[Home](https://www.selecthub.com/) \> [ERP](https://www.selecthub.com/category/enterprise-resource-planning/) \> [ERP Software](https://www.selecthub.com/c/erp-software/) \> Dynamics 365 Business Central Categories: * [ERP Software](https://www.selecthub.com/c/erp-software/) * [Business Management Software](https://www.selecthub.com/c/business-management-software/) * [Discrete Manufacturing Software](https://www.selecthub.com/c/discrete-manufacturing-software/) * [Distribution Software](https://www.selecthub.com/c/distribution-software/) * [Food and Beverage Software](https://www.selecthub.com/c/food-and-beverage-software/) * [Manufacturing Inventory Software](https://www.selecthub.com/c/manufacturing-inventory-software/) * [Manufacturing Software](https://www.selecthub.com/c/manufacturing-software/) * [Process Manufacturing Software](https://www.selecthub.com/c/process-manufacturing-software/) * [...](#) ## What Is Dynamics 365 Business Central? **Industry Specialties:** Wholesale and Distribution, Manufacturing, eCommerce, Transportation, Healthcare Dynamics 365 Business Central is a cloud ERP built for small and mid-sized businesses, especially those already using Microsoft 365 tools like [Outlook](https://www.selecthub.com/p/email-management-software/outlook/), [Teams](https://www.selecthub.com/p/video-conferencing-software/microsoft-teams/) and Excel. Core functionalities include finance, inventory control, project management, distribution and manufacturing tools. Its built-in AI tool (Copilot AI) allows you to ask questions in plain language to get quick insights or to trigger actions like creating records or updating data. Users like that the system is scalable and reliable once learned, but note issues like limited reporting, developer-dependent customization and weaker integrations with non-Microsoft products. Current pricing starts at $70 per user per month for Essentials, $100 for Premium and $8 for Team Members, with extra costs if you need implementation support or industry-specific extensions. | **Pros** User-friendly interface Seamless integrations Flexible customization Robust financial management Strong reporting capabilities | **Cons** Limited industry-specific features Potential customization complexity Scalability concerns for large enterprises Reliance on third-party add-ons Potentially high ownership costs | | --------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | **Our Research Process for Dynamics 365 Business Central** I started by combing through discussions on Reddit and feedback posted on software review sites. This helped me see how the system compares with alternatives like [NetSuite](https://www.selecthub.com/p/erp-software/netsuite/), [Epicor Kinetic](https://www.selecthub.com/p/manufacturing-software/epicor-kinetic/) and [IFS Cloud](https://www.selecthub.com/p/erp-software/ifs-cloud/). I also dug into Microsoft’s official resources, like the vendor website and published case studies, to understand how different industries are using the platform. Finally, I watched YouTube demos and product walk-throughs to get a better feel for the interface. PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=ERP+Software&product%5Fname=Dynamics%2B365%2BBusiness%2BCentral&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ferp-software%2Fdynamics-365-business-central%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fd77f00766fd3be3f2189c843a6af3fb2-8053ede33889e1076d2c6f8b362245b2%2Fresources%2Fnormal%2Flogo.png%3F1757520858) [Contributors](#view-contributors) ![Riya Jamble]() Written by Riya Jamble Technical Content Writer [Read Bio ](https://www.selecthub.com/author/riya-jamble/) ![Zachary Totah]() Edited by Zachary Totah Content Editor [Read Bio ](https://www.selecthub.com/author/zachary-totah/) User Sentiment i ![User satisfaction level icon: great]() Based on 1424 reviews: Add your rating: ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() Product Screenshots and Videos ## #13 Dynamics 365 Business Central is ranked #13 in the ERP Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report. [Get the Report Now ](https://pmo.selecthub.com/compare-erp-pd-vers?category%5Fslug=erp-software&product%5Fslug=dynamics-365-business-central&page%5Ftype=product&slug=dynamics-365-business-central&product%5Fname=Dynamics+365+Business+Central&category=ERP+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ferp-software%2Fdynamics-365-business-central%2F) ## Dynamics 365 Business Central Pricing Based on our most recent analysis, Dynamics 365 Business Central pricing starts at $70 (Per User, Monthly). [Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=ERP+Software&product%5Fname=Dynamics%2B365%2BBusiness%2BCentral&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Ferp-software%2Fdynamics-365-business-central%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fd77f00766fd3be3f2189c843a6af3fb2-8053ede33889e1076d2c6f8b362245b2%2Fresources%2Fnormal%2Flogo.png%3F1757520858&price=2) Price $ $ $ $ $ i Starting From $70 Pricing Model Per User, Monthly Free Trial Yes ([Request for Free](https://pmo.selecthub.com/free-trial/?product%5Fname=Dynamics+365+Business+Central&category=ERP+Software&product%5Flogo=https://cdn.selecthub.com/products/d77f00766fd3be3f2189c843a6af3fb2-8053ede33889e1076d2c6f8b362245b2/resources/normal/logo.png?1757520858)) ## Training Resources Dynamics 365 Business Central is supported with the following types of training: Documentation In Person Live Online Videos Webinars ## Support The following support services are available for Dynamics 365 Business Central: Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ## Product Information and Resellers Product Information Reseller - ArcherPoint ## Dynamics 365 Business Central Benefits and Insights Why use Dynamics 365 Business Central? ### Key differentiators & advantages of Dynamics 365 Business Central * **Connected Microsoft Ecosystem:** Business Central connects directly with Outlook, Excel and Teams, so your team can work without switching between systems. For example, if a customer emails you about a past-due invoice, their balance and payment history show up right beside their message in Outlook, letting you respond on the spot. * **AI-Powered Assistance:** Instead of clicking through menus, you can just ask Copilot things like “show me overdue invoices for this customer” or “explain what this field means.” It finds the right records, opens them for you and can walk you through tasks step by step. * **Remote Access:** Stay on top of your business from your mobile device — track KPIs, send quotes or invoices to customers, and even attach photos (like receipts, deliveries or product images) on the go. ### Industry Expertise Dynamics 365 Business Central caters to wholesale and distribution, manufacturing, ecommerce, transportation and healthcare industries. ## Dynamics 365 Business Central Reviews Based on our most recent analysis, Dynamics 365 Business Central reviews indicate a 'great' User Satisfaction Rating of 81% based on 1424 user reviews from 4 recognized software review sites. ![User satisfaction level icon: great]() 1424 reviews 81% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of Dynamics 365 Business Central reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros * **Core ERP Functionality:** Users appreciated that the system covers core needs like finance, inventory, supply chain, sales, purchasing and even project management in one platform, reducing the need for multiple systems. * **Accessible and Scalable:** Reviewers liked being able to access the system anywhere and scale it as their business grows, without the overhead of maintaining servers. * **Reliable Once Learned:** Many people noted that once users are trained, the system is stable and easy to use day-to-day, with smooth workflows and reduced manual effort. #### Cons * **Customization Requires Technical Skills:** While flexibility is a strength, many reviewers said that advanced changes often required AL developers or partners, adding cost and complexity. * **Limited Built-In Reporting:** Users didn’t like that detailed insights, beyond basic reports, typically required [Power BI](https://www.selecthub.com/p/business-intelligence-tools/power-bi/), extensions or custom development. * **Integration Gaps Outside Microsoft:** Some reviewers found it difficult to connect with third-party systems like [Salesforce](https://www.selecthub.com/p/crm-software/salesforce/), often relying on workarounds or extra middleware. #### Researcher's Summary: Dynamics 365 Business Central is at its best when you’re already using Microsoft 365 tools and looking for a lighter weight ERP. Instead of juggling separate systems, your company data shows up right where work is already happening. For instance, if operations is working on demand planning, they can crunch live inventory and sales numbers in Excel instead of exporting static reports that are outdated by the time the meeting starts. Ecommerce is another area where it stands out. The system offers a first-party Shopify connector that syncs orders, inventory and payouts automatically, helping you avoid the added cost and complexity of middleware and keeping your storefront and back office aligned in real time. On the operations side, Business Central covers finance, projects, distribution and light manufacturing. You get features like BOMs, routings, production orders and directed pick/put-away. That’s enough for many small and mid-sized operations. But if you need work in progress tracking or product configuration capabilities, you should consider Kinetic (it scored 100 for both areas in our analysis). And if asset maintenance and field service are central to your business, IFS Cloud is a strong choice, scoring 100 in both those areas. Another drawback of Business Central is the limited out-of-the-box support for process manufacturing and advanced warehouse operations. For example, if you need recipe management, or if your warehouse relies on features like wave picking or license plating, you’ll need an AppSource add-on. Reporting can also feel limited unless you pair it with Power BI. **Bottom Line:** Business Central is best for growing small and mid-sized companies already using Microsoft 365\. It offers strong native integrations, cloud deployment and extension through AppSource. That said, expect some training and add-ons if you need advanced reporting or industry-specific features. ## Key Features * **Inventory Control:** Your books always show what’s actually in stock. If you receive 10 boxes from a supplier, the system adds them to your inventory list right away. If you ship three boxes to a customer, it subtracts them instantly. * **Finance:** Your ledger updates automatically with every transaction. The system can flag customers who might pay late, compare actual costs against your budget and even let you test “what-if” scenarios like price changes. * **Analytics:** Track how your business is performing with more than 70 dashboards and hundreds of KPIs. You can also slice the data by customer, vendor or product — and even ask Copilot to build a custom dashboard view for you. * **Planning and Availability:** The system checks your forecasts, stock levels and incoming supply, then suggests what to buy or produce next so you know exactly what to reorder and when. It also shows the earliest date you can ship an item to a customer and lets you reserve stock for priority orders, making sure the right items are available at the right time. * **Manufacturing:** You can define your components and production steps just once. When you create a production order, the system schedules it on the right machines, tracks the materials used and time spent, and updates costs automatically, even if you send the work to a subcontractor. * **Warehouse Management:** These features enable you to map every rack and shelf as bins, set limits for how much each can hold and even restrict bins to certain items. The system then suggests the best location for put-aways and picks. * **Project Management:** WIP tools let you estimate the financial value of an ongoing project and reflect it in the general ledger while work is still in progress. A role-based dashboard gives project managers one place to see tasks, charts, project lists and reports. ## Approach to Common ERP Challenges * **Scaling Without Extra Staff:** [Andretti Indoor Karting & Games](https://www.microsoft.com/en/customers/story/1752770963348104507-andrettikarting-media-and-entertainment-dynamics-365-business-central-en-united-states) automated tasks like purchase requests, bank reconciliation and cash receipt imports in Business Central. This let them scale to new sites without hiring more accountants or IT staff, saving $300K–$500K annually. * **Lengthy Service Scheduling:** [Spy Alarms](https://www.microsoft.com/en/customers/story/1553439987044822228-spy-alarms-retailers-dynamics-365-en-united-kingdom) cut service booking times from five minutes to seconds by using Business Central with [Dynamics 365 Field Service](https://www.selecthub.com/p/field-service-software/dynamics-365-field-service/). * **Manual Inventory Tracking:** [Hartmann’s](https://www.microsoft.com/en/customers/story/1698088390832782265-hartmanns-dynamics-365-business-central-denmark) moved from handwritten notes and spreadsheets to Business Central’s inventory management, item attributes, point-of-sale integration and Power BI reporting. This gave them accurate tracking of over 16,000 jewelry items and cut manual work by 75%. ## Cost Of Ownership Frequently asked questions regarding Dynamics 365 Business Central pricing include: **Q: Are device licenses available, and how are they priced?** A: Yes. A Device license is available at $40/month, with 1 GB of storage. **Q: What kinds of add-on apps might increase costs?** A: Examples of add-ons that cost extra include payroll solutions, banking/payment connectors, e-commerce integrations, shop floor management tools, advanced reporting packs, and compliance/localization apps — all available via Microsoft AppSource. ## Limitations At the time of this review, these are the limitations according to user feedback: * Licensing, setup and partner support can be costly for smaller businesses. * Performance issues may occur including lags, sync problems or downtime during upgrades. * The mobile app doesn’t have as many features as the desktop version. ## FAQs Frequently asked questions regarding Dynamics 365 Business Central include: **Q. Are backups automatic, and can I restore data to a specific point in time?** A. Yes. Business Central Online creates automatic backups for you. From the admin center, you can restore an entire environment — even to a specific point in time — as long as it’s within the retention window. **Q. Which inventory costing methods does Business Central support?** A. You can pick from FIFO, LIFO, Average, Specific or Standard costing. The system also has cost adjustment routines and tools to revalue items, so your cost of goods sold stays accurate and in sync with accounting. **Q. How does Business Central handle multiple companies and intercompany transactions?** A. Business Central is built for multi-company setups. With the Intercompany feature, you can map different charts of accounts and dimensions, then let the system automatically create matching sales, purchase or journal entries across companies. ![Banner of Pricing guide for Dynamics 365 Business Central]() ## Pricing & Cost Details See the Price/User for the top ERP software… plus the most important considerations and questions to ask when shopping. See Pricing Details ## Value-Added Benefits ### How ArcherPoint adds value to Dynamics 365 Business Central * **Stay Knowledgeable:** Receive ongoing training sessions from the support team's learning plan to sharpen skills and know-how for system add-ons and other upgrades. * **Gain Flexible Learning Options:** Work with scheduled and hosted live training classes online or in-person for flexible learning that aligns with the company's needs. * **Maintain Business Relevancy:** Take advantage of mobility, BI, AI, machine learning, Microsoft integrations and other technology with upgrade services to keep up with the latest trends and stay relevant among competitors. * **Simplify Data Migrations:** Transfer C/ALs, ISVs, customizations and more from current or legacy platforms for faster transfers without losing vital information. * **Reduce IT Pain Points:** Work with ArcherPoint's expert IT Service associates for in-depth projects, predicaments and more to diminish stress and increase company-wide productivity. ### Industry Expertise ArcherPoint serves multiple industries, such as distribution, manufacturing, food and beverage, equipment rental, professional services, eCommerce, and retail. ## Support and Services **Advice:** Access ArcherPoint's resource library for files, graphics and videos covering the latest cybersecurity, retail and business tips, tricks, and industry trends. **Consulting:** ArcherPoint sets trust as its top priority when discussing implementation strategies with new clients. Consultants offer business and functional evaluations, current or future-need accounting, internal or new ERP installations, and more. **Engineering:** Email [support@archerpoint.com](mailto:support@archerpoint.com) or call 1-866-343-4517 8 a.m. to 8 p.m. Eastern time for support. **Implementation:** Assess numerous implementation plans with ArcherPoint's in-depth methodology of tactics like collaboration, engagement, business analytics, process improvement, project management, software development, integration and corporate performance management. ## Compare to Other Leading Software These are the top products most often compared. Generating Scorecard... Compare to Dynamics 365 Business Central You can choose 4 products to compare [ Epicor Kinetic ](https://www.selecthub.com/p/manufacturing-software/epicor-kinetic/) [ Visibility ERP ](https://www.selecthub.com/p/manufacturing-software/visibility-erp/) [ Cetec ERP ](https://www.selecthub.com/p/manufacturing-software/cetec/) [ Dynamics 365 SCM ](https://www.selecthub.com/p/supply-chain-management-software/dynamics-365-scm/) [ Oracle Fusion Cloud ](https://www.selecthub.com/p/erp-software/oracle-fusion-cloud/) [ Acumatica ](https://www.selecthub.com/p/erp-software/acumatica/) [ SYSPRO ](https://www.selecthub.com/p/erp-software/syspro/) [ DELMIAworks ](https://www.selecthub.com/p/manufacturing-software/delmiaworks/) [ SyteLine ](https://www.selecthub.com/p/manufacturing-software/syteline/) [ NetSuite ](https://www.selecthub.com/p/erp-software/netsuite/) Generating Scorecard... Compare to Dynamics 365 Business Central ## Head-to-Head Comparison ![Dynamics 365 Business Central Software Tool]() vs * [abas ERP](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-abas-erp/) * [ABIS](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-abis/) * [Acumatica](https://www.selecthub.com/erp-software/acumatica-vs-dynamics-365-business-central/) * [ADempiere](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-adempiere/) * [Agility ERP](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-agility-erp/) * [Aptean ERP](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-aptean-erp/) * [BisTrack](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-bistrack/) * [Cetec ERP](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-cetec/) * [Columbus Global](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-columbus-global/) * [Costpoint](https://www.selecthub.com/erp-software/costpoint-vs-dynamics-365-business-central/) * [DELMIAworks](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-delmiaworks/) * [Deltek Vision](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-deltek-vision/) * [Deskera](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-deskera/) * [Dolibarr](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-dolibarr/) * [Dynamics 365 ERP](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-dynamics-365-erp/) * [ECOUNT](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-ecount/) * [Epicor Eclipse](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-epicor-eclipse/) * [Epicor Kinetic](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-epicor-kinetic/) * [ERPNext](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-erpnext/) * [Famous Software](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-famous-software/) * [IFS Cloud](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-ifs-cloud/) * [Infor CloudSuite Distribution](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-infor-cloudsuite-distribution/) * [Infor M3](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-infor-m3/) * [Inform ERP](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-inform-erp/) * [Inspur](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-inspur/) * [JD Edwards EnterpriseOne](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-jde-enterpriseone/) * [MarketUP](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-marketup/) * [MIE Trak Pro](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-mie-trak-pro/) * [Natural Solutions](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-natural-solutions/) * [NetSuite](https://www.selecthub.com/erp-software/netsuite-vs-dynamics-365-business-central/) * [NetSuite OneWorld](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-netsuite-oneworld/) * [Oracle EBS](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-oracle-e-business-suite/) * [Oracle Fusion Cloud](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-oracle-fusion-cloud/) * [PeopleSoft](https://www.selecthub.com/erp-software/peoplesoft-vs-dynamics-365-business-central/) * [Plex Systems](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-plex-systems/) * [Prophet 21](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-prophet-21/) * [Rootstock](https://www.selecthub.com/manufacturing-software/rootstock-vs-dynamics-365-business-central/) * [S2K Enterprise](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-s2k-enterprise/) * [Sage X3](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-sage-business-cloud-x3/) * [SAP Business ByDesign](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-sap-business-bydesign/) * [SAP ERP](https://www.selecthub.com/erp-software/sap-erp-vs-dynamics-365-business-central/) * [SAP S/4HANA Cloud](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-sap-s4-hana/) * [Sparkrock](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-sparkrock/) * [Striven](https://www.selecthub.com/erp-software/striven-vs-dynamics-365-business-central/) * [SYSPRO](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-syspro/) * [SyteLine](https://www.selecthub.com/manufacturing-software/syteline-vs-dynamics-365-business-central/) * [TallyPrime](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-tallyprime/) * [Tyler ERP](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-tyler-erp/) * [WinTeam](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-winteam/) * [WinWeb](https://www.selecthub.com/erp-software/dynamics-365-business-central-vs-winweb/) ## Pricing for ERP Software ![Banner of Pricing guide for ERP Software]() ## Similar Products Here are the most similar products to Dynamics 365 Business Central. [ Omnna ](https://www.selecthub.com/p/erp-software/omnna/) [ CloudSuite Industrial Enterprise ](https://www.selecthub.com/p/erp-software/cloudsuite-industrial-enterprise/) [ OptiPro ERP ](https://www.selecthub.com/p/erp-software/optipro-erp/) [ Accolent ](https://www.selecthub.com/p/erp-software/accolent/) [ OmegaCube ](https://www.selecthub.com/p/erp-software/omegacube/) [ ALERE ERP ](https://www.selecthub.com/p/erp-software/alere-erp/) [ Drake Illusion ](https://www.selecthub.com/p/erp-software/drake-illusion/) [ Versa Cloud ERP ](https://www.selecthub.com/p/erp-software/versa-cloud-erp/) [ BirdDog Software ](https://www.selecthub.com/p/erp-software/birddog-software/) [ Stone Profit Systems ](https://www.selecthub.com/p/erp-software/stone-profit-systems/) ## About the Contributors The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content. [ ](https://www.selecthub.com/author/riya-jamble/) Written by [Riya Jamble](https://www.selecthub.com/author/riya-jamble/) Technical Content Writer Riya is a Technical Content Writer at SelectHub. She writes content for our construction scheduling and bidding, CMMS and medical billing categories. She's also a part of the social media team where she crafts posts that engage and resonate with our audience. Riya holds a Graduate Degree in Journalism and Mass Communication from Lovely Professional University, Punjab, India. Fueled by a love for black coffee, her day begins and ends with its energizing ritual. Riya enjoys a variety of TV series, including Friends, Suits, American Horror Story, and How to Get Away with Murder. During her free time, you'll find her reading or spending time with her close ones. She believes in magic and is waiting for that day when reality compromises and fairytale swirls around with a smile. [See Full Bio](https://www.selecthub.com/author/riya-jamble/) [ ](https://www.selecthub.com/author/zachary-totah/) Edited by [Zachary Totah](https://www.selecthub.com/author/zachary-totah/) Content Editor As SelectHub's Content Manager, Zac is in charge of content across diverse categories including CRM, ERP, HR, medical and project management. He has over 6 years of experience writing and editing for B2B tech and holds a B.A. in communications. His work is driven by his goal of making it less overwhelming for people to find software for their business. [See Full Bio](https://www.selecthub.com/author/zachary-totah/) Your review has been submitted and should be visible within 24 hours. Review Title Pros Cons Overall feedback Your name Your job title Industry [Choose your main industry ](javascript:void%28%29) * [Accounting / CPA](javascript:void%28%29) * [Advertising](javascript:void%28%29) * [Aerospace & Defense](javascript:void%28%29) * [Agriculture](javascript:void%28%29) * [Apparel](javascript:void%28%29) * [Architecture](javascript:void%28%29) * [Auto Dealership](javascript:void%28%29) * [Automotive](javascript:void%28%29) * [Banking & Financial Services](javascript:void%28%29) * [Banking & Mortgage](javascript:void%28%29) * [Chemicals](javascript:void%28%29) * [Construction & Engineering](javascript:void%28%29) * [Construction / Contracting](javascript:void%28%29) * [Consulting](javascript:void%28%29) * [Consumer Products](javascript:void%28%29) * [Distribution](javascript:void%28%29) * [E-commerce](javascript:void%28%29) * [Education](javascript:void%28%29) * [Electronics](javascript:void%28%29) * [Energy & Utilities](javascript:void%28%29) * [Federal Government](javascript:void%28%29) * [Field Maintenance](javascript:void%28%29) * [Food & Beverage](javascript:void%28%29) * [Healthcare / Social Services](javascript:void%28%29) * [Hospitality / Gaming / Travel](javascript:void%28%29) * [Human Resources](javascript:void%28%29) * [Industrial Machinery](javascript:void%28%29) * [Information Technology & High Tech](javascript:void%28%29) * [Insurance](javascript:void%28%29) * [Legal](javascript:void%28%29) * [Maintenance / Field Service](javascript:void%28%29) * [Manufacturing](javascript:void%28%29) * [Marketing Services](javascript:void%28%29) * [Media & Communications / Entertainment](javascript:void%28%29) * [Mill Products](javascript:void%28%29) * [Mining / Metals](javascript:void%28%29) * [Mortgage](javascript:void%28%29) * [Non-Profit](javascript:void%28%29) * [Not Available](javascript:void%28%29) * [Oil & Gas](javascript:void%28%29) * [Other](javascript:void%28%29) * [Other Services](javascript:void%28%29) * [Payroll Provider](javascript:void%28%29) * [Pharmaceuticals](javascript:void%28%29) * [Professional Employer Organization](javascript:void%28%29) * [Professional Services](javascript:void%28%29) * [Property Management](javascript:void%28%29) * [Public Sector](javascript:void%28%29) * [Real Estate](javascript:void%28%29) * [Recruiting Agency](javascript:void%28%29) * [Religious Institutions](javascript:void%28%29) * [Retail](javascript:void%28%29) * [Sales & Marketing](javascript:void%28%29) * [Semiconductors](javascript:void%28%29) * [Software / IT](javascript:void%28%29) * [Sports and Recreation](javascript:void%28%29) * [Staffing Agency](javascript:void%28%29) * [State & Local Government](javascript:void%28%29) * [Telecommunications](javascript:void%28%29) * [Third-Party Administrator](javascript:void%28%29) * [Transportation & Logistics](javascript:void%28%29) * [Wholesale Distribution](javascript:void%28%29) Company Size [Choose your company size ](javascript:void%28%29) * [1 employee](javascript:void%28%29) * [2 to 9 employees](javascript:void%28%29) * [10 - 19 employees](javascript:void%28%29) * [20 - 49 employees](javascript:void%28%29) * [50 - 99 employees](javascript:void%28%29) * [100 - 499 employee](javascript:void%28%29) * [500 - 999 employees](javascript:void%28%29) * [1,000 - 2,499 employees](javascript:void%28%29) * [2,500 - 4,999 employees](javascript:void%28%29) * [5,000 - 9,999 employees](javascript:void%28%29) * [10,000 - 24,999 employees](javascript:void%28%29) * [25,000 - 49,999 employees](javascript:void%28%29) * [50,000 + employees](javascript:void%28%29) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "ERP", "item": "https://www.selecthub.com/category/enterprise-resource-planning/" }, { "@type": "ListItem", "position": 3, "name": "ERP Software", "item": "https://www.selecthub.com/c/erp-software/" }, { "@type": "ListItem", "position": 4, "name": "Dynamics 365 Business Central" } ] } { "@context": "http://schema.org", "@type": "SoftwareApplication", "name": "Dynamics 365 Business Central", "description": "Dynamics 365 Business Central is a cloud ERP built for small and mid-sized businesses, especially those already using Microsoft 365 tools like Outlook, Teams and Excel.Core functionalities include finance, inventory control, project management, distribution and manufacturing tools. Its built-in AI tool (Copilot AI) allows you to ask questions in plain language to get quick insights or to trigger actions like creating records or updating data.Users like that the system is scalable and reliable once learned, but note issues like limited reporting, developer-dependent customization and weaker integrations with non-Microsoft products.Current pricing starts at $70 per user per month for Essentials, $100 for Premium and $8 for Team Members, with extra costs if you need implementation support or industry-specific extensions. Pros User-friendly interface Seamless integrations Flexible customization Robust financial management Strong reporting capabilities Cons Limited industry-specific features Potential customization complexity Scalability concerns for large enterprises Reliance on third-party add-ons Potentially high ownership costs Our Research Process for Dynamics 365 Business CentralI started by combing through discussions on Reddit and feedback posted on software review sites. This helped me see how the system compares with alternatives like NetSuite, Epicor Kinetic and IFS Cloud.I also dug into Microsoft’s official resources, like the vendor website and published case studies, to understand how different industries are using the platform. Finally, I watched YouTube demos and product walk-throughs to get a better feel for the interface.", "review": { "@type": "Review","reviewRating": { "@type": "Rating", "ratingValue": 51, "bestRating": 100 }, "author": { "@type": "Person", "name": "Riya Jamble", "reviewBody": "Dynamics 365 Business Central is at its best when you’re already using Microsoft 365 tools and looking for a lighter weight ERP. Instead of juggling separate systems, your company data shows up right where work is already happening. For instance, if operations is working on demand planning, they can crunch live inventory and sales numbers in Excel instead of exporting static reports that are outdated by the time the meeting starts.Ecommerce is another area where it stands out. The system offers a first-party Shopify connector that syncs orders, inventory and payouts automatically, helping you avoid the added cost and complexity of middleware and keeping your storefront and back office aligned in real time.On the operations side, Business Central covers finance, projects, distribution and light manufacturing. You get features like BOMs, routings, production orders and directed pick/put-away. That’s enough for many small and mid-sized operations.But if you need work in progress tracking or product configuration capabilities, you should consider Kinetic (it scored 100 for both areas in our analysis). And if asset maintenance and field service are central to your business, IFS Cloud is a strong choice, scoring 100 in both those areas.Another drawback of Business Central is the limited out-of-the-box support for process manufacturing and advanced warehouse operations. For example, if you need recipe management, or if your warehouse relies on features like wave picking or license plating, you’ll need an AppSource add-on. Reporting can also feel limited unless you pair it with Power BI.Bottom Line: Business Central is best for growing small and mid-sized companies already using Microsoft 365. It offers strong native integrations, cloud deployment and extension through AppSource. That said, expect some training and add-ons if you need advanced reporting or industry-specific features." } }, "image": "https://cdn.selecthub.com/products/d77f00766fd3be3f2189c843a6af3fb2-8053ede33889e1076d2c6f8b362245b2/resources/normal/logo.png?1757520858", "aggregateRating": { "@type": "AggregateRating", "ratingValue": "81", "bestRating": "100", "worstRating": "1", "ratingCount": "1424" }, "offers": { "@type": "Offer", "priceSpecification": { "@type": "priceSpecification", "price": "70", "priceCurrency": "USD" } }, "positiveNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Core ERP Functionality: Users appreciated that the system covers core needs like finance, inventory, supply chain, sales, purchasing and even project management in one platform, reducing the need for multiple systems." }, { "@type": "ListItem", "position": 2, "name": "Accessible and Scalable: Reviewers liked being able to access the system anywhere and scale it as their business grows, without the overhead of maintaining servers." }, { "@type": "ListItem", "position": 3, "name": "Reliable Once Learned: Many people noted that once users are trained, the system is stable and easy to use day-to-day, with smooth workflows and reduced manual effort." } ] }, "negativeNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Customization Requires Technical Skills: While flexibility is a strength, many reviewers said that advanced changes often required AL developers or partners, adding cost and complexity." }, { "@type": "ListItem", "position": 2, "name": "Limited Built-In Reporting: Users didn’t like that detailed insights, beyond basic reports, typically required Power BI, extensions or custom development." }, { "@type": "ListItem", "position": 3, "name": "Integration Gaps Outside Microsoft: Some reviewers found it difficult to connect with third-party systems like Salesforce, often relying on workarounds or extra middleware." } ] }, "applicationCategory": "ERP Software" } ```