[Home](https://www.selecthub.com/) \> [Business Intelligence](https://www.selecthub.com/category/business-intelligence/) \> [Dashboard Software](https://www.selecthub.com/c/dashboard-software/) \> BrightGauge Categories: * [Dashboard Software](https://www.selecthub.com/c/dashboard-software/) * [Business Intelligence Tools](https://www.selecthub.com/c/business-intelligence-tools/) * [...](#) ## What Is BrightGauge? **Industry Specialties:** Serves all industries. BrightGauge offers a comprehensive business intelligence platform tailored to streamline task management and enhance dashboard functionalities. It is exceptionally suited for managed service providers, IT firms, and businesses within the technology sector seeking to gain deeper insights into their operations. The software stands out with its robust data visualization capabilities, allowing users to create customizable and interactive dashboards that facilitate informed decision-making. Its unique benefits include seamless integration with various ConnectWise products, real-time data analytics, and automated reporting, which collectively improve operational efficiency and transparency. Popular features encompass advanced charting tools, KPI tracking, and collaborative sharing options that empower teams to stay aligned and proactive. Compared to similar solutions, BrightGauge is often praised for its user-friendly interface and reliable performance, making it a preferred choice among professionals seeking dependable dashboard management. PRICE $ $ $ $ $ COMPANY SIZE S M L DEPLOYMENT PLATFORM [ Try Before You Buy. Request a Free Demo Today! Request Demo It's completely free! ](https://pmo.selecthub.com/get-product-demo/?category=Dashboard+Software&product%5Fname=BrightGauge&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fdashboard-software%2Fbrightgauge%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F60c97bef031ec312b512c08565c1868e-8733859ac8fece2b099cb19666881dcb%2Fresources%2Fnormal%2Flogo.png%3F1693318963) User Sentiment i ![User satisfaction level icon: excellent]() Based on 111 reviews: Add your rating: ![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]()![Screenshots]() Product Screenshots and Videos ## #5 BrightGauge is ranked #5 in the Dashboard Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report. [Get the Report Now ](https://pmo.selecthub.com/request-custom-scorecard?category%5Fslug=dashboard-software&product%5Fslug=brightgauge&page%5Ftype=product&slug=brightgauge&product%5Fname=BrightGauge&category=Dashboard+Software&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fdashboard-software%2Fbrightgauge%2F) ## BrightGauge Pricing Based on our most recent analysis, BrightGauge pricing starts at $300 (Monthly (if Paying Annually)). [Get Price Quote](https://pmo.selecthub.com/get-product-pricing/?category=Dashboard+Software&product%5Fname=BrightGauge&origin%5Furl=https%3A%2F%2Fwww.selecthub.com%2Fp%2Fdashboard-software%2Fbrightgauge%2F&product%5Flogo=https%3A%2F%2Fcdn.selecthub.com%2Fproducts%2F60c97bef031ec312b512c08565c1868e-8733859ac8fece2b099cb19666881dcb%2Fresources%2Fnormal%2Flogo.png%3F1693318963&price=3) Price $ $ $ $ $ i Starting From $300 Pricing Model Monthly (if paying annually) Free Trial No ## Training Resources BrightGauge is supported with the following types of training: Documentation In Person Live Online Videos Webinars ## Support The following support services are available for BrightGauge: Email Phone Chat FAQ Forum Help Desk Knowledge Base Tickets Training 24/7 Live Support ## BrightGauge Benefits and Insights Why use BrightGauge? ### Key differentiators & advantages of BrightGauge * **Real-Time Data Visibility:** BrightGauge provides instant access to live data, allowing teams to make informed decisions quickly and efficiently. * **Customizable Dashboards:** Users can tailor dashboards to fit specific business needs, ensuring relevant metrics are always front and center. * **Improved Team Accountability:** By displaying key performance indicators, BrightGauge fosters a culture of transparency and accountability among team members. * **Enhanced Client Reporting:** Generate professional, easy-to-understand reports for clients, improving communication and trust. * **Data-Driven Insights:** Analyze trends and patterns over time to identify opportunities for growth and areas needing improvement. * **Seamless Integration:** Connects with popular tools like ConnectWise and QuickBooks, consolidating data from multiple sources into one platform. * **Time Savings:** Automates data collection and reporting processes, freeing up valuable time for strategic planning and execution. * **Performance Tracking:** Monitor individual and team performance against set goals, helping to drive productivity and efficiency. * **Scalability:** As your business grows, BrightGauge scales with you, accommodating increasing data and user demands without compromising performance. * **Security and Compliance:** Ensures data is handled securely, meeting industry standards and compliance requirements, which is crucial for maintaining client trust. ### Industry Expertise BrightGauge is a business intelligence tool specifically designed for the IT Service Provider (ITSP) and Managed Service Provider (MSP) industry. It allows these businesses to create customized dashboards and reports based on their own data sources, providing valuable insights into their operations and client performance. ## BrightGauge Reviews Based on our most recent analysis, BrightGauge reviews indicate a 'excellent' User Satisfaction Rating of 92% based on 111 user reviews from 3 recognized software review sites. ![User satisfaction level icon: excellent]() 111 reviews 92% of users would recommend this product ### Synopsis of User Ratings and Reviews Based on an aggregate of BrightGauge reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst. #### Pros * **Real-Time Data Visualization:** BrightGauge excels at consolidating data from various sources and presenting it in customizable dashboards, allowing for real-time monitoring of business metrics. * **User-Friendly Interface:** User reviews consistently highlight the platform's intuitive design and ease of use, making it simple to create and interpret dashboards without extensive technical expertise. * **Extensive Integrations:** BrightGauge offers a wide array of integrations with popular business tools, enabling seamless data aggregation and a holistic view of business operations. * **Customizable Reporting:** Users can generate automated reports on various metrics, facilitating data-driven decision-making and performance tracking. #### Cons * **Limited Datasource Integrations:** BrightGauge, while strong in the TSP/MSP industry, has been criticized for its limited expansion of datasource integrations beyond this niche, potentially limiting its appeal to a broader business audience. * **Historical Support Concerns:** Although recent reviews don't highlight this aspect, older user reviews suggested potential shortcomings with BrightGauge's customer support, which might be a lingering concern for some businesses. #### Researcher's Summary: Is BrightGauge the gold standard for business intelligence, or does it need a bit of polish? BrightGauge is a business intelligence tool that excels in data integration and visualization, making it a favorite among Managed Service Providers (MSPs). Users rave about its user-friendly interface and robust integration options, which allow them to seamlessly connect data from various sources and create insightful dashboards. For instance, one user highlighted the software's ability to display real-time customer satisfaction scores alongside helpdesk ticket performance, providing a comprehensive view of customer service efficiency. This integration capability is particularly valuable for MSPs who manage multiple platforms for their clients. However, some users have voiced concerns about the pace of new feature development, suggesting that BrightGauge might be lagging behind its competitors in terms of innovation. While BrightGauge shines in its core functionality of data integration, visualization, and reporting, the feedback regarding the rate of new feature releases indicates a potential area for improvement. Despite this, BrightGauge consistently receives high praise for its intuitive design and powerful features, making it an ideal solution for businesses, particularly MSPs, seeking a user-friendly platform to monitor KPIs and gain actionable insights from their data. ## Key Features * **Snapshots:** Automatically take snapshots to track data and identify current trends. Compile daily, weekly and monthly metrics, pin them onto the chart and notice patterns and issues. Track and report end-of-day support tickets, disk space usage and server patch status. * **Public Dashboard:** Embed KPIs and metrics on websites, support desks, internal teams and client portals and share URLs with clients without sign-in option. Activate short snippets to the code and allow public access to the KPIs, CSAT scores and average response time. * **Goal Management:** Assign each team member with KPIs and keep track of the progress made toward the set goals. Setting effective goals facilitates accountability and allows employees to stay motivated. * **Client Reporting:** Select the type of report from the reports section, pick a suitable template type or customize it and schedule the exact time and date to send out the report. * **Calculated Metrics:** Create gauges using customized metrics based on formula operation, including addition, subtraction, multiplication and division, to ensure the calculations are accurate. ## Limitations At the time of this review, these are the limitations according to user feedback: * Doesn’t offer integration with maps and weather data. ## Suite Support Support hours are 8:30 a.m. — 6:00 p.m. Eastern Standard Time (EST), Monday to Friday with certain support on weekends. _mail\_outline_Email: Not specified. Send a direct email by filling out details on the Contact Us page. _phone_Phone: Not specified. _school_Training: Training sessions via webinars. _local\_offer_Tickets: Submit tickets on the support page. ## Head-to-Head Comparison ![BrightGauge Software Tool]() vs * [Cyfe](https://www.selecthub.com/dashboard-software/cyfe-vs-brightgauge/) * [iDashboards](https://www.selecthub.com/dashboard-software/idashboards-vs-brightgauge/) * [Klipfolio](https://www.selecthub.com/dashboard-software/klipfolio-vs-brightgauge/) * [Netvibes](https://www.selecthub.com/dashboard-software/netvibes-vs-brightgauge/) * [Plecto](https://www.selecthub.com/dashboard-software/brightgauge-vs-plecto/) ## Awards BrightGauge stands above the rest by achieving an ‘Excellent’ rating as a User Favorite. ![User Favorite Award]() ## Similar Products Here are the most similar products to BrightGauge. [ Plecto ](https://www.selecthub.com/p/dashboard-software/plecto/) [ iDashboards ](https://www.selecthub.com/p/dashboard-software/idashboards/) [ Klipfolio ](https://www.selecthub.com/p/dashboard-software/klipfolio/) [ AddMaple ](https://www.selecthub.com/p/dashboard-software/addmaple/) [ Polymer ](https://www.selecthub.com/p/dashboard-software/polymer-search/) [ StyleBI ](https://www.selecthub.com/p/dashboard-software/stylebi/) [ Netvibes ](https://www.selecthub.com/p/dashboard-software/netvibes/) [ Cyfe ](https://www.selecthub.com/p/dashboard-software/cyfe/) Your review has been submitted and should be visible within 24 hours. Review Title Pros Cons Overall feedback Your name Your job title Industry [Choose your main industry ](javascript:void%28%29) * [Accounting / CPA](javascript:void%28%29) * [Advertising](javascript:void%28%29) * [Aerospace & Defense](javascript:void%28%29) * [Agriculture](javascript:void%28%29) * [Apparel](javascript:void%28%29) * [Architecture](javascript:void%28%29) * [Auto Dealership](javascript:void%28%29) * [Automotive](javascript:void%28%29) * [Banking & Financial Services](javascript:void%28%29) * [Banking & Mortgage](javascript:void%28%29) * [Chemicals](javascript:void%28%29) * [Construction & Engineering](javascript:void%28%29) * [Construction / Contracting](javascript:void%28%29) * [Consulting](javascript:void%28%29) * [Consumer Products](javascript:void%28%29) * [Distribution](javascript:void%28%29) * [E-commerce](javascript:void%28%29) * [Education](javascript:void%28%29) * [Electronics](javascript:void%28%29) * [Energy & Utilities](javascript:void%28%29) * [Federal Government](javascript:void%28%29) * [Field Maintenance](javascript:void%28%29) * [Food & Beverage](javascript:void%28%29) * [Healthcare / Social Services](javascript:void%28%29) * [Hospitality / Gaming / Travel](javascript:void%28%29) * [Human Resources](javascript:void%28%29) * [Industrial Machinery](javascript:void%28%29) * [Information Technology & High Tech](javascript:void%28%29) * [Insurance](javascript:void%28%29) * [Legal](javascript:void%28%29) * [Maintenance / Field Service](javascript:void%28%29) * [Manufacturing](javascript:void%28%29) * [Marketing Services](javascript:void%28%29) * [Media & Communications / Entertainment](javascript:void%28%29) * [Mill Products](javascript:void%28%29) * [Mining / Metals](javascript:void%28%29) * [Mortgage](javascript:void%28%29) * [Non-Profit](javascript:void%28%29) * [Not Available](javascript:void%28%29) * [Oil & Gas](javascript:void%28%29) * [Other](javascript:void%28%29) * [Other Services](javascript:void%28%29) * [Payroll Provider](javascript:void%28%29) * [Pharmaceuticals](javascript:void%28%29) * [Professional Employer Organization](javascript:void%28%29) * [Professional Services](javascript:void%28%29) * [Property Management](javascript:void%28%29) * [Public Sector](javascript:void%28%29) * [Real Estate](javascript:void%28%29) * [Recruiting Agency](javascript:void%28%29) * [Religious Institutions](javascript:void%28%29) * [Retail](javascript:void%28%29) * [Sales & Marketing](javascript:void%28%29) * [Semiconductors](javascript:void%28%29) * [Software / IT](javascript:void%28%29) * [Sports and Recreation](javascript:void%28%29) * [Staffing Agency](javascript:void%28%29) * [State & Local Government](javascript:void%28%29) * [Telecommunications](javascript:void%28%29) * [Third-Party Administrator](javascript:void%28%29) * [Transportation & Logistics](javascript:void%28%29) * [Wholesale Distribution](javascript:void%28%29) Company Size [Choose your company size ](javascript:void%28%29) * [1 employee](javascript:void%28%29) * [2 to 9 employees](javascript:void%28%29) * [10 - 19 employees](javascript:void%28%29) * [20 - 49 employees](javascript:void%28%29) * [50 - 99 employees](javascript:void%28%29) * [100 - 499 employee](javascript:void%28%29) * [500 - 999 employees](javascript:void%28%29) * [1,000 - 2,499 employees](javascript:void%28%29) * [2,500 - 4,999 employees](javascript:void%28%29) * [5,000 - 9,999 employees](javascript:void%28%29) * [10,000 - 24,999 employees](javascript:void%28%29) * [25,000 - 49,999 employees](javascript:void%28%29) * [50,000 + employees](javascript:void%28%29) ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.selecthub.com/" }, { "@type": "ListItem", "position": 2, "name": "Business Intelligence", "item": "https://www.selecthub.com/category/business-intelligence/" }, { "@type": "ListItem", "position": 3, "name": "Dashboard Software", "item": "https://www.selecthub.com/c/dashboard-software/" }, { "@type": "ListItem", "position": 4, "name": "BrightGauge" } ] } { "@context": "http://schema.org", "@type": "SoftwareApplication", "name": "BrightGauge", "description": " BrightGauge offers a comprehensive business intelligence platform tailored to streamline task management and enhance dashboard functionalities. 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", "review": { "@type": "Review", "author": { "@type": "Person", "name": "Ritinder Kaur", "reviewBody": "Is BrightGauge the gold standard for business intelligence, or does it need a bit of polish? BrightGauge is a business intelligence tool that excels in data integration and visualization, making it a favorite among Managed Service Providers (MSPs). Users rave about its user-friendly interface and robust integration options, which allow them to seamlessly connect data from various sources and create insightful dashboards. For instance, one user highlighted the software's ability to display real-time customer satisfaction scores alongside helpdesk ticket performance, providing a comprehensive view of customer service efficiency. This integration capability is particularly valuable for MSPs who manage multiple platforms for their clients. 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