[Home](https://www.selecthub.com/) \> [Facilities Management](https://www.selecthub.com/category/facility-management/) \> [Facility Management Software](https://www.selecthub.com/c/facility-management-software/) \> Accruent Categories: * [Facility Management Software](https://www.selecthub.com/c/facility-management-software/) * [EAM Software](https://www.selecthub.com/c/eam-software/) * [IWMS Software](https://www.selecthub.com/c/iwms-software/) * [Space Management Software](https://www.selecthub.com/c/space-management-software/) * [...](#) ## What Is Accruent? **Industry Specialties:** Serves corporate real estate, educational campuses, healthcare, retail and the public sector. Accruent helps facility managers maintain, organize, optimize and manage their facilities. It can maintain assets, improve organizational efficiency and streamline workflows for optimal performance from all departments. It comes in tailored versions for its industry specialties such as vx Maintain for retail, 360 Facility for real estate, Connectiv for healthcare and FAMIS for education and the private sector. PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=Facility+Management+Software&product%5Fname=Accruent&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ffacility-management-software%2Faccruent%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F29530de21430b7540ec3f65135f7323c-142cbbfceb28dc4bcdd689b224594b7f%2Fresources%2Fnormal%2Flogo.png%3F1693316561) [Contributors](#view-contributors) ![Bergen Adair]() Written by Bergen Adair Technical Content Writer [Read Bio ](https://www.selecthub.com/author/bergen/) ![Hunter Lowe]() Edited by Hunter Lowe Content Editor [Read Bio ](https://www.selecthub.com/author/hunter-lowe/) User Sentiment i ![User satisfaction level icon: excellent]() Based on 24 reviews: Add your rating: ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() Product Screenshots and Videos ## #6 Accruent is ranked #6 in the Facility Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report. [Get the Report Now ](https://pmo.selecthub.com/request-custom-scorecard?category%5Fslug=facility-management-software&product%5Fslug=accruent&page%5Ftype=product&slug=accruent&product%5Fname=Accruent&category=Facility+Management+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ffacility-management-software%2Faccruent%2F) ## Accruent Pricing Based on our most recent analysis, Accruent pricing starts at $499 (Monthly). [Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=Facility+Management+Software&product%5Fname=Accruent&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ffacility-management-software%2Faccruent%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F29530de21430b7540ec3f65135f7323c-142cbbfceb28dc4bcdd689b224594b7f%2Fresources%2Fnormal%2Flogo.png%3F1693316561&price=3) Price $ $ $ $ $ i Starting From $499 Pricing Model Monthly Free Trial Yes - [Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Accruent&category=Facility+Management+Software&product%5Flogo=https://cdn.selecthub.com/products/29530de21430b7540ec3f65135f7323c-142cbbfceb28dc4bcdd689b224594b7f/resources/normal/logo.png?1693316561) ## Training Resources Accruent is supported with the following types of training: Documentation In Person Live Online Videos Webinars ## Support The following support services are available for Accruent: Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ## Accruent Benefits and Insights Why use Accruent? ### Key differentiators & advantages of Accruent * Assess Facility Conditions: Helps facility managers prioritize facility maintenance and building repairs. This includes automated work orders. * Manage Contacts Securely: Contract management features track vendor activities, communications, orders, procurement and more. * Centralize Data: Tenants can submit, view and review work requests in the same system technicians use to address them. All data is accessible on mobile devices through the app, providing collaboration and convenience. * Increase Efficiency: A variety of optimization and management features combine to improve organizational efficiency. Utility management tracks usage so managers can better understand their facility’s consumption. Automated workflows reduce manual data entry and enhance productivity in multiple departments. * Save Money: Leveraging technology to improve efficiency and optimize processes saves businesses money by cutting the fat from workflows. It also keeps facilities in top shape for as long as possible, improving ROI. Additionally, users can manage vendor contracts to hold partners accountable and verify billing accuracy. * Mitigate Risk: Preventive maintenance plans and timely repair schedules keep facilities up to code and in compliance with regulations. ### Industry Expertise Accruent specializes in education, corporate real estate, healthcare, the public sector and retail. ## Accruent Reviews Based on our most recent analysis, Accruent reviews indicate a 'excellent' User Satisfaction Rating of 91% based on 24 user reviews from 2 recognized software review sites. ![User satisfaction level icon: excellent]() 24 reviews 91% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of Accruent reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros * **Intuitive Interface:** Accruent's user-friendly design simplifies navigation, making it easy to manage facilities, track work orders, and access data. * **Comprehensive Functionality:** Its robust feature set covers various FM needs, including space planning, maintenance management, and energy tracking, providing a centralized platform for facility operations. * **Customizable Reporting:** Users appreciate the ability to generate tailored reports based on specific criteria, enabling data analysis and informed decision-making. * **Seamless Integration:** Accruent integrates with other business systems, such as ERP and CAD, streamlining data flow and improving operational efficiency. * **Mobile Accessibility:** Its mobile app allows facility managers to access data, manage work orders, and monitor operations remotely, enhancing flexibility and productivity. #### Cons * **Clunky Interface:** Many users find the interface to be outdated, unintuitive, and difficult to navigate, which can slow down daily tasks and reduce efficiency. * **Limited Reporting Capabilities:** The reporting features are often cited as being inadequate, with users struggling to extract the data they need in a timely and actionable format. * **Integration Issues:** Integrating Accruent with other software systems can be challenging, leading to data silos and communication breakdowns between different departments. * **Poor Customer Support:** Users have reported experiencing long wait times for support, unhelpful responses, and a lack of technical expertise from the support team. * **Costly and Inflexible:** Accruent is perceived as being expensive compared to other options, and its licensing and pricing structure can be inflexible, making it difficult for organizations to scale or adjust their usage as needed. #### Researcher's Summary: Accruent's Facility Management Software has received mixed reviews in the past year. While some users praise its robust capabilities and ease of use, others find it lacking in certain key areas. A common complaint is the software's steep learning curve, which can be a significant obstacle for new users. Additionally, some users have reported issues with data accuracy and integration with other systems. Despite these weaknesses, Accruent's Facility Management Software remains a popular choice for many organizations due to its strengths. Users appreciate its comprehensive suite of features, which includes everything from asset management to work order tracking. The software is also highly customizable, allowing users to tailor it to their specific needs. Another key strength is Accruent's strong customer support, which is available 24/7. Compared to similar products, Accruent's Facility Management Software stands out for its comprehensive feature set and ease of use. However, it is important to note that the software is not without its drawbacks. The steep learning curve and potential data accuracy issues should be considered before making a purchase decision. Overall, Accruent's Facility Management Software is a solid choice for organizations that are looking for a comprehensive and customizable solution. It is particularly well-suited for large organizations with complex facility management needs. ## Key Features * Real-Time Reporting: Identifies and sorts facility issues according to user-specified factors such as region, type and responsibility to facilitate speedy corrective action. * Comprehensive Dashboard: Generate reports and access data from a single comprehensive screen that consolidates information in an easy-to-use format. * Key Control: Managers can regulate employee access to facility locations with a single source key. * Maintenance Management: Automates the work order process, monitors maintenance activities, tracks work order completion, assigns labor and helps managers optimize facility maintenance. * Space Planning: Reserve spaces, update information and track space usage to keep everyone using a space up-to-date on its availability. * Integrations: Integrates smoothly with third-party applications for convenience and a seamless workflow. ## Suite Support _mail\_outline_Email: Users cannot email support directly and must access their account to submit a case. _phone_Phone: Users do not call support directly and should log into their account to open a ticket. _school_Training: Accruent Professional Services offers training programs on an assortment of subjects, including product processes, implementation, systems orientation, administrative training, end-user interface, and more. There is also a portal of eLearning material available to registered users for self-guided training. _local\_offer_Tickets: To submit a case, users should log in to their product-specific account and open a ticket. Users can submit or review cases, suggest product enhancements, vote on changes and interact with a user community. ![Banner of Pricing guide for Accruent]() ## Pricing & Cost Details See the Price/User for the top facility management software… plus the most important considerations and questions to ask when shopping. See Pricing Details ## Head-to-Head Comparison ![Accruent Software Tool]() vs * [24/7 Software](https://www.selecthub.com/facility-management-software/accruent-vs-24-7-software/) * [AerieHub](https://www.selecthub.com/facility-management-software/accruent-vs-aeriehub/) * [AkitaBox](https://www.selecthub.com/facility-management-software/accruent-vs-akitabox/) * [Atrius](https://www.selecthub.com/facility-management-software/accruent-vs-atrius/) * [Axxerion](https://www.selecthub.com/facility-management-software/accruent-vs-axxerion/) * [Clockworks Analytics](https://www.selecthub.com/facility-management-software/accruent-vs-clockworks-analytics/) * [Corrigo](https://www.selecthub.com/facility-management-software/corrigo-vs-accruent/) * [Crowd Comfort](https://www.selecthub.com/facility-management-software/accruent-vs-crowd-comfort/) * [Cupix](https://www.selecthub.com/facility-management-software/accruent-vs-cupix/) * [Domitos](https://www.selecthub.com/facility-management-software/accruent-vs-domitos/) * [Drawbase](https://www.selecthub.com/facility-management-software/accruent-vs-drawbase/) * [Ecotrak](https://www.selecthub.com/facility-management-software/accruent-vs-ecotrak/) * [eFACiLiTY](https://www.selecthub.com/facility-management-software/accruent-vs-efacility/) * [eSPACE](https://www.selecthub.com/facility-management-software/espace-vs-accruent/) * [EZFacility](https://www.selecthub.com/facility-management-software/accruent-vs-ezfacility/) * [Facilio](https://www.selecthub.com/facility-management-software/accruent-vs-facilio/) * [Facilitron](https://www.selecthub.com/facility-management-software/accruent-vs-facilitron/) * [FacilityONE](https://www.selecthub.com/facility-management-software/accruent-vs-facilityone/) * [FAMIS 360](https://www.selecthub.com/facility-management-software/accruent-vs-famis-360/) * [fmPilot](https://www.selecthub.com/facility-management-software/accruent-vs-fmpilot/) * [FMX](https://www.selecthub.com/facility-management-software/accruent-vs-fmx/) * [iSite CAFM](https://www.selecthub.com/facility-management-software/accruent-vs-isite-cafm/) * [Landport](https://www.selecthub.com/facility-management-software/accruent-vs-landport/) * [MarginPoint](https://www.selecthub.com/facility-management-software/accruent-vs-marginpoint/) * [Metasys](https://www.selecthub.com/facility-management-software/accruent-vs-metasys/) * [MRI Angus](https://www.selecthub.com/facility-management-software/accruent-vs-mri-angus/) * [MRI NETfacilities](https://www.selecthub.com/facility-management-software/accruent-vs-netfacilities/) * [MYBOS](https://www.selecthub.com/facility-management-software/accruent-vs-mybos/) * [OfficeTrax](https://www.selecthub.com/facility-management-software/accruent-vs-officetrax/) * [openMAINT](https://www.selecthub.com/facility-management-software/accruent-vs-openmaint/) * [Primavera Unifier](https://www.selecthub.com/facility-management-software/accruent-vs-primavera-unifier/) * [Property Meld](https://www.selecthub.com/facility-management-software/property-meld-vs-accruent/) * [ServiceChannel](https://www.selecthub.com/facility-management-software/accruent-vs-servicechannel/) * [Storable Edge](https://www.selecthub.com/facility-management-software/accruent-vs-storable-edge/) * [Switch Automation](https://www.selecthub.com/facility-management-software/accruent-vs-switch-automation/) * [TheWorxHub](https://www.selecthub.com/facility-management-software/accruent-vs-theworxhub/) * [Urbanise](https://www.selecthub.com/facility-management-software/accruent-vs-urbanise-facilities/) ## Awards Accruent stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]() ## Pricing for Facility Management Software ![Banner of Pricing guide for Facility Management Software]() ## Similar Products Here are the most similar products to Accruent. [ eBase Software ](https://www.selecthub.com/p/facility-management-software/ebase-software/) [ Tutenlabs ](https://www.selecthub.com/p/facility-management-software/tutenlabs/) [ RefineRE ](https://www.selecthub.com/p/facility-management-software/refinere/) [ AerieHub ](https://www.selecthub.com/p/facility-management-software/aeriehub/) [ Drawbase ](https://www.selecthub.com/p/facility-management-software/drawbase/) [ iSite CAFM ](https://www.selecthub.com/p/facility-management-software/isite-cafm/) [ One Spot ](https://www.selecthub.com/p/facility-management-software/one-spot-facility-management/) [ AthleteTrax ](https://www.selecthub.com/p/facility-management-software/athletetrax/) [ FacilityOS ](https://www.selecthub.com/p/facility-management-software/facilityos/) [ NetVendor Maintenance ](https://www.selecthub.com/p/facility-management-software/netvendor-maintenance/) ## About the Contributors The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content. [ ](https://www.selecthub.com/author/bergen/) Written by [Bergen Adair](https://www.selecthub.com/author/bergen/) Technical Content Writer Bergen Adair is a Market Analyst at SelectHub who writes content on CMMS, EAM, facility management and business analytics. She has had a love of the written word since she started reading voraciously at three years old, and studied creative writing at Colorado State University and Swansea University. In her free time she's usually reading (or napping) in a hammock, hiking with her dog, or listening to horror and true crime podcasts. [See Full Bio](https://www.selecthub.com/author/bergen/) [ ](https://www.selecthub.com/author/hunter-lowe/) Edited by [Hunter Lowe](https://www.selecthub.com/author/hunter-lowe/) Content Editor Hunter Lowe is a Content Editor, Writer and Market Analyst at SelectHub. His team covers categories that range from ERP and business intelligence to transportation and supply chain management. Hunter is an avid reader and Dungeons and Dragons addict who studied English and Creative Writing through college. In his free time, you'll likely find him devising new dungeons for his players to explore, checking out the latest video games, writing his next horror story or running around with his daughter. [See Full Bio](https://www.selecthub.com/author/hunter-lowe/) Your review has been submitted and should be visible within 24 hours. Review Title Pros Cons Overall feedback Your name Your job title Industry [Choose your main industry ](javascript:void%28%29) * [Accounting / CPA](javascript:void%28%29) * [Advertising](javascript:void%28%29) * [Aerospace & Defense](javascript:void%28%29) * [Agriculture](javascript:void%28%29) * [Apparel](javascript:void%28%29) * [Architecture](javascript:void%28%29) * [Auto Dealership](javascript:void%28%29) * [Automotive](javascript:void%28%29) * [Banking & Financial Services](javascript:void%28%29) * [Banking & Mortgage](javascript:void%28%29) * [Chemicals](javascript:void%28%29) * [Construction & Engineering](javascript:void%28%29) * [Construction / Contracting](javascript:void%28%29) * [Consulting](javascript:void%28%29) * [Consumer Products](javascript:void%28%29) * [Distribution](javascript:void%28%29) * [E-commerce](javascript:void%28%29) * [Education](javascript:void%28%29) * [Electronics](javascript:void%28%29) * [Energy & Utilities](javascript:void%28%29) * [Federal Government](javascript:void%28%29) * [Field Maintenance](javascript:void%28%29) * [Food & Beverage](javascript:void%28%29) * [Healthcare / Social Services](javascript:void%28%29) * [Hospitality / Gaming / Travel](javascript:void%28%29) * [Human Resources](javascript:void%28%29) * [Industrial Machinery](javascript:void%28%29) * [Information Technology & High Tech](javascript:void%28%29) * [Insurance](javascript:void%28%29) * [Legal](javascript:void%28%29) * [Maintenance / Field Service](javascript:void%28%29) * [Manufacturing](javascript:void%28%29) * [Marketing Services](javascript:void%28%29) * [Media & Communications / Entertainment](javascript:void%28%29) * [Mill Products](javascript:void%28%29) * [Mining / Metals](javascript:void%28%29) * [Mortgage](javascript:void%28%29) * [Non-Profit](javascript:void%28%29) * [Not Available](javascript:void%28%29) * [Oil & Gas](javascript:void%28%29) * [Other](javascript:void%28%29) * [Other Services](javascript:void%28%29) * [Payroll Provider](javascript:void%28%29) * [Pharmaceuticals](javascript:void%28%29) * [Professional Employer Organization](javascript:void%28%29) * [Professional Services](javascript:void%28%29) * [Property Management](javascript:void%28%29) * [Public Sector](javascript:void%28%29) * [Real Estate](javascript:void%28%29) * [Recruiting Agency](javascript:void%28%29) * [Religious Institutions](javascript:void%28%29) * [Retail](javascript:void%28%29) * [Sales & Marketing](javascript:void%28%29) * [Semiconductors](javascript:void%28%29) * [Software / IT](javascript:void%28%29) * [Sports and Recreation](javascript:void%28%29) * [Staffing Agency](javascript:void%28%29) * [State & Local Government](javascript:void%28%29) * [Telecommunications](javascript:void%28%29) * [Third-Party Administrator](javascript:void%28%29) * [Transportation & Logistics](javascript:void%28%29) * [Wholesale Distribution](javascript:void%28%29) Company Size [Choose your company size ](javascript:void%28%29) * [1 employee](javascript:void%28%29) * [2 to 9 employees](javascript:void%28%29) * [10 - 19 employees](javascript:void%28%29) * [20 - 49 employees](javascript:void%28%29) * [50 - 99 employees](javascript:void%28%29) * [100 - 499 employee](javascript:void%28%29) * [500 - 999 employees](javascript:void%28%29) * [1,000 - 2,499 employees](javascript:void%28%29) * [2,500 - 4,999 employees](javascript:void%28%29) * [5,000 - 9,999 employees](javascript:void%28%29) * [10,000 - 24,999 employees](javascript:void%28%29) * [25,000 - 49,999 employees](javascript:void%28%29) * [50,000 + employees](javascript:void%28%29) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Facilities Management", "item": "https://www.selecthub.com/category/facility-management/" }, { "@type": "ListItem", "position": 3, "name": "Facility Management Software", "item": "https://www.selecthub.com/c/facility-management-software/" }, { "@type": "ListItem", "position": 4, "name": "Accruent" } ] } { "@context": "http://schema.org", "@type": "SoftwareApplication", "name": "Accruent", "description": "Accruent helps facility managers maintain, organize, optimize and manage their facilities. It can maintain assets, improve organizational efficiency and streamline workflows for optimal performance from all departments. It comes in tailored versions for its industry specialties such as vx Maintain for retail, 360 Facility for real estate, Connectiv for healthcare and FAMIS for education and the private sector.", "review": { "@type": "Review", "author": { "@type": "Person", "name": "Bergen Adair", "reviewBody": "Accruent's Facility Management Software has received mixed reviews in the past year. While some users praise its robust capabilities and ease of use, others find it lacking in certain key areas. A common complaint is the software's steep learning curve, which can be a significant obstacle for new users. Additionally, some users have reported issues with data accuracy and integration with other systems. Despite these weaknesses, Accruent's Facility Management Software remains a popular choice for many organizations due to its strengths. Users appreciate its comprehensive suite of features, which includes everything from asset management to work order tracking. The software is also highly customizable, allowing users to tailor it to their specific needs. Another key strength is Accruent's strong customer support, which is available 24/7. Compared to similar products, Accruent's Facility Management Software stands out for its comprehensive feature set and ease of use. However, it is important to note that the software is not without its drawbacks. The steep learning curve and potential data accuracy issues should be considered before making a purchase decision. Overall, Accruent's Facility Management Software is a solid choice for organizations that are looking for a comprehensive and customizable solution. It is particularly well-suited for large organizations with complex facility management needs." } }, "image": "https://cdn.selecthub.com/products/29530de21430b7540ec3f65135f7323c-142cbbfceb28dc4bcdd689b224594b7f/resources/normal/logo.png?1693316561", "aggregateRating": { "@type": "AggregateRating", "ratingValue": "91", "bestRating": "100", "worstRating": "1", "ratingCount": "24" }, "offers": { "@type": "Offer", "priceSpecification": { "@type": "priceSpecification", "price": "499", "priceCurrency": "USD" } }, "positiveNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Intuitive Interface: Accruent's user-friendly design simplifies navigation, making it easy to manage facilities, track work orders, and access data." }, { "@type": "ListItem", "position": 2, "name": "Comprehensive Functionality: Its robust feature set covers various FM needs, including space planning, maintenance management, and energy tracking, providing a centralized platform for facility operations." }, { "@type": "ListItem", "position": 3, "name": "Customizable Reporting: Users appreciate the ability to generate tailored reports based on specific criteria, enabling data analysis and informed decision-making." } ] }, "negativeNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Clunky Interface: Many users find the interface to be outdated, unintuitive, and difficult to navigate, which can slow down daily tasks and reduce efficiency." }, { "@type": "ListItem", "position": 2, "name": "Limited Reporting Capabilities: The reporting features are often cited as being inadequate, with users struggling to extract the data they need in a timely and actionable format." }, { "@type": "ListItem", "position": 3, "name": "Integration Issues: Integrating Accruent with other software systems can be challenging, leading to data silos and communication breakdowns between different departments." } ] }, "applicationCategory": "Facility Management Software" } ```