[Home](https://www.selecthub.com/) \> [EHR](https://www.selecthub.com/category/ehr/) \> [EHR Software](https://www.selecthub.com/c/ehr-software/) \> EpicCare Categories: * [EHR Software](https://www.selecthub.com/c/ehr-software/) * [Clinical Decision Support Systems](https://www.selecthub.com/c/clinical-decision-support-systems/) * [EMR Software](https://www.selecthub.com/c/emr-software/) * [Long Term Care Software](https://www.selecthub.com/c/long-term-care-software/) * [Medical Practice Management Software](https://www.selecthub.com/c/medical-practice-management-software/) * [Occupational Therapy Software](https://www.selecthub.com/c/occupational-therapy-software/) * [Telehealth Platforms](https://www.selecthub.com/c/telehealth-platforms/) * [Telemedicine Software](https://www.selecthub.com/c/telemedicine-software/) * [...](#) ## What Is EpicCare? **Industry Specialties:** Cardiology, Dermatology, Nephrology, Dental, Endoscopy, Obstetrics, Ophthalmology, Emergency and Urgent Care, Radiology EpicCare is a comprehensive electronic medical records (EMR) system designed to help hospitals, inpatient facilities and multi-specialty practices centralize patient data, improve workflow efficiency and enhance patient care. It helps speed up charting by putting all patient info — vitals, meds, labs, history, you name it — in one place, so you can review and document encounters without having to jump through unnecessary hoops. AI-driven tools help generate progress notes from patient visits, highlight key updates in medical histories and provide predictive analytics for better decision-making. EpicCare also improves medication management with automatic dose calculations, drug-allergy interaction alerts and electronic prescribing (EPCS), ensuring patient safety while reducing administrative workload. In addition to being HIPAA-compliant, the software’s strong security features, like encryption, audit trails and two-factor authentication, protect sensitive patient data and make it easy to share and access records safely. Patients benefit, too — they get the MyChart portal for managing appointments, billing and medical records on demand. With over 1,000 APIs and interface specifications freely available, you can connect Epic with other systems easily. It supports FHIR and HL7 standards, making it possible to share data with labs, pharmacies and imaging systems. Users appreciate its ease of use, centralized data management and flexibility. The “Care Everywhere” feature makes sharing patient information across institutions seamless, while customization options like personalized templates and smart phrases help providers tailor the system to their needs. However, some users mention occasional system lags, having to click an awful lot to complete tasks and difficulty navigating the vast number of features. Pricing is tailored to each practice's needs, so you'll need to reach out to EpicCare directly for a customized quote. **Our Research Process for EpicCare** Using our research team’s analysis of EpicCare’s key features, like clinical charts, ePrescriptions, security and compliance, I put the platform head-to-head with competitors like CureMD, Tebra EHR, eClinicalWorks, NextGen Enterprise and athenaOne to see how it stacks up. But numbers only tell part of the story. I also dug into over 100 user reviews and analyzed several case studies to get the real scoop — what users love, what annoys them and how EpicCare actually performs in real healthcare settings. PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=EHR+Software&product%5Fname=EpicCare&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fehr-software%2Fepiccare%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fe9412ee564384b987d086df32d4ce6b7-8a9fad46ffcfa259ddd1d9fdb5aa5d6c%2Fresources%2Fnormal%2Flogo.png%3F1735570801) [Contributors](#view-contributors) ![Riya Jamble]() Written by Riya Jamble Technical Content Writer [Read Bio ](https://www.selecthub.com/author/riya-jamble/) ![Dianna Dragonetti]() Edited by Dianna Dragonetti Content Editor [Read Bio ](https://www.selecthub.com/author/dianna-dragonetti/) User Sentiment i ![User satisfaction level icon: great]() Based on 1363 reviews: Add your rating: ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() Product Screenshots and Videos ## #10 EpicCare is ranked #10 on the top 10 EHR Software leaderboard based on a comprehensive analysis performed by SelectHub research analysts. Compare the leaders with our In-Depth Report. [Get the Report Now ](https://pmo.selecthub.com/request-custom-scorecard?category%5Fslug=ehr-software&product%5Fslug=epiccare&page%5Ftype=product&slug=epiccare&product%5Fname=EpicCare&category=EHR+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fehr-software%2Fepiccare%2F) ## EpicCare Pricing Based on our most recent analysis, EpicCare pricing starts in the range of $1,000 or more. [Get Price Quote](https://pmo.selecthub.com/get-product-pricing-medical/?category=EHR+Software&product%5Fname=EpicCare&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fehr-software%2Fepiccare%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2Fe9412ee564384b987d086df32d4ce6b7-8a9fad46ffcfa259ddd1d9fdb5aa5d6c%2Fresources%2Fnormal%2Flogo.png%3F1735570801&price=5) Price $ $ $ $ $ i Starting From Custom Quote i Pricing Model Annually, Quote-Based Free Trial No ## Training Resources EpicCare is supported with the following types of training: Documentation In Person Live Online Videos Webinars ## Support The following support services are available for EpicCare: Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ## EpicCare Benefits and Insights Why use EpicCare? ### Key differentiators & advantages of EpicCare * **Speed Up Charting:** EpicCare earned a perfect score of 100 for features that help you chart faster. With all patient information — vitals, meds, labs and history — accessible in one place, you can quickly review, update and document encounters without unnecessary steps. The pre-screening questionnaire lets you gather important patient info upfront, so you’re not starting from scratch. * **Prescribe Safely:** EpicCare scored 100 for capabilities that enable you to prescribe faster and safer with digital orders, automatic dose calculations and drug-allergy interaction alerts, outperforming [eClinicalWorks](https://www.selecthub.com/p/ehr-software/eclinicalworks/) (78), [CureMD](https://www.selecthub.com/p/ehr-software/curemd/) (86) and [athenaOne](https://www.selecthub.com/p/ehr-software/athenaone/) (95). EPCS ensures secure handling of controlled substances, while electronic prior authorization speeds up approvals. * **Secure Patient Data:** With a score of 100 for security and compliance, EpicCare outperforms NextGen Enterprise (91), eClinicalWorks (94) and athenaOne (94). It keeps patient data secure with encryption, audit trails and two-factor authentication. It’s fully HIPAA, HITECH and ONC-ATCB compliant, and also supports FHIR, HL7 and automated registry reporting. ### Industry Expertise Designed for large, ambulatory health facilities, EpicCare EMR provides a number of modules that support a variety of specialties and ancillaries — this includes infertility, oncology, orthopedics, radiology, rehab, urgent care, dental and more. EpicCare EMR is used by community hospitals, children’s organizations, independent practices, academic medical centers and more. Additionally, over a quarter million patients currently have an electronic record with Epic. ## EpicCare Reviews Based on our most recent analysis, EpicCare reviews indicate a 'great' User Satisfaction Rating of 85% based on 1363 user reviews from 4 recognized software review sites. ![User satisfaction level icon: great]() 1363 reviews 85% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of EpicCare reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros * **Ease of Use:** Users mentioned how easy it is to chart, access patient records and customize toolbars for frequently used items. * **Centralized Data Management:** Users can access medical records, schedules, lab results, billing details and appointment reminders from a single dashboard. * **Extensive Features:** Users from varied roles such as nurses, social workers and administrators appreciated how Epic supports diverse healthcare tasks, from treatment plans to administrative management. * **Interoperability:** The “Care Everywhere” feature received consistent praise for enabling data sharing between institutions, especially valuable for multi-facility healthcare settings. * **Customizability:** Users can create personal templates, smart phrases and custom layouts tailored to their specific roles, making workflows more efficient. #### Cons * **Lags and Technical Issues:** Users reported that the system sometimes lags, particularly when handling large amounts of data or on slower networks. * **Too Many Clicks:** Several users mentioned that performing tasks often requires excessive clicking and navigation through multiple pages or dropdowns. * **Difficulty in Finding Features:** While the system is customizable, some users struggle to locate certain tools or features due to its vast and complex interface. A lack of comprehensive user guides compounds this issue. * **Frequent Updates and Changes:** Users found Epic’s regular updates disruptive, as changes to layouts and workflows required re-training and adaptation. Some viewed these updates as unnecessary and inconvenient. * **Learning Curve:** While some praised the system’s functionality, others noted its overwhelming number of features, tabs and workflows. Several reviewers mentioned needing extensive training to become proficient and highlighted the difficulty of teaching the solution to less tech-savvy users. #### Researcher's Summary: As the eldest sibling, I know what it’s like to keep everything organized, prevent chaos and step in when things go wrong. EpicCare is like your in-house big sister — centralizing patient data, streamlining charting and reducing administrative burden. We’ve all realized at some point (probably the hard way) that doing everything manually isn’t sustainable. EpicCare’s AI features help lighten the load. They don’t replace the work, but they make it much more manageable. * **AI-Generated Progress Notes:** No more staying late to document every detail. AI listens to visits, transcribes conversations and drafts notes. * **Smart Patient Summaries:** No one has time to dig through years of medical history just to figure out what’s changed. This feature pulls out key updates so you can get straight to the meat of it. * **AI-Drafted Patient Messages:** Gives you a solid starting point for responses so you’re not typing out every message from scratch. * **AI-Assisted Medical Coding & Billing:** Suggests accurate billing codes, flags missing documentation and even helps you draft appeal letters when claims get denied. Delays in hospital workflows can keep patients stuck in beds longer than necessary. When documentation gets done faster, patient care moves faster, too. At [UMass Memorial Health](https://www.epicshare.org/share-and-learn/ummh-radiology-secure-chat), delays in radiology results were causing 35 avoidable bed days per month. EpicCare’s Secure Chat improved communication between radiologists and care teams, prioritizing imaging for discharge-ready patients. The result? Just one avoidable bed day per month, meaning more patients could leave the hospital when they were ready, and resources were freed up for new admissions. But good documentation and faster communication don’t mean much if patient data isn’t well-organized. At [Duke University Hospital](https://www.epicshare.org/share-and-learn/duke-bmt-documentation), the bone marrow transplant team was tracking patient information across paper records, SharePoint files and multiple databases — a system that complicated reporting and treatment coordination. EpicCare centralized that information, automated key reporting and made real-time data accessible to the right people. This meant fewer delays and errors, and smoother collaboration between teams. EpicCare also helps you address one of the biggest challenges in healthcare: cost transparency. Medical expenses can be overwhelming for patients, and no one wants to be caught off guard by an unexpected bill. [UCHealth](https://www.epic.com/epic/post/patient-estimates-mychart-take-surprise-medical-bills/) tackled this by integrating price estimates into MyChart, allowing patients to check expected costs before treatment (which means fewer people screaming into the void when they get their bill later). For cancer patients, even minor symptoms can feel like a crisis. A slight fever? Maybe nothing — or maybe an emergency. Too often, their only option is a long, exhausting ER visit. [Ochsner Health](https://www.epicshare.org/share-and-learn/ochsner-chemo-connected-devices) changed that with EpicCare’s MyChart Care Companion. By using smart scales, BP cuffs and symptom tracking, doctors could monitor patients remotely, catching issues before they escalated. The impact? * 33% fewer ER visits and hospitalizations * 1,159 patients avoided unnecessary ER trips * $1.2 million saved in hospital costs But honestly? The real win isn’t the money. It’s patients knowing with confidence that they’re being looked after — not just when they’re in the hospital, but when they’re at home, too. But like any parentified big sis, EpicCare sometimes takes on too much. And when that happens, things start to break down. * EpicCare scored a 60 for mobile features in our internal review. That’s not great, especially when you compare it to [NextGen Enterprise’s](https://www.selecthub.com/p/ehr-software/nextgen-enterprise/) 96\. It doesn’t support offline access, barcode or QR code scanning or even basic media uploads from your phone. So if you're on the floor and need to scan a med label or snap a quick photo for a patient record? You can’t. * Reporting isn’t much better. EpicCare earned just a 67, while [Tebra EHR](https://www.selecthub.com/p/ehr-software/tebra-ehr/) nailed a perfect 100 and NextGen Enterprise followed close behind with a 93\. No auto-scheduled reports, no graphs to track pain levels or weight over time, and no way to turn charts or tables into shareable data stories. And the real red flag? It doesn’t offer a medication reconciliation report — critical for spotting drug interactions and allergies. * The sheer volume of features can be overwhelming, especially for smaller practices without dedicated IT support. * Frequent updates mean constant adaptation. Just when you think you’ve got the system figured out, BOOM — there’s a new update, and chaos ensues. * Some users report lag, crashes and navigation struggles. * Customer support? Sometimes great, sometimes a ghost, like when your sis promises to pick you up from practice but decides to spend the night hanging with her boyfriend instead. EpicCare isn’t for everyone. If you’re running a small clinic looking for a lightweight, plug-and-play system, it might be more than you need. But if you’re managing a large hospital with high patient volumes and complex workflows, it’s one of the few systems capable of handling that level of responsibility. ## Key Features * **AI-Generated Progress Notes:** AI listens to patient visits, transcribes conversations and drafts progress notes for you. Review, edit and finalize them in less time. * **Smart Patient Summaries:** AI pulls key updates from prior visits and highlights what’s changed. Get a quick, clear snapshot of a patient’s condition, treatment history and recent test results right when you need it. * **Inpatient Pharmacy:** Track all prescribed medications, including dosages, timing and any changes made during a patient’s hospital stay. Check for potential drug interactions and allergies in real time. Ensure that all medications are administered accurately and on time, reducing the chances of medication errors. * **Online Scheduling:** Whether it’s a routine check-up or a specialty consultation, you can customize the appointment types to suit your specific practice needs. Specify your working hours, block off time for breaks and set aside time for specific bookings. Automatically send appointment reminders to patients via text or email. If something comes up, you can make real-time changes to your schedule. * **MyChart Patient Portal:** Patients can schedule, reschedule or even cancel appointments without needing to call the office. They can also check price estimates, pay bills and even explore payment options — all without needing to create an account or log in if they’re new to the system. * **Referral Management:** Use EpicCare Link, a web-based tool that lets you send, track and manage referrals all in one place. Filter referrals by type, date and status, helping you stay on top of things. Communicate with other providers about a referral with secure messaging tools. * **Prior Authorization:** Epic partners with insurance companies like Aetna to automate prior authorization requests, cutting down on the time you’d otherwise spend dealing with paperwork. The payer platform within Epic ensures smooth data exchange between you and payers, leading to faster approval times for authorizations. * **ePrescribing:** Send new prescriptions, renewals and cancellations directly to pharmacies using the NCPDP SCRIPT standard. View a patient’s prescription records before you prescribe. * **Insurance Verification:** Instantly verify patients’ benefits before sending claims to insurance providers. The system automatically populates verified insurance details into billing codes and claims, reducing manual entries and errors. * **Claim Scrubbing:** AI reviews claims for completeness, flags potential errors and helps you submit accurate records to reduce denials. * **Price Estimates:** Automatically generate price estimates based on the patient’s upcoming procedures, insurance coverage, clinical data and historical pricing, helping patients get an accurate idea of what they might pay before they even step into the office. * **MyChart Bedside:** Patients can see their treatment plans, medications, test results and any upcoming procedures, all updated in real time. If they need to ask questions or need clarification, they can send non-urgent messages to doctors or nurses and get responses directly through the app. * **Telehealth:** Whether it’s for a check-up, follow-up or consultation, patients can schedule virtual appointments via the patient portal. They can also access their telehealth care history and follow up on any prior remote consultations. * **Data Analytics:** Choose from pre-built machine learning models or create your own to predict ER surges, inpatient bed occupancy and staffing needs, helping you prevent bottlenecks and ensure your facility is prepared. Compare patient outcomes, operational efficiency and financial performance to industry standards. Use insights from millions of patient records to determine the most effective treatments. * **Dashboards:** Role-based dashboards show you the key metrics you actually need. Click on a metric to drill down, uncover patterns and identify trends before they become problems. Define thresholds for wait times, bed occupancy or medication errors based on performance goals. Receive notifications when a metric exceeds or drops below the set limit. * **Predictive Analytics:** Forecast emergency department admissions, patient length of stay and future census trends with AI. Know exactly how many beds, staff and resources you’ll need before patient volume spikes to stay ahead of demand. ## Limitations At the time of this review, these are the limitations according to user feedback: * Navigation of images and labs view is difficult * Limited ability to export, print and manipulate data * Difficult user experience due to complex features * Relatively poor technical support and customer support services ![Banner of Pricing guide for EpicCare]() ## Pricing & Cost Details Includes Price/User and Minimum Commitment Terms for EpicCare See EpicCare Pricing Details ## Compare EHR Software These are the top products most often compared. Generating Scorecard... Compare to EpicCare You can choose 4 products to compare [ DrChrono ](https://www.selecthub.com/p/medical-software/drchrono/) [ NextGen Enterprise ](https://www.selecthub.com/p/ehr-software/nextgen-enterprise/) [ CareCloud Central ](https://www.selecthub.com/p/medical-practice-management-software/carecloud-central/) [ Oracle Ambulatory EHR ](https://www.selecthub.com/p/ehr-software/oracle-ambulatory-ehr/) [ eClinicalWorks ](https://www.selecthub.com/p/ehr-software/eclinicalworks/) [ a†heηaOne ](https://www.selecthub.com/p/ehr-software/athenaone/) [ Elation Health ](https://www.selecthub.com/p/ehr-software/elation-health/) [ Tebra EHR ](https://www.selecthub.com/p/ehr-software/tebra-ehr/) [ AdvancedMD ](https://www.selecthub.com/p/medical-software/advancedmd/) Generating Scorecard... Compare to EpicCare ## Head-to-Head Comparison ![EpicCare Software Tool]() vs * [Acumen Epic Connect](https://www.selecthub.com/ehr-software/acumen-epic-connect-vs-epiccare/) * [Amazing Charts](https://www.selecthub.com/ehr-software/amazing-charts-vs-epiccare/) * [atheηaClinicalട](https://www.selecthub.com/ehr-software/epiccare-vs-athenaclinicals/) * [atheηaheal†h](https://www.selecthub.com/ehr-software/athenahealth-vs-epiccare/) * [a†heηaOne](https://www.selecthub.com/ehr-software/athenaone-vs-epiccare/) * [Azalea Health](https://www.selecthub.com/ehr-software/azalea-health-vs-epiccare/) * [CareCloud Central](https://www.selecthub.com/medical-practice-management-software/carecloud-central-vs-epiccare/) * [Carepatron](https://www.selecthub.com/ehr-software/epiccare-vs-carepatron/) * [Cerbo](https://www.selecthub.com/ehr-software/cerbo-vs-epiccare/) * [ChARM Health](https://www.selecthub.com/ehr-software/charm-health-vs-epiccare/) * [ChartLogic](https://www.selecthub.com/ehr-software/epiccare-vs-chartlogic/) * [ClinicMind](https://www.selecthub.com/ehr-software/epiccare-vs-clinicmind/) * [CompuGroup Medical](https://www.selecthub.com/ehr-software/epiccare-vs-compugroup-medical/) * [Compulink](https://www.selecthub.com/ehr-software/compulink-vs-epiccare/) * [CureMD](https://www.selecthub.com/ehr-software/curemd-vs-epiccare/) * [DuxWare](https://www.selecthub.com/ehr-software/epiccare-vs-duxware/) * [eClinicalWorks](https://www.selecthub.com/ehr-software/eclinicalworks-vs-epiccare/) * [EHR 24/7](https://www.selecthub.com/ehr-software/ehr-247-vs-epiccare/) * [Elation Health](https://www.selecthub.com/ehr-software/elation-health-vs-epiccare/) * [GO Health Solutions](https://www.selecthub.com/ehr-software/go-health-solutions-vs-epiccare/) * [Harris CareTracker](https://www.selecthub.com/ehr-software/harris-caretracker-vs-epiccare/) * [healow](https://www.selecthub.com/ehr-software/healow-vs-epiccare/) * [iClinic](https://www.selecthub.com/ehr-software/iclinic-vs-epiccare/) * [Intergy](https://www.selecthub.com/ehr-software/intergy-vs-epiccare/) * [iSalus](https://www.selecthub.com/ehr-software/isalus-vs-epiccare/) * [MEDENT](https://www.selecthub.com/ehr-software/medent-vs-epiccare/) * [Medgen](https://www.selecthub.com/ehr-software/medgen-vs-epiccare/) * [MEDHOST](https://www.selecthub.com/ehr-software/medhost-vs-epiccare/) * [Meditab](https://www.selecthub.com/ehr-software/epiccare-vs-meditab/) * [MEDITECH Expanse](https://www.selecthub.com/ehr-software/meditech-vs-epiccare/) * [ModMed](https://www.selecthub.com/ehr-software/modmed-vs-epiccare/) * [Netsmart](https://www.selecthub.com/ehr-software/netsmart-vs-epiccare/) * [Nextech](https://www.selecthub.com/ehr-software/nextech-vs-epiccare/) * [NextGen Enterprise](https://www.selecthub.com/ehr-software/epiccare-vs-nextgen-enterprise/) * [OmniMD](https://www.selecthub.com/ehr-software/epiccare-vs-omnimd/) * [Oracle Ambulatory EHR](https://www.selecthub.com/ehr-software/epiccare-vs-oracle-ambulatory-ehr/) * [Practice Fusion](https://www.selecthub.com/ehr-software/practice-fusion-vs-epiccare/) * [Praxis EMR](https://www.selecthub.com/ehr-software/epiccare-vs-praxis-emr/) * [PrognoCIS](https://www.selecthub.com/ehr-software/prognocis-vs-epiccare/) * [RXNT](https://www.selecthub.com/medical-practice-management-software/rxnt-vs-epiccare/) * [Sevocity](https://www.selecthub.com/ehr-software/epiccare-vs-sevocity/) * [TalkEHR](https://www.selecthub.com/ehr-software/talkehr-vs-epiccare/) * [Tebra EHR](https://www.selecthub.com/ehr-software/epiccare-vs-tebra-ehr/) * [Tebra Practice Management](https://www.selecthub.com/ehr-software/epiccare-vs-tebra-practice-management/) * [Veradigm](https://www.selecthub.com/medical-practice-management-software/veradigm-vs-epiccare/) * [Visual HealthNet](https://www.selecthub.com/ehr-software/epiccare-vs-visual-healthnet/) * [WoundExpert](https://www.selecthub.com/ehr-software/epiccare-vs-woundexpert/) * [WRS Health](https://www.selecthub.com/ehr-software/epiccare-vs-wrs-health/) * [Zanda](https://www.selecthub.com/ehr-software/epiccare-vs-zanda/) * [zHealth](https://www.selecthub.com/ehr-software/epiccare-vs-zhealth/) ## Awards SelectHub research analysts have evaluated EpicCare and concluded it earns best-in-class honors for Electronic Prescriptions and Platform Security and Compliance. ![Electronic Prescriptions Award]() ![Platform Security and Compliance Award]() ## Relevant Articles [NextGen vs Epic EMR ](https://www.selecthub.com/medical-software/emr/nextgen-vs-epic-emr/) [Best Affordable and Free EMR Software Systems ](https://www.selecthub.com/emr/free-emr-software/) [Best Web-Based Medical Billing Software ](https://www.selecthub.com/medical-billing/web-based-medical-billing-software/) [Epic Competitors & Alternatives ](https://www.selecthub.com/medical-software/emr/epic-competitors/) ## Pricing for EHR Software ![Banner of Pricing guide for EHR Software]() ## Similar Products Here are the most similar products to EpicCare. [ Oracle Health ](https://www.selecthub.com/p/ehr-software/oracle-health/) [ CyberMed EHR ](https://www.selecthub.com/p/ehr-software/cybermed-ehr/) [ Tamanu ](https://www.selecthub.com/p/ehr-software/tamanu-ehr/) [ myInsight ](https://www.selecthub.com/p/ehr-software/myinsight-ehr/) [ RevenueXL ](https://www.selecthub.com/p/ehr-software/revenuexl/) [ CareCloud Charts ](https://www.selecthub.com/p/ehr-software/carecloud-charts/) [ PBOmd ](https://www.selecthub.com/p/ehr-software/pbomd/) [ SpringCharts ](https://www.selecthub.com/p/ehr-software/springcharts/) [ Altera Sunrise ](https://www.selecthub.com/p/ehr-software/altera-sunrise/) [ ChartPerfect ](https://www.selecthub.com/p/ehr-software/chartperfect/) ## About the Contributors The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content. [ ](https://www.selecthub.com/author/riya-jamble/) Written by [Riya Jamble](https://www.selecthub.com/author/riya-jamble/) Technical Content Writer Riya is a Technical Content Writer at SelectHub. She writes content for our construction scheduling and bidding, CMMS and medical billing categories. She's also a part of the social media team where she crafts posts that engage and resonate with our audience. Riya holds a Graduate Degree in Journalism and Mass Communication from Lovely Professional University, Punjab, India. Fueled by a love for black coffee, her day begins and ends with its energizing ritual. Riya enjoys a variety of TV series, including Friends, Suits, American Horror Story, and How to Get Away with Murder. During her free time, you'll find her reading or spending time with her close ones. She believes in magic and is waiting for that day when reality compromises and fairytale swirls around with a smile. [See Full Bio](https://www.selecthub.com/author/riya-jamble/) [ ](https://www.selecthub.com/author/dianna-dragonetti/) Edited by [Dianna Dragonetti](https://www.selecthub.com/author/dianna-dragonetti/) Content Editor As an editor, Dianna Dragonetti leads a team of five writers in writing about a variety of software, with an emphasis on how these tools empower businesses. Categories include accounting, learning management systems, content management systems, supply chain management, and electronic data interchange. [See Full Bio](https://www.selecthub.com/author/dianna-dragonetti/) Your review has been submitted and should be visible within 24 hours. Review Title Pros Cons Overall feedback Your name Your job title Industry [Choose your main industry ](javascript:void%28%29) * [Accounting / CPA](javascript:void%28%29) * [Advertising](javascript:void%28%29) * [Aerospace & Defense](javascript:void%28%29) * [Agriculture](javascript:void%28%29) * [Apparel](javascript:void%28%29) * [Architecture](javascript:void%28%29) * [Auto Dealership](javascript:void%28%29) * [Automotive](javascript:void%28%29) * [Banking & Financial Services](javascript:void%28%29) * [Banking & Mortgage](javascript:void%28%29) * [Chemicals](javascript:void%28%29) * [Construction & Engineering](javascript:void%28%29) * [Construction / Contracting](javascript:void%28%29) * [Consulting](javascript:void%28%29) * [Consumer Products](javascript:void%28%29) * [Distribution](javascript:void%28%29) * [E-commerce](javascript:void%28%29) * [Education](javascript:void%28%29) * [Electronics](javascript:void%28%29) * [Energy & Utilities](javascript:void%28%29) * [Federal Government](javascript:void%28%29) * [Field Maintenance](javascript:void%28%29) * [Food & Beverage](javascript:void%28%29) * [Healthcare / Social Services](javascript:void%28%29) * [Hospitality / Gaming / Travel](javascript:void%28%29) * [Human Resources](javascript:void%28%29) * [Industrial Machinery](javascript:void%28%29) * [Information Technology & High Tech](javascript:void%28%29) * [Insurance](javascript:void%28%29) * [Legal](javascript:void%28%29) * [Maintenance / Field Service](javascript:void%28%29) * [Manufacturing](javascript:void%28%29) * [Marketing Services](javascript:void%28%29) * [Media & Communications / Entertainment](javascript:void%28%29) * [Mill Products](javascript:void%28%29) * [Mining / Metals](javascript:void%28%29) * [Mortgage](javascript:void%28%29) * [Non-Profit](javascript:void%28%29) * [Not Available](javascript:void%28%29) * [Oil & Gas](javascript:void%28%29) * [Other](javascript:void%28%29) * [Other Services](javascript:void%28%29) * [Payroll Provider](javascript:void%28%29) * [Pharmaceuticals](javascript:void%28%29) * [Professional Employer Organization](javascript:void%28%29) * [Professional Services](javascript:void%28%29) * [Property Management](javascript:void%28%29) * [Public Sector](javascript:void%28%29) * [Real Estate](javascript:void%28%29) * [Recruiting Agency](javascript:void%28%29) * [Religious Institutions](javascript:void%28%29) * [Retail](javascript:void%28%29) * [Sales & Marketing](javascript:void%28%29) * [Semiconductors](javascript:void%28%29) * [Software / IT](javascript:void%28%29) * [Sports and Recreation](javascript:void%28%29) * [Staffing Agency](javascript:void%28%29) * [State & Local Government](javascript:void%28%29) * [Telecommunications](javascript:void%28%29) * [Third-Party Administrator](javascript:void%28%29) * [Transportation & Logistics](javascript:void%28%29) * [Wholesale Distribution](javascript:void%28%29) Company Size [Choose your company size ](javascript:void%28%29) * [1 employee](javascript:void%28%29) * [2 to 9 employees](javascript:void%28%29) * [10 - 19 employees](javascript:void%28%29) * [20 - 49 employees](javascript:void%28%29) * [50 - 99 employees](javascript:void%28%29) * [100 - 499 employee](javascript:void%28%29) * [500 - 999 employees](javascript:void%28%29) * [1,000 - 2,499 employees](javascript:void%28%29) * [2,500 - 4,999 employees](javascript:void%28%29) * [5,000 - 9,999 employees](javascript:void%28%29) * [10,000 - 24,999 employees](javascript:void%28%29) * [25,000 - 49,999 employees](javascript:void%28%29) * [50,000 + employees](javascript:void%28%29) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "EHR", "item": "https://www.selecthub.com/category/ehr/" }, { "@type": "ListItem", "position": 3, "name": "EHR Software", "item": "https://www.selecthub.com/c/ehr-software/" }, { "@type": "ListItem", "position": 4, "name": "EpicCare" } ] } { "@context": "http://schema.org", "@type": "SoftwareApplication", "name": "EpicCare", "description": "EpicCare is a comprehensive electronic medical records (EMR) system designed to help hospitals, inpatient facilities and multi-specialty practices centralize patient data, improve workflow efficiency and enhance patient care.It helps speed up charting by putting all patient info — vitals, meds, labs, history, you name it — in one place, so you can review and document encounters without having to jump through unnecessary hoops.AI-driven tools help generate progress notes from patient visits, highlight key updates in medical histories and provide predictive analytics for better decision-making.EpicCare also improves medication management with automatic dose calculations, drug-allergy interaction alerts and electronic prescribing (EPCS), ensuring patient safety while reducing administrative workload.In addition to being HIPAA-compliant, the software’s strong security features, like encryption, audit trails and two-factor authentication, protect sensitive patient data and make it easy to share and access records safely.Patients benefit, too — they get the MyChart portal for managing appointments, billing and medical records on demand.With over 1,000 APIs and interface specifications freely available, you can connect Epic with other systems easily. It supports FHIR and HL7 standards, making it possible to share data with labs, pharmacies and imaging systems.Users appreciate its ease of use, centralized data management and flexibility. The “Care Everywhere” feature makes sharing patient information across institutions seamless, while customization options like personalized templates and smart phrases help providers tailor the system to their needs.However, some users mention occasional system lags, having to click an awful lot to complete tasks and difficulty navigating the vast number of features.Pricing is tailored to each practice's needs, so you'll need to reach out to EpicCare directly for a customized quote.Our Research Process for EpicCareUsing our research team’s analysis of EpicCare’s key features, like clinical charts, ePrescriptions, security and compliance, I put the platform head-to-head with competitors like CureMD, Tebra EHR, eClinicalWorks, NextGen Enterprise and athenaOne to see how it stacks up.But numbers only tell part of the story. I also dug into over 100 user reviews and analyzed several case studies to get the real scoop — what users love, what annoys them and how EpicCare actually performs in real healthcare settings.", "review": { "@type": "Review","reviewRating": { "@type": "Rating", "ratingValue": 79, "bestRating": 100 }, "author": { "@type": "Person", "name": "Riya Jamble", "reviewBody": "As the eldest sibling, I know what it’s like to keep everything organized, prevent chaos and step in when things go wrong. EpicCare is like your in-house big sister — centralizing patient data, streamlining charting and reducing administrative burden.We’ve all realized at some point (probably the hard way) that doing everything manually isn’t sustainable. EpicCare’s AI features help lighten the load. They don’t replace the work, but they make it much more manageable. AI-Generated Progress Notes: No more staying late to document every detail. AI listens to visits, transcribes conversations and drafts notes. Smart Patient Summaries: No one has time to dig through years of medical history just to figure out what’s changed. This feature pulls out key updates so you can get straight to the meat of it. AI-Drafted Patient Messages: Gives you a solid starting point for responses so you’re not typing out every message from scratch. AI-Assisted Medical Coding & Billing: Suggests accurate billing codes, flags missing documentation and even helps you draft appeal letters when claims get denied.Delays in hospital workflows can keep patients stuck in beds longer than necessary. When documentation gets done faster, patient care moves faster, too.At UMass Memorial Health, delays in radiology results were causing 35 avoidable bed days per month. EpicCare’s Secure Chat improved communication between radiologists and care teams, prioritizing imaging for discharge-ready patients. The result? Just one avoidable bed day per month, meaning more patients could leave the hospital when they were ready, and resources were freed up for new admissions.But good documentation and faster communication don’t mean much if patient data isn’t well-organized.At Duke University Hospital, the bone marrow transplant team was tracking patient information across paper records, SharePoint files and multiple databases — a system that complicated reporting and treatment coordination.EpicCare centralized that information, automated key reporting and made real-time data accessible to the right people. This meant fewer delays and errors, and smoother collaboration between teams.EpicCare also helps you address one of the biggest challenges in healthcare: cost transparency. Medical expenses can be overwhelming for patients, and no one wants to be caught off guard by an unexpected bill. UCHealth tackled this by integrating price estimates into MyChart, allowing patients to check expected costs before treatment (which means fewer people screaming into the void when they get their bill later).For cancer patients, even minor symptoms can feel like a crisis. A slight fever? Maybe nothing — or maybe an emergency. Too often, their only option is a long, exhausting ER visit.Ochsner Health changed that with EpicCare’s MyChart Care Companion. By using smart scales, BP cuffs and symptom tracking, doctors could monitor patients remotely, catching issues before they escalated.The impact? 33% fewer ER visits and hospitalizations 1,159 patients avoided unnecessary ER trips $1.2 million saved in hospital costsBut honestly? The real win isn’t the money. It’s patients knowing with confidence that they’re being looked after — not just when they’re in the hospital, but when they’re at home, too.But like any parentified big sis, EpicCare sometimes takes on too much. And when that happens, things start to break down. EpicCare scored a 60 for mobile features in our internal review. That’s not great, especially when you compare it to NextGen Enterprise’s 96. It doesn’t support offline access, barcode or QR code scanning or even basic media uploads from your phone. So if you're on the floor and need to scan a med label or snap a quick photo for a patient record? You can’t.Reporting isn’t much better. EpicCare earned just a 67, while Tebra EHR nailed a perfect 100 and NextGen Enterprise followed close behind with a 93. No auto-scheduled reports, no graphs to track pain levels or weight over time, and no way to turn charts or tables into shareable data stories. And the real red flag? It doesn’t offer a medication reconciliation report — critical for spotting drug interactions and allergies. The sheer volume of features can be overwhelming, especially for smaller practices without dedicated IT support. Frequent updates mean constant adaptation. Just when you think you’ve got the system figured out, BOOM — there’s a new update, and chaos ensues. Some users report lag, crashes and navigation struggles. Customer support? Sometimes great, sometimes a ghost, like when your sis promises to pick you up from practice but decides to spend the night hanging with her boyfriend instead.EpicCare isn’t for everyone. If you’re running a small clinic looking for a lightweight, plug-and-play system, it might be more than you need. But if you’re managing a large hospital with high patient volumes and complex workflows, it’s one of the few systems capable of handling that level of responsibility." } }, "image": "https://cdn.selecthub.com/products/e9412ee564384b987d086df32d4ce6b7-8a9fad46ffcfa259ddd1d9fdb5aa5d6c/resources/normal/logo.png?1735570801", "aggregateRating": { "@type": "AggregateRating", "ratingValue": "85", "bestRating": "100", "worstRating": "1", "ratingCount": "1363" }, "positiveNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Ease of Use: Users mentioned how easy it is to chart, access patient records and customize toolbars for frequently used items." }, { "@type": "ListItem", "position": 2, "name": "Centralized Data Management: Users can access medical records, schedules, lab results, billing details and appointment reminders from a single dashboard." }, { "@type": "ListItem", "position": 3, "name": "Extensive Features: Users from varied roles such as nurses, social workers and administrators appreciated how Epic supports diverse healthcare tasks, from treatment plans to administrative management." } ] }, "negativeNotes": { "@type": "ItemList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Lags and Technical Issues: Users reported that the system sometimes lags, particularly when handling large amounts of data or on slower networks." }, { "@type": "ListItem", "position": 2, "name": "Too Many Clicks: Several users mentioned that performing tasks often requires excessive clicking and navigation through multiple pages or dropdowns." }, { "@type": "ListItem", "position": 3, "name": "Difficulty in Finding Features: While the system is customizable, some users struggle to locate certain tools or features due to its vast and complex interface. A lack of comprehensive user guides compounds this issue." } ] }, "applicationCategory": "EHR Software" } ```