactions between field technicians and customers. Additionally, Service Autopilot includes powerful features like real-time tracking, customizable reporting, and mobile accessibility, which collectively improve service quality and customer satisfaction. Compared to similar products, it is often recognized for its user-friendly design and flexibility, making it a favored choice among field service professionals. Pricing varies based on specific requirements and usage, so it is recommended to contact SelectHub for a personalized quote. PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product%5Fname=Service%2BAutopilot&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ffield-service-software%2Fservice-autopilot%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F36ad8b5f42db492827016448975cc22d-b07427f353f554a9ae6d2fc1cce3da56%2Fresources%2Fnormal%2Flogo.png%3F1693318842) [Contributors](#view-contributors) ![Shweta Joshi]() Written by Shweta Joshi Technical Content Writer [Read Bio ](https://www.selecthub.com/author/shweta-joshi/) ![Hunter Lowe]() Edited by Hunter Lowe Content Editor [Read Bio ](https://www.selecthub.com/author/hunter-lowe/) User Sentiment i ![User satisfaction level icon: great]() Based on 161 reviews: Add your rating: ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() Product Screenshots and Videos ## #13 Service Autopilot is ranked #13 in the Field Service Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report. [Get the Report Now ](https://pmo.selecthub.com/request-custom-scorecard?category%5Fslug=field-service-software&product%5Fslug=service-autopilot&page%5Ftype=product&slug=service-autopilot&product%5Fname=Service+Autopilot&category=Field+Service+Management+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ffield-service-software%2Fservice-autopilot%2F) ## Service Autopilot Pricing Based on our most recent analysis, Service Autopilot pricing starts at $49 (Monthly). [Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product%5Fname=Service%2BAutopilot&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ffield-service-software%2Fservice-autopilot%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F36ad8b5f42db492827016448975cc22d-b07427f353f554a9ae6d2fc1cce3da56%2Fresources%2Fnormal%2Flogo.png%3F1693318842&price=2) Price $ $ $ $ $ i Starting From $49 Pricing Model Monthly Free Trial No ## Training Resources Service Autopilot is supported with the following types of training: Documentation In Person Live Online Videos Webinars ## Support The following support services are available for Service Autopilot: Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ## Service Autopilot Benefits and Insights Why use Service Autopilot? ### Key differentiators & advantages of Service Autopilot * **Enhanced Efficiency:** Streamline operations by automating scheduling, dispatching, and invoicing, reducing manual errors and saving time. * **Improved Customer Communication:** Keep clients informed with automated notifications and reminders, enhancing customer satisfaction and retention. * **Real-Time Tracking:** Monitor field teams with GPS tracking, ensuring accountability and optimizing route efficiency. * **Comprehensive Reporting:** Generate detailed reports on job performance, financials, and customer feedback to make informed business decisions. * **Seamless Integration:** Connect with popular accounting and CRM software to maintain a unified system and reduce data entry duplication. * **Scalable Solutions:** Adapt the software to grow with your business, accommodating increased workloads and expanding service areas. * **Customizable Workflows:** Tailor processes to fit specific business needs, ensuring that the software aligns with your operational goals. * **Enhanced Team Collaboration:** Facilitate communication between office staff and field workers, ensuring everyone is on the same page. * **Cost Reduction:** Minimize overhead by optimizing resource allocation and reducing unnecessary expenses through data-driven insights. * **Increased Revenue Opportunities:** Identify upsell and cross-sell opportunities with existing clients through detailed customer profiles and service history. * **Time Management:** Automate routine tasks, allowing staff to focus on high-priority activities that drive business growth. * **Data Security:** Protect sensitive business and customer information with robust security measures and regular software updates. * **Mobile Accessibility:** Access critical information and manage tasks on-the-go with a mobile-friendly interface, ensuring flexibility and responsiveness. * **Enhanced Customer Experience:** Provide a seamless service experience with accurate job tracking and timely updates, fostering trust and loyalty. * **Resource Optimization:** Allocate resources effectively by analyzing job requirements and workforce capabilities, maximizing productivity. * **Reduced Administrative Burden:** Automate billing and payroll processes, freeing up administrative staff for strategic initiatives. * **Performance Monitoring:** Track key performance indicators to evaluate team efficiency and identify areas for improvement. * **Streamlined Onboarding:** Simplify the training process for new employees with intuitive software that reduces the learning curve. * **Customer Self-Service Portal:** Empower clients to manage their accounts, schedule services, and make payments online, enhancing convenience. * **Proactive Maintenance Scheduling:** Anticipate service needs and schedule maintenance proactively, reducing downtime and improving service reliability. ### Industry Expertise Service Autopilot is a software solution specifically designed for field service businesses, particularly those in the lawn care, landscaping, cleaning, and snow removal industries. It's best suited for businesses of all sizes that need to manage client relationships, scheduling, dispatching, routing, and mobile field access. ## Service Autopilot Reviews Based on our most recent analysis, Service Autopilot reviews indicate a 'great' User Satisfaction Rating of 81% based on 161 user reviews from 2 recognized software review sites. ![User satisfaction level icon: great]() 161 reviews 81% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of Service Autopilot reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros * **Automated Scheduling:** Service Autopilot can automate job assignments and routing, ensuring that tasks are handled on time and minimizing scheduling conflicts. * **Streamlined Invoicing:** The software automates invoicing and payment tracking, helping businesses get paid faster and reducing the risk of missed payments. * **Centralized Client Management:** Service Autopilot provides a centralized system for managing client information, including contact details, service history, and communication logs. * **Customizable Solutions:** Users praise Service Autopilot for its flexibility, allowing businesses to tailor the software to their specific needs and workflows. * **Mobile Accessibility:** The software offers a mobile app, enabling field technicians to access schedules, job details, and client information from anywhere. #### Cons * **Unreliable Customer Service:** User reviews frequently mention poor or unresponsive customer service as a significant drawback of Service Autopilot. * **Syncing Problems:** Users report experiencing difficulties with data syncing between the mobile app and the web platform, leading to inconsistencies and potential data loss. * **Mobile App Issues:** The reliability of the mobile app is questioned by users, with concerns raised about bugs and slow performance hindering field operations. #### Researcher's Summary: Is Service Autopilot ready for takeoff, or will it leave your business grounded? Service Autopilot is a comprehensive field service management software that has garnered a somewhat polarized reputation among users. A standout strength is its robust automation, a godsend for managing scheduling, routing, invoicing, and client interactions, particularly for businesses in lawn care and landscaping. Users rave about its ability to streamline operations, allowing them to focus on growth. However, the software's journey hasn't been without turbulence. A recurring gripe is the customer service, which some users describe as unresponsive and unhelpful. The software's complexity and occasional glitches require persistent customization and manual intervention, contradicting its automation promise. The mobile app's unreliability, syncing problems, and integration hiccups, especially with accounting software like QuickBooks, add to the frustration. Service Autopilot is best suited for businesses willing to invest time in customization and troubleshooting, and who prioritize automation over seamless integration and robust customer support. ## Key Features * **Activity Dashboard:** Get real-time analytical insights into key business operations with a visual drag-and-drop widget-based dashboard. * **Contact Database:** Store and manage contact information of clients, staff, and third-party vendors along with communication history for easier access. * **Scheduling:** Create and schedule one-time, recurring and maintenance work order requests with a one-click scheduling feature. Assign jobs to field technicians automatically based on factors like competency, distance, service rating and more. * **Dispatch and Routing:** Send alerts to field technicians about assigned work order requests, along with dispatch directions and route instructions. Routing is synced with GPS tracking to optimize time and fuel costs in real time. * **Work Order Management:** Competently manage each work order by segregating field technicians based on location and competency, efficient dispatch and scheduling, tracking clock-in and clock-out time, tracking job progression, managing pending tasks, capturing key information, collecting feedback, managing invoicing, payment collection in the field and more. * **Workflow Management:** Automate end-to-end workflows from work order creation to payment and feedback collection to minimize manual tasks and save operational costs and time. Send automated notifications when a task or task status changes. * **Sales and CRM:** Capture, engage and convert leads from various sources, collect granular data for targeted marketing campaigns, assign leads to salespersons and optimize lead-close ratios. Ensure targeted communication and quick response rates for better conversion rates. Send estimates and proposals quickly using readymade customizable templates. Engage both potential and existing customers using CRM functionalities. * **Call Center Management:** Set up call routing, call flows, add a custom call greeting and enable one-click dialing for efficient communication. Log, record and track client calls to improve client satisfaction. Mask phone numbers of clients and field staff to maintain privacy. * **Email Marketing:** Improve email marketing through customer segmentation and engage with customers through promotional emails, alerts and notifications. * **Alerts and Notifications:** Send alerts and notifications to customers and field technicians through SMS, calls and emails. * **eSignatures:** Collect digital signatures on documents involving invoices, feedback, contracts, warranties, assets and maintenance work. * **Quotes and Estimates:** Create, manage and share multiple customizable quotes and estimates with customers to view and accept online. * **Billing and Invoicing:** Generate accurate and timely automated invoices based on service agreement terms, control overdue invoices, set credit limits, track partial payments, dues and overpayments to manage finances efficiently. Manage over-the-counter sales along with an integrated billing system. * **Online Payments:** Accept online and mobile payments through common credit and debit cards such as AmEx, VISA and Mastercard. * **QuickBooks Sync:** Integrate with QuickBooks to automatically sync job invoices, deposits and payments. * **Inventory Management:** Track, update and manage inventory items for multiple locations and vendors with built-in support for barcode scanning and label printing. * **Document Management:** Store, track and exchange several digitized documents with contractors and customers like contracts, quotes, invoices, service photographs, field notes and more. * **Contract Management:** Create, maintain and automatically renew customizable contracts and agreements with third-party vendors, sub-contractors, independent technicians and customers. * **Payroll Management:** Monitor office and field activity, work hours and employees clocking in and out to auto-populate payroll reports and calculate overtime pay. * **Client Portal:** Provide a customer portal with the ability to request work orders, access service history, submit feedback and manage billing and payments. * **Website Integration:** Enable easy scheduling and account management through integrating a well-developed widget in the business website. * **Web Forms:** Create, save and share customized forms and reports using an online form editor with flexible question type options. * **Reporting and Analytics:** Access real-time data for every aspect of your business. Use smart filters and date ranges to build dynamic reports. ## Limitations These limitations are current as of the writing of this review: * Slow loading and outdated interface. * Integration to QuickBooks isn’t smooth. * Constant change in features leads to inconsistency in the product. * Training has limited accessibility. ## Suite Support _mail\_outline_Email: Not listed. Chat support is available. _phone_Phone: (972) 728-4040. _school_Training: Live online onboarding and training sessions are offered. _local\_offer_Tickets: Ticketing system is not specified. ![Banner of Pricing guide for Service Autopilot]() ## Pricing & Cost Details See the Price/User for the top field service management software… plus the most important considerations and questions to ask when shopping. See Pricing Details ## Head-to-Head Comparison ![Service Autopilot Software Tool]() vs * [BlueFolder](https://www.selecthub.com/field-service-software/service-autopilot-vs-bluefolder/) * [BuildOps](https://www.selecthub.com/field-service-software/service-autopilot-vs-buildops/) * [CertainPath](https://www.selecthub.com/field-service-software/service-autopilot-vs-serviceline/) * [Customer Factor](https://www.selecthub.com/field-service-software/service-autopilot-vs-customer-factor/) * [Dataforma](https://www.selecthub.com/field-service-software/service-autopilot-vs-dataforma/) * [Dynamics 365 Field Service](https://www.selecthub.com/field-service-software/service-autopilot-vs-dynamics-365-field-service/) * [eci Bolt](https://www.selecthub.com/field-service-software/service-autopilot-vs-eci-bolt/) * [Fergus](https://www.selecthub.com/field-service-software/service-autopilot-vs-fergus/) * [Field Nation](https://www.selecthub.com/field-service-software/field-nation-vs-service-autopilot/) * [FieldAware](https://www.selecthub.com/field-service-software/service-autopilot-vs-fieldaware/) * [Fieldd](https://www.selecthub.com/field-service-software/service-autopilot-vs-fieldd/) * [FieldEdge](https://www.selecthub.com/field-service-software/service-autopilot-vs-fieldedge/) * [FieldPulse](https://www.selecthub.com/field-service-software/service-autopilot-vs-fieldpulse/) * [FieldRoutes](https://www.selecthub.com/field-service-software/service-autopilot-vs-fieldroutes/) * [Fluix](https://www.selecthub.com/field-service-software/service-autopilot-vs-fluix/) * [GoCanvas](https://www.selecthub.com/field-service-software/service-autopilot-vs-gocanvas/) * [GorillaDesk](https://www.selecthub.com/field-service-software/service-autopilot-vs-gorilladesk/) * [GoSpotCheck](https://www.selecthub.com/field-service-software/service-autopilot-vs-gospotcheck/) * [Housecall Pro](https://www.selecthub.com/field-service-software/housecall-pro-vs-service-autopilot/) * [IFS Field Service Management](https://www.selecthub.com/field-service-software/service-autopilot-vs-ifs-field-service-management/) * [Intuit Field Service Management](https://www.selecthub.com/field-service-software/service-autopilot-vs-intuit-field-service-management/) * [iTrade](https://www.selecthub.com/field-service-software/service-autopilot-vs-itrade/) * [Jobber](https://www.selecthub.com/field-service-software/jobber-vs-service-autopilot/) * [jobi](https://www.selecthub.com/field-service-software/service-autopilot-vs-jobi/) * [Kickserv](https://www.selecthub.com/field-service-software/service-autopilot-vs-kickserv/) * [KloudGin](https://www.selecthub.com/field-service-software/service-autopilot-vs-kloudgin/) * [mHelpDesk](https://www.selecthub.com/field-service-software/mhelpdesk-vs-service-autopilot/) * [MobiWork](https://www.selecthub.com/field-service-software/service-autopilot-vs-mobiwork/) * [Oracle Field Service](https://www.selecthub.com/field-service-software/service-autopilot-vs-oracle-field-service/) * [RazorSync](https://www.selecthub.com/field-service-software/service-autopilot-vs-razorsync/) * [ReachOut Suite](https://www.selecthub.com/field-service-software/service-autopilot-vs-reachout-suite/) * [RealGreen](https://www.selecthub.com/field-service-software/service-autopilot-vs-realgreen/) * [Salesforce Field Service](https://www.selecthub.com/field-service-software/service-autopilot-vs-salesforce-field-service/) * [Sera](https://www.selecthub.com/field-service-software/service-autopilot-vs-sera/) * [Service Fusion](https://www.selecthub.com/field-service-software/service-autopilot-vs-service-fusion/) * [ServiceBench](https://www.selecthub.com/field-service-software/servicebench-vs-service-autopilot/) * [ServiceBridge](https://www.selecthub.com/field-service-software/service-autopilot-vs-servicebridge/) * [ServiceM8](https://www.selecthub.com/field-service-software/service-autopilot-vs-servicem8/) * [ServiceMax](https://www.selecthub.com/field-service-software/service-autopilot-vs-servicemax/) * [ServicePower](https://www.selecthub.com/field-service-software/service-autopilot-vs-servicepower/) * [ServiceTitan](https://www.selecthub.com/field-service-software/servicetitan-vs-service-autopilot/) * [ServiceTrade](https://www.selecthub.com/field-service-software/service-autopilot-vs-servicetrade/) * [ServSuite](https://www.selecthub.com/field-service-software/service-autopilot-vs-servsuite/) * [simPRO](https://www.selecthub.com/field-service-software/service-autopilot-vs-simpro/) * [Smart Service](https://www.selecthub.com/field-service-software/service-autopilot-vs-smart-service/) * [Successware](https://www.selecthub.com/field-service-software/service-autopilot-vs-successware/) * [TrueContext](https://www.selecthub.com/field-service-software/service-autopilot-vs-truecontext/) * [Workiz](https://www.selecthub.com/field-service-software/service-autopilot-vs-workiz/) * [Zip Solutions](https://www.selecthub.com/field-service-software/service-autopilot-vs-zip-solutions/) * [Zuper](https://www.selecthub.com/field-service-software/zuper-vs-service-autopilot/) ## Pricing for Field Service Management Software ![Banner of Pricing guide for Field Service Management Software]() ## Similar Products Here are the most similar products to Service Autopilot. [ ManageMart ](https://www.selecthub.com/p/field-service-software/managemart/) [ Kaze ](https://www.selecthub.com/p/field-service-software/kaze-so/) [ StreetSmart ](https://www.selecthub.com/p/field-service-software/streetsmart-software/) [ Orderry ](https://www.selecthub.com/p/field-service-software/orderry/) [ Optsy ](https://www.selecthub.com/p/field-service-software/optsy/) [ Comarch FSM ](https://www.selecthub.com/p/field-service-software/comarch-fsm/) [ Servgrow ](https://www.selecthub.com/p/field-service-software/servgrow/) [ SortScape ](https://www.selecthub.com/p/field-service-software/sortscape/) [ Dezide ](https://www.selecthub.com/p/field-service-software/dezide/) [ Workever ](https://www.selecthub.com/p/field-service-software/workever/) ## About the Contributors The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content. [ ](https://www.selecthub.com/author/shweta-joshi/) Written by [Shweta Joshi](https://www.selecthub.com/author/shweta-joshi/) Technical Content Writer Shweta Joshi is a Market Analyst at SelectHub. She writes content for Warehouse Management, Distribution and CRM. In her free time, she pursues her myriad interests in reading, writing, sketching, traveling, learning about new languages, cultures and cuisines, and occasionally playing the uke completely out of tune. [See Full Bio](https://www.selecthub.com/author/shweta-joshi/) [ ](https://www.selecthub.com/author/hunter-lowe/) Edited by [Hunter Lowe](https://www.selecthub.com/author/hunter-lowe/) Content Editor Hunter Lowe is a Content Editor, Writer and Market Analyst at SelectHub. His team covers categories that range from ERP and business intelligence to transportation and supply chain management. Hunter is an avid reader and Dungeons and Dragons addict who studied English and Creative Writing through college. In his free time, you'll likely find him devising new dungeons for his players to explore, checking out the latest video games, writing his next horror story or running around with his daughter. [See Full Bio](https://www.selecthub.com/author/hunter-lowe/) Your review has been submitted and should be visible within 24 hours. Review Title Pros Cons Overall feedback Your name Your job title Industry [Choose your main industry ](javascript:void%28%29) * [Accounting / CPA](javascript:void%28%29) * [Advertising](javascript:void%28%29) * [Aerospace & Defense](javascript:void%28%29) * [Agriculture](javascript:void%28%29) * [Apparel](javascript:void%28%29) * [Architecture](javascript:void%28%29) * [Auto Dealership](javascript:void%28%29) * [Automotive](javascript:void%28%29) * [Banking & Financial Services](javascript:void%28%29) * [Banking & Mortgage](javascript:void%28%29) * [Chemicals](javascript:void%28%29) * [Construction & Engineering](javascript:void%28%29) * [Construction / Contracting](javascript:void%28%29) * [Consulting](javascript:void%28%29) * [Consumer Products](javascript:void%28%29) * [Distribution](javascript:void%28%29) * [E-commerce](javascript:void%28%29) * [Education](javascript:void%28%29) * [Electronics](javascript:void%28%29) * [Energy & Utilities](javascript:void%28%29) * [Federal Government](javascript:void%28%29) * [Field Maintenance](javascript:void%28%29) * [Food & Beverage](javascript:void%28%29) * [Healthcare / Social Services](javascript:void%28%29) * [Hospitality / Gaming / Travel](javascript:void%28%29) * [Human Resources](javascript:void%28%29) * [Industrial Machinery](javascript:void%28%29) * [Information Technology & High Tech](javascript:void%28%29) * [Insurance](javascript:void%28%29) * [Legal](javascript:void%28%29) * [Maintenance / Field Service](javascript:void%28%29) * [Manufacturing](javascript:void%28%29) * [Marketing Services](javascript:void%28%29) * [Media & Communications / Entertainment](javascript:void%28%29) * [Mill Products](javascript:void%28%29) * [Mining / Metals](javascript:void%28%29) * [Mortgage](javascript:void%28%29) * [Non-Profit](javascript:void%28%29) * [Not Available](javascript:void%28%29) * [Oil & Gas](javascript:void%28%29) * [Other](javascript:void%28%29) * [Other Services](javascript:void%28%29) * [Payroll Provider](javascript:void%28%29) * [Pharmaceuticals](javascript:void%28%29) * [Professional Employer Organization](javascript:void%28%29) * [Professional Services](javascript:void%28%29) * [Property Management](javascript:void%28%29) * [Public Sector](javascript:void%28%29) * [Real Estate](javascript:void%28%29) * [Recruiting Agency](javascript:void%28%29) * [Religious Institutions](javascript:void%28%29) * [Retail](javascript:void%28%29) * [Sales & Marketing](javascript:void%28%29) * [Semiconductors](javascript:void%28%29) * [Software / IT](javascript:void%28%29) * [Sports and Recreation](javascript:void%28%29) * [Staffing Agency](javascript:void%28%29) * [State & Local Government](javascript:void%28%29) * [Telecommunications](javascript:void%28%29) * [Third-Party Administrator](javascript:void%28%29) * [Transportation & Logistics](javascript:void%28%29) * [Wholesale Distribution](javascript:void%28%29) Company Size [Choose your company size ](javascript:void%28%29) * [1 employee](javascript:void%28%29) * [2 to 9 employees](javascript:void%28%29) * [10 - 19 employees](javascript:void%28%29) * [20 - 49 employees](javascript:void%28%29) * [50 - 99 employees](javascript:void%28%29) * [100 - 499 employee](javascript:void%28%29) * [500 - 999 employees](javascript:void%28%29) * [1,000 - 2,499 employees](javascript:void%28%29) * [2,500 - 4,999 employees](javascript:void%28%29) * [5,000 - 9,999 employees](javascript:void%28%29) * [10,000 - 24,999 employees](javascript:void%28%29) * [25,000 - 49,999 employees](javascript:void%28%29) * [50,000 + employees](javascript:void%28%29) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Field Service Management", "item": "https://www.selecthub.com/category/field-service-management/" }, { "@type": "ListItem", "position": 3, "name": "Field Service Management Software", "item": "https://www.selecthub.com/c/field-service-software/" }, { "@type": "ListItem", "position": 4, "name": "Service Autopilot" } ] } { "@context": "http://schema.org", "@type": "SoftwareApplication", "name": "Service Autopilot", "description": " Service Autopilot is a comprehensive field service management software that streamlines scheduling, dispatching, billing, and customer relationship management for service-oriented businesses. It is ideally suited for industries such as HVAC, plumbing, electrical, and other trade services, offering tailored solutions that enhance operational efficiency. One of its standout benefits is the robust automation features that reduce manual tasks, alongside advanced route optimization that ensures timely service delivery. Users appreciate its intuitive interface, integrated CRM capabilities, and effective communication tools that facilitate seamless interactions between field technicians and customers. Additionally, Service Autopilot includes powerful features like real-time tracking, customizable reporting, and mobile accessibility, which collectively improve service quality and customer satisfaction. Compared to similar products, it is often recognized for its user-friendly design and flexibility, making it a favored choice among field service professionals. Pricing varies based on specific requirements and usage, so it is recommended to contact SelectHub for a personalized quote. ", "review": { "@type": "Review", "author": { "@type": "Person", "name": "Shweta Joshi", "reviewBody": "Is Service Autopilot ready for takeoff, or will it leave your business grounded? Service Autopilot is a comprehensive field service management software that has garnered a somewhat polarized reputation among users. A standout strength is its robust automation, a godsend for managing scheduling, routing, invoicing, and client interactions, particularly for businesses in lawn care and landscaping. Users rave about its ability to streamline operations, allowing them to focus on growth. However, the software's journey hasn't been without turbulence. A recurring gripe is the customer service, which some users describe as unresponsive and unhelpful. The software's complexity and occasional glitches require persistent customization and manual intervention, contradicting its automation promise. The mobile app's unreliability, syncing problems, and integration hiccups, especially with accounting software like QuickBooks, add to the frustration. Service Autopilot is best suited for businesses willing to invest time in customization and troubleshooting, and who prioritize automation over seamless integration and robust customer support." } }, "image": "https://cdn.selecthub.com/products/36ad8b5f42db492827016448975cc22d-b07427f353f554a9ae6d2fc1cce3da56/resources/normal/logo.png?1693318842", "aggregateRating": { "@type": "AggregateRating", "ratingValue": "81", "bestRating": "100", "worstRating": "1", "ratingCount": "161" }, "offers": { "@type": "Offer", "priceSpecification": { "@type": "priceSpecification", "price": "49", "priceCurrency": "USD" } }, "positiveNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Automated Scheduling: Service Autopilot can automate job assignments and routing, ensuring that tasks are handled on time and minimizing scheduling conflicts." }, { "@type": "ListItem", "position": 2, "name": "Streamlined Invoicing: The software automates invoicing and payment tracking, helping businesses get paid faster and reducing the risk of missed payments." }, { "@type": "ListItem", "position": 3, "name": "Centralized Client Management: Service Autopilot provides a centralized system for managing client information, including contact details, service history, and communication logs." } ] }, "negativeNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Unreliable Customer Service: User reviews frequently mention poor or unresponsive customer service as a significant drawback of Service Autopilot." }, { "@type": "ListItem", "position": 2, "name": "Syncing Problems: Users report experiencing difficulties with data syncing between the mobile app and the web platform, leading to inconsistencies and potential data loss." }, { "@type": "ListItem", "position": 3, "name": "Mobile App Issues: The reliability of the mobile app is questioned by users, with concerns raised about bugs and slow performance hindering field operations." } ] }, "applicationCategory": "Field Service Management Software" } ```