[Home](https://www.selecthub.com/) \> [Field Service Management](https://www.selecthub.com/category/field-service-management/) \> [Field Service Management Software](https://www.selecthub.com/c/field-service-software/) \> Housecall Pro Categories: * [Field Service Management Software](https://www.selecthub.com/c/field-service-software/) * [Dispatch Software](https://www.selecthub.com/c/dispatch-software/) * [...](#) ## What Is Housecall Pro? **Industry Specialties:** Served the field service industry Housecall Pro, sometimes referred to as HCP, is a service industry and fieldwork software solution that exists both as a cloud and mobile application. It helps users do away with pen and paper bookkeeping by streamlining essential back-office tasks. It also takes standard field service workflows and integrates them into its mobile and cloud-based applications. PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=Field+Service+Management+Software&product%5Fname=Housecall%2BPro&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ffield-service-software%2Fhousecall-pro%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F0af787945872196b42c9f73ead2565c8-c2df8336fbf4455015742079bfab9730%2Fresources%2Foriginal%2Flogo.svg%3F1749757778) [Contributors](#view-contributors) ![Shweta Joshi]() Written by Shweta Joshi Technical Content Writer [Read Bio ](https://www.selecthub.com/author/shweta-joshi/) ![Hunter Lowe]() Edited by Hunter Lowe Content Editor [Read Bio ](https://www.selecthub.com/author/hunter-lowe/) User Sentiment i ![User satisfaction level icon: excellent]() Based on 5185 reviews: Add your rating: ![Screenshots]()![Screenshots]()![Screenshots]() Product Screenshots and Videos ## #2 Housecall Pro is ranked #2 in the Field Service Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report. [Get the Report Now ](https://pmo.selecthub.com/request-custom-scorecard?category%5Fslug=field-service-software&product%5Fslug=housecall-pro&page%5Ftype=product&slug=housecall-pro&product%5Fname=Housecall+Pro&category=Field+Service+Management+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ffield-service-software%2Fhousecall-pro%2F) ## Housecall Pro Pricing Based on our most recent analysis, Housecall Pro pricing starts at $59 (Monthly). [Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=Field+Service+Management+Software&product%5Fname=Housecall%2BPro&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ffield-service-software%2Fhousecall-pro%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F0af787945872196b42c9f73ead2565c8-c2df8336fbf4455015742079bfab9730%2Fresources%2Foriginal%2Flogo.svg%3F1749757778&price=2) Price $ $ $ $ $ i Starting From $59 Pricing Model Monthly Free Trial Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Housecall+Pro&category=Field+Service+Management+Software&product%5Flogo=https://cdn.selecthub.com/products/0af787945872196b42c9f73ead2565c8-c2df8336fbf4455015742079bfab9730/resources/original/logo.svg?1749757778)) ## Training Resources Housecall Pro is supported with the following types of training: Documentation In Person Live Online Videos Webinars ## Support The following support services are available for Housecall Pro: Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ## Housecall Pro Benefits and Insights Why use Housecall Pro? ### Key differentiators & advantages of Housecall Pro * **A Full-Featured Product:** Run and streamline all aspects of a field service business with an ‘all-in-one’ product. * **Better Serves Customers:** Handle a myriad of field and back-office tasks, boosting customer satisfaction and securing the user’s revenue stream in an easy and cost-effective manner. * **Replaces Cumbersome Back-Office Tasks:** Manage cumbersome and repetitive back-office tasks such as billing, scheduling and bookkeeping at one place, reducing the need for archaic technologies like spreadsheets or pen and paper. ### Industry Expertise Housecall Pro serves the field service industry primarily and is one of the top products in HVAC, plumbing, carpet cleaning, electrical, home cleaning and more. ## Housecall Pro Reviews Based on our most recent analysis, Housecall Pro reviews indicate a 'excellent' User Satisfaction Rating of 94% based on 5185 user reviews from 5 recognized software review sites. ![User satisfaction level icon: excellent]() 5185 reviews 94% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of Housecall Pro reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros * **User Friendly:** 100% of the users who mention ease of use recommend the software for its user-friendliness. * **Customer and Tech Support:** Nearly 82% of the users who talk about customer and tech support laud their promptness and friendly demeanor. * **QuickBooks Integration:** Seamless QuickBooks integration makes finance and accounting operations easy to manage, as noted by about 77% of the users who refer to integrations. * **Scheduling and Dispatching:** The ease of scheduling and dispatching streamlines logistics and service delivery for almost 90% of the users who mention the feature. * **Customer Communications:** More than 96% of users who talk about customer communications concur that prompt communication and regular updates improve customer satisfaction. * **Implementation, Onboarding and Training:** Nearly 82% of the users who mention implementation, onboarding and training were pleased with its migration assistance and user adaptation level. #### Cons * **Customization:** About 80% of the users who mention a lack customized workflows and processes wish those features would be added. * **Glitches:** 100% of the users who refer to glitches note that the software has occasional glitches and data lags, resulting in delays and redundancy. * **Reporting:** Limited reporting capabilities and lack of customized reports are noted by about 57% of the users who mention the feature. #### Researcher's Summary: Housecall Pro is a user-friendly solution for field service businesses to manage scheduling, dispatching and customer communications. Its seamless integration with QuickBooks also assists with finance and accounting operations, making it a well-rounded product. Similarly, its prompt customer and technical support, as well as implementation and onboarding support, are lauded by users. However, its lack of customization, limited reporting functionality and occasional data lags and glitches need more work. ## Key Features * **Android and iOS:** Equip technicians with mobile apps that have cross-platform compatibility across iPhone and Android devices. * **Low Processing Rates:** Process payments quickly and efficiently and pay comparatively small processing fees. The average processing fee ranges from 1.5% to 3.5% in other industries. * **Message Customers:** Allow field technicians to send “on my way” messages, pull up customer histories, book and pay via text, with a built-in mobile communications system. * **Fast Customer Onboarding:** Get assistance in onboarding new customers, managing accounts, handling payment, scheduling, emailing and marketing while saving up to 15 hours per week. * **Book Directly Online:** Enable customers to book appointments online from the business website, Facebook page, Google page and more. * **Website Builder:** Get a free, custom website that is deeply integrated with the software. * **Advanced Payment Features:** Streamline money management with advanced features such as instant pay, money management, QuickBooks integrations, billing, expense cards and more. ## Limitations Some of the product limitations include: * Operations management functionality is not available for tasks such as planned maintenance, preventive maintenance, reverse logistics, depot repair or warranty and claims * Doesn’t support inventory management functionality, such as inventory tracking and demand planning * Limited technician management capabilities related to knowledge management, tracking field worker’s productivity and field parts sourcing * Doesn’t send automatic text reminders to customers regarding the next scheduled appointment * Doesn’t support setting up recurring appointments on a mobile app * The app doesn’t support features such as separate terms for estimates and invoices, the ability to label an estimate as a proposal/contract, set customer billing terms and due dates, etc. ## Suite Support Support options from Housecall Pro are limited to just the help and resource center, which offers self-guided resources and guides. _mail\_outline_Email: Customers cannot email support at this time. _phone_Phone: Users can call 877-944-9010 to receive support via phone. Hours and windows for support are unknown at this time. _school_Training: Training is provided via the self-guided resource center, which contains guides and videos on troubleshooting and software setup. _local\_offer_Tickets: Support tickets are not available at this time. ## Cost of Ownership | License/Subscription Cost | Based on recurring subscription fee model – costs vary depending on the version/module selected, numbers of users and the monthly or annual billing option chosen One-time setup fees/activation fees are charged, irrespective of the version/module selected Includes the upfront cost of customization and integration, along with ongoing support for upgrades | | ------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | Maintenance Cost | Included in the subscription cost | | Installation/Implementation Cost | Included in the subscription cost | | Customization Cost | Varies depending on the functional requirements such as configurable dashboards, type of data elements required for tracking, complexity of workflows, forms to collect additional data, UI changes, dashboard and operational reporting needs, etc | | Data Migration Cost/Change Management/Upfront Switching Cost | Dependent on your current software, amount of data to be migrated, availability of migration tools, complexity of data and gaps between the existing system and the new system. Migrating the data from excel spreadsheets might shoot up both the time and cost | | Recurring/Renewal Costs | The recurring cost is high, as customers need to pay for the monthly subscription fee along with premium support services (if required) | ![Banner of Pricing guide for Housecall Pro]() ## Pricing & Cost Details Includes Price/User and Minimum Commitment Terms for Housecall Pro See Housecall Pro Pricing Details ## Compare Field Service Management Software These are the top products most often compared. Generating Scorecard... Compare to Housecall Pro You can choose 4 products to compare [ IFS Field Service Management ](https://www.selecthub.com/p/field-service-software/ifs-field-service-management/) [ Oracle Field Service ](https://www.selecthub.com/p/field-service-software/oracle-field-service/) [ Salesforce Field Service ](https://www.selecthub.com/p/field-service-software/salesforce-field-service/) [ ServiceMax ](https://www.selecthub.com/p/field-service-software/servicemax/) [ Dynamics 365 Field Service ](https://www.selecthub.com/p/field-service-software/dynamics-365-field-service/) [ ServiceTitan ](https://www.selecthub.com/p/field-service-software/servicetitan/) [ simPRO ](https://www.selecthub.com/p/field-service-software/simpro/) [ ServicePower ](https://www.selecthub.com/p/field-service-software/servicepower/) [ mHelpDesk ](https://www.selecthub.com/p/field-service-software/mhelpdesk/) [ Service Fusion ](https://www.selecthub.com/p/field-service-software/service-fusion/) Generating Scorecard... Compare to Housecall Pro ## Head-to-Head Comparison ![Housecall Pro Software Tool]() vs * [BlueFolder](https://www.selecthub.com/field-service-software/housecall-pro-vs-bluefolder/) * [BuildOps](https://www.selecthub.com/field-service-software/housecall-pro-vs-buildops/) * [CertainPath](https://www.selecthub.com/field-service-software/housecall-pro-vs-serviceline/) * [Customer Factor](https://www.selecthub.com/field-service-software/housecall-pro-vs-customer-factor/) * [Dataforma](https://www.selecthub.com/field-service-software/housecall-pro-vs-dataforma/) * [Dynamics 365 Field Service](https://www.selecthub.com/field-service-software/housecall-pro-vs-dynamics-365-field-service/) * [eci Bolt](https://www.selecthub.com/field-service-software/housecall-pro-vs-eci-bolt/) * [Fergus](https://www.selecthub.com/field-service-software/housecall-pro-vs-fergus/) * [Field Nation](https://www.selecthub.com/field-service-software/housecall-pro-vs-field-nation/) * [FieldAware](https://www.selecthub.com/field-service-software/housecall-pro-vs-fieldaware/) * [Fieldd](https://www.selecthub.com/field-service-software/housecall-pro-vs-fieldd/) * [FieldEdge](https://www.selecthub.com/field-service-software/housecall-pro-vs-fieldedge/) * [FieldPulse](https://www.selecthub.com/field-service-software/housecall-pro-vs-fieldpulse/) * [FieldRoutes](https://www.selecthub.com/field-service-software/housecall-pro-vs-fieldroutes/) * [Fluix](https://www.selecthub.com/field-service-software/housecall-pro-vs-fluix/) * [GoCanvas](https://www.selecthub.com/field-service-software/housecall-pro-vs-gocanvas/) * [GorillaDesk](https://www.selecthub.com/field-service-software/housecall-pro-vs-gorilladesk/) * [GoSpotCheck](https://www.selecthub.com/field-service-software/housecall-pro-vs-gospotcheck/) * [IFS Field Service Management](https://www.selecthub.com/field-service-software/housecall-pro-vs-ifs-field-service-management/) * [Intuit Field Service Management](https://www.selecthub.com/field-service-software/housecall-pro-vs-intuit-field-service-management/) * [iTrade](https://www.selecthub.com/field-service-software/housecall-pro-vs-itrade/) * [Jobber](https://www.selecthub.com/field-service-software/jobber-vs-housecall-pro/) * [jobi](https://www.selecthub.com/field-service-software/housecall-pro-vs-jobi/) * [Kickserv](https://www.selecthub.com/field-service-software/housecall-pro-vs-kickserv/) * [KloudGin](https://www.selecthub.com/field-service-software/housecall-pro-vs-kloudgin/) * [mHelpDesk](https://www.selecthub.com/field-service-software/housecall-pro-vs-mhelpdesk/) * [MobiWork](https://www.selecthub.com/field-service-software/housecall-pro-vs-mobiwork/) * [Oracle Field Service](https://www.selecthub.com/field-service-software/housecall-pro-vs-oracle-field-service/) * [RazorSync](https://www.selecthub.com/field-service-software/housecall-pro-vs-razorsync/) * [ReachOut Suite](https://www.selecthub.com/field-service-software/housecall-pro-vs-reachout-suite/) * [RealGreen](https://www.selecthub.com/field-service-software/housecall-pro-vs-realgreen/) * [Salesforce Field Service](https://www.selecthub.com/field-service-software/housecall-pro-vs-salesforce-field-service/) * [Sera](https://www.selecthub.com/field-service-software/housecall-pro-vs-sera/) * [Service Autopilot](https://www.selecthub.com/field-service-software/housecall-pro-vs-service-autopilot/) * [Service Fusion](https://www.selecthub.com/field-service-software/housecall-pro-vs-service-fusion/) * [ServiceBench](https://www.selecthub.com/field-service-software/housecall-pro-vs-servicebench/) * [ServiceBridge](https://www.selecthub.com/field-service-software/housecall-pro-vs-servicebridge/) * [ServiceM8](https://www.selecthub.com/field-service-software/housecall-pro-vs-servicem8/) * [ServiceMax](https://www.selecthub.com/field-service-software/housecall-pro-vs-servicemax/) * [ServicePower](https://www.selecthub.com/field-service-software/housecall-pro-vs-servicepower/) * [ServiceTitan](https://www.selecthub.com/field-service-software/housecall-pro-vs-servicetitan/) * [ServiceTrade](https://www.selecthub.com/field-service-software/housecall-pro-vs-servicetrade/) * [ServSuite](https://www.selecthub.com/field-service-software/housecall-pro-vs-servsuite/) * [simPRO](https://www.selecthub.com/field-service-software/housecall-pro-vs-simpro/) * [Smart Service](https://www.selecthub.com/field-service-software/housecall-pro-vs-smart-service/) * [Successware](https://www.selecthub.com/field-service-software/housecall-pro-vs-successware/) * [TrueContext](https://www.selecthub.com/field-service-software/housecall-pro-vs-truecontext/) * [Workiz](https://www.selecthub.com/field-service-software/housecall-pro-vs-workiz/) * [Zip Solutions](https://www.selecthub.com/field-service-software/housecall-pro-vs-zip-solutions/) * [Zuper](https://www.selecthub.com/field-service-software/housecall-pro-vs-zuper/) ## Awards SelectHub research analysts have evaluated Housecall Pro and concluded it earns best-in-class honors for Billing and Invoicing. Housecall Pro stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]() ![Billing and Invoicing Award]() ## Relevant Articles [ServiceTitan Competitors & Alternatives ](https://www.selecthub.com/field-service-management/service-titan-competitors/) ## Pricing for Field Service Management Software ![Banner of Pricing guide for Field Service Management Software]() ## Similar Products Here are the most similar products to Housecall Pro. [ ManageMart ](https://www.selecthub.com/p/field-service-software/managemart/) [ Kaze ](https://www.selecthub.com/p/field-service-software/kaze-so/) [ StreetSmart ](https://www.selecthub.com/p/field-service-software/streetsmart-software/) [ Optsy ](https://www.selecthub.com/p/field-service-software/optsy/) [ Orderry ](https://www.selecthub.com/p/field-service-software/orderry/) [ Comarch FSM ](https://www.selecthub.com/p/field-service-software/comarch-fsm/) [ Servgrow ](https://www.selecthub.com/p/field-service-software/servgrow/) [ SortScape ](https://www.selecthub.com/p/field-service-software/sortscape/) [ Dezide ](https://www.selecthub.com/p/field-service-software/dezide/) [ Workever ](https://www.selecthub.com/p/field-service-software/workever/) ## About the Contributors The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content. [ ](https://www.selecthub.com/author/shweta-joshi/) Written by [Shweta Joshi](https://www.selecthub.com/author/shweta-joshi/) Technical Content Writer Shweta Joshi is a Market Analyst at SelectHub. She writes content for Warehouse Management, Distribution and CRM. In her free time, she pursues her myriad interests in reading, writing, sketching, traveling, learning about new languages, cultures and cuisines, and occasionally playing the uke completely out of tune. [See Full Bio](https://www.selecthub.com/author/shweta-joshi/) [ ](https://www.selecthub.com/author/hunter-lowe/) Edited by [Hunter Lowe](https://www.selecthub.com/author/hunter-lowe/) Content Editor Hunter Lowe is a Content Editor, Writer and Market Analyst at SelectHub. His team covers categories that range from ERP and business intelligence to transportation and supply chain management. Hunter is an avid reader and Dungeons and Dragons addict who studied English and Creative Writing through college. In his free time, you'll likely find him devising new dungeons for his players to explore, checking out the latest video games, writing his next horror story or running around with his daughter. [See Full Bio](https://www.selecthub.com/author/hunter-lowe/) Your review has been submitted and should be visible within 24 hours. Review Title Pros Cons Overall feedback Your name Your job title Industry [Choose your main industry ](javascript:void%28%29) * [Accounting / CPA](javascript:void%28%29) * [Advertising](javascript:void%28%29) * [Aerospace & Defense](javascript:void%28%29) * [Agriculture](javascript:void%28%29) * [Apparel](javascript:void%28%29) * [Architecture](javascript:void%28%29) * [Auto Dealership](javascript:void%28%29) * [Automotive](javascript:void%28%29) * [Banking & Financial Services](javascript:void%28%29) * [Banking & Mortgage](javascript:void%28%29) * [Chemicals](javascript:void%28%29) * [Construction & Engineering](javascript:void%28%29) * [Construction / Contracting](javascript:void%28%29) * [Consulting](javascript:void%28%29) * [Consumer Products](javascript:void%28%29) * [Distribution](javascript:void%28%29) * [E-commerce](javascript:void%28%29) * [Education](javascript:void%28%29) * [Electronics](javascript:void%28%29) * [Energy & Utilities](javascript:void%28%29) * [Federal Government](javascript:void%28%29) * [Field Maintenance](javascript:void%28%29) * [Food & Beverage](javascript:void%28%29) * [Healthcare / Social Services](javascript:void%28%29) * [Hospitality / Gaming / Travel](javascript:void%28%29) * [Human Resources](javascript:void%28%29) * [Industrial Machinery](javascript:void%28%29) * [Information Technology & High Tech](javascript:void%28%29) * [Insurance](javascript:void%28%29) * [Legal](javascript:void%28%29) * [Maintenance / Field Service](javascript:void%28%29) * [Manufacturing](javascript:void%28%29) * [Marketing Services](javascript:void%28%29) * [Media & Communications / Entertainment](javascript:void%28%29) * [Mill Products](javascript:void%28%29) * [Mining / Metals](javascript:void%28%29) * [Mortgage](javascript:void%28%29) * [Non-Profit](javascript:void%28%29) * [Not Available](javascript:void%28%29) * [Oil & Gas](javascript:void%28%29) * [Other](javascript:void%28%29) * [Other Services](javascript:void%28%29) * [Payroll Provider](javascript:void%28%29) * [Pharmaceuticals](javascript:void%28%29) * [Professional Employer Organization](javascript:void%28%29) * [Professional Services](javascript:void%28%29) * [Property Management](javascript:void%28%29) * [Public Sector](javascript:void%28%29) * [Real Estate](javascript:void%28%29) * [Recruiting Agency](javascript:void%28%29) * [Religious Institutions](javascript:void%28%29) * [Retail](javascript:void%28%29) * [Sales & Marketing](javascript:void%28%29) * [Semiconductors](javascript:void%28%29) * [Software / IT](javascript:void%28%29) * [Sports and Recreation](javascript:void%28%29) * [Staffing Agency](javascript:void%28%29) * [State & Local Government](javascript:void%28%29) * [Telecommunications](javascript:void%28%29) * [Third-Party Administrator](javascript:void%28%29) * [Transportation & Logistics](javascript:void%28%29) * [Wholesale Distribution](javascript:void%28%29) Company Size [Choose your company size ](javascript:void%28%29) * [1 employee](javascript:void%28%29) * [2 to 9 employees](javascript:void%28%29) * [10 - 19 employees](javascript:void%28%29) * [20 - 49 employees](javascript:void%28%29) * [50 - 99 employees](javascript:void%28%29) * [100 - 499 employee](javascript:void%28%29) * [500 - 999 employees](javascript:void%28%29) * [1,000 - 2,499 employees](javascript:void%28%29) * [2,500 - 4,999 employees](javascript:void%28%29) * [5,000 - 9,999 employees](javascript:void%28%29) * [10,000 - 24,999 employees](javascript:void%28%29) * [25,000 - 49,999 employees](javascript:void%28%29) * [50,000 + employees](javascript:void%28%29) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Field Service Management", "item": "https://www.selecthub.com/category/field-service-management/" }, { "@type": "ListItem", "position": 3, "name": "Field Service Management Software", "item": "https://www.selecthub.com/c/field-service-software/" }, { "@type": "ListItem", "position": 4, "name": "Housecall Pro" } ] } { "@context": "http://schema.org", "@type": "SoftwareApplication", "name": "Housecall Pro", "description": "Housecall Pro, sometimes referred to as HCP, is a service industry and fieldwork software solution that exists both as a cloud and mobile application. 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